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At Anglian we're a leading home improvement company committed to providing high-quality products and exceptional service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry. The Role Are you an experienced Service Engineer who takes pride in their work? Do you have a passion for exceptional customer service? Are you someone who wants to get the job done right, first time every time? Our Service Engineers are essential to efficiently & effectively assist our customers, assisting with any product and installation related maintenance for Anglian installed products covered by our 10-year warranty. We will provide all the tools and equipment that you will need to carry out this role including a van, PDA, mobile phone and tools. Key Responsibilities Monitor and report on installation metrics, performance, and KPIs. Visiting customer homes, identifying the fault and taking the appropriate action to rectify in line with our warranty and our quality standards To demonstrate & explain correct product care to customers Be customer focused and provide a high level of service to every customer Making sure optimum stock levels are maintained to ensure jobs can be effectively resolved and completed Completing service calls as scheduled and in a timely manner using our, “Right First Time” approach, helping to reduce any cancelled appointments Accurate and timely completion of paperwork and regular updating of the supplied PDA device What We're Looking For Experience of uPVC installation and maintenance (or relevant qualification) Excellent customer service skills and experience in a customer facing environment Be able to work on your own initiative in a standalone field based role A willingness to travel as required and show flexibility within the working week Good time management skills Good communication skills A full driving license Why Join Us? Competitive Salary Pension Company Van 31 days holiday, increasing with service, plus have your birthday off Paid time off annually to volunteer Comprehensive health & well-being benefits including cycle to work scheme, heavily discounted gym memberships and free access to mental health first aiders Heavily discounted group discount scheme on all products Group Perks and freebies on days out, cinema, theatre, eating in and out, mobiles phones, food shopping and most major high street retailers Opportunity to work with a forward-thinking and supportive team. Career development and continuous learning opportunities. Take the next step in your career by applying today! Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Companys value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees. TPBN1_UKTJ

We are Safestyle, a trusted household brand in the UK for over 30 years Due to continual demand & growth we are seeking experienced Window & Door Service Engineers to join us! This is a superb opportunity for an experienced individual who is looking to thrive within one of the UKll be doing Visting customers homes to carry out repairs and adjustments, whilst always providing first class customer service. Manage your own workload and schedule effectively, whilst completing all relevant documentation Working in a safe & clean environment Occasionally assisting our fitting teams In return we will offer you Competitive salary Pension – with the option to potentially save on tax and National Insurance with our salary sacrifice scheme. Company van 31 days holiday, increasing with service, plus an additional paid day for your birthday! Paid time off annually to volunteer Comprehensive health & well-being benefits including, heavily discounted gym memberships, employee assistance programme and free access to mental health first aiders Heavily discounted employee purchase scheme on all products Group Perks and freebies on days out, cinema, theatre, eating in and out, mobiles phones, food shopping and most major high street retailers Opportunity to work with a forward-thinking and supportive team. Career development and continuous learning opportunities. Salary Sacrifice benefits – enjoy benefits such as pension, cycle to work and our additional annual leave purchase scheme whilst potentially reducing your tax and National Insurance contributions! We are certain, if you have industry experience, exceptional communication skills and a work hard ethic you'll have what it takes to succeed in this role! Apply Now! Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Companys value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees. TPBN1_UKTJ