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Working in our Children’s Homes means being a part of a young person’s day to day life. This means being there for the highest highs and lowest lows. Our support workers enable our young people to get their childhood back and create pathways to become well rounded adults – an incredibly rewarding role to have. There will be challenges along the way but there will also be the smallest moments which feel like a huge small victory! Our homes accommodate young people with social, emotional and mental health needs, and our aim is to create the best possible outcome for the young people in our care. Our support workers are fulfilled by the idea of affecting even the smallest positive changes in our young people, so we celebrate the little things. Check out this ___on what life as a Children's Residential Support Worker is like. You’ll take care of our young people day to day, making sure things run smoothly and creating lasting memories. This involves making sure they are up and ready for school, helping with homework, completing paperwork and planning activities. Evenings and weekends are for fun, whether that’s playing on the Xbox, a game of football, having a film day or going go-karting – not a bad way to spend your day at work! Working here is never dull, and the work really matters. It’s about tapping into each young person’s needs, personality and potential - and guiding them toward a positive future. We know you’re going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the care sector. With us, you’ll get to make a genuine difference to the lives of our young people – plus you’ll get: * Salary: Base salary of £29,034 - £35,400 * Bonuses: In addition to your base salary you’ll do 1-2 sleep ins per months, these are paid at £80 per sleep and £1,400 Attendance Allowance – assuming good attendance, £1,000 Welcome Bonus - on successful completion of probation & £1,000 Loyalty Bonus (after 12 months of employment) * Training: A full 4-week induction on our Care Academy * Holiday: You’ll work hard at WG, so you’ll be rewarded with 7 weeks’ holiday * Progression: If career development is your thing, most of our team leaders and managers have been promoted from within our group – plus you could join our ‘Aspire’ future managers programme * Flexible benefits package: meaning you can increase/decrease your holiday allowance, pension and life insurance – check out our benefits ___ Flexible benefits package: meaning you can increase/decrease your holiday allowance, pension and life insurance – check out our benefits * Wellbeing: a host of wellbeing tools and advice including employee assistance * Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts * Meals provided while you’re at work * Beautiful working environments with the very best facilities – check out our homes ___ Beautiful working environments with the very best facilities – check out our homes * A recommend a friend scheme that offers a £1,000 bonus every time Bring your whole-self to work Here at Witherslack Group, we celebrate everyone’s differences as that’s what makes us the best at what we do. Our young people come from all walks of life, diverse backgrounds and with different needs – and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. You don’t need experience, but there are a few things we’ll be looking for from you: * A ‘can do’ attitude – a team player who rolls up their sleeves to help others * We genuinely care about our young people (and each other) so honesty and empathy is a must * The resilience to be able to deal with challenging situations * A full UK driving licence which you’ve held for at least 12 months * If you don’t have a Level 3 Diploma in Residential Childcare (or equivalent), we’ll pay for you to study and support you every step of the way You’ll start life as a RSW by joining our ‘Care Academy’ – 4 weeks of off the job training with experienced WG professionals to help you feel confident and ready to support our young people. Our young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose-led employer, in an environment that allows you to be yourself. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description and person specification, please click ___. To view our ex-offenders policy please click ___. Children’s Support Worker / Residential Support Worker / Care Worker / Career in Care / Working with Children / SEMH

Working in our Children’s Homes means being a part of a young person’s day to day life. This means being there for the highest highs and lowest lows. Our shift leaders enable our young people to get their childhood back and create pathways to become well rounded adults – an incredibly rewarding role to have. There will be challenges along the way but there will also be the smallest moments which feel like a huge small victory! Our homes accommodate young people with social, emotional and mental health needs, and our aim is to create the best possible outcome for the young people in our care. Our shift leaders are fulfilled by the idea of affecting even the smallest positive changes in our young people, so we celebrate the little things. You’ll be a part of taking care of our young people day to day, making sure things run smoothly and creating lasting memories. As a shift leader you will also make sure that the staff team are supported and the home is operating at our high standards, prepared to step up to deputise for the Team Leaders. We’re looking for someone able to relate to and build relationships with our young people. Compassionate, emotionally resilient, and supportive, you’ll also be able to provide the leadership that inspires your colleagues. We know you’re going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the care sector. With us, you’ll get to make a genuine difference to the lives of our young people – plus you’ll get: * Salary: Base salary of £30,991 - £35,400 * Bonuses: In addition to your base salary you’ll do up 1-2 sleep ins per months, these are paid at £80 per sleep and £1,400 Attendance Allowance – assuming good attendance, £1,000 Welcome Bonus - on