Offres Customer Service à Pudsey - Page 2Créer des alertes d'emploi

Overview:\n\n The part time Customer Service Representative role is a varied and challenging customer facing role set within our fast-paced Customer Contact Centre. You will respond to customer queries from shareholders and employees (or their appointed representative), so you will need to demonstrate excellent customer focus and a desire to find the right outcomes for the customer in a professional and positive manner. You’ll be part of a supportive team, focused on your development, training and well-being. \n\nWe are recruiting for Part-time colleagues on permanent contracts:\n\n • Part time is 25 hours per week – Monday to Friday, 5 hours per day\n\n • Options are 11:00 – 16:00 or 12noon – 17:00\n\n • Part time colleagues are required to work full time hours (37 ½ hours) during the initial training, which will be paid\n\nThere will be no weekend, evening or bank holiday working.\n\nSuccessful candidates will be based in our stunning city centre office in Leeds, which is just a few minutes’ walk from the train station and is close to several bus routes, including the Park and Ride route. You’ll work from the office each day and then possibly move to hybrid working once you have successfully completed your probation.\n\nOur assessment process includes a 15-minute telephone chat with a member of the Customer Contact Centre Leadership team, followed by an onsite interview, allowing you time to really find out about what we do. These interviews will take place from 7th April\n\nIf you are successful in your application, and we offer you a role, you will join us on Monday 11th May 2026.\n\nPLEASE NOTE: This is the only start date currently available, so if you are unable to join on this date, we will not be able to proceed with your application at this time. \n\nYou’ll be joining a network of experienced, innovative and dedicated individuals across multiple teams and countries. There are countless opportunities to learn new skills and develop in your role and we’ll provide the support you need to do just that.\n\nBenefits:\n\n • 26 days annual leave, plus a wellbeing day, a volunteer day and we don’t work the bank holidays \n\n • Health, wellbeing and lifestyle rewards that can be tailored to support you and your family. Everything from: Employee Assistance Programme; Discounts on retail and socialising; Travel and technology; cycle2work scheme; A host of gym and fitness subscriptions\n\n • Weekly huddles, monthly 1 to 1’s and reviews\n\n • Appreciate programme: Employee recognition programme, monthly awards, departmental thank you emails and Townhall meetings for recognition\n\n • Company Pension Scheme\n\n • Life Assurance\n\n • Paid Maternity, Paternity, Adoption Leave, Shared Parental Leave\n\nWhat you need:\n\n As with any role, we want to find the right person and we want to make sure you know it’s the right role for you too. You will need:\n\n • Strong written and verbal communication skills\n\n • A passion for customer service and a desire to resolve queries through to completion\n\n • Experience within the Financial Services industry would be advantageous, as would experience within a Customer Service Contact Centre environment\n\n • Demonstrable experience of working and delivering daily, weekly and monthly targets\n\n • Excellent problem-solving skills, with exceptional attention to detail\n\n • Great working knowledge of Microsoft Office, especially Outlook and Word with the ability to use multiple different systems at one time\n\n • An ability to identify your own areas for learning and self-development, whilst taking responsibility for your own performance\n\nDay to Day, you will:\n\n • Respond to inbound contact from shareholders and their representatives\n\n • Undertake identification and verification checks on all enquiries \n\n • Escalate queries, complaints, risks and issues promptly if required\n\n • Accurately record information in the relevant systems\n\n • Identify customer needs and respond positively and professionally whilst identifying opportunities for process improvements that will have a positive impact on the customer experience\n\n • Develop and demonstrate expert knowledge and awareness of our products and procedures\n\n The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs

Job Title: Account Manager\n\nContract Type: Permanent\n\nLocation: Leeds, Hybrid (3 days in office, 2 days home) \n\nAnnual Salary: £35,000 - £40,000\n\nWorking Pattern: Full Time\n\nDo you want to apply your amazing relationship building skills to a new product? Do you care more about quality interaction rather than quantity? If you don't shy away from data and want to be in a small and passionate team, then this could be ideal. \n\nDue to growth in the business, this is a newly created role which is why they're looking for someone who is passionate about building lasting working relationships who is also aware of the importance of nurturing sales pipelines. \n\nYou're part of a wider team too who are friendly and love what they do. There's parking on site, a free delivered lunch each week and company events. \n\nIf you are an Account Manager or even a Sales Executive who prioritises relationship building (there's no hard sales here!) then this is a perfect role for you. \n\nKey Responsibilities:\n\nCollaborate with the sales team to convert leads and retain clients, ensuring an exceptional client experience and seamless revenue continuity\nCreate proposals and contracts under the guidance of leadership\nManage Hubspot and other systems for efficient and insightful reporting\nCoordinate logistics for client-facing events and demos, ensuring every detail is perfect!\nOversee the onboarding process for new clients, going the extra mile to make them feel personally welcomed\nProvide first-line support to clients, bookings meetings as needed\nGather and record client feedback to enhance service quality and satisfaction \n\nWhy Apply?\nYou will join a vibrant team that values innovation and creativity, where every idea is welcomed, and every effort is appreciated.\n\nIf you are ready to embrace a role that challenges and inspires you, don't miss out! Apply now to become part of a thriving organisation that invests in its people and their futures.\n\nOffice Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.\n\nOffice Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.\n\nOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Michael Page have registered a new exciting Permanent Complaints Manager Position in Leeds to work for a reputable and progressive Law Firm.\n\nThis would be an exceptional opportunity for someone experienced within complaints or customer services an individual looking to start a business that are experts in their market have an excellent reputation and invest in all their employees offering an fantastic progression plan!\n\nClient Details\n\nMichael Page have registered a new exciting Permanent Complaints Manager Position in Leeds to work for a reputable and progressive Law Firm.\n\nThis would be an exceptional opportunity for someone experienced within complaints or customer services an individual looking to start a business that are experts in their market have an excellent reputation and invest in all their employees offering an fantastic progression plan!\n\nDescription\n\nAs a Complaints Handler you will be central point of contact and investigating any complaints coming into the business you will log each case be corresponding with the customer throughout and handle effectively to avoid escalation. \n\nYou will be corresponding with customers over letter, phone and email supporting with tracking data and providing analysis of complaints looking at ways to improve service and procedures. \n\nIf you are an excellent problem solver and passionate about helping and supporting customers we would love to hear from you!\n\nProfile\n\nPrevious complaints and customer service experience \n\nExcellent written and verbal skills \n\nStrong communication skills and able to build good working relationships \n\nResilient and a positive can do attitude \n\nPassionate about delivering the best level of customer service \n\nAn excellent team player \n\nJob Offer\n\nSalary of £28000+ reputable legal firm in Leeds City Centre+ full training provided+ excellent progression and development+ no shift patterns or weekends+ good benefits package+ superb offices and facilities+ fabulous team and culture+ immediate interview

