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Company: Elizabeth School of London Job Title: Student Support Officer Location: ON-SITE, Leeds Campus, UK Salary Range: £26,500 per annum Employment Type: Full-Time Work Hours: Monday to Friday, 9am-5pm Department: Student Support Reporting to: Senior Student Support Coordinator About Us Elizabeth School is a leading educational institution dedicated to providing high-quality education and empowering students to achieve their full potential. With a strong focus on academic excellence and personal development, we strive to create a nurturing and inclusive learning environment for our students. Currently have seven campuses located in major cities including Birmingham, London, Leeds, Leicester, Manchester and Northampton. We are currently seeking a motivated and dedicated individual to join our team as a Student Support Officer. Job Description As a Student Support Officer, you will play a vital role in ensuring the smooth operation of our educational institution. You will be responsible for providing administrative support to various departments and assisting students with their queries and concerns. Your attention to detail, excellent organizational skills, and strong communication abilities will contribute to the overall efficiency and effectiveness of our administrative processes. Responsibilities • Provide exceptional customer service to students, staff, and visitors, both in person and over the phone., • Assist students with their inquiries, including admissions, course registrations, timetables, and general information., • Maintain accurate student records and databases, ensuring data confidentiality and compliance with data protection regulations., • Assist in organizing and coordinating events, workshops, and student activities., • Handle general administrative tasks such as photocopying, filing, and managing office supplies., • Support the admissions process by processing applications, conducting interviews, and assisting with enrolment procedures., • Collaborate with various departments to ensure smooth communication and coordination of administrative tasks., • Undertake any other administrative duties as required by the management team. Experience & Knowledge Essential: • Knowledge in Customer Service Standards, • Ability to prioritise competing deadlines and workloads, while maintaining a high level of accuracy, • Highly developed oral and written communication skills, • Ability to work on own initiative, demonstrating a positive approach to problem solving., • Willingness to learn and develop and contribute to the wider activities of Student Support and of the school., • Demonstrate empathy to understand and address students’ concerns., • Ability to maintain confidentiality and handle sensitive information with professionalism., • Strong interpersonal skills for building rapport and trust with students., • Capacity to assess situations and provide practical solutions., • Ability to adapt to changing circumstances and student needs., • Proficiency in using IT technology to record and search student data base. Desirable: • Higher Education Experience, • Knowledge of counselling techniques to provide emotional support. Benefits • Annual leave (7.2 weeks), • Workplace pension scheme., • Company Sick Policy., • Statutory maternity/paternity pays., • Career development opportunities, • Training and self-development opportunities., • Gym membership discounts, • Retail discount schemes, • Cinema discounts, • Grocery discounts, • Cycle to work, • Investing and savings opportunities, • Financial wellbeing – personal debt advise., • Financial wellbeing education, • My Mind Pal (mental fitness)

Position: Associate Lecturer/Lecturer - Health and Social Care Location: ON-SITE, Leeds, UK Type: Full Time Working Hours: Monday to Friday, 9AM-5PM Salary: £30,500-43,500 Per Annum Requirement: Full right to work in the UK *Please note that ESL does not provide visa sponsorship* Job Description Join Elizabeth School of London Limited as a Health and Social Care Lecturer and become a key influencer in the advancement of higher education. As an integral part of our vibrant team, you'll play a crucial role in delivering programs in Health and Social Care in collaboration with esteemed university partners. Job Purpose The appointed individual will join the progressive team at Elizabeth School of London Limited and contribute to the delivery of various full-time programs, including Foundation year and full-degree courses. These programs are developed in partnership with renowned institutions such as St. Mary's University Twickenham London, and other Higher Education partners. Responsibilities • Provide high-quality teaching and learning across a range of programs within a Higher Education setting, with a focus on Foundation year in Health and Social Care., • Tutor students, offering tailored support to help them achieve their academic goals and progress positively., • Contribute actively to the development and continual improvement of courses, collaborating effectively with both staff and students., • Participate in the creation of module/unit-specific Scheme of Work., • Develop module materials for each of the modules being undertaken., • Provide/Deliver/Facilitate subject-specific sessions in line with the Learning Outcomes and syllabuses of modules., • Deploy assessments appropriately as outlined by the assessment team., • Establish measures to understand the learning needs of students on their modules., • Support students with timely formative feedback as prescribed by each of the program specifications., • Mark and provide summative feedback within the prescribed deadline set by the Assessment Team., • Ensure compliance with the expectations of the Programme Specification