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  • CLIENT SERVICES ASSISTANT
    CLIENT SERVICES ASSISTANT
    2 days ago
    £29741 yearly
    Full-time
    Byfleet

    Job Summary We are seeking a dedicated and detail-oriented Client Services Assistant to join our team. The ideal candidate will play a pivotal role in ensuring exceptional client satisfaction by providing administrative support and managing client interactions efficiently. This position requires strong organisational skills, proficiency in clerical tasks, and the ability to handle multiple responsibilities in a fast-paced environment. Responsibilities Serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly. Maintain accurate client records and databases through diligent data entry. Assist with administrative tasks including managing correspondence and preparing documents. Ensure effective communication with clients via phone and email, and demonstrating excellent phone etiquette. Collaborate with team members to enhance service delivery and improve client experiences. Skills Proficient in clerical tasks with a strong focus on accuracy and attention to detail. Competent in using computer software. Strong data entry skills with the ability to manage large volumes of information effectively. Excellent phone etiquette and interpersonal skills for effective client communication. Highly organised with the ability to prioritise tasks and manage time efficiently. A proactive approach to problem-solving and a commitment to delivering high-quality service. Previous experience working in the courier sector would be a distinct advantage although it is not essential as full training will be provided. If you are passionate about client service and possess the necessary skills to thrive in this role, we encourage you to apply. Hours of work: Monday to Friday 8am to 6 pm (from office) with a daily 1 hour unpaid break + rostered Saturday working from home 8 am to 12 noon (after training) which is paid as overtime on top of the basic pay Job Type: Full-time Benefits: Company pension Free parking On-site parking Language: English (required) Work Location: In person

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  • Security Officer
    Security Officer
    5 days ago
    £12–£16 hourly
    Part-time

    We are seeking dedicated and professional individuals to join our team as a Security Officer, embodying our core values of Loyalty, Integrity, and Professionalism. This role is ideal for exceptional leaders who excel in a customer-centric environment and are committed to delivering high standards of service. As a Security Officer, your key responsibilities will include: • Extending a warm and professional welcome to all venue visitors., • Conducting thorough screenings to ensure entry suitability., • Leading and managing the door supervision team, ensuring effective performance of duties., • Developing and implementing robust security protocols and procedures., • Collaborating effectively with clients, customers, and colleagues to ensure seamless operations., • Performing detailed searches for unauthorized or illegal items., • Responding promptly and efficiently to incidents within queues or the venue, coordinating with team members as necessary., • Providing comprehensive customer support and managing incidents both inside and outside the venue to maintain a safe environment., • Maintaining a visible security presence to ensure smooth operations and enhance the overall customer experience., • Conducting regular briefings with the team to discuss strategies and identify areas for improvement., • Offering training and mentorship to both new and existing team members, fostering a skilled and cohesive unit. We are looking for a natural communicator with excellent problem-solving skills and a consistently positive attitude, ready to contribute to a secure and welcoming atmosphere.

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  • Nail Technician
    Nail Technician
    28 days ago
    £12–£15 hourly
    Full-time
    Thames Ditton

    Join our vibrant team as a nail technician where you'll have the opportunity to showcase your creativity and skills. We are looking for someone passionate about nail art and committed to providing excellent customer service. Responsibilities: • Perform high-quality manicures and pedicures., • Create custom nail designs and advise clients on trending styles., • Maintain cleanliness and sanitation of all tools and salon areas., • Build and maintain a loyal client base through friendly and professional interactions. Requirements: • Previous experience as a nail technician is essential., • Certification in nail technology or cosmetology., • Strong communication and interpersonal skills., • Ability to work well in a team and manage time efficiently., • Be able to use Builder gel., • Be able to use an E-file.

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  • Warehouse Supervisor
    Warehouse Supervisor
    2 months ago
    Full-time
    Harmondsworth

    We are looking for an experienced warehouse supervisor to manage and oversee all warehouse activities, ensure efficient processes, and maximize warehouse productivity. The warehouse supervisor's responsibilities include supervising employees, maintaining a Health & Safety environment, coordinating logistical processes, ensuring the quality of goods, and preparing relevant documentation. To be successful as a warehouse supervisor, you should be experienced in optimizing warehousing processes and be an effective team leader. An outstanding warehouse supervisor should be dependable and have excellent organizational and time management skills. Warehouse Supervisor Responsibilities: • Supervising warehouse staff and daily activities, • Managing, evaluating and reporting on warehouse productivity., • Tracking and coordinating the receipt, storage, and timely delivery of goods and materials., • Ordering supplies and maintaining suitable inventory levels., • Checking orders, bills, items/freight received, inventory, and deliveries for accuracy., • Maintain the warehouse premises in tidy and clean order, • Maintaining records, reporting relevant information and preparing any necessary documentation in relation to shipments and freight due to be Inbound/Outbound the warehouse., • Ensuring basic maintenance standards and compliance with health and safety regulations., • Performing a daily inspection of the warehouse grounds., • Coordinating and maintaining fleets and equipment., • Communicating and coordinating with other departments and customers., • ETSF and General storage warehouse stock checks Supervisor Requirements: • Previous experience as a warehouse supervisor or a similar supportive position., • Has a valid Forklift Operator Licence and a minimum of 2 years of Forklift operating experience, • Valid UK Driving Licence – picks ups from LHR of freight back to NGT warehouse if required, • Previous experience working in a Bonded warehouse facility and being familiar and compliant with ETSF procedures, • Working experience and knowledge of Customs procedures for Import/Export, • Strong working knowledge of warehouse operations and supervision., • Time management skills and the ability to delegate, • Excellent leadership and organizational skills., • Strong communication and interpersonal skills., • Proficiency in Microsoft Office and data entry software, preferably in ASM Sequoia software or other relevant Customs software platforms, • Problem-solving skills and a can-do attitude, • Developing positive relationships with colleagues and team members and supporting the UK Head of Operations in attaining the businesses goals, • Establishing and maintaining the trust and support of colleagues, managers and teams, • Maintaining personal hygiene to a standard expected of yourself and your colleague's Corporate Identity- provide a suitable professional image by:, • Obtaining and processing information to enable appropriate decisions to be made, • Ensuring accurate storage and prompt retrieval of information, • Ensuring individuals, teams, colleagues, managers and clients are advised of appropriate information, • Ensuring good verbal and written dialogue with internal and external contacts/users, • Have excellent communicative skills with staff, peers, and Clients, • Telephone skills Miscellaneous Ad-hoc asks: follow instructions from company management for practical assignments. Shift work: this role involves a weekend shift depending on Company's work arrangement. You will be given days off during the week when the weekend shift is needed or paid overtime. Working on Bank holidays is required Flexible Working Hours: due to the nature of the work with international stakeholders, you may be required to adapt to flexible working hours and ensure maximum work efficiency per the business's needs and demands to perform your role successfully. Job Types: Permanent, Full-time Benefits: • Company events, • Company pension, • Employee mentoring programme, • On-site parking, • Private medical insurance, • 8-hour shift, • AM shift 09:00-18:00, • PM shift 12:00 – 21:00, • Overtime, • Nationwide Driving Licence (required), • Forklift Operator Licence (required) Work Location: In person Expected start date: as soon as possible

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