Customer service assistant jobs in CleckheatonCreate job alerts

About Us DXB Perfume is a leading fragrance business with a presence in shopping centres across the UK. We are passionate about delivering high-quality Arabian perfumes and exceptional customer service. We are now seeking a highly organised, proactive, and driven Operations Assistant to support our growing operations. Job Description As an Operations Assistant, you will work closely with the Operations Manager to ensure the smooth running of daily business functions. This is a dynamic role that requires excellent multitasking skills, attention to detail, and a collaborative mindset. Key Responsibilities Administrative Support • Manage the Operations Manager's calendar, meetings, and travel arrangements., • Handle day-to-day correspondence and draft reports, emails, and presentations., • Take meeting notes and follow up on action points., • Conduct regular stock checks across all locations and maintain accurate records., • Coordinate with suppliers to ensure timely restocking., • Assist in sales tracking, commission reports, and performance updates., • Assist with hiring, training, staff scheduling, and general team coordination., • Monitor staff performance checklists and respond to staff communications promptly (calls, emails, WhatsApp)., • Ensure all locations are aligned with company standards and procedures. Data & Project Management • Assist in compiling reports for sales, expenses, and other KPIs., • Track project progress and keep documentation up to date., • Support decision-making with research and data analysis. Customer & Marketing Support • Assist customer service teams with queries and complaints., • Help execute marketing campaigns and promotions., • Ensure consistent brand messaging across locations. EPOS Management • Oversee the daily operation, performance, and maintenance of the EPOS system across all stores., • Maintain accurate product data, pricing, promotions, and system integrations with inventory, ERP, and e-commerce platforms., • Provide technical support, troubleshoot issues, and coordinate with vendors for fixes and updates., • Develop and optimise EPOS processes to improve store efficiency and customer experience., • Train retail staff and maintain documentation on system usage and procedures., • Monitor EPOS reporting (sales, refunds, voids, stock movements) and flag discrepancies., • Ensure compliance with security and data protection standards., • Lead EPOS installation and testing for new store openings or relocations., • Support system integrations and cross-functional projects requiring EPOS input., • Continuously identify improvements and recommend upgrades to enhance operations. Compliance & Safety • Perform annual compliance checks on all certifications across sites., • Support with health & safety audits and ensure regulations are met. Requirements • Excellent organisational and multitasking skills., • Strong written and verbal communication., • Proficiency in MS Office; knowledge of inventory software is a plus., • Ability to work under pressure and meet deadlines., • Knowledge of or interest in the perfume industry is desirable., • Attention to detail, a proactive attitude, and a collaborative approach., • Weekday and weekend availability is required., • Candidates should be able to travel to different locations within the UK without any restriction. Why Join Us? • Work in a fast-growing, passionate team., • Gain exposure to multiple departments., • Be part of a company that values innovation, initiative, and growth. To apply, please submit your CV and a brief cover letter outlining your suitability for the role.

We're recruiting an experienced Assistant Cafe Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for CH&CO on a full time basis, contracted to 40 hours per week. As an Assistant Ca

