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Position: Service Manager Location: Hertfordshire (near Watford) commutable from London, Hemel Hempstead, St Albans, Tottenham, Epping, Watford etc. – Hybrid working available Salary: up to £58K in your first year, plus benefits package & company vehicle Industry: Thermal Energy & Industrial Boilers PRS has engaged with a new client and a world leading manufacturer of products and systems provided to the Thermal Energy Sector. Due to a recent retirement from the service engineering team, we are seeking a Field Service Manager to join an exciting and thriving business, where progression and opportunity development is encouraged. This is a senior operational role responsible for the effective management, deployment and performance of a national field engineering team, supporting a large and growing installed base of industrial steam and thermal process equipment across the UK. You will also be a member of the Company’s management team. The successful candidate will combine technical understanding, people leadership and operational discipline, ensuring service activities are delivered safely, efficiently and to consistently high professional standards. The position plays a key role in maintaining the reliability and performance of customer installations while supporting the continued growth of the Service Division. The Role The Field Service Manager will be responsible for the day-to-day leadership and coordination of a team of approximately 16–18 home-based Service Engineers, ensuring effective utilisation of engineering resources and the consistent delivery of high-quality service support. Key responsibilities include: • Leading and managing the UK Service Engineer team, • Ensuring effective deployment of engineers based on skills, availability and customer requirements, • Managing the Service Scheduler, • Monitoring operational performance, engineer utilisation and service delivery standards, • Ensuring timely and accurate completion of service reports and work orders, • Supporting technical problem solving and escalation on complex service issues, • Ensuring safe working practices and advising on health and safety matters relating to service engineers, • Managing engineer performance, development and training requirements, • Supporting customer relationships and responding to service-related queries or concerns, • Working closely with internal teams including Sales, Projects and Service Coordination, • Driving continuous improvement in service processes and operational performance The Candidate The successful candidate will have a strong background in industrial field service operations and experience managing engineering teams in a technical environment. You will be comfortable balancing people leadership, operational performance and customer support, with the ability to organise and prioritise work across a geographically distributed team. Applicants should demonstrate: • Experience in field service management or senior engineering supervision, • A strong technical background in industrial plant, process equipment or mechanical systems, • Strong organisational and people management skills, • Ability to monitor and improve operational performance, • Professional communication skills when dealing with engineers, customers and internal teams, • A structured and disciplined approach to operational management, • Confidence using digital service management and reporting systems

Managing Security Engineer – Watford, UK • Up to £95,000 salary depending on experience, • Full time onsite role in Watford, • Eligibility for DV clearance required ABOUT THE CLIENT Our client is a highly respected technology and security services provider supporting organisations operating in complex and security critical environments. Their teams design and deliver advanced digital and cyber capabilities that strengthen the resilience of mission critical systems. Due to continued growth within their security engineering capability, they are looking for an experienced Managing Security Engineer to join their team and play a key role in developing and enhancing their security monitoring platforms. THE BENEFITS • Car allowance, • Private healthcare, • Life assurance, • Flexible benefits fund, • Structured professional development and training opportunities THE MANAGING SECURITY ENGINEER ROLE As a Managing Security Engineer, you will lead the design, deployment and optimisation of large-scale security monitoring platforms. You will work closely with cross functional engineering and security teams to ensure the right controls, tooling and processes are in place to protect critical systems and data. You will take ownership of detection engineering, SIEM platform performance and the full lifecycle of security detection content, ensuring security monitoring remains effective, scalable and reliable. Key responsibilities include: • Acting SME on Elastic Security and Splunk Enterprise Security platforms, • Designing and maintaining log ingestion pipelines and data enrichment processes, • Developing and tuning detection rules aligned to MITRE ATT&CK techniques, • Managing the full lifecycle of detection content from design through to optimisation, • Automating security workflows using scripting, CI/CD and infrastructure as code tools, • Ensuring SIEM platform performance, resilience and scalability MANAGING SECURITY ENGINEER ESSENTIAL SKILLS • Hands on experience with Elastic Security and Splunk Enterprise Security, • Strong background in detection engineering and SIEM operations, • Experience designing and managing large scale data ingestion pipelines, • Advanced knowledge of SPL, KQL or EQL for detection engineering, • Experience with automation, scripting or Infrastructure as Code in SIEM environments, • Understanding of MITRE ATT&CK and threat detection techniques, • Experience with high availability, disaster recovery and SIEM performance optimisation TO BE CONSIDERED Please either apply through this advert or email me directly at . For further information please call 07719 065949. By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS Elastic Security, Splunk Enterprise Security, SIEM, Detection Engineering, Elastic Stack, SPL, KQL, EQL, MITRE ATT and CK, Security Monitoring, Log Ingestion, Terraform, Ansible, SOC Engineering, NSD.

