GENERAL MANAGER - 45 hours contract. Location: Battersea. Join the Honi Poke Family! At Honi Poke, we're on a mission to brighten days with our sunshine-infused ethos, love of great food, and the rich, full-on flavours of the Pacific Hawaiian cuisine. Our deliciously fresh poke bowls set us apart, but it's our people who make the true difference. If you're organized, enthusiastic, and a fantastic team player, you could be the perfect fit to join our lovely Honi Poke family. That's the way we bowl! The Role: As our General Manager, you will play a crucial role in: Creating Amazing Customer Experiences: Lead your team to inspire every customer who walks through our doors with a memorable, friendly experience. Maintaining Excellence: Manage a sparkling clean restaurant that adheres to all food safety and health & safety regulations. Driving Operational Efficiency: Utilize your exceptional organizational skills to ensure smooth operations, especially during peak times, with cost-effective stock control and precise ordering. Quality Control: Be passionate about the quality of food and service, making sure our poke bowls always meet high standards. Leading by Example: Get hands-on in daily restaurant activities and lead your team from the front. Developing Talent: Provide training and development opportunities for staff, enhancing their skills and fostering a supportive work environment. What We Offer: Attractive compensation package designed to reflect your valuable contribution. Opportunities for ongoing training and development to help you continue growing professionally. Paid Breaks: Your hard work deserves time to relax and recharge. Enjoy delicious meals provided during your shifts. A generous discount for you and your friends and family to enjoy our menu. Come and Join Our Honi Poke Team! If you're ready to lead a team that's as committed to joy and health as you are, we'd love to meet you. Apply today and let's bring the spirit of Aloha to every bowl and every customer.
Base Face Pizza is hiring for our Richmond and Barnes restaurants. We're looking for full time front of house Supervisor that will be based in either our Richmond or Barnes restaurant, but is happy to help in both. What we offer: • Free food and drinks on shift,, • Friends and family discount,, • Share of the service charge and tips,, • Reasonable working hours (last order at 21:30) which means no late closes,, • Career progression opportunities within a growing company.
We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish Restaurant, As the successful Assistant Manager, you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our Restaurant and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. Thanks for your interest. If you’d like to be part of our team, then apply now!
About the job Job Description The Lounge Supervisor at Heathrow Airport will focus on the Front of House operation whilst the Lounge is open and liaise with the kitchen to ensure all the required standards are met at all times. They will also support all management areas of the operations too when required. Also, the Lounge Supervisor will be expected to be part of the FB service delivery and attend to passengers as part of the attendant team. Managing the rostering for all catering staff (including kitchen staff) Managing time sheets/payroll management Ordering of food and drinks and sundries through Do & Co ordering system. Liaising with the Lounge Manager and Supervisors Liaising with laundry regarding Lounge linen Ordering cleaning supplies Performance management and training of all staff Investigating customer complaints Completing daily audits and maintaining stock control Ensuring food temperature is adhered to as per H &S regulations Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Minimum 3 years’ experience as a Supervisor in hospitality industry Ability to lead and motivate staff, delegate tasks effectively, and manage team dynamics. Strong focus on providing excellent service to guests, addressing their needs, and resolving complaints. Effective verbal and written communication skills to interact with staff, management, and guests. Ability to quickly identify issues and develop solutions to enhance operations and guest experiences. Strong organizational abilities to manage multiple tasks, schedules, and priorities efficiently. Keen eye for detail to ensure the lounge is clean, well-presented, and meets high hospitality standards. Skills to manage time efficiently, ensuring that service levels are maintained and that tasks are completed in a timely manner. Understanding of budgeting, inventory control, and financial reporting to manage the lounge's profitability. Familiarity with menu offerings, beverage pairings, and food safety regulations. Ability to handle conflicts among staff or with guests diplomatically and effectively. Ability to work collaboratively with other staff members, fostering a positive work environment. Skills in training new staff and providing ongoing development opportunities for team members. Flexibility to adapt to changing situations, guest needs, and operational demands. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £14.00 per hour Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Reception Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
OLLIE’S HOUSE CHELSEA HOUSE FULHAM ROAD all-day kitchen & lounge; your neighbourhood escape. The kitchen has all sorts on the menu, serving house-made fresh flavours, nourishing ingredients, and well-travelled world favourite dishes with some fun modern Asian influences throughout. OLLIE’S HOUSE is somewhere that welcomes you for brunch, lunch, takeaway, cocktails, dinner & much more. Our teams have vibrant personalities who are closely connected. Casual but attentive in our approach, we spread warm energy to all of the neighbourhood, giving adaptable, consistent & personalised service. We make our guests feel at home in our house. We find calm in chaos, strive to spread happiness & and we are proud to welcome our guests each and every day. What's On Offer?£13- £13.50 Per Hour (Part Time) or 35 (Full Time) Hourly Contract Neighbourhood Location - No need to travel into Central! 28 Day Holiday 50% Discount - When dining with us with your friends/family Free Team Food - On all shifts Monthly Competitions Mental Health Trained General Manager & Head Chef Refer A Friend Bonuses - For all successful referrals Pension Scheme A Genuine Enjoyable Environment To Work In - We really do care!
Job Title: Deputy General Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Deputy General Manager to join us in our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to run venue operations, with a unique involvement in running not only the venue but also growing an ambitious company. Key Responsibilities: - Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. - Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. - Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. - Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. - Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. - Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. - Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. - Problem-Solving: Calm under pressure with strong decision-making skills. - Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. - Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? - Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. - Dynamic Team Environment: Work with a supportive and ambitious team. - Career Growth: Grow with us as we establish our presence in Chelsea and beyond. - Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!
Join the Sun where the true you thrives and diversity is embraced. At the Sun we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are. A warm and welcoming family run community locals led business, with a strong tie to the Rugby fraternity. What we can offer you:. Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued. Continuous growth: Engage in learning and development programs to fuel your personal and professional growth. 15% discount on food and drink. What we look for in a Deputy Manager: Someone who can motivate and support the team as well as create a special atmosphere for customers. A capable leader who will relish the responsibility of running the business. A confident manager with great decision-making skills. Interest in learning new skills to enhance your career with our industry leading training and development. Ability to take ownership of problems. Great communication skills Passion for fresh food, great wines, and engaging service.
Job Title: Assistant Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Assistant Manager to join us for the launch of our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to set up operations, recruit and train a stellar team, and ensure a successful launch and ongoing success. Key Responsibilities: - Pre-Opening Preparation: Assist in setting up the pub for opening, including staff recruitment, training, and onboarding. Help design workflows, operational systems, and service standards. - Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. - Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. - Launch Support: Assist the General Manager in coordinating the grand opening and initial promotional campaigns to establish the pub as a key destination in Chelsea. - Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. - Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. - Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. - Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. - Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. - Problem-Solving: Calm under pressure with strong decision-making skills. - Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. - Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? - Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. - Dynamic Team Environment: Work with a supportive and ambitious team. - Career Growth: Grow with us as we establish our presence in Chelsea and beyond. - Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!
Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, Kitchen and bar teams, mentoring, motivating and inspiring them to deliver the best Caffe Concerto guest experience possible. In return, our assistant managers will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: -50% staff discounts in all our venues even on your days off -Extra service charge -Flexible weekly time table. -Annual holidays of 4 weeks. -Learning and development opportunities. -Free meals during working hours. Requirements: -Positive attitude and experience is required. -Must have the stamina to work full time be flexible and do long shifts. -Be able to reach, bend, stoop and frequently lift up to 50 pounds. -Possess excellent basic math skills and have the ability to operate a cash register or POS system.
