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Business Application Support Billericay (Essex) - Hybrid Full-Time, Permanent Be part of something exceptional at Hallmark Luxury Care Homes. We’re proud to be recognised as a leading provider of high-quality, relationship-centred care across England and Wales. As a family-run organisation, our values—big-hearted, inclusive, and committed to helping our teams thrive—guide everything we do. What You'll Be Doing: • Standardise processes for each of the Care home and Central Support Business applications / Business systems to ensure clear guidelines are in place to assist users and have one way of working, • Application support (incident triage, analysis, resolution and closure) and business support systems ands applications., • This role will NOT be supporting the IT systems (Desktop/Laptop/Servers etc) - as that function is outsourced to a 3rd party vendor., • Visiting and working with home teams members to ensure correct use of application / systems. (Support training of users across the business), • Vendor management for 3rd party applications, which includes organising & participating in monthly service review meetings including agenda, minutes & tracking of action items, • Incident analysis and resolution which will require working with MSP and third-party vendors, • Manage user training for new inductions into Hallmark Luxury Care Homes and roll out of changes within current platforms, • Proactively liaising and communicating to all stakeholders about notified changes and the impact, • Working with Stakeholders on the implementation of new initiatives and projects, • Work with Stakeholder on CAB (Change Authority Board) for changes to systems and the impact / risk changes may have, • Assist Management in setting budgets, • Support IT Manager with BAU activities What we are looking for in you! • Experience in an Business Systems Administrator/support function role, • Training of users on a number of business systems / applications (Face to Face and virtually), • Self-starter who is detailed oriented, highly organised with strong problem solving, business analysis, communication and presentation skills, • Strong SharePoint skills would be an asset, • Worked closely with Senior IT and wider business stakeholders, • Review and analysis of business cases, • Champion new projects and gather business requirements Why Join Hallmark? We believe in putting our people first. You’ll be joining a team that is passionate, professional and proud of what they do. We are committed to supporting you in your personal and professional development. Benefits & Perks Include: • Competitive salary, • Hallmark Rewards – access to discounts, cashback and wellbeing resources, • Life Assurance, • Pension Scheme, • Optional Health Cash Plan, • 25 days annual leave + bank holidays, • Buy and Sell annual leave options (*up to 5 days), • Industry-leading training and development opportunities, • Supportive team environment with a values-led culture, • A workplace that truly cares and champions your growth Equal Opportunities Statement: Hallmark Care Homes is proud to be an equal opportunities employer. We welcome applications from all suitably qualified individuals regardless of age, disability, gender identity, marital or civil status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are also happy to discuss reasonable adjustments that may support you throughout the recruitment process. Interested? Please send your CV and a short cover note to Let’s shape the future of care together.

Are you passionate about using data to shape reward strategies and drive real business impact? Join our People team as a Reward Data Analyst, where you’ll transform complex data into powerful insights that shape how we recognise and reward our people. As part of our Reward and HR Analytics function, you’ll play a pivotal role in delivering data-driven insights that underpin pay, bonus, benefits, and incentive strategies. You’ll own the design and delivery of Power BI dashboards, build robust reporting models, and partner across HR and Finance to ensure our reward decisions are fair, competitive, and aligned with our Employee Value Proposition (EVP). What you’ll be doing: Data Analytics & Reporting • Develop, maintain, and enhance Power BI dashboards covering pay, incentives, and benefits, ensuring accuracy, integrity, and actionable insights., • Analyse pay, bonus, and benefits data to identify trends, gaps, and opportunities that inform strategic decisions., • Deliver accurate, timely management reports and ad-hoc analyses to support executive and board-level decision-making., • Ensure high data quality and consistency across all reward datasets., • Update and present KPI analyses and insights for board papers. Cyclical Reward Activities • Collect, validate, and analyse salary and incentive data to support the annual pay review and bonus cycles., • Maintain strict data confidentiality while ensuring reports are reliable and audit-ready., • Manage bonus and incentive program data, including calculations, scenario modelling, and distribution reporting., • Support mandatory Gender Pay Gap reporting with robust data analysis and insight. Reward Strategy & Process Improvement • Partner with HR, Finance, and Leadership teams to translate analytics into strategy and drive continuous improvement in reward programs., • Support the design, implementation, and evaluation of new reward initiatives using data-driven evidence., • Identify opportunities to automate processes, streamline reporting, and enhance analytical capability across HR., • Stay ahead of evolving tools, technologies, and best practices in HR analytics. What we’re looking for: • Degree in HR, Business Analytics, Data Science, Economics, or a related discipline., • Proven experience in reward analytics, including compensation, benefits, and incentive modelling., • Advanced skills in Power BI and Excel; SQL or similar data extraction experience a plus., • Ability to communicate complex insights clearly to non-technical stakeholders., • Strong analytical thinking, accuracy, and a meticulous eye for detail., • Excellent communication, presentation, and stakeholder management skills., • A proactive mindset, with the ability to manage multiple priorities independently. Why Join Us: • Competitive Salary – Up to £45,000 per annum, depending on experience, • 25 days annual leave, plus bank holidays, • Annual bonus (up to 4%) - subject to performance (historically paid out), • Matched pension contributions (5–6%), • Life assurance, • Discounts, vouchers, and financial aid programs At Arcus FM, we’re committed to creating a culture where data drives fairness, transparency, and innovation in how we reward our people. You’ll have the opportunity to make a visible impact, work with senior leaders, and continuously develop your analytical expertise in a supportive, collaborative environment.

Specialists in Gender Equality (Cat. We are creating a pool of Gender Equality experts for European Training Foundation (ETF) projects in Europe. At least 15 years of relevant professional experience of which at least 10 years related to Gender Equality for Cat.

To this end, we adopt a gender-sensitive, intersectional approach to all our work, and frequently conduct gender mainstreaming training, gender mainstreaming strategy development, gender assessments using tools including the UNFPA-UNICEF Gender-Transformative Accelerator Tool and the CARE Gender Mar