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Job overview Under the general guidance and supervision of the Executive Head Housekeeper and Housekeeping Manager and within the limits of the company’s policies and procedures, it is essential to ensure that the associated areas are cleaned, free of abstractions and risks to the standards established to meet the need. To provide a consistent, professional approach to all guests through the highest standards of product and service. To actively contribute to meeting and exceeding hotel targets. Operational Requirements To arrive for work at the time specified on the Rota, correctly dressed for duty, as per the laid down procedure. To ensure all provided work tools / equipment are well maintained and in proper functional order. To ensure safety and return of all keys, in his/her possession. To ensure that a job of the day is completed in every area daily. To minimise wastage at all opportunities. To ensure engineering issues are reported to the Maintenance and fixed. To ensure that bedroom linen is not used for cleaning. Responsibilities To allocate tasks for Floor Supervisors within the shift to ensure all operational requirements are met. To deal with lost and found according to the lost and found procedure. To ensure Productivity List, Room Attendants rotas, Linen delivery note are updated daily. To make room attendant, Public Area and Evening Room Attendant Rotas every Wednesday Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute assignment sheets/work boards to Housekeeping staff. Record, monitor, and update list of ‘Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list. Complete required Housekeeping paperwork. To conduct departmental opening up / closing procedures according to shift allocation. To ensure that all Bedrooms are covered for that day. Answer the Telephone in a courteous and efficient manner, as per Hotel standards. Record all incoming calls, requests, tasks and incidents on the log sheet and ensure that they are followed up. To make sure that all guest requests are carried out to the Hotel standards. To monitor the movements of the bedrooms throughout the day making sure that the Floor Supervisors know which rooms is V.I.P or have special requests for them. To liaise with reception to ensure all VIP or special requirements are followed through, and that the appropriate rooms are ready for guests on arrival known. Ensure that all discrepancy rooms and departure report are monitored, checked and send to the reception. Maintains guestroom history files. To monitor and check out of order rooms in the computer and ensure that the reason why they are out of order. To report immediately any matters concerning the Security of the Hotel to a Duty Manager on duty. To ensure that all accidents are reported to a Duty manager on duty. Check rota on daily basis and make sure we have enough staff to cover the rooms. Be flexible with different shifts and make sure the crew rooms are allocated on timely manner starting from 5am Ensure store items are ordered on timely manner for the office and guest rooms. Team Requirements To ensure allocated tasks within the shift are met and completed as per standard. To identify training needs and communicating with the Deputy Head Housekeeper. To inform the Deputy Head Housekeeper of any irregularities in the conduct and / or appearance of staff within department or another department. In case of fire, bomb emergencies, assist in evacuating staff and guest in their area to the assembly point. Benefits Meals on duty Staff uniform Company pension contribution after you passing your probation period Recommend a friend fee 20 days holiday plus 8 bank holidays Dry cleaning of your uniform (if applicable) Training fund assistance of NVQ’s Awards and Recognition Programme Seasonal annual parties Staff rate with IHG hotels globally We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all hotels:

About the job IN-HOUSE GRAPHIC DESIGNER – THE OVERVIEW We are looking for an In-House Graphic Designer to join our Marketing department at Generator HQ in London. As a talented designer, you will be confident in creating new concepts and used to producing exceptional work with a strong portfolio to prove it. You’ll be experienced with creating a visual language from identity and guidelines; and producing collateral for digital and print channels alike. Who are we? Generator is on a journey. Appropriate, given that we're a lifestyle accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants a pretty awesome In-House Graphic Designer. Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart. BEING YOURSELF is the key to bringing the Generator story and brand to life. NUTS AND BOLTS OF THE JOB Create on-brand marketing materials including: brochures, booklets, flyers, invitations, presentations, newsletters, posters, etc Lead with the creation of design concepts for a range of projects with guidance and support from the Marketing Director Support with marketing and design collateral for all Generator properties around the world in the creating, editing and art working of posters, flyers, menus, signage, merchandise, etc Creating Social Media collateral, advertisements and branding assets like Instagram Stories, Linkedin posts, Facebook banners, etc. Compiling videos, cutting and putting them together to create high quality editorial content and be the expert in the tools and processes we use to create these Leading and developing a junior team member to support team goals Preserving and refining a strong brand visual style across all design produced Social copywriting experience is appreciated Ensure projects are delivered to specification and clear deadlines are met Understand best design practices to enable evolution of assets and templates Pitch in with your own ideas to help find innovative ways to engage our consumers Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. WHAT’S IN YOUR DNA Passionate, motivated willing to get stuck into projects Strong typography, layout and technical skills Meticulously organised, and great eye for detail Problem solver Interested in travel and hospitality Strong communication skills Able to fire up new ideas all the time and open to try new things Social Media savvy, always looking for ways to visually stand out from other brands and competitors Witty and clever sense of humour that pushes boundaries and helps develop ideas that communicate within the Generator tone of voice YOUR ROCK STAR EXPERIENCE 3+ years graphic design experience and eager to further learn, by supporting a fast-paced function in an ever expanding company Experience and understanding of print process, art working and digital