Michael Page have registered a new exciting Permanent Complaints Customer Advisor Position in Leeds to work for a reputable and progressive Law Firm.\n\nThis would be an exceptional opportunity for someone experienced within complaints or customer services an individual looking to start a business that are experts in their market have an excellent reputation and invest in all their employees offering an fantastic progression plan!\n\nClient Details\n\nMichael Page have registered a new exciting Permanent Complaints Customer Advisor Position in Leeds to work for a reputable and progressive Law Firm.\n\nThis would be an exceptional opportunity for someone experienced within complaints or customer services an individual looking to start a business that are experts in their market have an excellent reputation and invest in all their employees offering an fantastic progression plan!\n\nPlease apply now!\n\nDescription\n\nAs a Customer Advisor you will be central point of contact and investigating any complaints coming into the business you will log each case be corresponding with the customer throughout and handle effectively to avoid escalation. \n\nYou will be corresponding with customers over letter, phone and email supporting with tracking data and providing analysis of complaints looking at ways to improve service and procedures. \n\nIf you are an excellent problem solver and passionate about helping and supporting customers we would love to hear from you!\n\nProfile\n\nPrevious complaints and customer service experience \n\nExcellent written and verbal skills \n\nStrong communication skills and able to build good working relationships \n\nResilient and a positive can do attitude \n\nPassionate about delivering the best level of customer service \n\nAn excellent team player \n\nJob Offer\n\nSalary of £28000+ reputable legal firm in Leeds City Centre+ full training provided+ excellent progression and development+ no shift patterns or weekends+ good benefits package+ superb offices and facilities+ fabulous team and culture+ immediate interview

We are seeking a CPCS carded telehandler for work on a large construction site.\n\nLong run of work\n\nFree car parking\n\nHours on offer are: 6:30am - 6pm\n\nOvertime at weekends is x1.3\n\nImmediate start

Our client is a specialist tour operator located in Leeds and they are seeking a Customer Service and Operations Executive to join their team. The role is Monday to Friday and office-based with a salary of up to £32,000 dependent on experience.\n\nCustomer Service and Operations Executive duties:\n\nResponding to customer enquiries via phone, email, and post\n\nManaging and updating the booking system\n\nProcessing and managing supplier payments\n\nPromoting holidays where appropriate\n\nSupporT month-end reporting\n\nProviding general administrative and office support\n\nCustomer Service and Operations Executive skills required:\n\nExcellent written and verbal communication skills\n\nStrong organisational skills with high attention to detail\n\nProficient in Microsoft Office and Excel\n\nAble to promote and sell holidays\n\nAbility to multi-task and work well under pressure\n\nTravel industry experience preferred but not essential\n\nAdditional information:\n\nSalary up to £32,000\n\n28 days annual leave + bank holidays\n\nPension scheme\n\nExclusive holiday discounts for you, friends and family