General Manager - Authentic Italian Coffee Shop & Deli Location: London, W6 9TN Department: Management Employment Type: Full-time Salary: £40,000 - £45,000 per annum Start Date: Immediate About the Opportunity We are seeking an experienced and passionate General Manager to lead our authentic Italian coffee shop and deli. This is an exciting opportunity for a dynamic leader who shares our love for exceptional coffee, traditional Italian cuisine, and outstanding customer service. What You'll Do Operations Management • Oversee daily operations of both coffee shop and deli services, • Manage inventory, stock levels, and supplier relationships, • Create and update pricing strategies, menus, and promotional campaigns, • Handle administrative tasks including invoicing, payroll preparation, and supplier payments Team Leadership • Recruit, train, and manage a team of passionate staff members, • Create staff schedules and manage rotas efficiently, • Foster a positive work environment that reflects our Italian hospitality values Customer Experience • Ensure exceptional customer service standards across all touchpoints, • Manage table service operations and deli counter service, • Maintain high-quality food and product displays, • Handle customer feedback and continuously improve service quality Quality & Compliance • Monitor food safety and hygiene standards, • Ensure product quality and presentation meet our authentic Italian standards, • Manage compliance with health and safety regulations What We're Looking For Essential Requirements Key Competencies • Financial management and budgeting experience, • Staff management and development skills, • Customer service excellence mindset, • Problem-solving and decision-making abilities, • Attention to detail and quality standards What We Offer • Competitive salary: £40,000 - £45,000 annually, • Immediate start available, • Opportunity to work with authentic Italian products and traditions, • Leadership role in a growing business, • Staff discounts and benefits, • Professional development opportunities How to Apply Ready to bring your passion for Italian coffee and cuisine to life? We'd love to hear from you! Apply: Send your CV and cover letter today We are an equal opportunity employer committed to diversity and inclusion. Join our family and help us share the authentic taste of Italy with our community!
Join the Sun: Where the true you thrives and diversity is embraced. At the Sun we don't just offer jobs, we invite you to celebrate your authentic self. Our core values – doing things the right way, & celebrating individuality define the essence of who we are. Our team is buzzing and the atmosphere is always great! We are looking for someone with a passion for hospitality and a can-do attitude. Ability to keep team spirits high and guests happy. ·A hands-on leader with a positive attitude. Assist in training and guiding new team members. ·Great communication skills Passion for fresh food, great wines, and engaging service
Overview: Holiday Inn London – Kensington High Street, one of Europe's largest Holiday Inns, is seeking a dynamic and experienced Bar and Lounge Supervisor to join our team. This role is pivotal in overseeing the operations of our lobby lounge bar and in-house Starbucks Cafe, ensuring exceptional hospitality experiences for our guests. (Important Note: This is a full-time position requiring year-round availability. The successful candidate must be able to commit to consistent attendance and fulfil all scheduled duties without seasonal interruptions). Responsibilities: Manage daily operations of the lobby lounge bar and in-house Starbucks Cafe, including staffing, inventory management, and quality control. Lead team members to deliver outstanding customer service and memorable guest experiences. Foster a culture of teamwork and collaboration among baristas, bartenders, and serving staff. Implement and maintain high standards of service, cleanliness, and safety in both bar and cafe areas. Develop and execute innovative beverage and food offerings that align with brand standards and guest preferences. Ensure compliance with licensing laws, regulations, and safe serving practices. Handle guest inquiries, concerns, and complaints promptly and professionally. Work closely with the Food & Beverage Manager to achieve financial goals and maintain cost control. Recruit, train, and develop team members to enhance their skills and career progression. Collaborate with the marketing team to promote bar and cafe offerings and drive revenue. Requirements: Previous experience in a similar role, preferably in a high-end hotel or independent cocktail bar/brasserie setting. Exceptional customer service skills with the ability to resolve issues diplomatically. Strong leadership qualities with a magnetic personality that inspires the team. Knowledge of licensing laws, regulations, and safe serving practices. Flexibility to work nights, weekends, and holidays as required. Excellent communication and organizational skills. High level of integrity and accountability. Benefits: Competitive salary plus benefits and Tronc. Opportunities for career development within a commercial and ambitious brand.
We are looking for a passionate and ambitious front of house management member who is ready to start any time soon in our Pizza Restaurant located in Richmond . If you are looking for an exciting and friendly place to work don't hesitate to apply by sending your CV, we require: -good customer service -good command of English -high standard of personal grooming -communication and teamwork skills All applicants must be eligible to live and work in the UK.
Job overview To provide a consistent, professional approach to all guests through the highest standards of product and service. To actively contribute to meeting and exceeding hotel targets. (Important Note: This is a full-time position requiring year-round availability. The successful candidate must be able to commit to consistent attendance and fulfil all scheduled duties without seasonal interruptions). Duties and responsibilities Sales and Revenue: To be proactive with contributing to the success of the department Products and services are explained to the customer at all times to ensure the customer has the best choice available to them. To ensure all procedures pertaining to revenue capture are up-held at all times Costs and efficiency: To minimise wastage at all opportunities To actively promote an energy efficient culture throughout the department To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. Customer relations: Positive working relationships are established and maintained with colleagues throughout the Hotel Customer feedback, both positive and negative are responded to appropriately and efficiently Information on customer service problems is gathered in order to improve the service offered A positive personal image is maintained at all times The needs of the customer are kept in balance with the needs of the organisation All guests are received and offered assistance in a positive manner at all times Operational requirements: To answer all telephone calls and guest requests in a polite and professional manner Meeting rooms bookings are handled according to departmental procedures Back and front of house service areas and equipment are prepared, maintained and cleared Function rooms are prepared, maintained and cleared Able to set up functions’ rooms Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures Cleaning is undertaken within the food and beverage areas as required Functions rooms are prepared according to the requirements of business Conference breaks are served promptly, accurately and according to the standards of the department Drink orders are taken and served following departmental procedures Wine orders are prepared, taken and served accordingly Customer satisfaction is monitored throughout the meal and any remedial actions taken as required All customer feedback, positive and negative is reported to the Team Manager or Supervisor To adhere to all Health and Safety Requirements as required by Hotel To adhere to the Food Hygiene Regulations and Licensing Laws To adhere to the requirements of the Data Protection Act at all times Skills: Excellent customer service skills. Commercial awareness. Flexibility. Good interpersonal skills. Communication skills. Problem-solving skills. Organisational skills. Teamwork skills.
About us: At Urban Greens, we believe that perfectly crafted salads can empower how we eat and feel. We are creators - leading the salad revolution to redefine London’s healthy eating scene. What does that mean? It means we’re bringing people together, one salad at a time, connecting them to real ingredients, unbeatable flavour and a community of people who care. Now at 5 stores strong, and with big plans for growth we're looking to expand our team! We’re looking for someone who brings fun, energy, has a keen eye for detail, and solves problems with a smile! Position: General Manager We are seeking an experienced and dedicated General Manager to join our growing team! The ideal candidate will help oversee all aspects of the store, ensuring exceptional customer service, effective staff management, strong financial performance, and full compliance with health and safety regulations. The General Manager will be the driver of the store’s success by creating a positive dining experience for our guests and upholding the highest standards of quality and service, all whilst championing the UG brand. Key Responsibilities: Full responsibility and accountability for your store’s overall profitability. Driving sales in alignment with targets and always pushing for inventive ways to grow the business. Train and develop your team, managing them day to day as well as ensuring Urban Greens culture comes first. Ensure exceptional customer service, handling any conflict effectively and with a customer first approach. Monitor customer feedback and make improvements based on insights. Fully responsible for all cost control within your store. Accountable for cost of goods and labour management. Monitor food quality and ensure compliance with health and safety regulations. Monitor supplier performance and evaluate product quality, ensuring Urban Greens standards for quality are maintained. Be an ambassador for everything Urban Greens stands for, ensuring our brand reputation is upheld at every customer touchpoint. Benefits: A generous 50% discount at any Urban Greens location. Complimentary meal during your shift. 28 days of annual leave. Opportunities for skill development and career advancement. Competitive salary + exciting bonus programme.
We want hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step- we offer a training programme for all our assistants to develop their skills and become one of our future general managers. WHAT'S IN IT FOR ME? • Flexible shifts - to fit around the other important things in life., • Love dining out? You'll love it even more with a 25% discount across all our restaurants., • Never a dull moment - fun, laughs andWe want hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step- we offer a training programme for all our assistants to develop their skills and become one of our future general managers. WHAT'S IN IT FOR ME? • Flexible shifts - to fit around the other important things in life., • Love dining out? You'll love it even more with a 25% discount across all our restaurants. WHAT WILL I BE DOING? AS A SUPERVISOR... - Working with our General Manager and Assistant Managers in developing our teams - Delivering smooth service throughout the day - Helping in recruiting new staff - Doing stock takes - Learning how to write rotas in line with budgets - Fully understanding systems like Design my Night, Stocklink, S4 labour and CPL - Keeping venue to the highest standards - Ensuring that the highest standards of the cleanliness are maintained - Making sure all invoices are correctly entered on to the system ALBION AND EAST VALUES We live by 5 core values. We expect all our staff to live and promote these values: 1. Be Nice 2. Always be available 3. Always do what you say you are going to do to 4. Say hello and goodbye 5. Tell the truth
Pizza and pasta MODERN concept offering BRAND NEW KITCHEN/BAR/DINING SPACE £14-£17 per hour (with service charge and depending on experience) restaurant on one floor 40 hours a week 2 days off 60 cover venue responsibilities: customer focused team oriented individual to achieve the goals of the business financial reporting cash handling maintenance standards for service casual, relaxed all day dining brand new refurbishment and fully renovated venue with new equipment pizza, pasta & italian sandwich concept
As Restaurant Supervisor, you will lead and be part of a team to deliver a personal, tactful and friendly service, anticipating guest needs, creating a homely ambience in a sophisticated environment to achieve an elegant and comfortable experience.
