Customer service manager jobs in NorthwoodCreate job alerts

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role... We have had an exciting new position open up working within our dynamic Technical Services team, responsible for show systems, lighting and sound at the Warner Bros. Studio Tour - The Making Of Harry Potter (WBSTL). The role has frontline Duty Technician responsibilities as and when required in response to the day-to-day technical needs of the attraction. You will also be required to provide the highest levels of customer service to visitors to the attraction and internal customers. This is a twelve-month fixed term contract position. Your Role Accountabilities... * Setup, operate, maintain, troubleshoot and control all aspects of industry leading show technology including lighting, sound, video, show control and integrated systems to ensure consistent visitor experience * Ensure all WBSTL technical and exhibition related maintenance requirements are delivered within agreed schedules and standards. * Assist with the delivery of live events as and when required * Ensure public and staff safety at all times * Monitor protection of assets and equipment within the tour areas in order to maintain the level of quality, reliability and maximise life span * Comply with internal health and safety regulations and working practices at all times * Maintain good communication channels across all departments including Visitor Experience, Studio Facilities and Corporate Archive * Work as part of a technical project team for themed feature development, installation and maintenance projects as directed by the Technical Services Management team * Contribute to the day-to-day running of the WBSTL and form part of the Visitor Services team covering weekends, evenings and school holidays 363 days a year on a shift pattern involving AM and PM shifts Qualifications & Experiences... * Proven track record in a similar maintenance position, preferably in the entertainment, visitor attraction or service industry * Knowledge of live event production and the relevant audio-visual skills involved in the delivery of such events * Experience of working with installed audio-visual show systems and fault finding and trouble shooting on these as required * Basic carpentry and maintenance skills and a good working knowledge of workshop environments * Previous experience of working in an operational and customer facing environment where there are significant numbers of the general public on site * Proven IT skills with a sound knowledge of Microsoft Office and associated packages * Basic knowledge of I.T switch networks and I.P based control systems Working Pattern This is a full-time position, averaging 40 hours per week. The role operates on a flexible rota, including a mix of early, mid, and late shifts. Shift times range from 6:30 AM (earliest start) to 10:45 PM (latest finish). The successful candidate will be required to work every other weekend as part of the regular schedule. #SO Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you. How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at ___ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our ___ for instructions to submit your request.

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role... We have had an exciting new position open up working within our dynamic Technical Services team, responsible for show systems, lighting and sound at the Warner Bros. Studio Tour - The Making Of Harry Potter (WBSTL). The role has frontline Duty Technician responsibilities as and when required in response to the day-to-day technical needs of the attraction. You will also be required to provide the highest levels of customer service to visitors to the attraction and internal customers. This is a twelve-month fixed term contract position. Your Role Accountabilities... * Setup, operate, maintain, troubleshoot and control all aspects of industry leading show technology including lighting, sound, video, show control and integrated systems to ensure consistent visitor experience * Ensure all WBSTL technical and exhibition related maintenance requirements are delivered within agreed schedules and standards. * Assist with the delivery of live events as and when required * Ensure public and staff safety at all times * Monitor protection of assets and equipment within the tour areas in order to maintain the level of quality, reliability and maximise life span * Comply with internal health and safety regulations and working practices at all times * Maintain good communication channels across all departments including Visitor Experience, Studio Facilities and Corporate Archive * Work as part of a technical project team for themed feature development, installation and maintenance projects as directed by the Technical Services Management team * Contribute to the day-to-day running of the WBSTL and form part of the Visitor Services team covering weekends, evenings and school holidays 363 days a year on a shift pattern involving AM and PM shifts Qualifications & Experiences... * Proven track record in a similar maintenance position, preferably in the entertainment, visitor attraction or service industry * Knowledge of live event production and the relevant audio-visual skills involved in the delivery of such events * Experience of working with installed audio-visual show systems and fault finding and trouble shooting on these as required * Basic carpentry and maintenance skills and a good working knowledge of workshop environments * Previous experience of working in an operational and customer facing environment where there are significant numbers of the general public on site * Proven IT skills with a sound knowledge of Microsoft Office and associated packages * Basic knowledge of I.T switch networks and I.P based control systems Working Pattern This is a full-time position, averaging 40 hours per week. The role operates on a flexible rota, including a mix of early, mid, and late shifts. Shift times range from 6:30 AM (earliest start) to 10:45 PM (latest finish). The successful candidate will be required to work every other weekend as part of the regular schedule. #SO Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you. How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at ___ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our ___ for instructions to submit your request.

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role... We have had an exciting new position open up working within our dynamic Technical Services team, responsible for show systems, lighting and sound at the Warner Bros. Studio Tour - The Making Of Harry Potter (WBSTL). The role has frontline Duty Technician responsibilities as and when required in response to the day-to-day technical needs of the attraction. You will also be required to provide the highest levels of customer service to visitors to the attraction and internal customers. This is a twelve-month fixed term contract position. Your Role Accountabilities... * Setup, operate, maintain, troubleshoot and control all aspects of industry leading show technology including lighting, sound, video, show control and integrated systems to ensure consistent visitor experience * Ensure all WBSTL technical and exhibition related maintenance requirements are delivered within agreed schedules and standards. * Assist with the delivery of live events as and when required * Ensure public and staff safety at all times * Monitor protection of assets and equipment within the tour areas in order to maintain the level of quality, reliability and maximise life span * Comply with internal health and safety regulations and working practices at all times * Maintain good communication channels across all departments including Visitor Experience, Studio Facilities and Corporate Archive * Work as part of a technical project team for themed feature development, installation and maintenance projects as directed by the Technical Services Management team * Contribute to the day-to-day running of the WBSTL and form part of the Visitor Services team covering weekends, evenings and school holidays 363 days a year on a shift pattern involving AM and PM shifts Qualifications & Experiences... * Proven track record in a similar maintenance position, preferably in the entertainment, visitor attraction or service industry * Knowledge of live event production and the relevant audio-visual skills involved in the delivery of such events * Experience of working with installed audio-visual show systems and fault finding and trouble shooting on these as required * Basic carpentry and maintenance skills and a good working knowledge of workshop environments * Previous experience of working in an operational and customer facing environment where there are significant numbers of the general public on site * Proven IT skills with a sound knowledge of Microsoft Office and associated packages * Basic knowledge of I.T switch networks and I.P based control systems Working Pattern This is a full-time position, averaging 40 hours per week. The role operates on a flexible rota, including a mix of early, mid, and late shifts. Shift times range from 6:30 AM (earliest start) to 10:45 PM (latest finish). The successful candidate will be required to work every other weekend as part of the regular schedule. #SO Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you. How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at ___ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our ___ for instructions to submit your request.

Early Years Leader - October Holiday Camp - Merchant Taylor's School - Northwood, London \n\n Making school holidays extraordinary \n \nThe Details \n\n\n\t • Title: Early Years Leader\n\t, • Reporting to: Camp Manager\n\t, • Contract: Seasonal work in school holidays.\n\t, • Oversee the delivery of a fun and engaging programme for the Ultimate Juniors on camp, ensuring all EYFS requirements are met.\n\t, • Prepare and deliver quality sports, arts & crafts and games for the four- and five-year olds, focusing on participation, development, and enjoyment.\n\t, • Direct and support a small team of Early Years staff.\n\t, • As the registered person, ensure Ofsted requirements are always met, liaising directly with an inspector in the event of an inspection.\n\t, • Be the main point of contact for the parents and guardians of the Juniors. This includes feeding back any observations or issues to parents.\n\t, • Manage some administrative duties for the Juniors (e.g., sign-in/out, registration etc).\n\t, • Liaise with the Camp Manager and work as a team to continuously promote the welfare of the children in your care.\n\t, • Supervise and engage with the children outside of activity times.\n\t, • Ensure the provision of childcare is always of a high quality to meet the needs of individual children from differing backgrounds and stages of development.\n\t, • Live up to the Ultimate Activity Camp promise of ‘Inspiring Children Every Day’ and behave in a manner that reflects the expectations of the company throughout your employment.\n\t, • Show high levels of energy, enthusiasm and professionalism, acting as a suitable role model for the children.\n\t, • Ensure all policies and procedures on camp are adhered to by yourself and the children in your care, including all health and safety, and safeguarding procedures.\n\t, • Educated to a minimum of Level 3 in Early Years/Childcare or Primary Education, with significant experience working with 4- and 5-year-olds.\n\t, • Experience of working with children and delivering activities and able to tailor the delivery and structure of a session according to age and ability.\n\t, • Be enthusiastic, energetic and passionate about working developing children through play and activity.\n\t, • Good organisation and communication skills. Candidates must be confident in their ability to lead a group of children and not shy away from responsibility.\n\t, • Good working knowledge of the Early Years Foundation Stage and how to apply it to a camp setting.\n\t, • Excellent communicator, with great face-to-face customer service skills. Candidates must be confident in their ability to interact with parents.\n\t, • A pro-active and conscientious team player, able to adapt to dynamic situations and challenges on camp.\n\t, • Some management or supervisory experience.\n\t, • Experience taking sole charge of a group of children.\n\t, • Paid pre-camp training programme to prepare you to be an Ultimate staff member.\n\t, • Competitive pay and opportunities for progression\n\t, • Subsidised First Aid qualifications and CPD opportunities.\n\t, • Each day is filled with rewarding work in an enthusiastic environment.\n\t

Position: Service Manager Location: Hertfordshire (near Watford) commutable from London, Hemel Hempstead, St Albans, Tottenham, Epping, Watford etc. – Hybrid working available Salary: up to £58K in your first year, plus benefits package & company vehicle Industry: Thermal Energy & Industrial Boilers PRS has engaged with a new client and a world leading manufacturer of products and systems provided to the Thermal Energy Sector. Due to a recent retirement from the service engineering team, we are seeking a Field Service Manager to join an exciting and thriving business, where progression and opportunity development is encouraged. This is a senior operational role responsible for the effective management, deployment and performance of a national field engineering team, supporting a large and growing installed base of industrial steam and thermal process equipment across the UK. You will also be a member of the Company’s management team. The successful candidate will combine technical understanding, people leadership and operational discipline, ensuring service activities are delivered safely, efficiently and to consistently high professional standards. The position plays a key role in maintaining the reliability and performance of customer installations while supporting the continued growth of the Service Division. The Role The Field Service Manager will be responsible for the day-to-day leadership and coordination of a team of approximately 16–18 home-based Service Engineers, ensuring effective utilisation of engineering resources and the consistent delivery of high-quality service support. Key responsibilities include: • Leading and managing the UK Service Engineer team, • Ensuring effective deployment of engineers based on skills, availability and customer requirements, • Managing the Service Scheduler, • Monitoring operational performance, engineer utilisation and service delivery standards, • Ensuring timely and accurate completion of service reports and work orders, • Supporting technical problem solving and escalation on complex service issues, • Ensuring safe working practices and advising on health and safety matters relating to service engineers, • Managing engineer performance, development and training requirements, • Supporting customer relationships and responding to service-related queries or concerns, • Working closely with internal teams including Sales, Projects and Service Coordination, • Driving continuous improvement in service processes and operational performance The Candidate The successful candidate will have a strong background in industrial field service operations and experience managing engineering teams in a technical environment. You will be comfortable balancing people leadership, operational performance and customer support, with the ability to organise and prioritise work across a geographically distributed team. Applicants should demonstrate: • Experience in field service management or senior engineering supervision, • A strong technical background in industrial plant, process equipment or mechanical systems, • Strong organisational and people management skills, • Ability to monitor and improve operational performance, • Professional communication skills when dealing with engineers, customers and internal teams, • A structured and disciplined approach to operational management, • Confidence using digital service management and reporting systems

