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  • 2026 Business Apprenticeship
    2026 Business Apprenticeship
    6 days ago
    Full-time
    Weybridge

    This role is hybrid, based in Weybridge, Surrey. Job Summary: At Royal Caribbean Cruises, we are seeking a motivated and enthusiastic Apprentice to join our UK team on an 18-month paid apprenticeship programme, starting on 1st September 2026. As a Department Apprentice with one of our teams listed below, you will have the unique opportunity to gain hands-on experience and insight into various functions within our organisation, this role is ideal for someone eager to learn and develop a broad skill set in a dynamic and fast-paced environment. As part of this programme, you will gain work experience within one of the following areas: (To be chosen upon application) Brands - Multi Department Brand Management, Commercial Finance, Revenue Management, Marketing, Sales, Public Relations (PR), general business administration and customer services and champion our corporate values. IT Applications Applications, operating systems and data, connected to our IT infrastructure. Marine Procurement Sourcing, purchasing and managing goods and services essential for the operation, maintenance and safety of our ships. At the end of the 18-month placement you will gain a Level 3 Business Administration qualification, and you will have access to a number of support resources to support your personal and professional development. Your journey is our journey! About Us: Royal Caribbean Group is the world's largest cruise line. It couldn't be a more exciting time to join a global business that is blazing a trail in the travel industry right now. At Royal Caribbean Group we never rest on our laurels; we constantly strive to improve our work and be at the forefront of the industry. The work that we do is exciting, challenging, and innovative. We are passionate, we are innovative, and we are unstoppable. Key Responsibilities: As part of this programme, you will assist with routine tasks and special projects. May include but not limited to: • Support Daily Operations • Support the team with administrative tasks, • Assist in scheduling and managing appointments, • Handle enquiries via phone, email and in-person, • ADHOC duties including, greet all visitors, signing visitors in to building • Collaborate with Team Members • Work closely with colleagues and contribute to team goals and projects • Complete Assignments • Follow instructions and complete tasks accurately and within deadlines • Participate in Meetings • Attend and actively participate in meetings, providing input and feedback • Maintain Records • Keep accurate records of work completed and progress made • Adhere to Company Policies • Follow all company policies, procedures, and safety guidelines • Seek and Act on Feedback • Regularly seek feedback from supervisors and mentors and make improvements based on guidance Comprehensive training and guidance on all role responsibilities will be provided as part of the rotational programme. Working Environment: This is an office-based role from our Weybridge Surrey office. Working hours are 9am-5.30pm, Monday to Friday. You will be immersed into a culture of inclusivity, diversity and belongingness. Qualifications / Requirements: • Must be at least 18 years of age, • GCSE or equivalent, for example currently enrolled in or recently completed A level or equivalent programme is desirable however not essential, • A strong interest in learning about various business functions, • Good communication and interpersonal skills, • Understanding how multitask and manage time effectively, • Intermediate knowledge in Microsoft Office Suite (Word, Excel, PowerPoint), • Ability to work well in a team as well as independently, • Willingness to enrol in an 18 Month Level 3 Business Administration Apprenticeship programme and complete end point assessments Please note, as part of the L3 qualification you will gain a broad knowledge of various functional skills such as Maths & English. As well as in on-the-job support. What we have to offer you in return: You have heard about the role, so what can we offer you in return for your commitment and working journey with us? • Comprehensive training and mentorship across multiple departments, • An Opportunity to gain a nationally recognised Level 3 Business Administration qualification supported by Training providers Talent Vista, • Exposure to a wide range of business operations, • Opportunities for professional development and career growth, • A collaborative and supportive work environment, • On your start date you will be provided with a unique welcome pack which will set you up for your 18-month journey, • Competitive Base Salary, travel support and great benefits including ship visits and much more It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, colour, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment. We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to any additional questions. Join us at Royal Caribbean Cruises Ltd., where great vacations begin with great employees

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  • CLIENT SERVICES ASSISTANT
    CLIENT SERVICES ASSISTANT
    7 days ago
    £29741 yearly
    Full-time
    Byfleet

    Job Summary We are seeking a dedicated and detail-oriented Client Services Assistant to join our team. The ideal candidate will play a pivotal role in ensuring exceptional client satisfaction by providing administrative support and managing client interactions efficiently. This position requires strong organisational skills, proficiency in clerical tasks, and the ability to handle multiple responsibilities in a fast-paced environment. Responsibilities Serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly. Maintain accurate client records and databases through diligent data entry. Assist with administrative tasks including managing correspondence and preparing documents. Ensure effective communication with clients via phone and email, and demonstrating excellent phone etiquette. Collaborate with team members to enhance service delivery and improve client experiences. Skills Proficient in clerical tasks with a strong focus on accuracy and attention to detail. Competent in using computer software. Strong data entry skills with the ability to manage large volumes of information effectively. Excellent phone etiquette and interpersonal skills for effective client communication. Highly organised with the ability to prioritise tasks and manage time efficiently. A proactive approach to problem-solving and a commitment to delivering high-quality service. Previous experience working in the courier sector would be a distinct advantage although it is not essential as full training will be provided. If you are passionate about client service and possess the necessary skills to thrive in this role, we encourage you to apply. Hours of work: Monday to Friday 8am to 6 pm (from office) with a daily 1 hour unpaid break + rostered Saturday working from home 8 am to 12 noon (after training) which is paid as overtime on top of the basic pay Job Type: Full-time Benefits: Company pension Free parking On-site parking Language: English (required) Work Location: In person

