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Care Assistant Join Our Care Team in Basingstoke – Competitive Pay, Flexible Hours, Apply Now! Location: Across Basingstoke, Aldershot, Andover, Farnborough, Fleet and Hook. Salary: £13.52 - £14.04 per hour. Additional benefits include enhanced pay for unsociable hours and double-time compensation for work carried out on public holidays. Looking for a rewarding career in care? For over 20 years, All Care Services has delivered exceptional, person-centred home care. We make your working day easier with grouped visits, advanced rotas, and minimal gaps between calls within a small, local area. As a Disability Confident Employer, we welcome applicants from all backgrounds to join our mission of enhancing quality of life, independence, and dignity in our community. Benefits of Working with Us • Guaranteed hours: Permanent contracts for full-time and part-time roles, • Consistent shift patterns: 7.00 am –2.00 pm, 4.00 pm – 10.00 pm, • Alternate weekend working on a two-week rota, 4on 4off rota, • Paid mileage: at 40p per mile, • Employer Pension Scheme, • Paid training and induction programme, including shadow shifts, • Fully funded NVQ qualifications and Health & Social Care from day one, • Career development opportunities with nationally recognised care certificates, • Employee Assistance Programme (EAP): Free confidential counselling and tailored support for you and up to 5 family members or friends, • Access to Wellbeing Services and Fitness Programmes, • Free DBS check, uniform & PPE, • Blue Light Card discounts – up to 60% off high street brands, • Generous Refer-a-Friend Scheme: Earn up to £250 per referral (unlimited) And most importantly, the chance to make a real difference every day About the Role As a Care Assistant, you will provide person-centred care to older adults across the Hook area helping them regain independence in their own homes. Your duties include: • Personal care, • Meal preparation and basic cooking, • Light household tasks, • Food shopping, • Companionship and emotional support No experience needed – full training provided! What We Are Looking For • Travel Requirements: This is a community-based role, Drivers with a Full Uk licence, your own vehicle and business insurance., • Right to Work: You must have the right to work in the UK. We are unable to offer sponsorship currently., • Ability to work AM/PM shifts and alternate weekends, • Good English communication skills Be Part of Something That Truly Matters At All Care Services we welcome everyone to apply, no matter your experience level. If you have experience as a Care Assistant, Support Worker, Carer, HCA, Health Care Assistant or in the NHS we would love to hear from you. However, if you do not have experience, we provide full training and encourage candidates from all sectors to apply, for example: retail sales assistant, customer service, hairdressers/beauticians, receptionist, administrator, cleaners, warehouse workers and delivery drivers. #10221 _

Care Assistant Join Our Care Team in Basingstoke – Competitive Pay, Flexible Hours, Apply Now! Location: Across Basingstoke, Aldershot, Andover, Farnborough, Fleet and Hook. Salary: £13.52 - £14.04 per hour. Additional benefits include enhanced pay for unsociable hours and double-time compensation for work carried out on public holidays. Looking for a rewarding career in care? For over 20 years, All Care Services has delivered exceptional, person-centred home care. We make your working day easier with grouped visits, advanced rotas, and minimal gaps between calls within a small, local area. As a Disability Confident Employer, we welcome applicants from all backgrounds to join our mission of enhancing quality of life, independence, and dignity in our community. Benefits of Working with Us • Guaranteed hours: Permanent contracts for full-time and part-time roles, • Consistent shift patterns: 7.00 am –2.00 pm, 4.00 pm – 10.00 pm, • Alternate weekend working on a two-week rota, 4on 4off rota, • Paid mileage: at 40p per mile, • Employer Pension Scheme, • Paid training and induction programme, including shadow shifts, • Fully funded NVQ qualifications and Health & Social Care from day one, • Career development opportunities with nationally recognised care certificates, • Employee Assistance Programme (EAP): Free confidential counselling and tailored support for you and up to 5 family members or friends, • Access to Wellbeing Services and Fitness Programmes, • Free DBS check, uniform & PPE, • Blue Light Card discounts – up to 60% off high street brands, • Generous Refer-a-Friend Scheme: Earn up to £250 per referral (unlimited) And most importantly, the chance to make a real difference every day About the Role As a Care Assistant, you will provide person-centred care to older adults across the Hook area helping them regain independence in their own homes. Your duties include: • Personal care, • Meal preparation and basic cooking, • Light household tasks, • Food shopping, • Companionship and emotional support No experience needed – full training provided! What We Are Looking For • Travel Requirements: This is a community-based role, Drivers with a Full Uk licence, your own vehicle and business insurance., • Right to Work: You must have the right to work in the UK. We are unable to offer sponsorship currently., • Ability to work AM/PM shifts and alternate weekends, • Good English communication skills Be Part of Something That Truly Matters At All Care Services we welcome everyone to apply, no matter your experience level. If you have experience as a Care Assistant, Support Worker, Carer, HCA, Health Care Assistant or in the NHS we would love to hear from you. However, if you do not have experience, we provide full training and encourage candidates from all sectors to apply, for example: retail sales assistant, customer service, hairdressers/beauticians, receptionist, administrator, cleaners, warehouse workers and delivery drivers. #10221 _

Care Assistant Join Our Care Team in Basingstoke – Competitive Pay, Flexible Hours, Apply Now! Location: Across Basingstoke, Aldershot, Andover, Farnborough, Fleet and Hook. Salary: £13.52 - £14.04 per hour. Additional benefits include enhanced pay for unsociable hours and double-time compensation for work carried out on public holidays. Looking for a rewarding career in care? For over 20 years, All Care Services has delivered exceptional, person-centred home care. We make your working day easier with grouped visits, advanced rotas, and minimal gaps between calls within a small, local area. As a Disability Confident Employer, we welcome applicants from all backgrounds to join our mission of enhancing quality of life, independence, and dignity in our community. Benefits of Working with Us • Guaranteed hours: Permanent contracts for full-time and part-time roles, • Consistent shift patterns: 7.00 am –2.00 pm, 4.00 pm – 10.00 pm, • Alternate weekend working on a two-week rota, 4on 4off rota, • Paid mileage: at 40p per mile, • Employer Pension Scheme, • Paid training and induction programme, including shadow shifts, • Fully funded NVQ qualifications and Health & Social Care from day one, • Career development opportunities with nationally recognised care certificates, • Employee Assistance Programme (EAP): Free confidential counselling and tailored support for you and up to 5 family members or friends, • Access to Wellbeing Services and Fitness Programmes, • Free DBS check, uniform & PPE, • Blue Light Card discounts – up to 60% off high street brands, • Generous Refer-a-Friend Scheme: Earn up to £250 per referral (unlimited) And most importantly, the chance to make a real difference every day About the Role As a Care Assistant, you will provide person-centred care to older adults across the Hook area helping them regain independence in their own homes. Your duties include: • Personal care, • Meal preparation and basic cooking, • Light household tasks, • Food shopping, • Companionship and emotional support No experience needed – full training provided! What We Are Looking For • Travel Requirements: This is a community-based role, Drivers with a Full Uk licence, your own vehicle and business insurance., • Right to Work: You must have the right to work in the UK. We are unable to offer sponsorship currently., • Ability to work AM/PM shifts and alternate weekends, • Good English communication skills Be Part of Something That Truly Matters At All Care Services we welcome everyone to apply, no matter your experience level. If you have experience as a Care Assistant, Support Worker, Carer, HCA, Health Care Assistant or in the NHS we would love to hear from you. However, if you do not have experience, we provide full training and encourage candidates from all sectors to apply, for example: retail sales assistant, customer service, hairdressers/beauticians, receptionist, administrator, cleaners, warehouse workers and delivery drivers. #10221 _

\n Competitive salary plus \n Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. We are looking for a professional sales professional who will support this home to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of a first-class care home. You will deliver a full range of sales and marketing approaches to drive sales including handling enquiries, developing the digital profile of the home and networking with the local community. \n Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care. \n REWARDS PACKAGE: \n Attritive salary, alongside a competitive commission structure \n Access to a range of retail and leisure discounts \n Access to a range of wellbeing support and Best Doctors Service \n Opportunity to develop within a hugely supportive team \n RESPONSIBILITIES: \n Managing enquiries to improve the conversion rates and achieve occupancy targets \n Excellent communication skills. \n Networking within the local community to raise the profile of the home and generate enquiries \n Supporting local and wider marketing activities togenerate enquiries,drive conversion rates and increase occupancy \n Identifying opportunities to improve sales and marketing performance NEED TO HAVE: \n Have proven sales and marketing experience preferably in healthcare but not essential \n Have the ability to analyse data on Salesforce or similar CRM application \n Be self-motivated and target driven \n Have interpersonal and professional qualities \n Confident user of Microsoft Office (Excel/Powerpoint) \n Full UK driving licence. NEED TO DO: \n Represent Barchester and our state of the art home in a friendly and professional manner. \n Responsible for all sales activity for the home. \n Talking to potential new residents over the phone, and providing informative and welcoming tours of the home. \n Engage with residents and relatives to understand their experience and requirements. \n Respond to sales enquiries. \n Actively generate leads and identify local marketing opportunities. \n Maintain a contacts database. \n Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.

\n Reception & Clinic Coordinator (Funding & Administration) \n Location: Hersham \n Working Days: Wednesday, Thursday, Friday & Saturday | 8:30am - 6:30pm \n Salary: £23,000 - £27,000 per annum (depending on experience) \n Join a Friendly, Professional Clinical Team \n Are you an organised, people-focused administrator who enjoys variety and thrives in a busy environment? \n Our client is looking for a Reception & Clinic Coordinator to become the welcoming face of a growing practice. This is a varied role combining front-of-house reception, clinic administration, appointment coordination and funding management, ensuring the smooth day-to-day running of the clinic while delivering an exceptional client experience. \n Working closely with the Clinical Director, Practice Manager and Finance Manager, you'll play a key role in supporting both clients and clinicians. \n \n What You'll Be Doing \n Front Desk & Client Care \n · Welcome clients and visitors with a warm, professional approach. \n · Answer telephone calls, emails and general enquiries. \n · Deliver outstanding customer service, resolving queries wherever possible with a personal phone call before following up by email. \n · Manage incoming and outgoing post and deliveries. \n · Maintain a tidy, welcoming and professional reception area. \n Scheduling & Client Coordination \n · Book, amend and coordinate client appointments. \n · Liaise with therapists to schedule both clinical and non-clinical sessions. \n · Proactively convert new enquiries into booked assessments. \n · Send welcome packs, forms and new client documentation. \n · Create and maintain accurate client records, ensuring all consent forms are completed. \n Funding Coordination \n · Prepare funding quotations. \n · Submit funding applications and obtain authorisations. \n · Monitor funding allocations and maintain accurate financial records. \n Administration & Data Management \n · Process and monitor therapists' timesheets, highlighting any discrepancies. \n · Ensure accurate and timely data entry across clinic systems. \n · Support the Practice Manager with a variety of administrative tasks. \n Financial Administration \n · Process client payments. \n · Issue receipts and maintain accurate payment records. \n \n Our Client Is Looking For Someone Who Has: \n Previous experience within a clinical, healthcare or busy administrative environment \n Excellent organisational and communication skills \n A calm, proactive approach with the ability to prioritise and problem-solve under pressure \n Outstanding customer service and relationship-building skills \n High levels of computer literacy, including spreadsheets, databases and document management \n Strong attention to detail and excellent administrative accuracy \n The ability to multitask in a fast-paced environment with frequent interruptions \n Excellent negotiation, conflict resolution and problem-solving skills \n A commitment to safeguarding, equality, inclusion and neurodiverse-affirming practice \n \n Desirable Experience \n · Healthcare or clinical administration \n · Knowledge of client onboarding and healthcare documentation \n · Experience managing funding arrangements \n · Understanding of safeguarding procedures and confidentiality standards \n \n What's On Offer \n A varied and rewarding role where no two days are the same \n Supportive and collaborative clinical team \n Opportunity to make a real difference to clients and families \n Modern, welcoming working environment \n \n Please Note \n Offers of employment will be subject to: \n · Satisfactory employment references \n · A successful DBS check