Camp Manager - Summer Holiday Camp - Merchant Taylor's School - Northwood, London \n\n Making school holidays extraordinary \n \nThe Details \n\n\n\t • Title: Camp Manager\n\t, • Reporting to: Head of Operations\n\t, • Contract: Seasonal work in school holidays.\n\t, • Directly manage a team of staff selected for you to ensure they deliver both the quality of care and the standard of activities expected at Ultimate Activity Camps.\n\t, • Inspire your staff to deliver quality activities by leading by example with energy and enthusiasm.\n\t, • Ensure all policies and procedures on camp are adhered to by yourself, your staff and the children in your care, including all health and safety, and safeguarding procedures. This may include implementing new procedures to ensure camp runs smoothly and remains a safe environment for staff and children.\n\t, • Lead Camp Induction Day for your staff prior to camp opening.\n\t, • Work with the Early Years Leader to ensure Ofsted requirements are always met on camp, liaising directly with an inspector in the event of an inspection.\n\t, • Liaise with Head Office with updates, queries any issues that arise throughout the day.\n\t, • Act as the point of contact for parents on camp, in person and on the phone, including feeding back any issues that arise throughout the day.\n\t, • Act as the point of contact with the Host School, meeting with their representatives to ensure the smooth running of camp.\n\t, • Manage all administrative duties on camp, including sign-in and sign-out procedures, registration, staff rotas and changes to the timetable.\n\t, • As well as our multi-activity programme, Ultimate Activity Camps encompasses several other specialist programmes. As a Camp Manager you must liaise with the staff teams of these specialist programmes to ensure the smooth running of your site.\n\t, • Manage any other challenges that come with running a dynamic holiday camp environment.\n\t, • Continuously promote the welfare of the children in your care and ensure the provision of childcare is always of a high quality to meet the needs of individual children from differing backgrounds and stages of development.\n\t, • Live up to the Ultimate Activity Camp promise of ‘Inspiring Children Every Day’ and behave in a manner that reflects the expectations of the company throughout your employment.\n\t, • Qualified or working towards a qualification in childcare, teaching or coaching, with significant experience of working with children.\n\t, • A natural leader with management experience, ideally within the holiday camp, childcare, teaching or coaching sectors.\n\t, • Excellent communicator, with strong face-to-face customer service skills. Candidates must be confident in their ability to talk to parents and host school staff.\n\t, • Good working knowledge of camp activities. You must be prepared to take short term cover of groups until suitable cover is sorted.\n\t, • Good decision maker, able to quickly assess and make informed judgements.\n\t, • Pro-active and conscientious, able to adapt to situations when required.\n\t, • Paid pre-camp training programme to prepare you to be an Ultimate staff member.\n\t, • Competitive pay and opportunities for progression\n\t, • Subsidised First Aid qualifications and CPD opportunities.\n\t, • Each day is filled with rewarding work in an enthusiastic environment.\n\t

As our Operations Deputy Team Manager, you will play a pivotal role in the success of our Operations department. You’ll be helping deliver high-quality service throughout the meter lifecycle — analysing data, solving queries, driving process improvements and supporting your team to deliver excellence. What you'll be doing: • Ensuring seamless delivery of back-office processes across the contract-to-cash lifecycle, • Driving continuous improvement to enhance customer experience, • Building strong working relationships with third-party providers, • Supporting ad‑hoc projects, reporting and new initiatives, • Identifying value-add opportunities and delivering measurable impact, • Coaching and developing colleagues through 1:1 support, • Helping coordinate daily team priorities to achieve KPIs, • Ensuring risk controls are effective and consistently reviewed What you’ll bring: • Strong data analysis, reporting and Excel skills, • Proven experience in performance coaching and colleague development, • Excellent communication, influencing and decision-making skills, • A sharp analytical mindset and meticulous attention to detail, • Ability to prioritise, work independently and meet deadlines, • Creative and innovative problem-solving What can we offer? This role offers a competitive package of remuneration along with access to a wide range of company benefits which includes; • Private medical insurance, including 24/7 GP appointments and access to a wide range of professional support. We also offer a life assurance and income protection scheme from day one!, • Our annual company profit share scheme, rewarding everyone at Corona by sharing in our success., • Employee self-sacrifice Electric Vehicle scheme, with a wide range of different models to choose from – supporting our commitment to the energy transition., • Access to thousands of retail and entertainment discounts through our internal rewards and recognition scheme, all linked to our company values. On top of these great benefits, we also continue to invest in our people through a wealth of development opportunities, supporting you to get the most from your career! Working Pattern In this role you will be able to work on a hybrid pattern, with Tues-Thurs in the office and Monday and Friday at home. Our standard office hours are 0830 – 1700, Monday to Friday. Working with us at Corona Energy At Corona Energy we are driven by our company culture which is focused around our core values; Empowered, Forward Thinking and Impactful – these are underpinned by our central value “Customer First”. This year we were proud to have been independently certified as one of the Best Places to Work in the UK with over 80% of our team recognising our outstanding employee experience! To support this experience, we also offer our team; • Amazing office spaces, with complimentary breakfast, fruit, snacks and drinks throughout the day., • An annual focus on wellbeing with events and activities to support your health, wealth and inner-self!, • An opportunity to support our charity partners, or to give back to important causes by fundraising or volunteering our time., • The chance to celebrate success together, at one of our regular sports and social events or at our annual company awards. If you are looking for a career that is all about positive energy, we would welcome your application! Corona Energy is a Disability Confident employer and as such will offer any successful applicant whatever reasonable adjustments they may require in order to take part in our recruitment process.

Early Years Leader - Easter Holiday Camp - Merchant Taylor's School - Northwood, London \n\n Making school holidays extraordinary \n \nThe Details \n\n\n\t • Title: Early Years Leader\n\t, • Reporting to: Camp Manager\n\t, • Contract: Seasonal work in school holidays.\n\t, • Oversee the delivery of a fun and engaging programme for the Ultimate Juniors on camp, ensuring all EYFS requirements are met.\n\t, • Prepare and deliver quality sports, arts & crafts and games for the four- and five-year olds, focusing on participation, development, and enjoyment.\n\t, • Direct and support a small team of Early Years staff.\n\t, • As the registered person, ensure Ofsted requirements are always met, liaising directly with an inspector in the event of an inspection.\n\t, • Be the main point of contact for the parents and guardians of the Juniors. This includes feeding back any observations or issues to parents.\n\t, • Manage some administrative duties for the Juniors (e.g., sign-in/out, registration etc).\n\t, • Liaise with the Camp Manager and work as a team to continuously promote the welfare of the children in your care.\n\t, • Supervise and engage with the children outside of activity times.\n\t, • Ensure the provision of childcare is always of a high quality to meet the needs of individual children from differing backgrounds and stages of development.\n\t, • Live up to the Ultimate Activity Camp promise of ‘Inspiring Children Every Day’ and behave in a manner that reflects the expectations of the company throughout your employment.\n\t, • Show high levels of energy, enthusiasm and professionalism, acting as a suitable role model for the children.\n\t, • Ensure all policies and procedures on camp are adhered to by yourself and the children in your care, including all health and safety, and safeguarding procedures.\n\t, • Educated to a minimum of Level 3 in Early Years/Childcare or Primary Education, with significant experience working with 4- and 5-year-olds.\n\t, • Experience of working with children and delivering activities and able to tailor the delivery and structure of a session according to age and ability.\n\t, • Be enthusiastic, energetic and passionate about working developing children through play and activity.\n\t, • Good organisation and communication skills. Candidates must be confident in their ability to lead a group of children and not shy away from responsibility.\n\t, • Good working knowledge of the Early Years Foundation Stage and how to apply it to a camp setting.\n\t, • Excellent communicator, with great face-to-face customer service skills. Candidates must be confident in their ability to interact with parents.\n\t, • A pro-active and conscientious team player, able to adapt to dynamic situations and challenges on camp.\n\t, • Some management or supervisory experience.\n\t, • Experience taking sole charge of a group of children.\n\t, • Paid pre-camp training programme to prepare you to be an Ultimate staff member.\n\t, • Competitive pay and opportunities for progression\n\t, • Subsidised First Aid qualifications and CPD opportunities.\n\t, • Each day is filled with rewarding work in an enthusiastic environment.\n\t

Pepper Advantage is one of the leading loan servicing companies in the UK, and we are currently recruiting for a Resource Planning Manager to join our Operations team in Uxbridge, London. You will be responsible for managing a resource planning function across operational departments, which supports the requirements and campaign strategies in accordance with business direction. This will include assessing resource requirements and maximising resource capacity across operational areas, ensuring customer contact is optimised through various strategic and tactical campaigns. This a hybrid role with the requirement of two days per week office attendance. As a Resource Planning Manager, some of your key responsibilities will include: • Building Dialler campaigns (both automated and bespoke) and filters, inbound IVR’s and scripters., • Building Forecasting weekly/monthly/quarterly based on historical inbound calls volumes and campaign activity., • Managing change requests coming into the dialler team and prioritising/managing these accordingly., • Line management of the dialler team members, including 1-2-1’s, coaching and performance management., • Creating and maintaining documented processes and procedures within the dialler team., • Completing Audit and Quality control checks across all processes and procedures., • Incident Management of any dialler outages, both internally and with outsourced vendors, • Building files for text message campaigns to be sent to customers., • Reviewing agent adherence and agreeing agent SLAs with Team Managers to ensure maximum productivity., • Creation of automated and bespoke dialler campaigns, • Effective forecasting and planning, • Establishing and maintaining appropriate internal control safeguards., • Interacting with other managers to provide project management expertise to deliver change., • Considering Consumer duty and other customer/business outcomes in all aspects of strategic planning. Essential Skills: • Prior experience in a Resource Planning Manager role, • Intermediate-advanced proficiency level in Excel., • Experience in building dialler campaigns, • Experience in team management, • Awareness of the principles of Consumer Duty, • Basic statistics knowledge, • Knowledge of Ofcom requirements, • Strong interpersonal skills. Benefits • Salary of up to £60,000 per annum, • After Induction Training, Hybrid Working (2 days per week in office) is available., • Private Medical Insurance, • Salary Sacrifice Pension matched up to 8%, • 25 days Holiday (increasing with length of service) plus Bank Holidays, • EAP, • Enhanced Maternity & Paternity, • Wellbeing & volunteering Days, • Eye Care Contribution, • Life Assurance About Pepper Advantage The UK arm of Pepper Advantage was established in 2013, and today we’re one of the most successful and dynamic loan-servicing businesses throughout the four home nations. With offices in London and the North of England, Pepper Advantage UK employs over 360 people and has approximately US$25 billion in assets under management. Key sectors include commercial and residential mortgages, including prime, near-prime and non-conforming, and SME loans.

Are you an experienced Primary Servicing Manager with mortgage industry experience? Pepper Advantage is one of the leading specialist loan servicing companies in the UK and we are looking for an experienced Primary Servicing Manager to join our team in Uxbridge. Our Primary Servicing Managers are responsible for delivery of the day-to-day service and performance goals of the Primary Servicing team that they lead. This includes the team and individual queue performance, call handling performance, people management, mandated decision-making, complaint handling, and project work. As a Primary Servicing Manager, your key responsibilities will include: • Managing the relationship with our client, representing Pepper Advantage appropriately through accurate timely reporting and governance, • Delivering the inbound call handling SLA by planning agent cover effectively and by monitoring Specialist activity, • Taking responsibility for resolving complaints as per the complaints process, • Complying with monthly QA, oversight, and end to end reporting, • Establishing and maintaining appropriate internal control safeguards, • Ensuring call observations and 1:1s are delivered for each agent monthly, • Recruiting, training, coaching, and developing the team as needed, • Delivering own and team annual objectives, • Building and maintaining strategic relationships throughout the business and with third parties, • Building and delivering the team plan to manage all queues within SLA goal Additional Information This role will be based in our Uxbridge office. We are currently operating a hybrid approach with the expectation of a minimum of two days per week being office-based. This will follow an initial office based training period. Essential Skills • Confident and experienced team manager, • Prior exposure to operational loan management, • Able to consistently deliver excellent customer service, • Experience in managing client relationships, • A robust understanding of relevant regulation and associated legislative policy and the impact this has on the role, • Prior exposure to loan and mortgage products, • Detail-orientated and able to use data effectively, • Self-reliant and self-motivated, • Able to effectively delegate and work to tight deadlines, • Strong English verbal, written, and presentation-based communication skills, • A good knowledge of Microsoft Office, • Accurate, well organised, and reliable Benefits • Salary of £45,000 per annum, • Hybrid role, • Private medical insurance, • Discretionary annual bonus, • Salary sacrifice pension matched up to 8%, • 25 days holiday (increasing with service) plus bank holidays, • EAP, • Enhanced maternity and paternity, • Wellbeing and volunteering days, • Eye care reimbursement, • Payroll giving, • Life Assurance About Pepper Advantage The UK arm of Pepper Advantage was established in 2013, and today we’re one of the most successful and dynamic loan-servicing businesses throughout the four home nations. With offices in London and the North of England, Pepper Advantage UK employs over 360 people and has approximately US$25 billion in assets under management. Key sectors include commercial and residential mortgages, including prime, near-prime and non-conforming, and SME loans.