Are you looking to join a superb team, be part of a fantastic and widely recognised creative brand where flair and enthusiasm are both rewarded? Does working within a lively and creatively led business inspire you, working within a role where no 2 days are the same? This is a superb opportunity to work within a company experiencing strong strategic growth and excellent personal development.\n\nWe are looking for candidates with strong business to business client focused experience, possibly gained within an Account Management, Buying, Business Development or Customer Service/Success role to work within an Account Management capacity. You will enjoy leading client meetings, being that 'go to' point of contact for clients to really understand their business needs and collaborating with them to provide strategic solutions. These are not sales roles, you are working with existing clients nurturing the relationships and maximising their return, looking at annual business plans.\n\nWe are looking for high energy, enthusiasm and professionalism. A team player and someone who is highly motivated by working with world-leading brands, implementing new product strategies to grow key accounts, by delivering outstanding service levels.\n\nWhat you will be involved with day to day:\n\nWorking within a wider team to delivery on their business strategy with clients that nurtures and develops existing accounts for sustained growth.\nWork with key client accounts, taking ownership of a portfolio of longstanding contacts.\nLeading client meetings to report on business, challenge and present new ideas and ultimately develop relationships.\nYou will work with and receive support from various business functions, including Marketing, Business Development, and Production.\nNetwork effectively to identify opportunities for growing existing accounts, including cross-selling other services provided by our client.\nCreating and presenting insightful KPI reports and pricing reviews to guide internal and external decision-making.\nCultivate strong relationships with other stakeholders including supply chain, becoming an expert in your product domain.\nWork with the Project Manager to understand client presentations and then presenting these with flair\nUphold exceptional service standards, going above and beyond to ensure customer satisfaction and retention, and resolving any issues that arise.What we're looking for in an Account Manager:\n\nOur client is looking for candidates with strong and relevant experience gained within a similar B2B role. Someone who aligns with our clients' core values - boldness, honesty, and imagination. You will be focused on continual improvement, open feedback, and an unwavering commitment to delivering top-tier customer service.\n\nStrong experience gained within a similar role - Account Executive, Account Management, Buying, Business development or similar with strong examples of managing key clients\nExperience gained from the retail, FMCG, or merchandise industry is useful, but not essential.\nA natural ability to form and maintain relationships.\nProfessional communication skills across all levels and stakeholders, comfortable with face-to-face meetings and proactive calls.\nExcellent organisational skills with an eye for detail.\nA customer-centric approach with a passion for providing a first-class client experience.\nA real enthusiasm for the work that you do. Our client offers a really positive and lively culture and matching that energy is vital.These are brilliant opportunities to join and contribute to a progressive business, playing a pivotal role in a fast-paced and exciting position working with amazing brands. If you have the outlined experience, please send your CV or contact us NOW as these roles are available and are urgent.\n\nPlease note that due to the volume of responses, we regretfully cannot provide feedback to all applicants. If you haven't heard back within 7 days, please assume that you have not been successful for the role

Account Manager \n\nAccount Manager - Facilities Management (TFM) \nLocation: Leeds (Hybrid – 1 day per week in the office)\n Salary: Up to £45,000 per annum\n Contract: Full-time, permanent\n\n Overview \nAn established Facilities Management business is seeking an experienced Account Manager to manage and grow a portfolio of Total Facilities Management (TFM) contracts. Based in Leeds with hybrid working, this role focuses on client relationship management, service performance, and account growth across hard and soft FM services.\n This is an excellent opportunity for a commercially aware Account Manager with experience in Facilities Management or construction-related contracts who is confident managing client relationships and identifying opportunities to expand service delivery.\n \nKey Responsibilities \nClient Relationship Management\n \nAct as the primary point of contact for clients across assigned TFM contracts \nBuild and maintain strong, long-term client relationships \nLead regular client meetings, reviews, and performance discussions \nManage client expectations and handle escalations professionally Account Management & Growth\n \nEnsure contracts are delivered in line with KPIs, SLAs, and contractual obligations \nIdentify opportunities for contract growth, variations, and additional services \nSupport retention through proactive account management and service improvement \nWork closely with operations teams to drive performance and value Operational & Commercial Support\n \nOversee service delivery across hard and soft FM disciplines \nSupport mobilisation of new contracts and services \nMonitor financial performance, including budgets and cost control \nContribute to reporting, forecasts, and account reviews Stakeholder Collaboration\n \nWork closely with helpdesk, engineering, and supply chain partners \nLiaise with internal management to support operational and commercial objectives \nCoordinate with subcontractors where required Skills & Experience \nProven experience as an Account Manager within Facilities Management or a construction-related environment \nStrong understanding of Total Facilities Management (TFM) contracts \nExperience managing client relationships and growing accounts \nCommercially minded with a focus on service delivery and retention \nExcellent communication, organisation, and stakeholder management skills \nComfortable working in a hybrid role with 1 day per week in Leeds What’s On Offer \nSalary up to £45,000 depending on experience \nHybrid working model (1 day per week in Leeds) \nOpportunity to manage and grow key FM client accounts \nStable, supportive FM business with long-term contracts \nCareer progression within a growing Facilities Management organisation #eng1

Customer Service Advisor\nCertain Advantage is hiring for a Customer Service Advisor for a fantastic client based in Leeds city centre. The role is on a permanent basis, with excellent benefits.\n £27,300\nStart date Monday 23rd March 2026\n \n The Role:\nWe’re looking for an enthusiastic Customer Service Advisor to join a leading Financial Services client in Leeds.This is a great opportunity for someone with a passion for customer service and enjoys building relationships with new customers every day.\n \n Key Responsibilities:\n\nHandling a high volume of inbound calls\nDealing with complex queries and complaints\nBuilding relationships with customers every day\nTaking ownership of each personal call or query\nManaging multiple tasks\nAble to provide the exceptional customer service to customers via phone, email, live chat, and social media\n \nOffice based in Leeds city centre for first 6 months and then (2 days a week at home and 3 days in the office) hybrid model.once probation is passed. The role is 37.5 hours per week Monday to Friday. Shift patterns include 7.45am-4.15pm; 8.30am-5.00pm, 9.00am-5.30pm, 9.15am-5.45pm on a rotational basis. Successful applicants will be required to undergo a DBS and credit check.\n\nThe individual\n We’re looking for people who have:\n\nStrong ability to build rapport with customers across multiple communication channels.\nConfident IT user, comfortable navigating a variety of internal systems.\nCapable of working independently, making sound decisions, and escalating issues appropriately when required.\nSkilled at multitasking, managing several systems and processing information efficiently while engaging with customers.\nEager to learn, develop, and continuously enhance skills.\nCommitted to delivering an outstanding customer experience via telephone, written communication, and social media platforms.\nAble to provide accurate customer information, manage account access, respond to enquiries, and resolve complaints effectively.\nBe customer- focused\nExcellent listening and communication skills\nExperience of working in a regulated environment ideally Financial Services but not essential.\nExcellent attention to detail\nResilience\nAbility to work in a fast-paced environment\n \n Working with Certain Advantage\n We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it.\n We work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isn’t for you, head to (url removed) and register for job alerts and career guidance tips