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  • Security Officer
    Security Officer
    10 days ago
    £12–£16 hourly
    Part-time

    We are seeking dedicated and professional individuals to join our team as a Security Officer, embodying our core values of Loyalty, Integrity, and Professionalism. This role is ideal for exceptional leaders who excel in a customer-centric environment and are committed to delivering high standards of service. As a Security Officer, your key responsibilities will include: • Extending a warm and professional welcome to all venue visitors., • Conducting thorough screenings to ensure entry suitability., • Leading and managing the door supervision team, ensuring effective performance of duties., • Developing and implementing robust security protocols and procedures., • Collaborating effectively with clients, customers, and colleagues to ensure seamless operations., • Performing detailed searches for unauthorized or illegal items., • Responding promptly and efficiently to incidents within queues or the venue, coordinating with team members as necessary., • Providing comprehensive customer support and managing incidents both inside and outside the venue to maintain a safe environment., • Maintaining a visible security presence to ensure smooth operations and enhance the overall customer experience., • Conducting regular briefings with the team to discuss strategies and identify areas for improvement., • Offering training and mentorship to both new and existing team members, fostering a skilled and cohesive unit. We are looking for a natural communicator with excellent problem-solving skills and a consistently positive attitude, ready to contribute to a secure and welcoming atmosphere.

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  • Senior Waiter
    Senior Waiter
    14 days ago
    Full-time
    Richmond

    GAUCHO is looking for an experienced and passionate Senior Waiter to join our GAUCHO Richmond Team! The ideal Senior Waiter candidate will be hardworking, have a positive attitude and work well within a team. They will be a GAUCHO ambassador and be able to upsell all GAUCHO products with confidence. Training and benefits • 50% off your food bill at all GAUCHOs., • Opportunity to gain qualifications through Apprenticeship Scheme, cycle to work scheme and access to our employee wellbeing platform., • Career development and progression., • Staff breakfast and dinner on every shift Key Responsibilities of a GAUCHO Senior Waiter • Work with the restaurant team to offer an unforgettable GAUCHO experience to all our guests through heightened hospitality., • Be the face of GAUCHO and demonstrate service excellence while following the GAUCHO steps of service and standards., • Strengthen and maintain product knowledge in order to host tables and guide guests with menu choices., • Support and assist the management team to maximise sales revenues by driving covers and average spend per head., • Ensure all guest orders are received and processed professionally and accurately., • Help maintain a clean and organized restaurant at all times and follow all set-up and breakdown procedures. Requirements for a GAUCHO Senior Waiter • Demonstrate warmth, empathy and genuine hospitality towards guests and colleagues, • To always take a positive approach to your own role acting as a role model to all new members of the team, • Work well within a team (be a team player) and a fast-paced environment, • Be approachable and well mannered, • Be professional and respectful at all times, • Have fun and create a warm restaurant atmosphere

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  • Sous Chef
    Sous Chef
    14 days ago
    £14 hourly
    Full-time
    Teddington

    As a Sous Chef for our new opening, specializing in cocktails, cicchetti, and pizzas, you will play a crucial role in our kitchen operations. Working closely with the Head Chef, you will be responsible for leading the kitchen team, ensuring the highest standards of food preparation, quality, and presentation, and contributing to the development of our exciting menu. Responsibilities: • Assist the Head Chef in managing and overseeing daily kitchen operations., • Lead and motivate the kitchen team, fostering a positive and efficient work environment., • Ensure all food is prepared to the highest culinary standards, maintaining consistency and quality., • Oversee inventory management, including ordering, stock rotation, and minimizing waste., • Contribute to menu development and innovation, with a focus on fresh, high-quality ingredients for cicchetti and pizzas., • Ensure strict adherence to food safety and hygiene regulations., • Support the training and development of kitchen staff., • Manage the kitchen during the Head Chef's absence. Qualifications: • Proven experience as a Sous Chef or a strong Chef de Partie looking for career progression, ideally within an Italian or Mediterranean cuisine setting., • Strong leadership and organizational skills., • Excellent culinary skills with a passion for quality food and creative presentation., • Ability to work efficiently under pressure in a fast-paced kitchen environment., • In-depth knowledge of food safety and hygiene standards., • Flexibility to work various shifts, including evenings and weekends.

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  • Assistant Cafe Manager
    Assistant Cafe Manager
    1 month ago
    £13–£15 hourly
    Full-time
    Hounslow

    G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and talented individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the Assistant Manager, you will play a vital role in supporting the overall operations and management of our specialty coffee shop. You will assist the Store Manager in overseeing daily operations, ensuring exceptional customer service, and maintaining a positive and engaging work environment. If you have a passion for specialty coffee, a strong work ethic, and excellent leadership skills, we invite you to apply. Responsibilities: • Assist the Store Manager in all aspects of daily operations, including opening and closing procedures, inventory management, and leading the team., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and resolving customer concerns or issues promptly., • Train, mentor, and motivate staff members, fostering a positive and collaborative work environment., • Collaborate with the Store Manager to develop and implement operational strategies to achieve sales targets and maximize profitability., • Monitor and maintain stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to ensure product availability., • Oversee the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Assist in organizing and coordinating special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Uphold strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar role is necessary, with a strong emphasis on specialty coffee knowledge and skills., • Strong passion for specialty coffee and a deep understanding of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with the ability to effectively train, motivate, and develop a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, and point-of-sale systems., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

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