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  • Sous Chef
    Sous Chef
    10 days ago
    £38000–£42000 yearly
    Full-time
    London

    What we're looking for... Are you a Sous Chef who lives and breathes fresh ingredients and isn’t afraid to get stuck in when the kitchen’s buzzing? You’ll be the kind of leader who lifts the team up, keeps standards sky-high, and still finds the joy in it all when the ticket machine won’t stop. If you’ve cut your teeth in a premium branded fresh-food kitchen, whether that’s as a Sous Chef or Kitchen Manager in a restaurant or a lively gastro pub, brilliant. But if your path’s been a bit different and you’ve still got the skills, the hunger, and the spark? Hit apply and tell us what you’re all about. 💙 What's in it for you? Pay 💸 Salary package of up to £ 42,000 per year* (combined fixed annual salary and base tronc), plus additional, uncapped tronc potential, based on site performance. Overall, on track earnings £ 46,000 based on current site performance. Perks & Treats ✨ 50% off when you dine with your favourite people 🎉 Plenty of fun, feel-good team socials 🧠 Access to our Employee Assistance Programme 'Hospitality Action' - free, confidential support 24/7 including mental health sessions 💸 Early access to wages through Stream 🎁 Long service awards and celebrations 🍽️ Free, delicious Megan’s food & drinks on every shift 🛟 Plus all the usual standard stuff like pension contributions & 28 days holiday Grow With Us 🚀 Ongoing training & real progression opportunities - if you want to move into leadership, we’ll back you 🌱 Get involved in new openings as we grow 🏙️ Opportunities to move between our neighbourhood restaurants and build your career across the group 💙 About us... We’re an independently owned, dog-friendly collection of 20+ neighbourhood restaurants, serving up fresh Mediterranean-inspired food from brunch through to cocktails. With exciting growth plans, there are big opportunities to build your career with us, plus plenty of fun along the way - our team parties are the stuff of legends. We’re a diverse, inclusive bunch who make sure everyone feels genuinely welcome, and we’re proud to support local charities and be a real force for good in our communities. At Megan’s, our people are the magic. Yes, we’ve got dreamy interiors, food inspired by sunny places and fresh cocktails shaken to perfection, but the real reason our restaurants feel so special? The team. They’re what set us apart and what everyone who works here and visits us loves most. If you’re ready to be part of our amazing team and take the next step in your career, apply to be our next superstar GM and unleash your magic! Megan’s Restaurants is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees. *Package includes membership of an independently managed tronc arrangement through which service charge is allocated outside of and in addition to your basic pay from your employment

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  • Kitchen porter/Assistant
    Kitchen porter/Assistant
    11 days ago
    £10 hourly
    Full-time
    London

    Cleaning & Hygiene • Wash dishes, pots, pans, utensils, and kitchen tools., • Keep work surfaces, counters, and floors clean at all times., • Empty bins and handle waste safely and regularly., • Clean down equipment (grills, fryers, ovens, fridges) after service., • Ensure hygiene standards (food-safe sanitising, cross-contamination control). Food Preparation Support • Wash, peel, and chop vegetables (e.g., parsley for tabbouleh, onions, tomatoes, garlic)., • Portion and pack takeaway condiments (garlic sauce, tahini, pickles, etc.)., • Assist with basic prep for meats (marinating shawarma or kebabs under chef supervision), • Measure and prepare ingredients for mezze (hummus, baba ghanoush, lentils, etc.)., • Refill stock in fridges/freezers for quick access during service. Service Support • Pack food into takeaway containers neatly and consistently., • Check orders before handing to front staff/delivery to ensure accuracy., • Refill and organise packaging materials (boxes, wraps, cutlery, napkins), • Help chefs during busy periods (fetching ingredients, passing items, simple plating). Stock & Organisation • Receive and store deliveries (check freshness and rotate stock – FIFO)., • Keep dry storage, fridge, and freezer areas tidy., • Monitor low-stock items and report to chef/manager. Other Duties • Follow health & safety rules (fire safety, use of cleaning chemicals)., • Assist with opening/closing duties (setting up kitchen, end-of-day cleaning)., • Be flexible to cover small tasks as needed in a takeaway-only setting.

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  • Restaurant Supervisor
    Restaurant Supervisor
    13 days ago
    £15–£18 hourly
    Full-time
    London

    Overview Join our dynamic team as a Restaurant Supervisor and lead the charge in delivering exceptional dining experiences! In this energetic role, you will oversee daily restaurant operations, ensure top-notch food quality, and motivate your team to excel. Your leadership will create a vibrant, welcoming atmosphere where both guests and staff feel valued and inspired. This position offers an exciting opportunity to showcase your culinary expertise, hospitality skills, and supervisory experience in a fast-paced environment dedicated to excellence. Duties • Supervise daily restaurant activities, ensuring smooth service flow and high standards of food safety and cleanliness, • Lead and motivate a diverse team of servers, cooks, bartenders, and kitchen staff to deliver outstanding customer service, • Oversee food preparation and cooking processes to maintain quality and consistency across all dishes, • Manage bar operations, including bartending duties, drink service, and inventory control, • Ensure compliance with food safety regulations and sanitation standards at all times, • Assist in training new team members on food production, serving protocols, and hospitality best practices, • Handle guest inquiries, resolve issues promptly, and foster a positive dining environment Skills • Proven supervising experience in a restaurant or hospitality setting with strong team management skills, • Extensive knowledge of food preparation, cooking techniques, and culinary practices, • Ability to perform bartending duties confidently while maintaining excellent customer service, • Familiarity with food safety standards and food production processes, • Excellent leadership qualities with the ability to motivate and develop staff, • Strong communication skills to coordinate between kitchen, bar, and front-of-house teams, • Experience with hospitality operations in hotel or restaurant environments is a plus, • Knowledge of serving techniques, hospitality principles, and barista experience is advantageous Embark on a rewarding journey where your leadership transforms everyday dining into memorable experiences. We’re committed to fostering a lively workplace that values your skills and passion for hospitality!Pay: £15.00-£18.00 per hourExpected hours: 35.0 – 55.0 per weekBenefits: • Company pension, • Discounted or free food, • Employee discount Work Location: In person

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  • Store Manager
    Store Manager
    22 days ago
    £33000–£35000 yearly
    Full-time
    South Kensington, London

