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About Sureserve Energy Services Meters: Sureserve Energy Services Meters (formerly Providor), a proud subsidiary of Sureserve Group Limited, is a leading provider of domestic smart meter installations across the UK, working with three of the "Big Six" energy suppliers. We are dedicated to advancing energy efficiency and sustainability through innovative metering solutions. Our mission is to empower consumers and businesses with accurate, real-time data, enabling informed energy decisions. As we continue to expand through securing new contracts and maintaining strong relationships with our valued clients, we are looking to grow our team with skilled Dual Fuel Engineers on a permanent basis. At Sureserve Energy Services Meters, excellence is one of our core values, and it drives us to consistently deliver exceptional service, fostering long-term success with our customers. If you're looking for a stable and rewarding career with excellent opportunities for growth, we'd love to hear from you! Purpose of the role: • To exchange gas and electricity meters in customers' homes., • Provide a first class after-care service which includes a full demonstration to the customer on using their new meter., • Repairing and maintaining meters after initial install.Banding A - Dual Fuel Engineer - £ 39,923 per annum ...

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices. Sureserve Compliance South, part of the Sureserve Group, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London's largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities. Role We have an exciting opportunity for an experienced Gas Engineer to join our growing team, the successful candidate will be responsible for: • Carrying out day-to-day repairs, • Fault finding, • Completing annual servicing visits, • Meeting first-time fix targets, • Maintaining high-quality standards, • Focusing on customer satisfaction, • Attending jobs on time, notifying the contact centre/customer of any delaysThe successful candidate will have, • Valid ACS & other relevant gas qualifications, • Full UK Driving Licence (less than 6 points), • Experience within Social Housing desirable, but not essential, • Experience delivering high levels of customer service, • The ability to work with a diverse customer baseWhat we can offer you

Job Title: Assistant Gas Engineer (Mains & Services) Area: London Twickenham Shift Pattern: Monday to Friday (Days) Permanent Salary: Excellent, plus Overtime, Pension, Healthcare. Home Based Responsibilities Assistant Gas Engineer (Mains & Services) Location: Twickenham, My Client currently recruiting for an Assistant Gas Engineer who will play a vital role in assisting the Gas Network/Service Engineer to install, replace and maintain underground pipework and associated equipment at customer’s premises and public highways. The Ideal candidate will enjoy working as part of a team and possess strong customer service skills. They will also be able to prioritise well and work to tight schedules. Key responsibilities will include: Work safely at all times wearing relevant PPE Assist the Gas Network/Service Engineer with all aspects of the role Domestic & Commercial site work including installations, replacement and maintenance of underground pipe work. Manual handling Operating Pneumatic tooling in a safe manner Use of breathing apparatus Travel will be required as part of the role. As such we would like you to: Hold a full, valid UK driving licence Must be eligible to work unrestricted in the UK Experience in a similar role Be flexible and willing to travel Have strong customer services skills * Be an organised individual ...

Domestic & Commercial site work including installations, replacement and maintenance of underground pipe work. Job Title: Assistant Gas Engineer (Mains & Services). Assistant Gas Engineer (Mains & Services) Location: Twickenham,.

Air Conditioning Installaton Engineer £44k-£52k doe Over 40 years of experience in supplying, installing and maintaining high quality Air-conditioning solutions for domestic, commercial and industrial and clients. Based in South West London we are looking to employ a hard working, conscientious, professional fully qualified Air Conditioning Installation engineer. You will be responsible for the installation of split, multi-split, VRV and VRF systems at clients sites. Must be experienced in retro fitting in residential environments. Ideally you would be based in either the KT or TW post codes as all work is around the South West London, Middlesex & Surrey areas (no central London working) and have at least eight years installation experience. Benefits • Salary is negotiable on experience, • Mobile phone provided, • Company vehicle and fuel card provided, • overtime available, • 20 days holiday + public holidays You must have significant experience as an installation engineer and must have the minimum of the following qualifications: • City and Guilds 2079 F gas, • Clean full driving Licence Job Types: Full-time, Permanent Pay: £44,000.00-£52,000.00 per year Benefits: • Company car, • Company pension Licence/Certification: • City and Guilds 2079 F gas (required), • Full Driving Licence (required) If this sounds like you please send George your cv in the first instance