We have an excellent opportunity available for a Qualified MOT Tester to join our team at Jaguar Land Rover South West London. \n Are you currently working in a fast fit garage, MOT Centre, or independent service centre? We want to hear from you! \n We are looking for a professional, motivated and highly organised individual who can demonstrate strong compliance with MOT procedures as well as the ability to manage their own time to ensure all tests get completed to schedule. \n You will join a friendly team, committed to the highest standards of vehicle maintenance and repair, as well as excellence in customer care. \n Each of our dealerships boasts state-of-the-art facilities, equipment and technology in workshops, which are safe, friendly and clean. We are committed to ensuring our colleagues have a safe environment to operate in and provide all necessary PPE. \n \n About you \n You will be a team-player who is comfortable operating in a fast-paced environment where there are set processes and procedures. \n You must be able to work independently and manage your own workload. \n You should have the ability to work within given timescales and, although we are seeking a dedicated MOT tester, ideally the ability to tackle light repairs and vehicle maintenance . \n We require candidates to have a Level 3, industry recognised qualification and you must hold the relevant MOT tester qualification. \n \n Why Sytner? \n Sytner Group are delighted to provide an industry-leading benefits package. \n We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. \n\n • Enhanced Holiday Entitlement – 33 days inc. bank holidays\n, • Industry-leading Maternity, Paternity and Adoption Pay\n, • Career Development\n, • Recognition of Long Service every 5 years\n, • Discounted Car Schemes\n, • High Street Discounts\n, • Discounted Gym memberships\n, • Cycle to work scheme\n, • One day a year paid voluntary / community work\n\n At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. \n As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. \n Unsure? Read on… \n We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. \n We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

\n New Car Sales Executive (Dacia) \n Brentford (TW8) \n £26,000 pa, OTE £52,000 pa + Company Car \n Join Our Team at Dacia London West \n \n We're looking for an experienced New Car Sales Executive to join our welcoming, customer-focused team at Dacia London West on the Great West Road in Brentford (TW8). \n \n As Dacia's flagship London dealership, RRG London West offers customers one of the widest selections of Dacia vehicles in the network. \n With a strong stock position across the Dacia range, you'll benefit from regular opportunities to progress customers quickly from enquiry through to handover, reducing the reliance on long factory-order lead times. \n This role will primarily focus on the Dacia range, helping customers discover and purchase vehicles from one of Europe's most successful value-focused automotive brands. You will also support Renault vehicle sales when covering colleagues' annual leave and other planned absences. \n You'll be representing a brand that has built its reputation on providing customers with straightforward, well-equipped vehicles that deliver outstanding value. You'll be joining a high-performing dealership with strong enquiry levels, an established customer base, and a supportive sales environment where professionalism and excellent customer care remain at the centre of everything we do. \n \n What You'll Do \n\n • Engage with customers in the showroom and understand their requirements\n, • Present and demonstrate the Dacia range, including petrol, hybrid, electric, SUV and family-focused models\n, • Support Renault vehicle sales when required\n, • Arrange and conduct customer test drives\n, • Introduce finance, insurance and protection products in a clear, FCA-compliant manner\n, • Use Keyloop Showroom and associated systems to manage enquiries, prepare quotations, create sales orders and schedule vehicle handovers\n, • Maintain accurate customer records and follow-up activities\n, • Use CitNOW to create personalised vehicle videos and support customer communication\n, • Manage digital enquiries and ensure customers receive timely responses\n, • Support customers throughout the buying journey from first enquiry through to vehicle handover\n\n \n What We're Looking For \n We're keen to hear from candidates with recent motor retail sales experience, ideally within a franchised dealership environment. \n You should be a clear communicator with a professional and customer-focused approach, comfortable presenting vehicles, finance options and associated products. Strong organisational skills and the ability to manage multiple customer enquiries effectively are essential. \n Experience using CDK Drive, Keyloop Showroom, CitNOW or similar dealership systems would be beneficial, although transferable experience from comparable automotive retail systems will also be considered. \n Experience presenting finance and insurance products in accordance with FCA requirements would be advantageous. \n Driving Licence Requirement: A full UK driving licence is essential for conducting customer test drives and for eligibility for the company car scheme. Both manual and automatic-only licences can be considered. \n \n Hours & Pay \n This role operates on a 2-week rota alternating between 5 and 6 working days. \n Weekday working hours alternate between 8:00am–6:00pm and 8:30am–6:00pm on a 2-week rotation. Saturday hours are 8:30am–5:00pm and alternate Sundays are worked 10:00am–4:00pm. \n All full-day shifts (Mon to Sat) include a 1-hour break. Sunday operates as a shorter continuous shift. \n \n The role offers a £26,000 pa basic salary with OTE of £52,000 pa that is achievable and regularly reached. Our top performers earn significantly more. A company car is provided. \n \n Company Benefits \n Access to our ECOS vehicle scheme providing high-spec vehicles that are replaced annually. \n The Family Car Scheme is available for close family members, with the first vehicle available after probation, a second vehicle available after 12 months' service, and vehicles replaced annually. Car insurance is included on both schemes. \n \n Additional benefits include: \n\n • 33 days' annual leave including Bank Holidays (option to buy or sell additional days)\n, • Pension scheme with life assurance\n, • Staff discounts on vehicles, parts, servicing, and accessories\n, • Share Incentive Scheme\n, • Mortgage and pension advice seminars\n, • Excellent manufacturer training and clear career development opportunities\n, • Cycle to Work scheme, including e-bikes\n, • Discounted gym membership\n, • Enhanced Maternity and Paternity policies\n, • Eye test voucher scheme\n\n \n How to Apply \n Click Apply and follow the instructions to upload your CV. \n Raja Mallik from the Recruitment Team will contact shortlisted candidates. \n \n No agencies please.

Experience / Qualification: Minimum 8 years’ PQE Department: Family Salary: Dependant on experience and PQE Location: Flexible across Cartwright King Offices (Hybrid – Office & Home) Holiday: 26 days + Bank Holidays (plus your birthday off after one year of service) Reporting To: Regional Director/Head of Family Hours: 35 hours per week This is an excellent opportunity for a highly skilled family solicitor with significant experience in advising privately paying clients on all aspects of relationship breakdown, divorce and financial matters. The successful candidate will manage a varied caseload of high-quality private family work while contributing to the continued growth and success of the department through business development and networking activities. Managing a caseload of privately funded family law matters from inception to conclusion.Advising clients on: • Divorce and dissolution of civil partnerships., • Property and asset division., • Pension sharing arrangements., • Separation agreements., • Pre-nuptial and post-nuptial agreements. Conducting negotiations and representing clients throughout court proceedings where necessary. Building and maintaining strong client relationships, delivering exceptional client care and service. Developing referral relationships with professional contacts, including financial advisers, accountants and other introducers. Contributing to marketing and business development initiatives. Supporting and mentoring junior members of the team where appropriate. Ensuring compliance with regulatory requirements and firm procedures. The need to be: • Be self-motivated, • Be able to work to targets and deadlines, • Having the ability to work with others- internal and external, • Able to operate under own initiative, • Qualified Solicitor in England & Wales., • Minimum8 years’ PQEin Family Law., • Extensive experience managing a private family law caseload., • Strong expertise in divorce and financial remedy matters., • Excellent technical knowledge of family law and current developments., • Proven ability to manage complex and high-value financial cases., • Strong advocacy, negotiation and client relationship skills., • Commercial awareness and a proactive approach to business development., • Ability to work independently while contributing positively to a team environment., • Membership of Resolution., • Family Law Accreditation or equivalent specialist recognition., • Established professional network and referrer relationships., • Experience supervising junior lawyers and support staff. Lovell Chohan is a successful national law firm with offices across the country. We are a people-focused business where our staff and clients come first. We pride ourselves on being a progressive, forward-thinking employer offering the flexibility and opportunity to progress your career. We provide high-quality legal advice and services in a number of specialist disciplines, including: Family Law, Conveyancing, Commercial Property, Personal Injury, Wills and Probate, Lasting Power of Attorney. Exemplary customer service coupled with legal expertise is at the core of everything that we do. Our aim is to provide an efficient and prompt service for clients through recruitment of employees who are both approachable and respectful of their client’s needs.At LC we encourage all our staff to further their personal training and development. We value diversity and are committed to equal opportunities. #J-18808-Ljbffr

Painter & Decorator £36,000 + Van & Fuel card Feltham Permanent Hours - Mon - Friday 7.30am - 4.00pm About Lampton Services Lampton Services is a division of the Lampton Group of companies, a Local Authority Trading Company wholly owned by the London Borough of Hounslow (LBH). The business is split into three distinct entities, Recycle 360, Greenspace 360 and Coalo. We provide a range of services, commissioned by LBH, for residents in the borough. From collecting recycling and waste, to maintaining parks, repairing and upgrading homes to managing allotments, Lampton Services is at the heart of the Hounslow community working every day to make it a great place to live. We also have a number of commercial teams, providing specialist services to businesses with any surplus we make through these activities being returned to the council for investment locally. Businesses engaging our services can be assured that they are contributing true social value to our community. About the Job To provide a high quality, customer and quality focused, Painting and Decorating service to commercial standards to properties across Hounslow. To carry out a full range of preparatory works, to enable a quality decorative finish to be delivered, both externally and internally. To work with client contracts ensuring statutory compliance, regulatory legislative responsibilities and other associated services are fulfilled. Key Responsibilities and Duties: Functional To carry out all aspects of painting and decorating of client’s premises, both internal and external to a high level of proficiency. To carry out a full range of preparatory works, to enable a quality decorative finish to be delivered, both externally and internally. This includes preparing surfaces with appropriate methods such as steaming, sanding or using power tools, repairing cracks, using sealants and fillers as required in the preparation of woodwork and washing them down to remove dust and grease To undertake any decorative works required to deliver a quality finish to buildings and their components. This includes a full spectrum of painting techniques stains, lacquers, enamel, oil, varnish, metal and fire-resistant coating. As required to work at heights (with appropriate training) using scaffold, cherry-pickers, scaffolding, cradles and ladders. Wallpapering abilities to good standard and finish Ensure the efficient use of resources through effective ordering and use of materials, minimising waste and recycling wherever safe and possible. Undertake basic preparatory or associated works outside of specific trade specialisms and undertake other duties that support the business needs e.g., secondary and tertiary skills in other trades. General The ability to plan ahead of each job, to inspect works and ensure the required materials and tools are available to enable works to be completed to programme timescales. Ensure materials required for daily runs of works are collected in advance to avoid unnecessary delays Understand and follow Asbestos surveys. To work within a CDM site and follow the H&S guidelines To be able to remove fixtures to allow decoration and replace. Patch plaster to 1 square meter to good finish To always ensure the safety of oneself and others, by working within the councils Health and Safety policy and procedures. Education & Qualifications Required: City & Guilds/NVQ 2-3 PASMA & IPAF CAT/GENNY Full UK Driving License Previous Experience and Skills Required: Previous experience as a painter & decorator working in a commercially focused organisation Good level of numeracy, literacy, written, oral and communication skills General Health & Safety Working at Heights Coshh regulations CDM regulations Use of PPE Working with Asbestos Asbestos awareness training Ability to complete works to the required specification and high standard To be able read, understand and interpret risk assessments and method statements To be able to meet pre-determined deadlines and performance targets Operate company ICT systems and hardware in order to receive and manage daily work schedules. To be able to drive, have a full driving licence and have use of a vehicle to carry materials. Use of basic tools commensurate with the work. In return Lampton Group will offer you 23 days holiday allowance, plus bank holidays We offer annual pay reviews and incremental pay increases’ Free gym membership Lampton Rewards - discounts and offers from top brands and services EE rewards - 20% off phone, sim and mobile broadband Enhanced Maternity and Paternity leave Pension Scheme Staff wellbeing services, including access to online GP, occupational health and EAP Flu Jabs Eye care vouchers and support towards glasses Cycle to work scheme Electric Car salary sacrifice scheme Our companies represent a bold, new and ambitious approach by a London Borough. Underpinning everything we do are our CORE values: Customer First. One Team. Respectful. Energised. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process

