Head of facilities management jobs in GraysCreate job alerts

Job Title: Head of Operations Are you a strategic and driven operations leader ready to make a significant impact in a healthcare environment? We’re looking for an experienced and motivated Head of Operations to take ownership of the soft services delivery in partnership with the NHA. In this key leadership role, you’ll provide strategic direction, lead high-performing teams, and ensure the consistent delivery of exceptional standards across all operational areas. As Head of Operations, you will be responsible for the successful delivery and continual improvement of all soft services across the hospital site. You’ll ensure operational excellence, financial performance, and compliance, all while fostering a culture of high engagement, team spirit, and legendary customer service. • Lead the day-to-day delivery of services to consistently meet and exceed expectations., • Drive performance against financial targets, cost control, and profitability measures., • Develop and implement strategic plans to improve operations and service quality., • Monitor, develop, and support multiple outlets to ensure high standards of food, presentation, hygiene, and customer experience., • Ensure mandatory training is completed and up to date for all team members., • Drive health and safety and food safety compliance across all services., • Maintain full HR compliance and promote a high-performance culture., • Act as a senior leader, stepping in for the Contract Director when required., • Manage staffing schedules to ensure operational efficiency and cost-effectiveness., • Develop frontline talent and build strong team engagement through training, recognition, and effective communication., • Lead continuous improvement efforts, introducing new products and ideas aligned with industry trends and trust needs., • Collaborate closely with internal and external stakeholders to maintain service excellence., • Ensure security of Trust and Medirest property and support profit protection initiatives., • Proven senior management experience in Facilities Management and operational leadership., • A strong track record of leading, motivating, and developing large teams., • Experience implementing change programmes and delivering operational efficiencies., • Commercially astute with experience in competitive and price-sensitive environments., • Strong communicator with excellent presentation and interpersonal skills., • In-depth knowledge of current Health & Safety and food safety legislation., • Skilled in risk management, analysis, and mitigation., • Experience in managing third-party and client relationships at a senior level. This is your chance to make a real impact in a healthcare setting that makes a difference in people’s lives every day. You’ll have the autonomy to lead operations, shape strategy, and drive excellence, supported by a committed and values-driven team. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: • Contributory pension scheme, • Grow your career with our Career Pathways and MyLearning programmes, • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits, • Exclusive travel discounts with TUI, Expedia, Booking.com and many more, • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more, • Up to 44% off cinema tickets to enjoy your favourite blockbuster, • Receive cash rewards every time you spend and use them on a wide range of brands, • Un-wind with us with free wellness, mindfulness and exercise classes, • You can share all discounts and offers with your friends and families Please note: This role is contracted to weeks per year Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals. Job Reference: com/2408/99320001/52815112/R/STC #Medirest Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! #J-18808-Ljbffr

Contract/Project Manager (Mechanical/Electrical) £60,000 - £70,000 + Bonus + Company Car + Mon-Fri + Progression + Benefits Gravesend Are you looking for a Contract/Project Management role with a tight-knit, leading company in an autonomous role where you will work on specialist projects for an impressive portfolio of clients in a position that is split between the office and site visits with fantastic benefits such as a generous annual bonus? This company is a tight-knit, long-established business that maintains pumps, pipework, and plant rooms, working with blue-chip clients in and around London, as well as smaller clients locally. They are looking to take on more tenders with the help of the right person, who can oversee contractors working on multiple projects across the business. This diverse role involves creating quotes, liaising with clients, and managing teams of contractors on site. Your work will be split between time at the head office in Rochester and working on sites in and around London to draw up plans complete administrative tasks and support managers. This role would suit someone from a MEP Engineering background, looking to step into an autonomous senior management role with a company who offer the chance to continually develop your career. The Role • Supervising contracts across multiple projects. Signing off on work completed by contractors. Maintaining and creating client relationships. Regular visits to survey sites. Procurement of materials. The Person • Mechanical/Plumbing/Electrical background Looking to work in Contract Management Full UK License Reference : BBBH27141 Key words :Senior Engineer, Contract manager, Plant, manager, HVAC, MEP, Pumps, Maintenance, M&E, Kent, Dartford, Bromley, London, Rochester, Chatham, Gillingham, Maidstone, Strood, Facilities Manager, If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skillset. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website

