Help desk jobs in Guildford

The Help Desk Team Leader plays a pivotal role in driving quality, efficiency, and customer satisfaction by overseeing a team of 5 representatives. This position is integral to ensuring timely ...

Can you be the next Help Desk 'champion' at one of Surrey's leading independent school ? Then we should talk ! ESP are delighted to be working again with St George's College Weybridge as they search ...

Company Overview: Our Client specialises in designing, implementing, and supporting a range of Cloud services and business applications to help businesses work smarter. Their mission is to ...

I am on the lookout for a talented and enthusiastic individual to join the client's helpdesk team as a 1st/2nd line support engineer. In this pivotal role, you'll be instrumental in providing ...

Previous experience in a service / help desk environment * Previous experience of extended hours shift patterns, or an open-minded approach to work within such a team * A friendly, engaging and ...

Are you looking to build a career in a support Help Desk Team with a company that is going from strength to strength? Are you a resilient problem solver who thrives in high pressure situations? We ...

Previous experience in a service / help desk environment would be ideal, but not necessary * Previous experience of extended hours shift patterns, or an open-minded approach and willingness to work ...

The agents on the desk will act as the first point of contact for these customers, essentially ... Receiving, logging and managing requests for service from Managed Print Service customer Help Desks ...

Previous experience in IT technical support, help desk, or service desk roles. * CompTIA A+ advantageous * Basic knowledge of apple Mac & Linux OS * Strong knowledge of computer hardware, software ...

Manage communications with the Help Desk and Supply chain as required. Support the Macro FM team to close tickets in FM24 helpdesk on a regular basis as it relates to designated tasks. Liaise with ...

Managing service desk requests through help desk systems. ** Due to the nature of the position, you must hold a full drivers license and have access to a vehicle. Company Benefits: * Flexible working ...

Responding and chasing up on the help desk providing levels of support. * Dealing with automated and proactive alerts. The key responsibilities and accountabilities highlighted in this job are ...

It would suit someone who was working as 2nd/3rd level on a Help Desk, with some experience of implementing Projects. Alternatively, someone with good knowledge of 365 who is looking to grow skills ...

Oversight of systems usage (access control, licensing, audit monitoring) We are looking for a candidate with: * experience of running a support team using a help desk ticketing system (we use ...

Previous experience in IT technical support, help desk, or service desk roles. * CompTIA A+ advantageous * Basic knowledge of apple Mac & Linux OS * Strong knowledge of computer hardware, software ...

Liaise with and respond to the Help desk ensuring that urgent maintenance tasks are responded to within appropriate timescales. The Ideal Candidate: * ONC/OND, NVQ Level 3 or equivalent in Mechanical ...

Deliver comprehensive helpdesk services, providing day-to-day support for all IT-related queries and issues using Ivanti service desk and manager. * Maintain, manage, and develop all aspects of the ...

You will be involved with a variety of service desk, desktop, telephone, remote support, and you ... help achieve them. In return, you will be working with a wide range of technologies as part of a ...

You will be involved with a variety of service desk, desktop, telephone, remote support, and you ... help achieve them. In return, you will be working with a wide range of technologies as part of a ...

Provide helpdesk services, support IT queries, and manage service requests using Ivanti service desk. * Maintain and develop IT systems and network infrastructure for UK and Germany in alignment with ...

Oversee the helpdesk ticket system and assign staff appropriately * Document IT procedures and create IT admin guides * Deputise for the IT Manager as required IT Service Desk * Ensure the IT Service ...

As a Problem Manager, you will be someone who has experience of handling SLAs and KPIs to help ... Knowledge, Experience & Skills * worked on an IT service desk. * of managing a team of 5 or more ...

... Desk team, as a Tier 2 (2nd Line) Support Engineer. This is a progressive opportunity, with plenty on-site and external training, to help you develop through your work and look at progression into ...

Provision of 3rd line services within the Service Desk resolving escalated incidents in a timely and efficient manner in accordance with the Helpdesk SLA's * Providing technical expertise on all IT ...