Help desk manager jobs in Slough

Senior Service Desk Manager - Up to 75K - Hybrid - Central LondonAn exciting new opportunity has ... Flexible and helpful attitude. In particular, the ability to empathise with IT ServiceDesk ...

The Help Desk Team Leader plays a pivotal role in driving quality, efficiency, and customer ... Manage ticket queues and maintain a healthy average ticket age. * Serve as an escalation point for ...

... issues but helping with new deployments etc. so an emphasis on configuration for customers ... desk for a computer manufacture for example or similar, answering technical questions about both ...

Help Desk Manager Central London - Mon - Fri 8am - 5pm Permanent - £50,000 - £55,000 Our client, who is a leading building maintenance provider, is looking to add a Help desk & Performance Manager ...

FRENCH Help Desk Customer Care Office LOCATION: Hybrid role (3 days in the office. 2 days are wfh)  ... Manage and coordinate all training enquiries * Dealing with product queries * Provide support ...

A typical technical help desk specialist is responsible for answering questions or resolving ... Basic ability to work independently and manage one's time * Knowledge of computer software, such as ...

HelpDesk Support ABOUT NATOORA Natoora started close to 20 years ago with a very simple, yet ... Managing all users' accounts and requests such as Microsoft Office, Gmail, our internal system, etc

Using a ticketing system and following ITIL to manage and close tickets in a timely manner ... Help with setup and configuration of new equipment. * Creating, updating, maintaining documentation ...

Prioritise and manage incoming tickets to ensure timely resolution while adhering to SLAs ... Experience in a similar role, preferably in an IT service/helpdesk environment * Experience ...

Service Desk Analyst Circa £30k - £35k Fully Remote We are representing a managed service provider specialising in Microsoft technologies. They are looking for a Service Desk Analyst to help ...

The agents on the desk will act as the first point of contact for these customers, essentially ... Receiving, logging and managing requests for service from Managed Print Service customer Help Desks ...

As a key member of our global technology team, you will be responsible for managing the Helpdesk ... Strong leadership capabilities with a proven track record in SLAs, KPIs, and Service Desk ...

UNITED KINGDOM) COMPANY PROFILE Fluidech is a technology consulting and managed services ... Help to resolve all other IT tickets assigned from the IT ticketing system, ensuring prompt and ...

... continues to help vulnerable people build better lives. Our software platform places each ... managed in the Service Desk Service Management tool (JIRA). ● Deliver excellent and clear ...

Experience in a similar Team Leader role, managing Helpdesk/Service Desk engineers. * Previous experience as a hands-on technical engineer / 2 nd line Engineer * Microsoft certifications (nice to ...

You will be required to manage service requests and changes in accordance with agreed policy and ... • Helpdesk Support Experience This is a great opportunity for the right candidate to progress ...

Manage team calendar, collaborate with New York and Asia offices * Coordinate and manage schedules ... We highly rate applicants who have also had some start-up experience and a creative mindset to help ...

... help resolve any issues. Typically, there will be circa 25+ support requests per analyst per day ... Interaction CRM * ServiceNow Hardware: * iPhones / iPads * Surface Pro, Laptops and Books * BYOD ...

Service Desk Analyst Circa £30k - £35k Fully RemoteWe are representing a managed service provider specialising in Microsoft technologies. They are looking for a Service Desk Analyst to help provide ...

LYON is a managed IT services provider to the creative sector based in Old Street and currently ... Be a keen and a fast learner and be enthusiastic about helping users. * Confident communication ...

Manage IT support and service requests for internal customers. * Deliver confident 1st and 2nd line ... Have a minimum of 3 years' experience working in an IT Helpdesk Environment, specifically with a ...

... of the helpdesk, and the maintenance and support of hardware and software for: · 150 PCs and ... Manage the 365 and Azure environment, such as access control, troubleshooting and resolving any ...

... use helpdesk management tools to log/monitor/close client problems/requests • Experience of ... existing Service Desk teams within a fast-paced environment and have the following personal ...

Using a ticketing system and following ITIL to manage and close tickets in a timely manner ... Help with setup and configuration of new equipment. * Creating, updating, maintaining documentation ...