Quality Assurance Manager
22 days ago
Staines-upon-Thames
An established and growing organisation is seeking an experienced and proactive QA Manager to lead the implementation and continuous improvement of its Business Management System (BMS). This is a key role focused on driving quality standards, ensuring compliance, and embedding best practices across multiple projects and departments. Acting as a central figure in quality assurance, you will work closely with operational teams, senior management, and external stakeholders to ensure consistent delivery excellence and adherence to industry standards. Key Responsibilities • Lead, monitor, and maintain quality assurance procedures and documentation across projects, • Implement and embed new QA processes through regular audits (site-based and internal), • Ensure all site activities align with specifications, employer requirements, and design documentation, • Develop and enhance QA systems in line with ISO 9001, ISO 14001, and BIM-related standards, • Review and coordinate Inspection Test Plans (ITPs), ensuring alignment with contractor and project requirements, • Collaborate with site teams and main contractors to resolve QA-related issues and secure approvals, • Oversee document control, storage, and compliance with project and company file structures, • Support project teams to improve workmanship quality and reduce defects/snagging, • Identify training needs and support upskilling initiatives across teams, • Contribute to environmental and sustainability strategies, including carbon reduction and supply chain compliance, • Provide regular reports to senior leadership and contribute to continuous improvement initiatives, • Lead lessons learned reviews to enhance future project delivery, • Support health & safety audits and company accreditations About You • Proven experience in a QA or Quality Management role within construction or a related industry, • Strong knowledge of ISO standards (ISO 9001, ISO 14001; ISO 19650 desirable), • Experience with audits, inspections, and quality systems implementation, • Ability to interpret technical specifications and drawings, • Excellent stakeholder management and communication skills, • Strong organisational and reporting capabilities, • A proactive mindset with a focus on continuous improvement and operational excellence Working Arrangement • Hybrid role: approximately 2 days office-based, with the remainder split between site visits and flexible working, • Regular interaction with senior leadership, including monthly reporting