Catering Assistant Supervisor – Private Hospital (Chelsea Area) Full-time | Immediate Start | £13.50/hr plus holiday Previous experience in a similar environment required ! We’re looking for a Catering Assistant Supervisor to join our team at a private hospital in Chelsea, ASAP start. In this role, you’ll lead a small team to ensure patient meals are delivered on time, to the right standard, and in line with dietary needs. You’ll also be responsible for maintaining cleanliness, managing rotas, training staff, and ensuring top-quality service on the ward. What You’ll Do: Oversee the delivery of patient meals and maintain food safety standards Supervise and support ward hosts, including rota planning and training Visit patients daily for feedback and wellbeing checks Ensure kitchen and ward areas are clean and well-maintained Attend meetings and complete relevant paperwork and handovers Work closely with chefs to meet dietary requirements What We’re Looking For: Previous supervisory experience (hospitality or facilities preferred) DBS checked ideal Strong focus on hygiene, safety, and attention to detail Friendly, reliable, and hands-on approach Good communication and people skills Physically fit to manage a fast-paced ward environment If you’re organised, care about high standards, and enjoy working in a team that supports patient care, we’d love to hear from you.
Student Job as Saturday Reception Admin - Part Time- (7 hrs a week) Are you a First year university / college student? Are you the motivated and dynamic part time Reception Admin staff member we are looking for? You are fun, personable, outgoing person with a desire to excel in customer care, you love helping people and are eager to take on new and exciting challenges? Part Time: Saturdays 8:45am to 4:00pm to work on site. Salary: £14 to £16 ph. (Depending on experience & talent) This job is not suitable for someone who works Monday to Friday as we require adhoc cover during holiday periods At Fulham Osteopaths: We help our patients recover from life’s challenges so they can get back to feeling great again and do the things they most love. Our patients could be a mum, a baby, someone that has had an accident, or is a person that is just struggling with pain as they get older. We have been delivering outstanding care to our local community in a fun and friendly environment for over 35 years. We are absolutely committed to helping our whole team to thrive, reach their potential and deliver their best. We provide ongoing training and support in a caring environment. About Your Role: You'll be working in a part-time position working alongside our experienced, friendly practice, reception manager and osteopaths. You will be providing an exceptional patient experience. This is a broad role supporting many aspects of the business. High computer literacy is an advantage for this role, but prior experience as a receptionist is not essential as our comprehensive on-boarding process will train you in everything that you need to know to carry out your role with precision and confidence. General administrative duties will also make up a large portion of your role. Therefore, lateral thinking and a can-do attitude are a must! What is essential however, is that you have good energy and drive when it comes to your work as well as being open minded and willing to learn. You need to be able to dive in get the job done whatever that is! You must have the right to work and live in the UK. This is an onsite not a remote working job. Duties and Responsibilities: · At Fulham Osteopaths you will wear many hats to support the needs of the business. · Number 1 priority is patient care. · Delivering excellent receptionist service to create a positive experience. · Diary management. · Manage in full the front of house.
We are seeking a talented and passionate Hair Stylist to join our dynamic team. In this role, you will have the opportunity to showcase your creativity and skills while providing exceptional hair care services to our clients. As a Hair Stylist, you will be responsible for delivering a range of hair treatments and styles, ensuring that each client leaves feeling confident and satisfied. You will also play a vital role in promoting our services and products, contributing to the overall success of our salon. Responsibilities Provide professional hair cutting, colouring, and styling services tailored to individual client needs. Maintain a clean and organised workstation, ensuring compliance with health and safety regulations. Build strong relationships with clients through excellent customer service and effective communication. Upsell salon products and services to enhance client experience and boost sales. Participate in ongoing training and development opportunities to stay updated on the latest trends and techniques. Mentor junior stylists or apprentices as needed, sharing your expertise to foster their growth within the industry. Collaborate with team members to create a positive salon environment that encourages creativity and teamwork. Join us as we strive to create an inviting atmosphere where creativity flourishes, and every client feels valued! Our vast network of 54 cutting-edge salons is committed to ensuring you're always in high demand, with a fully booked schedule. We prioritize your growth through tailor-made, world-class education, delivered by both Headmasters and L’Oréal Academies. What's more, you'll find numerous avenues for advancing your career, all wrapped in a nurturing and welcoming atmosphere. But that's not all! At Headmasters, we believe in rewarding your hard work and dedication. You'll have the opportunity to earn up to an uncapped 50% commission, plus uncapped bonuses. Your potential is directly tied to the level you aspire to achieve, and with our additional competitions and high-achiever bonuses, the sky's the limit. The path to success is wide open here, whether you aspire to be an educator, top-taker, assessor, manager, franchisee, or a star on our art team.
About the job MEETING & EVENTS MANAGER We need an exceptional and passionate Meeting & Events Manager to join our team in London. If you are motivated, organised, a people person through and through and have a genuine desire to be part of something big then your journey should start here. Help us to create an unforgettable experience. Be a part of Europe’s fastest moving, ground-breaking, lifestyle & hospitality brand. WHO ARE WE Generator is on a journey. Appropriate, given that we're an accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants a pretty awesome Meeting & Events Manager for Generator. Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart. BEING YOURSELF is the key to bringing the Generator story and brand to life. ABOUT GENERATOR LONDON Generator London is a short stroll from Covent Garden, Regents Park and the British Museum. When crafting this hostel we redesigned this old police station to reflect the city’s street life. Local reclaimed timber, exposed brickwork and hot-rolled black steel give the hostel an industrial feel. Bold graphics, vibrant patterns and famous British cultural icons combine to capture London's cosmopolitan vibe. Make sure you catch the classic red bus that’s parked next to our bar’s dance floor every night. Don’t be late, London’s calling. NUTS AND BOLTS OF THE JOB -To play a senior role within the hotel commercial team to develop and drive revenue strategies across all revenue streams, optimising all available space through all distribution channels -Management of the Shuffleboard bookings, Meetings & Events operation, ensuring delivery of exceptional guest service -Work with GM/HQ to evolve and expand the events offering to both internal and external guests ensuring all efforts are on-brand and revenue driving -Be responsible for leading, developing and implementing a regular programme of creative, revenue-driving events and initiatives within the hostel -Plan events from start to finish according to requirements, target audience and objectives -Ensure all costs are controlled without compromising standards and service delivery -Take ownership of the events and initiatives to ensure that we create a truly unique Generator experience -Identify and work with local and international brands on event-led local marketing campaigns -Drive the private hire proposition and look to monetise social spaces within the property -Make sure that insurance, legal, health and safety obligations are followed -Produce post-event evaluation to inform future events Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. WHAT’S IN YOUR DNA -Have the ability to generate reports, write briefs and carry out various admin tasks -Be a team player with strong leadership skills -Customer-service orientation -Excellent organisational skills -Stay calm when the pressure hits YOUR ROCK STAR EXPERIENCE -Proven experience as Meeting & Events Manager -Previous project management experience OUR EMPLOYEE BENEFITS • Birthday holiday in addition to your yearly holiday allocation, • Employee Bounty Program providing opportunities to earn up to £1,000 for new hire referrals with no cap on number of referrals made, • Company contribution towards gym membership fees for all eligible employees, • Ideas Award - Quarterly award to double pay for 1 month to employee with most valuable suggestion/feedback, • Employer funded life assurance at two times base salary to cover death in service lump sum payments, • Employer funded income protection to cover 50% of base salary to cover prolonged absence from work due to incapacity, • 2 free nights’ accommodation across any hostels (subject to availability), • Reduced room rates for staff as well as friends and family members (we operate in 15 locations across Europe & US so your next holiday is sorted), • Social events and celebrations calendar, • Various employee recognition schemes, • Online learning tools SO YOU THINK THIS MIGHT BE YOU? That's cool. Send us your application in English. Here you may well find the answers to life, the universe and everything, including why there are no penguins at the North Pole. We look forward to hearing from you. Join Us and help us achieve our Vision! Required skills: Fast-Paced Experience Discussed at venue Department: Event Language required: English. The company Voted by Fast Company as one of the top 50 Most Innovative Global Companies, Generator provides unique, experience and design-led accommodation options located in 14 destinations across Europe & the U.S. Pioneers of affordable luxury and masters of the social experience, Generator’s properties include a range of room types from shared to private bedrooms, chill-out areas, bars, cafes and a variety of spaces available for private hire.
