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Process and Procedures Manager Location: Croydon office location with hybrid working Salary: £63,000 to £69,000 per annum plus Civil Service Pension Contract Type: Permanent Position type: Full Time At the Pension Protection Fund (PPF), we provide security in retirement for our members and millions of people throughout the UK who belong to defined benefit (DB) pension schemes. Through the PPF and Financial Assistance Scheme (FAS), we compensate members for their pensions after the employer funding their pension becomes insolvent. In total, we look after over 400,000 members across the PPF and FAS. With over £30 billion in assets under management, our investments support long-term economic growth across the UK. Our award-winning team of around 450 professionals has earned the IPE UK Pension Fund of the Year title three times in seven years. We work closely with government and industry partners to improve outcomes for scheme members, employers, and the broader pension system—playing a vital role in strengthening retirement security nationwide. We are looking for a Process and Procedures Manager to lead the team responsible for the configuration, maintenance and continuous improvement of our pensions administration system, UPM by Civica, alongside the operational processes and procedures that support it. The role is central to ensuring the system is reliable, well controlled and developed in a way that supports efficient delivery and positive outcomes for our members. In this role, you will oversee the team’s day-to-day workload, balancing operational issues, service requests, system and process changes, and continuous improvement activity, while also building the capability and performance of a team of technical specialists. Working closely with stakeholders across the organisation and externally, you will ensure that work is prioritised effectively, risks and dependencies are proactively managed, and change is delivered in a controlled and structured way that maintains service stability, compliance and ongoing improvement. You will bring demonstrable experience from a pensions administration, customer services or financial services environment, with a strong knowledge of pensions administration systems and how they are configured to support operational delivery. Experience of working with, configuring or overseeing changes to UPM by Civica, or a comparable administration platform, would be particularly valuable. You will also have a strong track record of identifying and delivering service improvements, efficiencies and small-scale change initiatives. Experience of managing and developing a team is essential, including performance management, coaching and building capability, alongside the ability to assess, prioritise and balance operational demand with change activity to deliver the best outcomes. Strong stakeholder management skills are key, with the ability to influence, collaborate with and constructively challenge others, adapting your communication style to suit different audiences, including senior stakeholders. You will have sufficient technical understanding to lead and support specialists working across systems, analysis and process enhancement, enabling you to oversee delivery, provide effective challenge and identify development needs within the team. A resilient and pragmatic approach is essential, with sound judgement and the ability to maintain accuracy and momentum in a fast-paced environment, supported by excellent communication and presentation skills. Sound like you? Apply now. In return for your skills, experience and commitment we’ll give you a challenging role within a business where you’ll get the support you need to develop your career. We’ll also give you lots of opportunities for personal development and skills training. Our Croydon office is just across the road from East Croydon station, which is around 15 minutes from Victoria or London Bridge, 10 minutes from Clapham Junction or half an hour from St Pancras. We are proud to be a Disability Confident Leader and actively encourage applications from people with disabilities. We are committed to ensuring our recruitment process is inclusive and accessible. If you require any reasonable adjustments during the recruitment process, please let us know. We are happy to discuss your needs and ensure you have the support required. We embrace diverse talent welcoming people with different beliefs, backgrounds and ways of working. Whatever your background, and however you identify, you’ll be welcome here. No agencies please

Apprentice Teaching Assistant – Primary School Primary Teaching Assistant | Learning Support Assistant | Classroom Assistant Location: Pay: £10.00 - £13.00 per hour (above apprenticeship rate) Start Date: 01/09/2026 Contract: Full-Time Earn while you learn as a Primary Teaching Assistant Are you looking for a Primary Teaching Assistant job with training, pay from day one, and real career progression? We’re recruiting a Trainee Teaching Assistant to join a welcoming Primary School in Sutton, supporting children across EYFS, KS1 or KS2 while completing a fully funded Level 3 Teaching Assistant Apprenticeship. Why this role stands out • £10.00+ per hour (above standard apprenticeship wage), • FREE Level 3 Teaching Assistant qualification (CACHE), • Progression to Level 4 HLTA, • Full mentoring and support from Engage Education, • Practical, school-based training designed for Primary settingsKey responsibilities, • Support pupils 1:1 and in small groups, • Assist with phonics, literacy, numeracy, and interventions, • Help manage classroom behaviour and engagement, • Support children’s emotional and social development, • Assist teachers with lesson preparation and resourcesWho should apply This role is ideal for: • Aspiring teachers, • Psychology or education graduates, • Nursery practitioners or support staff, • Career changers passionate about working with children No school experience required — just the right attitude. Requirements: • Commitment to a 11-month apprenticeship, • GCSE Maths & English Grade C/4+ preferred, • Not enrolled in another government-funded courseTraining & benefits, • Study completed flexibly during school holidays, • £50 Amazon referral voucher, • DBS application support, • Clear long-term career progression in Primary education Apply now to start your career as a Primary Teaching Assistant and gain a recognised qualification while you earn. All applicants must hold (or be willing to obtain) an enhanced DBS check – full support provided.