design A portfolio that demonstrates strong conceptual skills and ideas carried out across multiple channels. A high-level knowledge and experience in using the Adobe Creative Cloud suite (InDesign, Photoshop and Illustrator are essential. Adobe Premier and/or After Effects - Video editing and animation would be a bonus.) Capable to see projects through from brief to completion – including understanding the importance of Brand Guidelines. Be a confident designer, with an eye for detail and presentation, whilst being receptive to feedback and able to handle input from members of the team. Keep up to date with trends and enjoy sharing ideas with the wider team OUR HQ EMPLOYEE BENEFITS (there’s ton’s of them & ever increasing!) Welcome to the World of Awesome HQ Benefits! Birthday Bliss: Celebrate your special day with an extra holiday! Yep, that's right—double the joy with 25 days plus a bonus birthday break! Fertility Fiesta: Need a little extra support on your fertility journey? We've got your back with up to three days of paid leave for fertility treatments. Your path to parenthood just got a boost! Wagestream: Financial flexibility at your fingertips. Get paid as you go! We offer Wagestream to give you control of your finances by giving you access to your earned wages anytime. Bounty Bonanza: Turn your network into a goldmine! Introducing the Employee Bounty Program—earn sweet compensation for every referral, and there's no cap! It's not just a job; it's your profitable side-hustle! Fit and Fabulous: We're all about that work-life-gym balance! Enjoy a company contribution towards your gym membership, plus exclusive access to the WeWork fitness centre including showers. Look good, feel good, work good! Ideas Rocket: Got a genius suggestion? Make it rain with our Ideas Award! The employee with the most valuable suggestion each quarter gets double pay for a month. Innovation pays off—literally! Life's Assurance: We've got your back with employer-funded life assurance—double your base salary in lump sum payments for peace of mind in case the unexpected happens. Income Protection: Cover your bases with employer-funded income protection—50% of your base salary for those times when life throws you a curveball. We've got you covered! Health Heroes: From day one, enjoy a health plan that gives you cashback on dental, vision, private GP appointments, and wellbeing services. Your well-being, our priority! Simply Rewards: Treat yourself with discounts and special promotions through Simply Rewards. Because a healthy lifestyle should be rewarding! Jet-Setter Perks: Pack your bags! Enjoy 2 free nights at any Generator x Freehand property worldwide. Plus, get reduced room rates for you, your friends, and family. Your next adventure starts here! Cycle to Win: Save money, stay fit! Our Cycle to Work Scheme lets you pedal to success with savings on a new bike and accessories. Bike storage on-site because we've got room for your wheels! Employee Assistance Magic: Life can be a rollercoaster—our Employee Assistance Programme is here for you with support and guidance when you need it most. Doggy Delight: Pawsitively good news! We're dog-friendly, so bring your furry friend to work. Puppy love makes the office even better! Snack Attack: Fuel your workday with fresh fruits, snacks, and ice cream. Need a pick-me-up? We've got beer on tap and a barista station ready to brew your favourite cup! Globe-Trotter Opportunities: Explore the world with international career opportunities. Work with us and make every day a journey! Party Central: Join the fun with social events, celebrations, and employee recognition schemes. We never need an excuse to let our hair down! Learn and Grow: Sharpen your skills with online learning tools. Develop, learn, and grow because your success is our success! Welcome to a workplace where benefits aren't just perks—they're a way of life! #WorkHardPlayHard #HQBenefitsRock #GenLove #FreehandLife SO YOU THINK THIS MIGHT BE YOU? Join Us and help us achieve our Vision! Required skills: Graphic Design Discussed at venue Department: Media & Design Language required: English. The company Voted by Fast Company as one of the top 50 Most Innovative Global Companies, Generator provides unique, experience and design-led accommodation options located in 14 destinations across Europe & the U.S. Pioneers of affordable luxury and masters of the social experience, Generator’s properties include a range of room types from shared to private bedrooms, chill-out areas, bars, cafes and a variety of spaces available for private hire.

We are a small 60 Bedroom 4 star boutique hotel known for warm hospitality, exceptional service and unique design. Our guests value personalised experiences, comfort and attention to detail. We are looking for a hands on and dynamic Hotel Manager to lead our dedicated team through example and uphold our reputation for excellence. Position Overview As Hotel Manager you will oversee all day to day operations, ensuring a seamless guest experience, efficient team management and strong financial performance. You'll be hand on, leading by example and fostering a culture of hospitality, teamwork and continuous improvement. Key responsibilities • Over see all hotel departments including front office, housekeeping, F&B, maintenance and guest services., • Maintain the highest standards for guest satisfaction, cleanliness and service quality., • Manage budgets, forecasts and financial performance to achieve revenue and profit targets., • Recruit, train and motivate staff to deliver consistent and exceptional service, • Monitor occupancy rates, pricing strategies and market trends to maximise revenue in collaboration with sales/ marketing., • Ensure compliance with Health, Safety and licensing regulations., • Handle guest feedback and resolve issues promptly and professionally., • Maintain supplier and contractor relationships, overseeing purchasing and inventory control., • Report regularly to ownership on performance Requirements • Minimum 3-5 years of hotel management or senior supervisory experience , ideally in a 4 star or boutique environment, • Strong leadership and interpersonal skills with a hands on management style., • Excellent organisational, communication and problem solving abilities, • Sound knowledge of hotel systems (PMS, booking platforms), • A passion for guest service and attention to detail, • Flexibility to work evenings, weekends and holidays as required Preferred qualifications • Diploma or Degree in Hospitality Management or related field, • Experience with boutique or Independent hotel operations., • Knowledge of local tourism and events market Competitive salary £55 - 60K depending on experience