Heating Plumber/ Gas Engineer – Spider is advertising on behalf of a highly experienced family-owned plumbing service provider who are looking for a Heating Plumber/Gas Engineer to join them in this exciting permanent, full-time role based in Chiswick, West London. Fantastic company package include: Salary: Competitive salary ranging from £45,000 - £60,000 per annum depending on experience. Holiday: 25 days plus 8 bank holidays Pension Other: Fully stocked work van kept at home for your convenience, uniform and PPE provided, mobile phone and more. About the role: As a Heating Plumber/Gas Engineer, you will be working on a variety of challenges in a residential setting, ensuring that every job is completed to the highest standard. Working areas will be across Bayswater, Chelsea, Hammersmith, Twickenham, Teddington, Richmond, Ealing, and Chiswick - mainly West London. This role is Monday to Friday, standard working hours. There will be NO weekend or evening work. About You: What you might be doing now: You could be self-employed but would like the security of being an employee You could be working for a major plumbing organisation but would prefer to be a valued employee of a smaller business You could be travelling long distances and working long hours due to the scheduling of jobs in larger organisations What they are looking for: Qualified and experienced Heating Plumber and/ or Gas Engineer, minimum 5 – 10 years’ experience Experience of domestic boilers, boiler replacement, conversion system to Combi, UHWSS, Under Floor Heating, cookers installation, radiators, and thermostats, cookers and fires. Fault finding experience on boilers and heating systems in general Basic plumbing ability, like changing taps, investigating leaks, etc Provide a great service and want to be recognised with positive customer reviews Love problem-solving and willing to achieve and complete work in a timely manner Physically fit and able Experience within residential private properties is a must, rather than social housing or construction sites, and the ability to be tidy, respectful and have a good manner is a given. You will be a team player who enjoys sharing knowledge and finding solutions, while also being confident in your ability to work independently. A clean driving licence and a reasonable commute to Chiswick is essential. Proficiency in spoken and written English is essential. Why them Join a dynamic and friendly team of plumbers and heating engineers who have built a solid reputation based on quality and customer care. Their company takes pride in delivering exceptional plumbing services across the boroughs of West London and beyond. With a commitment to professional development and teamwork, they believe that a happy workforce leads to satisfied customers. If you have the relevant skills and experience for this Heating Plumber/Gas Engineer role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam / junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. Additional keywords: Plumbing, Repair Gas Engineer, Domestic Gas Engineer, Commercial Gas Engineer, Heating Engineer, Service, Breakdown, Gas Engineer, Plumbing Engineer This vacancy is being advertised through Spider, the region’s Online Job Advertiser. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices. Sureserve Compliance South, part of the Sureserve Group, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London's largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities. Role We have an exciting opportunity for an experienced Gas Engineer to join our growing team, the successful candidate will be responsible for: Carrying out day-to-day repairs Fault finding Completing annual servicing visits Meeting first-time fix targets Maintaining high-quality standards Focusing on customer satisfaction Attending jobs on time, notifying the contact centre/customer of any delays The successful candidate will have Valid ACS & other relevant gas qualifications Full UK Driving Licence (less than 6 points) Experience within Social Housing desirable, but not essential Experience delivering high levels of customer service The ability to work with a diverse customer base What we can offer you We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include: Competitive salary Contributory Pension scheme Life assurance 28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer's leave, neonatal leave, IVF, and assisted conception leave. In addition, the role offers: Sureserve Benefits Hub, accessing over 1000's retail discounts Virtual GP service, 24/7, 365 days, available for employees and your immediate family Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family Bike2Work scheme Home & Electronics - salary sacrifice purchase scheme Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status Reasonable adjustments As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact Pre-employment checks Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks TPBN1_UKTJ