Climate Change ManagerLocation: Civic Centre, London Rd, Morden SM4 5DX (Hybrid)Contract: Initial 3 MonthsResponsible For: Managing a Climate Team of up to 6 FTE Main PurposeLead the council's climate change agenda, developing, implementing and reviewing the Climate Strategy, Climate Action Plan and Climate Delivery Plan. Act as the council's principal climate specialist, maintaining its reputation as a leading authority on climate initiatives. Manage a high-performing team delivering climate projects, retrofit programmes and engagement activities. Work collaboratively across departments, advising Members, Executive Directors and senior managers to embed climate considerations into decision-making and achieve carbon reduction targets. Lead stakeholder engagement with residents, businesses, developers, community groups and partner organisations. Secure and manage external funding to support climate programmes and ensure delivery of council priorities. Key Responsibilities Lead and manage the council's climate programme, providing strategic and technical expertise on climate mitigation, adaptation and sustainability matters. Recruit, manage, motivate and develop a multidisciplinary team of climate specialists, ensuring effective performance, budget management and service delivery. Oversee delivery of the Climate Strategy, Climate Action Plan, Climate Delivery Plan and climate reporting requirements. Act as the council's principal point of contact and technical adviser on climate change matters for councillors, senior leaders, residents, businesses, developers and community groups. Develop innovative approaches to embed climate priorities across council services and decision-making processes. Build effective partnerships with government departments, local authorities, voluntary organisations, businesses, academic institutions and other stakeholders. Represent the council at meetings, partnership boards, public events and external forums, influencing decision-making and promoting climate initiatives. Ensure compliance with relevant legislation, statutory duties, government policy and best practice relating to climate change and sustainability. Lead energy master-planning, low-carbon regeneration and borough-wide climate initiatives. Prepare, submit and manage funding bids, securing investment from government, private finance, venture capital, Section 106 agreements and other external sources. Develop innovative funding and financing mechanisms to support climate projects and programmes. Lead development of sustainable design and construction policies, guidance and planning initiatives. Provide expert climate and sustainability advice to Planning and Development Control teams. Act as the council's lead expert during complex negotiations, conflicts, planning appeals and public inquiries, including representing the council as an expert witness when required. Promote sustainability achievements and climate initiatives internally and externally. Ensure compliance with council policies relating to equality, diversity, health and safety, customer care and information security.* Undertake site visits across the borough as required. Knowledge & Expertise Extensive knowledge of climate mitigation and adaptation within a local government environment. Strong understanding of climate legislation, policy, regulatory requirements and best practice. In-depth knowledge of sustainable development planning, climate strategies and carbon reduction programmes. Expertise in low-carbon technologies, renewable energy systems, decentralised energy generation and low-carbon regeneration projects. Strong understanding of sustainable design and construction standards and low/zero-carbon technologies. Knowledge of climate engagement, consultation and communication best practice. Skills & Abilities Excellent communication, presentation, negotiation and influencing skills. Strong leadership skills with the ability to motivate, develop and manage teams. Ability to design and deliver innovative climate solutions within budget and timescale constraints. Strong project, programme and budget management skills. Ability to analyse complex qualitative and quantitative data and develop effective reporting mechanisms. Strong stakeholder engagement, partnership-building and conflict management abilities. Strategic planning skills with the ability to translate objectives into deliverable outcomes. Ability to identify funding opportunities and secure external investment.* Competent in Microsoft Office, databases and communication systems. Experience & Qualifications Significant experience leading multidisciplinary teams and delivering complex projects or services to agreed objectives, budgets and deadlines. Proven experience in climate change, sustainability, energy management, carbon reduction, climate mitigation or adaptation programmes. Experience managing projects within complex and rapidly changing environments and developing innovative solutions. Experience managing budgets, funding streams and performance targets. Experience engaging councillors, senior stakeholders and external partners in strategy development and project delivery. Degree or equivalent qualification in a relevant discipline, or substantial professional experience (typically 5-10+ years) in climate change, sustainability, energy, planning or related fields.* Evidence of continuing professional development through training, conferences, seminars and industry engagement. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Head of Development Management & Building Control South London | Hybrid Working £700 PD Inside IR 35 - 6 months - Hybrid An established local authority is seeking an experienced and strategic Head of Development Management & Building Control to lead one of the organisation’s most critical regulatory and regeneration functions offering a rate of up to £700 PD Inside IR 35 for a 6 month contract to be based onsite 3 x PW in South West London. This is a high-profile leadership opportunity for an accomplished planning or building control professional to shape the future growth, regeneration, and placemaking strategy across a diverse borough, while leading a large multi-disciplinary service responsible for Development Management, Building Control, Planning Enforcement, Conservation, Arboriculture, and Land Charges. You will act as the lead professional advisor on Development Management matters, working closely with senior leadership, elected members, developers, and external stakeholders to ensure high-quality development outcomes that align with the borough’s long-term vision. Key Responsibilities • Lead and manage Development Management & Building Control services across multiple specialist teams, • Act as the organisation’s lead advisor on Development Management matters, • Drive regeneration initiatives and ensure delivery aligns with the wider Development Plan, • Lead negotiations on major and complex planning applications, Section 106 agreements, and Planning Performance Agreements (PPAs), • Oversee planning enforcement, conservation, arboriculture, and land charges functions, • Manage significant capital and revenue budgets and maximise service income generation, • Provide strategic leadership to Planning Committees and deliver member training, • Ensure compliance with evolving planning, building control, and fire safety legislation, • Build strong relationships with councillors, developers, emergency services, and external agencies, • Lead service modernisation, operational performance, and continuous improvement initiatives Experience Required • Extensive senior-level experience within Development Management and/or Building Control within the public sector is a must have., • Strong knowledge of planning legislation, building regulations, and local government procedures is a must have., • Proven leadership experience managing large multidisciplinary teams is a must have., • Experience working within a politically sensitive environment and engaging with elected members, • Strong commercial awareness with experience managing complex budgets and income-generating services, • Ability to manage high-profile planning applications, enforcement matters, and public inquiries, • Demonstrated experience driving service transformation and performance improvement Essential Qualifications • Degree or equivalent in a relevant discipline, • Membership of the RTPI, • Management qualification or equivalent leadership experience