Please note this is a FTC up to 6 months * About Lampton Group Established for over a decade, Lampton Group is wholly owned by the London Borough of Hounslow. This means we operate a commercially minded business, with a public service ethos. We work in close partnership with the Borough to provide commercial, strategic and social value to the community; any profits we make are invested back into essential services and community projects. We have three operating arms - Lampton Homes, Lampton Leisure and Lampton Services – each exists to enhance the lives of residents and support the council in supplying essential services. Why join Lampton Group? We offer annual pay reviews and incremental pay increases Hybrid working 24 days holiday allowance, plus bank holidays Free gym membership Enhanced Maternity and Paternity leave and Pension Scheme Exclusive Discounts - save with Lampton Rewards and EE mobile offers Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers Sustainability Perks - cycle to work and electric car salary sacrifice scheme Career Growth – CPD training, structured development, and leadership opportunities About the Job As a Customer Care Officer you will be responsible for offering a best-in-class complaint handling service as part of a team dedicated to the Voice of our Customer and Community. The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers through root-cause analysis and action planning. Key Responsibilities include: Conduct investigations into formal complaints received and reach an outcome based on the merits of each case, communicating the findings and outcome to our customers and stakeholders, clearly and concisely, whilst constructing a strong oral and written argument Support the facilitation of Stage 2 Review meetings, with customers, advocates, stakeholders, and engaged independent customers. Liaise and develop a working relationship with other departments across the organisation and external stakeholders, including our clients, various Ombudsman, contractors, and local councillors. Support the collation of complaints data by recording common trends and themes by utilising data from our customer management systems. Collate, review and feedback compliments and good-news stories to re-enforce positive behaviours. Use appropriate tools to establish the root-cause of the problem and recommend actions to rectify the issue including preventative solutions. Identify areas of our systems, processes, policies, or training that may cause complaints and suggest improvement opportunities. Conduct trend analysis to identify and highlight any organisational themes. Manage, collate and redact information for example information related to customer Subject Access Requests and FOI requests. To undertake adhoc customer satisfaction surveys. Support the wider VoCC team as required in other administrative activities Experience and Qualifications required A track record of managing complaints and customer feedback Strong knowledge of Data Protection and Freedom of Information regulations Ability to investigate issues, problem-solve and make informed decisions. Experience using CRM and customer data systems. Experience working to KPIs, deadlines and accuracy standards. Excellent written and verbal communication. Strong attention to detail, literacy/numeracy and Microsoft 365 skills. Confident handling challenging conversations with empathy and professionalism. Strong interpersonal skills and collaboration ability. Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process

About Us: OMODA & JAECOO OMODA & JAECOO are new brands built by Chery Group, which is a leading Chinese automobile company. OMODA & JAECOO operate individually from other brands of Chery Group. Its business scope covers the R&D, production, and sales of passenger cars. Chery Motors Since founded, Chery has always taken adhering to technology-driven strategy, creating a vehicle brand with international competitiveness and influence as its corporate vision. Relying on the constant pursuit of technological innovation, Chery has become the first passenger vehicle enterprise in China to master the core technology of engine, gearbox, chassis, platform, and new energy, and the first one in China to export vehicle, CKD parts, engine and vehicle manufacturing technology and equipment to overseas market. Chery has always focused on developing domestic and international markets. Chery has continuously deepened its globalization through the implementation of product strategy, localization strategy and talent strategy. After more than 20 years of development, Chery’s sales and services network covers more than 80 countries and regions and has won the trust of over 11 million consumers worldwide. Job Summary Reporting to the OJ Senior Regional Aftersales Manager, this role is fully responsible for the daily handling, escalation management and closed-loop resolution of all customer complaints for OMODA & JAECOO UK. The incumbent will conduct regular complaint data statistics, root cause analysis and problem optimisation, independently manage brand customer experience systems including CSI customer satisfaction evaluation, track service quality performance, launch experience improvement initiatives, and support the continuous upgrading of the UK after-sales service system and brand reputation building for OMODA & JAECOO brands. Key Responsibilities 1. Customer Complaint Full Lifecycle Management • Undertake all levels of customer complaints of OMODA & JAECOO UK brand, including after-sales maintenance, warranty service, vehicle quality, dealer service attitude, accessory supply and other related issues;, • Establish a standard complaint acceptance, assessment, processing, feedback and closed-loop settlement process, efficiently resolve customer disputes, control complaint escalation risks, and reduce negative public opinion and customer loss;, • Coordinate internal technical departments, warranty teams and authorised dealers to promote the implementation of complaint solutions, ensure timely and professional response to customer demands, and improve complaint resolution rate and customer reconciliation rate. 1. Complaint Data Analysis & Problem Optimisation • Regularly sort out complaint data, classify and count complaint types, frequency, regional distribution and dealer problem concentration;, • Dig deep into the root causes of recurring complaints and typical service problems, form weekly/monthly complaint analysis reports, put forward targeted improvement suggestions for process, service and product problems;, • Track the implementation effect of improvement measures, supervise dealers and internal teams to rectify non-standard service behaviours, and continuously reduce the overall complaint rate of the brand. 1. Customer Experience & CSI System Management • Independently operate and manage the brand CSI (Customer Satisfaction Index) evaluation system, complete regular customer return visits, satisfaction data statistics, scoring sorting and result analysis;, • Monitor core experience indicators including after-sales satisfaction, service timeliness, customer loyalty and dealer service compliance, identify experience pain points in a timely manner;, • Combined with CSI data and complaint cases, formulate customer experience optimisation plans, assist the after-sales team to carry out service standard training and supervision, and comprehensively upgrade brand after-sales customer experience;, • Responsible for regular reporting of CSI performance and customer experience status to the after-sales management team, providing data support for after-sales strategy adjustment. 1. Brand Service Standardisation & Daily Operation Support • Sort out and optimise the UK market after-sales complaint handling SOP and customer experience management standards, unify brand service calibre;, • Guide and supervise the complaint handling work of regional dealers, answer daily service consultation and problem coordination demands;, • Cooperate with brand after-sales activities, customer care programmes and service quality audits to maintain the premium service image of OMODA & JAECOO brand in the UK. Job Requirements • Education Background: Bachelor’s degree or above in Business Administration, Customer Service, Automotive Engineering or related majors;, • Work Experience: 2+ years of customer complaint handling, customer experience or after-sales service management experience in the automotive industry; candidates with UK/EU local auto brand working experience or Chinese new energy brand overseas after-sales experience are preferred;, • Professional Competence: Familiar with automotive after-sales service process, warranty policy and customer satisfaction (CSI) management system; proficient in data analysis and report writing, able to accurately locate service and product problems;, • Language Skill: Fluent in oral and written English (working language), able to independently complete English customer communication, report writing and cross-departmental coordination;, • Comprehensive Quality: Strong logical thinking, crisis public relations awareness and closed-loop execution; good customer empathy, communication negotiation and problem-solving ability, able to efficiently resolve complex customer complaints;, • Other: Familiar with UK local consumer protection regulations and auto after-sales service norms, with strong team coordination and pressure resistance. Key Performance Indicators (KPI) • Customer complaint closed-loop resolution rate & on-time processing rate;, • Brand overall complaint rate & repeated complaint rate;, • CSI customer satisfaction score & year-on-year improvement rate;, • Dealer service standard compliance rate & problem rectification completion rate.

Supervisor – Major Works Permanent Based in Feltham 40 hour week – Mon - Friday £45,000 - £47,979 + van & fuel card About Lampton Services Lampton Services are an awarding winning business, providing a range of services, commissioned by LBH, for residents in the borough. From collecting recycling and waste, to maintaining parks, repairing and upgrading homes to managing allotments, Lampton Services is at the heart of the Hounslow community working every day to make it a great place to live. Why join Lampton Services? We offer annual pay reviews and incremental pay increases 23 days holiday allowance, plus bank holidays - an additional day per year for each completed years’ service, up to five years Free gym membership Enhanced Maternity and Paternity leave and Pension Scheme Exclusive Discounts - save with Lampton Rewards and EE mobile offers Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers Sustainability Perks - cycle to work and electric car salary sacrifice scheme Career Growth – CPD training, structured development, and leadership opportunities About the Job As a supervisor, you will provide a high quality, customer and quality focused service through the supervision of a team of skilled trade operatives delivering a range of contracted services for and behalf the London Borough of Hounslow You will oversee and supervise trade operatives and offer guidance where necessary to support those in the field and in supervisory/managerial positions. You will be part of a team of supervisors that delivers exceptional performance through a team of engaged and high performing employees. To always understand and comply with all Health and safety regulations and company policies. Key Responsibilities include: Effectively supervise a team of skilled trade operatives offering support and guidance where needed, ensuring work activity is completed on time. To ensure a high standard of work is always carried out by the in-house team and external contractors through regular site visits. Conduct regular one to one meetings with operatives to discuss performance, development, share feedback and check-in on wellbeing. Manage any performance conduct or absence issues in accordance with Company policy and procedures. Identify opportunities to enhance operational performance and customer excellence through continuous improvement of processes, procedures and systems. To work with other areas within the business and effectively allocate and schedule labour where it is most needed. Responsible for a company vehicle that transports tools and materials which includes regular vehicle checks on company vans and services and maintenance of own vehicles used for work including driving licenses and business vehicle insurances. Responsible for ensuring operatives’ company vehicles are clean and maintained in accordance with Fleet requirements. Ensure accurate and timely completion of all paperwork/electronic updates including timesheets within agreed timescales. . To display a high level of customer care when dealing with enquiries from tenants and leaseholders and contribute positively towards a high-quality customer focused service. To always ensure the safety of oneself and others by working within the councils Health and Safety policy and procedures associated with repair and planned works. To implement and work within a CDM controlled/monitored site. These duties and responsibilities should be regarded as neither exclusive nor exhaustive as the post holder may be required to undertake other reasonably determined duties and responsibilities within the company, commensurate with the grading of the post, without changing the general character of the post. Able to drive and hold a full driving licence. To maintain the cleanliness of vehicles and ensure tools are checked regularly to ensure they remain safe and fit for purpose. Ensure you remain up to date with all relevant compliance and mandatory training that will enable you to fulfil the requirements of your role. Provide operational support across various workstreams, ensuring resources are deployed effectively to meet changing business needs. Collaborate with cross-functional teams to maintain service continuity and achieve organisational objectives. Adapt to shifting priorities and contribute to projects outside the primary remit when required. Education & Qualifications desirable: Apprenticeship / City & Guilds / NVQ 2-3 equivalent relevant experience. Must have at least 2 years’ experience in a supervisory or management role. Working knowledge of statutory legislation with regards to health & safety and to understand the need to follow rigorous risk assessment and method statement procedures. Previous experience of working in a Social Housing Repairs environment is desirable. Good level of numeracy, literacy, written, oral and communication skills Experience of working within a customer facing role, delivering a outstanding customer experience Full UK driving license Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process

About Lampton Leisure Lampton Leisure is community with health and wellbeing at our core. We understand everyone’s health journey is unique and personal to them, so we’re proud to offer a suite of fitness and wellbeing facilities for local people with all levels of experience. It is our mission to provide inclusive and safe environments, delivering supportive and expert advice to all ages, abilities, and backgrounds, providing an enjoyable customer experience across all our leisure centres in West London. Why Join Lampton Leisure? We are a LLW employer - nationally negotiated annual pay awards Free gym membership Enhanced Maternity and Paternity leave and Pension Scheme Exclusive Discounts - save with Lampton Rewards and EE mobile offers Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers Sustainability Perks - cycle to work and electric car salary sacrifice scheme Career Growth – CPD training, structured development, and leadership opportunities About the Job As a Level 2 Swimming Teacher, you will prepare and deliver swimming lessons to Children and Adults in the swim school program, ensuring the Swim England Framework are followed at all times. Our successful swim program covers an array of stages starting from adult and baby/toddler, Pre-school 1/2/3 and stage 1-7 and beyond, leading on to our exit pathway of rookie and competitive stages 8,9,10 and adult swim lessons. Key Responsibilities Prepare lesson plans and a comprehensive scheme of work that meets the requirements ‘all Swim England Frameworks. Carry out all administrative tasks associated with the position, including lesson plans and schemes of work. Ensure all classes registers are taken every lesson and continuous assessment of pupils are update happen each week. Ensure upholding all GDPR guidelines at all times. Responsible for equipment set-up, organisation throughout the sessions and putting away at the end of the session. Comply with the Swim England Code of Ethics and Code of Conduct at all times. Ensure all concerns of a child safeguarding nature are referred in a timely and appropriate manner, in accordance with Safeguarding policy. Supervise and mentor ASA/Swim England Level 1 Assistant Swimming Teachers as required. Adapt to be in the water where necessary to support the wide range of lesson delivered if needed. Experience and Qualifications Required ASA/Swim England or SEQ Level 1 Swimming Assistant (Teaching) qualification SEQ Level 2 Teaching Swimming, or STA Level 2 Award in Teaching Swimming and STA Level 2 Certificate in Teaching Swimming qualification Experience of working in a comparable role. Experience of delivering first class customer service to a diverse client base. Understanding of relevant health and safety legislation and procedure, and the ability to exercise these in the workplace. Excellent communication skills, including listening, questioning, and delivering effective feedback, and the ability to quickly build trust and rapport with customers, children, their parent, and school officials. Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process. Important information: This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA)