Managing Security Engineer - Watford, UK • Up to £95,000 salary depending on experience, • Full time onsite role in Watford Our client is a highly respected technology and security services provider supporting organisations operating in complex and security critical environments. Their teams design and deliver advanced digital and cyber capabilities that strengthen the resilience of mission critical systems. Due to continued growth within their security engineering capability, they are looking for an experienced Managing Security Engineer to join their team and play a key role in developing and enhancing their security monitoring platforms. THE BENEFITS • Car allowance, • Private healthcare, • Life assurance, • Flexible benefits fund As a Managing Security Engineer, you will lead the design, deployment and optimisation of large-scale security monitoring platforms. You will work closely with cross functional engineering and security teams to ensure the right controls, tooling and processes are in place to protect critical systems and data. You will take ownership of detection engineering, SIEM platform performa...

AI Engineer Job Tenure: Full-time, permanentSalary: CompetitiveCompany Description Ready to join a team that's leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good! We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold dedication for digital innovation, we're transforming the way the industry operates and putting customers at the heart of everything we do. Having completed our recent multi-year digital transformation, we’re now leveraging advanced technology and data-driven insights alongside exceptional service, to deliver personalised experiences that meet our customers ever-changing needs today and in the future. Job Description We currently have a phenomenal opportunity for an AI Engineer to join our us as we enhance our customer experience by harnessing the power of NLP, large language models, and flawless integration with third-party GenAI services. In this dynamic role, you'll be involved in every stage of the AI lifecycle, from brainstorming ideas and crafting prompts to fine-tuning models and deploying them into production. Success in this role is measured through rigorous A/B testing, ensuring our solutions deliver real value. You'll have the opportunity to work on a variety of impactful projects across the entire enterprise. We are seeking an innovative individual who shares our vision to fix insurance for good. What you’ll do: • Collaborate with business partners to identify use-cases where GenAI can provide measurable benefits., • Support the data science and AI team in deploying scalable AI applications across the enterprise., • Work with a multi-functional team (DevOps, data engineers, developers, testers, Infosec) to productionize AI services on AWS., • Enhance our tech stack, including MLOps, CI/CD pipelines, UI, and AI Python libraries., • Develop prompts, fine-tune models, and track results., • Evaluate third-party GenAI and LLM technologies for cost-benefit analysis., • Deliver projects from scoping and R&D to production deployment and benefit measurement., • Follow and contribute to standards for code quality, R&D, and model development., • Engineer data for optimal AI application performance., • Advise peers and senior management on business and customer impact., • Write production-grade Python code, leveraging CI/CD, Databricks, and ensuring appropriate test coverage; proficiency in SQL., • Liaise with third-party partners and stay updated on field advancements and regulations., • You are a self-starter with experience in delivering research + models to production to drive tangible commercial benefits and improved customer experiences., • You thrive in working autonomously and collaboratively to drive impact in a fast-paced multi-functional business., • PhD or MSc experience in a numerate subject: Machine Learning, Computer Science, Statistics, or equivalent,, • Demonstrable experience of applying, researching, and developing sophisticated NLP models, prompt engineering + fine-tuning LLMs to drive value in a commercial setting,, • Able to work independently and efficiently to deliver projects on time, taking project briefs and refining them to strong results., • Experienced in engaging with non-technical stakeholders to scope, design and build an appropriate ML solution., • Proficient with Python data science stack, e.g., pandas, scikit-learn, Jupyter etc., and version control, e.g., Git., • Exposure to LLMOps, model monitoring principles, CI/CD and associated tech, e.g., Docker, MLflow, k8s, FastAPI etc., • Knowledge of Langchain, huggingface and LLM offerings by 3rd party vendors., • Knowledge of OO programming and software design, i.e., SOLID principles., • Knowledge and working experience of AGILE methodologies., • Familiarity with Databricks, and RAG application architecture a plus, • Competitive salary that reflects your skills, experience and potential., • Discretionary bonus scheme that recognises your hard work and contributions to esure’s success., • 25 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday., • Our flexible benefits platform is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances., • Company funded private medical insurance for qualifying colleagues., • Fantastic discounts on our insurance products! 50% off for yourself and spouse/partner and 10% off for direct family members., • We’ll elevate your career with hands-on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources., • Driving good in the world couldn’t be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities., • Join our internal networks and communities to connect, learn, and share ideas with likeminded colleagues., • We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work.