of respective Awarding Bodies and Universities under which modules are being taught., • Produce appropriate module/unit reports., • Demonstrate the ability to communicate clearly and effectively with students from diverse backgrounds., • Contribute to the School’s Research Department in the Holborn campus. Essential Requirements • Master's degree and/or a PhD in the relevant area., • Teaching qualifications: PGCHE, MA in HE Practice, or FHEA, etc., • Previous lecturing experience for similar courses at the Higher Education level., • Proficiency in utilizing Blackboard/VLEs, MS Teams, and Zoom. Desirable Requirements • Experience working in the industry related to Health and Social Care. Benefits • Annual leave (7.2 weeks), • Workplace pension scheme., • Company Sick Policy., • Statutory maternity/paternity pays., • Career development opportunities, • Training and self-development opportunities., • Gym membership discounts, • Retail discount schemes, • Cinema discounts, • Grocery discounts, • Cycle to work, • Investing and savings opportunities, • Financial wellbeing – personal debt advise., • Financial wellbeing education, • My Mind Pal (mental fitness)

Organization: Elizabeth School of London Position: Associate Lecturer/Lecturer in Business & Management Location: On-site, Leeds, UK Type of Employment: Full-Time Working Hours: Monday to Friday (9:00AM–5:00PM) Salary Range: £30,500-£43,500 Per Annum Requirement: Full right to work in the UK About the Elizabeth School of London The Elizabeth School of London (ESL) is a higher education provider committed to delivering high quality programmes on campuses in six major UK cities - London, Birmingham, Leeds, Leicester, Manchester and Northampton. With an inclusive approach to student recruitment, we provide one-to-one academic and careers advice to widen access to higher education for groups currently underrepresented. We believe that education is transformational and can make a fundamental difference to the individuals and communities we serve, which is why we pay the utmost attention to student satisfaction. As an inclusive organisation, we believe in education for all, but not one size fits all, so we place great emphasis on providing opportunities and support for anyone with the ambition to achieve their true potential Purpose of the role You will contribute to the delivery of various full-time programmes which are developed in partnership with renowned institutions such as St. Mary's University Twickenham London, and others. Main duties and responsibilities • Provide high-quality teaching and learning across a range of programs within a Higher Education setting, particularly Foundation year., • Tutor students, offering appropriate support to enable them to achieve their goals and progress to positive destinations., • Contribute to the development and continual improvement of courses, coordinating effectively with both staff and students., • Contribute to the production of module/unit-specific Scheme of Work., • Develop module materials for each of the modules being undertaken., • Provide/Deliver/Facilitate subject-specific sessions in line with the Learning Outcomes and syllabuses of modules., • Deploy assessments appropriately as set out by the assessment team., • Set out measures to understand the learning needs of students on their modules., • Support students with timely formative feedback to the extent prescribed by each of the program specifications., • Mark and provide summative feedback within the prescribed deadline published by the Assessment Team., • Ensure that all expectations of the Programme Specification of respective Awarding Bodies and Universities under which modules are being taught., • Produce appropriate module/unit reports., • Ability to communicate clearly and appropriately with students from diverse background. Skills and Qualifications Essential Requirements: Master's degree and/or a PhD in the relevant area. Previous lecturing experience for similar courses at HEI level. Work in line with Blackboard / VLEs, MS Teams / Zoom. Desirable Requirements: Experience working in the industry of your subject. Teaching qualifications: PGCHE, MA in HE Practice, or FHEA, etc. Why Join Us At ESL, we are proud of our dynamic and growing community. As we rapidly expand, we’re building a culture that’s all about growth, collaboration, and innovation. Our employees work together in an environment where ideas flow freely, and team spirit is the core of everything we do. The academic environment we cultivate encourages personal and professional growth, making it an exciting time to join us. Being a part of our team, you will have the opportunity to help shape our future, contribute to our continued success, and enjoy the benefits of being part of a forward-thinking institution. Benefits • Annual leave (7.2 weeks), • Workplace pension scheme., • Company Sick Policy., • Statutory maternity/paternity pays., • Career development opportunities, • Training and self-development opportunities., • Gym membership discounts, • Retail discount schemes, • Cinema discounts, • Grocery discounts, • Cycle to work, • Investing and savings opportunities, • Financial wellbeing – personal debt advise., • Financial wellbeing education, • My Mind Pal (mental fitness)

