Trabajos Customer Service en London

Luxury Spa Receptionist Central London (Zone 1) Full-time, Permanent Salary: £31,000 - £34,000 per year (including performance bonuses) Working Pattern • 12-hour shifts, • Additional shifts available for those seeking extra hours, • Approximately 15 days off each month Additional Benefits • Performance-based bonus scheme, • 5.5 weeks paid annual leave, • Ongoing professional training and development, • Employee wellness benefits, • Employee discounts About the Role An established luxury wellness business in Central London is seeking a Luxury Spa Receptionist to join its front-of-house team. This role is ideal for someone who enjoys working with people, takes pride in delivering exceptional customer service, and thrives in a premium environment. The successful candidate will play an important role in ensuring every guest receives a warm, professional and seamless experience from arrival through to departure. About Company Central London Wellness is a premium wellness and hospitality business operating within Central London. We are committed to delivering exceptional guest experiences through outstanding customer service, attention to detail, and a professional working environment. Key Responsibilities • Managing incoming telephone calls, emails and booking enquiries, • Coordinating appointments and maintaining accurate scheduling records, • Welcoming guests and ensuring a professional check-in experience, • Processing payments and daily transactions, • Maintaining accurate operational and administrative records, • Assisting with daily opening and closing procedures, • Supporting management with general administration, • Promoting services and recommending suitable treatments and experiences, • Maintaining a clean, organised and professional reception environment, • Assisting with other front-of-house duties as required Requirements • Previous experience in reception, hospitality, customer service, concierge or a similar client-facing role, • Fluent English with excellent communication skills, • Strong organisational and multitasking abilities, • Confident using Microsoft Excel, Gmail and online booking systems, • Professional presentation and positive attitude, • Reliable, trustworthy and proactive approach to work Start Date Immediate start available, although notice periods will be accommodated.

🌟 I am looking for 3 motivated people to join my team in the UK! 🌟 Looking for a flexible part-time or full-time opportunity? ✅ Customer Service role ✅ Flexible working hours ✅ Work from home ✅ Full training and ongoing support ✅ Competitive income with the opportunity to build additional residual income ✅ Friendly and supportive team No previous experience is required – we provide training from the beginning. 😊 If you would like to learn more, please send me a private message. 📩

Sales & Reservations Manager – Grandio Groupe 📍 Kensington High Street 🗓️ Starting July Want to be part of an opening team where your energy actually shapes the culture? Grandio Groupe is launching a brand-new venue on Kensington High Street this June, and we’re looking for a Sales and Reservations manager to join us from day one. This is your chance to step into a role where you’re not just managing sales & reservations – you’re helping build something people will talk about. 🚀 The Role As S&R manager, you’ll be right in the action – leading the desk, supporting the management team, and helping create a buzzing, high-energy atmosphere every single day. You’ll: • Lead reservations with confidence, pace, and personality, • Deliver standout guest experiences from open to close, • Support training and development of the team, • Keep standards high across service, cleanliness, and operations, • Jump in wherever needed – bar, floor, or behind the scenes, • Work closely with the Deputy GM and GM to keep everything running smoothly, • Adopt a proactive sales approach to bring guests to the venue 🌟 What We’re Looking For • Experience in a supervisory or management role in hospitality, • A hands-on, lead-from-the-front attitude, • Someone who brings great energy and sets the tone on shift, • Strong communication and team-building skills, • A cool head under pressure and a sharp eye for detail, • A genuine passion for people, service, and great vibes 🍸 What You’ll Get • The chance to be part of an exciting new opening, • Real progression opportunities within a growing group, • A fun, supportive, and ambitious team environment, • Competitive salary + bonus potential, • The opportunity to grow your career with a brand on the rise 🎯 Why Grandio Groupe? We’re all about creating spaces people love – powered by great teams who love what they do. This is your opportunity to get in early, grow fast, and be part of something special. Apply now and help us make opening day unforgettable.