About the job Job summary DevOps Engineer Are you passionate about collaborative working and problem solving? Do you enjoy using your technical skills to help teams work more effectively, and get software into the hands of users with speed and stability? Are you looking for a new role in an organisation that treats you as an individual and supports you on your professional and career development journey? Then this is the role for you! We have an exciting opportunity for a DevOps Engineer, within the Platform Engineering group, during the IPO digital transformation journey. Working within an established team, this role provides an opportunity to turn innovative ideas into customer value using a range of technologies and delivery platforms. Key Tech: Azure DevOps Pipelines (including for Microsoft Dynamics 365 pipelines), scripting, Azure, Terraform, Microsoft Power Automate Cloud flows (training provided where there are specific skill gaps) Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office Job description Main duties consist of but are not limited to: • Support all aspects of the software development lifecycle, applying DevOps principles and to lead on developing, implementing, enhancing and managing DevOps practices following agreed processes and best practices., • Working on the design, release and implementation of automated, repeatable, efficient delivery pipelines and holds responsibility for the management, delivery and improvements of the deployments onto Production., • Act as the DevOps engineer for Releases and troubleshooting of issues, with support from other engineers., • Providing administration, configuration and troubleshooting support for CI & CD pipelines and hosted container applications., • Working on delivery, integration, administration and configuration of DevOps tools. This includes tools for source control, build, CI & CD, code reviews, security scans, configuration automation, test automation, artefact management, monitoring and alerting., • Conducting reviews and quality checks for newly delivered code and be an advocate for security and performance standards in the organisation., • Implementing and configuring DevOps specific monitoring, alerting, auditing and notification strategies., • Contributing to technical decisions and directions in a collaborative team environment, including solution architecture, estimations, product planning and user stories., • Attending Team and Agile Scrum ceremonies., • Understanding of DevOps principles and experience of working in a DevOps or iterative development culture., • Demonstrable experience of using continuous integration (CI) and continuous deployment (CD) tools, including pipeline implementation., • Awareness of automated testing and embedding this in CI/CD pipelines., • Strong troubleshooting and problem solving skills with experience in service support., • Substantial development or scripting experience in one or more of the following:, • Python, • Bash, • PowerShell, • Substantial experience in administration and configuration of Azure DevOps Pipelines (preferred) or other CI/CD orchestration tools., • Substantial experience supporting the build and deployment of, or coding in one or more of the following or equivalent:, • Python, • .Net Core / C#, • NextJs / Node frontend, • Experience with Infrastructure as Code such as Terraform, • Experience in containerisation technologies and platforms such as Docker or Azure container services such as Azure App Services, Azure Functions, Azure Logic Apps or Azure Container Registry or equivalent., • Experience in managing and supporting distributed source code repositories (Git)., • Upload an anonymised copy of your current CV. Please remove all identifying markers such as name, title, education institution etc., • Working Together, • Developing Self and Others, • Unlimited Pluralsight video learning access, • Access to Microsoft's ESI training suite, • Hybrid working with no core hours, • Substantial support for career progression, • 25 days annual leave moving to 30 days in annual increments, • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