POST TITLE: Climate Change Manager Grade: ME16 DIVISION/SECTION: Housing and Sustainable Development / Regeneration and Sustainable Development Location: Civic Centre, , London Rd, Morden SM4 5DX, Hybrid Working Type – Initial 3 months contract Responsible to: Deputy Head of Regeneration and Economy Responsible for: Managing the council’s climate team up to 6 FTE MAIN PURPOSE 1. To be the council’s lead officer on climate change initiatives including the creation, development and review of a Climate Strategy and Action Plan bespoke to company, to maintain and extend the council’s high profile and reputation as an exemplar authority for climate initiatives.., 2. To manage and maintain a high performing professional team of technical officers across a range of climate related disciplines including climate projects, retrofit and engagement, and managing resources appropriately to deliver the service., 3. To act as the council’s lead contact and lead the climate team in public facing climate matters including engaging with key stakeholders, residents, businesses and community groups to promote low-carbon and climate change initiatives within the borough., 4. To work in a cross-cutting and collegiate way across departments, having regular contact with leading Council Members, Executive Directors and other senior managers across the Council, giving advice, challenging perceptions around the delivery of services and promoting new ways of working to achieve low carbon targets., 5. To prepare and submit external funding bids for climate change initiatives, ensuring that expenditure meets council business plan priorities for combating climate change. MAIN DUTIES AND RESPONSIBILITIES 1. To recruit, line manage motivate and train a team of specialist officers across the broad range of climate disciplines, managing their performance and establishing and maintaining the budgetary and quality criteria they have to work within., 2. To act as the lead specialist, principal point of contact, team leader and technical adviser for the Council in matters relating to climate change, providing and promoting expert advice to the Cabinet Members, Departmental Management Team, local residents, developers, community groups and businesses. This involves a high level of public interest and scrutiny following Company’s declaration of a Climate Emergency., 3. To manage company’s cross-cutting climate programme, including oversight of company’s Climate Strategy & Action Plan, company’s annual Climate Delivery Plan, and company’s climate budgets. This also includes developing and implementing innovative mechanisms, in partnership with other teams and departments, to embed climate considerations in decision-making across the council., 4. To develop effective working relationships through partnership and collaborative arrangements with external bodies, internal departments and voluntary and statutory agencies and their clients. To attend and present at meetings of relevant partnership boards and agencies and to influence others whilst representing the service and/or council as required in a professional manner., 5. To keep up to date with the legal and policy framework influencing all aspects of climate change, ensuring that the company is compliant with its legal and statutory obligations., 6. To be responsible for leading and managing multi-disciplinary project officers on the development of energy master-planning for the borough, bidding for external funding from government and the private sector, leading on the relationship with partners., 7. To develop creative and innovative financing proposals and funding schemes, and secure external funding where possible for climate initiatives in company, including venture capital, private finance, section 106 and government funding., 8. To lead on the professional and technical delivery of robust and groundbreaking planning policies and associated guidance on sustainable design and construction within the company, identifying appropriate partners and working with other London Boroughs where appropriate., 9. To lead the climate team’s technical experts to provide expert advice to Development Control on the implementation of sustainable design and construction policies. To act as the lead expert in situations of conflict., 10. To take sole responsibility for representing the council as expert witness on specific technical planning policy matters relating to climate change at Public Inquiries as required (e.g. statutory development plans; planning appeals). This process can be adversarial with robust cross-examination., 11. To promote the council’s work on sustainability, engage with colleagues and Councillors, represent the council at external meetings and events, and promote the work outside of the council., 12. To demonstrate leadership and implement council policies on equalities, diversity, IT security, health and safety, customer care and other matters., 13. Carry out any other duties appropriate to the grading of the post as required. To undertake regular site visits borough-wide in all seasons. PERSON SPECIFICATION Knowledge 1. In depth and demonstrable understanding of climate mitigation and adaption as relevant to all aspects of a London borough, low carbon measures and ideas including legal parameters, relevant government and other policy, best practice and practical application., 2. Substantial and demonstrable knowledge of climate change issues, with proven in-depth understanding of relevant subjects including spatial planning policy for sustainable development; low-carbon energy technologies and interventions; decentralized energy generation and delivery systems; low-carbon regeneration projects; climate change mitigation and adoption strategies and programmes., 3. In depth knowledge of sustainable design and construction standards, low and zero carbon generation technologies and their integration into development on an individual unit and site wide basis., 4. Demonstrable knowledge of engagement and communication techniques relevant to climate change and demonstrable knowledge of best practice. Skills and abilities 1. Highly developed oral, written and presentational skills and ability to use these skills to communicate and engage effectively, negotiate and persuade in creation and promotion of company’s climate principles and practice., 2. Able to lead, motivate and enthuse individuals and teams within a rapidly changing environment., 3. Able to create and deliver innovative and solutions-orientated approaches to reducing carbon within time and budget., 4. Able to set priorities, objectives and deadlines and to prioritise tasks to achieve targets and outcomes., 5. Able to identify, collect and analyse relevant qualitative and quantitative data and information, and develop new methods of collecting and managing complex data., 6. Able to lead on climate engagement and communications while minimizing conflict, to work positively and effectively with colleagues, residents, businesses and relevant partners including government departments; other local authorities and strategic bodies; academic institutes and research bodies; the private and community sectors. Ability to persuade and influence in discussions and negotiations including managing conflict., 7. Strategic planning skills and the ability to translate these into realistic plans., 8. Ability to identify funding sources, including grants, and make applications to secure funding for specific initiatives, pilot schemes and capital finance., 9. Ability to confidentially use or learn to use IT systems, such as Microsoft Office, publishing packages, databases and communication tools. Experience 1. Experience of leading and working as part of a multi-disciplinary team., 2. Experience of effective leadership, with proven ability to provide vision and direction to individuals and teams., 3. Experience of, or key role in, delivering services or projects to a client base to agreed deadlines., 4. Experience of playing a leading role in the climate change field such as low-carbon, energy management, climate mitigation or adaptation., 5. Experience of leading/managing projects and initiatives in a rapidly changing environment, and proven experience to produce original and innovative solutions to problems of which no pre-set plan or procedure exists., 6. Experience of managing challenging projects with complex budgets within pre- determined timeframes and delivery targets., 7. Experience in engaging councillors and local stakeholders in the development of wide-ranging strategies and project delivery., 8. Educated to degree level or equivalent in a subject relevant to the duties of the post or with substantial (e.g. 5-10 years) experience in the field. Evidence of continuing professional development in the field of climate change, including attendance at and/or contributing to extra-curricular courses, conferences and seminars on a variety of climate change issues and topics.