Gas Engineer £45,000 - £50,000 + Overtime + Bonus + Van + Company Benefits Wimbledon Are you a Gas Engineer looking for a new role with an expanding business as it grows its engineering team, offering the chance to work for a company that focuses on providing continuous career development, along with access to regular overtime to boost your income and a company bonus scheme? The company have been operating for over 50 years and have grown to become Europe's largest retailers of gas log and gas coal fires. They have an international client base, selling products to commercial and domestic customers worldwide. They are currently focusing on bringing sub-contracted work in0house and develop their engineering team. In this role you will be responsible for the installation and planning as well as having input on the organisation and design of each job, which could include Fireplaces, wood burners or even fireproofing. The hours for this role would be Monday to Friday 9am-5pm, with the opportunity for weekends and overtime. This role would suit a Gas Engineer looking to join an expanding business offering the opportunity to progress as the department grows, boost income with overtime and continue to develop their career. The Role: Installing, servicing and maintaining fires and chimneys Field based position Monday - Friday 9am - 5pm Weekend overtime availableThe Person: Gas Engineer background Happy to cover London Full UK Driving licenseReference: 25140A Gas Engineer, F Gas, Gas Safe, Field Service Engineer, Installations, Repair, Service, Engineer, Fulham, Putney, Wandsworth, Battersea, Clapham, Notting Hill, Paddington, Wembley, London, Slough, Surrey, Watford, Essex, Kent, Heating, Fireplace, Domestic, Commercial If you are interested in this role, click 'Apply Now' to submit an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline and will be dependent on experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this role, you accept our Terms and Conditions, Privacy Policy, and Disclaimers, which can be found on our website

Example Recruitment Group is currently recruiting on behalf of a well-established national heating contractor operating within the local authority sector. They have a vacancy for a qualified domestic heating engineer to cover the West London area carrying out servicing, fault finding, and repairs within domestic social housing properties on a local housing association contract. The Role: • Landlord Gas Safety Checks (CP12s), • Fault finding and repairs on central heating systems., • Providing high levels of customer care when dealing with tenants and clients, • Ensure all Health & Safety requirements and legislation are followed including Risk Assessments, Safe Systems of Work, and COSHH records Requirements: • 2 years’ experience as a qualified gas/heating engineer, • Experience in servicing boilers, and gas appliances as well as strong fault-finding/diagnostic and repair skills., • ACS qualifications incl. CCN1, CENWAT, CKR1 & HTR1, • Full UK Driving Licence, • No unspent criminal convictions (DBS Check to be carried out on offer of employment) The Package: • 40 hours per week Monday to Friday, • Overtime paid at hourly rate, • Van, tools, PPE/uniform, and PDA provided., • Salary: £35,000 - £50,000 per annum (DOE & Qaulifications), • Out of Hours call out on rota basis. Paid either on price per job or hourly decided by engineer, • Monthly bonus, • OTE £60,000+ per annum, • 20 days holiday plus bank holiday (holiday entitlement increases with service), • Pension scheme, • Employee wellbeing programme, • Service level awarded annual leave, • Enhanced maternity and paternity packages, • Dental/Healthcare cash plan, • Company platform for development & career progression, • Team social activities To apply for this vacancy please use an up-to-date CV and one of our team will be in touch. Domestic, Heating, Gas, Maintenance, Engineer

Gas Repair Engineer Ganymede Energy is recruiting for a leading private provider of heating and maintenance services for residential properties across the UK. With a strong presence and continuous growth, who currently employs over 350 engineers. They are the second-largest home care maintenance co

Domestic Plumbing & Gas Engineer (Gas Safe) £45k-£55k Basic Salary + OTE £60k-£65k Fully Employed + Company Van + 25 Days Holiday + Excellent Benefits <str

