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  • Production Manager
    Production Manager
    2 days ago
    £30000–£35000 yearly
    Full-time
    London

    Production Manager ABOUT UNICO GELATO Unico Gelato is an Italian delicatessen specialising in gelato, coffee and pastries. Unico is linked with one of the most famous gelato shops in Bologna, Cremeria Funivia, and uses the great Italian culinary traditions and historic recipes of its hometown to bring a true taste of Italian gelato to London. Owned by a group of experienced Italian entrepreneurs plus Italian football legends, Gianfranco Zola and Roberto Di Matteo, and managed by a young team of professionals, Unico has operated since 2015 and currently has sites in Fulham, Saint John’s Wood, Bromley and Holland Park avenue. The brand Quality and freshness are our key driving factors reflected in the choices we make along our supply chain. The atmosphere is equally important - inspired from the familiar and welcoming vibes of our mediaeval hometown, the brand provides a customer-centric experience, welcoming its customers to a safe and self-indulgent experience. OBJECTIVE The Production Manager will be responsible for creating high-quality gelato cakes and gelato following established recipes and production guidelines. This position involves executing the gelato cake-making process, ensuring consistency in taste and texture, and adhering to food safety and hygiene standards. The Production Manager will collaborate with the production team and contribute to the development of new flavours to enhance the gelato offerings. The Production Manager will be responsible for ensuring adequate stock levels and ordering of products from different suppliers. TASKS 1. Recipe development & innovation, 2. Create new gelato cake flavors, textures, and designs, 3. Adapt seasonal or trending concepts into products, 4. Cake assembly & decoration oversight, 5. Ensure consistent layering (gelato, sponge, fillings, coatings), 6. Maintain visual presentation standards, 7. Quality control, 8. Taste, texture, structure, and appearance checks, 9. Ensure proper freezing, storage, and shelf life, 10. Customization management, 11. Handle special orders (birthdays, events, dietary needs), 12. Coordinate personalized designs and messages, 13. Production planning & scheduling, 14. Forecast demand (daily/weekly/seasonal), 15. Plan batch production of gelato bases, cakes, and components, 16. Inventory & supply chain management, 17. Order ingredients (cream, chocolate, dry goods, etc), 18. Monitor stock levels and minimize waste, 19. Staff supervision, 20. Train team members on techniques and hygiene, 21. Assign shifts and manage workflow, 22. Process optimization, 23. Improve efficiency in churning, freezing, and assembly, 24. Standardize recipes and procedures, 25. Ensure compliance with food safety regulations (e.g., HACCP principles), 26. Maintain hygiene standards and cleaning schedules, 27. Monitor storage temperatures and traceability, 28. Cost control - manage food cost percentages and production efficiency, 29. Sales coordination - work with front-of-house or marketing on product launches, 30. Reporting - track production output, waste, and product performance REQUIREMENTS • Gelato & pastry expertise, • Organization and time management, • Leadership and team coordination, • Attention to detail (especially aesthetics), • Problem-solving under pressure, • Strong understanding of food safety and hygiene practices in a production environment AVAILABILITY • Up to 45 hours / week - Usual schedule is Monday to Friday, • Location: 495 Fulham Palace Road, SW6 6SU, • Flexibility to work varying shifts, including weekends and holidays BUDGET Yearly salary: £30.000,00 to £35.000,00 depending on experience

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  • Marketing & Commercial Manager
    Marketing & Commercial Manager
    1 month ago
    £38000–£42000 yearly
    Full-time
    London

    Duties and Responsibilities: • Oversee integrated marketing campaigns (digital, retail, trade, and distribution channels)., • Develop and implement annual and long-term marketing strategies aligned with company growth objectives., • Define and strengthen brand positioning across UK and international markets., • Conduct market research, competitor analysis, and consumer insight studies to identify growth opportunities., • Monitor marketing performance metrics and adjust strategies accordingly., • Ensure cohesive brand messaging across e-commerce, retail, wholesale, and distribution partners., • Manage new product launches, seasonal campaigns, and promotional activities., • Protect and enhance brand equity across all markets., • Manage CRM strategies to improve customer retention and lifetime value., • Develop and execute commercial strategies to drive revenue growth and profitability., • Monitor pricing strategies, margins, and promotional ROI., • Oversee performance of sales, • Set sales targets and KPIs, • Work closely with sales and operations teams to optimise stock planning and forecasting., • Collaborate with product development teams to align product range with market demand., • Prepare and manage annual marketing and commercial budgets., • Forecast revenue performance and provide regular reports to senior management., • Ensure cost control and profitability targets are met., • Lead, mentor, and develop the marketing and commercial team., • Manage relationships with marketing agencies, media partners, and service providers., • Produce regular reports on sales performance, marketing effectiveness, and commercial KPIs., • Present strategic recommendations to senior leadership., • Monitor industry trends and competitor activity. Required Skills & Experience:- • Relevant experience in marketing and commercial management., • Strong digital marketing and e-commerce expertise., • Excellent negotiation and key account management skills., • Leadership and team management experience.

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