Thank you for your interest in joining the Locker Room Team. We are an all-women's queer events brand based in London, creating inclusive, high-energy experiences for our community through our monthly events. We're currently looking for an Event Assistant to support a fast-paced day party event. The role includes helping with event setup, ticket scanning, merchandise sales, assisting DJs and performers, and ensuring the event runs smoothly while delivering an exceptional guest experience. As we host events every month, we're looking for someone interested in becoming part of the team on an ongoing basis. Event Details • Date: Sunday 28 June, • Time: 4:00pm – 9:00pm, • Pay: £13.00 per hour We will be holding interviews on Sunday between 12:00pm and 4:00pm in Imperial Wharf, South London. Each interview will last approximately 20 minutes. If successful, your first shift will be on Sunday 28 June at our event in the Islington area. Please only apply if you are available to work on this date? We look forward to hearing from you. Locker Room Team

The Community & Digital Customer Service Manager will play a key role in supporting the day-to-day operation of our digital customer experience. You will manage customer interactions across our app, website, email and social channels, ensuring customers receive timely, helpful and brand-aligned support. You will also act as the link between our customers, marketing team, operations teams and technology partners, helping identify opportunities to improve the digital experience while fostering a positive and engaged community. This is a hands-on role suited to someone who enjoys problem-solving, building relationships and delivering excellent service in a fast-paced, growing business. Location: London (2-3 days per week) Travel: Travel to our Switzerland HQ in Lausanne every 2 weeks. ● 2-4 years' experience in customer service, community management, digital operations or a related role ● Experience supporting customers across digital channels including email, social media and web platforms ● Strong written and verbal communication skills in English and French. ● Excellent organisational skills with strong attention to detail. ● Comfortable managing multiple priorities in a fast-paced environment. ● Experience using customer service platforms, CRM systems or ticketing tools ● Good understanding of social media platforms and online communities ● Confidence working with digital products, websites and mobile apps ● Proactive problem-solving mindset with a customer-first approach ● Strong stakeholder management and relationship-building skills Desirable ● Experience within FMCG, hospitality, wellness, fitness or consumer lifestyle brands ● Familiarity with website CMS platforms and mobile app environments ● Experience working with agencies or external technology partners ● Knowledge of CRM and customer engagement tools. ● Interest in running, fitness, wellness or healthy living. Personal Attributes ● Positive, approachable and customer-focused. ● Strong ownership mentality and willingness to take initiative. ● Calm and solutions-oriented under pressure. ● Highly organised and detail-oriented. ● Collaborative team player. ● Adaptable and eager to learn. ● Passionate about delivering exceptional customer experiences

Fluent English speaker, to have experience with costumer service over the phone.

We are seeking proactive and client-focused individuals to join our team as Advertising Account Managers. In this role, you will be responsible for building and maintaining strong relationships with clients, understanding their advertising needs, and developing tailored strategies to meet their objectives. You will manage advertising campaigns, ensuring timely execution and successful delivery, while monitoring performance and providing regular reports. HA COURIERS LTD is a fast-growing courier and delivery service dedicated to providing flexible work, reliable pay, and significant growth opportunities. We foster a supportive team culture where your contributions are valued. We are looking for candidates who can align advertising initiatives with our operational capabilities and client base, helping us to expand our reach and service offerings. Key responsibilities include: • Developing and managing client relationships within the advertising sector., • Identifying client needs and proposing effective advertising solutions., • Overseeing the execution of advertising campaigns from conception to completion., • Analyzing campaign performance and optimizing strategies for better results., • Collaborating with internal teams to ensure seamless service delivery., • Contributing to the overall growth and success of the company through effective client management. The ideal candidate will possess excellent communication, negotiation, and organizational skills, with a proven track record in account management or a related field. Join HA COURIERS LTD and become a vital part of our dynamic team, driving advertising success in the courier and delivery services industry.