Are you a dedicated and experienced Food & Beverage Supervisor with a passion for exceptional service? We’re looking for someone just like you to join our fantastic Food & Beverage team at Apero Restaurant, where we deliver an unforgettable lunch, dinner, and afternoon tea experience beneath the stunning Victorian cellar arches of The Ampersand Hotel in South Kensington. As part of our team, you’ll ensure every guest enjoys a memorable and seamless experience, supported by your impeccable service standards and attention to detail. You’ll thrive in our fast-paced, dynamic environment, surrounded by a passionate team committed to creating the very best in food and drink. To be considered for this exciting opportunity, you should have 1–2 years of experience in a similar supervisory or head waiter/ess role, ideally within a restaurant or hotel of a similar calibre. We’re seeking someone outgoing, friendly, and customer-focused, with excellent communication skills and a can-do attitude. If you’re passionate about food and drink and want to grow in a supportive, high-energy environment, we’d love to hear from you! Join our team and be part of something truly special.
We are looking for an enthusiastic and experienced Waiting Staff Supervisor to join our team. Our restaurant seats around 40 guests and the service team consists of two waiters/waitresses, one runner, one bartender, and one restaurant manager. Requirements: Minimum 2 years of experience in a supervisory or senior waiting role Fluent in English, both spoken and written Positive, friendly, and approachable personality Strong sense of teamwork and leadership Able to work full-time, including weekends Minimum commitment: 5 days per week, 8 hours per day Maximum working hours available: 10 hours per day, up to 6 days per week What We Offer: A dynamic and friendly work environment in a growing restaurant Exposure to a unique Japanese & Spanish fusion cuisine concept Potential bonus opportunities, depending on contract type Career development opportunities within the team If you are passionate about hospitality, enjoy leading a team, and want to be part of a restaurant that values both professionalism and warmth, we’d love to hear from you!
About the job Job Description The General Ledger Accountant performs a variety of routine and non-routine accounting functions with significant focus on General Ledger accounting. This position is also responsible for supporting the Financial Accounting Manager in conducting key activities such as month-end and quarter-end close, Fixed Assets, Account Reconciliations and Audits. You will be recording and processing a vast range of financial transactions. A General Ledger Accountant is essential for financial reporting, and requires liaison with various departments and individuals across the DO & CO family. To build and maintain excellent working relationships with other department ensuring the provision of a positive and professional service Prepare journal entries, reconcile accounts, and ensure data accuracy. Forward thinking administrator always looking to exceed targets and expectations whilst maintaining the collectiveness of the team and culture of DO & CO Maintaining good working relationships with all DO & CO family members as well as our partners, vendors, and other stakeholders Supporting Financial Accounting Manager with daily tasks as required Conducting accurate record keeping for audit trial and reporting purposes as well as feeding into month end closure activities Maintaining and updating the fixed assets database and intercompany recharge management Prepare, review and submit VAT returns in compliance with regional and international requirements. Monitor VAT transactions and ensure accurate reporting Conduct internal audit to ensure compliance with regulatory and organizational policies Liaise with external auditors and regulatory bodies during inspections and audits Manage and oversee financial statements, ensuring accuracy and compliance with accounting standards Perform reconciliations and analysis of accounts to ensure data integrity Supporting the team with ad hoc requests as and when needed Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications BSc in Accounting, Finance or Mathematics or relevant experience in a Financial Administrator/ Assistant role Ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality Motivation to deliver exceptional service Well presented, professional individual with a can-do, positive attitude that indulges in team success Self-motivation, resilience, and a positive change champion for DO & CO in a fast-paced environment that requires flexibility and adapting Experience in dealing with customs would be an advantage Meticulous attention to detail and precise record keeping skills Build strong relationships within the DO & CO Family, creating a team spirit, encouraging them to be at their best You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the DO & CO Family well informed as well as internal and external stakeholders Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family Highly proficient in excel with excellent working knowledge of accounting software packages and the ability to handle and integrate data sources, both manual and electronic Good working knowledge of UK tax, auditing, and commercial regulatory rules Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary On-Site role Enjoy perks by referring your friends through our Refer a Friend Scheme On-Site Free Parking Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Finance & Accounting Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Job Purpose To provide excellent customer service by assisting shoppers, maintaining fully stocked shelves, and ensuring the shop floor is clean, safe, and well-presented at all times. Key Responsibilities Greet and assist customers with inquiries, product locations, and general support. Restock shelves, displays, and chillers/freezers to ensure product availability. Rotate stock to maintain freshness and reduce waste (FIFO method). Check and maintain accurate pricing and promotional signage. Ensure the shop floor is clean, tidy, and safe, including spillages and obstacles. Assist in receiving, unpacking, and sorting deliveries. Support checkout staff when required (bagging items, queue management, etc.). Report low stock, damages, or discrepancies to supervisors. Follow health and safety, food hygiene, and store security procedures. Skills & Qualities Good communication and customer service skills. Ability to work well in a team and under pressure. Attention to detail and organizational skills. Basic numeracy and literacy skills. Friendly, approachable, and reliable. Working Conditions Standing and walking for long periods. Lifting and carrying products (within safe manual handling limits). Flexible shifts, including evenings, weekends, and holidays.
About the job Job Description As Transport Operations Manager, you are responsible for the day to day managing of all transportation matters within DO & CO. This includes managing members the transport department that includes landside and airside supervisors, support staff, drivers and loaders. Overseeing the operational planning of flight and people schedules and managing the live airside and operation. Through strong communication, you will ensure all members of the transport team are aware of the expectations of their role, and how to operate safely airside. You will play a major part in supporting the DO & CO family to deliver exceptional food and service, maintaining the high reputation of DO & CO with our partners. Day to day managing of all people management processes for the Transport department both airside & landside Collaborating with other internal departments to ensure that flights are serviced on time in a safe and efficient manner. Ensure success is not limited to your department. Operational point of contact for external stakeholders such airline clients and airport contacts. Taking the lead with confidence, and being dependable during times of disruption. Motivating the team, and providing direction and guidance to Supervisors, Support team, driver and loaders on shift. Managing, reporting, and implementing any changes as required, to ensure DO & CO is compliant with the regulations relating to airside and landside operations. Having the composure and ability to adapt to stressful situations and deal with any emergencies or last-minute changes to scheduled flight operations. Taking the initiative to create and maintain an environment of continuous improvement and positivity. You will be precise and have great attention to detail when recording and completing paperwork as well as ensuring all records are up to date. Maintaining the DO & CO high standards by ensuring airside and landside deliveries are on time and in accordance with airline and airport safety standards. Maintaining good working relationships with all DO & CO family members as well as our partners, vendors, and other stakeholders. Contributing to the team’s successes in periods of disruption or where required due to heavy workload. Ensuring all aspects of the operation are assessed and all members of the department consider DO & CO a safe place to work. Taking responsibility for all your actions, support your team, and celebrate successes as a family Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications You are a role model, leading by example, ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality Passion and motivation for delivering high levels of safety and service standards. Well presented, professional individual with a can-do, positive attitude that indulges in team success Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best Strong, dependable leader that will happily join and assist your team to maintain the high DO & CO standards at any given moment You are a clear and engaging communicator, strong verbal and written English, and will use a variety of methods to keep the team well informed on all important matters Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family Have energy and drive to deliver beyond expectations and effectively balance priorities and always looking for ideas and opportunities to improve our service and operations Approachable leader that the large DO & CO Family can depend on and trust With your guidance, your department will always remain a safe place to work and operate You must have previous experience in Operations Management role. You must have a clean, 5-year checkable history due to working in a restricted zone of an airport Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Room Division Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
OLLIE’S HOUSE CHELSEA FULHAM ROAD all-day kitchen & lounge; your neighbourhood escape. The kitchen has all sorts on the menu, serving house-made fresh flavours, nourishing ingredients, and well-travelled world favourite dishes with some fun modern Asian influences throughout. OLLIE’S HOUSE is somewhere that welcomes you for brunch, lunch, takeaway, cocktails, dinner & much more. Our teams have vibrant personalities who are closely connected. Casual but attentive in our approach, we spread warm energy to all of the neighbourhood, giving adaptable, consistent & personalised service. We make our guests feel at home in our house. We find calm in chaos, strive to spread happiness & and we are proud to welcome our guests each and every day. What's On Offer? £11.75 Per Hour 15 (Part Time) or 35 (Full Time) Hourly Contract Neighbourhood Location - No need to travel into Central! 28 Day Holiday 50% Discount - When dining with us with your friends/family Free Team Food - On all shifts Monthly Competitions Mental Health Trained General Manager & Head Chef Refer A Friend Bonuses - For all successful referrals Pension Scheme A Genuine Enjoyable Environment To Work In - We really do care!