Example Recruitment Group Ltd are currently recruiting on behalf of a leading national compliance and energy services provider for an experienced HIU Engineer to join their growing team working across South West London. Our client operates within the social housing sector, delivering high-quality heating and energy services across domestic gas, commercial gas, renewables and electrical services. They are a well-established contractor with long-term contracts in place, offering strong job security and career progression opportunities. The Role As an HIU Engineer, you will be responsible for the commissioning, servicing, repair and fault finding of Heat Interface Units (HIUs) across residential properties within the social housing sector. You will be working in occupied properties, therefore excellent customer service and communication skills are essential. Key Responsibilities • HIU commissioning, servicing, maintenance and fault finding, • Diagnosing and repairing system faults efficiently, • Producing accurate site reports using a PDA system, • Delivering a professional and courteous service to clients and residents, • Participating in manufacturer and internal training programmes, • Ensuring health and safety standards are followed at all times, • Occasional travel or short periods working away when required Salary & Benefits Basic Salary: £35,000 - £45,000 (DOE) OTE: Up to £60,000 including overtime and call out Working Hours 45 hours per week - Monday to Friday (8am – 6pm) Call out rota - 1 in 4 Benefits Package • Competitive salary package, • Company pension scheme, • Life assurance, • 28 days annual leave including bank holidays, increasing annually up to 33 days, • Enhanced maternity, paternity and adoption leave, • Additional family-friendly policies including carer’s leave, neonatal leave and fertility support, • Retail discounts platform with thousands of offers, • 24/7 Virtual GP service for employees and immediate family, • Employee Assistance Programme (EAP) available 24/7, • Cycle to Work scheme, • Home and electronics salary sacrifice purchase scheme Requirements Essential • Full UK Driving Licence, • NVQ Level 2 in Plumbing & Heating, • Previous plumbing and/or heating experience, • Strong customer service skills, • Good communication and teamwork skills, • Strong time management and prioritisation abilities Desirable • NVQ Level 3 Plumbing & Heating, • Experience with Heat Networks, • Previous experience with HIU commissioning, servicing and repairs, • Interest in low carbon or energy efficient technologies Equality & Recruitment Process Our client is committed to creating a diverse and inclusive workplace and welcomes applications from all backgrounds. Successful applicants will be subject to pre-employment checks, including Right to Work verification and DBS checks. Reasonable adjustments can be made during the recruitment process for candidates who require them. Apply today through Example Recruitment Group Ltd to find out more about this opportunity

Sureserve Sureserve mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions. We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do. We provide trusted high-quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents. With a Nationwide reach, regional and local relationships and expertise, and commitment to excellent client service we are set up to be a trusted partner for now and the future. Sureserve Compliance Central We are a national company offering market leading heating & hot water solutions from a network of regional offices across the East of England and the Midlands, strategically positioned to ensure comprehensive coverage and uncompromised access to our clients We are seeking an experienced gas engineer to join our busy team to carry out service, and repairs on domestic heating and hot water systems for our customers. Overview of Role: The primary responsibility of the Heating Engineer will be to maintain and repair heating systems in our clients' properties. They will ensure that the heating & hot water systems are operating efficiently and safely, and that any repairs are completed in a timely manner ensuring customer satisfaction. Key Responsibilities: Carry out service and maintenance works on a variety of domestic properties across the region. Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards. Communicate updates and progress of work, completing the required paperwork electronically and manually. Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during your daily work. To comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements. Key Attributes & Requirements: Gas qualifications are essential for this role including as a minimum CCN1, CENWAT, HTR1, CKR1. Out of Hours evening and weekend cover on a rota basis is required as part of this role A friendly and professional attitude to build strong relationships with clients & tenants It is important that we complete all the appropriate criminal and reference checks before you start working with us. Working hours are: 5 days per week (Mon - Fri) 8am to 5pm - 40 hrs 1 hour for lunch daily, call out rota to go on doing evenings & weekend work. What We Offer: Company vehicle and fuel card Support provided for professional qualifications Employee wellbeing programme, occupational health support, telephone support- counselling for staff Service level awarded annual leave Enhanced maternity & paternity packages Dental/Healthcare cash plan Cycle to Work Scheme Electric Vehicle Leasing Scheme Gender & Equality Working Group Sureserve Academy- a platform for development, career progression Employee Voice programme Social activities for all of our Teams Sureserve Legends- celebrating the fantastic ways in which our employees live our values. Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks. Join us in our mission to deliver excellence across the UK. TPBN1_UKTJ