Location: United Kingdom (required) Employment Type: Part-Time / Full-Time (Flexible) About the Role Our client is seeking a trustworthy, organised, and professional Administrative, Customer Service & Mail Handling Assistant to support the day-to-day operations of a growing business. This role combines administrative support, customer communications, and physical mail management. The successful candidate will become a key point of contact for incoming correspondence and client enquiries, ensuring all information is handled efficiently, professionally, and confidentially. Key Responsibilities Mail Handling & Correspondence ● Receive business correspondence and deliveries at your UK residential address. ● Open, sort, scan, and organise incoming mail. ● Forward important documents and deliveries when required. ● Maintain accurate records of received correspondence. ● Notify management promptly of urgent or time-sensitive items. ● Handle confidential company information securely and responsibly. Email Management ● Monitor and manage incoming business emails. ● Respond to customer enquiries using company guidelines and procedures. ● Organise emails by priority and category. ● Escalate complex or sensitive enquiries when appropriate. ● Maintain accurate records of communications and actions taken. Client Telephone Support ● Answer incoming client calls in a professional and friendly manner. ● Provide information regarding company services, processes, and general enquiries. ● Take accurate messages and record follow-up actions. ● Escalate enquiries when necessary. ● Deliver excellent customer service at all times. Administrative Support ● Maintain organised digital records and files. ● Assist with scheduling, documentation, and general administrative tasks. ● Support business operations as required. Essential Requirements ● Permanent UK residency with a stable long-term residential address. ● Willingness to receive and manage business correspondence at your address. ● Excellent written and spoken English. ● Strong organisational and communication skills. ● Professional telephone manner. ● High level of integrity and discretion when handling confidential information. ● Reliable internet connection and access to a computer. ● Ability to work independently and manage multiple priorities. Desirable Experience ● Previous experience in administration, customer service, reception, virtual assistance, or office support. ● Experience handling business correspondence and client communications. ● Familiarity with CRM systems, email management platforms, or customer support tools. What We Offer ● Flexible remote working arrangements. ● Competitive compensation based on experience. ● Ongoing training and support. ● Long-term opportunity with a growing business. ● A varied role with responsibility and autonomy. Important Information As part of this position, the successful candidate will receive business correspondence and occasional deliveries at their residential address. Applicants must be comfortable handling confidential company documents and maintaining accurate records of all incoming mail. A stable long-term UK address is required due to the nature of the role. Apply Now If you are a reliable, organised, and professional individual looking for a flexible remote role with responsibility and variety, we would love to hear from you. This position is ideal for someone with strong administrative and customer service skills who is comfortable managing confidential information, communicating with clients, and handling business correspondence. Apply today to be considered for this opportunity and join our client's growing team, where your contribution will play an important role in supporting daily operations and delivering an excellent experience for their clients.

We are looking for an energetic and customer-focused person to join our team. You will be helping customers with photo printing, gifts, framing, passport photos and print services while delivering excellent customer service. Main Duties: • Greeting and serving customers, • Recommending products and services, • Processing customer orders, • Helping increase sales in store, • Answering customer enquiries, • Keeping the store presentable and organised Requirements: • Confident speaking with customers, • Positive and enthusiastic attitude, • Sales or retail experience preferred, • Advanced computer skills preferred, • Experience using Adobe Creative Suite (Photoshop, Illustrator and InDesign preferred), • Confident using printing software, email systems and general IT systems, • Reliable and willing to learn If you enjoy working with people and being part of a busy team, we would love to hear from you.

We are seeking a highly motivated client support specialist to join our airlines Analytics team in New york.in this role, you will be the frontline support for the global financial professionals utilizing Bloomberg products. You will help clients maximise their use of the Bloomberg Terminal, answering complex market and software inquiries in real time.

Greeter | Monday - Thursday, 11am - 2pm Location: The Salad Project - Southwark, 106 Southwark St, London SE1 0SU, United Kingdom We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a fifteen store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally as committed to finding and nurturing our staff and so we are on the hunt for front of house team members, hungry for exciting kitchen experience. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Greeter • 12 hours per week | Monday - Thursday, • Be a “Sp” champion who is the face of the brand on a day to day basis, • Assist customers with their orders and answer any questions, • Package Click & Collect and Delivery orders, • Making sure the napkins, glasses and cutlery is topped up and continuous, • maintaining of hygiene standards Expectations | Efficiency, Communication, Energy • Strong proficiency in communication, with both our customers and internal teams, • Friendly and approachable with fantastic customer service skills, • Ability to work as a team and build interpersonal relationships, • Ability to work in a fast paced environment, • Positive energy and dedication to the team, we all have to have each other's back, • Strong ability to maintain a clean and hygienic environment, • Ensure service levels are maintained to the standards we expect and corners aren't cut, • Up for a laugh, but know when it’s time to knuckle down, • Respectful and conscious when it comes to punctuality and scheduling Experience Requirements | 1 Year • Ideally, you will have some experience working in a customer facing role within the hospitality industry, • A big smile and warm tone of voice Compensation | £12.75 per hour • 28 days of paid time off, • £100 ‘Refer a Friend’ bonus - bring your mates on board and get rewarded for it!, • Free lunch or dinner from The Salad Project when you work over 6 hours, • Epic team socials - from store birthday bashes to name days and company-wide events, we love a good celebration!, • Exciting career growth opportunities - we’re expanding, and we love to promote from within! Your next big step could be just around the corner