Job title Business Development Manager Location: Hybrid – one day at head office in Berkshire home working, travel to sites in Kent, Essex & London Salary: Basic salary £45k OTE £75k Hours: Monday to Friday, 8.30am to 5.00pm Why Join? My client is a leading commercial cleaning company, committed to providing over 400 customers with an excellent cleaning service at a competitive price. Established in 1999, they provide a professional, fully comprehensive cleaning provision across Southern England in sectors that include schools, offices, medical and leisure facilities. Despite our fast growth, we still care about every customer, every contract and every member of staff. They pride ourselves on our attention to detail and delivery of a thorough, reliable high-quality service. The Opportunity Reporting to the Head of Sales & Marketing, they are looking for an ambitious Business Development Manager to join their expanding sales team and drive their growth even further. Your primary focus will be to build a solid pipeline of new business, establishing strong relationships with prospective clients, assisting our continued expansion. What You’ll Be Doing • Prospecting & Business Development: Spend two days a week identifying and targeting new business opportunities, • Appointments & Leads: Book a set number of qualified appointments each week, with a focus on specific geographic areas, • Lead Management: In addition to individual prospecting efforts, the company generated a significant number of inbound leads last year (circa £2.5m per BDM) which you would need to qualify and book, • Customer Site Visits: Travel to customer locations to attend meetings, survey buildings, and provide tailored quotes for cleaning services, • Negotiation & Objection Handling: Navigate objections and negotiate pricing effectively, • Relationship Building: Build lasting business relationships, managing the sales process from lead to close, • Market Insight: Stay up to date with industry trends, competitor activities, and emerging opportunities, • Collaboration: Work closely with our operations team to ensure smooth contract transitions and successful mobilisation, • Sales Maximisation: Undertake other tasks to optimise sales revenue and achieve targets. About you They are looking for an experienced Business Development Manager (preferably in the cleaning/FM sector) who thrives on challenge and enjoys the satisfaction of closing high-value deals. You will have strong communication skills, both written and verbal, Self-drive and tenacity to pursue new opportunities and possess an ability to work well as part of a team What You’ll Need • A solid background in direct sales (experience in cleaning or similar industries is a plus), • Experience of selling a service (preferably in the cleaning/FM industry), • Proven success selling contracts valued at £1.5m+ annually (80% inbound leads), • A proven track record in prospecting and closing deals, • Experience in the education or medical sectors would be an advantage, but not essential, • A valid UK driver’s license, • The right to work in the UK and satisfactory references What they can offer you Flexibility in work hours and location (average of 1 day in the office, 4 days working from home/out in the field) Company vehicle or mileage allowance iPad, laptop and Company mobile phone Competitive salary with an attractive commission structure Up to 27 days’ annual leave (depending on length of service) NEST pension scheme Opportunities for training, professional development and career progression Quarterly employee recognition awards A friendly and inclusive working culture Regular team events and employee perks Free parking and refreshments when in the office An inclusive, equal opportunities workplace where diversity is valued and everyone is welcome Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers. Please view our latest jobs on our website and follow us on Linkedin and Twitter. We do try to reply to each application personally, however as we receive a high number of applications for each role, we handle it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest

Product Delivery Manager - Cruise ship Role Overview The Cruise Product Delivery Manager is responsible for overseeing and delivering the complete onboard guest experience across assigned cruise ships. Working in line with company standards and guest expectations, the role ensures the successful preparation, execution, and continuous improvement of the onboard product and service offering. In partnership with the Head of Guest Experience, Head of Hotel Operations, Procurement, and the Chief Experience Officer (CXO), the Product Delivery Manager ensures operational excellence, brand consistency, achievement of KPIs and revenue targets, and the delivery of an exceptional cruise experience for every guest. Key Responsibilities as a Product Delivery Manager: ● Guest Experience & Product Delivery ● Take full ownership of the end-to-end onboard guest experience, ensuring delivery aligns with corporate standards and brand expectation ● Work closely with internal stakeholders to maintain onboard service standards, ensure compliance with operational procedures, and identify priorities for ship improvements. ● Collaborate with the Head of Guest Experience, Group Head of Hotel Operations, Procurement, and the CXO to develop and implement the Guest Experience brand strategy in a way that is operationally deliverable onboard. ● Monitor onboard product delivery performance and ensure consistent compliance with agreed standards. ● Review guest feedback, surveys, analytics, and comment forms to identify improvement opportunities and implement corrective action plans. ● Support the development and implementation of new product and service enhancements across the fleet. Operational Performance ● Act as the primary point of contact for Hotel Directors and Guest Services Managers on all product and service-related matters. ● Monitor ship performance across guest satisfaction, onboard revenue, operational KPIs, and compliance measures. ● Produce monthly operational performance reports for the CXO and senior leadership team. ● Analyse onboard product delivery and revenue performance to ensure optimal execution across assigned vessels. ● Review operational dashboards and work collaboratively with onboard and shoreside teams to drive continuous improvement and operational excellence. ● Review daily operational logs to ensure smooth cruise operations and provide recommendations to onboard management teams. Audits, Projects & Ship Support ● Conduct regular ship visits to audit standards, support onboard teams, and ensure consistent product delivery. ● Coordinate Mystery Shopper audits and manage all follow-up actions and improvement initiatives. ● Support the planning and operational delivery of charter cruises in collaboration with the CXO. ● Develop project plans and recommendations for hotel refurbishment and enhancement projects. ● Manage weekly hotel snagging lists and work closely with Technical Officers to ensure all hotel equipment and facilities are maintained to required standards. Key Skills & Experience: ● Previous cruise ship experience is preferred but not essential. ● Strong organisational, leadership, and problem-solving abilities. ● Excellent verbal and written communication skills in English. ● Proficient in Microsoft Office and onboard PMS systems such as Resco or equivalent. ● Ability to analyse operational performance and make data-driven decisions. ● Confident, accountable, proactive, and results-oriented approach. ● Flexible and willing to travel regularly, including working weekends as required. ● Committed to promoting a positive “can do, will do, with pleasure” service culture. Key Performance Indicators (KPIs) ● Onboard Revenue Margin (ONB REV) – performance-related bonus applicable ● Onboard & Shoreside Operational Cost Performance (OPEX) and Satisfaction / Net Promoter Score (NPS) ● Product Delivery Compliance & Brand Standards ● Mystery Shopper Audit Results ● Operational Improvement & Project Delivery Metrics Benefits: ● 20 days holiday – increasing annually to 25 + bank holidays ● Access to Sage Benefits offering many retail, gym, cinema discounts as well as a GP and personal counselling and advice, wellbeing ● Employee of the month reward ● Company performance annual reward ● Ex UK Cruise after 6 months to enjoy ● 1 day for off for your birthday after 1 year ● Friendly, open office environment as well as hybrid working pattern Please notes: Must be able to travel internationally and drive due to travel requirements. ideally have a revenue and guest experience background

Head of Supply Chain | Supply Chain Director | Site Supply Chain Head | Supply Chain Manager | Pharmaceutical Supply Chain | Pharmaceutical Manufacturing | Manufacturing Supply Chain | S&OP | Sales & Operations Planning | Production Planning | Supply Planning | Material Planning | Capacity P

Reporting to the Managing Director of a globally recognised high-performance engineering and manufacturing business, with a seat on the senior management team. Full accountability for the control, development and performance of all estates, facilities, infrastructure and site services across a compl

The Deputy Head of Security will support the management of all security operations across the estate, providing day-to-day leadership to the security team and acting as the Head of Security's deputy when required. Support the Head of Security in the management of the security operation. Reporting di

We are seeking a dynamic and experienced FM professional with a proven track record of leading the provision of estates and facilities services either in a client-side or provider side contract leadership role. The University of Sussex is home to one of the most beautiful campus locations in Britain

The Head of Facilities, will be responsible for overseeing the maintenance and operation of the company’s buildings and infrastructure, ensuring that all facilities are functioning safely and efficiently. Elevation Recruitment Group is working with an internationally renowned retailer to recruit a

Head of Asset Management – Governance & Assurance. Head of Asset Management – Governance & Assurance. Monitor the effectiveness and compliance of the Asset Management System.