About the job Location: Orpington, UK (BR6 8NL) Company: Selectamark Security Systems plc Drive Growth in the UK Security Market with Selectamark Are you a high-performing B2B sales professional with experience selling security products or solutions? Do you have a proven track record of winning new business within industries such as Retail, Construction, Telecoms or Utilities? Selectamark Security Systems plc—the UK’s leading provider of forensic DNA marking, asset tracking, and intelligent security solutions—is seeking a results-driven Senior Sales Executive to accelerate our expansion across key commercial sectors. This is a strategic growth role focused on developing new B2B opportunities, building strong sector relationships, and delivering security solutions that prevent crime, protect assets, and reduce operational risk. Why Join Selectamark? Established Market Leader: 40 years of innovation in forensic marking and asset protection. High-Growth Opportunity: Play a central role in expanding our footprint in major commercial sectors. Strong Product Portfolio: Sell proven forensic marking, asset tracking, and asset identification solutions. Autonomy & Impact: Take ownership of your pipeline and drive measurable business growth. Professional Development: Continuous development in security technologies and commercial strategy. What You’ll Be Doing 1. New Business Development • Identify, target and secure new B2B clients across Retail, Construction, Telecoms and Utilities sectors., • Develop and execute sector-specific sales strategies aligned to growth objectives., • Generate and convert qualified opportunities through prospecting, networking and strategic outreach., • Manage the full sales cycle from lead generation through to contract negotiation and close. 1. Consultative Security Solution Selling • Conduct structured discovery meetings to understand client risk profiles, asset exposure and operational challenges., • Position Selectamark’s forensic marking, asset tracking and security solutions as measurable crime prevention and loss-reduction tools., • Deliver tailored proposals, ROI cases and solution presentations to senior stakeholders., • Confidently present to Risk and Security Managers, Security Directors, Operations Directors and C-suite decision makers. 1. Sector Relationship Building • Develop long-term relationships within key sectors including Retail, Construction, Telecoms and Utilities markets., • Attend industry events, trade shows and sector forums to build brand visibility., • Act as a trusted advisor on asset protection, theft prevention and security risk mitigation. 1. Revenue Growth & Pipeline Management • Own and manage a structured sales pipeline with clear forecasting discipline., • Meet and exceed agreed revenue and margin targets., • Maintain accurate CRM records and performance reporting., • Collaborate with Marketing and Technical teams to optimise lead conversion and solution design. 1. Market Intelligence & Strategic Input • Provide insight on competitor activity, emerging risks and sector trends., • Contribute to product positioning and go-to-market strategies., • Identify cross-sell and upsell opportunities within existing commercial accounts. Who You Are Security Sector Experience (Essential): You have demonstrable experience selling security products, technologies or solutions into B2B markets. Proven B2B Closer: Track record of achieving and exceeding sales targets in complex commercial environments. Sector Knowledge: Experience working with or selling into Retail, Construction, Telecoms or Utilities sectors. Commercially Astute: Strong negotiation, pricing and contract management skills. Consultative Seller: You understand risk, compliance and operational drivers within enterprise environments. Self-Motivated & Driven: Highly proactive, resilient and comfortable operating in a performance-driven environment. What We Offer Competitive Base Salary: £37,500 – £45,000 (depending on experience) Uncapped Commission Structure: Attractive OTE potential Benefits Package: 23 days holiday, company pension, ongoing professional development Career Progression: Opportunity to grow into Senior Commercial or Sector Leadership roles Exciting Growth Phase: Be part of Selectamark’s commercial expansion strategy About Selectamark With four decades of innovation, Selectamark Security Systems plc is a trusted leader in forensic property marking, asset registration, and crime prevention solutions. Working with UK Police Forces, Local Government, and enterprise organisations nationwide, we remain committed to delivering measurable security outcomes through technology and innovation. How to Apply If you are an experienced security sales professional ready to take the next step in your career and drive growth within a market-leading organisation, please submit your CV to: jobs@selectamark.co.uk Applications: Applicants must have the right to work in the UK. Sponsorship is not available for this role. Proof of eligibility to work in the UK will be required as part of the recruitment process. Selectamark Security Systems plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join Selectamark and help protect the UK’s businesses through innovative security solutions. Requirements added by the job poster • Valid driver’s license

Customer Service Advisor (Repairs Team) Bristol, BS4 £15.06 per hour 4 month temporary contract with potential for extension We're currently recruiting on behalf of our local government client for a Customer Service Advisor to join a busy and fast paced repairs coordination team. This is an excellent opportunity for someone with a background in customer service or administration who enjoys problem-solving, multitasking, and delivering a great customer experience. What You'll Be Doing In this role, you'll be at the heart of the operation, helping ensure repairs are scheduled efficiently and customers are kept informed at all times. Please note that this role will be based onsite in the office full time for 3 months, and then progress to a hybrid position working 3 days a week in the office and 2 from home. Key responsibilities include: Handling incoming customer enquiries and providing clear, friendly support Logging and prioritising repair requests accurately Scheduling and coordinating work for field-based teams Keeping customers updated on appointments, delays, and changes Monitoring repair jobs throughout the day and resolving issues proactively Liaising with contractors, operatives, and internal teams Maintaining accurate, real-time updates across internal systems What We're Looking For Experience in customer service, contact centre, or administrative roles Strong organisational skills and the ability to manage multiple tasks Excellent communication skills and a professional phone manner Confidence working in a fast-paced, reactive environment Good IT skills and strong attention to detail A proactive, team-focused approach Previous experience in repairs, housing, or scheduling would be beneficial but is not essential. If you're looking for your next opportunity in customer service or administration and enjoy working in a role where you can make a real difference day-to-day, this could be a great fit for you so apply now! Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application