Spa Manager £30,000 + Commission Full Time Role Bushey, Watford We’re recruiting for a fantastic spa opportunity, this role is an exciting chance to step into management within a well-equipped and beautifully designed spa environment. The site offers an exceptional guest experience, combining relaxation, wellness, and premium facilities, making it an inspiring place to work and grow your career. Are you a Senior Spa Therapist ready to take that next step into management? This is an exciting opportunity to move into your first leadership role as a Spa Manager. If you’re passionate about delivering exceptional treatments but also eager to develop your leadership skills, drive performance, and take ownership of a spa operation, this role is designed for you. This isn’t just a Spa Manager position it’s a genuine development opportunity. You’ll be supported as you transition from senior therapist to leader, gaining hands-on experience managing a team, driving revenue, and influencing the success of the spa. The Role You’ll lead from the front, combining hands-on treatment work with team leadership and commercial responsibility. You will: • Support, motivate, and develop a team of therapists to deliver outstanding service, • Spend around 50% of your time delivering treatment, keeping your passion at the core, • Learn how to drive revenue through repeat business, retail, and upselling, • Take ownership of the spa’s performance and customer experience, • Work closely with the wider leisure centre management team About You This role is perfect for someone ready to step up and grow into management. You’ll likely be: • A Senior Spa/Beauty Therapist with NVQ Level 3 (or equivalent), • Already mentoring or supporting junior team members, • Commercially aware, with confidence in recommending and selling treatments/products, • Organised, people-focused, and eager to learn, • Ready to take on more responsibility and build a long-term career in spa management Your recruiter for this role is Becky Hopkinson, Account Manager at Love Recruitment and can be contacted simply by applying for this role below. Love Recruitment are a fitness recruitment agency, specialising in hundreds of fitness jobs like these. Lauren is a health and fitness recruitment specialist for the whole fitness sector and if keen to considered please ‘apply now’. Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process.

Service Relationship Manager Salary Range: 80,000.0 GBP - 90,000.0 GBP Location: Watford 4 days/week in office Required Skills & Experience Strong experience (5+ years) in a Service Relationship Manager, Service Delivery Manager or IT Service Manager role. • Solid working knowledge of ITIL (v3 or v4) and practical experience applying ITIL principles in a live service environment., • Experience managing complex, mission-critical B2B technology services, ideally in regulated or high-availability environments., • Comfortable working across technical teams, with a good understanding of software platforms, infrastructure and operational support models., • Proven ability to build trusted customer relationships and operate confidently with senior stakeholders., • Strong analytical skills, able to interpret service data and turn insight into improvement actions., • Excellent communication and stakeholder management skills., • Fluent in English, both written and verbal., • ITIL certification is strongly preferred (Foundation minimum; higher levels a plus). Job Description This role is accountable for owning the end-to-end service relationship with assigned customers, acting as the single point of accountability for service quality, performance and continual improvement. Operating within an ITIL-aligned service management framework, you will work closely with customers and internal teams to ensure services are delivered in line with agreed SLAs, drive continual service improvement (CSI), and build trusted, long-term partnerships based on transparency and outcomes. Own and manage the service relationship with assigned customers, acting as the primary point of contact for all live service matters. • Represent the customer within Scientific Games, ensuring service performance, risks and improvement opportunities are clearly understood and acted upon. • Lead and maintain ITIL-based service governance, including service reviews, SLA reporting, KPI tracking and escalation management. • Develop, agree and track Continual Service Improvement (CSI) plans, driving measurable improvements in service quality, resilience and customer satisfaction. • Coordinate with internal teams across service operations, engineering, infrastructure, testing and delivery to resolve incidents, problems and service risks. • Ensure timely and effective handling of incidents, problems and major service events, including customer communication and post-incident reviews. • Monitor service performance trends and proactively identify risks, dependencies and improvement opportunities., • Support service onboarding, transitions and changes, ensuring customers experience smooth and controlled service evolution.

Early Years Leader - Summer Holiday Camp - Merchant Taylor's School - Northwood, London \n\n Making school holidays extraordinary \n \nThe Details \n\n\n\t • Title: Early Years Leader\n\t, • Reporting to: Camp Manager\n\t, • Contract: Seasonal work in school holidays.\n\t, • Oversee the delivery of a fun and engaging programme for the Ultimate Juniors on camp, ensuring all EYFS requirements are met.\n\t, • Prepare and deliver quality sports, arts & crafts and games for the four- and five-year olds, focusing on participation, development, and enjoyment.\n\t, • Direct and support a small team of Early Years staff.\n\t, • As the registered person, ensure Ofsted requirements are always met, liaising directly with an inspector in the event of an inspection.\n\t, • Be the main point of contact for the parents and guardians of the Juniors. This includes feeding back any observations or issues to parents.\n\t, • Manage some administrative duties for the Juniors (e.g., sign-in/out, registration etc).\n\t, • Liaise with the Camp Manager and work as a team to continuously promote the welfare of the children in your care.\n\t, • Supervise and engage with the children outside of activity times.\n\t, • Ensure the provision of childcare is always of a high quality to meet the needs of individual children from differing backgrounds and stages of development.\n\t, • Live up to the Ultimate Activity Camp promise of ‘Inspiring Children Every Day’ and behave in a manner that reflects the expectations of the company throughout your employment.\n\t, • Show high levels of energy, enthusiasm and professionalism, acting as a suitable role model for the children.\n\t, • Ensure all policies and procedures on camp are adhered to by yourself and the children in your care, including all health and safety, and safeguarding procedures.\n\t, • Educated to a minimum of Level 3 in Early Years/Childcare or Primary Education, with significant experience working with 4- and 5-year-olds.\n\t, • Experience of working with children and delivering activities and able to tailor the delivery and structure of a session according to age and ability.\n\t, • Be enthusiastic, energetic and passionate about working developing children through play and activity.\n\t, • Good organisation and communication skills. Candidates must be confident in their ability to lead a group of children and not shy away from responsibility.\n\t, • Good working knowledge of the Early Years Foundation Stage and how to apply it to a camp setting.\n\t, • Excellent communicator, with great face-to-face customer service skills. Candidates must be confident in their ability to interact with parents.\n\t, • A pro-active and conscientious team player, able to adapt to dynamic situations and challenges on camp.\n\t, • Some management or supervisory experience.\n\t, • Experience taking sole charge of a group of children.\n\t, • Paid pre-camp training programme to prepare you to be an Ultimate staff member.\n\t, • Competitive pay and opportunities for progression\n\t, • Subsidised First Aid qualifications and CPD opportunities.\n\t, • Each day is filled with rewarding work in an enthusiastic environment.\n\t

Credit Manager - Uxbridge - £55,000 / £60,000 - Bonus Scheme - Hybrid working About the Client Wade Macdonald are currently working with an exciting organisation within the FMCG, operating at scale in the UK and internationally. They are a sizeable organisation with strong market presence and ambitious growth plans. They are dedicated to nurturing a culture of continuous improvement, where learning is a lifelong journey and challenges are opportunities for growth. About the Job This Credit Manager position will take on full ownership of the accounts receivable function while leading and developing a small team. Reporting into the Financial Controller, the role plays a key part in managing credit risk, cashflow performance, and stakeholder relationships across the business. Duties will include: • Taking ownership of all accounts receivable activity across multiple sales channels, • Leading cash collection and allocation processes, ensuring accuracy and timeliness, • Managing customer credit limits, credit checks, and ongoing credit risk reviews, • Overseeing aged debt reporting and highlighting potential risk areas, • Maintaining and governing credit-related data within SAP, • Acting as the key contact for credit insurers and internal credit committees, • Producing regular cashflow forecasts and debtor analysis, • Managing and developing a direct report, providing coaching and support What You Will Receive in Return You will join an organisation that values collaboration and long-term development, offering genuine scope to shape the role. In return, you will receive a 10% bonus, hybrid working, and the opportunity to work within a supportive, high-performing finance team with clear progression opportunities.

Employer description: Bates IT supplies information technology solutions and network support, crucial to maintaining a competitive edge. Collaborating with Bates Connect engages a range of services within data infrastructure and communications systems, ensuring flexibility throughout. The successful apprentice will be working at 2-3 different sites across a week: • 1Floor, Side B, Maple House, 149 Tottenham Court Road, W1T 7NF, • Barnet Enfield and Harringay Mental Health Trust, Block B2, St. Ann's Hospital, St Ann's Rd, London, N15 3TH, • To provide technical advice, and to work closely with colleagues to maintain agreed service levels, • To implement and work on specific IT projects as required, • Provide onsite and face to face ICT support to customer organisations, • Provide Service Desk support / cover as required, • To provide support for the Client Manager in times of absence, • To help maintain operational procedures and system documentation, • Deliver to deadlines, • Diagnosing and resolving technical faults accurately, • Willing to go the extra mile

Business Customer Manager Watford Currys, Watford Permanent Full Time At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing. As a Business Customer Manager, you’ll be accountable for our B2B proposition in-store, you’ll take the lead on creating an experience our business customers love. Helping to meet and exceed all of their technology wants and needs. You’re the one who will coach the team to nurture existing relationships with local business owners, as well as giving them the confidence to develop new ones. Like you, they will delight in bringing technology to life for our customers and going above and beyond during every interaction. As part of this role, you’ll be responsible for: ● Coaching colleagues to inspire our business customers to buy the best products to suit their needs, however they choose to shop with us. ● Building a strong network with local businesses, developing new relationships and growing existing accounts. ● Leading a highly engaged team, understanding their strengths and development opportunities, supporting personal development plans and encouraging progression. ● Inspiring colleagues to put the customer first whilst driving business sales and profit objectives. This isn’t a role for someone who wants to stand still. Our business moves at pace, and it’s suited to someone who wants to grow with it. You’ll be driven by finding innovative ways to transform how local businesses use our exciting tech products and services. Enhancing B2B performance and building for the future. Doing it because it makes you proud and because you want your store to achieve. You will need: ● To have management experience and a hands-on style. ● Background in either a retail or B2B environment (or both!). ● Proven coaching skills and a passion for building team confidence and capability. ● A track record of identifying commercial opportunities to deliver KPIs. ● To be confident working in a team, approachable and friendly to colleagues and customers. We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you’ll find a host of benefits designed to work for you. They include: ● Performance-related bonus. ● Product discounts on the latest tech. ● A range of wellbeing initiatives. Join our Business Sales team and we’ll be with you every step of the way, helping you make this role your own and develop the career you want. We’ll give you the chance to learn new skills, try out different opportunities and work with teams across the business to help you progress quickly. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet. Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email ___ and we’ll do our best to help.

Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme! As an Assistant Manager, you’ll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with firm focus on the customers journey. You will have had previous hands-on experience as a mechanic or management experience in a similar environment as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service. If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today! • Maximum amount £33,100 per annum + bonus, • Average uncapped bonus of £7,100 per year (with potential to earn more), • 5 days a week, • 5.6 weeks’ annual leave, • Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores, • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more, • Family & Friends Discount Events, • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme, • Financial planning support via Wagestream - access up to 30% of your salary in advance, • GP Access, 364 days a year, 24 hours a day, • Join the Share save scheme with a 20% discount on shares, • Health Cash Plan – to access wellbeing services and claim back healthcare costs, • Pension Scheme & Life Assurance, • You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too. What we’re looking for: • Proven ability to deliver high levels of customer satisfaction through effective management and leadership, • Experience in coaching, training, and developing colleagues in the moment, • Strong technical/mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience), • Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes, • Bring your own set of tools and put them to great use in a busy, well-equipped workshop, • Experience of maintaining compliance with Health & Safety standards, • Excellent verbal and written communication skills, • IT proficient, with the ability and willingness to learn in-house systems, • Strong organisational and time management skills Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

We’re Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we’ve grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we’ll invest in you. You’ll be in a supportive environment where you’ll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you’re building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you’ll have the tools and support to take the next step – and the one after that. Responsibilities From your very first day, you’ll be trusted with real responsibility and exposed to all areas of our business. You’ll develop skills in: • Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers., • Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships., • Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements., • Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance., • A Bachelor’s degree is preferred; however, professional experience can be substituted if applicable., • You must have a full manual UK driving licence, but we do make accommodations for applicants who don’t drive due to a disability.

Job Category: HousingRegion / Division: UK RegionLocation: Civic Offices or one of our Area Housing Offices, PortsmouthWorking Hours: 37 Brilliant opportunity to join Portsmouth Homes as a Local Housing Manager! Your new role The Social Housing Sector has seen considerable change in the last 2 years with the addition of new and revised regulation including a new set of consumer standards. Portsmouth Homes is undertaking a programme of change to respond to the new environment and changes in expectations from our tenants and leaseholders. The Local Housing Manager will manage a team of Generic Housing Officers to provide housing services to our tenants including general Tenancy Management, ASB Management, effective Void Management (including decants when needed) to minimise void turnaround times and Income management including basic budgeting and benefit advice. The role will need to work closely with other peers across the Directorate, other agencies and stakeholders to ensure that we provide effective joined up Housing Services to our tenants with customers at the heart of the service and ensuring value for money. The successful applicant will bring knowledge and experience of social housing law and provision of generic housing management services with a focus on good customer service. Creating accurate and relevant notes of conversations and reasons for actions or non-actions that need to be understandable to others and relied on for Court Action. You will closely with the Senior Housing Manager to manage the service through performance management, data analysis and resource deployment, anticipating peaks and troughs in demand and making use of feedback from complaints and tenant engagement events to improve outcomes for tenants. You will contribute to policy and process design and attend meetings across the organisation and directorate to represent Portsmouth Homes housing management service and your team. The Local Housing Manager will ensure that policy and process is followed to create consistency of service across teams allowing for consideration of individual circumstances. You will need to understand the regulatory framework in which we operate and be responsible for the team's compliance with the consumer standards, providing training, support and mentoring to team members using a coaching style to develop individuals. You'll understand the need to adapt management styles to individuals working in an agile way with excellent communication and team building skills. The successful applicant must be adaptable and may be required to work on specific Housing Management related projects. Please see the full job profile attached at the bottom of this page for all details of what this role will involve and the person we are looking for! About Portsmouth City Council Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act. We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. ___. Our recruitment process Full information about our recruitment process can be found on our support for applicants' page: ___ You must demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. If you apply without a detailed personal statement, it is unlikely that you will be successful. We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at ___ You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it. Read more about working at Portsmouth City Council and our benefits on our career's portal homepage: ___ Should you require any support in completing the application form please contact or call the recruitment team on .

Job Category: Customer ServiceRegion / Division: UK RegionLocation: Civic Offices, PortsmouthWorking Hours: 37 Fixed Term Contract/Secondment for up to 12 months to cover maternity leave Your new role Our Safe at Home service is designed to help our customers to stay safe and live independently in their own home. Getting older, living with a long-term condition or recovering from an illness can make it harder to cope at home. Safe at Home offers peace of mind by making sure that our customers can get help when needed, 24 hours a day, 365 days a year. Safe at Home offers a range of technologies – called telecare and home safety equipment – that helps people of all ages. The fulfilment of the purpose of the service is the primary focus as should be the aim at all times: "help me stay safe and living independently in my own home" in this interesting and rewarding role, you will manage a team of officers responsible for the delivery and administration of the Safe at Home service within the Private Sector Housing service for Portsmouth City Council. You will monitor and manage the performance of service and equipment suppliers, work with stakeholders to ensure the service meets our customers' needs, and ensure that it is a high quality service for our customers. We are looking for an enthusiastic, motivated, and dedicated individual with a demonstrable commitment to top quality customer service, with management experience. The Council will offer appropriate support to the successful candidate in their professional development. For full details of what the role will involve please see the job profile attached at the bottom of this page! Who is the person? • It is desirable that the post holder have an advanced qualification in management or business related field., • The post holder must have GCSE grade A-C (or equivalent) in Maths & English., • The post holder must have a demonstrable experience of leading and managing a customer facing team., • It is desirable for the post holder to have experience working in a health or care related service, or to have experience of technology enabled care., • The post holder will have demonstrable experience of managing contracts with suppliers, including monitoring performance and taking action when suppliers do not meet the requirements of the contract., • The post holder can balance a busy and varied workload with strong time management., • Ability to encourage and inspire good performance in the team and experience of identifying and improving poor performance., • Has the ability to work proactively and is able to remain motivated and can motivate others, working on your own initiative in coordinating multiple tasks and leading by example., • The post holder will be able to communicate with a range of stakeholders and direct reports with confidence to promote the service or explain operational processes., • The post holder will be emotionally resilient and able to support direct reports in remaining resilient with the impact of being exposed to customer's difficult circumstances. Being able to remain professionally detached and focused even if the message you deliver involves saying no in difficult circumstances., • The post holder must have excellent communication skills, with the ability to communicate clearly and concisely with different audiences at different levels, both verbally and in writing., • The post holder will be competent in the use of IT systems with a good working knowledge of Microsoft Packages (to include Word, Outlook, and Excel) and databases., • The post holder can analyse and interpret data and how it reflects the performance of the service as well as that of individual officer performance. Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act. We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. ___. Additional Information Interview date: 14th April 2026 Our recruitment process Full information about our recruitment process can be found on our support for applicants' page: ___ You must demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. If you apply without a detailed personal statement, it is unlikely that you will be successful. We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at ___ If applying as a secondment you will need permission from your current line manager releasing you for this secondment. Please state you have this on your personal statement on the application. You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it. Read more about working at Portsmouth City Council and our benefits on our career's portal homepage: ___ Should you require any support in completing the application form please contact or call the recruitment team on .

As Store Manager, you’ll: Lead, coach & inspire a large store team Drive brilliant customer service every day Deliver commercial results through smart decision-making Champion company values & people development Ensure smooth, safe & efficient store operations. Store Manager – UK Top

As Assistant Store Manager, you’ll: Support the Store Manager in leading and inspiring the team Deliver outstanding customer service across the store Drive commercial performance & maintain operational excellence Coach, mentor and develop colleagues Ensure a safe, efficient and well-run store

Brilliant at leading a team? Learn more about the general tasks related to this opportunity below, as well as required skills. Ready for the next step in your career as a Centre Manager with the UKs largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme! Here at National Tyres, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction. If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, dont delay apply today! £37,000 - £40,000 per annum Average uncapped bonus of £10,800 per year (with potential to earn more) 5 days a week (This centre is closed on Sundays) Earn extra with our refer a friend scheme T&Cs Apply. Benefits Include: 5.6 weeks annual leave Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores Discounts on everything from groceries, shopping, insurance, days out, restaurants and more Family & Friends Discount Events Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme Financial planning support via Wagestream - access up to 30% of your salary in advance GP Access, 364 days a year, 24 hours a day Join the Share save scheme with a 20% discount on shares Health Cash Plan to access wellbeing services and claim back healthcare costs Pension Scheme & Life Assurance You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too. Skills and experience • Fantastic leadership and team management skills within the automotive or similar industry, • Experience delivering high customer satisfaction and displaying effective management., • Engaging and motivational, coaching-based approach to team development and able to provide in the moment training., • Experience of meeting compliance standards across Health and Safety, • Experienced with high sales turnover and managing KPIs, • Excellent communication skills, verbally and written., • IT Proficient, with the willingness to learn in-house systems., • Good time management Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. xrnqpay We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Job Title: Account Manager - Financial Markets Take the next step in your career now, scroll down to read the full role description and make your application. Location: Watford, Hertfordshire (Office Based) Salary: £26,500 per annum starting to £27,500 per annum after probation Performance-based commission in line with responsible sales practices and regulatory standards One week fully paid training upon successful first interview Job type: Full time, Permanent Are you ready to build a career from day one? We are looking for ambitious and driven individuals who are ready to develop within a fast-paced, regulated financial services environment. A background in finance is not a requirement for this role. That said, candidates who are familiar with financial markets, products, or terminology often find they settle into the role more quickly. If you have studied finance or a related field, this is where that knowledge starts to work for you. This is a client-facing, non-advisory role. You will communicate with clients daily, build professional relationships, and provide general information about our financial products and platform. All client communications are conducted in a fair, clear, and non-misleading manner, in full accordance with FCA regulatory standards. Employees in this role do not provide financial advice. Key Responsibilities: • Client engagement. Maintain proactive and professional communication with clients via telephone and email, establishing rapport and understanding their informational needs in relation to our products., • Product information. Provide clear, fair, and balanced general information about our financial instruments, platform features, and educational materials. All information is provided in a non-advisory capacity and must include appropriate risk disclosure in line with FCA requirements., • Relationship management. Build and maintain professional client relationships by delivering a consistent standard of service, responding to enquiries promptly, and ensuring clients are treated fairly at all times., • Compliance and conduct. Adhere to all regulatory requirements and internal compliance standards throughout every client interaction, including accurate record-keeping, appropriate risk disclosure, and client suitability escalation., • Previous experience in a client-facing, customer service, or financial services role is advantageous but not essential, • Strong verbal and written communication skills, with the ability to present information clearly and accurately, • A professional and composed telephone manner, • Resilience, self-motivation, and the ability to work consistently under pressure, • A conscientious approach to performance targets within a structured, compliant framework, • Proficiency in standard computer applications and CRM systems We believe in being transparent with all candidates. This is a performance-based role within a structured, target-driven environment. You will encounter challenges including client objections and demanding performance expectations. Success in this role requires consistency, professionalism, and the ability to maintain composure under pressure. Training and selection process Our recruitment process is designed to identify candidates who are the right fit for the role and for a regulated financial services environment. • Candidates who are successful at the first stage interview will be invited to attend a one-week, fully paid training programme, • Training covers an introduction to the role, systems, client communication standards, and regulatory and compliance requirements as set out by the FCA Those who meet performance standards and demonstrate the right attitude progress. Fortrade promotes from within, conducts annual salary reviews, and provides high performers with career development and exposure that extends well beyond this role. Employee benefits: • Performance-based commission structure. Earnings vary depending on individual results and are in line with responsible sales practices, • Weekly and monthly incentive vouchers for top performers, • Annual salary review and incremental increases, • Fast-track progression opportunities. Internal promotion is actively supported, • Contributory pension scheme, • Employee wellbeing programme Please click APPLY to submit your CV for this role. xrnqpay Candidates with the relevant experience or job titles of: Financial Services Executive, Account Manager, Relationship Manager, Financial Services Accounts Executive, Client Account Manager, Customer Service Executive, Sales Account Manager, Sales Executive, may also be considered for this role.

