Kitchen Operations Leader (Dark Kitchen)
5 days ago
London
Job Title : Kitchen Operations Leader (Dark Kitchen) Location: Hackey E9 Employment Type: Full-time We are seeking a hands-on Kitchen Operations Leader to oversee daily kitchen operations within a fast-paced dark kitchen environment focused on online food orders and delivery excellence. This role is ideal for someone who thrives in high-volume service, leads by example, and takes pride in maintaining high standards of quality, efficiency, and customer satisfaction. Key Responsibilities Lead and supervise day-to-day kitchen operations in a delivery-focused (dark kitchen) setup Manage and coordinate online orders to ensure timely preparation and dispatch Maintain strict compliance with food safety, hygiene, and service standards Optimize workflow, staffing, and kitchen processes for maximum efficiency Train and support kitchen staff to maintain consistent quality Monitor stock levels, ordering, and waste control Ensure excellent customer experience through accuracy and speed of service Requirements Proven experience in a fast-paced food service or kitchen environment Strong leadership and team management skills Experience handling high-volume online or delivery orders is an advantage Excellent organizational and problem-solving abilities Solid understanding of food safety and hygiene regulations