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Job Description Job Title: Business Operations Manager Reporting To: CEO Department: Company Operations Location: Penta Consulting Ltd, Oaks House 16-22 West Street, Epsom, Surrey KT18 7RG (on-site 5 days a week) ABOUT PENTA CONSULTING LTD At Penta Consulting, we believe technology reaches its full potential when powered by the right people. As a leading provider of Technology Resource Solutions, we connect businesses with top-tier talent to drive digital transformation and innovation. With over 25 years of experience, we’ve built a global reputation for delivering high-quality expertise across key areas such as software development, artificial intelligence, project management, cloud computing, cybersecurity, enterprise architecture, and data analytics. Our clients span the globe, relying on our team of specialists to deliver tailored, impactful solutions. We’re proud to be a trusted partner in helping organisations stay ahead in a rapidly evolving digital landscape. If you're looking to join an award-winning, forward-thinking, and solution-focused team, Penta Consulting is the place to grow your career. JOB PURPOSE The Business Operations Manager is responsible for overseeing and optimising operational processes across Penta Consulting Ltd and its entities. This role focuses on driving efficiency, productivity, and compliance while ensuring alignment with strategic business goals. Key responsibilities include vendor management, contract oversight, quality assurance, risk mitigation, and continuous improvement of operational frameworks. DUTIES AND RESPONSIBILITIES • Support international office compliance and reporting, ensuring alignment with client requirements across all Penta entities., • Lead the development and execution of operational strategies to drive business growth and efficiency., • Map, document, and monitor operational procedures and processes, establishing robust controls and performance metrics., • Oversee business continuity planning, quality assurance programs, and operational audits to identify and implement improvements., • Manage end-to-end onboarding of new partners, including contract reviews and due diligence in collaboration with legal and commercial teams., • Maintain and expand Penta’s domestic and international partner network., • Identify operational risks and implement mitigation strategies and controls., • Provide training and guidance on operational best practices across departments., • Monitor industry trends and regulatory changes, updating internal programs and policies accordingly., • Coordinate cross-functional efforts to ensure operational excellence and adherence to standards., • Act as the primary liaison for external audits and assessments., • Investigate and resolve operational issues, complaints, and inefficiencies., • Prepare and submit operational reports and filings as required., • Collaborate with legal, commercial, and sales teams to ensure operational alignment and compliance., • Liaise with external consultants to drive operational improvements., • Implement tools and processes to enhance productivity and efficiency across departments., • Lead regulatory compliance efforts, presenting audit findings to the board and ensuring adherence to internal standards and external regulations., • Escalate risks and ensure compliance with special provisions across entities. EXPERIENCE / QUALIFICATIONS • Extensive experience in operations or commercial roles at an international level., • Proven experience working with international sales teams., • Strong proficiency in Microsoft Word, Excel, and PowerPoint., • Demonstrated success in operations management, including compliance and risk oversight, preferably in a regulated industry., • Knowledge of relevant laws and standards across EMEA (e.g., GDPR, ISO, ESG)., • Strong analytical skills and ability to interpret complex regulatory requirements., • Excellent communication and interpersonal skills across diverse teams and entities., • Sound judgment, prioritisation skills, and ability to manage multiple deadlines., • High integrity and commitment to ethical standards and operational excellence., • Minimum of degree level education or equivalent., • Additional certifications in compliance, project management, or ISO standards are advantageous. THE IDEAL CANDIDATE • Integrity: Upholds ethical standards in all actions., • Attention to Detail: Ensures accuracy in regulatory interpretation and compliance., • Adaptability: Responds effectively to changing regulations and priorities., • Leadership: Inspires trust and promotes a culture of compliance., • Problem-Solving: Develops practical solutions to operational challenges., • Communication: Clearly conveys complex concepts to varied audiences., • Collaboration: Works effectively across functions to achieve shared goals., • Accountability: Takes ownership and ensures completion of responsibilities.

Our clients span the globe, relying on our team of specialists to deliver tailored, impactful solutions.

Franchise Training Coach - South Region Head Office - Wonderfield Group Contract: Full Time Salary: 35000 Contracted Hours: 40 The Wonderfield Group has recently been purchased by Zensho Holdings, the leading food service company in Japan with a market cap of $5.5b and whose aim is to become the worlds largest food company, a position from which we can eradicate hunger and poverty from around the globe. We operate restaurants, factories, and thousands of sushi kiosks and have recently built a successful cut fruit business, Snowfruit. Combining this with the three businesses previously owned by Zensho, AFC, Sushi Circle and Sushi Take, results in annual sales of $2.5b and Ebitda in excess of $140m a year with an ambitious growth trajectory. * This is a field based role covering the South of the country - car and driving licence required and overnight stays ** Are you passionate about food quality, safety, and helping others succeed? We’re looking for a Franchisee Coach who’s ready to roll up their sleeves and make a real impact across our franchised kiosks. In this hands-on role, you’ll be the go-to expert for all things fresh food — especially sushi! You’ll work closely with our Franchisees, offering both proactive guidance and on-the-ground support to ensure every counter consistently delivers top...