Description: We are seeking an experienced and reliable Field Care Supervisor to join our growing care team. You will play a key role in supporting carers, carrying out risk assessments, and ensuring high standards of care are delivered to our service users. Key Responsibilities: • Complete care plans and risk assessments in service users’ homes, • Support, mentor, and supervise care staff in the field, • Monitor quality of care and compliance with CQC standards, • Respond to client and carer queries promptly and professionally, • Work closely with the office team to ensure smooth service delivery Requirements: • Previous experience in domiciliary care (senior carer or supervisor level), • Good knowledge of CQC regulations and safeguarding, • Strong communication and organisational skills, • Full UK driving licence and access to a car (preferred) What We Offer: • Competitive pay rates, • Flexible working hours, • Ongoing training and career development, • Supportive management team
OLLIE’S HOUSE CHELSEA FULHAM ROAD all-day kitchen & lounge; your neighbourhood escape. The kitchen has all sorts on the menu, serving house-made fresh flavours, nourishing ingredients, and well-travelled world favourite dishes with some fun modern Asian influences throughout. OLLIE’S HOUSE is somewhere that welcomes you for brunch, lunch, takeaway, cocktails, dinner & much more. Our teams have vibrant personalities who are closely connected. Casual but attentive in our approach, we spread warm energy to all of the neighbourhood, giving adaptable, consistent & personalised service. We make our guests feel at home in our house. We find calm in chaos, strive to spread happiness & and we are proud to welcome our guests each and every day. What's On Offer? £12.00 Per Hour 15 (Part Time) or 35 (Full Time) Hourly Contract Neighbourhood Location - No need to travel into Central! 28 Day Holiday 50% Discount - When dining with us with your friends/family Free Team Food - On all shifts Monthly Competitions Mental Health Trained General Manager & Head Chef Refer A Friend Bonuses - For all successful referrals Pension Scheme A Genuine Enjoyable Environment To Work In - We really do care!
About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
About Us We are a busy and well-established Indian restaurant, renowned for authentic curries, tandoori dishes, and freshly baked naan. We pride ourselves on delivering high-quality food and excellent service, and we are now looking for a skilled Curry & Tandoori Chef to join our kitchen team. The Role: As a Curry & Tandoori Chef, you will be responsible for preparing, cooking, and presenting traditional Indian curries and tandoori dishes to a consistently high standard. You will play a key role in ensuring smooth kitchen operations and maintaining the authentic flavours our customers love. Key Responsibilities: Prepare and cook a wide range of curries, sauces, breads, and tandoori dishes. Marinate meats, seafood, and vegetables using authentic spice blends and yogurts. Operate and maintain the tandoor oven to a professional standard. Ensure dishes are cooked and presented consistently and on time. Maintain food hygiene and safety standards at all times (HACCP compliance). Manage stock levels, assist with ordering, and reduce food wastage. Support and mentor junior kitchen staff when required. Requirements: Previous experience (2+ years) as a Curry Chef or Tandoori Chef in a professional Indian kitchen. Strong knowledge of Indian spices, curries, and tandoori cooking techniques. Ability to work under pressure in a fast-paced kitchen environment. Excellent teamwork and communication skills. Flexibility to work evenings, weekends, and holidays as required. Valid credentials to work in the UK. What We Offer: Competitive salary(depending on experience). Staff meals provided during shifts. Uniform provided. Career progression opportunities (Head Chef / Kitchen Manager). Supportive and friendly working environment.
RIND is Battersea’s new wine, cheese, and charcuterie bar – opening September 2025. We’re an intimate, design-led space with a front-of-house deli fridge, beautiful wine list, and a menu featuring cheese flights, charcuterie platters, and London’s best steak tartare. We’re looking for a driven, hands-on General Manager to lead our opening team, help shape the guest experience, and build a loyal community around our unique concept. What you’ll do: Lead the day-to-day running of the bar, deli, and front-of-house team Deliver outstanding guest experiences with warmth, charm, and confidence Manage stock, supplier relationships, and rota planning Drive sales and profitability while keeping service standards sky-high Be an ambassador for RIND – on the floor, behind the bar, and online What we’re looking for: Previous management experience in a premium bar/restaurant environment A love of wine, cheese, and hospitality (WSET or foodie background a plus) Strong leadership and people skills – you’ll inspire and motivate the team Commercial awareness and confidence with numbers (rota, GP, P&L basics) Someone who thrives in a start-up environment and wants to grow with us Perks & Benefits: Salary between £42,000 – £45,000 (depending on experience) 45 hours per week, with a supportive and respectful rota Cost-price wine and discounts on our cheese & deli products Staff meals on shift 50% staff discount for you + a guest when dining Real progression opportunities as we grow the RIND brand
Purpose of the role Responsible for assisting the Health Club in the efficient running of the Health Club, ensuring a fun, safe and friendly environment for members and hotel guests. To maximise the sales of Health Club membership and spa treatments and products and ensure sales performance for the department To manage departmental sales and marketing administration and reports in according to company standards To ensure that the Health Club brand is perceived by our trade partners and customers alike as the leading, highly desirable place To work with the Membership Executive to ensure that the Leisure Club’s sales and marketing strategy is implemented successfully To promote a positive perception of the company at all times both internally and externally. Duties and responsibilities To support the Health Club in the effective running of the Health Club Prepares employees rosters in line with business requirements ensuring efficient service to our guests at all times Ensure compliance with all Spa SOPs and Hotel Standards. To adhere to the requirements of the Data Protection Act at all times. To check that all staff are correctly uniformed and that their personal presentation is to the hotel’s standards, and name badges are worn. To respond the telephone enquiries as per club procedures To carry out beauty treatments as booked by clients following Club procedures for pre and post administration including: Facials Back, neck, scalp, full body and deep tissue massage Body sculpting and other detox therapies Hand, nail and food grooming Eyebrow shape and tint Aromatherapy Manicure and pedicure Hair removal To undertake cleaning duties in the treatments room To report all disciplinary and grievance matters immediately to the Health Club Manager. To ensure customer supplies and accessories are replenished as required. To ensure that Lost property is reported inline with Hotel’s Policy To ensure that maintenance issues are communicated to a Duty Manager on duty. To attend training and departmental meetings as requested. To follow all health, safety and hygiene requirements when undertaking tasks throughout the Hotel To take care of all Hotel equipment required to carry out duties and to report defects immediately To report immediately any matters concerning the Security of the Hotel to a Duty Manager on duty. To ensure that all Health & Safety hazards found in Guest Areas (corridors, staircases etc.) are reported immediately to a Duty Manager To ensure that all accidents are reported to a Duty Manager on duty. To arrive for work at the time specified on the Rota, correctly dressed for duty, as per the laid down procedure. To ensure all provided work tools / equipments are well maintained and in proper functional order. To ensure safety and return of all keys, in his/her possession. To ensure that a job of the day is completed in every area daily. To minimise wastage at all opportunities. Sales & Marketing To actively promote the sale of beauty products in conjunction with beauty treatments Plan and achieve department retail sales targets on a monthly basis Monitor and review sales against target Analyse and review business performance for each treatment/product, identifying opportunities and development areas To promote the hotel and its facilities to in house and prospective guests and to liaise with the sales and marketing