Process and Procedures Manager Location: Croydon office location with hybrid working Salary: £63,000 to £69,000 per annum plus Civil Service Pension Contract Type: Permanent Position type: Full Time At the Pension Protection Fund (PPF), we provide security in retirement for our members and millions of people throughout the UK who belong to defined benefit (DB) pension schemes. Through the PPF and Financial Assistance Scheme (FAS), we compensate members for their pensions after the employer funding their pension becomes insolvent. In total, we look after over 400,000 members across the PPF and FAS. With over £30 billion in assets under management, our investments support long-term economic growth across the UK. Our award-winning team of around 450 professionals has earned the IPE UK Pension Fund of the Year title three times in seven years. We work closely with government and industry partners to improve outcomes for scheme members, employers, and the broader pension systemplaying a vital role in strengthening retirement security nationwide. We are looking for aProcess and Procedures Manager to lead the team responsible for the configuration,maintenanceand continuous improvement of our pensions administration system, UPM by Civica, alongside the operational processes and procedures that support it. The role is central to ensuring the system is reliable, well controlled and developed in a way that supports efficient delivery and positive outcomes for our members. In this role, you will oversee the teams day-to-day workload, balancing operational issues, service requests, system and process changes, and continuous improvement activity, while also building the capability and performance of a team of technical specialists. Working closely with stakeholders across the organisation and externally, you will ensure that work is prioritised effectively, risks and dependencies are proactively managed, and change is delivered in a controlled and structured way thatmaintainsservice stability,complianceand ongoing improvement. You will bring demonstrable experience from a pensions administration, customerservicesor financial services environment, with a strong knowledge of pensions administration systems and how they are configured to support operational delivery. Experience of working with,configuringor overseeing changes to UPM by Civica, or a comparable administration platform, would be particularly valuable. You will also have a strongtrack recordofidentifyingand delivering service improvements,efficienciesand small-scale change initiatives. Experience of managing and developing a team is essential, including performance management,coachingand building capability, alongside the ability to assess, prioritise and balance operational demand with change activity to deliver the best outcomes. Strong stakeholder management skills are key, with the ability to influence, collaborate with and constructively challenge others, adapting your communication style to suit different audiences, including senior stakeholders. You will have sufficient technical understanding to lead and support specialists working across systems,analysisand process enhancement, enabling you to oversee delivery, provide effective challenge andidentifydevelopment needs within the team. A resilient and pragmatic approach is essential, with sound judgement and the ability tomaintainaccuracy and momentum in a fast-paced environment, supported by excellent communication and presentation skills. Sound like you? Apply now. In return for your skills,experienceand commitmentwellgive you a challenging role within a business whereyoullget the support you need to develop your career. Wellalso give you lots of opportunities for personal development and skills training. Our Croydon office is just across the road from East Croydon station, which is around 15 minutes from Victoria or London Bridge, 10 minutes from Clapham Junction or half an hour from St Pancras. We are proud to be aDisability Confident Leader and actively encourage applications from people with disabilities. We are committed to ensuring our recruitment process is inclusive and accessible. If yourequireany reasonable adjustments during the recruitment process, please let us know. We are happy to discuss your needs and ensure you have the supportrequired. We embrace diverse talent welcoming people with different beliefs,backgroundsand ways of working. Whatever your background, and however youidentify,youllbe welcome here. No agencies please TPBN1_UKTJ

Adecco is pleased to be recruiting a Customer Insight Officer - Housing Need & Homelessness Complaints (Stage 1) for a large local authority's Housing division. This is a fantastic opportunity for someone passionate about delivering excellent frontline complaint resolution and improving customer experience from the first point of contact. You will manage Stage 1 complaints, ensuring concerns are investigated promptly and resolved effectively to prevent escalation. Public Sector - Local Authority Location: Hybrid (Croydon - attendance for key meetings/occasional office days) Salary: £42,060 per annum Hours: Full time, 36 hours per week (Monday-Friday) Contract: Fixed term to March 2027 (potential extension) What You'll Be Doing In this role, you will: Manage and respond to Stage 1 complaints within agreed timescales Investigate complaints thoroughly, ensuring all issues are understood and addressed early Produce clear, empathetic, and well‑structured written responses to residents Liaise with housing teams to gather information and drive timely resolutions Identify vulnerabilities and ensure these are considered in outcomes Accurately log and manage cases within the complaints management system Highlight emerging trends and recurring issues to support service improvements Promote high standards of complaint handling across services Maintain accurate, audit-ready records in line with data protection requirements About You Experience & Knowledge Experience in complaint handling, customer service, or a similar role Ideally from a local authority, housing, or public sector environment (or transferable experience) Understanding of complaints processes and customer care best practice Awareness of vulnerability and equality considerations in service delivery Skills & Abilities Strong written communication skills - clear, concise, and customer-focused Excellent attention to detail and investigative skills Ability to manage multiple cases and meet deadlines Positive, solution-focused mindset Strong interpersonal skills and ability to work collaboratively Confident working with systems and data Why Join? Make a direct impact at the first stage of the customer journey Work within a supportive and collaborative local authority team Hybrid working with flexible office attendance Develop expertise in complaints handling, housing, and service improvement Generous Local Government Pension Scheme Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

