Customer success manager remote jobs in Stourport-on-Severn - Page 3Create job alerts

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

The Customer Success Manager begins engaging with customers before they go live on the contact centre platform and works closely with them from that point forward to ensure adoption, measurable ROI, and long-term success. After key NiCE CX customers have purchased and are implementing our products,

A well-established recruitment agency based in the UK seeks a Customer Account Manager for a 12-month FTC. This role involves managing customer portfolios, enhancing engagement and retention through proactive communication, and ensuring excellent customer service. Ideal candidates will possess stron

Senior Customer Success Manager - AI & Data SaaS Scale-Up. Senior Customer Success Manager. Customer Success or Account Management in a B2B SaaS business.

This position will focus on our Marketing Cloud Signature Success customers, driving customer advocacy and reducing attrition by collaborating with Sales partners, growing our Signature coverage, consuming Signature entitlements, and by making strategic customer investments that develop trusted grow

We’re seeking an experienced Enterprise Customer Success Manager to work with our EMEA clients. You’ll have the freedom and responsibility to influence processes, set best practices, and define what exceptional service looks like for our customers—the “Neat” way that sets us apart. Be a tr

Contribute to a data‑led approach across customer success, marketing, and growth. Use data to drive customer success. Customer success and account management – 35%.

A VC-backed proptech startup is seeking a Customer Support/Success Manager in London. This role involves providing multi-channel support to estate agents, buyers, and sellers while developing training materials and driving customer engagement.

We are seeking a Customer Success Manager who excels in guiding Commerce customers at every stage of their journey, ensuring they maximize product usage. Proficient in driving enhancements from customer feedback, this individual also mentors peers while effectively communicating customer needs to sh

A fast-growing SaaS startup is looking for a Customer Success Manager to lead post-launch engagements with enterprise customers. Successful candidates will have substantial experience in account management within SaaS, demonstrating exceptional organizational skills and a focus on customer retention

As the Team Manager of Customer Success - International at Copado, you will oversee a team of Customer Success Managers (CSMs) who are the primary advocates for our EMEA & APAC customers, and ensure the successful revenue retention and customer expansion. Deep understanding of customer success princ

Collaborate closely with Customer Success leadership to help build, refine, and scale the Customer Success organization — contributing to the playbooks, processes and metrics that define how Harmonic delivers value to customers at scale. As a Customer Success Manager, you’ll own the full custome

A leading recruitment company is seeking a Head of Customer Success to lead strategies for Salesforce SaaS clients. You will drive customer satisfaction and retention, utilizing your experience in the SaaS environment.

Our success is defined by the success of our customers — we’re looking to bring on mission oriented Customer Success managers, in London, to help our customers successfully embark on their climate journeys. Our Customer Success Managers (CSMs) own the relationship with our customers, helping the

As a Customer Success Manager in United Kingdom, London, you will join a diverse, passionate team, dedicated to powering the world’s payments ecosystem! The purpose of this role is to guide ACI Customers through their payments journey ensuring they achieve their desired outcomes. Customer Focus: b

A leading fintech company based in the UK is seeking a Customer Success Manager to lead a high-performing team responsible for managing strategic relationships. The position offers a unique opportunity to influence customer success strategies and drive revenue growth.

Reporting to the Head of Customer Success and focusing on accounts in UK/EMEA - you are energetic, driven, and care deeply about the success of our customers. As a Customer Success Manager, you will drive Synthesia’s future growth by building relationships with clients and turning them into happy

Are you an outgoing, data savvy and analytical, self-starter with a background in sales, account management or customer success within the customer insights or business intelligence sector? Do you have a proactive and solutions-oriented mindset, and do you enjoy solving challenges? If so, apply now,

Senior Customer Success Manager - Moveworks. You will act as the voice of the customer, gathering customer feedback and helping share the product roadmap. You work with internal teams and customers to drive adoption, engagement and growth.

An award-winning technology company is looking for a Customer Success Manager in Dorset. In this role, you will manage accounts, identify upsell opportunities, and enhance customer satisfaction.

We know success is built on collaboration, both internally and with customers. I love the puzzle of trying to get the right value to customers fast, while also making sure the work is engaging and motivating for the team. I really enjoy turning customer problems into machine learning problems and br

We are seeking a dynamic Customer Success Account Manager to join our Customer team for a 12 months maternity leave cover. Customer Success Account Manager II (12 month fixed term contract). Gain in-depth knowledge of our payment solutions to effectively support customer onboarding, optimize usage s

A leading SaaS solutions provider based in the UK is seeking a Manager of Customer Success to lead a team of Customer Success Managers. In this remote role, you will drive client retention, adoption, and growth by fostering a customer-centric culture. The ideal candidate has over 5 years of experien

Customer Success Manager, to discuss your background within customer success and accounting. Customer Success Manager - Accounting,. Years of SaaS Customer Success Experience.

