Assistant Block Manager
2 days ago
Croydon
Salary: Up to £35,000 (DOE)Hours: Monday-FridayLocation: Office-based, Croydon Portfolio: Supporting 400-500 units across 5-6 residential blocks The Role We are supporting an established Block Management team in their search for a proactive Assistant Block Manager to support a Block Manager in delivering a high standard of service across a varied residential portfolio. This is a great opportunity to develop your career within block management, gaining exposure to all aspects of property operations, compliance, and client management. Key Responsibilities Property Management • Support the day-to-day management of residential blocks and communal areas, • Assist with site inspections and follow up on maintenance issues, • Coordinate contractors for cleaning, repairs, and compliance works, • Respond to resident queries and support complaint resolution Leasehold & Compliance • Assist in ensuring compliance with lease agreements and legal obligations, • Support Section 20 consultation processes, • Help maintain accurate records and stay updated on leasehold legislation Health & Safety • Support compliance with H&S and fire safety regulations, • Assist with arranging risk assessments, inspections, and insurance renewals Major Works • Provide administrative and operational support on larger projects, • Liaise with contractors and help track timelines and budgets, • Communicate updates to leaseholders where required Stakeholder Management • Build relationships with residents, leaseholders, and freeholders, • Support the preparation for AGMs and client reporting Legal & Disputes • Assist in handling resident queries and low-level disputes, • Escalate more complex issues appropriately, • Support compliance with GDPR, AML, and relevant regulationsAbout You, • Minimum one year experience in residential/block property management, • Understanding of leasehold and service charge processes, • Strong organisational and communication skills, • Able to manage multiple tasks and work in a fast-paced environment, • Proactive, detail-oriented, and eager to learn Please contact Jack on - Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk