Commercial Manager 12 Month Maternity Cover
2 days ago
Acton
Established in 1997 as the first manufacturer of sushi for the UK supermarket industry, Taiko has evolved into the most innovative manufacturer of Sushi, Food To Go, Prepared Meals and Snacking products in the UK, supplying Waitrose, Tesco and Sainsbury’s to name a few. Over the past 25 years Taiko has launched more first to market Sushi and Food to Go products than any other sushi manufacturer in the UK. commercial activities and contribute to the growth of a rapidly expanding business. A significant handover will be provided by the current post-holder, so we are ideally looking for someone who can start in January. Primary Purpose of the Role: 1. Account Management – nurture existing customer relationships, drive customer satisfaction, and maximise business profitability for our Grocery customers. This includes day-to-day account management, developing account plans, product development calendars, and promotional calendars., 2. Business Development – create a pipeline of potential new business within the Grocery sector that aligns with our capabilities and convert opportunities into new customer sales. • Ensure customers are supported and any complaints or problems are addressed promptly, • Monitor customer profitability and implement interventions to achieve target levels, • Collaborate with customers, the NPD team, and wider stakeholders to scope new concepts and launch products, • Work with customers to agree promotional and marketing plans, • Monitor the external marketplace through regular store visits to identify trends and competitor activity, • Identify new customer and partnership opportunities, assess commercial viability, and drive them to successful outcomes, • Complete daily commercial paperwork and administrative tasks as required, • Prepare and submit new product information to customers and support presentations or meetings with customers alongside the NPD team What We’re Looking For: • Degree or equivalent work experience, • Strong communication skills, able to work effectively across multiple levels internally and externally, • Experience working in the Grocery sector and an understanding of how UK retailers operate, • Ability to see cross-functional implications of decisions and work collaboratively across teams, • A can-do attitude, tenacity, and willingness to build new processes, ways of working, and business opportunities, • Aptitude to present both positive and challenging positions to customers and stakeholders, • Experience in launching new products to customers We're proud to offer: • Opportunity to grow your career alongside with us with available apprentice program, • Brilliant support services designed to enhance your physical, mental and financial wellbeing., • Annual discretionary bonus subject to business and overall performance, • Discretionary Life Assurance, • Discretionary Income Protection, • Group Personal Pension, • Private Medical Cash Plan, • Bespoke reward platform including access to retail, cinema & gym discounts., • 50% off your food every time you dine with us for you and 3 friends., • Contribute towards