A local authority client of mine are currently on the lookout for an Assistant Finance Manager (Treasury) to join on a permanent basis. Contract Type: Permanent Salary Range: £45,091-£53,460 Hybrid: X2 days in office per week. Start Dates: can either be immediate or delayed. Main Duties: Lead treasury management activities including cashflow, borrowing, and investments Provide expert advice on treasury strategy, financial risks, and market trends Oversee daily treasury operations and ensure strong financial controls Develop and maintain cashflow forecasting and financial models Prepare and present clear, impactful reports to senior leaders and Members Act as a key contact for audits, advisors, and treasury partners Lead and develop a small finance team Support wider corporate projects, capital investment decisions, and funding strategies Ensure compliance with CIPFA codes, statutory guidance, and internal policies Successful Candidates: Will be a fully qualified accountant (CCAB or equivalent). Will have strong experience in treasury management, cashflow forecasting and investments. Proven leadership or management experience. Excellent technical accounting and analytical skills. Ability to explain complex financial concepts to nonfinance stakeholders. Strong stakeholder engagement and influencing skills. Experience working within governance frameworks and financial regulations. Confident using finance systems and Microsoft Office tools. It isn’t essential but is beneficial if candidates have: Experience in local government treasury Knowledge of CIPFA Treasury Management Code Experience presenting to senior leadership or committees Interviews will be conducted next week for this role therefore if you match the above criteria and are interested then please don't hesitate to reach out and send your CV along with calling me on (phone number removed)

Assistant Chief Executive Location: Croydon Salary: £151,848 - £157,898 Contract: Fixed Term Contract until December 2026 (with potential extension) About the Role We are seeking an exceptional and highly experienced leader to join our client as our Assistant Chief Executive. This is a critical, high-profile role at the heart of the organisation, responsible for driving transformation, supporting the council's Renewal Improvement Plan, and ensuring the delivery of high-quality, financially sustainable services. As a key member of the Corporate Management Team, you will work closely with the Chief Executive, Corporate Directors and elected Members to shape the future of the borough, embedding a "One Council" approach and leading significant organisational and cultural change. Key Responsibilities Reporting to the Chief Executive, the Assistant Chief Executive will: Provide strategic leadership across a broad portfolio including: Public Health (in partnership with the Director of Public Health) Digital, ICT and cyber security Resident access and customer services Information governance (FOI, SAR, GDPR) Corporate complaints and oversight of Ombudsman/ICO liaison Communications and engagement (internal and external) Human Resources, organisational development and workforce planning Elections, Mayor's Office support, and Coroner's Service support Policy, business intelligence, performance management Programme & project management, resilience and emergency planning Equality, Diversity & Inclusion Service quality, productivity improvement and transformation Lead delivery of the Renewal Improvement Plan, ensuring robust programme management and measurable outcomes Provide high-quality professional advice to: Leader and Cabinet Scrutiny & Overview Committee Audit, Ethics and other council committees Drive the development and implementation of corporate strategies, policies and performance frameworks Lead resident-focused service transformation, enhancing digital access and customer experience Champion transparency, accountability, and continuous improvement across all services Oversee significant budgets, ensuring financial sustainability, compliance and value for money Lead and inspire a large, multi-disciplinary directorate, with direct line management of senior leaders Act as a key partner across local, regional and national networks, including London-wide bodies and voluntary sector organisations Play a critical role in emergency planning and response, including Gold command and deputising for the Chief Executive where required About You We are looking for a visionary, collaborative and values-driven leader with: Proven experience operating at senior executive level within a complex organisation (local government or similar) Previous experience working within London at CEO level A track record of delivering large-scale transformation and improvement programmes Strong political acumen and experience working with Members and governance structures Expertise across corporate services including HR, digital, communications, policy or performance Financial leadership experience, including managing large budgets and driving savings programmes Outstanding leadership skills, with the ability to inspire, influence and develop high-performing teams A strong commitment to equality, diversity and inclusion A passion for public service and improving outcomes for residents Additional Information This role is politically restricted under the Local Government and Housing Act 1989 The postholder must uphold the Nolan Principles of Public Life: Selflessness, Integrity, Objectivity, Accountability, Openness, Honesty and Leadership The role requires flexibility, including occasional evenings, weekends, and emergency response duties This is a unique opportunity to play a pivotal role in one of London's most ambitious transformation programmes. You will help shape a financially stable, resident-focused council and make a lasting impact. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Adecco is delighted to be recruiting for a Customer Insight Officer (Repairs - Stage 1 Complaints) on behalf of a local authority. This is a fantastic opportunity to play a key role in improving resident experience by driving insight, learning, and service improvements across repairs and complaints handling. You will be responsible for managing and coordinating complex complaints, ensuring residents' concerns are fully investigated and addressed, while identifying trends and opportunities for service improvement. Customer Insight Officer (Repairs) Location: Croydon (Hybrid - 2-3 days in the office) Salary: £40,182 per annum Hours: 36 hours per week, Monday-Friday Contract: Permanent Key Responsibilities Lead the handling of repairs-related complaints, ensuring thorough investigation and high-quality, customer-focused responses Coordinate complex cases, working across multiple teams to deliver consistent and timely outcomes Ensure compliance with complaints policies and relevant Ombudsman guidance Analyse complaint data to identify trends, root causes, and improvement opportunities Drive continuous improvement by feeding back learning into service areas Provide support and challenge to internal teams to ensure high standards of complaint handling Respond to high-level enquiries (e.g. MP/Cllr correspondence) with clarity and professionalism Maintain accurate records and ensure robust case management processes Act as a strong advocate for customers, ensuring their voice is heard throughout About You We're looking for someone who is passionate about customer experience and improving services. You will bring: Experience in complaint handling or a similar customer-focused role (repairs or local authority environment desirable) Strong analytical skills, with the ability to identify trends and drive improvements Excellent written communication skills, able to explain complex issues clearly and in plain English The confidence to challenge constructively and influence stakeholders at all levels Strong organisational skills, with the ability to manage competing priorities A resilient and proactive approach to problem-solving Experience working with case management systems and Microsoft Office tools What's on Offer Competitive salary of £40,182 per annum Hybrid working model (2-3 days per week in Croydon office) Generous Local Government Pension Scheme Opportunity to make a tangible impact within a local authority setting Supportive and collaborative working environment Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Head of Development Management & Building Control South London | Hybrid Working £700 PD Inside IR 35 - 6 months - Hybrid An established local authority is seeking an experienced and strategic Head of Development Management & Building Control to lead one of the organisation’s most critical regulatory and regeneration functions offering a rate of up to £700 PD Inside IR 35 for a 6 month contract to be based onsite 3 x PW in South West London. This is a high-profile leadership opportunity for an accomplished planning or building control professional to shape the future growth, regeneration, and placemaking strategy across a diverse borough, while leading a large multi-disciplinary service responsible for Development Management, Building Control, Planning Enforcement, Conservation, Arboriculture, and Land Charges. You will act as the lead professional advisor on Development Management matters, working closely with senior leadership, elected members, developers, and external stakeholders to ensure high-quality development outcomes that align with the borough’s long-term vision. Key Responsibilities Lead and manage Development Management & Building Control services across multiple specialist teams Act as the organisation’s lead advisor on Development Management matters Drive regeneration initiatives and ensure delivery aligns with the wider Development Plan Lead negotiations on major and complex planning applications, Section 106 agreements, and Planning Performance Agreements (PPAs) Oversee planning enforcement, conservation, arboriculture, and land charges functions Manage significant capital and revenue budgets and maximise service income generation Provide strategic leadership to Planning Committees and deliver member training Ensure compliance with evolving planning, building control, and fire safety legislation Build strong relationships with councillors, developers, emergency services, and external agencies Lead service modernisation, operational performance, and continuous improvement initiatives Experience Required Extensive senior-level experience within Development Management and/or Building Control within the public sector is a must have. Strong knowledge of planning legislation, building regulations, and local government procedures is a must have. Proven leadership experience managing large multidisciplinary teams is a must have. Experience working within a politically sensitive environment and engaging with elected members Strong commercial awareness with experience managing complex budgets and income-generating services Ability to manage high-profile planning applications, enforcement matters, and public inquiries Demonstrated experience driving service transformation and performance improvement Essential Qualifications Degree or equivalent in a relevant discipline Membership of the RTPI Management qualification or equivalent leadership experience

