Aerospace Operations Account Manager
4 days ago
Ashford
Aerospace Operations Account Manager Location: Heathrow area Salary: £40,000 – £45,000 + benefits + Bonuses Working Pattern: Monday to Friday with flexible start and finish times Sector: Aerospace & Time-Critical Logistics The Opportunity We’re exclusively partnering with a well-established global logistics provider to recruit an Aerospace Operations Account Manager to support the continued growth of their Aerospace and Time-Critical division. This is a hands-on operational role, managing high-value, mission-critical Aerospace shipments where precision, speed, and compliance are non-negotiable. The business offers a Monday–Friday working week with flexible start and finish times, making this a rare opportunity to balance a demanding Aerospace role with genuine flexibility. You’ll take ownership of key Aerospace accounts, acting as the operational link between customers, airlines, suppliers, and internal teams. Key Responsibilities • End-to-end operational management of Aerospace, AOG, and time-critical shipments, • Ensure strict compliance with SOPs, customer requirements, customs regulations, and IATA standards, • Act as the main operational point of contact for customers, overseas agents, airlines, and suppliers, • Coordinate air and road movements, ensuring optimal routing and service continuity, • Proactively monitor live shipments, managing exceptions and resolving issues in real time, • Maintain accurate job files, system updates, and operational documentation, • Effectively prioritise workload to meet service levels and critical deadlines, • Support out-of-hours requirements as part of a collaborative Aerospace team, • Proven experience within Aerospace logistics, AOG, or time-critical supply chains, • Strong operational background within air freight (road essential; multimodal preferred), • IATA Dangerous Goods trained, • Solid understanding of Aerospace customs procedures and compliance, • Calm, decisive, and solutions-led under pressure, • Confident communicator with strong customer-facing experience, • £40,000 – £45,000 salary depending on experience, • Monday–Friday working week with flexible start and finish times, • Join a specialist, growing Aerospace & Time-Critical operation, • High-exposure role handling complex, high-value shipments, • Long-term career development within a respected global logistics provide