    Store Manager – TEASE South Kensington Location: London Salary: £32,000–£35,000 per annum, depending on experience Contract: Full-time Reporting to: Head of Operations About the role TEASE is looking for an experienced, commercially driven and hands-on Store Manager to lead our team at South Kensington. We are looking for a manager who understands how to deliver a premium guest experience while maintaining excellent operational standards and strong commercial results. The Store Manager will take full responsibility for the day-to-day operation and performance of the store, including sales, profitability, labour management, product quality, food safety, team development and customer satisfaction. This is a hands-on leadership role. You will be visible on the shop floor, lead by example and actively support the team during busy trading periods. Key responsibilities Leadership and team development Lead, motivate and inspire the team to deliver an exceptional customer experience. Recruit, onboard, train and retain high-performing team members. Coach and develop Supervisors, Baristas and other team members through regular feedback and performance reviews. Create a positive, professional and accountable store culture. Lead daily briefings and regular team development meetings. Manage attendance, conduct and performance matters fairly and professionally. Identify and develop future Supervisors and Assistant Managers. Ensure all required training and development records are completed and kept up to date. Build and maintain a strong, professional relationship with the Act as the main day-to-day store contact for Bicester Village. Ensure the appearance and atmosphere of the store remain appropriate for a premium luxury retail destination. Customer experience Ensure every guest receives warm, attentive and personalised service. Ensure all food and drinks are prepared consistently according to TEASE recipes, quality and presentation standards. Handle customer feedback and complaints professionally, resolving issues quickly and appropriately. Maintain excellent customer satisfaction and mystery shopper results. Minimise refunds by addressing the root causes of service or product issues. Continuously identify opportunities to improve the customer journey. Commercial performance Take ownership of store sales, labour, gross profit, waste, average transaction value and overall profitability. Deliver weekly and monthly sales targets. Prepare rotas that support the needs of the business while maintaining effective labour control. Plan staffing carefully around weekends, public holidays, seasonal events and periods of increased visitor numbers. Maximise team productivity throughout the trading day. Review business reports, identify performance trends and implement clear action plans. Identify opportunities to increase revenue, customer conversion and average transaction value. Control unnecessary expenditure while protecting product quality and customer service. Store operations Maintain exceptional standards of cleanliness, organisation and store presentation. Ensure all opening, closing and daily operational procedures are completed correctly. Manage stock levels, ordering, deliveries and product availability. Complete regular stock counts and investigate any variances. Minimise waste, losses and unnecessary costs. Ensure correct stock rotation and FIFO procedures are followed. Work closely with TEASE’s Central Kitchen, suppliers and support teams. Ensure equipment is properly maintained and faults are reported promptly. Maintain accurate weekly reports, payroll information and operational records. Food safety and compliance Take full responsibility for food safety, HACCP, health and safety, fire safety, COSHH and accident-reporting requirements. Maintain excellent standards in preparation for Environmental Health, internal and Bicester Village audits. Ensure all compliance documentation is accurate, complete and submitted on time. Conduct regular quality and safety checks. Ensure consistent portion control, product presentation and speed of service. Coach the team immediately when standards are not being met. What we are looking for Essential At least two years’ experience managing a fast-paced hospitality, café or retail operation. Proven experience leading, coaching and developing a team. Strong commercial awareness and the ability to understand store performance. Experience managing sales targets, rotas, labour budgets, stock and waste. Exceptional customer-service standards. Excellent communication and relationship-management skills. Strong organisational and problem-solving abilities. Confidence working with POS systems and Microsoft Office or Google Workspace. A hands-on management style and willingness to support the team wherever needed. Flexibility to work weekends, public holidays and peak trading periods. Highly desirable Previous experience working within Bicester Village. Experience within a luxury retail destination, premium hospitality environment or high-profile shopping location. Experience serving an international customer base. Knowledge of Bicester Village’s operating standards, systems or management structure. Experience within speciality coffee, cafés, matcha or premium food and beverage. Food Safety Level 3 qualification. First Aid or Personal Licence qualification, where applicable. The person we are looking for You will be: A confident and natural leader. Warm, polished and professional. Commercially minded and results-driven. Calm and solutions-focused under pressure. Highly organised with excellent attention to detail. Comfortable developing relationships with external stakeholders. Passionate about premium hospitality and exceptional customer service. Able to balance the needs of TEASE with the standards and expectations of Bicester Village. Flexible, adaptable and comfortable operating in a busy, high-profile environment. Committed to developing people and building a strong, positive team culture. What success looks like Success in this role means building an engaged and high-performing team, delivering consistently exceptional products and customer experiences, achieving the store’s commercial targets and maintaining outstanding operational and food-safety standards. You will also establish TEASE as a trusted and valued operator within Bicester Village by maintaining a positive, collaborative relationship with the Village team and ensuring the store consistently reflects the quality expected from one of the world’s leading luxury shopping destinations. How to apply Please submit your CV together with a short introduction explaining your management experience and why you would be a strong fit for TEASE at South Kensington.