Position: Service and Breakdown Engineer Location: North London Rate: (Apply online only) /day plus opportunity for overtime and call out The opportunity: Our client is seeking a skilled Gas Engineer for ongoing contract work in the North London area. This is a great opportunity for a self-employed gas engineer to join a well established company with long term contracts. The position requires valid gas qualifications and the use of your own van and tools. Candidates should be reliable and have strong diagnostic skills. Responsibilities include servicing, repairing, and installing boilers, alongside general heating maintenance. The role promises consistent work within a small patch, minimal travel, ensuring a stable workload in the domestic sector. Skills and qualifications: • Must possess valid domestic gas qualifications, • Experience with boiler servicing and fault finding / repairs, • Ability to work independently, • Excellent communication and customer service skills, • Social housing experience is desirable Click apply now to submit your details for this role

Gas & Plumbing Engineer Location: Chelsea, London Salary: £40,000 to £48,000 Working Pattern: Monday – Friday. Mobile – sites all in Chelsea / Mayfair area. Open to either people happy working in Domestic Gas or opportunities for people to move into Commercial Gas. An opportunity has opened for a Gas & Plumbing Engineer to join a building services company based in Chelsea, London. The ideal candidate will have a background of Domestic Gas Engineering and will have plumbing experience and be happy to be hands on with the plumbing work. You will be provided with a van and all sites are local to the Chelsea and Mayfair area. Gas & Plumbing Engineer Key Skills: • Experience in Domestic Gas Engineering, • Domestic Gas ACS qualifications (CCN1 etc), • Experience in plumbing, • Experience of breakdown, repairs, maintenance and troubleshooting of gas systems, • Full UK Driving License, • Gas Safe registered Gas & Plumbing Engineer Responsibilities: • Diagnose, repair and maintain domestic gas systems, • Carry out plumbing repairs and basic installations, • Complete PPM, • Respond to emergency breakdowns at sites, • Documenting changes and keeping clear job reports If you could be interested in finding out more about the Gas & Plumbing Engineer role, please apply with your latest CV

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices. Sureserve Compliance South, part of the Sureserve Group, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London's largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities. Role We have an exciting opportunity for an experienced Gas Engineer to join our growing team, the successful candidate will be responsible for: Carrying out day-to-day repairs Fault finding Completing annual servicing visits Meeting first-time fix targets Maintaining high-quality standards Focusing on customer satisfaction Attending jobs on time, notifying the contact centre/customer of any delays The successful candidate will have Valid ACS & other relevant gas qualifications Full UK Driving Licence (less than 6 points) Experience within Social Housing desirable, but not essential Experience delivering high levels of customer service The ability to work with a diverse customer base What we can offer you We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include: Competitive salary Contributory Pension scheme Life assurance 28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer's leave, neonatal leave, IVF, and assisted conception leave. In addition, the role offers: Sureserve Benefits Hub, accessing over 1000's retail discounts Virtual GP service, 24/7, 365 days, available for employees and your immediate family Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family Bike2Work scheme Home & Electronics - salary sacrifice purchase scheme Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status Reasonable adjustments As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact Pre-employment checks Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks TPBN1_UKTJ