Company: Elizabeth School of London Job Title: Student Support Administrator Location: ON-SITE, Leeds, Regents House, United Kingdom Salary: £26,400-£26,500 per annum (Depending on experience) Employment Type: Full-Time, Monday – Friday, (9am to 5pm) (occasional weekend & evening work may be required) Department: Student Support. Reporting to: Senior Student Support Coordinator About Us Elizabeth School is a leading educational institution dedicated to providing high-quality education and empowering students to achieve their full potential. With a strong focus on academic excellence and personal development, we strive to create a nurturing and inclusive learning environment for our students. Currently have seven campuses located in major cities including Birmingham, London, Leeds, Leicester, Manchester and Northampton. We are currently seeking a motivated and dedicated individual to join our team as a Student Support Officer. Job Description As a Student Support Administrator, you will play a vital role in ensuring the smooth operation of our educational institution. You will be responsible for providing administrative support to our student support department. Your attention to detail, excellent organisational skills, and strong communication abilities will contribute to the overall efficiency and effectiveness of our administrative processes. To be a successful as a SS administrator, you should be committed to facilitating smooth, efficient office operations by planning carefully, anticipating needs, and providing responsive, reliable assistance. You should be adaptable, proactive, supportive, and detail-oriented Responsibilities • Use a range of software, including email, spreadsheets and databases, to ensure the efficient running of the office., • Support the onboarding process of new students by assisting with enrolment procedures, sending out timetables, as well as assisting returning students., • Deal with part-time students’ timetables and assigning groups/ILPs., • Maintain accurate student records and databases, ensuring data confidentiality and compliance with data protection regulations., • Inductions coordination, including attendance monitoring., • Assist colleagues whenever necessary., • Handle general administrative tasks such as photocopying, filing, and managing office supplies., • Collaborate with various departments to ensure smooth communication and coordination of administrative tasks., • Undertake any other administrative duties as required by the management team., • Attend Student Voice Panel, SEAG (Student Experience Advisory Group) meetings when required to conduct meeting minuets and appropriate action items., • To help facilitate Student Survey data and interpret any results from within the survey when required. Education and Qualifications • Bachelor’s degree from a recognised university Experience & Knowledge Essential: • Ability to prioritise competing deadlines and workloads, while maintaining a high level of accuracy, • Highly developed oral and written communication skills, • Ability to work on own initiative, demonstrating a positive approach to problem solving., • Willingness to learn and develop and contribute to the wider activities of Student Support and of the school., • Computing skills and qualifications, including those related to word processing, spreadsheets, and presentations, • Ability to maintain confidentiality and handle sensitive information with professionalism., • Capacity to assess situations and provide practical solutions., • Ability to adapt to changing circumstances and student needs., • Proficiency in using IT technology to record and search student data base. Benefits • Annual leave (5.6 weeks) + bank holidays., • Workplace pension scheme., • Company Sick Policy (from January 2025)., • Statutory Sick Pay (SSP) (until December 2024)., • Statutory maternity/paternity pays., • Career development opportunities, • Training and self-development opportunities., • Gym membership discounts, • Retail discount schemes, • Cinema discounts, • Grocery discounts, • Cycle to work, • Investing and savings opportunities, • Financial wellbeing – personal debt advise., • Financial wellbeing education, • My Mind Pal (mental fitness)

Organization: Elizabeth School of London Position: Student Success Tutor Salary: £28,000 Per Annum Employment Type: Full Time Location: On-Site, Elizabeth School of London, Leeds, UK Working Hours: (This role operates with two fixed schedules. Applicants may select either of the following schedules based on availability) • Monday to Friday (9AM - 5PM) (with weekend and evening flexibility when required), • Wednesday to Sunday (9AM - 5PM) About the Elizabeth School of London The Elizabeth School of London (ESL) is a higher education provider committed to delivering high quality programmes on campuses in six major UK cities - London, Birmingham, Leeds, Leicester, Manchester and Northampton. With an inclusive approach to student recruitment, we provide one-to-one academic and careers advice to widen access to higher education for groups currently underrepresented. We believe that education is transformational and can make a fundamental difference to the individuals and communities we serve, which is why we pay the utmost attention to student satisfaction. As an inclusive organisation, we believe in education for all, but not one size fits all, so we place great emphasis on providing opportunities and support for anyone with the ambition to achieve their true potential. Purpose of the Role The Student Success Tutors will primarily focus on student retention and satisfaction by offering outstanding first-hand support for their academic needs. This student-centred role coordinates with the many queries of students enrolled in our programmes. Workshops and other teaching-related activities may be included. The SSTs are also responsible for communicating with students daily with a problem-solving and proactive attitude to instill confidence in their studies at Elizabeth School of London. Main duties and responsibilities The Student Success Tutor will serve as an adviser to a set number of students, guiding and directing them toward success. They will liaise between students, ESL lecturers, and other team members. The Student Success Tutors will assist students