A Leeds Resourcing and Consultancy firm are recruiting are recruiting permanent colleagues to join their new Complaints Operation and become part of the wider team as a Motor Finance Complaints Handler. \n\n Staring mid-April, these hybrid roles are based from our new Leeds city centre offices, and offer excellent training and development opportunities within a growing, supportive business. \n\n As a Motor Finance Complaints Handler you will:\n\nWork with a global, market-leading client within the Motor Finance sector\nInvestigate and resolve customer complaints relating to Vehicle / Satisfactory Quality and service related problems\nAct as a brand ambassador for Square 4 and our end client, delivering a high standard of service at all times\nAbout You - Motor Finance Complaints Handler: \n\n We’re keen to speak with candidates who have experience handling complaints within a Motor Finance environment and who demonstrate a genuine passion for delivering excellent client outcomes. \n\n You will be able to demonstrate:\n\nPrevious complaint handling experience within a Motor Finance organisation\nA good understanding of the industry and FCA regulations\nExcellent customer service and communication skills\nAlignment with our core values: Collaborative, Entrepreneurial, Relationship-Driven and Committed to Delivery Excellence\nA strong work ethic and commitment to continuous learning, personal development, and staying up to date with best practices and regulatory changes\nA commitment to fairness, integrity, and compliance with all relevant processes, laws, and regulations\nBenefits:\n\n Working hours are Monday-Friday, between the hours of 08:30-17:30 (40 hours per week. No weekends or evening shifts required. \n\n We offer our permanent employees:\n\nThe opportunity to work within a fast-growing company with a clear mission and values that are actively lived every day\nHybrid working from our modern Leeds city centre office following your initial training period onsite\nInvestment in training and development to support your career aspirations\nPension scheme\n33 Days annual holiday allowance (inclusive of Bank Holidays)\nEmployee Discounts and Cashback Schemes\nDiscounted Parking and local gym memberships\nOnsite refreshments provided\nIf you are interested in this Motor Finance Complaints Handler opportunity, apply now.\n\nCandidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to

Technical Account Manager - Rail\n\nWe are seeking an experienced and commercially driven Technical Account Manager to join a growing organisation specialising in the manufacture and distribution of Overhead Line Equipment (OLE). This is a home-based role offering the opportunity to play a key part in developing and managing strategic relationships across the UK rail sector.\n\nYou will act as the primary point of contact for key clients, combining strong technical understanding with relationship management and business development skills to drive growth and deliver exceptional service.\n\nAbout the Company\n\nOur client is a recognised supplier of Overhead Line Equipment (OLE), supporting rail infrastructure projects across the UK. They combine product manufacturing and distribution with in-house technical expertise, offering clients a fully integrated service. From early-stage tender input and design through to delivery and project close-out, their team works closely with customers to help ensure projects are completed efficiently, on time, and in line with required standards.\n\nKey Responsibilities\n\n * Develop and manage key accounts within the rail and OLE sector\n\n * Build and maintain strong relationships with contractors, consultants, and end clients\n\n * Identify new business opportunities and drive revenue growth\n\n * Provide technical support and guidance on OLE products and solutions\n\n * Support tender submissions and project specifications\n\n * Collaborate with internal engineering and delivery teams to ensure successful project execution\n\n * Stay up to date with industry developments, standards, and upcoming projects\n\nRequirements\n\n * Proven experience in a Technical Account Manager, Sales Engineer, Material Manager or similar within the rail sector\n\n * Strong knowledge of Overhead Line Equipment (OLE) systems and components\n\n * Established network and contacts within the UK rail industry\n\n * Ability to understand and communicate technical solutions effectively\n\n * Commercial awareness with a track record of winning and growing accounts\n\n * Self-motivated and able to work independently in a home-based environment\n\n * Willingness to travel across the UK as required\n\nWhat’s on Offer\n\n * Competitive salary with performance-related bonus\n\n * Company car\n\n * Flexible, home-based working\n\n * Opportunity to work with a respected and growing business in the rail infrastructure sector\n\n * Career progression within a technically focused organisation\n\nApply Now\n\nIf you have the technical expertise, industry connections, and drive to succeed in a dynamic rail environment, we’d love to hear from you.\n\nApply today to take the next step in your career

Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun.Forget stuffy hotels built around formality, pomp and ceremony.We create lively, modern spaces for our guests to work, eat, relax, play and exercise.With hotels and leisure clubs Aberdeen to Bo

Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South.Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites.In 20

Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun.Forget stuffy hotels built around formality, pomp and ceremony.We create lively, modern spaces for our guests to work, eat, relax, play and exercise.With hotels and leisure clubs Aberdeen to Bo

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market.