Our Purpose We believe in making homes, businesses, and lives better. As our Regional Showroom Sales Manager (RSSM), you will be the driving force behind this mission, guiding and developing our Bathroom Showroom teams across a defined region to ensure we remain the partner of choice for the trade industry. The Role: You will lead, mentor, and inspire our Showroom Managers to deliver exceptional customer service and sustainable sales growth. As our Regional Showroom Sales Manager, your role will involve monitoring area performance to ensure every showroom in your network is a profitable, seamless extension of the City Plumbing brand. By taking ownership of the Showrooms regional sales strategy, youll implement initiatives that drive consistent sales results across all locations. Youll focus on high standards that will directly impact area performance, allowing you to identify and scale successes within your territory. Through proactive influencing and mentorship, youll empower your Showrooms to reach new sales heights and maintain a competitive edge when it comes to sales. Ultimately, you will be committed to improving the performance of our Showroom estate by aligning business initiatives with our broader sales objectives, and ensuring the area performance and regional sales targets are consistently met and exceeded. If you achieve this you will be rewarded financially by our brilliant bonus scheme. Key Responsibilities: • You will drive performance by taking accountability for showrooms meeting, exceeding sales targets, profit/AOP objectives, and trading margins. All potential applicants are encouraged to scroll through and read the complete job description before applying. • You will ensure strategic growth by coaching Showroom Managers to proactively secure new business while nurturing loyal, recurring trade partnerships., • You will demonstrate team leadership, by supporting the recruitment, onboarding, and expert product training to empower your teams to lead with knowledge., • You will influence standard excellence, by conducting regular site visits to audit showroom standards, ensuring industry-leading visual presentation and customer journeys., • Leadership Experience: Proven track record in management or leadership roles., • Coaching Skills: Ability to inspire and influence teams to unlock their untapped potential., • Industry Knowledge: Understanding of the Bathrooms industry or similar trade sectors (e.g., kitchens, joinery)., • Commercial Acumen: Ability to examine and interpret complex financial and statistical information., • 30% Discretionary Bonus, • Discounts, savings and cash back at numerous retailers, • Enhanced pension, • Life assurance, • Extended family policy including maternity, paternity, additional annual leave and more, • Mental Health First Aiders and Employee Assistance Programme, we look out for each other, • Complete induction and a company that lets you grow and encourages development, • Financial education and loans, • Flexible working options, • A business striving to create an environment of inclusion so everyone can be their true self We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment

Job Category: Waste & RecyclingRegion / Division: UK RegionLocation: Hybrid working - Waste Collection Depot, Portsmouth (2 days minimum requirement) and home-basedWorking Hours: 37 Location: Waste Collection Depot, Portsmouth. Role is hybrid between office-based/travel to off-site across the city and working from home. Minimum requirement of two days per week in the office. Fixed Term Contract/Secondment for 12 months Your new role We have a brilliant opportunity for a Waste Management Project Officer to join the Waste Management Team within Neighbourhood Services of the Housing, Neighbourhood & Building Services (HNB) Directorate. The Waste Management Team work to 'enable recycling and remove waste on collection day'. As a service, we take pride in our work by valuing others, focusing on what is important so that we make a real and positive difference. The service is preparing the city and residents for a new recycling collection system, aiming to ensure we can recycle more materials in line with 'Simpler Recycling' and the Environment Act 2021. With Portsmouth being such a densely populated city, there will be challenges accommodating the needs of those residents living in communal properties as well as those living in properties with limited space. The role will have responsibility for preparing residents, businesses and landlords/managing agents for a new recycling collection system to comply with the Environment Act 2021. You will manage and lead stakeholder engagement with landlords/managing agents, businesses and residents to inform and assist them in improving waste management in readiness for twin-stream recycling. This will entail site meetings, email and telephone correspondence to those stakeholders. Please see the full job profile attached at the bottom of this page for all details of what the role will involve! Who is the person? You need to: • Have relevant experience of working in waste management operations, ideally from a collections perspective, including understanding relevant waste legislation and regulations, • Have experience managing your own workload, • Hold a full driving licence, • Experience of using Microsoft office applications and using data to improve services, • Have a good understanding of the types of waste management issues that can hinder an efficient service and act to resolve or escalate when necessary, • Experience of problem solving and demonstrate how you sought solutions, • Be a good communicator, and be able to give clear guidance and information to a range of stakeholders, • Have good local geographical knowledge, • Be able to self-manage and have good planning skills, • Have a good understanding of Health and Safety legislation in relation to waste collections and adhering to safe systems of work, • Have an understanding of waste collections within Portsmouth i.e. types of waste collected, contamination, non-domestic waste, and carrying out collections in line with the Council's Waste Collection Policy Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act. We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. ___. Additional Information If you have any questions, or would like an informal discussion about the role, please call or email Our recruitment process Full information about our recruitment process can be found on our support for applicants' page: ___ You must demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. If you apply without a detailed personal statement, it is unlikely that you will be successful. We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at ___ If applying as a secondment you will need permission from your current line manager releasing you for this secondment. Please state you have this on your personal statement on the application. You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it. Read more about working at Portsmouth City Council and our benefits on our career's portal homepage: ___ All employees at the Waste Depot are subject to the Substance Misuse Drug & Alcohol Testing Policy and reserves the right to carry out with cause and random testing. Should you require any support in completing the application form please contact or call the recruitment team on .

• Salary: £19,643 per annum, plus excellent benefits, • Hours: Monday to Friday, 9:00am to 3:00pm with half hour for lunch, • Location: Heath Lodge, Marsh Road, Pinner, HA5 5PB About the role Churchill Estates Management are recruiting for an exceptional Lodge Manager for our retirement development in Pinner. We seek someone who loves working with people, with a background in administration and customer service. This varied and interesting role will see you co-ordinating the development and related activities, making a positive difference every day to the lives of our Home Owners and providing a hassle and worry-free retirement living lifestyle. Reporting to the Area Manager, you'll be managing both the maintenance of the property and providing a first-class service to Owners. In this autonomous role, you'll be the trusted, 'go-to' person on-site and a 'friendly neighbour' for Owners. You will liaise with a range of customers and suppliers, managing contractors, scheduling maintenance, completing health and safety checks, organising activities and events for Owners and much more! This role is pivotal to the success of the Lodge, the enjoyment of Owners and is hugely rewarding. About you This position is ideally suited to people with experience of similar backgrounds such as retir...

Overview We’re Enterprise Mobility. A family-owned, global mobility leader with a $39 billion turnover, nearly 90,000 team members, and operations in 95 countries. Led by CEO Chrissy Taylor, the third generation of the Taylor family, we’re built on a legacy that gives us the stability to focus on the long-term success of our people, our customers and our business. Join us, and as a three-time TargetJobs Graduate Employer of the Year and a The Times Top 100 Graduate Employer, we’ll give you the freedom to explore your potential – and the support to shape your own career journey. Ready to make your move? Why join the Graduate Management Training Programme? As a Graduate Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we’ll invest in you. You’ll be in a supportive environment where you’ll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within ...

An established residential property management business in Watford is offering an exciting opportunity for a proactive and organised Property Manager to join their growing team. This is a full-time hybrid role, giving you the perfect balance of office collaboration and the flexibility to work from home on selected days. You'll take ownership of a residential property portfolio, ensuring smooth day-to-day operations and delivering a high standard of service to both tenants and property owners. Your responsibilities will include: * Managing tenant relationships and handling enquiries * Overseeing lease administration and ensuring compliance * Coordinating repairs, maintenance, and property improvements * Managing contractor and supplier relationships * Conducting regular property inspections * Maintaining accurate records and documentation * Supporting budgeting and financial management * Acting as the main point of contact for landlords and tenants What We're Looking For * Experience in property management, tenant relations, and lease administration * Strong organisational skills with excellent attention to detail * Confident communicator with a customer-focused app...

We're Hiring: Underwriting Team Manager Location: Remote UK residents only Working Hours: Monday to Friday, 09:00 17:30 Salary: Competitive Benefits: 25 days holiday plus a fantastic range of benefits Are you an experienced mortgage underwriting leader who thrives in a fast paced, customer focused environment. We're looking for a proactive and inspiring Underwriting Team Manager to lead, motivate and develop a team of Underwriters, ensuring outstanding service delivery and high quality decision making. As an Underwriting Team Manager, you'll oversee the smooth and accurate processing of mortgage applications from submission through to completion. You'll drive performance, champion quality, support continuous improvement, and ensure regulatory standards are met at every stage. This is a people centric leadership role where your ability to coach, develop and engage your team will be key to our operational success. • Leading, coaching and developing a team of up to 10 Underwriters to achieve service, quality and productivity targets, • Ensuring high levels of service excellence and acting as an escalation point for complex cases, • Overseeing underwriting quality and ensuring work adheres to policy, procedures and mandate guidelines, • Managing workflow, capacity planning and team performance, • Working closely with Credit Risk, third party partners, valuers and internal stakeholders, • Monitoring risk, compliance and financial crime controls, • Conducting audits, sample reviews and quality checks to continually enhance performance, • Supporting process improvements and contributing to departmental development projects, • Proven experience leading underwriting teams within a mortgage environment, • Strong underwriting background with a good understanding of residential and Buy to Let processes, • Excellent people management, coaching and development skills, • Confident decision maker with the ability to assess risk and maintain quality, • Experience handling customer or broker escalations and complaints, • Strong analytical skills and ability to interpret MI, • Knowledge of regulatory and financial crime requirements At Kensington Mortgages, we believe our employees are the heart of our success. We are committed to creating a supportive and flexible work environment that values personal growth, professional development and a healthy work life balance Our inclusive culture respects and celebrates diversity in all its forms, ensuring that everyone feels welcome, valued and understood. We recognise and appreciate differences in thinking, learning styles, gender, race, identity, ethnic origins and sexual expression. We are an inclusive, neurodiversity friendly employer committed to creating a supportive environment where all employees can thrive At Kensington Mortgages, our people are our greatest asset.

Salary: £38,729.05 per annum 40 hours per week Fixed term contract for a period of 9 months Based in: Covent Garden, London Prior to commencing your application , ___ The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: ___ and ___. We welcome audiences to performances of ballet and opera and participants in our learning and participation programme in excess of one million per year. Our Box Office team deals with enquiries, sales and services including performance details, catering options, memberships, RBO Stream help and support, and general information - across multiple of communication channels. Central to the team`s success is a consistent and coordinated approach to customer service standards, confidence in systems and data and support to the team via effective leadership and communication. We are now looking to appoint an Assistant Box Office Manager to our existing team. This role will: • Manage a team of Box Office Assistants, ensuring they are supported and motivated to deliver a consistently positive customer experience across a range of sales and services. This is an exciting opportunity to bring your customer service and ticketing expertise to one of the world’s busiest theatres. The successful candidates will be able to demonstrate the following: • Knowledge and experience of the operations of a busy Box Office, • Experience of managing or supervising a busy ticketing operation, • Experience of positively influencing, motivating and supervising staff teams, • Experience of delivering excellent customer service via multiple channels, • Strong IT skills The Royal Ballet and Opera is one of the UK’s leading arts organisations and our aim is to inspire imagination, ignite emotion and make the extraordinary for everyone. Equality, Diversity and Inclusion underpin all that we do. We want our people to be representative of the diversity in the UK. We understand the creativity and innovation that diversity can bring and strive to create an inclusive environment in which everyone can thrive. We encourage applications from people with a wide range of backgrounds, experiences and skills to join our teams. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation. We are a Disability Confident Employer, which means that we are actively working to ensure that candidates with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will endeavour to offer an interview to candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they meet the essential criteria for the role, though sometimes due to the volume of qualified candidates with declarations this is not possible. The RBO is also committed to safeguarding and protecting all children, young people, and adults and we implement robust safer recruitment practices. Due to our safeguarding promise, certain roles will be subject to a DBS check before commencing employment with us, which will be indicated in the advertising. For more information about working with the Royal Ballet and Opera, ___ For a list of potential reasonable adjustments, ___ If you have any access requirements for your application, please contact the RBO Recruitment Team on If you are applying as an internal candidate, ___ Closing date for applications: 11:59pm, Sunday 12th April 2026. First stage interviews will take place w/c 13th April on Microsoft Teams. To ensure a fair process, late applications will not be considered under any circumstances. Applicants must have work authorisation for the UK. No agencies.

