Team Leader / Quality Controller (HGV Class 2)
20 days ago
Manchester
Are you an experienced removals professional with an HGV Class 2 licence who takes pride in delivering top-quality service? We’re looking for a hands-on Team Leader / Quality Controller to join a leading name in the removals industry at their Trafford Park operation. This is a varied and rewarding role combining driving, team leadership, and quality control responsibilities — ideal for someone who thrives on taking ownership, leading by example, and maintaining exceptional service standards. In this key operational role, you’ll: • Lead and motivate crews, setting clear expectations and promoting best practice in customers’ homes and business premises., • Carry out quality and safety audits on live moves and warehouse operations., • Coach and train teams to maintain high service and safety standards., • Take responsibility for managing complex, high-value domestic and business relocations., • Deal directly with customers on-site, ensuring a smooth, professional experience from start to finish., • Work closely with management to continually raise quality and performance standards. This is a customer-facing, hands-on position where no two days are the same. You’ll need to think on your feet, solve problems proactively, and lead with confidence. About You • Proven experience in the removals, logistics, or relocation industry., • Valid HGV Class 2 licence (essential)., • Strong leadership and communication skills., • Excellent understanding of furniture handling, dismantling, and reassembly., • Professional, well-presented, and confident dealing directly with customers., • Able to travel and work occasional weekends when required., • Based within easy commuting distance of Trafford Park, Manchester. What’s on Offer • Competitive salary package., • 5 weeks’ paid annual leave plus bank holidays., • Career development with one of the UK’s most respected moving companies., • The opportunity to make a real impact by driving operational excellence. If you’re a motivated professional who leads by example and takes pride in delivering outstanding results, we want to hear from you.