Assistant Director of Asset Investment and Sustainability (AIS) Advert Employer : Sutton Housing Partnership Ltd Location(s): Sutton Gate, London Contract Type: Permanent Working Hours: Full Time, average of 3-days per week onsite Grade Band: EMT4 Hours Per Week: 36 Salary Range Competitive salary of £93,660 - £95,600 pa , plus LGPS pension and attractive benefits. Pay award pending for 2026 Enhancements/Additional Payments: Market Supplement of £2.5k Leave Entitlement: 33 days Closing Date: 22 nd June 2026 Anticipated Interview Date(s): 30th June 2026 SUTTON HOUSING PARTNERSHIP We are a groundbreaking, innovative housing partnership working as a not-for-profit organisation in the Borough of Sutton with ambitious objectives for making Sutton a great place to live. Formed in April 2006 as an Arms Length Management Organisation (ALMO) we work in partnership with Sutton Council and its residents, managing over 6,000 council properties and over 1,470 leasehold properties in Sutton. The Opportunity: This is one of those roles where the brief is simple on paper but the impact is anything but. Sutton Housing Partnership (SHP) is seeking an exceptional senior leader to join us as the Assistant Director of Asset Investment and Sustainability. This role is crucial for delivering real outputs and maximum value for our residents and the organisation. You will operate at a senior level to lead and motivate teams, foster collaborative working relationships, and drive our Major Works and sustainability agenda. You'll be operating at a strategic level, but close enough to delivery to know exactly where performance is won or lost. Key Responsibilities Will Include: You'll lead the capital investment programme end-to-end from developing intelligent, data-led major works programmes through to procurement, contractor management and delivery. This role sits at the centre of asset strategy, sustainability and operational delivery. You'll be responsible for ensuring programmes are compliant, commercially sound and deliver real value both in terms of asset performance and resident experience Leading the Asset Investment & Sustainability function, setting direction and driving a high-performance culture Developing and delivering major works programmes in excess of £20m, ensuring they are data-led, efficient and aligned to strategic priorities Overseeing procurement activity, ensuring compliance, value for money and strong commercial outcomes Managing contractor and supply chain performance, ensuring works are delivered to quality, cost and programme expectations Ensuring full compliance with asset management, building safety and regulatory requirements Owning budget planning, financial control and long-term investment forecasting Driving resident engagement strategy across major works programmes, ensuring a strong and consistent customer experience Leading service improvement and change initiatives to enhance performance, efficiency and delivery standards Working as part of the senior leadership team, collaborating across services to deliver organisational objectives Qualifications Required: Educated to degree level A professional building services qualification, e.g., RICS, CIOB. CIH Level 4 qualification in Managing Housing Maintenance or CIH Level 5 - Those willing to work or who are working towards the qualification are encouraged to apply Essential Requirements: This is a role for someone already operating at senior level within social housing asset investment or capital works. Significant experience leading major works programmes within social housing Proven track record delivering large-scale capital investment programmes (£20m+) Strong commercial and financial acumen, with experience managing budgets and driving value for money Deep understanding of asset management, building safety and regulatory frameworks Experience leading teams and driving performance at scale Strong procurement and contractor management capability Experience delivering service improvement and organisational change Professional qualification such as RICS, CIOB or CIH Level 5 (or equivalent experience) SHP Total Reward Offer Includes: 33 days annual leave, plus statutory holidays Local Government Pension Scheme (LGPS), which offers a valuable package of benefits for members and their dependents Hybrid working and a modern, flexible working environment Simply Health medical cash plan Staff Benefit platform via Pluxee HOME Award scheme1 Before applying, please refer to the role profile and ensure you meet the essential criteria. Closing Date: 14th June 2026 Anticipated interview date(s): 30th June 2026 We kindly request that Recruitment Agencies do not contact SHP with applicant CVs as they will not be considered. TPBN1_UKTJ

Civic Recruitment Limited seeks a qualified legal professional for a 3-month contract in Greenwich.