Senior Extra Care Officer (Housing) Location: Bristol Court, United Drive, Feltham, TW14 9AG - Fully Office Based Contract: Fixed-term Secondment Cover - 6 months (possible extension) Hourly Rate: £21.41 PAYE / £28.48 Umbrella Hours: Mon-Fri, 36 hours Service: Specialist Housing (Extra Care) Start date: ASAP Are you passionate about supporting vulnerable residents to live independently while delivering excellent housing management services? We are seeking a proactive and customer-focused Senior Extra Care Officer to join our team at Bristol Court, a thriving Extra Care Housing scheme in Feltham. This is a full-time, site-based position providing cover for a secondment. Please note that remote working is not available, and the successful candidate will be required to work on-site five days per week. About the Service Bristol Court is a specialist Extra Care Housing scheme consisting of 94 self-contained flats supporting residents aged 18 and over, including: Older people People living with dementia Individuals with learning disabilities Individuals with mental health needs Our aim is to help residents maintain their independence while ensuring they feel safe, supported, and connected within their community. About the Role As Senior Extra Care Officer, you will play a key role in delivering high-quality housing management and tenancy support services. Working closely with the Housing Management team, you will support residents throughout their tenancy journey while helping maintain a safe, welcoming, and well-managed housing environment. You will be responsible for: Managing tenancy sign-ups and supporting new residents to settle into their homes Handling tenancy-related enquiries and providing housing advice Supporting rent account monitoring and tenancy sustainment activities Assisting residents with housing, welfare, and benefits-related issues Managing and resolving low-level anti-social behaviour cases Supporting tenants to report repairs and resolve day-to-day housing matters Promoting tenant responsibilities and compliance with tenancy agreements Maintaining accurate tenancy records and related documentation Working collaboratively with care providers, partners, and internal teams Responding to emergencies and supporting health and safety compliance across the scheme Supporting the line management of Concierge Officers and ensuring service standards are maintained About You We are looking for an experienced housing professional with a strong understanding of tenancy management and a passion for improving outcomes for vulnerable residents. You will have: Experience working within housing management, supported housing, or Extra Care Housing environments Knowledge of housing legislation, tenancy management, and safeguarding principles Excellent communication and interpersonal skills The ability to build positive relationships with residents, colleagues, and partner agencies Strong IT skills and confidence using digital systems Experience managing challenging situations and resolving problems effectively A proactive, organised, and customer-focused approach The ability to work independently while contributing positively as part of a team Previous experience within an Extra Care Housing setting is highly desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Locations: SM, KT, SW, SE, WC, EC, W, TW, NW, N Are you a qualified Dual Fuel Smart Meter Engineer looking for excellent earning potential, structured work and the security of working directly for an established energy supplier? At Utilita, we're growing our award-winning Field Services team. Join one of the UK's fastest-growing energy suppliers and a business that has been recognised as one of the UK's Top 50 Best Workplaces for four consecutive years. What is in it for you? You'll receive a base salary of £38,993, alongside uncapped earning potential and a variety of opportunities to boost your overall earnings, including: On-call payment: Receive £330 for each on-call week, based on an average rota of one week in five. (OTE of £42,293 just with the base salary and conducting mandatory on call requirements) Industry-leading installation bonus: Benefit from an uncapped installation bonus of £25 per meter or £50 per dual installation once you have completed a minimum of four installations in a day, with additional work opportunities available to further enhance your earnings. London weighting: Receive an additional £2,000 annual allowance if you live within the M25. Enhanced overtime: Enhanced overtime rates for Sunday working. Alongside your salary and uncapped earning potential, you will receive 25 days' annual leave plus bank holidays, a healthcare scheme, mental wellbeing support, access to 24/7 GP and counselling services, and a generous pension scheme. You will also receive one paid volunteering day each year and have opportunities to win tickets to events at Utilita-sponsored arenas and football matches. Why work at Utilita? A schedule that supports your work-life balance. We understand that a great Smart Meter Engineer role is not just about salary. It is also about having a structured working day and being able to plan your life accordingly. You will be scheduled an average of 4 jobs per day, with an average travel time to jobs of approximately 35 minutes between appointments. We aim to schedule your work several weeks in advance, giving you greater visibility of your schedule. This helps you plan life outside work while still giving you the opportunity to take on additional work when it suits you. First-class training and support. Your journey will begin at our award-winning training academy in Warrington, where you will receive a comprehensive induction. You will then receive ongoing mentoring to help you strengthen your knowledge, understand our processes and confidently adapt to the Utilita way of working. A team that keeps you connected. We understand that working in the field can sometimes feel isolating, which is why creating a connected and supportive environment is so important to us. Through regular manager check-ins, access to technical experts, collaborative colleague networks and ongoing communication, you'll always have the support you need and someone to turn to throughout your working day. What you will be doing. As a Dual Fuel Smart Meter Engineer, you will represent Utilita in customers' homes, installing smart meters safely and professionally across domestic properties. You will play an important role in delivering our customer-first approach, providing a positive experience while maintaining high standards of safety, quality and service. What we need from you. To be considered for this opportunity, you will need: Smart Metering qualifications, including CCN1 or CMA1 and MET1, or equivalent. At least 12 months experience working as a Dual Fuel Smart Meter Engineer. A valid full UK driving licence. Who are Utilita? Founded in 2003, Utilita Energy was created to challenge the Big Six energy suppliers by offering a fair and flexible service that is good for both the pocket and the planet. As the first supplier to install a Smart Meter back in 2005 and kick-start Britain's smart meter revolution, we continue to invest in smart technology and look for new ways to improve our services through innovation. We are also committed to sustainability, with an ambition to become a Net Zero business by 2030. We believe everyone can make a meaningful impact through small, positive changes. Our values are simple but powerful: Fairness. Smart. Sustainability. Our employees and customers come from all walks of life. We are committed to championing diversity, creating an inclusive culture and providing an environment where you can be your authentic self. Utilita is part of the Luxion group which comprises Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd. #LI-TW1

About Lampton Leisure Lampton Leisure is community with health and wellbeing at our core. We understand everyone’s health journey is unique and personal to them, so we’re proud to offer a suite of fitness and wellbeing facilities for local people with all levels of experience. It is our mission to provide inclusive and safe environments, delivering supportive and expert advice to all ages, abilities, and backgrounds, providing an enjoyable customer experience across all our leisure centres in West London. Why Join Lampton Leisure? We are a LLW employer - nationally negotiated annual pay awards Free gym membership Enhanced Maternity and Paternity leave and Pension Scheme Exclusive Discounts - save with Lampton Rewards and EE mobile offers Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers Sustainability Perks - cycle to work and electric car salary sacrifice scheme Career Growth – CPD training, structured development, and leadership opportunities About the Job As a Café Supervisor at Lampton, you will be responsible for ensuring the effective operation of the Café, including supervising staff, stock management, preparing high-quality products and providing first class customer service. Key Responsibilities include: Line management of café staff and dealing with relevant issues, including monitoring holidays, and sickness, producing the monthly rota and completing monthly time sheets. Recruiting, training, and supervising café staff. Comply with company policies, procedures, and statutory regulations, including health and safety, food hygiene, cleanliness and Control of Substances Harmful to Health (COSHH). Ensure all required products have allergen labelling. Ensure all required product calorie information is displayed and is easily visible to customers. Managing the stock levels to minimise stock loss/wastage while ensuring the cafe operates to its full potential. Ensuring the Café, Kitchen and Storage room is clean, neat and tidy at all times and comply with environmental health requirements. About you To be successful in this role, you will have Experience of working a Supervisory or equivalent role with hospitality sector Cooking skills and knowledge of food preparation. Food Hygiene or Food Handling Certificate is required Experience of delivering first class customer service Excellent communication skills including the ability to influence and persuade Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process

About Lampton Leisure Lampton Leisure is community with health and wellbeing at our core. We understand everyone’s health journey is unique and personal to them, so we’re proud to offer a suite of fitness and wellbeing facilities for local people with all levels of experience. It is our mission to provide inclusive and safe environments, delivering supportive and expert advice to all ages, abilities, and backgrounds, providing an enjoyable customer experience across all our leisure centres in West London. Why Join Lampton Leisure? LLW Employer - Annual pay reviews and increases 22 days holiday allowance, plus bank holidays Free gym membership Enhanced Maternity and Paternity leave and Pension Scheme Exclusive Discounts - save with Lampton Rewards and EE mobile offers Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers Sustainability Perks - cycle to work and electric car salary sacrifice scheme Career Growth – CPD training, structured development, and leadership opportunities About the Job As Aquatics Manager, you will be responsible for proactively managing the Lifeguarding teams’ performance, health and safety on poolside, coordinating wet side timetables, events and rotas and setting team targets. As a Duty Manager you will also be responsible for the day-to-day running of our Leisure Centre, ensuring a safe, enjoyable and quality customer experience. Ultimately, you will ensure all operations flow smoothly and help us meet our company goals. You will also be a key holder for the building and therefore, will be responsible for opening and closing the site whilst on shift. Our sites are open from 6am - 10pm so flexibility with working hours is required. Key Responsibilities Line management responsibilities for Lifeguards Ensuring staff attend NPLQ CPD’s, whilst ensuring record-keeping, and verification requirements are complied with at the Centre Deliver a comprehensive aquatics programme, inclusive of; swimming timetables and school holiday activities designed to meet the needs of the local communities. Coordination of events and activities like gala’s and holiday camps. Oversee the organisation of the pool timetable. Responsible for the daily, weekly and monthly pool plant operations, tasks and checks. Deal with any H&S incidents, accidents, safeguarding concerns & report on the management system. Provide first class customer service to all users of the facility. Supervise and coordinate regular maintenance and cleaning of the facility. Drive and achieve centre financial targets and KPIs, including customer service targets, occupancy targets, revenue targets, payroll costs and participation levels. Track, measure and report on the effectiveness of aquatic programmes, including membership indicators and business plan objectives, in line with Lampton's reporting procedures. Whilst on Duty Managers shifts, responsible for opening and closing of site, overseeing the daily operation and being first point of contact for any queries, H&S incidents or accidents and safeguarding concerns. Experience and Qualifications Required First Aid at Work Qualification National Pool Lifeguard Qualification (NPLQ) Ideally hold or be able to work towards a Pool Plant Operator Qualification RLSS Trainer Assessor required, but full training can be provided Previous experience of managing operations within the leisure sector, with experience of wet side operations Previous supervisory experience The ability to communicate clearly, influence and motivate staff. Experience of working within a Health & Safety critical environment with the ability to understand and implement legislation in the operational environment is essential. Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process. Important information: This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA)