We are Centrica! We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - we’re powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you’re developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.Your work here isn’t just a job – it’s a mission. We all play a vital role in energising a greener, fairer future . Proposition Manager (Joint Propositions) Windsor / London / Reading with FlexFirst hybrid working Overview You'll join the Customer Experience team within Centrica Home, our B2C division, where the focus is on driving growth through world‑class customer experience and compelling product and service propositions. In this role, you'll shape, test and evolve customer propositions that meet real customer needs and stand out in the market. You'll help bring together products, services and experiences into joined‑up value propositions that support acquisition, retention and long‑term value. Working closely with research, data, marketing, product and commercial teams, you'll ensure propositions are insight‑led, on brand and commercially strong. For this role expect to be in the office at least once a week - subject to change and business demands. About the role You'll develop and refine customer propositions aligned to our growth strategy, using customer insight, market trends and competitor analysis to shape clear value stories. You'll help design end‑to‑end customer journeys, support proposition business cases, and work with cross‑functional teams to take propositions to market. You'll also support testing and iteration, ensure propositions are communicated consistently across channels, track performance, and recommend improvements. Where relevant, you'll help integrate offers, bundles and partner services into compelling customer propositions. What we're looking for You bring strong customer insight and commercial thinking, with experience in proposition or offer development in customer‑focused environments. You understand the full proposition lifecycle, from discovery through launch and optimisation, and enjoy working collaboratively across teams to influence outcomes. You communicate clearly, tell strong value stories, and care about making things simpler for customers. Experience with testing, pricing or journey design is a plus, as is the ability to turn insight into tangible business value. A degree in Business, Marketing, Customer Strategy or a related field is required. Additional experience or training in value proposition design, business modelling or go‑to‑market planning is desirable.

We’re excited to offer a fantastic opportunity for someone looking to begin their career through a Commercial Apprenticeship . This role provides structured training, valuable on the job experience, and the chance to develop skills that will set you up for long-term success. At Portakabin, we provide modular buildings for hire and sale for organisations of any size, in sectors ranging from manufacturing, education and health to transport, utilities and construction. We’re looking for a motivated Commercial Apprentice who will bring energy, creative new ideas and a fresh perspective to help Portakabin continue to innovate, lead and transform the world of modular buildings. We’re on the search for an energetic and highly motivated individual to join our GB Hire team in Manchester as a Commercial Apprentice . If you’re an ambitious and hardworking self-starter, who is looking to earn while you learn, then we want to hear from you. Our Commercial Apprenticeship programme has been developed to ensure you are supported throughout every step of your journey. Your 2-year apprenticeship will be delivered through a blended learning approach supported by our learning provider, Mercuri. You will be stretched, challenged, and supported by a business that views your professional development as a priority to achieve your Level 4, Sales Executive qualification. Role Details: • Annual Salary - £20,000, • Role based: Trafford Park Hire and Visitor Centre, Manchester, M17 1AW, • Contract type: 36.25 Hours Per Week, • Annual leave of 25 days per annum plus bank holidays, • You’ll be hands-on, working as part of our commercial teams who are responsible for winning orders and maintaining customer relationships, • In-house training to really understand the full range of Portakabin products and services, • Develop valuable skills such as effective communication, relationship building, presentation techniques and business development skills, • Creating commercial proposals and delivering them in a format, style and technique suiting our customers, • Various channels of support including your line manager, Area Hire Managers, colleagues, and a mentor. You will also network with other apprentices across the business What we’re looking for…. · 5 GCSEs including Maths and English at Grade 4 or above (A* - C) · 2 A Levels Grade A*- C (or equivalent) · A candidate with a positive attitude and a real desire to learn · Fantastic communication skills – both in person and virtually! · A strong understanding of Microsoft Word, Excel and PowerPoint · Good organisation and planning skills · Experience working in customer service or a client facing role (desirable but not essential) We have lots of fantastic success stories from previous apprentices who have gone on to achieve industry recognised qualifications through their apprenticeships and many of our past apprentices are still working within the business today or have gone onto have successful careers elsewhere. Our workplace culture will allow you to pick up not only the knowledge and skills to be used in your future career but also experience working in a professional but relaxed environment that will give you the confidence to excel in your role and develop as a professional. We truly believe that we put our people at the heart of everything we do, and you will have the job security and development opportunities that are rare in the current climate, so why not join us, and be a part of our continuing growth and success? With exciting future ambitions, we couldn’t think of a better time for you to join us! Apply… If interested, please submit your application as early as possible, applications will be reviewed on receipt. Important Dates: Closing Date - Monday, 13th April 2026 Interviews: Commencing April - You will be contacted for in person interviews. Offers issued: Mid May NOTE: If we receive a high volume of applications for a role, we reserve the right to close a vacancy earlier than scheduled. · A range of dedicated health and wellbeing services · Employee Assistance Program · A chance to give back to your community with an annual Volunteering Day Off · Cycle to Work Scheme · Employee Benefits Program (Discounts at 100s of shops, gyms, restaurants and even holidays!)

About the job Job summary DevOps Engineer Are you passionate about collaborative working and problem solving? Do you enjoy using your technical skills to help teams work more effectively, and get software into the hands of users with speed and stability? Are you looking for a new role in an organisation that treats you as an individual and supports you on your professional and career development journey? Then this is the role for you! We have an exciting opportunity for a DevOps Engineer, within the Platform Engineering group, during the IPO digital transformation journey. Working within an established team, this role provides an opportunity to turn innovative ideas into customer value using a range of technologies and delivery platforms. Key Tech: Azure DevOps Pipelines (including for Microsoft Dynamics 365 pipelines), scripting, Azure, Terraform, Microsoft Power Automate Cloud flows (training provided where there are specific skill gaps) Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office Job description Main duties consist of but are not limited to: • Support all aspects of the software development lifecycle, applying DevOps principles and to lead on developing, implementing, enhancing and managing DevOps practices following agreed processes and best practices., • Working on the design, release and implementation of automated, repeatable, efficient delivery pipelines and holds responsibility for the management, delivery and improvements of the deployments onto Production., • Act as the DevOps engineer for Releases and troubleshooting of issues, with support from other engineers., • Providing administration, configuration and troubleshooting support for CI & CD pipelines and hosted container applications., • Working on delivery, integration, administration and configuration of DevOps tools. This includes tools for source control, build, CI & CD, code reviews, security scans, configuration automation, test automation, artefact management, monitoring and alerting., • Conducting reviews and quality checks for newly delivered code and be an advocate for security and performance standards in the organisation., • Implementing and configuring DevOps specific monitoring, alerting, auditing and notification strategies., • Contributing to technical decisions and directions in a collaborative team environment, including solution architecture, estimations, product planning and user stories., • Attending Team and Agile Scrum ceremonies., • Understanding of DevOps principles and experience of working in a DevOps or iterative development culture., • Demonstrable experience of using continuous integration (CI) and continuous deployment (CD) tools, including pipeline implementation., • Awareness of automated testing and embedding this in CI/CD pipelines., • Strong troubleshooting and problem solving skills with experience in service support., • Substantial development or scripting experience in one or more of the following:, • Python, • Bash, • PowerShell, • Substantial experience in administration and configuration of Azure DevOps Pipelines (preferred) or other CI/CD orchestration tools., • Substantial experience supporting the build and deployment of, or coding in one or more of the following or equivalent:, • Python, • .Net Core / C#, • NextJs / Node frontend, • Experience with Infrastructure as Code such as Terraform, • Experience in containerisation technologies and platforms such as Docker or Azure container services such as Azure App Services, Azure Functions, Azure Logic Apps or Azure Container Registry or equivalent., • Experience in managing and supporting distributed source code repositories (Git)., • Upload an anonymised copy of your current CV. Please remove all identifying markers such as name, title, education institution etc., • Working Together, • Developing Self and Others, • Unlimited Pluralsight video learning access, • Access to Microsoft's ESI training suite, • Hybrid working with no core hours, • Substantial support for career progression, • 25 days annual leave moving to 30 days in annual increments, • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

Job Purpose: The Credit Controller reports to the Credit Control Supervisor / Credit Control Manager. The position holder is responsible for ensuring invoices are collected within the agreed payment terms; the production of accurate and timely reconciliations and dealing with invoice queries - some of which are of a complex nature. There is also a requirement to fulfil other ad hoc day-to-day duties in order to ensure effective, efficient and accurate financial operations, whilst complying with company policies and procedures to ensure that a high level of customer service is upheld at all times. Salary is 30 000 with a bonus of 8000 in two KBIS Accountabilities : • Responsible for a portfolio of customer's worth up to £25 million annual revenue for specific companies within the Care tech Group., • Chasing invoices by phone, email and portal to reduce the debtor balances and debtor days., • To ensure monthly cash and overdue debt KPIs are achieved., • Supporting Senior Management with query/invoice/payment updates., • Production of an updated Aged Debt showing analysis of overdue debt and explanation in clear and concise commentary of all issues received from customers., • Resolving complex rate and split funded billings queries by referring internally to agreements, as required and working in collaboration with internal stakeholders...

Branch Manager Watford - Full-time, Permanent Lloyd Recruitment Services are excited to be working with a market-leading company in Watford, who are looking for an experienced Branch Manager to join their team. This is a fantastic opportunity for someone with a retail or customer-facing background who enjoys leading a team and delivering excellent service. A passion for home improvements would be a real bonus! You'll be responsible for the smooth day-to-day running of the branch, managing a small team of 4, and ensuring customers receive the highest level of service. What's in it for you? Starting salary of £36,000 - £38,000 DOE Monthly, quarterly and annual bonus scheme 5 weeks' paid holiday Convenient onsite parking Company car and mobile phone Pension contributions Full training provided Friendly and supportive working environmentHours: Monday - Friday, 7:30am - 5:00pm 1-2 Saturdays per month (9:00am - 12:30pm, on rotation)What you'll be doing as the Branch Manager: Managing and motivating a small team Handling customer enquiries and sales (face-to-face, phone and email) Scheduling work for engineers Processing orders and assisting with stock control Loading/unloading vehicles (some heavy lifting required) Liaising with suppliers and colleagues to resolve any issues Checking deliveries against paperwork to ensure accuracyWhat we're looking for: A clean driving licence Supe...

Job Category: PlanningRegion / Division: UK RegionLocation: Civic Offices PortsmouthWorking Hours: 37 Planning Officer Salary: Band 7 £32,061 - £36,363 plus market supplement of £3,113 p.a. (subject to review) Senior Planning Officer Salary: Band 8 £36,363 - £39,151 plus market supplement of £4,373 p.a. (subject to review) Why work for us? We are looking for a Planning Officer or a Senior Planning Officer to join our service. This is a full time, permanent role based at the Civic Offices, here in Portsmouth. We offer hybrid working where 2 days will be office based. This is an exciting time to come and join our Service, we are busy with major infrastructure projects across the city and you will be part of the team that will be unlocking housing and regeneration opportunities to shape the future of Portsmouth. Please indicate in your personal statement which role you are applying for. Your new role You will be responsible for dealing with planning proposals and associated appeals, as well as providing guidance and advice to a wide range of customers inside and outside of the organisation. You will be part of a team that will deliver a responsive development management service focused on delivering sustainable development and growth within Portsmouth . The team is committed to delivering a responsive customer-focused service that brings forward sustainable development that meets the housing and employment needs of the City. Who is the person summary: To apply for the Senior Planning Officer role you must have: Essential: • An appropriate post graduate qualification (e.g accredited by the RTPI), and demonstration of continuous professional development post qualification, • Solid knowledge of planning legislation and experience working within Development Management, • A proven track record of handling development proposals successfully, including major applications, • Strong communication, negotiation and influencing skills, • The ability to lead on complex planning matters and support others in the team, • An understanding of local government, political sensitivities, and the role planning plays in delivering regeneration, • Experience in enforcement and a problem‑solving, proactive approach to work About Portsmouth City Council Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act. We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. ___ Additional information If you would like to discuss this role in more detail with the hiring manager, please contact Nick Lloyd-Davies: email: Please indicate in your personal statement which role you are applying for. Our recruitment process Full information about our recruitment process can be found on our support for applicants' page: ___ Please ensure that you read the job profile for full details on the post. We offer hybrid working with the expectation to attend the office minimum 2 days a week (pro rata for part time), this remains flexible, depending on the role and subject to business needs. In the personal statement, you must demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. If you apply without a detailed personal statement, it is unlikely that you will be shortlisted. Should you require any support in completing the application form please contact or call the recruitment team on . We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at ___ You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it. Read more about working at Portsmouth City Council and our benefits on our career's portal homepage: ___