Through professional development, events, training, publications, policy and our member communities, we help environmental professionals develop their careers and tackle some of the most pressing water, climate and environmental challenges. CIWEM is a professional membership organisation supporting

Property Management is viewed as a core part of the wider investment strategy, working closely with Asset Management, Facilities Management and Sustainability across portfolio performance, refurbishment projects, acquisitions and disposals. Madison Berkeley has been exclusively retained by a highly

Head of Service to oversee the running of its service department. Head of Service / Fire & Security Service Manager. The role carries responsibility for the financial performance and profitability of the department, as well as overseeing KPIs and SLAs.

Serve as the key point of contact between the Private Office, FlightStory (Head of Happiness and Office Manager), Perfect Ted (Office Manager), and any additional desk renters or sub‑tenants. Founder, C‑Suite of the Private Office, Tenants, Building Management, Landlord, Head of Happiness, Offic

Interim Head of Programme Management - Healthcare Financial Recovery Programme. If you feel you could help my client and the many people whose lives would be improved and enriched by the successful delivery of this portfolio, then I’d absolutely love to hear from you. Programme Management Delivery

Backed by a team of world-class financial professionals, we are shaping the future of multi-strategy fund management with our Diversified Alpha Fund - a pioneering multi-manager vehicle investing across a range of strategies within the global digital asset space. Nickel Digital Asset Management is o

East Kent Colleges Group is seeking a Deputy Head of Animal Management and Land Based Studies at Canterbury College to lead curriculum quality, improve learner outcomes and drive innovation. You will work with the Head of Department to execute strategic plans, manage staff appraisals and observation

This is a rare opportunity to shape something from scratch: a brand-new role at Kemnal, created to lead the design and mobilisation of project and change management across our Trust of 45+ academies. Building genuine relationships with Headteachers, central team heads of department and external part

A leading estate and letting agency in Newcastle is looking for a skilled Head of Property Management. This is a full-time position with an excellent package, including up to £35k basic with OTE of £40k plus.

As the Head of IT Supplier & Vendor Management, you will lead this strategic function, reporting to the Director of IT. IT Services at the University of York is maturing its vendor and contract management capability to support our ongoing digital strategy. Professional qualification in Procurement,

Cloud People is seeking a strategic Supplier Management Lead to shape the supplier lifecycle across onboarding, compliance, risk and performance. The role guides a remote team with one to two days a month in the Hampshire office, aligning governance and data quality.

TKAT (The Kemnal Academies Trust) invites applications for a new Head of Strategic Project Management. You will design and mobilise the PMO, translating TKAT’s 2026–2032 priorities into a coherent portfolio of trust-wide projects and change initiatives.

Want to do the best work of your career? Join one of Europe’s leading brands and help shape the future of one of the UK’s most important customer apps!. Global Talent Partner at Foolproof, a Zensar Company. App to partner with Product and Design Directors in defining the strategic direction, per

You can expect plenty of variety as a Head of Maintenance with us. The wellbeing of our residents will be your number one priority as a Head of Maintenance at Barchester you'll make sure all work is carried out with sensitivity to their needs. With hands‑on experience of property maintenance, you'

Our client, dedicated to delivering high-quality serviced office environments across Zone 1 in London, is seeking a Head of Technical Services to ensure the seamless operation of all mechanical, electrical and plumbing systems within their buildings. In-depth understanding of facilities management

Metric is seeking a Global Head of Account Management to lead its account management function across an established institutional client base. You will lead a global team of 15–20 Account Managers, driving revenue growth and setting standards for forecasting, client coverage and performance across

Are you ready to lead and shape the future of Dogs Trust’s estates and facilities? We’re looking for a Head of Estates, Facilities and Safety to oversee our commercial property portfolio, including our London office. Oversee facilities management, maintenance and development projects, including

Complete building surveys, schedules of condition, reinstatement cost assessments, and monitor tenant alterations. Comfortable working autonomously with a high level of responsibility. With a close knit team of just four, the business has built an exceptional reputation for technical excellence and

A proven track record of implementing improved data management systems. Head of Data – Legal – London – £120-140k. We are currently working with a global law firm that is actively recruiting for a Head of Data to join them on a permanent basis.