Full-Time • Office Based • Bradford, UK Hours: 9:00 – 17:30, Monday to Friday Some travel to London or Glasgow offices may be required Now boarding: Your career in travel is ready for take-off. Corporate Travel Management (CTM) is experiencing an exciting period of growth as global travel continues to expand. If you're ready to develop your HR career within a leading global travel organisation, we’d love to hear from you. At CTM, our people sit at the heart of everything we do. Our diverse, passionate team is the reason we are an award-winning Travel Management Company, and we’re committed to welcoming like-minded individuals who share our enthusiasm. About CTM CTM is an award-winning provider of travel services across corporate, events and sports markets. Founded and headquartered in Australia, CTM now operates across Europe, Asia, North America, Australia and New Zealand. About the Role Reporting to the HR Business Partner (HRBP) based in Bradford, you will join our UK & Europe HR team, supporting around 550 colleagues across the region. As an HR Assistant, you’ll provide comprehensive support across the full employee lifecycle, from onboarding and HR administration to payroll changes, helpdesk support, and employee relations administration. You will also support facilities, health & safety, and office-related activities for the Bradford office. This role is ideal for someone who enjoys variety, takes pride in accuracy, and thrives in a people-focused environment. Key Responsibilities Onboarding & Offboarding · Coordinate end-to-end onboarding, including issuing documentation, scheduling inductions, and completing pre-employment checks. · Complete and record right-to-work checks in line with legal requirements. · Maintain accurate HR system data for all starters and leavers. · Support offboarding processes including resignation handling, preparing exit materials, and system updates. HR Administration · Maintain and update employee records in HR systems (ADP). · Draft HR documents such as contract changes, confirmation letters, and employment references. · Track probation periods and notify managers of required actions. · Support benefits administration and HR projects as required. Employee / Manager Support · Act as a first point of contact for employee and manager HR queries. · Log, track, and process requests such as flexible working, welfare meetings and contractual changes. · Prepare outcome letters and update employee files. HR Helpdesk · Manage and respond to queries via the Fresh Service ticketing system. · Provide timely, accurate advice or escalate to HRBP where appropriate. · Meet service-level targets for ticket resolution. Payroll · Process monthly payroll changes including sickness, starters, leavers, absences, and contract amendments. · Ensure accuracy of payroll data and liaise with payroll teams to resolve queries. · Assist employees with payroll-related questions. HR Helpdesk & Customer Service · Serve as the first point of contact for employee queries via Fresh Service. · Provide timely and accurate responses or escalate where appropriate. · Monitor and meet service-level targets for ticket resolution. Employee Relations Support · Support HRBP’s employee relations matters. · Attend meetings as a note-taker and prepare accurate investigation notes and summaries. · Handle sensitive information confidentially and in line with best practice Compliance & Health & Safety · Ensure HR processes comply with policies and legal standards. · Assist with HR reporting and audit preparation. · Support health & safety activities across Bradford, London, and Glasgow offices. · Manage visitor passes in line with policy. · Support facilities management tasks for the Bradford office (supplier coordination, office supplies, car park access, liaising with the landlord, and managing fixtures and fittings). About You – Skills & Experience We’re looking for someone who has: · Experience in HR administration or a similar support role · Strong organisational skills and attention to detail · Excellent communication and customer service skills · Ability to work discreetly with confidential information · Confidence in multitasking and managing deadlines · Experience using HR systems (ADP experience desirable) · Payroll administration experience (advantageous but not essential) · CIPD (scope for training in role) Join our crew and help CTM take flight. Apply now and pack your skills for a business travel journey that promises growth, discovery and plenty of first-class moments. What to expect from the recruitment process • Every hire starts with a chat with our Talent Acquisition team, if your profile is selected you will be contacted by phone or email (please check your spam folder);, • Then, if you are progressing, the hiring manager will invite you to an interview, usually on Teams;, • If you are successful we will invite you to our office for a final stage interview. Wherever possible we will provide you with feedback, however we are a small team and often we won't be able to do so until after we fill the vacancy. CTM is a responsible employer and is dedicated to conduct thorough right to work checks in the interests of both parties, candidates and the company. Candidates selected and invited to an interview will be invited to a mandatory 15 min call with the TA lead to produce their RTW documents. This call is a mandatory step for all candidates regardless of their RTW status. This call is confidential and conducted by HR professionals only. CTM is a Disability Confident Employer. Do not hesitate to connect with our Recruitment team if you need to discuss arrangements Reward & Recognition Our learning platform CTM Learning, our annual conference the All Stars, our High-Performance programme and a global leadership programme. Employee Wellbeing and Flexibility Our wellbeing platform Vitality, our Employee Assistance Programme (EAP), our new private healthcare Medicash + our mental health first aiders. Most of our roles offer a hybrid working pattern, with 3 days per week in the office. Where permitted and depending on the role, we can offer flexible start and finish times to suit your other commitments and support a healthy work-life balance. We are committed to finding a setup that works for you and the business. Sustainability Focus Principles of Governance, People, Planet, and Prosperity, CTM’s Sustainability Strategy identifies material issues and outlines initiatives to achieve this. CTM is the Data Controller with respect to the personal information you provide during your application. We will use this information solely to process your application, and our legal basis is that you are considering taking up an employment contract with us. We may share this information with our parent company in Australia, but otherwise we will not disclose it to any other organisation. If you take up employment with us, we will keep the information for the duration of your employment, otherwise we will destroy it 2 months after the post is filled. All the information that we ask for in application forms has to be completed for your application to go ahead. There is no profiling or automated decision making applied to the personal information you supply. You have all the legal rights with your personal data as laid out in the General Data Processing Regulation (GDPR) and the Data Protection Act 2018, including the right to complain to the Information Commissioner’s Office. Our Data Protection Officer may be contacted at