with their academic needs and inquiries and schedule one-on-one sessions to clarify any issues or questions. The SSTs will help students with their submission dates and links and elucidate the components of mitigating circumstances. If students require further assistance, the SST will consult with the student service/support team and the senior academic team to obtain clear instructions on the help needed. The SSTs will ensure that students receive the necessary support for their academic progress and that student retention is maintained. Essential: • Provide guidance to students regarding the support available to them when required., • Engage in the interests and enthusiasm of students, inspiring them to learn., • Support students in building relationships with other students and staff members, fostering a sense of belonging to the school's community., • Enable students to take responsibility for and become partners in their learning, academic progression, and achievement., • Develop appropriate methods and resources for teaching and learning support concerning lectures, tutorials, and seminars, including online classes., • Monitor student progress, providing support, including advice on study skills, as required., • Analyse student difficulties, recommending instant support to resolve issues or referring to one as appropriate., • Recognise mitigating circumstances, deferral processes, and other academic, • regulations to ensure students receive precise support and suggestions based on their situation and needs., • Provide essential academic support to students, both inside and outside the classroom., • Help students to find appropriate learning resources., • Recognise and report academic and IT-related matters that might benefit from a preventive resolution., • Monitor student attendance on a session-by-session basis and take support from the student service/registry support team to identify any potential risk., • Ensure the students are engaged and continuing their studies by overcoming any barriers., • Work closely with the registry support and student support team to develop a multidimensional support system for the students., • Work with the academic team to contact all students who have not submitted assessments and refer them to the retention team if applicable., • Take responsibility for administrative duties such as personal tutoring, examinations and assessments., • Be proactive in identifying any escalating areas of risk to the student experience or institutional reputation., • Actively participate in enrolment and induction processes to develop a strong link with the students from the first moments of their journey at ESL., • To support all learners to ensure retention, attainment, achievement and progression targets., • Providing support to students and refer to Student Services or Additional Support for specialist help and advice if required., • Dealing with student misconduct or academic neglect in liaison with the exam department., • To abide by ESL policies and procedures., • To undertake training including qualifications appropriate to the tutor role, • Analysing the progress of the submissions, late submissions and resubmissions, • Participating proactively in training and development, including qualification development required in the job role., • Communicating effectively in person, on the telephone and in writing with students and staff. Working effectively with students both one-to-one and in groups, • Maintaining appropriate relationships and professional boundaries with students and SSTs, • Working effectively with other staff members in ESL to identify and meet students' learning and welfare needs., • Ability to work on own initiative., • Working in line with ESL Values of Student Focus, High-Performance, Respect, Openness, and Honesty., • Contributing to the provision of a welcoming and supportive environment for students, • Contributing to the team and respecting other members of the team as individuals, • Working effectively in a student-focused environment., • Responding to all enquiries when needed via email/over the phone, or face-to-face., • Providing the students with all the learning support when needed., • Helping students to find learning-appropriate resources., • Ensure the students are engaging and working with the academic team to fulfil their responsibilities. Desirable: • Arrange to provide contact details to the student during registration., • Actively participate in face-to-face or online induction activities., • Retain records of meetings or other means of contact with the student following Data Protection legislation and University guidelines., • Arrange to meet or have contact with their tutee at least once per semester., • Be familiar with the services available within and outside ESL (e.g., Student Support, Library)., • Direct students to appropriate academic colleagues when additional program support is needed., • Monitor the student's progress and direct them to appropriate individual support if their progress is unsatisfactory., • Respect the student's right to confidentiality, obtaining their permission should it be necessary to discuss the student's circumstances with others; (in certain exceptional circumstances, disclosure may have to take place against your wishes to avoid significant risk)., • Direct the student to appropriate support for the development of study skills., • Respect the student's right not to seek or accept support or guidance, even though this might be disadvantageous to their progress., • Act as an advocate for the student where appropriate and contribute to requests for references., • Comply with the School's Equality and Diversity policy when undertaking all activities., • Undertake appropriate professional development to benefit