Our client is a tech company with people at heart.They focus on empowering people to create sustainable value through the clever use of technology.As a leading Microsoft partner in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, they have a proven track record of delivering

The Service Sales Leader is responsible for leading and supporting the service sales function across the European Business region, driving revenue through service contracts, lifecycle agreements, and service-related commercial opportunities. The role focuses on managing a team of service sales professionals to convert systems approaching the end of warranty into service agreements, supporting pricing discussions, and identifying opportunities for upselling services and upgrades. The position works closely with service operations and commercial teams to ensure a consistent and effective approach to service sales across the region. As part of the Service Leadership group, the role contributes to service sales planning, supports forecasting activities, and helps drive consistent processes and performance across the service sales function. The role requires a structured and methodical approach to managing opportunities, tracking performance, and ensuring the team delivers against defined targets. Main Responsibility Service Sales Team Leadership • Lead and support a team of service sales representatives across the region., • Set clear targets and expectations for service contract sales and renewals., • Monitor team performance and provide regular coaching and guidance., • Conduct performance reviews and support individual development plans., • Promote accountability and a results-driven team culture. Service Contract Sales & Conversion • Support the conversion of systems approaching end-of-warranty into service contracts., • Guide the team on pricing approaches for multi-year service agreements., • Ensure consistent handling of service contract opportunities across different markets., • Support negotiations and customer discussions where needed. Forecasting & Pipeline Management • Maintain visibility of the service sales pipeline across the installed base., • Support forecasting of service contract revenue and renewals., • Track opportunities and ensure accurate reporting within CRM systems., • Provide regular updates on pipeline status and sales performance. Upselling & Service Revenue Growth • Identify opportunities to increase revenue through extended warranties and additional service offerings., • Support the team in identifying and progressing upsell opportunities., • Encourage a proactive approach to customer lifecycle management System Upgrades Support • Work with commercial and service teams to identify upgrade opportunities within the installed base., • Support the development and tracking of upgrade-related opportunities., • Assist in aligning service sales activities with broader commercial plans. Process & Ways of Working • Help develop and implement structured processes for service sales activities., • Ensure consistent use of CRM tools and reporting systems., • Improve processes to make service sales activities more efficient and easy to manage., • Support the introduction of standard approaches across the region. Cross-Functional Collaboration • Work closely with service operations, field service, and commercial teams., • Ensure alignment between service delivery and service sales commitments., • Support resolution of customer issues that impact service contracts or renewals. Customer Service Leadership Team Contribution • Contribute as part of the European Customer Service Leadership group., • Provide updates on service sales performance, risks, and opportunities., • Support broader service initiatives and continuous improvement activities. Basic requirements: • Bachelor’s degree in business, engineering, healthcare technology, or a related field, or an equivalent combination of education and relevant professional experience., • 3–6 years of experience in service sales, contract sales, or related commercial roles., • Experience working with service contracts or lifecycle service offerings., • Previous experience in a team leader or senior sales role., • Strong organizational and pipeline management skills., • Good communication and stakeholder management abilities Desired requirements: • Experience in medical imaging, healthcare technology, or capital equipment industries., • Experience working across multiple European markets., • Familiarity with CRM systems and sales reporting tools., • Ability to work in a structured and process-driven environment., • Strong commercial awareness with the ability to identify upsell opportunities

Exciting, brand-new opportunity for an Accounting Manager to join a leading independent firm of Accountants, at their growing and prominent team in Leeds. As an Accounting Manager, you will be responsible for: • Taking ownership for a portfolio of Business Services clients from within the Medical Sector., • Completion and submission of financial statements (Partnership FRS105 and FRS102 1A), business taxation and personal taxation for all clients within your portfolio., • Responsible for completing line management duties (1-1s, Annual and Quarterly Goal Setting Meetings, Student Review Meetings etc), • Reviewing assignments which have been prepared by Business Services Assistants / Seniors to ensure they comply with our requirements and are ready for client review, • Attending and contributing to client meetings To fulfil the responsibilities of an Accounting Manager, ideally you should have/be:, • ACA, ACCA, or ICAS qualified., • Experience working as an Accounting Manager or Assistant Manager in an Accountancy firm., • A passion for working with clients within the medical sector.What’s on offer?, • Salary Sacrifice Employer Contribution Pension Scheme including Life Cover (4x salary) and Income Protection, • Annual Leave entitlement up to 26 days, plus Bank Holidays, • Annual Leave Purchase Scheme allowing you to buy up to 5 additional...

We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies.Earn up to £700 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your

When Anita Roddick founded The Body Shop in 1976, she had a vision. The Body Shop is committed to generating positive economic, social and environmental impact. As part of our dedicated team of consultants you will offer advice to our customers and provide an inspirational insight into The Body Shop

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team Travel Consultant (Office based/Hybrid in Hull) Full time, Hull, United Kingdom As a Travel Consultant, you are the face of our company. You’ll communicate and respond to request for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on! As a Travel Agent, you will • Search and confirm travel reservations for the customer, • Have a general understanding of a client travel policy and can consistently provide consultation to the customer, • Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.), • Provide the client with the required industry information, such as low fares, exchange costs, and penalties, • Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement, • Extensive experience within the Travel industry is not a must as training will be provided, • Relevant skills in GDS Sabre and/or Amadeus a preference Your life at BCD Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of ___. You’ll be offered • Flexible working hours and work-from-home or remote opportunities, • Opportunities to grow your skillset and career, • Generous vacation days so you can rest and recharge, • A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools, • Travel industry professional perks and discounts We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply. We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at #LI-Hybrid #LI-MN1