Job Title: Gas Engineer Location: HA / UB Work Postcodes Job Type: Perm We are looking for Qualified domestic Gas Engineers in the HA / UB work area for a Gas Service & Breakdown role. This is a domestic based Gas Service & Breakdown role in domestic occupied properties Permanent Gas Engineers for a full time role - Van & fuel card provided The Role: Carrying out Gas Service & Breakdown work including fault finding & diagnosing Working on call on a rota basis Providing an excellent level of customer service Adhering to impeccable health and safety standards What we are looking for: Experience in breakdowns and all domestic ACS tickets including CKR1 & HTR1 3 years experience as a minimum If interested please contact me on Josh for further details

Reporting to – Head of Mechanical Maintenance Working Hours: Mon – Fri, 8am – 5pm Probation Period: 6 months Job Type: Full Time, Permanent Job Location: Various Sites & Head Office Start Date: Immediate SCOPE 1. To provide leadership and technical oversight within the Water Services department, with a primary focus on statutory L8 compliance, water hygiene, plumbing, drainage and pump maintenance safety management., 2. East West Connect provide Building Services Maintenance (Reactive, Planned Preventative and Small Works) across RVAC, Gas/Heating, Water Services, Fire & Security and Electrical Compliance., 3. This role supports continued company growth and service quality by ensuring safe, compliant and efficient delivery of all water‑related works. KNOWLEDGE, COMPETENCY REQUIREMENTS 1. Prior knowledge of company policies and procedures for delivering safe and compliant water services in commercial and domestic environments (E), 2. Experience working within an employer’s integrated management system (D), 3. HNC/HND Building Services or Mechanical Engineering – NVQ Level 5 or above (E), 4. Experience with CAFM/CMMS (D), 5. Knowledge of SFG20 maintenance schedules (D), 6. Commercial H&S Awareness Course (D), 7. Full clean driving licence (E) This section provides guidance on competency requirements for the Water Services Manager responsible for delivery and compliance across water systems (water hygiene, closed-loop water quality, pumps, LTHW/LTHH interfaces, domestic and commercial plumbing systems, soil/vent and drainage). Competence should be evidenced through qualifications, relevant experience, and demonstrable ability to plan, supervise, assure and report compliant works. Statutory compliance & water hygiene (ACOP L8 / HSG274 / BS 8580) • Understands legal duties and roles (Duty holder/Responsible Person/Authorised Person as applicable), and can support governance for ACOP L8, HSG274 Parts 1–3 and BS 8580-1 requirements., • Can implement and maintain a Written Scheme of Control: task schedules, responsible persons, escalation routes, corrective actions and record-keeping., • Can review/quality-check legionella risk assessments, schematics, asset registers and logbooks; identify gaps and drive closure., • Can manage monitoring regimes (temperatures, flushing, inspections, tank checks, TMV checks) and interpret results to prioritise remedials., • Understands sampling strategy and actions (e.g., legionella, TVC) including liaison with UKAS labs and applying appropriate corrective controls., • Can plan and supervise remedial works (tanks, calorifiers, dead-legs, insulation, blending valves, pipework alterations) ensuring verification and revalidation., • Can lead/participate in internal audits and client audits; produce evidence packs and close out non-conformances., • Can manage incidents (positive samples, loss of control, contamination) with clear containment, communications and documented lessons learned. Closed-loop water quality (LTHW/LTHH & sealed systems) • Understands closed-loop system purpose and common failure modes (corrosion, scaling, microbiological growth, air ingress, fouling) and the impact on plant efficiency and asset life., • Can specify and manage water treatment regimes (inhibitors/biocides as applicable), sampling frequency, target parameters and reporting., • Can interpret water analysis results (e.g., pH, conductivity/TDS, inhibitor residual, iron/copper, microbiological indicators where applicable) and initiate corrective actions., • Can plan and oversee cleaning/flushing activities (power flush, side-stream filtration, chemical clean) including method statements, waste handling and reinstatement testing., • Understands interfaces with LTHW/LTHH plant (boilers, heat exchangers, pressurisation units, expansion vessels, air/dirt separators) and can coordinate works to minimise operational risk., • Can manage