Endpoint Engineer ready for your next challenge? Do you enjoy solving complex technical problems, engineering secure and modern endpoint solutions, and working with a team who share your passion for doing things the right way? If youre excited by the idea of shaping best-in-class endpoint platforms in a highly secure Defence environment, then this could be the perfect opportunity for you. Our Endpoint Engineering team is growing within our Aerospace, Defence and Security business. Youll be joining a collaborative group of engineers who focus on high-quality design, automated testing, secure-by-design principles and modern engineering practices. We look after the delivery, configuration and management of operating systems and endpoint technologies across user devices, as well as print and scan platforms. With a strong emphasis on automation and efficiency, we use the latest technologies to develop a highly integrated, on-premises endpoint platform. Office Based inGloucester. You will need to already hold, or be eligible to obtain, DV clearance. What you'll be doing: • Delivering endpoint engineering activities including hardware and software evaluation, integration, deployment, testing and platform administration., • Producing clear technical documentation to support proposals, implementation and ongoing operations., • Providing third-line support and resolving incidents and requests in line with SLAs using agile toolsets like Jira., • Developing and implementing automation solutions using tools such as PowerShell, Python and Ansible., • Designing and maintaining automated build, test and deployment pipelines aligned with CI/CD practices., • Strong experience with Microsoft Configuration Management technologies such as SCCM, and SCORCH., • Knowledge of anti-malware technologies., • Experience with thin client and VDI solutions., • Understanding of user profile and access management, vulnerability management and print/scan services., • Advanced enterprise infrastructure skills including Windows 11 and Windows Server 2025., • Experience with automation pipelines and virtualisation., • Exposure to Git version control and automated testing frameworks., • Relevant technical accreditations., • Understanding of Linux infrastructure management. Employment Type: Full time, Permanent. Location: Gloucester. Employment Type: Full time, Permanent. Location: Office based in Gloucester. Security Clearance Level: Eligible for DV Clearance. Internal Recruiter: Jane. Salary: Up to £65K. Benefits: £5,400 car allowance, 25 days annual leave with the option to buy additional days, private medical, life assurance, pension, and generous flexible benefits fund. Loved reading about this job and want to know more about us? Sopra Sterias Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the clients goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UKs most complex safety- and security-critical markets. JBRP1_UKTJ

Field Service Manager (Engineering) Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck. £52,000 - £58,000 + Profit Related Bonus + Company Vehicle + Enhanced Pension + Death in Service + 25 days holiday + Free Parking + Training & Development Borehamwood Are you a field service engineer with an industrial plant, process equipment or mechanical systems background with experience in team management, seeking an exciting new opportunity where you will play an essential role with a historic global leader in its field? This role offers autonomy, where you will work with the Company's Technical Services Engineers, Contracts Engineers, and Field Sales Engineers, and interact with colleagues at the production facilities. This company has been established for over a century, has several patented world firsts to its name, and is a leading international player in the energy transition, as well as a world leader in the thermal energy sector, producing industrial boilers and burners. This is a senior operational role responsible for the effective management, deployment and performance of a national field engineering team, supporting a large and growing installed base of industrial steam and thermal process equipment across the UK. The Role: • Leading and managing the UK Service Engineer team of 16 people, • Ensuring effective deployment of engineers based on skills, availability and customer requirements, • Monitoring operational performance, engineer utilisation and service delivery standards ensuring timely and accurate completion of service reports and work orders, • Supporting technical problem-solving and escalation on complex service issues, • Managing engineer performance, development and training requirements, • Supporting customer relationships and responding to service-related queries or concerns, • Experience in field service management or senior engineering supervision

Site Reliability Engineer (Security Cleared) Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements. • Salary to £60k + Company Options Scheme Overview This company is a Workflow & AI Orchestration Specialist. They're on a mission to modernise how public sector organisations manage casework, derive insight from data and deliver citizen services. Theyre growing fast and looking for bright, dynamic people to help build their business. Role Theyre looking for a (Security Cleared) Site Reliability Engineer (SRE) to join their growing platform and delivery teams. Youll help design, build, and operate reliable, secure, and performant infrastructure that underpins critical public-sector services. Youll combine your background in DevOps, cloud engineering, and automation with a focus on reliability, observability, and scalability. Youll also work with event-driven technologies, identity and access management, and data platforms, ensuring our orchestration solutions are resilient, secure, and future-ready. This is an exciting opportunity for an engineer who thrives on solving complex infrastructure and automation challenges, automating everything, and shaping secure-by-design delivery environments. Key Responsibilities Design, deploy, and manage containerized workloads using Kubernetes and Red Hat OpenShift Provision and manage infrastructure using Terraform Build and operate scalable infrastructure in Amazon Web Services (AWS) Design, implement, and maintain robust CI/CD pipelines Improve system reliability, observability, performance, and security Implement monitoring, logging, and alerting solutions Troubleshoot production incidents and perform root cause analysis Collaborate with development teams to improve application resilience and deployment processes Required Skills & Experience Experience in Site Reliability Engineering, DevOps, or similar roles Strong hands-on experience with Kubernetes and container orchestration Experience working with Red Hat OpenShift in production environments Proficiency in infrastructure as code using Terraform Solid experience with Amazon Web Services (AWS) Experience designing and maintaining CI/CD pipelines NB: Please only apply if you already have UK Security Clearance (SC). xrnqpay Other Stuff NB: for non-UK Citizens; we cannot accept applications from anyone requiring sponsorship (now or in the future) for UK permanent employment you are utilising a work visa this must allow you to work in the UK unrestricted for at least the next 5 years. Profile 29 recruitment keywords: Site Reliability Engineer Site Reliability Engineering, DevOps Kubernetes container orchestration Red Hat OpenShift Terraform Amazon Web Services AWS CI/CD Bash Python monitoring observability cloud architecture London hybrid remote AI artificial intelligence security cleared security clearance SC