Account Manager Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity Total Facilities Management (TFM) Location: North of the UK (extensive regional travel required) Sector: Facilities Management Salary: £45k plus car allowance Type: Full-time, Permanent The Company We are a leading Total Facilities Management (TFM) provider delivering integrated hard and soft FM solutions across the UK. With a strong reputation for operational excellence, compliance, and client partnership, we support multi-site portfolios across commercial, industrial, and public-sector environments throughout the whole of the UK. The Role We are seeking an experienced Account Manager to oversee a portfolio of key contracts across the North. This is a senior, client-facing role with operational oversight of multi-site FM delivery. A core focus of this role is compliance management. The successful candidate must demonstrate exceptional knowledge and hands-on experience in statutory and regulatory compliance within the FM sector. Ensuring full adherence to legal, contractual, and industry standards will be central to your success. Key Responsibilities • Full ownership and accountability for assigned FM accounts across the Northern region, • Ensure 100% statutory and regulatory compliance across all hard and soft FM services, • Oversee delivery of planned and reactive maintenance in line with SLA/KPI targets, • Manage audits, compliance documentation, and certification processes, • Lead and develop on-site and mobile FM teams, • Maintain strong client relationships at senior stakeholder level, • Manage budgets, forecasting, and P&L performance, • Drive continuous improvement, risk management, and operational efficiencies, • Ensure adherence to H&S legislation and company policies Essential Experience & Skills, • Proven experience as an Account Manager within the Facilities Management sector (TFM preferred), • Strong background in compliance management within FM (statutory compliance, audit processes, asset registers, PPM compliance, certification control, etc.), • Thorough understanding of hard services compliance requirements, • Experience managing multi-site contracts across a regional portfolio, • Strong commercial acumen with P&L responsibility, • Excellent xrnqpay stakeholder management and communication skills, • NEBOSH or equivalent H&S qualification (desirable), • Willingness to travel extensively across the North What We're Looking For, • A compliance-driven FM professional, • Detail-oriented, process-led, and highly organised, • Strong leadership capability with the ability to influence at all levels, • Proactive, resilient, and solutions-focused, • Commercially astute with a client-first mindset What We Offer, • Competitive salary + car allowance/company vehicle, • Performance-related bonus, • Pension scheme, • Professional development opportunities, • The opportunity to manage high-profile contracts within a growing TFM business #eng1

About you You enjoy being in the middle of things. Clients, production, deadlines, detail. You like keeping everything moving and making sure nothing slips. You might already be an Account Manager in large format print, signage or display, or a strong Account Executive ready to step up. You understand how jobs flow through a large format environment and you are comfortable taking ownership. If you like being close to the work, involved in the detail and trusted to manage jobs properly, this will suit you. Your experience You have experience in account management within large format print, signage, display graphics or branded environments. You understand materials, finishes and processes across large format print. Vinyl, boards, POS, display and installation requirements will be familiar to you. You are confident working on estimates and putting together quotes. You understand how to price jobs commercially and accurately. Experience using Clarity MIS would be a real advantage, though not essential. You are organised, detail focused and comfortable managing multiple live projects at once. What you will be doing with your experience in this role You will manage client accounts across large format print and display projects. You will take briefs, advise on the best print solutions, prepare estimates and ensure quotes are accurate and commercially sound. You will process orders, manage timelines and liaise with ...

Do you excel at gathering, analysing and interpreting detailed client information to build a complete and accurate financial picture?.Can you confidently guide clients through sensitive debt-solution processes with clarity, empathy and professionalism?.Are you skilled at negotiating fair outcomes an