specialist subcontractors and verify deliverables (pre/post samples, certificates, commissioning sheets). Pumps, booster sets & pressurisation systems • Working knowledge of common pump systems: domestic boosters/pressurisation, circulation pumps, sump/effluent pumps, macerators, condensate pumps and associated controls., • Can plan PPM and reactive response: set-point checks, vibration/noise checks, seal/bearing indicators, strainers, non-returns, isolation valves and control panel alarms., • Can coordinate safe isolations (electrical and hydraulic), drain-down/refill, venting and functional testing/commissioning., • Can oversee troubleshooting and ensure evidence-based repairs (fault codes, trend data, flow/pressure checks)., • Can manage specialist OEM/subcontractor support and validate handover documentation (test results, settings, photos, certificates). Domestic & commercial plumbing systems (hot/cold water) • Understands hot and cold water distribution principles in domestic and commercial buildings, including storage, recirculation and temperature control., • Working knowledge of Water Supply (Water Fittings) Regulations/Byelaws, backflow prevention (air gaps, RPZ where applicable), and good practice installation standards., • Can manage TMV lifecycle: selection/fit-for-purpose, routine testing, fail-safe checks, servicing and documentation., • Can plan and supervise installation/modification works: isolation strategy, phased shutdowns, commissioning, disinfection/chlorination where required, and reinstatement verification., • Can assess defects and risks (dead legs, stagnation risk, scalding risk, cross-connections, inadequate insulation) and produce remedial plans and quotations. Soil, vent & drainage systems • Understands soil and vent principles, traps/seals, venting, odour issues and common failure modes in above/below ground drainage., • Can manage planned and reactive drainage works including jetting, descaling, root ingress treatment, minor repairs and renewal planning., • Can interpret CCTV survey outputs and translate findings into remedial scope, priority and costed plans., • Understands environmental and H&S controls relevant to drainage works (waste handling, contamination risks, COSHH, and confined spaces awareness where applicable). Project / contract management (delivery, commercial & governance) • Can define scope from surveys/specifications, develop method of delivery, and produce programmes that protect statutory compliance and site operations., • Competent in procurement and subcontractor management: pre-start reviews, competence checks, RAMS review, supervision, and performance management., • Can control cost, labour and materials; produce accurate quotations; manage approvals, purchase orders and invoicing inputs., • Understands change control: identifying variations, pricing, client sign-off, and maintaining a clear audit trail., • Can manage risk and dependencies (access, isolations, permits, shutdown windows, customer impact) and coordinate stakeholders., • Can produce client-ready deliverables: reports, certificates, O&M information (where required), commissioning records and compliance evidence packs. Leadership, competence assurance & quality • Can supervise multiple workstreams while maintaining quality, safety and compliance; knows when to escalate technical risk., • Can set and maintain a competency matrix for engineers and subcontractors (water hygiene, plumbing, pumps, drainage), including refresher intervals and evidence control., • Can carry out technical and documentation QA checks (service sheets, logbooks, photos, certificates) and reduce rework/returns., • Can coach and develop team members through site visits, toolbox talks (supplementary) and targeted training plans., • Can monitor performance against KPIs/SLA and lead corrective actions for recurring defects and non-conformances. Health, safety & environmental competence (water-related works) • Can review and implement RAMS and site permits relevant to water works (e.g., isolations, hot works where applicable, working at height, plantrooms, lone working)., • Understands COSHH principles for water treatment chemicals and can ensure safe storage, dosing, handling and waste disposal arrangements., • Can ensure safe system of work for drain-down/refill, disinfection, sampling and access to tanks/voids/risers (including confined spaces awareness where applicable)., • Can investigate incidents/near misses and implement corrective actions through the IMS. Typical evidence (minimum/desired) Essential evidence: demonstrable experience managing compliant water services delivery in occupied