department To safeguard revenue by controlling allowances and discounts in accordance with the hotel procedures Customer Relations Demonstrate service attributes in accordance with industry expectations and company standards to include: Being attentive to guests Accurately and promptly fulfil guests requests Understand and anticipate guest needs Maintain a high level of knowledge which will enhance the guests experience Demonstrate a service attitude that exceeds expectations Take appropriate action to resolve guest complaints Administration and Reporting: Responsible for all payments made for beauty therapy treatments/products Record details of all treatments taken for each client To take responsibility for stock control accounting systems To take responsibility for cashing up To ensure that sales tracking data is completed on a daily, weekly and monthly basis KPIs such as return appointments, link selling and file cards are updated and results communicated to the Department To ensure that purchase orders are formulated and authorised correctly and in accordance with Company’s procedures Key performance indicators Attention to details Someone who is passionate about exceeding guest expectation Confident team player who can create and maintain a positive attitude with a CAN-DO mentality Team player Ability to work to strict timescales Comfortable to work in a high pressurised environment Ability to smile at all times This role requires an element of manual handling Benefits Meals on duty Staff uniform Company pension contribution after you passing your probation period Recommend a friend reward scheme 20 days holiday plus 8 bank holidays Dry cleaning of your uniform (if applicable) Recognition Programme Seasonal annual parties Staff rate with IHG hotels globally
Drive around checking site/Cover Cleaner/Cover some shift around Surrey
Spa Therapist - Kensington, London Job Type: Part Time Holiday Inn London – Kensington High Street is one of Europe’s largest Holiday Inn properties, the hotel offers an ideal central London location, stylish modern accommodation and a world of culture and comfort for both leisure and business travellers. The hotel has 706 modern guest bedrooms 13 flexible meeting rooms, which can accommodate up to 300 delegates. Our Food & Beverage offering comprises of a spacious restaurant, Lounge Bar and Open Lobby café. Additionally, we offer a stunning private garden area plus a Health Club, Pool, and Spa. We are looking for a Spa Therapist who is qualified to provide facial electrotherapy treatments and can provide first class treatments and exemplary customer care to our guests during their Spa journey. Job purpose: As Spa Therapist will report directly to the Spa Manager and will help ensure the safe and efficient day to day operation of the Spa. Job Role: As Spa Therapist you will have experience of the following: Facials Body treatments Massage Manicures, Pedicures and Gels Waxing Preparing treatment rooms In addition, you will also: Hold a VTCT Level 3 Facial Electrotherapy Certificate or equivalent. Demonstrate the highest level of professionalism in order to provide a first class and consistent service to your clients. Act as an ambassador for the Club and Spa, displaying a great sense of style and integrity. Convey to your clients a sense of knowledge and assurance. Possess demonstrable knowledge of relevant trends in the Health and Beauty industry. Be driven by and embrace new trends and innovations.
Job Responsibilities: • Liaise with the Director and senior management to determine the range of jewellery products and services to be marketed and sold in the UK and European markets., • Contribute to the development of sales strategies and setting of sales targets aligned with company growth plans., • Discuss client requirements, conduct surveys and market research, and analyse customer reactions to product design, packaging, pricing, and promotions., • Compile and analyse sales figures, preparing proposals for targeted marketing campaigns and promotional activities., • Produce reports and recommendations on marketing and sales strategies for senior management., • Manage, lead, and motivate the marketing team, ensuring effective implementation of marketing strategies., • Build and maintain strong relationships with wholesale and retail clients, negotiating new business contracts., • Plan specifications and prepare detailed requirements for projects, ensuring high standards and timely delivery.
Based in Chiswick W4 Hours: up to 42 hours per week - Overtime paid in addition to contracted hours but also flexible if required. Part time or even 20 hours a week. Join Our Team at Le Vacherin About Us: At Le Vacherin, we are dedicated to creating unforgettable dining experiences, blending exceptional cuisine, fine wines, and outstanding service. Renowned for culinary excellence, we proudly hold a Michelin rating and 2 AA Rosettes. Our passionate team is committed to crafting memorable moments for our guests and providing a remarkable dining journey. Your Role: As a Waiter at Le Vacherin, you will be the face of our restaurant, embodying our commitment to excellence. Your key responsibilities include: Delivering exceptional table service, offering insights into our diverse menu of food, wine, and cocktails. Answering phone calls professionally, recording guest reservations and details accurately. Taking orders efficiently and liaising with the kitchen team for seamless service. Presenting and explaining menus, including specials, to enhance the guest experience. Ensuring guest satisfaction and promptly communicating concerns to managers or supervisors. Assisting with table setup, clearing, and resetting for the next guests. Demonstrating warmth and personality in interactions with guests and colleagues, acting as an ambassador for Le Vacherin. Supporting and training new team members while maintaining a positive and professional demeanor. What We’re looking for: To excel in this role, you should bring: Previous experience in a supervisory or similar role in upscale dining, with exposure to Michelin-starred or AA Rosette establishments as a plus. A passion for delivering exceptional customer service and creating memorable dining experiences. Genuine enthusiasm for fine dining and beverages, with a desire to continuously learn and grow. Strong attention to detail and effective communication skills (verbal, written, and numerical). A cooperative, team-oriented attitude that fosters a positive work environment. Punctuality, energy, and a proactive approach to challenges. Adaptability to embrace new concepts and processes, coupled with a positive and friendly demeanor. Compensation & Benefits: We value and support our team members, providing opportunities for growth and well-being. Benefits include: The ability to keep all cash and credit card tips earned in your section. A tronc and service charge system that ensures your hourly wage is a set at the inteview. Comprehensive training programs, including Food Safety, First Aid, Health & Safety, and more. The company fully funded language and personal development courses in English and French. Complimentary staff meals are provided twice daily (breakfast and dinner). A generous employee discount for family and friends. A competitive salary based on experience, plus service charges, cash tips in the section, and credit card tips. Join us at Le Vacherin and become part of a dynamic team dedicated to delivering exceptional dining experiences. If you’re passionate about fine dining and outstanding service, apply now and start your journey with us!
OLLIE’S HOUSE CHELSEA FULHAM ROAD and PARSONS GREEN all-day kitchen & lounge; your neighbourhood escape. The kitchen has all sorts on the menu, serving house-made fresh flavours, nourishing ingredients, and well-travelled world favourite dishes with some fun modern Asian influences throughout. OLLIE’S HOUSE is somewhere that welcomes you for brunch, lunch, takeaway, cocktails, dinner & much more. Our teams have vibrant personalities who are closely connected. Casual but attentive in our approach, we spread warm energy to all of the neighbourhood, giving adaptable, consistent & personalised service. We make our guests feel at home in our house. We find calm in chaos, strive to spread happiness & and we are proud to welcome our guests each and every day. What's On Offer? £12.00 Per Hour 15 (Part Time) or 35 (Full Time) Hourly Contract Neighbourhood Location • No need to travel into Central!, • 28 Day Holiday, • 50% Discount When dining with us with your friends/family, • Free Team Food, • On all shifts Monthly Competitions, • Mental Health Trained General Manager & Head Chef Refer A Friend Bonuses, • For all successful referrals Pension Scheme, • A Genuine Enjoyable Environment To Work In We really do care!