Belcan Workforce Solutions are recruiting for a Scada Engineer - ADMS Energy systems. 12 month - Inside IR35 contract role. UK remote based with trips to UK & Europe offices as required. Job Description We're looking for a Scada Engineer to connect our customers with our technologies and products. Our team is involved in ADMS (Advanced Distributions Management System) related projects, tackling problems ranging from analysing data to providing solutions for varied customer business requirements. Our product is deployed in distribution companies worldwide and is leading in the growing market of Energy Utilities. Our software solutions deliver reliability, productivity, innovation, and efficiency through a modular architecture, adaptive algorithms, predictive analytics, and a brilliant user experience. Roles and Responsibilities Lead and manage the migration of SCADA systems into ADMS platforms. Leverage your expertise to ensure smooth transitions and integration of legacy systems into new ADMS SCADA environments. Install and configure SCADA simulation systems to support testing, training, and operational simulations. Ensure accurate modelling of SCADA environments to meet system requirements. Handle the installation and configuration of Front-End Processors (FEP) and Enhanced Front-End Processors (EFEPS), ensuring seamless communication between SCADA systems and remote devices. Conduct thorough SCADA testing, validating the system's functionality, performance, and reliability. Identify and resolve issues, ensuring the system meets operational requirements. Provide expert consultancy to clients, delivering workshops and training sessions to enhance their understanding and utilisation of SCADA systems. Share best practices and ensure clients are equipped to manage and optimize their SCADA environments. Lead the deployment and commissioning of ICCP (Inter-Control Centre Communications Protocol), ensuring proper integration of multiple control centres and seamless data communication. Stay current with emerging SCADA protocols and technologies, continuously expanding your knowledge to ensure the implementation of the latest best practices and industry standards. Required Skills & Experience: Extensive experience in ADMS SCADA migration and integration. Proven expertise in the installation and configuration of SCADA simulation systems. Solid knowledge of Front-End Processors (FEP) and Enhanced FEPs (EFEPS) installation and configuration. Strong hands-on experience in SCADA testing, troubleshooting, and optimisation. Experience providing consultancy, workshops, and training to clients on SCADA systems. Practical knowledge of ICCP deployment and commissioning. Passion for learning and staying updated on new SCADA protocols and technologies. Strong problem-solving and analytical skills. Excellent communication and customer-facing skills. Preferred Qualifications: Familiarity with a variety of SCADA protocols (e.g., IEC 61850, DNP3, Modbus, etc.). Experience with SCADA systems in the energy or utilities sector is a significant advantage. Any experience working with ADMS, OMS, and DMS systems in utility or energy sectors. Relevant certifications in SCADA systems, ADMS, or energy management technologies. Ability to work independently and in cross-functional teams. This vacancy is being advertised by Belcan JBRP1_UKTJ

A leading renewable energy company located in Kings Langley is seeking a Control Engineer to join its Group Engineering Industrial Control & SCADA team. This role emphasizes the development, deployment, and support of industrial control systems and SCADA solutions across renewable energy projects. C