buildings; proven ability to manage subcontractors and control quality/compliance records; strong working knowledge of ACOP L8 and HSG274 requirements; competent report writing and client communication. Typically desired (role dependent): recognised water hygiene/legionella qualification (e.g., City & Guilds/LCA/WMSoc pathway), plumbing qualification (NVQ L2/3) and/or relevant building services qualification; demonstrable experience managing closed-loop water treatment and pump/pressurisation systems; WRAS knowledge/certification. CPD: maintains ongoing CPD covering water hygiene compliance, water treatment/closed systems, and relevant H&S/commercial contract management topics. DUTIES Team Leadership & Management • Lead a team of Plumbers, Water Hygiene Technicians, Pump Engineers and Drainage Engineers to deliver safe, compliant and high‑quality services., • Provide technical mentorship, support and operational direction., • Identify recurring issues and implement root‑cause corrective improvements., • Facilitate regular team meetings focusing on performance, compliance and continual improvement., • Monitor KPIs, conduct 1‑2‑1 reviews, identify training needs and prepare management reports., • Use SFG20 schedules to optimise PPM planning, statutory L8 compliance and resource allocation. Technical Support & Problem‑Solving • Act as the senior technical authority for all plumbing, drainage, pumps, water hygiene and water treatment operations., • Provide escalation support for complex technical issues, commissioning tasks and diagnostic work., • Ensure all works follow statutory guidance, industry best practice and manufacturer recommendations., • Review water treatment reports, logbooks, legionella monitoring records and compliance documents prior to client submission., • Promote technical excellence and hands‑on development within the team. Water Hygiene, L8 Compliance, Auditing & Accreditation • Lead water compliance across all operational sites., • Ensure full compliance with:, • ACOP L8, • HSG274 Parts 1–3, • BS 8580‑1 – Legionella Risk Assessment, • Water Supply (Water Fittings) Regulations, • Manage internal audits of water hygiene tasks, sampling regimes, monitoring results and engineer competencies., • Ensure all logbooks, monitoring sheets, flushing records, sampling data and remedial actions are accurate and complete., • Oversee water treatment activities for closed systems, calorifiers, cooling towers (if applicable), chlorine dioxide dosing and softening systems., • Maintain readiness for external audits including LCA and client audits., • Investigate water hygiene incidents, non‑conformances and near misses, implementing corrective actions. Plumbing, Drainage & Pump Operations • Oversee maintenance and remedial works across:, • Hot & cold water plumbing systems, • Drainage networks (internal/external), • Booster sets, pressurisation units and general plumbing pumps, • TMVs, calorifiers, tanks and expansion vessels, • Ensure assets are verified and documented appropriately., • Conduct lifecycle assessments and make recommendations for repair, upgrade or replacement., • Ensure correct isolation, drain‑down, reinstatement and testing procedures are followed. Asset Management & Lifecycle • Maintain accurate asset registers and statutory documentation., • Prepare quotations aligned with client budgets and technical requirements., • Use CAFM/CMMS platforms to manage compliance tasks, asset information and performance metrics. Health & Safety Management • Ensure full adherence to Health & Safety policies, RAMS and CPPs across all works., • Promote a strong safety culture, ensuring PPE compliance and safe working practices., • Deliver toolbox talks, safety briefings and awareness training. Continuous Improvement & Innovation • Identify improvements to maintenance processes, reducing costs and improving performance., • Stay updated on emerging technologies, water treatment methods and regulatory changes., • Encourage innovation within the team and evaluate new products and tools for operational benefit., • Consistently champion the company’s core values across all activities. MEETINGS • Attend and prepare reports for management meetings., • Attend pre‑bid and interim bid meetings to provide technical input., • Attend client meetings, recording all discussions., • Attend handover and tender meetings, ensuring accurate documentation., • Attend post‑contract review meetings and track improvement actions., • Attend appraisal meetings, company staff meetings, H&S meetings and team meetings. See full job description for more information

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