Based in Chiswick W4 > Hours - 35-40hrs per week - Weekdays & Weekends Salary - Starting at £12.21 - tronc Daily & service charge.Responsibilities: Demonstrate personality and warmth towards customers and colleagues and be an ambassador of Le Vacherin Keep an eye on tables and alert waiting staff if customers require assistance Arrange tables for large parties and prepare the restaurant floor Assisting in preparation for service Collaborate with waiting staff to ensure that tables are cleared, cleaned, and ready for the next party Assist in washing dishes if the kitchen staff fall behind during the busier times of the day Communicating any issues with the managers or supervisors. Demonstrating a positive approach to own role and teamwork and acting as a role model to new members of the team Personal Attributes & Skills Required: Confident in a busy, high-end environment Good communication skills / Attention to detail Enthusiasm to develop your skills and knowledge plus those around you Adaptability to change and willingness to embrace new ideas and processes Positive and approachable manner / Team player qualities Desire to advance their career with us at Le Vacherin and further develop within the team Career Development: Food Safety / First Aid / Health & Safety in the Workplace – Once the probationary period has passed, we will ensure that the employee has all the relevant training/study materials to complete all courses. Language & Personal Development Courses - We offer lessons and study materials in both English & French and a variety of Personal Development courses available to all staff members with all costs covered by the Company. Staff Perks Daily Meals On Duty 50% Employee Discount off Food Items for Family and friends
Job Overview We are seeking enthusiastic Front of House Staff to join our vibrant team. This role is essential in creating a welcoming atmosphere for our guests and ensuring their experience is exceptional from the moment they arrive. You should have a passion for hospitality and a commitment to providing outstanding service in a fast-paced environment. Duties Greet and welcome guests upon arrival, ensuring a friendly and positive first impression. Assist guests with seating arrangements and provide menus, answering any initial queries they may have. Take food and drink orders accurately and efficiently, ensuring all details are communicated to the kitchen and bar staff. Serve food and beverages in a timely manner, adhering to food safety standards throughout the process. Monitor guest satisfaction during their visit, reporting any concerns or requests promptly to the Manager on shift. Collaborate with kitchen staff to ensure smooth service flow, particularly during busy periods. Maintain cleanliness and organisation of the front of house area, including tables, chairs, and service stations. Skills Previous experience in a restaurant or hospitality setting is advantageous but not essential; training will be provided. Knowledge of food safety practices is highly desirable to ensure compliance with health regulations. Excellent communication skills with the ability to engage positively with guests and team members alike. Strong organisational skills to manage multiple tasks efficiently in a busy environment. A proactive attitude towards helping others, demonstrating a willingness to go above and beyond for guest satisfaction. Experience in bartending or food preparation is beneficial but not mandatory; enthusiasm for learning is key. Join us as we strive to deliver unforgettable dining experiences.
Job Description and Summary : To monitors and supervises aquatic activities, including overseeing swimmer safety, rescue operations and staying alert to changing water conditions To ensure that the Health Club brand is perceived by our trade partners and customers alike as the leading, highly desirable place. To always promote a positive perception of the company both internally and externally. Essential Qualification Requirement: We’re looking for safety-focused, skilled professionals to join our team. To be eligible, you must hold a valid RLSS UK Level 3 Award in Pool Lifeguarding. This is a mandatory requirement — candidates without this qualification will not be considered. Duties and responsibilities: Supervising swimming activities at the aquatic centre and making sure that safety procedures, guidelines and policies are followed. Warning of unsafe activities and enforcing water safety policies and pool regulations. Providing first aid in the event of injury, rescuing swimmers in danger or distress and administering Cardiopulmonary Resuscitation (CPR) or artificial respiration, if necessary. Assessing conditions for safety and coming up with an action plan for aquatics emergency. Inspecting pool equipment, facilities and water to make sure they are usable and safe. Supervising and assisting in cleaning equipment and facilities. Opening and closing the pool each day, depending on schedule and hours. Instructing or assisting classes in fundamentals of swimming Resolving scheduling conflicts to make sure the pool environment is safe. To ensure customer supplies and accessories are replenished as required. To ensure that Lost property is reported in line with Hotel’s Policy To ensure that maintenance issues are communicated to a Duty Manager on duty. To attend training and departmental meetings as requested. To follow all health, safety and hygiene requirements when undertaking tasks throughout the Hotel To take care of all Hotel equipment required to carry out duties and to report defects immediately To report immediately any matters concerning the Security of the Hotel to a Duty Manager on duty. To ensure that all Health & Safety hazards found in Guest Areas (corridors, staircases etc.) are reported immediately to a Duty Manager To ensure that all accidents are reported to a Duty Manager on duty. To arrive for work at the time specified on the Rota, correctly dressed for duty, as per the laid down procedure. To ensure all provided work tools / equipment’s are well maintained and in proper functional order. To ensure safety and return of all keys, in his/her possession. To ensure that a job of the day is completed in every area daily. To minimise wastage at all opportunities. Customer Relations: Demonstrate service attributes in accordance with industry expectations and company standards to include: Being attentive to guests Accurately and promptly fulfil guests’ requests Understand and anticipate guest needs Maintain a high level of knowledge which will enhance the guest’s experience Demonstrate a service attitude that exceeds expectations Take appropriate action to resolve guest complaints Key performance indicators: Attention to details Someone who is passionate about exceeding guest expectation Confident team player who can create and maintain a positive attitude with a CAN-DO mentality Team player Ability to work to strict timescales Comfortable to work in a high pressurised environment Ability to smile at all times This role requires an element of manual handling NPLQ qualification Benefits: Meals on duty Staff uniform Company pension contribution after you passing your probation period Recommend a friend reward scheme 20 days holiday plus 8 bank holidays Dry cleaning of your uniform (if applicable) Training fund assistance of NVQ’s Awards and Recognition Programme Seasonal annual parties Staff rate with IHG hotels globally
**Job Title: Bar manager Location: NEW High-End Bar/Lounge, Chiswick, London Job Type: part time About Us: Exciting new bar and lounge! Located in the heart of Chiswick, our bar/lounge is renowned for its elegant ambiance, exceptional service, and sophisticated clientele. We are seeking a well-presented and professional Hostess to join our distinguished team. If you thrive in a high-end environment and have a passion for hospitality, we want to hear from you. Role Overview: As the Hostess, you will be the welcoming face of our establishment, ensuring every guest receives a warm reception and an unforgettable experience from start to finish. Your role is vital in maintaining the luxurious atmosphere our guests expect. Key Responsibilities: • Warmly greet guests upon arrival and ensure they feel welcome., • Manage reservations and coordinate seating arrangements efficiently., • Present menus and provide initial information about our offerings., • Maintain a pristine and organized reception and seating area., • Collaborate closely with the bar/lounge team to ensure seamless service., • Address guest inquiries and resolve any issues with professionalism., • Uphold the bar/lounge’s high standards of service and presentation. Requirements: • Must be over 25 years of age., • Impeccable presentation and grooming standards., • Previous experience in a high-end hospitality environment is preferred., • Outstanding interpersonal and communication skills., • Strong organizational abilities and attention to detail., • Ability to work flexible hours, including evenings and weekends., • Familiarity with reservation systems is an advantage. Benefits: • Competitive salary and gratuities., • Opportunities for career advancement and professional development., • Work in a vibrant, upscale environment., • Employee discounts on food and beverages., • Prime Chiswick location with excellent transport links., • COMPETITIVE SALARY! Application Process: We are committed to hiring the best and therefore have a strict interview process to ensure our team maintains the highest standards. If you believe you have what it takes to excel in this role, please send your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this position to - Application Deadline: Join us in delivering unparalleled service and creating memorable experiences for our guests. We look forward to meeting you! Further details will be discussed at the interview stage.
Important Notice for Applicants: This is a full-time position that requires your consistent, year-round availability. Please apply only if you can commit to a full-time schedule on an ongoing basis. Applications with part-time availability will not be considered. We are specifically seeking candidates with experience in one or more of the following areas: breakfast service, restaurant operations, bar management, café service, event coordination, and conference support. Duties and responsibilities : To be proactive with contributing to the success of the department Products and services are explained to the customer at all times to ensure the customer has the best choice available to them. To ensure all procedures pertaining to revenue capture are up-held at all times To minimise wastage at all opportunities To actively promote an energy efficient culture throughout the department To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. Positive working relationships are established and maintained with colleagues throughout the Hotel Customer feedback, both positive and negative are responded to appropriately and efficiently Information on customer service problems is gathered in order to improve the service offered A positive personal image is maintained at all times The needs of the customer are kept in balance with the needs of the organisation All guests are received and offered assistance in a positive manner at all times To answer all telephone calls in a polite and professional manner Table bookings are handled according to departmental procedures Back and front of house service areas and equipment are prepared, maintained and cleared Bars, dining rooms and function rooms are prepared, maintained and cleared Assistance is given in the maintenance of food displays Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures Cleaning is undertaken within the food and beverage areas as required Dining areas are prepared according to the requirements of business Food is served promptly, accurately and according to the standards of the department Drink orders are taken and served following departmental procedures Wine orders are prepared, taken and served accordingly Customer satisfaction is monitored throughout the meal and any remedial actions taken as required All customer feedback, positive and negative is reported to the Team Manager or Supervisor Food and drink requisitions from kitchen and bars are dispensed according to Hotel procedures To adhere to all Health and Safety Requirements as required by Hotel To adhere to the Food Hygiene Regulations and Licensing Laws To adhere to the requirements of the Data Protection Act at all times
Restaurant Manager, runs the day-to-day operations of a dining establishment. Their duties include managing the staff and operations, providing excellent customer service, ensuring staff are safe and that all food safety procedures are followed according to regulations. Having a keen attention to detail and being able to prioritise tasks are some of the key qualities required for a Restaurant Manager.
