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Job Summary As a company in the process of scaling, we are looking for a motivated and talented Tester to join our team. We are offering the opportunity to work within our multi-disciplinary Technical Operations team to support the delivery of our patient-centric platform. You will be an integral part of our testing team responsible for testing our mobile applications and web services across various study builds. The role will bring plenty of interesting technical challenges and provide the opportunity for personal growth. We are looking for someone who is: • Passionate about technology, • Excellent with interpersonal and communication skills, • Positive with a can-do attitude, • Strong in analytical and problem-solving skills, • Has an eye for detail whilst maintaining a view of the big picture, • Capable of managing your time and prioritising tasks What will you do? • Contribute to definition of testing requirements for new study builds, • Follow a context driven and risk-based approach to testing, performing different test techniques where necessary, e.g., exploratory, smoke, regression, e2e testing, • Prioritise work across multiple projects, • Creating, maintaining and executing test scripts, • Carrying out testing on mobile and web platforms, • Raising, retesting and closing defects, • Collaborate with developers, testers, leads and other key stakeholders to ensure smooth transition of work and to communicate progress for awareness., • Authoring and reviewing test documentation, • Key stakeholder in refinement, retrospectives, and sprint planning, • Support test automation on both mobile and web What you need to succeed • Ability to carry out unscripted exploratory testing, • Experience with testing web applications, • Experience with testing native mobile applications on iOS and Android, • Good understanding of cross-browser and cross-platform testing, • Strong experience of defining test cases for new functionality, • Strong experience in executing and maintaining test cases, • Experience of using a defect management system (JIRA preferred, but others are ok), • Solid understanding of Software development lifecycles and agile principles, • Ability to work independently and as part of a team Nice to have • Atlassian Suite (JIRA / Confluence / Zephyr a bonus), • Previous experience in any regulated industry, • Experience in using Gherkin syntax for writing BDD scenarios, • Non-functional testing experience (such as Performance, Security and Accessibility), • Web / mobile application automation experience, • Experience in working on large, complex projects Our Company uMotif’s mission is to put patients at the centre of research by building data capture solutions people love to use. Designed with patients for patients, the uMotif platform supports data capture for each phase of clinical research across all therapeutic areas. Over 22,000 participants use our applications to track and submit e-consent, symptom, eCOA, ePRO, and wearable device data. With expertise in engaging patients and fast deployments, we work with ten of the top twenty global pharmaceutical companies to power large real-world evidence (RWE) and virtual studies. Our core values: Patients First - We care about patients and put them first; from our products to our business decisions. Teamwork - Through collaborating with and supporting each other, our customers, and our partners we succeed together. Innovation - We work innovatively to design, build, and deliver engaging technology. What we offer • Unlimited paid holiday allowance after probation, • Contributory Salary Sacrifice pension, • Private Health Insurance via Vitality, • Simplyhealth cashback scheme, • 5x salary Life Insurance, • Full pay for the first 13 weeks of SMP during maternity leave, • Perkbox subscription, • Salary Sacrifice Cycle scheme, • Remote working, • Home office allowance, • WFH expense contribution uMotif is an Equal Opportunities Employer We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We want everyone at uMotif to be comfortable bringing their true self to work. That means acknowledging your personality, including the quirky bits, and bringing your interests, hopes, dreams, and even fears with you is fine, even if they don't seem relevant to your work. Note to potential applicants: We do not use AI tools to filter out profiles. Whilst we are passionate believers in technology, as AI in recruitment becomes more widely implemented it’s inevitable some applicants will try to game the system. This might mean that better-quality applicants fall through the net while less qualified applicants rise to the top. That’s why, for now, we promise one of our team will review every resume sent to us provided the candidate meets the minimum requirements set out in the filter questions. Unfortunately, we are also unable to sponsor individuals who require a work visa to complete this role.

Salesforce Test Analyst Role overview: We are seeking a highly skilled and experienced Quality Assurance Consultant to join our team on a permanent basis. The successful candidate will be primarily responsible for ensuring the quality of Salesforce Service Cloud solutions throughout the development lifecycle. This role demands a strong background in software quality assurance, meticulous attention to detail, and a proactive approach to identifying and mitigating potential issues. The QA Consultant will work closely with developers, architects, and project managers. Key responsibilities: • Develop and execute comprehensive test plans and test cases for Salesforce Service Cloud implementations, based on provided designs and user stories., • Perform various testing activities, including functional testing, regression testing, integration testing, system testing, and user acceptance testing., • Identify, document, and track software defects using Jira, ensuring clear communication with the development team., • Analyze test results and provide detailed reports to project stakeholders, highlighting areas of risk and potential improvements., • Collaborate with developers to ensure that solutions meet quality standards and business requirements., • Participate in requirements gathering and design reviews to provide input on testability and quality considerations., • Contribute to the development and improvement of QA processes and best practices., • Work within an Agile development environment, participating in sprint planning, daily stand-ups, and retrospectives., • Ensure adherence to project timelines and deliverable deadlines., • Create and maintain test documentation, including test plans, test cases, and test summary reports. Key Skills & Experience: • 5+ years of hands-on experience as a Quality Assurance Consultant or Software Tester., • Extensive experience with Salesforce Service Cloud implementations., • Strong understanding of software testing methodologies and best practices., • Proficiency in designing and executing test plans and test cases., • Experience with Jira for defect tracking and test management., • Solid understanding of Agile development methodologies (e.g., Scrum, Kanban)., • Excellent analytical and problem-solving skills, with a keen attention to detail., • Strong written and verbal communication skills, with the ability to communicate technical issues clearly and concisely., • Ability to work independently and as part of a team., • Salesforce certifications (e.g., Salesforce Certified Service Cloud Consultant) are highly desirable., • Experience with Accessibility requirements and testing, • Experience with test automation tools (e.g., Selenium, Provar)., • Experience with Accessibility requirements and testing, • Experience with Salesforce Lightning Web Components (LWC)., • Knowledge of Salesforce integrations using REST and SOAP APIs., • Experience with tools like Zephyr., • Proven experience in test automation Active SC Clearance required please!