If you’re passionate about skincare and have a genuine desire to empower communities across the globe, you could be a great fit. Susie, our Founder and CEO, started Tropic Skincare as a teenager, selling homemade body scrubs at Greenwich Market to help her mum pay the bills. We still sell that ico

The Science Technician plays a vital role in supporting the effective delivery of practical science education within a school.They provide technical support to teachers and students across biology, chemistry, and physics, ensuring that all practical lessons run smoothly, safely, and efficiently.Scie

This is a rare opportunity to shape how millions engage with one of the world’s most iconic theatres both in London and across the globe and ensure our audience is central in decision making across the entire organisation. Bringing the Globe to audiences everywhere through compelling storytelling,

This is an exciting opportunity for someone looking to develop their career in Facilities Management within a large academy.The Deputy Facilities Manager (DFM) will be responsible for supporting the day-to-day delivery of premises services and facilities operations across the site, ensuring it is ma

Are you ready to shape the future of one of the world’s most iconic cultural institutions – and drive meaningful change for communities across Shakespeare’s Globe current and future reach?. It’s a chance to redefine what impact looks like in the arts and working across existing Shakespeare��

The Facilities Manager plays a pivotal role in ensuring the academy’s physical environment is safe, efficient, and welcoming for all users.This position is responsible for the strategic and operational oversight of premises-related functions, including maintenance, security, cleaning, lettings, an

Your portfolio will span every touchpoint of the Globe’s audience experience. This is a rare opportunity to shape how millions engage with one of the world’s most iconic theatres both in London and across the globe and ensure our audience is central in decision making across the entire organisat

Our members are at the heart of everything we do at Shakespeare’s Globe. They enjoy a range of benefits that bring them closer to our work - from priority booking and exclusive events to our much-loved Globe magazine.

Are you ready to shape the future of one of the world’s most iconic cultural institutions – and drive meaningful change for communities across Shakespeare’s Globe current and future reach?. It’s a chance to redefine what impact looks like in the arts and working across existing Shakespeare��

At Globe Healthcare, we’re clinician-founded, quality-driven, and proud to be part of Globe Locums, the UK’s leading Allied Healthcare recruitment agency. Oversee end-to-end compliance registration for assigned candidates in line with Globe Locums, NHS framework, and private client requirements.

Start a career with one of the best beauty brands around?World famous beauty and cosmetics brand Avon is looking for full and part time representatives in the UK right now as business expands.See the TV Ad campaignThis is your chance to work with a premier international brand with 130 years of prove

Our client operates as a globally diversified gold mining organization with a broad portfolio of high-quality assets, projects, and exploration ventures across 10 countries and four continents.The company strategically pursues opportunities in complementary minerals where it can capitalize on its es

Join Globe Locums, the UK’s most successful AHP/HSS recruitment business, as our new Bid & Commercial Manager.

Specialist Category Management.Our client operates as a globally diversified gold mining organization with a broad portfolio of high-quality assets, projects, and exploration ventures across 10 countries and four continents.The company strategically pursues opportunities in complementary minerals wh

Act as a strategic partner in expanding Globe Tech Soft’s footprint in the U. Send your resume and a short statement of interest to careers@globetechsoft. Referrals increase your chances of interviewing at Globe Tech Soft Ltd by 2x.

Deputy Director of Audiences, SHAKESPEARE'S GLOBE. Join to apply for the Deputy Director of Audiences, SHAKESPEARE'S GLOBE role at Guardian Jobs. This is a rare opportunity to shape how millions engage with one of the world’s most iconic theatres both in London and across the globe and ensure our

Globe 24-7 in partnership with a key client (one of the world’s leading precious metals consultancies that specializes in research ) are working together to source experienced and qualified talent for their office to produce regular reports, forecasts, proprietary data and others. Referrals increa

Are you ready to shape the future of one of the world’s most iconic cultural institutions – and drive meaningful change for communities across Shakespeare’s Globe current and future reach? It’s a chance to redefine what impact looks like in the arts and work across existing Shakespeare’s G