A prominent local authority is seeking a Head of Facilities Management for a 6-month contract in London. This position offers a unique opportunity to significantly influence facilities management within the council. This strategic role focuses on operational delivery, budget management, and ensuring

You'll have real autonomy, a close working relationship with our Director of Strategy & Performance, and the satisfaction of seeing your work influence decisions at the very top of the organisation. Building genuine relationships with Headteachers, central team heads of department and external partn

Barchester is seeking a Head of Maintenance for a care home to ensure a clean, safe, and welcoming environment for residents and staff.

A leading facilities management company in the UK is seeking a Head of Technical Services. Candidates should have a strong background in Mechanical & Electrical Engineering and substantial experience in facilities management. The role involves overseeing mechanical, electrical, and plumbing systems

Brewer Morris is seeking a Head of Tax for their Wealth Management business in the United Kingdom. The role offers hybrid working and a competitive remuneration package. The ideal candidate will have a background as a Tax Director at a prominent accountancy firm or experience with UHNW family office

As Head of Facilities Management, you will take charge of the operational delivery of the council’s facilities management services, driving high standards across Hard and Soft FM services, statutory compliance, repairs, and refurbishment projects. Sign in to set job alerts for “Head of Facilitie

The ideal candidate will have worked with the Public Sector and will provide the following: Leadership to the Development Management and Enforcement functions of the Council to make a significant contribution to the positive growth and regeneration of the Borough through the innovative and practical

Stanton House partners with a growth-focused private equity-backed organisation in Surrey to recruit an experienced Head of Management Accounting. The position offers hybrid working (three days in the office), a salary circa £90,000 plus bonus, and a clear path to shape the finance function during

Ensure that the Group Risk team is proficient in its use of the Group’s risk management system of record and in supporting Risk Business Partners and the business in the identification, measurement, management, monitoring and reporting of risks. Establish a centre of excellence in Risk Operations

The ideal candidate will have worked with the Public Sector and will provide the following: Leadership to the Development Management and Enforcement functions of the Council to make a significant contribution to the positive growth and regeneration of the Borough through the innovative and practical

BlueLight Management in London (Hybrid) seeks an Associate Director / Head of Building Safety and Compliance to lead CDM Principal Designer services and Building Regulations compliance across UK projects. You will steer a multidisciplinary team, drive client relationships and shape service growth fo

We are seeking to appoint a Head of Management Accounting to lead the Management Information Section (MIS) finance team. We're continually expanding our benefits package to better support you and enhance your experience with us, and the below is just an example of some of the many great benefits we

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Global Head of Reinsurer Management. The strength of our market relationships, including a deep understanding of reinsurer behavior, truly differentiates our ability to provide deli

As part of the Facilities and Operations leadership team, the Head of Facilities & Operations Compliance will report into the Facilities and Operations Director and is a key role to guide and advise the firm in both our global offices. The Head of Facilities & Operations Compliance will define, deve

Head of Asset Management – Governance & Assurance. Head of Asset Management – Governance & Assurance. Monitor the effectiveness and compliance of the Asset Management System.

Reporting to the Managing Director of a globally recognised high-performance engineering and manufacturing business, with a seat on the senior management team. Full accountability for the control, development and performance of all estates, facilities, infrastructure and site services across a compl

We are seeking a dynamic and experienced FM professional with a proven track record of leading the provision of estates and facilities services either in a client-side or provider side contract leadership role. The post brings facilities management and customer-facing services under one leader, so t