We are looking for a Head of Developer and Wholesale Services to lead our Developer Services, Wholesale, and Non-Household (NHH) customer operations. Reporting to the Director of Customer Experience, this is a senior, strategic leadership role responsible for elevating our D-MeX and BR-MeX performance, strengthening commercial outcomes, and delivering exceptional end-to-end experiences for developers and NHH customers. You will lead a function of approximately 60 colleagues, shaping a high-performing, customer-centric operation that balances commercial efficiency, regulatory compliance, and operational excellence. The Role You will own the strategic direction and delivery of Wholesale Services, Developer Experience, and NHH customer performance. Youll set clear expectations, build strong partnerships across the business, and use data, insight, and governance to drive improvements, reduce complaints, enhance service quality, and deliver financially sustainable outcomes across AMP cycles. You will act as a visible leaderinternally and externallyrepresenting Affinity Water across industry bodies, influencing best practice, and ensuring we are recognised as a top-three performer in D-MeX and BR-MeX. Key Responsibilities * Set and deliver the Wholesale & Development Experience strategy, ensuring alignment to regulatory obligations, customer expectations, and corporate goals. * Lead performance across key measures including D-MeX, BR-MeX, NHH revenue collection, complaint reduction, PCC/demand reduction, and income assurance. * Manage commercial relationships with delivery partners, ensuring quality, compliance, and operational resilience. * Act as Affinity Waters external ambassador, influencing industry forums, NAVs, SLPs and Water UK committees. * Ensure full compliance with all regulatory licences, charging rules, codes, and competition law. * Provide financial leadership, managing a circa £20m annual budget (Totex-neutral approach across Opex and Capex). * Lead a function of ~60 FTE, fostering a high-performance culture built on accountability, collaboration, and continuous improvement. * Oversee customer experience, charging, revenue, governance, and risk, ensuring transparency, fairness, and trust. * Champion health, safety and wellbeing across the function, ensuring suppliers meet CDM standards and Affinity Water policies. * Participation on Emergency Controller standby rota About You Were looking for a decisive, strategic, and customer-focused leader with deep experience in Developer Services, NHH markets, or regulated customer operations. Essential Experience * Senior leadership in regulated, customer-facing environments * Strong understanding of Developer Services, NHH retail market, charging frameworks and regulatory expectations * Evidence of delivering customer experience improvements and strong MeX performance * Experience managing commercial partners and supply chains * Financial and commercial acumen, including revenue-focused operations * Outstanding communication and stakeholder influence, including senior forums Desirable Experience * Experience presenting to Executive and Board-level audiences * Track record in emerging or competitive market environments * Experience delivering operational change in complex or regulated settings Skills & Attributes * Customer-first mindset and strategic thinking * Strong judgement, decision-making, and problem-solving skills * Ability to inspire teams and lead change at pace * Confident, clear communicator with excellent written and verbal skills * Collaborative, relationship-focused leadership style Benefits * Salary circa £100,000 dependent on skills and experience * Car allowance * Minimum 2 days per week in our Hatfield office * Learning and development opportunities including mentoring, formal courses, and open learning resources * Entry into the Senior Manager bonus scheme * 2630 days annual leave, rising with service, plus the option to buy up to 5 extra days * A personal Celebration Day for a religious or cultural occasion important to you * Generous double-match pension scheme (company contribution capped at 12%) * Enhanced family policies including Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave, and paid Carers Leave * Menopause and Reasonable Adjustments policies * Access to our Wellbeing Centre for physical and mental health support * Discounts on retail, dental, and medical insurance through Tap4Perks * Up to 4 Affinity Days per year to volunteer in the community * Life Assurance Disability Confident As a Disability Confident employer, we offer interviews to disabled candidates who meet the essential criteria and opt in on the application form. If application numbers are very high, we will take a fair and proportionate number of disabled candidates through. A full job description is available from the Talent Acquisition team. Affinity Water is committed to building a diverse, inclusive workforce that reflects the communities we serve and where everyone can thrive. JBRP1_UKTJ

COMPANY OVERVIEW: My client has been providing building support services to local authorities, social landlords, NHS trusts and private sector clients for over 45 years. They deliver mechanical, electrical and security services to both commercial and domestic properties and have built a strong reputation for reliable service. JOB PURPOSE: To support the team in carrying out wet work duties including cylinder changes, radiator replacements and upgrades, heating controls (2 port and 3 port valves), pumps, associated pipework and power flushing. This role would suit someone with around 1 year's experience who is looking to build on their skills and progress further. JOB SPECIFICATION: Assist with and carry out plumbing and heating works in occupied and void properties, including attending water leaks. Work to client specifications and complete jobs in a timely manner while following current legislation and company procedures. Carry out basic risk assessments before starting work to ensure safety and prevent damage or injury. Wear correct uniform and PPE at all times when representing the company. Attend allocated jobs within target times and report any delays to your line manager or supervisor. Identify materials and parts required for each job and communicate any additional requirements. Accurately log all work completed using a handheld device. Provide a good level of customer service and maintain a professional attitude in tenants' homes. QUALIFICATIONS / EXPERIENCE: NVQ Level 1 in Plumbing & Heating Around 1 - 2 year's practical experience in plumbing and heating works Good practical and basic problem-solving skills Able to work independently at times, as much of the work is lone working Good customer service skills Valid CSCS card Asbestos awareness Trained or willing to be trained to work with vulnerable persons Basic understanding of risk assessments Willing to work in confined spaces and at height Desirable: Gas qualification (beneficial but not essential) Full UK Driving Licence SALARY / BENEFITS: Up to £39,000 per year + Overtime + Company Van + Fuel Card 21 days holiday increasing by 1 day every 2 years' service (up to 25 days) + statutory days Company Van, Mobile Phone and Uniform provided (Private Use of Van is Not Allowed) Employee Assistance Programme Employee Referral Scheme Staff Discounts Bonus Scheme Paid weekly via BACS Company Pension Health & Wellbeing Programme JBRP1_UKTJ

About The Role HomeServe are now recruiting for directly employed Plumbing Engineers to join our team! • Location - Watford, • Full Time - 40 hours per week. T his includes some weekend, evening and bank holiday work, • Additional paid overtime, • Fantastic pension scheme including Income Protection Cover, • 33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week, • Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months, • Free HomeServe Cover 8 policy, • Employee assistance programme looking out for you and your family, • Company van with fuel card, • Use of company tools, uniform and PPE, • Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development, • Learning and development opportunities, • Level 2 in Plumbing (if successful, copies of your certificates must be provided), • 1st and 2nd fix plumbing experience, • Experience working as a plumber in domestic housing, • Full UK Driving Licence with no more than 6 penalty points, • Excellent customer service, • Proactive, 'can do' attitude, • Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment JBRP1_UKTJ

Full job description Our client is a well-established, market-leading engineering company with over 56 years of experience designing, manufacturing and installing control solutions across the UK and Europe. With offices in Hertford and extensive manufacturing facilities in Thetford, they pride ourselves on delivering consistently high standards of service and technical excellence. As a family-owned business, they also recognise that our people are central to our continued success and growth. The Opportunity They have an excellent opportunity for an experienced Design Manager from a similar or larger organisation who is looking to use their expertise to shape, lead and improve design operations within a growing business. Reporting directly to the Head of Projects, you will lead two drawing offices: • Hertford - front-end and concept design You will be a confident, hands-on Design Manager with strong leadership skills and a practical engineering background. Key Responsibilities • Lead and develop the Hertford and Thetford drawing offices (currently 9 team members), • Streamline processes between both offices, including the introduction and implementation of 3D CAD software, • Work closely with production teams to improve efficiency and manufacturability, • Establish, maintain and enforce high standards of drawing practice, • Implement and manage a robust drawing checking and approval system, • Build and maintain a comprehensive library of standard design details, • Plan, allocate, and manage drawing workloads to meet customer and internal deadlines, • Facilitate lessons-learned reviews to drive continuous improvement, • Organise and lead design review meetings with internal and external stakeholders, • Liaise closely with directors, senior leadership, customers and third parties to ensure designs meet acoustic performance, commercial requirements, health & safety standards, quality and installability and statutory and regulatory requirements, • Provide full people leadership, including performance reviews and 1-to-1's, recruitment and onboarding, training and development, and discipline and goal setting, • Engineering experience in sheet metal fabrication, • Experience designing products for the construction industry, • Proficient in AutoCAD and Autodesk Inventor or Solidworks, • Experience producing 2D drawings and co-ordinating designs with customers and third parties, • Experience using Autodesk Revit and RADAN 30, • Experience conducting dimensional site surveys, • Company laptop and mobile phone, • 25 days annual leave plus bank holidays (3 days to be taken between Christmas and New Year, • Private Health Insurance (after qualifying period), • Pension Scheme, • Death in Service benefit, • Training and continued professional development JBRP1_UKTJ

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Energy, were enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. What will you be doing: We're recruiting for an Electrical Safety Compliance Advisor. Your principal duty is to provide support to all the businesses and contracts within the energy division at M Group. Ensuring all staff that work or operate on or near the various electricity networks conduct themselves in accordance with the companies and Client safety procedures to maintain Safety from the System and return home each day safely. MGroup Energy Division are a national business and travelling throughout the UK with up to several nights away is an integral part of the role (Car benefit included). A full UK driving licence is required for this role. The Energy Division Electrical Safety Compliance Advisor reports to the Divisional Electrical Safety Manager. • Ensuring all staff are assessed as competent and authorised for their assigned duties., • Management of the safety passport scheme supporting contracts in the completion of technical audits on operatives., • Acting as the assessing officer on a wide range of electrical civil disciplines:, • Substation access LV up to 400kV (Essential), • Jointing LV up to 400kV (Essential), • Electrical fitting (Essential), • Authorised persons and Senior Authorised persons (Essential), • Overhead linesman (Desirable), • Commissioning engineers (Essential), • BS7671 electricians (Desirable), • Support the wider business interest including business opportunities., • Develop and implement in association with other personnel electronic field records., • Complete electrical assurance audits on a variety of sites from DNOs to smart metering, • NEBOSH General or Construction certificate, • Previous experience as a Safety Advisor in a construction environment., • Extensive knowledge and experience of CDM Regulations, • Full driving licence and willingness to travel, • Environmental Qualifications desirable, • Consistently demonstrate high standards of safety behaviour, leading by example and promoting a positive safety culture, • Ability to manage potential conflict during site inspections with operational teams, • Capable of delivering confident articulate presentationsWhats in it for you?, • 25 days annual leave plus bank holidays, • Company Car/Salary Sacrfice Scheme/Car Allowance, • Private Health Care, • Discretionary bonus scheme, • Pension Scheme, • Life assurance, • Online GP service, 24 hours a day, 365 days a year, • Enhanced maternity, paternity leave and adoption leave JBRP1_UKTJ