A leading catering company in the United Kingdom is looking for a Customer Service Assistant / General Catering Assistant.

We're looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for a major High Street brand on a part time basis, contracted to 30 hours per week. As a Retail Assistant, you will contribute to a passionate and friendly team working in a fast-paced

We're looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for a major High Street brand on a part time basis, contracted to 30 hours per week.You'll join a team that takes a real pride in what they do, takes pride in their food and most of all

We are looking for a Finance Assistant.This is an excellent opportunity to join an exciting and innovative company.As a Finance Assistant we are looking for somebody that is very flexible, has excellent customer service skills and understands the importance of credit control within an organisation.I

This part-time role, contracted for 30 hours per week, requires a candidate who enjoys serving customers with enthusiasm and efficiency. A leading retail company in Bradford seeks a Retail Assistant to deliver exceptional customer service for a major High Street brand.

We're looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for a major High Street brand on a part-time basis, contracted to 30 hours per week.

A major High Street brand is seeking a part-time Retail Assistant in Bradford.

A leading catering services company in the UK is seeking a part-time Retail Assistant to provide exceptional customer service for a major High Street brand. In this fast-paced role, you will help create a positive shopping experience, manage cash, and ensure compliance with safety regulations.

About the role \n If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.

Customer service and sales assistant Are you tired of Hospitality and Bar Work? Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant? Are you fed

Join our Lancaster Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and servi

A leading retail company in the UK is seeking a Retail Assistant to provide exceptional customer service and maintain store operations. You will welcome customers, assist with deliveries, and engage in team activities.

The role offers a salary range between £23K and £30K plus benefits, with a strong emphasis on customer service and adherence to banking protocols. A financial institution in Knightsbridge London is seeking a Retail Banking Assistant. The role involves customer-facing duties, processing various ban

Obtain an enhanced DBS check through Barracudas or have an existing enhanced DBS on the Update Service. Barracudas is committed to equal opportunities in employment and this post does require an Enhanced Disclosure and Barring Service Check.

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. No Customer Service Representative Agent experience needed. Customer Service Representative Agent Work From Home - Part Time R

Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more.

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. You could be helping someone with a simple router question or something that needs a bit more work and ownersh

We are excited to be working exclusively with our client who is looking for a proactive Business Support Administrator to join their friendly, fast-growing team on a full time, permanent basis.This is an exciting opportunity for an organised, detail-oriented professional to make a real impact by sup

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. You’ll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be

Gambit Search has partnered with a well-respected boutique insolvency, restructuring, and turnaround firm to appoint an.Administrator to Senior Administrator level.CVLs, MVLs, CLs, and Administrations.Draft reports, correspondence, and statutory documentation.Liaise with creditors, directors, and ot

In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new smartphone. This means that your role will be to make sure our customers receive an exceptional and personal service every single time. We are more than

Are you an experienced customer service professional ready to take the next step in your career? We’re working with a. Process-driven with a passion for improving efficiency and customer experience.

If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their account, listen to their needs and work to

Gambit Search has partnered with a well-respected boutique insolvency, restructuring, and turnaround firm to appoint an.Administrator to Senior Administrator level.CVLs, MVLs, CLs, and Administrations.Draft reports, correspondence, and statutory documentation.Liaise with creditors, directors, and ot

Why not use your skills to make a difference and join our Payment Support Team in Darlington? We need people like you to support and guide our customers during difficult times. Every interaction will deliver a brilliant, personal service.