A Subway Sandwich Artist is responsible for preparing sandwiches and serving customers in a friendly and professional manner while maintaining cleanliness and food safety standards in the store. Main Duties: • Greeting customers and taking orders, • Preparing sandwiches, salads, and drinks according to customer requests, • Baking bread and preparing ingredients, • Maintaining cleanliness of the shop, kitchen, and dining area, • Handling cash and card payments using the till, • Following food hygiene and health & safety rules, • Restocking food, packaging, and supplies, • Providing excellent customer service at all times, • Working as part of a team during busy hours Skills Required: • Good communication and customer service skills, • Ability to work in a fast-paced environment, • Teamwork and time management, • Basic maths and cash handling skills, • Attention to cleanliness and hygiene Experience: Previous experience in retail or food service is helpful but not always required, as training is usually provided. Typical Working Hours: • Part-time or full-time shifts, • Includes weekends, evenings, and holidays depending on store needs

About the Role Are you ready to kickstart your career in sales and make a real difference? We’re seeking enthusiastic and driven individuals to join our fundraising team as Entry-Level Sales Representatives. In this role, you’ll learn the foundations of sales while helping to support important causes through donor engagement and outreach. Key Responsibilities • Engage with potential donors, businesses, and sponsors to generate financial support., • Build and nurture relationships with supporters through phone calls, in-person meetings, and online communication., • Deliver persuasive fundraising messages with confidence and professionalism., • Work towards team and individual fundraising goals .• Learn to research market trends and identify new opportunities to grow support .• Collaborate with marketing and events teams to enhance outreach efforts. • Keep track of conversations, pledges, and donations using CRM systems. What We’re Looking For • A strong interest in sales, fundraising, or customer-facing roles (experience is a plus, but not required)., • Great communication skills and the confidence to speak with people from all backgrounds., • Motivated, goal-oriented, and eager to learn., • Ability to work both independently and as part of a supportive team., • Passion for making a positive impact through meaningful work .• Previous experience in retail, hospitality, or volunteering is a bonus. Why Join Us? • Commission-based pay with performance-driven incentives., • Full training and mentorship provided—no sales experience needed!, • Opportunity to grow within a supportive, purpose-driven organisation., • Be part of a team that’s passionate about helping communities and creating change.If you’re energetic, people-oriented, and ready to grow your career in sales— Apply now and start making a difference!

Now Hiring: Letting Negotiator at Life Stay Life Stay, a prominent property management company is seeking a Letting Negotiator to join our dynamic team. We are looking for an individual with a natural flair for sales, a talent for building relationships, and the ability to connect with our clients quickly and effectively. If you're a people person with great communication skills, we want you! What We Offer: Position: Letting Negotiator Salary: Competitive, starting from £1,000/month up to £4000/month based on the deals made. Benefits: Flexible working hours and a supportive team environment. Company car for top performers and monthly bonuses. Role Brief: • Engage with potential tenants to understand their needs and preferences, • Showcase properties and provide detailed information to clients, • Negotiate rental terms and close deals efficiently, • Maintain and build strong relationships with clients and tenants, • Good command of English is essential; previous experience in sales or lettings is advantageous but not necessary Ideal Candidate: • Exceptional interpersonal and communication skills, • Ability to connect with people quickly and build lasting relationships, • Strong sales skills with a client-oriented mindset, • Fluent in English, both written and verbal, • Motivated, with a flexible approach to work Why You Should Apply: Opportunity to work in flexible working hours Be part of a forward-thinking company with a supportive culture Develop your career in a role that values relationship-building and sales acumen Join us and help shape the future of property management in London. Your journey with Life Stay starts here!