Job Title: Business Development Executive Location: Watford, Hertfordshire (Office Based) Salary: £26,500 per annum starting to £27,500 per annum after probation Performance-based commission in line with responsible sales practices and regulatory standards One week fully paid training upon successful first interview Job type: Full time, Permanent Are you ready to build a career from day one? We are looking for ambitious and driven individuals who are ready to develop within a fast-paced, regulated financial services environment. A background in finance is not a requirement for this role. That said, candidates who are familiar with financial markets, products, or terminology often find they settle into the role more quickly. If you have studied finance or a related field, this is where that knowledge starts to work for you. This is a client-facing, non-advisory role. You will communicate with clients daily, build professional relationships, and provide general information about our financial products and platform. All client communications are conducted in a fair, clear, and non-misleading manner, in full accordance with FCA regulatory standards. Employees in this role do not provide financial advice. Key Responsibilities: • Client engagement. Maintain proactive and professional communication with clients via telephone and email, establishing rapport and understanding their informational needs in relation to our products., • Product information. Provide clear, fair, and balanced general information about our financial instruments, platform features, and educational materials. All information is provided in a non-advisory capacity and must include appropriate risk disclosure in line with FCA requirements., • Relationship management. Build and maintain professional client relationships by delivering a consistent standard of service, responding to enquiries promptly, and ensuring clients are treated fairly at all times., • Compliance and conduct. Adhere to all regulatory requirements and internal compliance standards throughout every client interaction, including accurate record-keeping, appropriate risk disclosure, and client suitability escalation., • Previous experience in a client-facing, customer service, or financial services role is advantageous but not essential, • Strong verbal and written communication skills, with the ability to present information clearly and accurately, • A professional and composed telephone manner, • Resilience, self-motivation, and the ability to work consistently under pressure, • A conscientious approach to performance targets within a structured, compliant framework, • Proficiency in standard computer applications and CRM systems We believe in being transparent with all candidates. This is a performance-based role within a structured, target-driven environment. You will encounter challenges including client objections and demanding performance expectations. Success in this role requires consistency, professionalism, and the ability to maintain composure under pressure. Training and selection process Our recruitment process is designed to identify candidates who are the right fit for the role and for a regulated financial services environment. • Candidates who are successful at the first stage interview will be invited to attend a one-week, fully paid training programme, • Training covers an introduction to the role, systems, client communication standards, and regulatory and compliance requirements as set out by the FCA Those who meet performance standards and demonstrate the right attitude progress. Fortrade promotes from within, conducts annual salary reviews, and provides high performers with career development and exposure that extends well beyond this role. • Performance-based commission structure. Earnings vary depending on individual results and are in line with responsible sales practices, • Weekly and monthly incentive vouchers for top performers, • Annual salary review and incremental increases, • Fast-track progression opportunities. Internal promotion is actively supported, • Contributory pension scheme, • Employee wellbeing programme Please click APPLY to submit your CV for this role. Candidates with the relevant experience or job titles of: Financial Services Executive, Account Manager, Business Development Executive, Financial Services Accounts Executive, Client Account Manager, Customer Service Executive, Sales Account Manager, Sales Executive, may also be considered for this role. JBRP1_UKTJ

Service Charge Accounts Manager position at Trinity Estates Location Hybrid / Trinity Estates - Vantage Point, 23 Mark Road, Hemel Hempstead, Herts, HP2 7DN Working Hours 09:00 17:15 Monday - Friday Salary - Competitive About Trinity Estates: Trinity are one of the largest residential property management companies in England and Wales. Working with leading house builders across the country, Trinity provides residential management services nationally. Our property professionals are home based and are located locally to the sites they manage. They are fully supported by a comprehensive team in our Hertfordshire head office which comprises, Surveyors, Accountants, Legal professionals, and a large customer support team. Trinity is part of the Trinity Property Group, an Odevo Group Company. Benefits: We value and promote a positive work-life balance. Providing a balanced, enjoyable career is important to us, and we work hard to make sure everyone feels a valued part of our organisation. You will receive a competitive salary that will match your skills and experience, as well as the following benefits: • 24 days annual leave for work-life balance., • Discounts on shopping and services through Perkbox., • Employee Assistance Programme for confidential support., • Hybrid and flexible work opportunities., • Financial support for personal development., • Opportunities for career growth., • Recognition incentives., • Cycle to Work scheme for a healthy lifestyle. The role of Service Charge Accounts Manager is responsible for leading the team who in turn are responsible for the delivery of Client Accounts for TPG sites with significant Management Fee and Client facing requirements on behalf of our clients. Key responsibilities and tasks include: • Team Leadership & Management Oversee day-to-day operations, set objectives, conduct appraisals, manage performance, and ensure the team meets KPIs and business goals., • Resource Planning Manage recruitment, induction, training, and ongoing development to ensure effective staffing and capability within the team., • Service Delivery & Compliance Ensure timely and accurate delivery of client accounting services in line with SLAs, legislation, and industry best practices., • Financial Reporting Oversee preparation and finalisation of RMC/RTM statutory accounts, tax filings, and service charge accounts, ensuring accuracy and integrity., • Process & Systems Management Maintain and improve accounting systems, processes, and SOPs to ensure efficiency, control, and data accuracy., • Quality Assurance & Controls Implement robust review procedures and quality checks to uphold high professional standards and service excellence., • Internal & External Reporting Deliver timely, accurate internal dashboards and external client reports to support business and client needs. Candidates for this position should have the following skills and qualifications: • Minimum 5 years accountancy/finance experience (ideally in Service Charge Accounting or professional practice)., • Strong bookkeeping knowledge, accounting principles, and commercial awareness., • Qualified/part-qualified (ACCA/CIMA/ACA or equivalent)., • Client-focused, organised, self-motivated, with ability to work independently and meet deadlines., • Demonstrable management and leadership experience with excellent communication skills., • Analytical, inquisitive, and skilled in improving systems and processes., • Highly IT literate with strong Microsoft Office skills. All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. For further information, or to explore more opportunities, you can visit Trinity Estates on our website. If you have questions or would like more details, you can contact our recruitment team at 020 3761 3123, quoting the reference number #LI-EJ1. JBRP1_UKTJ

Sales Professionals/Self-employed Sales/Design Consultants Increase your chances of reaching the interview stage by reading the complete job description and applying promptly. OTE £50,000 - £100,000 p.a. Harrow/Watford (Next Courses March & April 2026) Sharps Fitted Furniture, the UKs No1 Fitted Furniture Company are looking for self-employed sales professionals to join its busy sales team across the HA & WD postcode areas working within customer homes, designing and selling the bedrooms and Home Collections of their dreams. Design skills including CAD are advantageous however not essential as full training is provided but previous customer facing sales experience/communication skills would be beneficial. We offer: • Strong brand awareness with high levels of sales generated through customer recommendations., • Excellent earning opportunity and flexible full time working., • High number of in-bound company booked appointments no cold calling., • Weekly paid commissions with realistic opportunity to convert 1 in 3 appointments., • Good communication skills & a positive attitude, • A strong desire to succeed., • Ideally previous sales experience although not essential., • A focus on exceptional customer service

Procurement Manager Permanent Full Time Leek Wootton Grade I (£58,431.00 - £62,195.00) Alongside a competitive salary we offer a market supplement of £5,000 per annum for a full MCIPS qualification The Contracts & Procurement Team work to a category management structure. This role is expected to focus on contracts in the areas of Facilities Management, Estates Projects, Estates Professional Services, Utilities, Uniform and Fleet purchase and maintenance. We offer a hybrid working, with team members able to work from home for part of the week. Those on the redeployment register will be given prior consideration. The main purpose of the role is to develop procurement strategies for designated business areas and provide business managers with procurement advice, enabling them to derive maximum commercial value from operational spend. Main Responsibilities: • Provide specialist procurement input to business cases, with due regard to full life costing, financial benefit over risk, flexibility, benefit through business re-engineering, enablers/barriers, longer term demand requirement and expected market development etc., • Support business transformation, by considering options and alternatives including innovative solutions to deliver value for money, social value and high quality of goods and services., • Gather market and commercial intelligence in order to understand demand and supply chain capabilities and develop appropriate contract category strategies., • Enforce the Scheme of Governance and Finance and Contract Regulations and provide expert professional advice to stakeholders in all areas of procurement., • Establish/implement appropriate routes to market, ensuring competition, collaboration (wherever possible), , and innovation, compliant to UK procurement legislation., • Use effective procurement practice to deliver value for money and ensure procurement projects are planned effectively, delivering to time, quality and cost. To ensure that procurement related risks are identified and relevant mitigations in place are in place that minimise the Force’s exposure to risk and uncertainty., • Support greater understanding of procurement practice and regulations across the stakeholder base including delivering training and awareness sessions, and development of contract and commercial management skills within customer teams., • To prepare and execute contract documentation, negotiate with suppliers, identify contractual risks and seeking legal advice where required., • To provide strategic support to implementation/contract managers, during the mobilisation of new contract arrangements and ongoing strategic performance reviews, with the emphasis on partnership and added value., • To support contract management activities including attendance at contract meetings, monitoring of key performance indicators and execution of contract variations., • To engage with and contribute to national groups and forums including BlueLight Commercial and Crown Commercial Services as relevant to the category areas., • To raise the profile of Contracts & Procurement, by taking a proactive and supportive role with services focusing on early engagement and contribute to the wider objectives of the Directorate by improving its effectiveness and extending its influence and ability to add value., • To undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required. Person Specification: Knowledge: Qualifications: Candidates must be: • Have a Relevant degree (e.g. Logistics, Procurement, Supply Chain), • Significant public sector procurement experience, • Experience of business transformation principles including a working knowledge of how strategic procurement activity can support change and effectively realise benefits, • Substantial and relevant experience of operating at senior manager level and influencing decision making, • Proven experience of managing procurement projects within a category area, • A track record of providing a high quality, customer focused procurement service, • Proven experience of managing challenging stakeholders and situations and resolving contractual performance issues and disputes, • Experience of driving commerciality within public service delivery models Key Skills: • Proven ability to build effective working relationships at all levels of the organisation, • Ability to interpret and extrapolate procurement data and present in a clear, well-structured way that can be easily understood by non-procurement colleagues, • Ability to look wider than the procurement implications of business decisions and identify and assess the wider strategic impacts, • Strong planning and organisational skills, • Excellent and effective interpersonal skills, • High level of communication, negotiation and influencing skills

Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more... Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks. Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Join our Communities Team at L&Q: • We are looking for two engaging, personable, and resilient new Communities Coordinators to join our busy site-based team on two remedial works projects in Winsford and Delamere., • The role will work with our Communities Manager on site to manage communications with residents to resolve complex and multifaceted issues on the developments. • Day-to-day responsibilities include acting as the central point of contact between residents and stakeholders and the project team, answering individual enquiries, managing the email inboxes, booking appointments, responding to resident complaints and MP enquiries, and attending site-based meetings., • With previous relevant experience within the housing or construction sector, you will use your skills to liaise and support residents, acting as the link between them and the project and site teams carrying out remedial works, ensuring that residents are made aware of scope of works and timescales., • You may have to explain and agree temporary rehousing options where work cannot be carried out with residents in their homes. This may also involve undertaking home surveys to identify the needs of vulnerable residents., • Occasional work outside of normal working hours will be required for events, evening meetings and early works on site., • High quality customer service and interaction skills., • Relevant resident liaison, housing, or customer service experience, • Strong written and verbal communication, • Ability to deal with challenging conversations and efficiently manage complaints at all levels #TJ

Job Profile for Design Manager - TP45788 Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates. Position: Design Manager Location: Hertford / Thetford Salary: £55,000 - £65,000 Design Manager required. Our client is a well-established and leading design and manufacturer of sheet metal fabricated products for the construction industries. Due to ongoing success and growth of the business they are seeking an experienced Design Manager / Drawing Office Manager to manage close knit design teams in their Thetford and Hertford facilities. Design Manager Job Overview • Taking overall responsibility for the Hertford and Thetford drawings offices, • Planning and delegating design work throughout both drawing offices to ensure drawings are produced in accordance with timescales, quality and customer requirements, • Liaising with stakeholders to ensure that designs meet commercial, quality and statutory requirements, • Reviewing current processes and software's, and seeking opportunities for improvements, • Overseeing recruitment, training, disciplinary and one to one meeting within the design teams, • Experience with AutoCAD and 3D software such as Inventor or Solidworks, • Excellent communication and leadership skills, • Experience in a sheet metal fabrication environment, with a knowledge of CAM software such as Radan or TruTops, • Willingness to travel between the Hertford and Thetford sites, • Salary £55,000 - £65,000 - depending on experience, • Company Laptop & Phone, • 25 days holiday, plus bank holidays (3 days to be taken at Christmas), • Private Health Insurance after the qualifying period., • Pension., • Death in Service Benefit. xrnqpay Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.