their role. Skills and Qualifications • Bachelor’s degree from any UK recognised university and minimum 1 years of experience in working at any HEI environment in teaching or academic support role., • A clear idea about how the academic team works at HEI., • Good understanding of current practice and developments in own discipline., • Understanding of evidence-led/practice-based teaching and its implementation in teaching and learning practice., • Able to work as part of a team and independently as required., • Able to coordinate and prioritise a range of activities effectively., • The candidate must be flexible, approachable, and helpful with a strong customer service ethic as well as willing to go the extra mile to provide the best environment and supports to the students., • Experience in tutoring and/or providing support for the academic experience of students., • Ability to work under pressure and to deadlines., • Collegiate approach to work., • Ability to work effectively and courteously in a team of academic staff., • Ability to adapt to a flexible approach to the demands of a busy college/department to accommodate changes in priorities when required. Benefits • Annual leave (7.2 weeks), • Workplace pension scheme., • Company Sick Policy., • Statutory maternity/paternity pays., • Career development opportunities, • Training and self-development opportunities., • Gym membership discounts, • Retail discount schemes, • Cinema discounts, • Grocery discounts, • Cycle to work, • Investing and savings opportunities, • Financial wellbeing – personal debt advise., • Financial wellbeing education, • My Mind Pal (mental fitness)

Company: Elizabeth School of London Position: Associate Lecturer/Lecturer in Accounting and Finance Location: On-site, Leeds, UK Salary: £30,500-43,500 per annum Type: Onsite, Full Time, Monday to Friday, 9am-5pm *Please note that ESL does not provide visa sponsorship* About the Elizabeth School of London The Elizabeth School of London (ESL) is a higher education provider committed to delivering high quality programmes on campuses in six major UK cities - London, Birmingham, Leeds, Leicester, Manchester and Northampton. With an inclusive approach to student recruitment, we provide one-to-one academic and careers advice to widen access to higher education for groups currently underrepresented. We believe that education is transformational and can make a fundamental difference to the individuals and communities we serve, which is why we pay the utmost attention to student satisfaction. As an inclusive organisation, we believe in education for all, but not one size fits all, so we place great emphasis on providing opportunities and support for anyone with the ambition to achieve their true potential Purpose of the role You will contribute to the delivery of various full-time programmes which are developed in partnership with renowned institutions such as St Mary's University Twickenham London, and others. Main duties and responsibilities • Provide high-quality teaching and learning across a range of programs within a Higher Education setting, particularly Foundation year., • Tutor students, offering appropriate support to enable them to achieve their goals and progress to positive destinations., • Contribute to the development and continual improvement of courses, coordinating effectively with both staff and students., • Contribute to the production of module/unit-specific Scheme of Work., • Develop module materials for each of the modules being undertaken., • Provide/Deliver/Facilitate subject-specific sessions in line with the Learning Outcomes and syllabuses of modules., • Deploy assessments appropriately as set out by the assessment team., • Set out measures to understand the learning needs of students on their modules., • Support students with timely formative feedback to the extent prescribed by each of the program specifications., • Mark and provide summative feedback within the prescribed deadline published by the Assessment Team., • Ensure that all expectations of the Programme Specification of respective Awarding Bodies and Universities under which modules are being taught., • Produce appropriate module/unit reports., • Ability to communicate clearly and appropriately with students from diverse background. Skills and Qualifications Essential Requirements • Master's degree and/or a PhD in the relevant area., • Previous lecturing experience for similar courses at HEI level., • Work in line with Blackboard / VLEs, MS Teams / Zoom. Desirable Requirements • Experience working in the industry of your subject., • Teaching qualifications: PGCHE, MA in HE Practice, or FHEA, etc. Why Join Us At ESL, we are proud of our dynamic and growing community. As we rapidly expand, we’re building a culture that’s all about growth, collaboration, and innovation. Our employees work together in an environment where ideas flow freely, and team spirit is the core of everything we do. The academic environment we cultivate encourages personal and professional growth, making it an exciting time to join us. Being a part of our team, you will have the opportunity to help shape our future, contribute to our continued success, and enjoy the benefits of being part of a forward-thinking institution. Benefits • Annual leave (7.2 weeks), • Workplace pension scheme., • Company Sick Policy., • Statutory maternity/paternity pays., • Career development opportunities, • Training and self-development opportunities., • Gym membership discounts, • Retail discount schemes, • Cinema discounts, • Grocery discounts, • Cycle to work, • Investing and savings opportunities, • Financial wellbeing – personal debt advise., • Financial wellbeing education, • My Mind Pal (mental fitness)

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