Customer Service Representative – Fully Remote (UK). As we grow, we’re looking for a friendly, proactive, and motivated Customer Service Representative to join our remote team. You don’t need previous customer service experience — we’ll train you.

Leonard Curtis is a market leading professional services provider operating across the UK and Channel Islands.

Experience in customer service and CRM tools is a plus, but not a must. Concentrix is on a remarkable growth journey, expanding rapidly across the Nordic market! 🎉 We're on the lookout for Danish & English-speaking Customer Support Specialists to join our SAS team. Advise clients and partners on

Customer Service Associates — Immediate Start (1st December). Dutch and German-speaking Customer Service Associates. Providing clear, calm and supportive customer guidance.

We are supporting a growing homeware retailer in Leeds who are looking to appoint immediately available Customer Service Executives to join their team. This role would suit someone with experience in a fast-paced customer service environment, looking to move away from face-to-face retail or hospital

Gambit Search has partnered with a well-respected boutique insolvency, restructuring, and turnaround firm to appoint an.Administrator to Senior Administrator level.CVLs, MVLs, CLs, and Administrations.Draft reports, correspondence, and statutory documentation.Liaise with creditors, directors, and ot

Requesting and managing DBS (Disclosure and Barring Service) checks for relevant new starters. Healthcare Cash Plan, allowing you to claim cash back on a range of healthcare products and services including dental, optical, chiropody, and specialist consultations, tests, and scans and Virtual GP acce

We’re Hiring: Maintenance Administrator – Essex.Our client, a growing maintenance.Essex, is expanding and looking for a.This is an excellent opportunity for someone with a can-do attitude, confidence on the phone, and previous.Managing a busy shared mailbox and responding to queries.Raising repa

The role requires an individual with excellent customer service, inquisitive and analytic skills who will work in a productive and efficient manner to resolve any issues. Our products assist customers with energising urban and highways infrastructure from the ground up. Communicating with customers

Previous experience in logistics administration and customer service (healthcare/medical devices preferred). Process customer orders and update inventory systems. Handle customer orders and coordinate picking, packing & shipping.

Confident communicator with strong customer service skills. We’re searching for a detail-driven Lettings Administrator to provide high-quality support to franchisees, ensure compliance, and deliver a first-class service to tenants and landlords.

Company: Elizabeth School of London.Job Title: Student Support Administrator.Location: ON-SITE, Leeds, Regents House, United Kingdom.Salary: £25,000-£26,000 per annum (Depending on experience).Employment Type: Full-Time, Monday – Friday, (9am to 5pm) (occasional weekend & evening work may be req

Ensure service issues are investigated, escalated appropriately, and communicated clearly with both customers and account managers. We are looking for an experienced, proactive, organised and hands-on Customer Service Manager with proven team leadership skills to join our client a fast-paced, growin

Customer Service Representative. This role is ideal for someone who enjoys helping others, communicates clearly, and is looking to build a long-term career in customer service. Follow company procedures and contribute to service improvements.

Allocate works appropriately across Customer Service Operatives, site teams, and contractors to resolve issues in new customer homes. Professional, reliable, and committed to delivering exceptional customer service. Oversee contractor performance and report any inadequate outcomes to the Customer Se

We are seeking a highly skilled and experienced Head of Demand Planning & Customer Service to lead and optimise our demand planning and customer service operations. Oversee customer service operations to ensure timely and effective resolution of inquiries and complaints. Prepare and present regular

Collating documents, evidence and customer information for case reviews. Experience in administration, case support, complaints handling or financial services operations. Konexo Financial Services | Multiple Projects | Mostly Remote.

As a Customer Service Representative, you will be the voice of Luca Faloni, supporting our global customers with professionalism, warmth, and efficiency. Customer Service Representative. Previous experience in customer service or a client-facing role.

The Financial Planning Administrator will be a key member of the team and will be involved in all aspects of client service administration and Financial Planning support to a growing team of Financial Planners and Paraplanners. Financial Services Administration experience – ideally IFA Administrat

Experience within a financial services environment. If you’re looking to develop a long-term career within financial services in a supportive, professional environment, we’d love to hear from you. Financial Services | Southampton | Hybrid.