Job Title: Field Service Manager Location: Watford(Office-based with nationwide operational oversight) Salary: Competitive + Company Vehicle + Benefits Overview: We are currently seeking an experienced Field Service Manager to lead and develop a UK-wide team of Service Engineers supporting a large installed base of industrial equipment for our client. This is a senior operational leadership role responsible for the effective management, deployment and performance of a national field engineering team. The role plays a vital part in ensuring customers receive reliable, high-quality service support while maintaining strong operational standards and driving continuous improvement. You will combine technical understanding, people leadership and operational discipline to ensure service activities are delivered safely, efficiently and professionally across the UK. As a member of the management team, you will contribute to operational strategy and play a key role in supporting the ongoing growth and performance of the service division. The Role: The Field Service Manager will lead the day-to-day operations of a team of approximately 16–18 home-based Service Engineers, ensuring engineering resources are deployed effectively and service activities are delivered to the highest standards. Key responsibilities include: Leading and managing the UK Field Service Engineering team Ensuring effective deployment of engineers based on skills, availability and customer requirements Managing and supporting the Service Scheduler to optimise engineer utilisation Monitoring operational performance, service KPIs and delivery standards Ensuring timely and accurate completion of service reports and work orders Providing technical support and escalation for complex service issues Promoting and maintaining safe working practices and advising on health and safety matters Managing engineer performance, development and training plans Supporting customer relationships and responding to service-related queries or concerns Collaborating closely with internal teams including Sales, Projects and Service Coordination Driving continuous improvement in service processes, systems and operational performance Person Specification: This role would suit an experienced field service leader or senior engineering manager with a strong technical background and a track record of managing distributed engineering teams. You will be comfortable balancing people leadership, operational oversight and customer engagement, with the ability to organise and prioritise work across a geographically dispersed team. We are looking for someone who can bring structure, professionalism and operational focus to a growing service organisation. Key experience and attributes include: Proven experience in field service management or senior engineering supervision Strong technical background in industrial plant, process equipment or mechanical systems Demonstrated ability to lead, motivate and develop engineering teams Strong organisational and operational management skills Experience monitoring and improving service performance and engineer utilisation Professional communication skills when working with engineers, customers and internal teams A structured, disciplined and proactive management approach Confidence using digital service management and reporting systems Location: This role is primarily office-based, with responsibility for a nationwide field engineering team. Occasional UK travel may be required to support operational or customer needs. What We Offer: Competitive salary Company vehicle Opportunity to lead and shape a growing national service team A senior role within the operational management structure Long-term career development within an established engineering business If you are a strong technical leader with experience managing field service teams and are looking for an opportunity to make a real impact in a growing service operation, we would welcome your application. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included

Field Service Manager (Process Engineering) £52,000 - £58,000 + Profit Related Bonus + Company Vehicle + Enhanced Pension + Death in Service + 25 days holiday + Free Parking + Training & Development Borehamwood Are you a field service engineer with an industrial plant, process equipment or mechanical systems background with experience of team management, seeking an exciting new opportunity where you will play an essential role with a historic global leader in its field? This role offers autonomy, where you will work with the Company's Technical Services Engineers, Contracts Engineers, and Field Sales Engineers, and interact with colleagues at the production facilities. This company has been established for over a century, has several patented world firsts to its name, and is a leading international player in the energy transition, as well as a world leader in the thermal energy sector, producing industrial boilers and burners. This is a senior operational role responsible for the effective management, deployment and performance of a national field engineering team, supporting a large and growing installed base of industrial steam and thermal process equipment across the UK. The Role: Leading and managing the UK Service Engineer team of 16 people Ensuring effective deployment of engineers based on skills, availability and customer requirements Monitoring operational performance, engineer utilisation and service delivery standards ensuring timely and accurate completion of service reports and work orders Supporting technical problem-solving and escalation on complex service issues Managing engineer performance, development and training requirements Supporting customer relationships and responding to service-related queries or concerns Working closely with internal teams, including Sales, Projects and Service Coordination The Person: Experience in field service management or senior engineering supervision A strong technical background in industrial plant, process equipment or mechanical systems If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Reference Number: BBBH24377 Keywords: Field Service Manager, Field Service Engineering, Heat Exchangers, Steam Boilers, Thermal Fluid Heaters Process Engineering, ISO9001 We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. TPBN1_UKTJ