Role: Account Manager / Inside Sales Location: Aberford, Leeds Hybrid: 3 days in the office Contract: Permanent ABOUT OUR COMPANY At MICHELIN Connected Fleet, a division of the Michelin Group, leaders in sustainable mobility for 130 years, we specialise in connected fleet management services and solutions. We are a market leader with over 30 years expertise in a high-growth and competitive mobility tech industry. Today we work with 70,000 customers and over 600,000 vehicles globally, growing more than 10% per year, and entering on average 3 new markets a year. Backed by Michelin Group and operating under the Michelin Connected Fleet name, we will be a major player in this market in the coming years. OUR DREAM We know our planet is at risk and we urgently need to find innovative ways to protect it. At Michelin, pioneering is what we do: We are innovating constantly, to explore new opportunities, with, around and beyond tires to lead the way in sustainable mobility. Our people act for change, with respect, and as leaders. We care about giving people a better way forward. Our dream is rooted in a single purpose: by 2050, Michelin will be recognised as a critical innovation leader that helped humanity conquer new frontiers. And we all work hard every day to realise this dream. OUR PEOPLE & WAYS OF WORKING At MICHELIN Connected Fleet, agility is not a word - it’s a lifestyle. We gather entrepreneurial minds who are not afraid to fail fast and learn quickly, every day. We think long term and act short term, we grow fast and love what we do. We believe in an inclusive working environment, building teams with a variety of backgrounds, skills, views and opinions. Among our 400 employees in Europe, we proudly benefit from around 30 nationalities. We thrive because of the diverse background and talent of our people. We nurture our team's growth with several companywide development programs - including our Diversity, Mentoring and Sustainability programs. The SMB Sales team focuses on fleets of up to 50 vehicles, or those customers / prospects strategically important to Michelin Connected Fleet ’s growth plans. The team serves 2 priorities - • Nurture, retain and cross / up sell into the existing customer base Win new customers, • The team currently operates a hybrid sales role. WHAT WILL I BE DOING: ACCOUNT MANAGEMENT • Build long term, successful and sustainable relationships with our existing customer base, • Overall accountability for the customer’s Masternaut experience. Engage with Michelin Connected Fleet's stakeholders, where appropriate, to optimise this customer experience, • Lead all commercial aspects of the account including commercial queries through to contract negotiation to secure renewal business., • Create and build account plans that enable Michelin Connected Fleet to understand a customers’ business and why Michelin Connected Fleet’s services and solutions are relevant to that business, • Upsell and cross sell new services and solutions to deliver ARPU & revenue growth to Masternaut, • Understand customers’ geographic landscape / business structure to extend Michelin Connected Fleet services into new markets and organisations, • Broaden out customer contacts to include Fleet, Operations, HSE & Strategy, • Accurate sales forecasting and pipeline management, • Working closely with Marketing to provide relevant feedback, produce industry materials and support events. Secure customer press releases and case studies, • Working alongside the Service Account Manager to deliver an excellent customer experience and optimise Michelin Connected Fleet’s NPS performance NEW BUSINESS • Target prospect companies and work within the parameters of the UK go to market strategy to build long term, successful and sustainable customer relationships, • Utilize consultative sales techniques & methodologies to drive business outcome conversations that are relevant to the prospect customer, • Position the full breadth of the Masternaut portfolio with clients from SaaS related sales through to Professional services., • Leverage prospect customer’s ecosystem (advisory and supply) to make Masternaut proposals more compelling and build joint propositions., • Ownership of sales opportunities through to closure., • Identify and close opportunities that generate profitable revenue and support the strategic long-term goals of the business., • Direct and lead negotiations through to signature, • Evidence best practice processes and disciplined usage of sales tools like Salesforce.com and LinkedIn., • Create strategic customer account plans to identify new opportunities and maximise our win rate, • Upon winning a prospect account, continue to add value, promote upgrades and grow revenue., • Work closely with Marketing to develop sales collateral, to drive lead generation activities, and to stay abreast of competitor analysis. TO BE SUCCESSFUL YOU WILL LIKELY HAVE: • Proficient in researching a customer to understand their business, • Trained in value based, consultative selling, • Good communication skills - written, spoken and presenting, • Events management - ability to engage effectively with prospect customers, • Ability to negotiate medium fleets to closure, • Stakeholder management - keeping the business aware of important changes / updates, • Forecasting - ability to effectively manage pipeline, upside and commit in Salesforce, 6 month outlook, • Emulate a professional sales performance culture, • 3 - 5 years experience in sales, • Evidence of successfully leading / closing a Medium sized deals, • Experience of operating at senior levels in a customer’s business, • Experience in Tender processes and the usage of Tender portals Work-life balance is important to us at Michelin Connected Fleet, so we offer our teams as much flexibility as possible in line with the needs of their role. We trust our teams to know how they work best, combining remote and collaborative working, with a flexible approach to hours. This allows our people the time and space for life outside of work. Job Types: Full-time, Permanent

Customer Service Advisor - Leeds/Hybrid Do you want a role where helping someone genuinely changes their day? Looking for work that feels meaningful, not just another queue of tasks? Ready for a role that offers a blend of home working with supportive time in the office? About the Role As a DMS Advisor in our Plan Activations Team, you’ll be the link between our clients, their creditors, and colleagues across the charity. You’ll support people who are often feeling overwhelmed, unsure, or anxious about their financial situation and your calm, clear guidance will help them feel more in control. You’ll handle a variety of contact types, including phone calls, emails, webchats, WhatsApp and post. Sometimes you’ll resolve queries straight away; other times you’ll guide clients through the next steps or signpost them to specialist support. Every interaction helps someone move closer to stability and confidence. Your first 12 weeks will be spent in our Leeds office, giving you the training, coaching, and support you need to succeed. After that, you’ll move into a hybrid working pattern that balances home working with time in the office for collaboration, development, and staying connected with your team. Please note that the assessment centre will be held in person at our Leeds office on Wednesday 22nd & Thursday 23rd April, with sessions taking place both in the morning and afternoon. What You’ll Be Doing Support clients and creditors across phone, email, webchat, WhatsApp and post Take ownership of queries and aim for first‑time resolution Identify vulnerable clients and respond with empathy and care Update systems accurately and follow GDPR requirements Signpost clients to specialist teams or external support when needed Stay informed on policy, process and legislative updates Work towards performance goals with ongoing coaching and development What You’ll Bring You’ll be someone who brings calm, clarity, and compassion to every interaction. You communicate confidently, simplify complex information, and stay steady under pressure. You’re comfortable using digital systems and open to learning new tools as our services evolve. You’ll thrive in this role if you value: Purpose — work that genuinely makes a difference Belonging — being part of a supportive, inclusive team Growth — ongoing coaching and development Balance — a hybrid model that supports wellbeing and flexibility Equality, Diversity & Inclusion Belonging is central to who we are. We’re committed to building a workforce that reflects the clients we support, and a culture where everyone feels valued and able to be themselves. We welcome applications from people of all backgrounds and life experiences. If you need a reasonable adjustment to our recruitment process so you can perform at your best, just let us know, we’re here to support you.

