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Waffle & Co – Dessert Shop Staff Waffle & Co is looking for a friendly, hardworking and experienced person to join our team. You’ll be working in a busy dessert shop preparing and serving a variety of desserts and drinks, including waffles, crepes, milkshakes, milk cakes, sundaes and more. What we’re looking for: • At least 1 year of experience working in a dessert shop, café or similar role, • Experience making waffles, crepes, milkshakes and other desserts, • Someone who works well under pressure during busy periods, • Good attention to presentation and cleanliness, • Friendly and polite when dealing with customers, • Reliable, punctual and able to work well as part of a team, • Able to follow recipes and keep the quality of desserts consistent If you’re passionate about desserts, enjoy working with people and have the experience we’re looking for, we’d love to hear from you.

🍨 Join Our Team at Krave Dessert Café! 🍨 Are you passionate about desserts and great customer service? Krave Dessert Café is looking for a friendly, enthusiastic, and reliable team member to join our growing family. What We’re Looking For: ✨ Previous experience in hospitality, café, or dessert shop preferred ✨ A positive, can-do attitude with great people skills ✨ Ability to work well in a fast-paced environment ✨ Flexibility with shifts, including evenings and weekends Your Role Will Include: Serving our delicious desserts, drinks, and treats to customers Providing excellent customer service with a smile Preparing and presenting menu items to our high standards Maintaining a clean and welcoming café environment Working as part of a fun and supportive team What We Offer: ✅ Competitive pay ✅ Staff discounts on all our desserts ✅ A welcoming, supportive team atmosphere ✅ Opportunities to grow with us as we expand 📍 Location: Krave Dessert Café 📅 Start Date: Immediate start available If you love desserts as much as we do and want to be part of a dynamic team, we’d love to hear from you!

Krave Dessert Café is looking for an experienced, enthusiastic and driven Café Manager to lead the day-to-day operations of our busy dessert café. This is an exciting opportunity for someone with previous dessert café management experience who is passionate about delivering exceptional customer service, creating memorable guest experiences, and helping to grow an exciting brand. As Café Manager, you will oversee all aspects of the business, from leading the team and maintaining exceptional cleanliness standards to developing children's party packages, driving sales, and contributing to the continued growth of the Krave brand. Key Responsibilities • Manage the daily operation of the dessert café, ensuring smooth and efficient service., • Lead, motivate and develop the front and back of house team., • Deliver outstanding customer service and ensure every guest has an exceptional experience., • Maintain consistently high standards of cleanliness, hygiene and food safety throughout the café., • Manage staff rotas, recruitment, training and performance., • Monitor stock levels, ordering and supplier relationships., • Control labour and food costs while maintaining quality and profitability., • Ensure compliance with all Health & Safety and Food Hygiene regulations., • Handle customer feedback professionally and resolve issues promptly., • Drive sales through promotions, upselling and exceptional service. Children's Parties & Events • Organise and manage children's birthday parties and private events., • Create fun, memorable experiences for children and families., • Coordinate party bookings, staffing and event delivery., • Develop new party packages and themed experiences to increase revenue. Brand Development: Working alongside senior management, you will play an important role in growing the Krave brand by: • Developing new ideas to improve the customer experience., • Identifying opportunities to increase sales and customer loyalty., • Supporting new menu launches and seasonal promotions., • Assisting with local marketing initiatives and community engagement., • Maintaining brand standards across presentation, service and atmosphere., • Helping establish Krave as the leading dessert destination in the area. About You: We are looking for someone who has: Previous management experience within a dessert café, ice cream parlour or similar hospitality environment. A proven track record of leading successful teams. Experience organising children's parties or family-focused events. Strong understanding of brand development and customer engagement. Exceptional leadership and communication skills. Excellent organisational and time management abilities. High attention to detail with a commitment to maintaining exceptional cleaning and hygiene standards. Strong commercial awareness with the ability to drive sales and profitability. Confidence in dealing with customer enquiries and resolving complaints professionally. A positive attitude, strong work ethic and hands-on approach. Food Hygiene Certificate (Level 2 or above preferred). Flexibility to work evenings, weekends and busy seasonal periods. What We Offer: Immediate start. Competitive salary based on experience. Performance-related bonus opportunities. Career progression within a growing hospitality group. Opportunity to help shape and develop an exciting, expanding brand. Supportive, energetic and creative working environment. Staff discounts and company benefits. How to Apply: If you have the experience, passion and leadership skills to take Krave Dessert Café to the next level, we'd love to hear from you. Please send your CV and a short covering letter outlining your experience. Join Krave Dessert Café and play a key role in creating unforgettable desserts, memorable celebrations, and exceptional customer experiences while helping build one of the region's most exciting dessert brands. Benefits: • Company pension, • Discounted or free food, • Employee discount, • On-site parking, • Store discount Work Location: In person