Disrepair Supervisor Permanent Based in Feltham 40 hour week – Mon - Friday £47,999 - £49,584 + van & fuel card About Lampton Services Lampton Services are an awarding winning business, providing a range of services, commissioned by LBH, for residents in the borough. From collecting recycling and waste, to maintaining parks, repairing and upgrading homes to managing allotments, Lampton Services is at the heart of the Hounslow community working every day to make it a great place to live. Why join Lampton Services? NJC Employer - Annual pay reviews and increases 23 days holiday allowance, plus bank holidays - an additional day per year for each completed years’ service, up to five years Free gym membership Enhanced Maternity and Paternity leave and Pension Scheme Exclusive Discounts - save with Lampton Rewards and EE mobile offers Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers Sustainability Perks - cycle to work and electric car salary sacrifice scheme Career Growth – CPD training, structured development, and leadership opportunities About the Job As a Disrepair Supervisor, you will provide a high-quality, customer-focused and performance-driven service through the supervision of skilled trade operatives delivering responsive repairs, voids, disrepair and maintenance services on behalf of the London Borough of Hounslow. You will oversee and support trade operatives, contractors and suppliers, ensuring that all works are completed safely, efficiently, on time and to the required quality standards. You will be part of a team of supervisors delivering exceptional performance through engaged and high-performing employees. The role will have specific responsibility for the management of housing disrepair cases, including inspections, diagnosis of property defects, programming and monitoring remedial works, evidence gathering and ensuring compliance with legal and regulatory requirements. The post holder will work closely with operational, surveying and legal teams to minimise disrepair claims, improve resident outcomes and ensure that landlord obligations are fulfilled. You will maintain a thorough understanding of all relevant health and safety legislation, housing legislation, company policies and regulatory requirements, ensuring compliance across all areas of responsibility. Key Responsibilities include: Effectively supervise a team of skilled trade operatives, offering support, guidance and coaching to ensure work activity is completed on time and to required standards. Ensure a consistently high standard of workmanship is delivered by both in-house operatives and external contractors through regular site inspections and quality assurance checks. Conduct regular one-to-one meetings with operatives to discuss performance, development, wellbeing and productivity. Manage performance, conduct, attendance and capability matters in accordance with company policies and procedures. Work collaboratively with operational teams to effectively allocate labour, materials and resources to meet service demands. Identify opportunities to improve operational performance, service delivery and customer satisfaction through continuous improvement initiatives. Ensure accurate and timely completion of all records, work orders, timesheets and electronic management systems.Disrepair Management Responsibilities Manage and oversee housing disrepair cases from referral through to completion, ensuring repairs are delivered within agreed timescales and legal requirements. Undertake detailed property inspections to identify defects, diagnose root causes and specify appropriate remedial works. Manage works relating to housing disrepair, damp, mould, condensation and structural repair issues. Ensure all disrepair works are programmed, monitored and completed in accordance with court directions, settlement agreements, pre-action protocols and organisational procedures. Work closely with Disrepair Case Managers, Surveyors, Legal Services and Contractors to ensure effective case progression and resolution. Monitor the quality and timeliness of disrepair works through regular inspections and post-inspections. Ensure appropriate temporary solutions are implemented where permanent repairs cannot be completed immediately. Support the completion of technical reports, witness statements and documentation required for legal proceedings, complaints, Ombudsman investigations and insurance claims. Identify and escalate any risks associated with disrepair cases, including health and safety, compliance, safeguarding and reputational risks. Drive timely resolution of disrepair cases to minimise claim exposure and improve resident satisfaction.Legal Compliance and Evidence Management Maintain comprehensive and accurate records of inspections, photographs, specifications, progress updates, communication records and completion evidence. Ensure records are suitable for legal disclosure and support robust defence of housing disrepair claims where applicable. Assist in the preparation of responses to legal enquiries, complaints, claims and regulatory investigations. Ensure landlord obligations are met in accordance with relevant housing legislation and contractual requirements. Monitor compliance with regulatory standards, policies and procedures relating to repairs, maintenance and property condition. Attend case review meetings with legal representatives, surveyors and stakeholders where required. Provide professional and factual evidence regarding completed inspections and works when requested.Health, Safety and Compliance Ensure the safety of employees, residents, contractors and members of the public by complying with all health and safety legislation and company procedures. Implement and work within CDM-controlled and monitored environments. Ensure all risk assessments, method statements and safe systems of work are followed. Maintain awareness of statutory compliance requirements and ensure works are completed in accordance with current regulations. Ensure operatives maintain tools, plant, equipment and vehicles in a safe and serviceable condition. Ensure all mandatory training and compliance requirements remain current and up to date.Customer Service Deliver high standards of customer care and act professionally when dealing with tenants, leaseholders and stakeholders. Manage complex customer issues and provide practical solutions to achieve satisfactory outcomes. Support vulnerable residents and manage sensitive cases with discretion, empathy and professionalism. Promote a customer-first culture throughout the team.Fleet and Asset Management Be responsible for the appropriate use and maintenance of company vehicles, equipment and materials. Ensure operatives' vehicles remain clean, safe and maintained in accordance with fleet requirements. Undertake regular inspections of tools and equipment to ensure they remain fit for purpose. General Undertake any other duties commensurate with the level of the post as reasonably required by the business. Hold and maintain a valid full UK driving licence. Education & Qualifications desirable: Essential Apprenticeship, City & Guilds, NVQ Level 2/3 or equivalent trade qualification. Supervisory experience Full UK Driving Licence. Desirable HNC/HND in Building Studies, Construction, Surveying, Property Maintenance or related discipline. Damp and Mould Assessment Training. Professional membership with CIOB, RICS, CABE or equivalent. Knowledge Requirements Essential Strong understanding of responsive repairs and property maintenance practices. Knowledge of health and safety legislation and safe working practices. Understanding of contractor management and performance monitoring. Knowledge of building defects, diagnostics and repair methodologies. Understanding of safeguarding responsibilities.Desirable Knowledge of Housing Act 2004. Knowledge of Landlord and Tenant Act 1985. Knowledge of Homes (Fitness for Human Habitation) Act 2018. Understanding of Housing Ombudsman requirements and complaint handling expectations. Knowledge of housing disrepair legislation and pre-action protocols. Understanding of damp, mould and condensation management principles. Understanding of evidence requirements associated with claims and legal proceedings Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process

Multi Trade Plasterer £41,491+ Van & Fuel card Feltham Permanent Hours - Mon - Friday 7.30am - 4.00pm About Lampton Services Lampton Services is a division of the Lampton Group of companies, a Local Authority Trading Company wholly owned by the London Borough of Hounslow (LBH). The business is split into three distinct entities, Recycle 360, Greenspace 360 and Coalo. We provide a range of services, commissioned by LBH, for residents in the borough. From collecting recycling and waste, to maintaining parks, repairing and upgrading homes to managing allotments, Lampton Services is at the heart of the Hounslow community working every day to make it a great place to live. We also have a number of commercial teams, providing specialist services to businesses with any surplus we make through these activities being returned to the council for investment locally. Businesses engaging our services can be assured that they are contributing true social value to our community. About the Job To provide a high quality, customer and quality focused service, delivering a range of Plastering and multi trade works within our residential services department in and around the London Borough of Hounslow. Key Responsibilities and Duties: To carry out a range of plastering and multi trade works including but not limited to, carpentry, decorating both externally and internally and tiling, using schedule of rates. To have the multi skills knowledge and skills competency in order to complete full repairs and maintenance service to a high specification quality standard using contract specifications. To have the ability to plan each job and ensure the required materials are available to ensure the work is completed to schedule. Working to maintain the current achievement of 100% customer satisfaction. To perform all the duties associated with a fully qualified Multi Trade Plasterer To always understand and comply with all Health and safety regulations and company policies To display a high level of customer care when dealing with tenants and leaseholders and contribute positively towards a high-quality customer focused service. To promote customer satisfaction by working in a clean and tidy manner ensuring minimal disruption to residents during the course of a repair. To ensure all tools and materials and any associated debris are removed from sites following repairs and homes and communal areas left in a clean and tidy state. Education & Qualifications Required: Apprenticeship / City & Guilds/ NVQ 2-3 qualification or equivalent relevant experience. Previous Experience and Skills Required: Full, clean driving licence Previous experience as a Multi skilled Plasterer Previous experience of working in a Social Housing environment is desirable. Good level of numeracy, literacy, written, oral and communication skills Previous experience of an out of hours emergency make safe service. In return Lampton Group will offer you 23 days holiday allowance, plus bank holidays We offer annual pay reviews and incremental pay increases’ Free gym membership Lampton Rewards - discounts and offers from top brands and services EE rewards - 20% off phone, sim and mobile broadband Enhanced Maternity and Paternity leave Pension Scheme Staff wellbeing services, including access to online GP, occupational health and EAP Flu Jabs Eye care vouchers and support towards glasses Cycle to work scheme Electric Car salary sacrifice scheme Our companies represent a bold, new and ambitious approach by a London Borough. Underpinning everything we do are our CORE values: Customer First. One Team. Respectful. Energised. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process

At ORONA, we are global leaders in the design, manufacture, installation, maintenance and modernisation of lifts, escalators, moving ramps and walkways. Operating in over 100 countries, with 330,000 lifts worldwide using our technology and 2 manufacturing plants, we are proud to be Number 1 in Europe for complete lift production capacity. The Role We are looking forService Engineers to join our Service team for Sunbury and EastLondonand surrounding areas. If you have a comprehensive Lift engineering background, including an NVQ 3 in Lift Engineering or equivalent we want to hear from you! Key Responsibilities • Carrying out regular planned preventative maintenance and service visits, • Meeting agreed customer response times, building relationships with our clients, • Providing regular updates to the Service Supervisor/ Service Manager, • Problem solving and working on your own initiative What Were Looking For • NVQ 3 in Lift Engineering, • Experience of working with Lifts, • Strong customer skills, • A clean UK Driving License, • Flexible Hours If you are ambitious, safety-driven, and ready to take the next step in your lift engineering career, we would love to hear from you. Why Join ORONA? We offer more than just a job we offer long-term career development within a stable and growing company. What We Offer: Attractive Salary: Competitive pay that reflects your skills and experience Generous Holiday Allowance: Enjoy 25 days of annual leave, increasing to 30 with service, and 8 public holidays Secure Future: Benefit from a pension scheme with increasing company contributions as you grow with us Peace of Mind: Life Inssurance to support you and your loved ones Health & Wellbeing: Medical Cash Back Plan to help with health costs, plus access to 24/7 GP services Family-Friendly Benefits: Enhanced leave for family-related events and emergencies Support When You Need It: Employee Assistance Programme offering confidential support for personal or work-related challenges Eye Care: Eye care vouchers to help keep your vision sharp Recognition for Longevity: Long Service Awards to celebrate your milestones with us Referral Rewards: Earn a Recruitment Referral Fee by helping us find top talent Continuous Growth: Ongoing Training & Development opportunities to support your career journey Join ORONA and be part of a company moving the world safely and efficiently every day. Requirements Requirements • A clean UK Driving License, • Must be eligible to work in the UK JBRP1_UKTJ

Astute's Renewables Team is partnering exclusively with Sunne Energy, a fast-growing, high-quality renewable energy provider with a commitment to long-term client care and technical excellence, to recruit a Head of O&M who will manage their existing portfolio and drive growth across Solar O&M, EV and Energy Management services. This is a high-impact position offering a competitive salary, hybrid working, annual bonus and long-term progression in one of the UK's most exciting clean energy scale-ups. If you're a senior solar specialist looking to join an organisation that puts integrity, quality and people at the heart of everything it does, submit your CV to apply today. Responsibilities and duties of the Head of O&M role Reporting to the Founders you will: Manage 100+ operational sites and oversee all operational activity. Lead delivery of Sunne's O&M solar portfolio, including EV charging installations and energy management services. Operational planning: annual site inspections, site cleaning, site monitoring, and reactive maintenance. Coordinate subcontractors nationally, manage stakeholder queries, and ensure safe, high-quality, on-time delivery. Manage client communication, service updates, performance reporting, and issue resolution. Prepare and issue O&M proposals, scopes, and quotations. Maintain accurate documentation, including service logs, warranties, and reports. Support the wider team with technical queries and operational planning. Identify opportunities for upgrades, performance improvements, and new service agreements. Take ownership of daily operations, improve processes, drive efficiency, and support business scalability. Professional qualifications We are looking for someone with the following: Experience in commercial Solar PV or related energy systems Knowledge of O&M, performance monitoring and fault resolution Strong organisational, scheduling and coordination skills Proven experience engaging confidently with clients and contractors Commercial understanding (pricing, quoting, margins & BD support) Electrical/technical background (hands-on or supervisory) Experience with Solis, SolarEdge or Fronius monitoring platforms Familiarity with workflow management systems (e.g., Asana) Personal skills The Head of O&M role would suit someone who is: Proactive and able to take ownership without waiting for instruction Confident, client-focused and excellent at building relationships Highly organised with the ability to manage multiple sites and priorities Detail-driven, quality-focused and committed to long-term customer care Comfortable working within a dynamic, fast-growth environment Capable of taking full ownership O&M solar portfolio. Salary and benefits of the Head of O&M role Competitive basic salary Annual bonus Flexible hybrid working options Ownership of a rapidly growing O&M, EV and energy management portfolio Direct access to the founding team and real influence on strategy Long-term progression in one of the first 5-10 hires of a scaling energy business #LI-KM1 INDREN #PP Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful. TPBN1_UKTJ