Job Description: 3rd Line service desk engineer (MSP) Location: Borehamwood 4 days per week – 1 day from home Salary: Up to 60 k per annum Certification budget: £3,(Apply online only)/year Weekly Team lunch: Enjoy a takeaway every single week Quarterly socials: Every 3 months we unwind as a team with various activities and entertainment Birthday leave: Full day off on your actual birthday (or nearest weekday!) Holiday: 22 days Hardware: Specify your own equipment—we don't force outdated laptops on technical staff Training: Vendor-led training for NinjaOne, HaloPSA, CIPP—formal upskilling budget separate from certification allowance Must have strong managed service provider experience Be the ultimate escalation point for our service desk—owning the most complex technical incidents across our diverse SME client base. This isn't about clearing a ticket queue. You'll be architecting solutions whilst mentoring other line engineers through diagnostic methodology they haven't encountered before. Reporting to the Service Desk Manager, you'll define how we approach the technical challenges that determine whether clients renew or leave. MSP 3.0 reality check: We're implementing NinjaOne RMM to operate as a proactive, automation-first MSP rather than reactive break-fix. Your role includes configuring NinjaOne for maximum effectiveness—building automated remediation workflows, establishing intelligent alerting thresholds that reduce noise whilst catching real issues, and creating monitoring policies that prevent incidents instead of just logging them. Proactive monitoring, self-healing scripts, predictive maintenance—these aren't buzzwords here. They're how we can continue to continue to evolve our business with ever increasing intelligence and automation, using cutting edge MSP tools. Technical stack you'll own: Core MSP platforms: HaloPSA (PSA), NinjaOne RMM (implementing now—you'll drive configuration), CIPP (M365 security automation), Hudu (documentation) M365 ecosystem: Full tenant administration, Exchange Online, Intune/Endpoint Manager, Conditional Access, DLP, ATP Infrastructure: Azure AD/Entra ID, hybrid on-prem/cloud, firewalls (vendor-agnostic), network routing/switching, VPN architectures Automation: We build custom solutions, not just copy/paste from forums. Get your API on! Non-negotiable requirements: 3+ years proven 3rd line work in MSP environment M365 administration at expert level—built Conditional Access policies, configured Intune device compliance from scratch, troubleshot hybrid Exchange migrations Demonstrable diagnostic methodology—articulate how you approach unknown problems systematically Client-facing communication—explain technical root causes to non-technical directors without condescension or jargon overload PowerShell competency—read, modify, and write scripts for automation and remediation Highly valued (will influence salary positioning): Microsoft certifications (MCSA/MCSE or current role-based equivalents) NinjaOne, Datto RMM, or comparable RMM platform configuration experience Azure infrastructure deployment and management Firewall administration (Fortinet, SonicWall, Draytek, or similar enterprise platforms) Experience building automated monitoring/remediation workflows in RMM environments What differentiates this role: Our CEO has over 25 years enterprise IT leadership background—technical decisions aren't overruled by non-technical management. When you propose automated remediation workflows or infrastructure changes, the conversation is about efficacy, not whether it fits a pre-approved vendor list. 18-staff MSP, financially stable, zero private equity ownership. We make technical investments based on operational merit, not quarterly EBITDA targets. Genuine progression: You're joining as we scale from 18 to 40 staff over 24 months. We are looking for rock stars to take the lead on this exciting journey. We promote based on technical capability and leadership demonstration, not tenure. IND/LET Call Steve Hill on (phone number removed)

This role is the first of it's kind within the business, and they are now looking for an deployment engineer with a growth mindset who wants to join their journey, build/deliver a deployment process, and facilitate further growth in the area of field operations. Track system performance post-deploym

They’re hiring Forward Deployed Engineers to take ownership of getting complex systems working in the field. Act as the bridge between engineering, product, and users on the ground. Strong software engineering fundamentals (Python, C++, Java, or similar).

A leading provider of governance and risk solutions in Greater London seeks a hybrid engineer to quickly design and build end-to-end prototypes.

Solutions Engineering, Forward Deployed Engineering, or Implementation roles in SaaS, FinTech, or RegTech. Forward Deployment Engineer; hybrid pre/post sales. Join to apply for the Forward Deployment Engineer; hybrid pre/post sales role at Unit21.

A leading software company in the United Kingdom is seeking a Forward Deployed Engineer to transform complex workflows into robust production systems.

A leading enterprise orchestration firm in the Greater London area is seeking an experienced Forward Deployed Engineer to join its team.

An innovative tech company in Greater London is seeking a Forward Deployed Engineer to support customer deployments and enhance their software testing platform. This role combines engineering and customer interaction, requiring strong programming skills and effective communication.

Amazon Web Services (AWS) is looking for a Network Deployment Engineer to build Amazon Dedicated Cloud regions as part of our Infrastructure Operations team. As a Network Deployment Engineer, you will work in a dynamic environment to drive the stability and sustainability of our next-generation netw

Experience in technical pre‑sales, forward‑deployment, or field engineering roles. If you’re an entrepreneurial engineer who thrives in ambiguity, loves building quickly, and wants to see the immediate impact of your work with customers, this role is for you. Act as a forward‑deployed engine

It is well suited to engineers who enjoy working across infrastructure and applications, improving deployment workflows, and supporting complex distributed systems in production. This role combines elements of deployment engineering, infrastructure automation, and operational support. Work with engi

A leading software firm in the UK is seeking a Software Deployment Engineer to deliver and configure software solutions across environments. You will collaborate with various teams to ensure seamless software deployments, testing, and troubleshooting. Ideal candidates will have experience in deploym

A leading Conversational AI startup in the Greater London area seeks a Senior Forward Deployed Engineer to drive complex deployment projects in enterprise environments. Candidates should have over 7 years of experience in software engineering or related fields and expertise in systems integrations.

