50 Best shift manager Jobs in Northwood (July 2025)

Skewd is a modern Anatolian restaurant known for its innovative cuisine, vibrant atmosphere, and exceptional service. Located in the stylish setting of The Grove, we blend traditional Turkish flavors with a contemporary twist. We’re seeking passionate and personable team members who want to be part of a unique dining experience. As a Hostess at Skewd at The Grove, you will be the first and last impression for our guests. You’ll play a crucial role in creating a warm, welcoming environment and ensuring smooth front-of-house operations. Ideal candidates are confident, friendly, and enjoy working in a dynamic, guest-focused team. Key Responsibilities: Greet guests warmly upon arrival and thank them as they leave Manage reservations and walk-ins efficiently using the booking system (Sevenrooms) Maintain waitlists and coordinate table assignments with floor staff Provide guests with accurate wait times and manage guest expectations Ensure the reception area is tidy, organized, and reflects Skewd’s high standards Communicate effectively with the front-of-house and kitchen teams Assist in administrative tasks such as answering phones, confirming bookings, and special guest requests Provide exceptional service and resolve any issues with professionalism and poise Requirements: Previous experience as a Host/Hostess or in a customer-facing role is a MUST. Excellent interpersonal and communication skills Strong organizational abilities and attention to detail Comfortable using booking/reservation systems Professional appearance and demeanor Ability to stay calm under pressure in a fast-paced environment Must be available to work evenings, weekends, and holidays as required Perks & Benefits: Competitive pay + tips Staff meals on shift Training and development opportunities A supportive and vibrant team culture Career progression within the Skewd restaurant group

Duties and Responsibilities: · Recruit, train, and supervise store staff, ensuring they are knowledgeable about products and customer service standards. · Schedule staff shifts and manage employee performance, providing feedback and conducting performance evaluations. · Stay informed about new products, trends, and competitors in the card and gift industry to provide valuable insights and recommendations. · Ensure the store is clean, organized, and visually appealing, adhering to company standards for merchandising and displays. · Oversee inventory management, including stock ordering, receiving, and merchandising to ensure optimal product availability. · Manage daily operations, including cash handling, banking, and maintaining accurate financial records. · Plan and execute in-store promotions and marketing initiatives to attract customers and boost sales. · Prepare and manage the store budget, monitoring expenses and revenues to ensure financial targets are met. · Participate in community events and initiatives to promote the store and its offerings. · Address and resolve any conflicts or issues that arise among staff or with customers in a professional manner. Skill/experience/qualifications: · Ability to lead, motivate, and develop a team, fostering a positive and productive work environment. · Excellent verbal and written communication skills. · Strong organizational abilities to manage multiple tasks, prioritize responsibilities, and maintain store operations efficiently. · Proficiency in budgeting, financial reporting, and inventory management. · Previous relevant experience. · A relevant bachelor’s or master’s degree.

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