The Role This is an Account Manager role that will solely focus on the security portfolio. The primary focus will be to work as part of a team with the responsibility to retain more than 85% of a customer base that only trades in Cyber Security services. Customer growth is encouraged through the cross-sell and upsell from the Cyber Security portfolio. The rest of Claranet’s sales portfolio and business opportunities will be passed onto and are managed by non-security account managers. This role is to retain customers and maximise average spend per account and being able to deliver the highest of standards of customer service satisfaction. A fantastic opportunity for a candidate who has experience in a cyber sales role, who is looking to expand their skillset, and to be supported in developing a successful career. Key Responsibilities • The Account Manager should demonstrate excellent inter-personal and organisational skills, must work fluidly both at a senior peer, partner and customer level, building trustful and successful relationships to drive the Claranet sales efforts., • Experience selling Cyber Security Managed Services and Consultancy, • The Account Manager should be an excellent communicator at all levels, with strong oral and written communication skills, able to present to small audiences and create a compelling proposition/story as appropriate to engage decision makers, influencers, internal staff, and alliance partners alike., • The Account Manager should be commercially astute with knowledge of the Cyber Security market and its participants Skills and Attributes • Flexible and creative to take considered risks, • Learn and adapt quickly to changing situations, • Self-motivated and able to work under pressure, • Ability to travel to different sites and locations on an occasional basis, • Manages conflict and challenges in an open and constructive manner. Benefits At Claranet, we go the extra mile with our people—because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: • Pension Scheme: Employer-matched contributions to help you plan for the future., • Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing., • Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms., • Personalised Wellbeing Support: App-based resources and services available 24/7, • Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday., • Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet, our internal community that supports causes close to our employees’ hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We’re proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click ‘apply’ – we can’t wait to meet you!

Nuffield Health have an exciting opportunity for a Customer Experience Manager to contribute to our purpose to build a healthier nation by defining our customer experience strategy, through ensuring a deep understanding of our current and prospective customers and ensuring that we put the customer a

Account Manager | B2B SaaS | £75k OTE | Remote. The role is remote, but will require travel to Exeter (company HQ) once a month. Building deep, multi-threaded relationships with senior stakeholders including Heads of Operations, IT Directors, Asset Managers, and Directors of Housing.

Are you a Statutory Accounts Manager or Business Services Manager, fully ACA or ACCA qualified with at least 2 years PQE, looking to upgrade to a Leeds based Top 10 international accountancy practice? Are you looking to work for a large international firm where you can work on large groups and inter

Account ManagerSalary: £30,000 £38,000 plus annual bonusLocation: Fantastic Leeds city centre officeWork model: Flexible working based in LeedsHo

The Account Manager position is an exciting role that gives you the opportunity to have a direct impact on the future of digital healthcare. You will be responsible for managing large customer accounts, identifying new sales opportunities and setting the strategic direction of the company.

Role: Client Services ManagerReports to: Head of Client Services Hours: Permanent, full-time (39. Hybrid workingLocation: Hybrid, 3 days in Huddersfield office<p&g

The Account Manager position is an exciting role that gives you the opportunity to have a direct impact on the future of digital healthcare.You will be responsible for managing large customer accounts, identifying new sales opportunities and setting the strategic direction of the company.You will ha

A growing independent accountancy firm in the UK is looking for an experienced Audit and Accounts Manager. The ideal candidate should have over 5 years of audit experience, strong knowledge of UK standards, and exceptional communication skills.

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We are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. Resolve concerns while maintaining a positive customer experience. Customer support experience preferred.

A leading digital healthcare provider in the UK is seeking an Account Manager to take on a pivotal role in managing large customer accounts and leading transformative projects. With an excellent starting salary of £60,000 and a range of outstanding benefits, this is an exceptional opportunity for g

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As a Customer Care Advisor you will be first point of contact for existing customers this will be a b2b opportunity where you will be supporting clients with a range of queries providing excellent support and guidance. The organisation are looking for a Customer Care Advisor to join their team on a

We support clients on a broad range of projects including fully outsourced tax accounting services, group tax reporting, advisory engagements, and large‑scale tax audits. Significant experience in corporate tax, with a background in either practice or an in‑house tax function. Lead the successfu

This is an excellent opportunity to join a well established and forward thinking accountancy practice in Leeds.The firm is looking to appoint an experienced Accounts Manager to take ownership of a diverse client portfolio and play a key role in the ongoing development of the practice.Benefits of the

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The position is critical for transporting heavy loads in inaccessible areas, requiring both experience and a strong focus on safety protocols.

A major educational institution in the UK is seeking a Teacher of Travel, Aviation and Cabin Crew to inspire and educate the next generation.This role involves delivering lessons across various levels and mentoring young learners.Candidates should possess industry experience in travel and aviation,

A natural problem-solver, you’ll be proactive in identifying opportunities and delivering creative solutions at pace. PR Account Manager — Award-Winning Integrated Agency. You’ll be actively involved in producing engaging written materials from press announcements to thought leadership article

A leading shopper marketing agency in Leeds is looking for an Account Manager to oversee client relationships and manage integrated campaigns.