A recruitment firm seeks multiple AV Engineers for a large-scale Microsoft Teams Rooms deployment across the UK.

A leading global quantitative fund is looking for a Machine Learning Engineer to enhance how models are built and deployed. The role combines solution architecture, software engineering, and infrastructure, emphasizing automation and CI/CD for machine learning. Join to accelerate model deployment an

A UK cyber security firm is seeking a Generative AI Engineer to design and implement AI solutions leveraging generative models. The role involves developing AI models, optimizing prompts, and ensuring secure deployment.

A leading technology venture firm in the United Kingdom is looking for a Forward Deployed Engineer to drive adoption of its AI infrastructure platform.

A financial crime prevention firm in Greater London seeks a Senior Forward Deployment Engineer to lead technical solutions and implementations.

A mission-driven defence technology company is seeking a Forward Deployed Engineer to deploy and optimize software systems in operational environments. The role involves understanding client requirements, delivering technical solutions, and translating challenges into engineering improvements.

A leading technology firm in Greater London is seeking a Senior Power System Engineer to take ownership of power system modeling, leading projects from early-stage concept to commercial deployment. Ideal candidates will have a degree in Electrical Engineering or a related field, hands-on experience

A leading technology company in Greater London is seeking a motivated Senior ML Engineer to build and deploy machine learning systems aimed at transforming legal document analysis.

A leading defence technology firm is seeking a Deployment Engineer to join their team in Greater London. This role involves hands-on deployment of software systems in high-pressure, real-world environments, working closely with users to tackle undefined problems. The ideal candidate has a strong eng

The AI Deployment Engineering team ensures the safe and effective deployment of Generative AI applications for developers and enterprises. As an AI Deployment Engineer you will help customers across various industries transform their businesses through applications such as customer service automatio

They’re hiring Forward Deployed Engineers to work on the front lines of deployment: embedding with users, solving live problems, and ensuring critical systems perform when it counts. Strong engineering background (Python, C++, Java, or similar). Degree in Computer Science, Engineering, Mathematics

SC Cleared Deployment Engineers / Floorwalkers – Win11 Rollout. SC Cleared Deployment Engineers / Floorwalkers / Junior IT Technicians. Experience in IT deployments, floorwalking, or deskside support.

A leading cybersecurity services company is seeking a Generative AI Engineer to design and implement innovative AI solutions. The role involves fine-tuning generative AI models, optimizing prompts, and ensuring secure deployment.

A leading AI research and deployment company in London is seeking an AI Deployment Engineer to enable customers across diverse industries to leverage Generative AI applications. The ideal candidate will have over 5 years of experience in technical consulting, strong communication skills, and a prove

As a Network Deployment Engineer, you will be on the ground in datacentres, installing, commissioning, and validating the networks that power Nscale’s GPU clusters. You’ll work directly with network gear, cabling, and racking, ensuring new deployments are delivered to specification and fully ope

A leading cybersecurity firm in the United Kingdom is seeking a Forward Deployed Engineer to enhance customer success through software deployment and technical integration. The role entails leading deployments, writing detection rules, and collaborating with various teams to ensure clients derive ma

They will be responsible for completing all tasks as set by the Regional Field Manger (RFM), Senior Field Engineer (SFE) or TSOC/NOC Engineers. LCC a Tech Mahindra Company is looking for Field Engineers located in UK. Field Engineering play a key role in building, testing and supporting customer acc

A leading IT services provider is seeking an IT Support Engineer / Deployment Technician to enhance Microsoft Teams Phone deployments across the UK.

A leading technology company in the UK is seeking a Deployment Engineer to tackle complex technical challenges within AI and hardware systems. This role involves working directly with researchers and engineers to bring cutting-edge machine learning models into real-world applications. The ideal cand

A leading technology company in the UK is seeking a Forward Deployed Engineer to ensure technical success across the full customer lifecycle. The ideal candidate will have over 10 years of experience in technical deployment, exceptional communication skills, and a strong ability to solve problems.

A technology company in Greater London is seeking a skilled Computer Vision Engineer to bridge machine learning research and production.

A pioneering company in financial crime intelligence seeks a Forward Deployed Engineer to enhance customer deployments and streamline solutions.

A telecommunications service provider in the UK is seeking Field Engineers to install, commission, and maintain network equipment for a high-performance team.