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  • Sales Account Manager
    Sales Account Manager
    23 days ago
    £41700–£55200 yearly
    Full-time
    South Kensington, London

    Faya Trading Limited is seeking an organised, customer-focused and commercially driven Sales Account Manager to develop business sales and manage client relationships. The successful candidate will promote the company’s printing, packaging, shipping, mailbox and business-support services to individual and corporate customers. Key Responsibilities • Develop and manage relationships with existing business and individual customers., • Generate new sales leads through networking, referrals, local business outreach and follow-up of enquiries., • Promote Mail Boxes Etc.’s shipping, packaging, printing, mailbox and related business services., • Meet customers to understand their requirements and recommend suitable services., • Prepare quotations, proposals and pricing information in line with company procedures., • Follow up sales enquiries and quotations to secure new business and repeat orders., • Manage customer accounts and provide ongoing support to encourage retention and repeat business., • Coordinate with the store and operations team to ensure customer orders are processed accurately and delivered on time., • Monitor the progress of customer orders, including print, packaging and courier/shipping requirements., • Handle customer queries and resolve service issues professionally and promptly., • Maintain accurate records of customer interactions, sales leads, quotations, orders and account activity., • Monitor local market opportunities and competitor activity to identify potential growth areas., • Prepare regular sales activity and performance reports for management., • Work towards agreed sales, customer-retention and business-development targets.

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  • Sales Assistant
    Sales Assistant
    25 days ago
    £12.8–£13.5 hourly
    Part-time
    London

    Sales Assistant – Knit&Knots Location: London – Westfield London / Westfield Stratford Position: Sales Assistant Job Type: Part-time Knit&Knots is a London-based handmade gift and lifestyle brand specialising in crochet flowers, bouquets, plants, accessories and unique gifts. As our business continues to grow, we are looking for friendly, reliable and confident Sales Assistants to join our retail team. Your Responsibilities • Welcome and assist customers in a friendly and professional manner, • Introduce products and provide recommendations to customers, • Actively engage with customers and help increase sales, • Process payments and operate the till, • Replenish stock and keep displays organised and attractive, • Maintain a clean and tidy retail space, • Check stock levels and report low-stock items to the manager, • Follow daily store procedures and company standards, • Support the team during busy periods What We’re Looking For • Friendly, approachable and confident with customers, • Good communication skills, • Positive attitude and strong sense of responsibility, • Reliable and punctual, • Comfortable approaching customers and making product recommendations, • Able to work independently as well as part of a team, • Previous retail or customer service experience is preferred, but not essential, • Must be available to work some weekends and bank holidays What We Offer • Friendly and supportive working environment, • Staff training provided, • Opportunities to develop into a Senior Sales Assistant or Store Manager, • Opportunities to grow with an expanding London retail brand ###

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  • Senior Cleaner / Entry-Level Supervisor
    Senior Cleaner / Entry-Level Supervisor
    2 months ago
    £32000–£38000 yearly
    Full-time
    Richmond

    Carbonite Clean is currently looking to recruit a full-time Senior Cleaner / Junior Supervisor This is a mobile role working across multiple client sites predominantly in West and North London. The successful candidate will be an experienced commercial cleaner with exceptional attention to detail and a thorough understanding of cleaning standards, chemicals, equipment and safe working practices. This is a hands-on leadership role requiring a proactive and professional approach to managing people and maintaining high service standards. You will be responsible for identifying and addressing performance issues, coaching and supporting cleaning operatives, and implementing improvements to ensure our clients consistently receive an outstanding level of service. We are looking for someone who takes ownership of their responsibilities, works well independently and leads by example. The ideal candidate will be ambitious, dependable and eager to develop their career, with the potential to progress into a more senior supervisory or management position as Carbonite Clean continues to grow. As part of this hands-on role, you will also be expected to work alongside our cleaning teams where required, providing operational support across our client portfolio. This will include assisting with holiday and sickness cover, supporting busy sites, carrying out quality improvement cleans and ensuring our high standards are consistently maintained. This is a flexible role with working hours determined by operational requirements. While the majority of shifts will be worked during the afternoon and evening, you will also be required to work early mornings or late evenings as needed to support client requirements, holiday and sickness cover, new contract mobilisations and specialist cleaning projects. You will be trusted to make decisions, solve problems independently and represent Carbonite Clean professionally when dealing with clients. This is an ideal opportunity for an experienced cleaner who is ready to take the next step in their career and develop into a supervisory position. Key Responsibilities • Site audits and quality control visits, • Identifying and carrying out site improvements, • Assisting with setting up new contracts, • Staff training, • Deep cleaning and specialist cleaning projects, • End of tenancy cleaning, • Carpet and upholstery cleaning (training can be provided), • Holiday and sickness cover across various contracts Essential Requirements • You must live in West London to apply, • Fluent in spoken and written English, • Previous professional cleaning experience, • High standards and exceptional attention to detail, • Strong work ethic and reliability, • Good communication and organisational skills, • Ability to work independently and manage workloads effectively, • Flexible and proactive approach to work What We Offer • Flexible working hours, • Varied work across multiple sites, • Opportunity to progress into a management role, • Ongoing training and development