Job overview To provide a consistent professional approach to all customers through the highest standards of product and service. To actively contribute to meeting and exceeding sales targets and profit margins. Main responsibility as customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways to decrease the restaurant's operational costs. To be successful as a restaurant supervisor, you should exercise effective management skills and take necessary disciplinary actions to address poor staff performance. A restaurant supervisor should be able to achieve exceptional customer service and ensure that customers have a pleasant restaurant experience. This is a full-time position that requires your consistent, year-round availability. Please apply only if you can commit to a full-time schedule on an ongoing basis. Applications with part-time availability will not be considered. We are specifically seeking candidates with experience in one or more of the following areas: breakfast service, restaurant operations, bar management, café service, event coordination, and conference support. Duties and responsibilities Costs and efficiency: To minimise wastage at all opportunities Time and manpower are appropriately allocated to planned work routines optimising efficiency and productivity To actively promote an energy efficient culture throughout the department All departmental resources are monitored and controlled in line with departmental objectives Customer relations: To liaise positively with the guest ensuring all their needs and requirements are met To ensure product knowledge on Hotel products and services is up-to-date at all times To respond in a pro-active manner to guest feedback for positive and negative comments To feedback to the sales teams in a constructive manner for service improvements To ensure personal and Team presentation is of the highest standards at all times to project a professional image to customers To support the Manager with a system of Quality Standards to ensure the Team is providing a consistent approach to customer service within the department Operational requirements Restaurant Supervisor Responsibilities: Screening, interviewing, hiring, and training restaurant staff. Managing restaurant staff's work schedules. Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained. Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations. Checking in on dining customers to enquire about food quality and service. Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked. Monitoring the restaurant’s cash flow and settling outstanding bills. Reviewing customer surveys to develop and implement ways to improve customer service. Resolving customer complaints in a professional manner. To prepare restaurant as required to the correct standard To ensure all equipment is correctly installed and in good working order To adhere to all Health and Safety Requirements as required by the Hotel To be responsible to the prompt and efficient delivery of refreshments and meals as required by the customer To ensure the cleanliness of the department is maintained through the allocation of the duties and cleaning rosters To be responsible for the set-up, running and clearing of an event as required. To serve at private dinner functions To adhere to the requirements of the Data Protection Act at all times Computerised and manual storage systems are maintained in line with the Hotel procedures To adhere to all the requirements under the Food Hygiene and Liquor Regulations To ensure all maintenance issues are reported according to the Hotel procedures To undertake tasks in other departments when required Team Requirements To allocate tasks within the shift to ensure all operational requirements are met To maintain regular and effective communication within the Team by attending daily briefing sessions and departmental meetings as required To identify training needs throughout the department communicating with the Manager to meet the training need To provide coaching and on-the-job training as identified, especially for new employees To create an environment which promotes employee morale and encourages the Team to have high levels of productivity To ensure all Hotel personnel policies and procedures, and employment law are observed at all times Performance Indicators Customer Feedback Complaints and Compliments Completion of tasks on shift Team feedback 1:1 with Manager We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all hotels:
Urban Rose are looking for a beauty therapist for our Chiswick west london store. This role is perfect for someone passionate about beauty and wellness, dedicated to making clients look and feel their best. If you have a keen eye for detail, excellent interpersonal skills, and a commitment to high standards, we would love to hear from you! About the position: We are currently looking for a full-time beauty therapist, specialising in manicures and pedicures, waxing, lashes & threading. As a Beauty Therapist, you’ll play a crucial role in providing exceptional beauty treatments and services to our clients. You must be able to create a welcoming and relaxing atmosphere for clients from the moment they enter the salon. Conduct thorough consultations with clients to understand their specific needs and preferences. Address any client concerns or questions with professionalism and empathy, ensuring they leave satisfied with their experience. Recommend suitable treatments based on individual requirements. Product Knowledge: Stay updated with the latest beauty trends and techniques to provide informed recommendations to clients. Educate clients on post-treatment care and suggest MDL products that can enhance and prolong their results. Sanitation and Hygiene: Maintain a clean and organised work environment, ensuring all tools and equipment are sanitised according to health and safety standards. Follow all hygiene protocols to provide a safe and comfortable experience for clients. Team Collaboration: Work collaboratively with other beauty therapists and staff members to ensure smooth operation of the salon. Participate in team meetings and training sessions to continuously improve skills and service quality. Fulfill ad-hoc tasks as directed by the line manager. Beauty Treatments: While not essential, it is advantageous to have experience in performing the following beauty treatments in a professional work environment: Eyebrow Tinting Facial and Body Waxing Lash and Eyebrow Tinting Eyelash Lifting and Brow Lamination Full Body Massage & Facials. Our requirements You will need to meet these requirements to be eligible for the position. Minimim Level 2 Beauty Therapy Qualification Minimim 1 years’ Spa/Clinic experience Exceptional people skills dealing with all customers in a warm and friendly manner The ability to work under pressure and have good time management skills Ablility to work efficiently and be self-motivated Have a positive ‘can do’ attitude Be capable of building strong and professional relationships Our offer This position comes with the following benefits and compensation. A competitive salary. A friendly team with exposure to all parts of the business Opportunities for career progression and transfers across the group Training on brands such as Elemis, Margaret Dabbs, Hydra Facial & more! Increase in holiday entitlement with longevity Commission on all retail products sold Company pension scheme Staff discount on products and treatments Employee referral scheme our exclusive one Wembley Park app where you can get discounts on shops such as Nike, Tommy Hilfiger and so much more.
Location: Hounslow, London Salary: £32,000-35,000 Hours: Full-time, 37 hours per week Application closing date: 21 August 2025 About Us Dragonsea Global Baggage Solutions Ltd, established in 2024, is a growing freight distribution company specialising in both air and sea freight services. We are proud to support the UK-based Chinese community and international students with efficient, reliable, and cost-effective shipping solutions. Our business is rooted in trust, service excellence, and customer satisfaction. Job Overview We are seeking an organised and proactive Logistics Manager to oversee and coordinate the storage, distribution, and transportation of goods. This role involves managing the entire supply chain process, optimising logistics operations, and ensuring smooth, cost-effective freight shipments for both air and sea. The ideal candidate will have strong leadership, analytical thinking, and communication skills. Key Responsibilities · Plan, coordinate, and manage logistics, warehouse, transportation, and customer service operations. · Ensure compliance with company policies, UK regulations, and health, safety, quality, and environmental standards. · Manage inventory, storage, distribution, and freight operations to optimise efficiency. · Develop and implement process improvements to enhance logistics operations and reduce costs. · Supervise and lead the logistics team, including drivers and warehouse staff. · Resolve transportation or delivery-related issues, handling customer complaints effectively. · Monitor and report on logistics performance metrics and prepare seasonal reports for management. · Coordinate freight shipments, formulate delivery schedules, and oversee customs clearance and import/export documentation. · Maintain accurate records of freight movement, container locations, and relevant documents. Requirements · Proven experience as a Logistics Manager or in a similar role. · Strong knowledge of transportation, supply chain management, and logistics operations. · Expertise in warehousing, inventory management, and distribution. · Good understanding of UK and international logistics regulations, customs procedures, and cross-border transport. · Leadership, interpersonal, and problem-solving skills. · A degree in Logistics, Supply Chain Management, Business Operations, or a related field (preferred). · Fluency in both English and Mandarin (spoken and written). · Competence in Microsoft Office Suite and logistics management systems (CRM, SQL, SAP, Oracle). · Experience in logistics operations, transport coordination, warehouse scheduling, and customs clearance is ideal. What We Offer · Competitive salary and long-term career progression · A supportive and multicultural working environment · Exposure to international logistics networks · Training opportunities to develop professional and technical skills