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? Aviation Heathrow - We manage reactive and planned maintenance and upgrade the existing infrastructure in and around Heathrow Airport. We deliver a mix of civil engineering and building schemes through our existing suite of contracts with clients operating across a diverse group of sectors. Want to come and be a part of it? What will you be doing? Youll manage the commercial and financial aspects of the projects, ensuring they are completed within budget and to the required standards. Overseeing cost management, contract administration, and procurement, while also providing guidance to junior surveyors. This role involves significant interaction with clients, contractors, and other stakeholders throughout the project lifecycle.Well ask you to prepare financial reports, including cost reconciliations and progress reports, to keep stakeholders informed of project performance.Identifying and mitigating commercial risks associated with the project, such as cost overruns or delays. Youll participate and deliver structured training and mentoring, especially for those pursuing professional qualifications like the APC. Youll promote a strong culture of contractual and commercial awareness, ensuring compliance with group procedures and governance. This includes active involvement in the work-winning process, resource planning, and collaboration with pre-contract teams. The role will involve engagement with the Contract Services team to resolve disputes, and coordination with the Insurance department to pursue recoveries, are also vital. Well ask you to partake in project reviews and executive meetings ensures transparency and accountability. Finally, youll contribute to group-wide initiatives, promoting behavioural programmes, and ensuring compliance with legal and audit requirements are part of a well-rounded team. What youll bring • A degree in Quantity Surveying, Civil Engineering, or a related field. MRICS or CICES accreditation is preferred, • Experience working on civil engineering schemes, or other safety-critical sectors such as aviation, rail or highways, • The ability to resolve commercial disputes and negotiate favourable outcomes, • Proficient with cost estimation techniques and in the use of the Microsoft Office suite of software, • Strong analytical, communication, and negotiation skills., • Evidence of providing specialist Quantity Surveying technical advice and support to stakeholders, team members and across other disciplines including large and complex projects at a senior levelIf you want to make a real impact on vital infrastructure projects, wed be excited to have you on our team. Whats in it for you? We offer a range of benefits designed to support your life in and outside of work, some of which include; • Competitive salary packages, • Private healthcare, including online GP Service, 24 hours a day, 365 days a year, • Matched or contributorypension scheme, • Life insurance, • My Rewards portal, access to 1000s retail discounts, • Cycle to work scheme, • Employee Assistance Programme, • Access to Mental Health First Aiders, • Enhanced maternity or paternity leave, • Reward and recognition schemeIn addition, this role offers, • Company car and fuel card with a range of electric and hybrid vehicles to choose from, • Salary sacrifice car scheme, • Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!, • Discretionary bonus scheme, • 25 days annual leave plus bank holidays, • Recommend a friend get rewarded for introducing people to us!, • Holiday purchase schemePlease note:Occasionally, we may close job adverts before the stated closing date. Wedencourage you to apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rdparty background checks as part of our hiring process.Some of our roles require drug and alcohol testing as part of our induction. #MGroupR&A INDREG IND1 JBRP1_UKTJ

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? Aviation Heathrow - We manage reactive and planned maintenance and upgrade the existing infrastructure in and around Heathrow Airport. We deliver a mix of civil engineering and building schemes through our existing suite of contracts with clients operating across a diverse group of sectors. Want to come and be a part of it? What will you be doing? Youll support the Commercial Manager in delivering services effectively and consistently. Youll manage the commercial and financial aspects of the projects, ensuring they are completed within budget and to the required standards. Overseeing cost management, contract administration, and procurement, while also providing guidance to junior surveyors. This role involves significant interaction with clients, contractors, and other stakeholders throughout the project lifecycle.Well ask you to prepare financial reports, including cost reconciliations and progress reports, to keep stakeholders informed of project performance.Identifying and mitigating commercial risks associated with the project, such as cost overruns or delays. Youll participate and deliver structured training and mentoring, especially for those pursuing professional qualifications like the APC. Youll promote a strong culture of contractual and commercial awareness, ensuring compliance with group procedures and governance. This includes active involvement in the work-winning process, resource planning, and collaboration with pre-contract teams. The role will involve engagement with the Contract Services team to resolve disputes, and coordination with the Insurance department to pursue recoveries, are also vital. Well ask you to partake in project reviews and executive meetings ensures transparency and accountability. Finally, youll contribute to group-wide initiatives, promoting behavioural programmes, and ensuring compliance with legal and audit requirements are part of a well-rounded team. What youll bring • A degree in Quantity Surveying, Civil Engineering, or a related field. MRICS or CICES accreditation is preferred, • Experience working on civil engineering schemes, or other safety-critical sectors such as aviation, rail or highways, • The ability to resolve commercial disputes and negotiate favourable outcomes, • Proficient with cost estimation techniques and in the use of the Microsoft Office suite of software, • Strong analytical, communication, and negotiation skills., • Evidence of providing specialist Quantity Surveying technical advice and support to stakeholders, team members and across other disciplines including large and complex projects at a senior level, • A proven track record with managing a team to achieve commercial objectives in a timely mannerIf you want to make a real impact on vital infrastructure projects, wed be excited to have you on our team. Whats in it for you? We offer a range of benefits designed to support your life in and outside of work, some of which include; • Competitive salary packages, • Private healthcare, including online GP Service, 24 hours a day, 365 days a year, • Matched or contributorypension scheme, • Life insurance, • My Rewards portal, access to 1000s retail discounts, • Cycle to work scheme, • Employee Assistance Programme, • Access to Mental Health First Aiders, • Enhanced maternity or paternity leave, • Reward and recognition schemeIn addition, this role offers, • Company car and fuel card with a range of electric and hybrid vehicles to choose from, • Salary sacrifice car scheme, • Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!, • Discretionary bonus scheme, • 25 days annual leave plus bank holidays, • Recommend a friend get rewarded for introducing people to us!, • Holiday purchase schemePlease note:Occasionally, we may close job adverts before the stated closing date. Wedencourage you to apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rdparty background checks as part of our hiring process.Some of our roles require drug and alcohol testing as part of our induction. #MGroupR&A INDREG JBRP1_UKTJ

We are looking for an experienced Tax Manager who will be responsible for all aspects of taxation within the business – Corporation tax, VAT, transfer pricing, customs & duties, PSA. You will be pivotal in contributing to our Company Values – One Team, Test & Learn, Choose to Care and Customer First. Your creativity and thinking ‘outside the box’ will be encouraged; using AI and technology to optimise today and driving transformation for tomorrow. What you'll be doing... Duties and responsibilities • Reporting to the Financial Controller, working closely with financial reporting, Corporate tax and external tax consultants to deliver all aspect of tax reporting and submissions., • Keep abreast with the latest tax legislations ensuring the business is kept up to date and well prepared for any tax changes., • Review and mitigate any tax risks; ensuring our internal controls and policies meet the evolving landscape of tax legislation., • With the support of Financial Controller, be responsible for any HMRC queries; maintain an open and transparent relationship with the tax authority. VAT • With the support of financial reporting team prepare and review quarterly UK Group VAT submission, ensuring the return is accurate and complete., • Periodic review of VAT accounts to ensure day-to-day transaction postings are accurate, where required provide coaching to AP and AR staff., • Explore AI opportunity to devise automatic checks, flagging transactions that require further review and reduce the need of manual intervention., • Review and reconcile VAT accounts; ensure proper documentation and recordkeeping for audit trail., • Provide expert guidance on VAT matters; ensuring any tax implications on our commercial contracts are considered and correctly accounted for. Corporation Tax • Working closely with our external consultants to deliver corporation tax computation and submission; ensuing all tax analyses are provided on a timely manner., • Update and review tax provisions for inclusion in statutory accounts, including tax reconciliation and deferred tax substantiation., • Manage all internal tax reporting; collaborate with Corporate tax team to ensure group tax requirements are met, such as Pillar 2 and country-by-country reporting., • Manage annual cycle, seek opportunities to drive an efficient and effective process. Other Taxes and responsibilities • Customs and Duties – periodic review of duty payment prepared by Logistics team and shipping agent., • PAYE settlement agreement – prepare and review employee expenses ensuring all applicable expenses are correctly accounted for under our agreement with HMRC., • Transfer Pricing – prepare and review local transfer pricing documentation, ensuring all applicable transactions are accurately documented. Work closely with Corporate Tax to ensure consistency between local and group documentation., • Undertake ad hoc projects and assignments as directed by the Financial Controller, while continuing to develop your skills to support evolving business needs. A little bit about you... • Professionally qualified (CTA, ATT), • Strong experience in tax compliance and tax reporting ideally in the UK or similarly complex market., • Knowledge on acquisition and liquidation is advantageous but not essential, • Strong communicator, highly organised, • Advanced excel skills; knowledge on use of AI is desired A little bit more about us... • We believe in building a diverse and inclusive culture and positive employee experience., • We are One Team, more than just ourselves., • We are customer first, we understand, and help solve our customers’ problems., • We Test & Learn, we are empowered to learn and grow, unafraid of change., • We choose to care, we are committed to doing the right thing, the right way. It’s really important to us that we give as much to our colleagues as they give to us. Our latest Belonging Survey showed that our colleagues feel valued and listened to as we continue to build an environment where everyone can thrive, grow, belong and be their authentic selves. We believe that diversity of thought, experience and background provides the platform for great creativity, We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Many of our Colleagues work flexibly in many different ways. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking. #J-18808-Ljbffr

Pay: Up to £120,000.00 per year Job Description: Overview Mercedes-Benz of Epsom are looking for an experienced and inspiring Head of Business to lead our Epsom showroom. Reporting directly to the Group Operations Director, you will have overall responsibility for the performance and efficient operation of the site. Through strong leadership, you will motivate, develop and coordinate the management team, ensuring all departments work collaboratively to achieve exceptional results. Leading the Sales, Service and Parts functions, you will be accountable for delivering the Sandown experience, maximising commercial opportunities, and driving sustainable profitability while maintaining the highest standards of customer satisfaction. Key responsibilities include: • Providing visible, inspiring leadership across the dealership., • Managing and developing all departmental leaders to deliver outstanding performance., • Driving sales, after sales and profitability objectives in line with business plans., • Ensuring an exceptional customer experience at every stage of the customer journey., • Maintaining full compliance with Mercedes-Benz franchise standards, policies and processes., • Identifying opportunities for continuous improvement across the site., • Creating a high-performance culture focused on employee engagement, customer excellence and operational effectiveness. This is a rewarding opportunity for a commercially astute automotive leader to play a key role within the Sandown Group, leading a prestigious Mercedes-Benz site and contributing to the ongoing success of our growing business. Key Skills/Attributes Required • People management, specifically in terms of achieving high performance through teams. Leadership style should be highly visible and hands on., • Motor industry experience, along with experience in a senior position with established track record in profit delivery, cost control, stock and people management., • Experience of managing Sales and After Sales functions., • Enthusiasm to deliver the Mercedes-Benz experience and continuously improve product knowledge of yourself and others. Desire to achieve the highest standard of personalised customer care commensurate with the Mercedes-Benz brand. The successful candidate will have significant relevant retail motor experience and be able to demonstrate a track record of success in a challenging and fast paced automotive environment. Candidates will need to have outstanding drive, ambition, enthusiasm and excellent communication skills. Applicants will preferably be educated to degree level or equivalent or hold a Management Qualification with a main manufacturer. A full Driving Licence is essential as travel between sites will be required. Hours of Work: 08:00 - 18:00 Monday to Friday with 1 hour unpaid break. Total 45 Hours per week. Benefits: • Company car, • Company pension, • Cycle to work scheme, • Employee discount, • Health & wellbeing programme, • Life insurance, • Sick pay, • Store discount JBRP1_UKTJ