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  • Bar Staff
    Bar Staff
    2 months ago
    £12.71–£13 hourly
    Full-time
    Kingston upon Thames

    BAR STAFF – JOB DESCRIPTION A.K. Whelan Pubs (AKW) Position: Bar Staff / Bar Team Member Hours: Full-Time & Part-Time Opportunities Location: Various Venues Across London & the South ABOUT THE ROLE We are looking for friendly, enthusiastic and reliable people to join our bar teams across A.K. Whelan Pubs. Our Bar Staff are at the heart of the customer experience. You will be responsible for delivering excellent service, maintaining high standards and helping create the welcoming, lively atmosphere our pubs are known for. Previous bar experience is an advantage, but attitude, reliability and a willingness to learn are equally important. Our values are simple: PEOPLE • STANDARDS • FUN We want team members who enjoy hospitality, take pride in their work and understand the importance of giving every customer a great experience. KEY RESPONSIBILITIES Customer Service • Welcome customers in a friendly and professional manner., • Provide fast, efficient and engaging bar service., • Take customer orders accurately and process payments correctly., • Have a good knowledge of the drinks and products available., • Assist customers with questions and recommendations., • Deal with customer queries professionally and escalate issues to management where required., • Help create a positive, welcoming and enjoyable atmosphere. Bar Service • Prepare and serve draught beers, spirits, wines, soft drinks and other beverages to company standards., • Ensure correct glassware, measures and presentation are used., • Maintain excellent product quality and presentation., • Follow responsible alcohol service procedures at all times., • Comply fully with Challenge 25 and licensing requirements., • Report any dispense, cellar or product-quality issues immediately. Cash & Till Procedures • Operate the EPOS/till system accurately., • Process cash and card transactions correctly., • Follow company procedures relating to discounts, refunds and voids., • Never give away stock or provide unauthorised discounts., • Report till discrepancies or transaction issues immediately. Stock Control • Handle all stock carefully and responsibly., • Follow correct measures and portion controls., • Minimise wastage and report breakages, spillages and wastage., • Assist with deliveries and stock rotation when required., • Maintain secure storage of stock., • Support management with stocktakes where required. Cleaning & Standards • Maintain a clean, organised and fully stocked bar throughout the shift., • Keep bar tops, shelves, fridges, glasswash areas and customer-facing areas clean., • Complete opening, closing and cleaning duties as instructed., • Ensure glasses are cleaned, polished and stored correctly., • Maintain high standards in customer areas, toilets and external areas where required., • Report maintenance, health & safety or cleanliness issues immediately. Licensing, Safety & Compliance • Follow all premises licence conditions and company policies., • Apply Challenge 25 consistently., • Refuse service appropriately when required and inform management., • Follow company procedures regarding intoxicated customers., • Comply with health & safety, fire safety, food hygiene and allergen procedures., • Report accidents, incidents or security concerns immediately., • Work responsibly to protect customers, colleagues and the business. WHAT WE ARE LOOKING FOR We are looking for people who are: • Friendly, positive and approachable., • Reliable and punctual., • Customer-focused., • Comfortable working in a busy environment., • Able to work effectively as part of a team., • Willing to learn and develop., • Able to maintain standards during busy periods., • Honest and responsible when handling cash and stock., • Flexible regarding evenings, weekends and bank holidays., • Passionate about hospitality and delivering great service. EXPERIENCE Previous experience in a pub, bar, restaurant or hospitality environment is desirable but not essential. Training can be provided for the right candidate. Experience with draught products, EPOS systems, cocktails, food service or high-volume venues would be beneficial. WORKING HOURS Our venues trade across weekdays, evenings and weekends. Applicants should therefore be prepared to work a mixture of: • Day shifts, • Evening shifts, • Weekends, • Bank holidays, • Major sporting and entertainment events Hours and shift patterns will depend on the individual venue and position. WHAT WE OFFER • Competitive rates of pay, • Full-Time and Part-Time opportunities, • Training and development, • Opportunities to progress into supervisory and management positions, • Experience within a growing multi-site pub business, • Supportive venue and operations teams, • A lively and varied working environment CAREER DEVELOPMENT We believe in developing talented people from within the business. For team members who demonstrate strong performance, reliability and leadership potential, there may be opportunities to progress through: Bar Staff → Supervisor → Assistant Manager → Deputy Manager → General Manager OUR EXPECTATIONS Every member of the team represents the venue and A.K. Whelan Pubs. We expect our Bar Staff to arrive ready for work, maintain professional standards, support their colleagues and deliver excellent customer service throughout every shift. Above all, we want people who contribute positively to our culture: PEOPLE • STANDARDS • FUN