About the Company Vanquish Fitness was created in 2015 by two school friends, Oliver Maloney and Ruben O’Brien, and is now, not just an apparel brand and online retailer, but one of the fastest growing fitness communities in the world! Our mission is to inspire our colleagues on their pursuit of self defined greatness. Providing the time and resources that our employees need to strive to become Better Than Yesterday. About the Role We have an exciting opportunity within our Customer Service Team for someone to join us on a permanent full-time contract after successfully completing a 6-month probationary period, alongside an advanced title of ‘Junior Customer Service Executive’. We are looking for someone with a positive attitude, hardworking ethic and some knowledge within customer service, if you have more experience, then that’s always a bonus! We are looking for someone who encompasses our values and mission, and is excited about the idea of supporting our customers to have the best experience with our products and within our community. You will be the voice for our customers, so a compassionate, professional, and understanding nature is a must. You should also be a quick thinker, problem solver, team player, who is organised and has excellent written communication. You must be a highly motivated individual and eager to learn and provide the best service. Duties and Responsibilities • You will be able to provide First Class customer care via Gorgias and similar platforms., • Manage all customer communication efficiently and promptly., • Cooperate with couriers daily to resolve shipment issues or delays., • Proactively collaborate with the team to develop solutions for recurring queries or complaints., • Ensure adherence to Vanquish policies and procedures., • Relay relevant customer feedback to the Head of Customer Services and other relevant departments to optimize the customer experience. Please note: This role will require working some half-day Saturdays per month, from home. About You • Exceptional Customer Service experience, • Excellent customer service skills, • Computer literacy, including Microsoft Office and Gmail, • Fluency in English (written and spoken), • Ability to work well under pressure and adapt to change, • A highly motivated individual that is focused on developing, customer service, and using initiative., • Effective team player with a positive, hard-working attitude, • Ideally, experience with platforms such as Zendesk, Shopify, and social media, including live chat Benefits 35 hour working week Annual apparel allowance Discounts on everything Vanquish Attendance to our community events Free drinks in the office Company Socials Hybrid working (2 days from home) 35 hour working week Free Parking Modern office in the grounds of a beautiful House gardens, perfect for lunch time walks to get your steps in

Customer Service Manager 📍 Location: Romford, RM1 🏢 Company: B2B Educators UK 💷 Salary: £38,500 – £42,000 per year 🕒 Full Time | Monday to Friday 🚀 Immediate Start Available Job Description We are looking for a professional and motivated Customer Service Manager to join our growing team in Romford. The successful candidate will oversee daily customer service operations, student support, office administration, and staff coordination while maintaining excellent customer satisfaction standards. This is an excellent opportunity for someone with strong leadership, communication, and organisational skills. Responsibilities • Manage customer service and front office operations, • Handle customer and student enquiries professionally, • Supervise reception and administrative staff, • Resolve complaints and provide effective solutions, • Maintain records, reports, and office systems, • Support admissions and business operations, • Ensure high customer satisfaction and professional standards, • Assist with marketing and student recruitment activities Requirements • Previous experience in customer service or management preferred, • Excellent communication and organisational skills, • Good computer and administration skills, • Ability to work in a busy office environment, • Professional appearance and positive attitude, • Education or training sector experience is an advantage Benefits ✅ Career progression opportunities ✅ Friendly and professional environment ✅ Training and support provided ✅ Performance based growth opportunities

Dealing with customer enquiries

Looking for a smart and energetic staff member for Chaatwala street food business in London. Responsibilities: Food prep Basic cooking/frying Sales & customer service Taking payments/orders Packing delivery orders Stall setup & cleaning Must be: Friendly and hardworking Able to work independently Good communication skills Fast learner Experience in café/takeaway/street food preferred. Flexible shifts available. Location: East London / Greenwich / Markets

Overview We are seeking a dedicated Assistant Gardener with a valid driving licence (manual) to support our landscape and horticultural team. This role involves assisting with garden maintenance, planting, and landscape projects across various sites. The ideal candidate will have a passion for gardening and horticulture, along with practical experience using hand tools and power tools. Responsibilities • Assisting with planting, pruning, weeding, and general garden upkeep, • Operating hand tools, power tools, and irrigation systems safely and efficiently, • Supporting landscape maintenance tasks such as lawn mowing, edging, and hedge trimming, • Assisting with the installation of new plants and garden features, • Maintaining equipment and ensuring tools are clean and stored correctly, • Driving company vehicles to different sites as required, ensuring safe driving practices at all times, • Supporting team members in executing specialised horticultural projects, • Ensuring all work areas are kept tidy and compliant with health and safety standards Experience • Practical experience in gardening, horticulture or landscape maintenance is preferred, • Familiarity with hand tools, power tools, and irrigation systems is advantageous, • Growing experience or knowledge of plant care is desirable, • Previous experience working outdoors in various weather conditions is beneficial, • Valid driving licence is essential; previous driving experience is preferred, • A genuine interest in horticulture and landscape design is highly valued This role provides an engaging environment for those passionate about gardening and landscape work, offering opportunities to enhance practical skills while contributing to beautiful outdoor spaces.