The position is based in Hackney, with a contract until August 2026.

The ideal candidate will have strong IT skills, a customer-focused mindset, and the ability to understand and apply contract conditions, ensuring compliance and operational excellence in service delivery. JLL is seeking a dedicated service manager in the United Kingdom to provide and manage services

Initial contract with strong extension potential. London‑based contract with meaningful impact in a secure environment, we’d like to hear from you. DV Cleared User Researcher - Contract.

Whether you are interested in permanent or contract opportunities, we’d love to hear from you. Permanent and contract roles across multiple locations in the UK - London, South West, North West. You’ll be working on projects that matter - helping government teams deliver critical outcomes in secu

SC Cleared User Researcher - Contract. Initial contract with strong extension potential. GDS experience and are looking for a London-based contract with meaningful impact, we'd like to hear from you.

Stealth iT Consulting in Greater London is looking for a Recruitment Delivery Consultant to support their portfolio of central government and enterprise clients. The ideal candidate will have 1-3+ years' experience in contract recruitment, strong sourcing skills, and the ability to work under tight

Initial contract with strong extension potential. GDS and central government experience. London‑based contract with real service impact, we'd like to hear from you.

Summer-Browning Associates Ltd is supporting a client in Central Government seeking a Senior Contract Manager for a 6-month assignment with hybrid working flexibility. The ideal candidate must possess SC clearance and have expertise in delivering effective contract management strategies across vario

SC Cleared Data Scientist – Contract. We're hiring an experienced SC‑cleared Data Scientist to support a high‑profile central government programme delivering advanced analytics and machine‑learning solutions. Proven experience as a Data Scientist in central government or regulated environmen

Organisational Design & Strategy - Local Government Projects - Contract Role. Support organisation design and strategy work across local government transformation projects, including current-state assessment, future-state design and recommendations. Experience in organisation design, operating model

Sanderson Government & Defence is hiring a DV Cleared User Researcher for a contract role in London. This position requires strong GDS experience and active DV clearance to support user-centred digital services in a central government environment.

This is a fantastic opportunity to join a well-established Central Government Team that prides itself on the first-class service it offers its clients. Our client also offers the potential extension of your 12-month contract as a Personal Injury Lawyer. Locum, initial 6-12 month Contract with the li

SC Cleared Data Engineer - Contract. This role focuses on building, optimising, and maintaining secure, cloud‑based data pipelines to enable analytics, reporting, and insight across complex government environments.

A government legal department in Greater London is seeking an experienced Personal Injury Lawyer for an initial 6-12 month contract. The position offers a £61,200 annual equivalent salary, flexible working arrangements, and the possibility for contract extension.

This is a casual, part-time role offering flexible working.As a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of a

Relief Social Care Assistant, St Brendan’s, Isle of Barra.Distant Islands Allowance per hour).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independ

Barchester Healthcare are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the home's management team.Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses m

Care Assistant (Nights) - Banstead, Surrey.You’ll be part of a caring, supportive team with exciting career development opportunities, and flexible full and part-time hours, when you join Signature Senior Lifestyle as a Care Assistant at our luxury care and nursing home in Banstead.Full time Night

This is a casual, part-time role offering flexible working.As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing grea

As a Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious diet is vital to ensuring our residents' wellbeing and helping them enjoy daily life with us

Veterinary Receptionist - Surrey.If you enjoy providing great service and working in a team, we have just the opportunity for you at our Redhill Companion Care practice.What your typical day will look like:.Your focus is to provide an exceptional service to our clients and the best care possible to

At Barchester Healthcare, we are investing in technology and systems that support the delivery of outstanding care and operational excellence across our organisation.We are looking for a Salesforce Administrator to play a key role in both the implementation and ongoing enhancement of our Salesforce

Care Assistant (Nights) - Reigate, Surrey.You’ll be part of a caring, supportive team with exciting career development opportunities, and flexible full and part-time hours, when you join Signature Senior Lifestyle as a Care Assistant at our luxury care and nursing home in Reigate.Full time Night s

Contract Type: Seasonal Fixed term. February Half Term Contracts to be issued on 2025 wage level.

As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.You

Contract Type: Seasonal Fixed term. February Half Term Contracts to be issued on 2025 wage level.

This is a casual, part-time role offering flexible working.As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of ded

Care Assistant (Days) - Banstead, Surrey.You’ll be part of a caring, supportive team with exciting career development opportunities, and flexible full and part-time hours, when you join Signature Senior Lifestyle as a Care Assistant at our luxury care and nursing home in Banstead.Full time Day shi

This is a casual, part-time role offering flexible working.As a Bank Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious diet is vital to ensuring ou

Start your journey in a rewarding career, Join Komplex Care! – empowering people with complex needs to lead enriched, independent lives with dignity and purpose.Paediatric Healthcare Assistant.Note: At present, we’re only able to progress applications from candidates who hold existing work autho

Start your journey in a rewarding career, Join Komplex Care! – empowering people with complex needs to lead enriched, independent lives with dignity and purpose.Paediatric Healthcare Assistant.Mon - Sun | days 5pm - 8pm | Nights 8pm - 8am .Note: At present, we’re only able to progress applicati