Support new business sales processes by presenting the value of the post‑go‑live phase and long‑term customer success. Conduct Customer Business Reviews with high- and medium-tier accounts, translating customer data and process insights into clear business outcomes. This role combines deep cus

A leading technology company in Greater London seeks a Customer Success Manager to oversee client relationships, increase adoption and revenue across accounts, and ensure satisfaction through dedicated support.

A leading SaaS cloud company in the Greater London area is seeking a Customer Success Manager to enhance customer adoption and retention. The role requires 3+ years of customer success experience and strong presentation skills, along with a commitment to fostering positive customer relationships.

The Senior Manager, Customer Success & Service Management (Networks) leads and develops a team of Customer Success Managers and Service Managers to deliver a consistent, high‑quality post‑sales customer experience. The role is accountable for balancing customer outcomes, service reliability, and

A leading healthcare company in Greater London is seeking an OptiRad Radiologist Success Manager. Responsibilities include client travel for training and demo sessions, managing customer relationships, and providing feedback to product management.

The Customer Success Manager at Deepki will take charge of managing and supporting our customers in the deployment of our SaaS software solution. Customer Success Manager (F/M/X). Supporting customers in the operation and adoption of the application throughout the duration of the contract to ensure

As Vanta’s Customer Success Manager, you will be the voice of Vanta, responsible for helping keep our customers moving toward their goals and ultimately successful and happy. As Vanta’s EMEA Customer Success Manager for the Commercial Segment, you will play a pivotal role in guiding customers th

As a Customer Success Manager, you will oversee customer retention by engaging regularly with both new and existing clients across their entire journey, providing expert guidance and implementing best practices that enhance the customer experience. Minimum 3 years’ experience in customer‑facing

Develop and nurture a high level of solution knowledge, and obtain a thorough understanding of the marketplace, the companys competitors and your customers. Theyre looking for ambitious, customer-led candidates with commercial acumen and excellent communication skills to continue to further rela

A fast-growing UK PropTech company seeks a Customer Success Manager to lead onboarding and drive client adoption.

A platform engineering firm in the UK is seeking a Customer Success Manager. This role will shape customer engagement, ensure value delivery, and connect Sales, Product, and Engineering through a consistent framework.

A leading technology firm in Greater London is seeking a Customer Success, Service Delivery, and Account Manager to develop and manage strategic customer relationships. The role emphasizes service excellence, operational delivery, and account growth, ensuring customers receive consistent value. Idea

A growing e-commerce platform is seeking a Customer Success Manager to help clients maximize profit. You'll conduct meetings to understand their goals, optimize success processes, and analyze customer data. The ideal candidate needs excellent communication skills, problem-solving abilities, and expe

As a Senior Customer Success Manager you will be responsible for driving long‑term success and value for our clients. Senior Customer Success Manager. You will own all Customer Success activities for your assigned clients including new user/new account onboarding, user support and training, and cl

A leading engagement platform in the United Kingdom is seeking an Account Manager to enhance customer satisfaction through strategic support. The role requires excellent communication skills and the ability to analyze data for improving customer relationships.

A technology firm is seeking a Senior Customer Success Manager to join their Customer Success department. With a hybrid work model, this position offers a competitive salary, private health insurance, and generous PTO, making it an excellent opportunity for experienced customer success professionals

Guide the customer and Intercom account teams (Sales, Partners, Solution Engineers) to develop customer Success Plans, including QBRs, Executive Business Reviews, and strategic planning sessions, and Churn Mitigation Plans when necessary. Our AI agent Fin, the most advanced customer service AI agent

We are looking for a Customer Success Manager to own a portfolio of customer accounts, operating as a partner and trusted advisor to DoiT customers. Our Customer Success Manager will be an integral part of our global Customer and Product Success team. We are a team of Customer Success professionals

A leading security solutions provider in Greater London seeks a Customer Success Manager to guide customers through their security and compliance journeys. Candidates must have 4+ years in SaaS customer success, experience with C-level executives, and a strong relationship-building ability. The role

A leading social impact company in London is looking for a Customer Success professional to build relationships and drive adoption of their innovative AI products. You'll be instrumental in securing expansions for the product and advocating for customer needs, all while contributing to significant s

A leading cyber resilience firm in the UK is seeking a Senior Customer Success Manager to join their Customer Experience team. Successful candidates will have extensive experience in Customer Success within a SaaS environment, preferably in cybersecurity. This exciting remote opportunity encourages

Understand each customer outcomes by communicating with key stakeholders, analyze customer health metrics, run Customer satisfaction survey, support Customer Innovation Workshops. About Sidetrade and its amazing Customer Success team. About Sidetrade and its amazing Customer Success team.

A financial technology company is seeking a Customer Success Manager to enhance client relationships and drive product usage growth. The ideal candidate will have at least 2 years of experience in account management or customer success, a deep understanding of financial markets, and effective commun

As a Customer Success Manager, you will partner with fellow CS professionals at leading global startups to drive value realization and strategic growth. Customer Success or Account Management within a B2B SaaS environment, ideally with a commercial track record. Partner with customers who are CS pro