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? Our Aviation Survey team manages a wide range of specialist survey activities. Our dedicated surveyors have built and maintained relationships with our clients, working with sensitive information in safety and security critical operational environments, providing specialist geotechnical services. Delivering primarily in the Aviation sector we have an exciting opportunity to unlock growth in our Rail, Highways, Ports and Defence sectors, with further scope within in our Energy, Technology & Communications and Water divisions. Want to come and be a part of it? What will you be doing? Are you skilled at managing clients and developing new client relations, understanding contractual obligations, monitoring staff performance and multiple activities? Do you excel at preparing tenders and ensuring competitive processes? If so, we have an exciting opportunity for you! You will monitor staff performance and delivery activities. Prepare tenders and ensure resources for health, safety, and environmental issues. Control contract budgets to ensure commercial success by managing budgets and monitoring costs. Conduct site safety inspections and review findings with Project Managers. Efficiently manage resources to deliver a quality end product with minimal environmental risk. Understand the contract obligations and commitments. Monitor activities to log reimbursable costs and disruptions. Implement systems to ensure competent labour and subcontractors are available. Coordinate with Client project teams to deliver the required end product. Produce monthly reports for the Senior Management Team and attend meetings as required. Stay updated with legislation and industry trends. Develop opportunities and build long-term relationships with existing clients to maintain a repeat portfolio of work, while developing new and future clients across our transport division and beyond. Are you ready to take on this challenge and make a significant impact? Apply now and join our team! What youll bring Degree or equivalent in Civil Engineering. Expert knowledge of Survey Disciplines, including PAS128 (Utility Detection) Commitment to the highest practicable standards of health and safety and environmental protection. A proven ability to manage and track contracts from tender through to completion. Level 5 Leadership & Management Preferable Working knowledge and thorough understanding of CDM roles and SHEQ duties. Ability to assess risks including those associated with multiple sectors. Experience of managing delivery teams. Ranging from numerous smaller contracts to large contracts Good written and oral communication skills. Environmental Awareness Desire for self-development and continuous self-improvement. Share knowledge and coach other team members in order to support improvements in teams performance. Demonstrate M Groups values and behaviours. CSCS Black/White card Preferable Level 5 or above QCF Certificate in Utility Mapping and Surveying Preferable Experience of using GPR scanners, GPS and RD series equipment Preferable Whats in it for you? We offer a range of benefits designed to support your life in and outside of work, some of which include; Matched or contributorypension scheme Employee Assistance Programme Access to Mental Health First Aiders My Rewards portal, access to 1000s retail discounts Life Assurance Cycle to work scheme Enhanced maternity or paternity leave Reward and recognition scheme Online GP Service, 24 hours a day, 365 days a year In addition, this role offers Company car and fuel card with a range of electric and hybrid vehicles to choose from Salary sacrifice car scheme Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more! Private health care for you and your family Discretionary bonus scheme 25 days annual leave plus bank holidays Recommend a friend get rewarded for introducing people to us! Please note: Occasionally, we may close job adverts before the stated closing date. Wedencourage you to apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of our hiring process.Some of our roles require drug and alcohol testing as part of our induction. #MGroupR&A IND1 TPBN1_UKTJ

Sureserve Sureserve mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions. We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do. We provide trusted high-quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents. With a Nationwide reach, regional and local relationships and expertise, and commitment to excellent client service we are set up to be a trusted partner for now and the future. Sureserve Compliance Central We are a national company offering market leading heating & hot water solutions from a network of regional offices across the East of England and the Midlands, strategically positioned to ensure comprehensive coverage and uncompromised access to our clients We are looking for a dynamic & motivated commercial gas engineer, with strong technical expertise, and solution oriented approach to join our team. Overview of Role: The Commercial Engineer will work closely with our engineering teams to provide technical solutions to our clients, and attending premises to carry out service, breakdown and repair work. You will be an COCN1 gas qualified engineer with experience in commercial gas heating and hot water systems. Key Responsibilities: Carrying out service and maintenance works on a variety of properties across the region. Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards. Communicate updates and progress of work, completing the required paperwork electronically and manually. Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during your daily work. To comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements. Key Attributes: With a friendly and professional attitude, you will build strong relationships with our clients and their tenants, ensuring all works meet the required standards. Experience in working on commercial gas heating and hot water systems COCN1 Qualified Working hours: 5 days per week (Mon - Fri) 8am to 5pm - 40 hrs 1 hour for lunch daily, call out rota to go on doing evenings & weekend work. What We Offer: Company vehicle and fuel card Uniform & mobile device Support provided for professional qualifications Employee wellbeing programme, occupational health support, telephone support- counselling for staff Service level awarded annual leave Enhanced maternity & paternity packages Dental/Healthcare cash plan Gender & Equality working groups Bike to Work Scheme Electric Vehicle Leasing Scheme Sureserve Academy- a platform for development, career progression Employee Voice programme Social activities for all of our Teams Sureserve Legends- celebrating the fantastic ways in which our employees live our values. Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks. Join us in our mission to deliver excellence across the UK. TPBN1_UKTJ

ABOUT US The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Guinness Property, our in-house maintenance service, delivers repairs to 55,000 of our homes. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure our residents' homes are safe and maintained to a high standard. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. JOB DESCRIPTION About Us Guinness Property provides repairs and maintenance services to The Guinness Partnership. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure that our residents' homes are safe and maintained to a high standard. About the role We are looking for a Multi Skilled Joiner to join our West London team, delivering responsive repairs and general multi-skilled work. This is a permanent role, working 40 hours per week. The role includes participation in an out-of-hours callout rota, which comes with an additional payment. To ensure timely access to our residents, the successful candidate must live within the West London area. A full UK driving licence is essential. A basic DBS check is required, which will be paid for by The Guinness Partnership. Essential requirements of the role You must be able to demonstrate competence within your primary trade, with the ability to carry out various multi-trade tasks such as basic plumbing, tiling, groundwork, mould washes/treatment and flooring installation. Experience of working in a customer-focused environment, ideally within the social housing sector, with a consistent track record of delivering high quality service. Proven ability to work methodically, achieve targets, follow agreed procedures and accurately record information. Ability to work with minimal supervision, demonstrating organisational and time management skills. Ability to carry out physical tasks and apply products that remove and treat damp and mould, in accordance with Health and Safety guidelines. Ability to operate safely, considering any environmental circumstances and possible risks. Essential Qualifications: NVQ Level 3 (City & Guilds) Trade Qualification or an equivalent recognised competency in the primary trade. TGPCVL Benefits Holidays: We offer 25 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days). Competitive Pension Scheme: We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions. Benefits Portal: We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping. Performance Pay: Annual Performance Score bonus subject to eligibility Life Assurance: For peace of mind Guinness provides three times salary life cover in the event of your death Health Plan Options: There are a couple of health care schemes available depending on the post grade VDU/DSE: Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work Additional benefits include: Access to the Finance wellbeing portal Professional subscription annual payment Travel season ticket loan Car lease scheme TPBN1_UKTJ

We have an excellent opportunity available for a Qualified MOT Tester to join our team at Jaguar Land Rover South West London. Learn more about the general tasks related to this opportunity below, as well as required skills. Are you currently working in a fast fit garage, MOT Centre, or independent service centre? We want to hear from you! We are looking for a professional, motivated and highly organised individual who can demonstrate strong compliance with MOT procedures as well as the ability to manage their own time to ensure all tests get completed to schedule. You will join a friendly team, committed to the highest standards of vehicle maintenance and repair, as well as excellence in customer care. Each of our dealerships boasts state-of-the-art facilities, equipment and technology in workshops, which are safe, friendly and clean. We are committed to ensuring our colleagues have a safe environment to operate in and provide all necessary PPE. About you You will be a team-player who is comfortable operating in a fast-paced environment where there are set processes and procedures. You must be able to work independently and manage your own workload. You should have the ability to work within given timescales and, although we are seeking a dedicated MOT tester, ideally the ability to tackle light repairs and vehicle maintenance . We require candidates to have a Level 3, industry recognised qualification and you must hold the relevant MOT tester qualification. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. xdjnayx • Enhanced Holiday Entitlement – 33 days inc. bank holidays, • Industry-leading Maternity, Paternity and Adoption Pay, • Career Development, • Recognition of Long Service every 5 years, • Discounted Car Schemes, • High Street Discounts, • Discounted Gym memberships, • Cycle to work scheme, • One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. ...

At ORONA, we are global leaders in the design, manufacture, installation, maintenance and modernisation of lifts, escalators, moving ramps and walkways. Operating in over 100 countries, with 330,000 lifts worldwide using our technology and 2 manufacturing plants, we are proud to be Number 1 in Europe for complete lift production capacity. The Role We are looking for an experienced Sales Support Executive to join our modernization department in Sunbury delivering high-quality lift installations across regional sites. We are seeking a detail-oriented and proactive individual to assist our national sales team in proactively contacting potential and existing customers, preparing tender paperwork, administrative support, and providing outstanding customer service. In this role, you will play a key part in ensuring seamless sales operations by handling administrative tasks, coordinating with internal departments, and supporting the sales team with documentation and client communication. Key Responsibilities To identify and target new business opportunities To actively engage with new potential customers, establish early relationships developing market opportunities to tender stage. To provide administrative support to the existing business sales team Assist the sales team with tender management, including drafting, reviewing, PQQs and tracking supplier forms Provide support in preparing sales reports, presentations, and proposals. Maintain and update CRM systems with sales data, customer interactions, and contract details. Process orders onto our internal system, ensuring accuracy in pricing, terms, and customer details. Respond to customer inquiries and coordinate with the appropriate teams for resolution. Assist in coordinating logistics for sales meetings, demos, and client visits. Identify process improvements to enhance the efficiency of sales operations. Requirements Previous experience within the building environment/construction is essential Skills: Excellent verbal and written communication skills Strong attention to detail and organizational skills. Proficiency Microsoft Office Suite Ability to multitask and prioritise tasks in a fast-paced environment Prepared to challenge, willingness to learn, using initiative If you are ambitious, safety-driven, and ready to take the next step in your lift engineering career, we would love to hear from you. Why Join ORONA? We offer more than just a job we offer long-term career development within a stable and growing company. What We Offer: Attractive Salary : Competitive pay that reflects your skills and experience Generous Holiday Allowance : Enjoy 25 days of annual leave, increasing to 30 with service, and 8 public holidays Secure Future : Benefit from a pension scheme with increasing company contributions as you grow with us Peace of Mind : Life Insurance to support you and your loved ones Health & Wellbeing : Medical Cash Back Plan to help with health costs, plus access to 24/7 GP services Family-Friendly Benefits : Enhanced leave for family-related events and emergencies Support When You Need It : Employee Assistance Programme offering confidential support for personal or work-related challenges Eye Care : Eyecare vouchers to help keep your vision sharp Recognition for Longevity : Long Service Awards to celebrate your milestones with us Referral Rewards : Earn a Recruitment Referral Fee by helping us find top talent Continuous Growth : Ongoing Training & Development opportunities to support your career journey Join ORONA and be part of a company moving the world safely and efficiently every day. TPBN1_UKTJ

2 excellent opportunities have arisen for New Business Coordinators to join a well-established and growing asset finance business based in South West London. These are fantastic opportunities to join a collaborative New Business team within an organisation that provides vendor and equipment finance across a broad range of sectors. The New Business team plays a critical role in ensuring approved proposals are correctly documented in line with risk and sales requirements, and that deals are processed efficiently through to activation and payout. You'll be liaising closely with internal teams and external partners to ensure documentation is accurate while delivering an excellent standard of service, often within tight timescales. Key responsibilities - Collate new business documentation through to payment stage with vendor/dealer/broker partners - Liaise with vendors, dealers and brokers to obtain correct and valid documentation, resolving any issues directly - Contact end users where required to confirm equipment delivery and acceptance - Ensure variable rate deals are correctly loaded with cashflows prior to payout - Check deals against credit acceptance terms and agreed partner agreements, liaising with sales and risk as needed - Ensure deals are accurately loaded onto internal systems and enriched where applicable - Liaise with the finance department on deal pricing and booking of funds ahead of payout - Authorise supplier invoices for payout within agreed limits - Reconcile agreements ready for payout before passing to finance - Produce Welcome Letters and collate documentation for dispatch - Manage ancillary documentation such as Notices of Assignment - Support wider business and process improvement projects as required Requirements: - Highly numerate with strong, practical problem-solving skills - Excellent customer care and interpersonal skills - Strong written and verbal communication - High level of accuracy and attention to detail - Good time management, organisation and administrative skills - Confident IT skills, particularly Word and Excel (Access desirable) - Willingness to be flexible and adaptable in approach - Quick to learn, conscientious, and open to new ideas These are a great opportunities for individuals who are looking to build a career within the asset finance industry. The roles offer genuine variety, responsibility and the chance to work closely with colleagues across sales, risk and finance. TPBN1_UKTJ