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  • Cocktail Bartender/Bar Manager
    Cocktail Bartender/Bar Manager
    2 months ago
    £16.5 hourly
    Full-time
    Richmond

    🍸 BAR MANAGER / HEAD BARTENDER WANTED Ambrosia – Richmond £16.50 per hour inclusive of service charge Wednesday – Saturday | Full-Time Position Ambrosia is looking for an experienced, confident and passionate Bar Manager / Head Bartender to take the lead behind the bar and help run our Richmond venue. This is a hands-on role for someone who can make exceptional cocktails while also taking responsibility for the smooth running of the bar during their shifts. The Role As our Bar Manager / Head Bartender, you’ll be responsible for: • Leading the bar and running shifts from Wednesday to Saturday, • Preparing cocktails quickly, consistently and to a high standard, • Leading and supporting the bar team during busy services, • Maintaining excellent standards of customer service, • Opening and closing the venue, • Cashing up and end-of-night procedures, • Monitoring stock levels and keeping the bar organised, • Maintaining cleanliness, presentation and service standards, • Handling customer queries and resolving issues professionally, • Creating a welcoming atmosphere and bringing energy to the venue, • Taking ownership of the bar when on shift Who We’re Looking For You’ll need strong previous cocktail and bartending experience, along with the confidence to take charge of a shift. We want someone who is: 🍸 Experienced and confident behind the bar 👥 A natural leader who can motivate a small team ⚡ Calm and organised during busy Friday and Saturday nights 🤝 Friendly, professional and great with customers 🔑 Reliable and comfortable taking responsibility for the venue ✨ Passionate about cocktails, hospitality and creating a great atmosphere What We Offer 📍 Ambrosia – Richmond, London 📅 Wednesday to Saturday 💷 £16.50 per hour inclusive of service charge 📄 Zero-hour contract with full-time hours available 🚀 A genuine opportunity to take ownership of the bar and play a key role in Ambrosia’s growth If you’re an experienced bartender ready to step into a position with more responsibility — or already have experience running a bar — we’d love to hear from you. Apply with your CV and a brief introduction about your bar and management experience.

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