Role overview: We are seeking a highly skilled and experienced Quality Assurance Lead to join our growing team on a permanent basis. The successful candidate will be responsible for leading the quality assurance efforts for Salesforce Service Cloud solutions throughout the development lifecycle. This role demands a strong background in software quality assurance, meticulous attention to detail, and a proactive approach to identifying and mitigating potential issues. The QA Lead will work closely with developers, architects, and project managers, and will be responsible for managing a team of QA resources, Master Test Plan and Test Strategy, Reporting and Test traceability Key responsibilities: • Develop and execute comprehensive test plans and test strategies for Salesforce Service Cloud implementations, based on provided designs and user stories., • Lead a team of QA analysts and testers, providing guidance, mentoring, and support., • Oversee various testing activities, including functional testing, regression testing, integration testing, system testing, and user acceptance testing., • Identify, document, and track software defects using Jira, ensuring clear communication and timely resolution with the development team., • Analyze test results and provide detailed reports to project stakeholders, highlighting areas of risk, progress, and potential improvements., • Collaborate with developers, architects, and project managers to ensure that solutions meet quality standards, business requirements, and architectural guidelines., • Participate in requirements gathering and design reviews to provide input on testability, quality considerations, and resource planning., • Drive the development and improvement of QA processes, best practices, and testing methodologies., • Work within an Agile development environment, participating in sprint planning, daily stand-ups, retrospectives, and release planning., • Ensure adherence to project timelines and deliverable deadlines., • Ensure adherence to project timelines, deliverable deadlines, and budget constraints., • Create and maintain test documentation, including Master Test Plan and Test strategy, test cases, test summary reports, and quality metrics., • Manage and maintain the QA environment and test tooling. Key Skills & Experience: • 7+ years of hands-on experience as a Quality Assurance Consultant or Software Tester, with at least 3+ years in a lead role., • Extensive experience with Salesforce Service Cloud implementations., • Deep understanding of software testing methodologies, quality assurance principles, and best practices., • Proven ability to design and execute comprehensive test plans and test strategies., • Extensive experience with Jira for defect tracking and test management., • Solid understanding of Agile development methodologies (e.g., Scrum, Kanban)., • Excellent analytical and problem-solving skills, with a keen attention to detail., • Strong written and verbal communication skills, with the ability to communicate technical issues clearly and concisely to both technical and non-technical audiences., • Ability to work independently and as part of a team, with strong leadership and interpersonal skills., • Salesforce certifications (e.g., Salesforce Certified Service Cloud Consultant) are highly desirable., • Experience with test automation tools (e.g., Selenium, Provar)., • Experience with tools like Zephyr., • Proven experience in test automation, including the development and implementation of automation frameworks., • Experience with performance testing tools and methodologies., • Experience managing and mentoring QA teams.

Salesforce Test Analyst Note: Active SC Clearance Required Role overview: We are seeking a highly skilled and experienced Quality Assurance Consultant to join our team on a permanent basis. The successful candidate will be primarily responsible for ensuring the quality of Salesforce Service Cloud solutions throughout the development lifecycle. This role demands a strong background in software quality assurance, meticulous attention to detail, and a proactive approach to identifying and mitigating potential issues. The QA Consultant will work closely with developers, architects, and project managers. Key responsibilities: • Develop and execute comprehensive test plans and test cases for Salesforce Service Cloud implementations, based on provided designs and user stories., • Perform various testing activities, including functional testing, regression testing, integration testing, system testing, and user acceptance testing., • Identify, document, and track software defects using Jira, ensuring clear communication with the development team., • Analyze test results and provide detailed reports to project stakeholders, highlighting areas of risk and potential improvements., • Collaborate with developers to ensure that solutions meet quality standards and business requirements., • Participate in requirements gathering and design reviews to provide input on testability and quality considerations., • Contribute to the development and improvement of QA processes and best practices., • Work within an Agile development environment, participating in sprint planning, daily stand-ups, and retrospectives., • Ensure adherence to project timelines and deliverable deadlines., • Create and maintain test documentation, including test plans, test cases, and test summary reports. Key Skills & Experience: • 5+ years of hands-on experience as a Quality Assurance Consultant or Software Tester., • Extensive experience with Salesforce Service Cloud implementations., • Strong understanding of software testing methodologies and best practices., • Proficiency in designing and executing test plans and test cases., • Experience with Jira for defect tracking and test management., • Solid understanding of Agile development methodologies (e.g., Scrum, Kanban)., • Excellent analytical and problem-solving skills, with a keen attention to detail., • Strong written and verbal communication skills, with the ability to communicate technical issues clearly and concisely., • Ability to work independently and as part of a team., • Salesforce certifications (e.g., Salesforce Certified Service Cloud Consultant) are highly desirable., • Experience with Accessibility requirements and testing, • Experience with test automation tools (e.g., Selenium, Provar)., • Experience with Accessibility requirements and testing, • Experience with Salesforce Lightning Web Components (LWC)., • Knowledge of Salesforce integrations using REST and SOAP APIs., • Experience with tools like Zephyr., • Proven experience in test automation.