About Sureserve Energy Services Meters: Sureserve Energy Services Meters (formerly Providor), a proud subsidiary of Sureserve Group Limited, is a leading provider of domestic smart meter installations across the UK, working with three of the "Big Six" energy suppliers. We are dedicated to advancing energy efficiency and sustainability through innovative metering solutions. Our mission is to empower consumers and businesses with accurate, real-time data, enabling informed energy decisions. As we continue to expand through securing new contracts and maintaining strong relationships with our valued clients, we are looking to grow our team with skilled Dual Fuel Smart Meter Engineers on a permanent basis. At Sureserve Energy Services Meters, excellence is one of our core values, and it drives us to consistently deliver exceptional service, fostering long-term success with our customers. If you're looking for a stable and rewarding career with excellent opportunities for growth, we'd love to hear from you! Purpose of the role: To exchange gas and electricity meters in customers' homes. Provide a first class after-care service which includes a full demonstration to the customer on using their new meter. Repairing and maintaining meters after initial install. Banding A - Dual Fuel Engineer - £ 39,923 per annum Banding B - 3 Phase / Medium Pressure - £ 41,571 per annum OTE for DF only engineer £48-53K - uncapped Performance bonus Weekly meter fit bonus scheme £60 per month lunch expenses What We Offer: We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include: Competitive salary Contributory Pension scheme Life assurance 29 days annual leave inclusive of bank holidays Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer's leave, neonatal leave, IVF, and assisted conception leave Sureserve Benefits Hub, accessing over 1000's retail discounts Virtual GP service, 24/7, 365 days, available for employees and your immediate family Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family Bike2Work scheme Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Qualifications and Key skills required: MET1 CCN1/CMA1/CMA3 Single phase electric MOCOPA (1a and 1c) REGT1 and polyphase electric (desirable not essential) Full UK Driving licence Minimum of 6 months experience in fitting dual fuel smart meters 3 phase or single-off multi is advantageous Reasonable Adjustments As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact . Pre-employment Checks Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks. Location - Sutton *Terms and conditions apply Full job description available upon request - TPBN1_UKTJ

Complaints Handler / Officer - Repairs and Maintenance in Social Housing Based in Kingston upon Thames Full time, on-going temp contract £15.00 - £15.86 per hour (40 hour week) We are currently recruiting for a leading repairs and maintenance contractor who is looking for a Complaints Officer to join their team in Kingston upon Thames on an on-going temporary contract. In this role, you will be responsible for handling Stage 1 and Stage 2 complaints within the Repairs and Maintenance service. Duties and Responsibilities Respond to customer care issues and expressions of dissatisfaction. Create action plans to ensure complaints are resolved effectively. Proactively respond to concerns at the earliest stage to prevent escalation where possible. Investigate and register all complaints, reporting in accordance with company and client procedures. Ensure all MP and Councillor enquiries and complaints are investigated and resolved efficiently within agreed targets, keeping residents and clients informed of outcomes. Maintain the company's complaints log and analyse data to identify trends, lessons learned, and opportunities to improve services. Arrange appointments for any follow-up works required and ensure these are completed to the resident's satisfaction. Arrange compensation or goodwill gestures where appropriate, subject to approval by the Customer Service Manager / Divisional Manager. Respond to expressions of dissatisfaction received via the text message service within agreed timescales and ensure issues are addressed. Ensure resident telephone surveys are conducted and recorded, taking appropriate action based on feedback. Produce a monthly report outlining survey findings and actions taken to address any issues identified. Key Experience Previous experience working in a customer service environment is essential. Experience working with Local Authorities or Registered Housing Providers is desirable. Proven ability to work in a busy environment and meet challenging deadlines. Knowledge of Reactive Maintenance Services is desirable. You will be working for a modern, forward-thinking organisation that believes the strengths, skills, and personalities of its people are key to the group's success. Please apply online now. TPBN1_UKTJ

About The Role Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below. Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. M Group Transport (Rail & Aviation) - when it comes to aviation, we deliver a variety of maintenance capital delivery projects across locations nationwide. This role is based in the South, with most notable locations being Heathrow & Gatwick Airports. With over 40 years experience, were a trusted partner with the expertise to get the work done. Key Responsibilities/what theyll be doing Cost Management: Can you prepare accurate cost estimates and budgets? Youll ensure effective financial control from pre-construction to final account. Contract Administration: Are you experienced in managing contracts and negotiating terms? Youll lead this process with confidence and clarity. Risk & Procurement: Do you excel at identifying risks and managing procurement processes? Youll ensure projects stay on track, within budget, and on time. Team Collaboration & Leadership: Are you enthusiastic about mentoring others? Youll share your expertise and support junior staff to ensure project success. What you'll bring If you want to make a real impact on vital infrastructure projects, wed be excited to have you on our team. Qualifications: Do you have a degree in Quantity Surveying, Civil Engineering, or a related field? MRICS or CICES accreditation is preferred. Experience: Have you worked in civil engineering, rail, aviation, defence, or other safety-critical sectors? Were looking for significant experience. Strong working knowledge of NEC3/4 suite of contracts. In particular Term Service Contracts Skills: Are you proficient with cost management software (Oracle) and Microsoft Office? Do you have strong analytical, communication, and negotiation skills? Competitive Salary & Benefits: Are you ready for a role that values your expertise? We offer a comprehensive salary and benefits package. Career Growth: Do you want to work on exciting, high-profile projects? Youll have the chance to grow and advance your career. Inclusive Environment: Do you value diversity and support? We promote collaboration and respect in everything we do. Core Values: Do you want to work for a company that upholds Health & Safety, Service Delivery, Investing in People, and Integrity? These values guide us every day. Whats in it for you? We offer a range of benefits designed to support your life in and outside of work, some of which include; Competitive salary packages Private healthcare, including online GP Service, 24 hours a day, 365 days a year Matched or contributorypension scheme Life insurance My Rewards portal, access to 1000s retail discounts Cycle to work scheme Employee Assistance Programme Access to Mental Health First Aiders Enhanced maternity or paternity leave Reward and recognition scheme In addition, this role offers Company car and fuel card with a range of electric and hybrid vehicles to choose from Salary sacrifice car scheme Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more! Discretionary bonus scheme 25 days annual leave plus bank holidays Recommend a friend get rewarded for introducing people to us! Holiday purchase scheme About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, we may close job adverts before the stated closing date. Wed encourage you to apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of our hiring process. xrnqpay Some of our roles require drug and alcohol testing as part of our induction. #MGroupT IND1

We are Company of Cooks, and we believe brilliant food and drink starts with brilliant people. For over 25 years, we've been part of some of the UK's most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the cafés, restaurants, bars and events that bring these incredible places to life. Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding. Our values - Craft, Creativity and Community - guide everything we do. They shape how we work together, how we support our partners, and how we make each guest feel welcome. If you care about food, people and doing things properly, you'll feel right at home here. Wherever we are, we do more than serve. We bring places to life through food, service and creativity and we're looking for a Deputy General Manager to join out team. Location: London, Salary: £39400 per annum Working Pattern: 5 over 7 days, 40 hours per week Key responsibilities: Team Leadership Supervise, motivate, and coach front-of-house teams to ensure productivity, high morale, and exceptional service delivery. Service Standards Maintain high standards of food presentation, speed of service, cleanliness, and customer care in line with Compass and HRP expectations. Training and Development Support the onboarding, induction, and continuous training of new and existing team members, promoting a culture of learning and service excellence. Health & Safety Ensure full compliance with food hygiene, allergen, health & safety, and risk assessment protocols on-site. Guest Experience Be present on the floor, resolving issues, gathering guest feedback, and fostering an atmosphere of warmth and hospitality. Collaboration Liaise with kitchen, logistics, and HRP partners to maintain efficient, seamless operations across the site. What's in it for you? Working with Company of Cooks has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion Family friendly support A holiday purchase scheme Regular social events and communication with our leaders Volunteering days Recognition schemes and people award Long service awards Access to some great high street discount vouchers Job Reference: com/2808/47609001/52830351/SU #Gather and Gather Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. xrnqpay We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Great food in the workplace isn't simply about fuel.It's about increasing productivity and improving performance; it's about happy, motivated people and inspiring environments. Our customers are at the heart of everything we do - we live to bring food and people together. We are brave, bold and curious adventurers in food and drink. Never shy of being different, always challenging the conventional. Our passionate team of chefs, baristas, servers, nutritionists and much more, love nothing more than creating memorable moments that enrich the everyday.Come and join our award-winning teams - we are currently recruiting for HSE and compliance Manager to join our team. Location: Sunbury-on-Thames TW16 7BP Salary: £30,000 - £42,000 per annuum Shift Pattern: 40 hours per week - Monday to Friday Your key responsibilities will include: • Answering telephones in a polite and professional manner, • Attending meetings and note taking, • Keeping the office tidy and presentable always, • Ordering stationery and supplies when needed, • Supporting staff by undertaking ad-hoc projects when needed, • Producing reports and presentations, • Answering email queries, usually through a central inbox Our ideal Administrator will: • Be passionate exceptional customer service, • Have excellent communication and organisational skills, • Demonstrate brilliant time keeping and reliability, • Have attention for detail, • Be a committed and honest individual who always works to very high standards, • Be an ambitious and motivated individual who is always looking to upskill What's in it for you? Working with Gather & Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. • Personal Development and Training opportunities, • Life assurance scheme, • Pension scheme, • Holiday allowance, • Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion, • Eye care, • A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance, • Family friendly support, • Regular social events and communication with our leaders, • A holiday purchase scheme, • Volunteering days, • Professional subscriptions, • Recognition schemes and people awards, • Long service awards, • Access to some great high street discount vouchers Job Reference: com/0109/44725001/52830562/SU #Gather and Gather Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! JBRP1_UKTJ

Bluebird Care Richmond & Twickenham is seeking a full-time Customer Care Manager to lead our care team and ensure excellent, person-centred support for customers living in their own homes across the area. You will conduct pre-assessments, develop tailored care plans, and carry out risk assessments,

Lookers Motor Group Limited in Walton-on-Thames is seeking an experienced Service Advisor to join the Volkswagen team.You will work across retail and workshop areas, ensuring efficient handling of customers and orders, and supporting the parts department for smooth day-to-day operations.The role off

Registered Veterinary Nurse - Small Animal role at IVC Evidensia. Twickenham Veterinary Surgery is a small animal practice in Twickenham offering a friendly, innovative environment with good transport links and access to modern facilities. The team values customer care and staff well-being and partn

Nuffield Health is recruiting a Contact Centre Coordinator to join our friendly team in the UK. Monday to Friday 8am-8pm and Saturdays 9am-1pm, and benefits such as gym membership, health assessments, discounts, and a pension.

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team.

Barchester Healthcare is recruiting a Customer Relationship Manager for our care home team in the UK. Ideal candidates will have proven sales experience in or outside healthcare, CRM proficiency, and a proactive, target-driven mindset with strong Microsoft Office skills.

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team.

Barchester Healthcare Homes Limited is seeking a Customer Relationship Manager to join our care home team in Walton-on-Thames. You will drive occupancy by handling enquiries, developing the home’s digital profile, and networking with the local community. You will work alongside an exceptional mana

Barchester Healthcare is recruiting a Customer Relationship Manager to join our care home team.

Omar Group in the South West region is seeking an After Sales Engineer to visit customers' homes and address a range of after-sales requirements under the guidance of the Customer Care Manager.

The role is full-time, 42 hours per week, with a base salary of £32,000 plus bonus and a rota-based Saturday shift.

We are recruiting a full-time Customer Care Manager to join the Bluebird Richmond & Twickenham team who will help deliver the gold standard of care to our customers across our area. As our Customer Care Manager, you'll be ensuring an exceptional experience for our customers and their family members