Company Overview: PANDA EDUCATION GROUP LTD is a London-based education technology company operating the Panda Tutor platform, an innovative online learning service designed to connect Chinese K-12 students in the UK and China with experienced British tutors. Through online tutoring, intelligent question bank technology, student community forums, and virtual university showcases, we aim to provide students with academic support, English language training, exam preparation, and long-term education guidance. As we continue to expand our presence in the online education sector and strengthen our engagement with students, parents, schools, tutors, and education partners, we are currently seeking a motivated and experienced Advertising Account Manager to join our team. This is an exciting opportunity for a creative and commercially minded professional to lead targeted advertising campaigns, support brand growth, and contribute to the development of a dynamic international education platform. Key Responsibilities: Lead advertising campaigns across digital, social media, and education-focused channels targeting Chinese students and parents. Act as the key liaison for advertising accounts, managing campaign briefs, timelines, budgets, client communications, and performance reporting to ensure smooth execution and strong results. Work closely with internal marketing, tutor recruitment, business development, and education service teams to ensure advertising strategies align with Panda Tutor’s brand values, platform services, and target audience needs. Monitor campaign performance, analyse engagement data, gather feedback from students, parents, tutors, and partners, and use insights to optimise messaging, media placement, and advertising effectiveness. Develop professional promotional materials, campaign presentations, and partnership proposals to support student acquisition, tutor recruitment, school collaborations, and long-term business growth. We Offer: Competitive salary: £42,000–£47,000 per year Join a growing London-based edtech company Work from modern Canary Wharf offices Gain experience in international education marketing Grow within a collaborative multicultural team

To prepare and serve customer. Our operations is similar to subways . Also support in the open kitchen . let me know if you are interested

About the Role We are seeking a Public Relations Officer to support client engagement and external communications within our IT consultancy business. This role focuses on delivering structured, research-led support to client interactions, ensuring alignment with industry standards, policy requirements, and best practices. The successful candidate will play a key role in bridging communication between clients and internal teams, contributing to high-quality service delivery and long-term client relationships. Key Responsibilities • Conduct research and analysis on regulatory frameworks, industry standards, and policy requirements relevant to IT consultancy services., • Support external communications by ensuring client interactions and materials align with applicable standards and internal policies., • Act as a liaison between clients and internal teams, providing informed guidance on service requirements and associated considerations., • Assist in preparing and coordinating client-facing documentation, including service agreements, reports, and advisory materials., • Contribute to client engagement and business development by identifying opportunities and presenting services within structured frameworks., • Prepare accurate reports on client accounts and ongoing activities, ensuring consistency, transparency, and alignment with internal standards. Requirements • Experience in research, analysis, or advisory-based roles, • Strong written and verbal communication skills, • Ability to interpret complex information and present it clearly to clients, • Experience working with structured documentation and reporting, • Professional approach to client engagement and stakeholder communication

The Salad Kitchen is seeking an organized, tech-savvy Account Manager to lead our B2B operations. You will act as the central point of contact for corporate clients and the lead administrator for our digital sales platforms, ensuring accurate menus, functional tech, and seamless communication. Responsibilities 1. Digital Platform Management • Partnerships: Own our presence on corporate and delivery platforms (Just Eat for Business, &dine, Feedr, Deliveroo, Uber Eats)., • Menu Maintenance: Manage seasonal updates, pricing, and site hours across all digital touchpoints., • Tech Troubleshooting: Perform POS updates and act as the "tech-intuitive" first line of defense for app-related hiccups. 2. Communication & Inbox Mastery • Inquiry Management: Manage the "Hello" and "Orders" inboxes with warmth, ensuring high-volume corporate orders are processed accurately., • Coordination: Liaise between corporate clients, the kitchen, and FOH teams., • Social Support: Handle customer service queries and corporate leads via Instagram. 3. Growth & Tracking • Promotions: Create and analyze the performance of discount codes and corporate promos., • Account Retention: Build relationships with corporate admins to keep us as their top-of-mind lunch choice., • Sales Reporting: Monitor corporate trends and data to identify growth opportunities and ROI. 4. Who You Are • Tech Literate: Comfortable navigating software back-ends, POS systems, and admin dashboards., • Natural Communicator: Friendly, professional, and suited for corporate client relations., • Highly Organised: Able to juggle multiple inboxes and tasks without losing your cool., • Proactive Problem Solver: A "get it done" attitude with a knack for spotting process gaps.