Field Service Engineer
2 days ago
Carlisle
*4 on 4 off - Field Service Engineer * Field-Based Starting + Up To + NoteMachine (A BRINK’s Company) 4 Days On / 4 Days Off | 09:00 – 20:30 Join us at NoteMachine and take your engineering career to the next level — with real rewards, real opportunities, and be a part of Brink’s, a global leader within the industry. We’re , one of Europe’s top ATM providers – moving over in cash annually, with over , machines in our ATM network*, *covering all of the UK. We work with national retailers, leisure venues, and local businesses to deliver smart, secure, and seamless cash access. We’re part of the global network – operating in with 59,000+ employees – giving our team the opportunities which come from working within an international company, while staying agile and fast-moving to really make an impact every day. As we continue to expand and build our national engineering base, the lookout for a who’s hands-on, people-savvy, and ready to tackle real-world tech challenges across our ATM network. Whether you're experienced with ATMs or skilled in electro-mechanical repair, if you’re a sharp problem solving, solution finding, a master on the tools and great with customers, this role could be the perfect fit. • Company van, fuel, tools & fitted uniform provided – you can also use the van for personal use as long as you follow the HMRC guidelines., • Full training and ongoing development, • Company Sickness Policy (CSP), • *Group Income Protection *Scheme – subject to qualifying criteria · Perform second-line break-fix and preventive maintenance on our range of ATMs, including Triton, Wincor, and NCR machines. · Collaborate with customers to identify and resolve technical issues to fit with their service requirements and enable on time in full machine provision. · Provide excellent customer service, ensuring that all customers and stakeholders are treated with respect and professionalism · Accurately document all service transactions and keep detailed records of any repairs or replacements performed · Stay up-to-date with the latest product knowledge and industry trends through ongoing training and professional development · Conduct quality control checks to ensure that all repairs and replacements meet company standards • Field Service Engineering experience with electro-mechanical systems, • ATM experience is ideal but not essential, • A drive to deliver on your daily calls, and fix things right first time., • A valid UK driving licence (max 6 active points), • A methodical, problem-solving mindset, • Clear, confident communication & customer service skills, • Willingness to travel and work weekends/holidays on rotation, • No live or spent , IVAs, or bankruptcies in the last 10 years Job Types: Full-time, Permanent Pay: From £35,256.00 per year Benefits: • Company car, • Company events, • Company pension, • Health & wellbeing programme, • Life insurance Experience: • ATM: 2 years (required), • Field Service Engineer : 2 years (required) Work Location: On the road