successful completion of probation & £1,000 Loyalty Bonus (after 12 months of employment) * Training: A full 4-week induction on our Care Academy * Holiday: You’ll work hard at WG, so you’ll be rewarded with 7 weeks’ holiday * Progression: If career development is your thing, most of our team leaders and managers have been promoted from within our group – plus you could join our ‘Aspire’ future managers programme * Flexible benefits package: meaning you can increase/decrease your holiday allowance, pension and life insurance – check out our benefits ___ * Wellbeing: a host of wellbeing tools and advice including employee assistance * Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts * Meals provided while you’re at work * Beautiful working environments with the very best facilities – check out our homes ___ * A recommend a friend scheme that offers a £1,000 bonus every time Here at Witherslack Group, we celebrate everyone’s differences as that’s what makes us the best at what we do. Our young people come from all walks of life, diverse backgrounds and with different needs – and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. You don’t need experience, but there are a few things we’ll be looking for from you: * A ‘can do’ attitude – a team player who rolls up their sleeves to help others * We genuinely care about our young people (and each other) so honesty and empathy is a must * The resilience to be able to deal with challenging situations * A full UK driving licence which you’ve held for at least 12 months * If you don’t have a Level 3 Diploma in Residential Childcare (or equivalent), we’ll pay for you to study and support you every step of the way You’ll start life as a RSW by joining our ‘Care Academy’ – 4 weeks of off the job training with experienced WG professionals to help you feel confident and ready to support our young people. At Witherslack Group, inclusion is part of who we are. We’re committed to creating an environment where everyone feels respected, valued and that they truly belong. As a specialist provider of education and care for children and young people with special educational needs, we understand the importance of embracing individuality and championing difference- especially when it comes to neurodiversity. We celebrate diverse perspectives, lived experiences, and the unique strengths that each person brings to our community. We welcome applications from people of all backgrounds, identities, and abilities. We are proud to be recognised as an inclusive employer and are committed to making our recruitment and workplace practices inclusive and accessible. If you need any adjustments to support you through the recruitment process or in the workplace, we’ll be there every step of the way. By building a diverse and inclusive team, we’re better able to support the children, young people and families we serve and ensure every member of our team can thrive, grow, and be their authentic self. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description and person specification, please click ___. To view our ex-offenders policy please click ___. Children’s Support Worker / Residential Support Worker / Care Worker / Career in Care / Working with Children / SEMH

Job Title: Maintenance Joiner Department Estates and Facilities Estates Operations Grade:Grade 5 Salary range: £27,319, up to £30,378 (depending on experience) Working arrangements: Permanent Full time (35 hours) Monday to Friday Participation in an on-call rota for out of hours cover (on-call and attendance payments applicable) Closing date: 14th December 2025 Shortlisting and interviews will take place throughout the advertising period and if it is possible to fill the vacancy before the specified closing date, the advert will closed immediately. The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here. The Role and Department As a member of the Estates and Facilities Directorate directly employed labour team, you will undertake mechanical repairs and maintenance work, to an agreed level, in compliance with industry standards, statutory requirements, and relevant codes of practice in a professional and customer-focussed manner. The Estates and Facilities Directorate provides essential services to Durham University and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses. Further information about the role and the responsibilities is at the bottom of this job description. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University, you will also receive access to the following fantastic benefits: • 27 days annual leave per year in addition to 8 public holidays and 4 customary days per year (39 days per year). The University closes between Christmas and New Year., • No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies., • Lots of support for health and wellbeing including discounted membership for our state-of-the-art sport and gym facilities and access to a 24-7 Employee Assistance Programme., • On site nursery is available and children's clubs in the summer holidays., • Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers)., • There is a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities., • The opportunity to take part in staff volunteering activities to make a difference in the local community., • Discounts are available via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions., • We offer generous pension schemes. Durham University is committed to equality diversity, inclusion and values Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University, equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply/Person Specification When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Your application should cover the following criteria: Essential Criteria Qualifications/Experience 1. Five GCSEs at least Grade C or level four (or equivalent) including English Language and Mathematics., 2. Recognised and registered CITB apprenticeship in joinery/carpentry, or other approved training., 3. Advanced craft certificate in joinery/carpentry, or equivalent approved training., 4. Professional craftsperson/practitioner with knowledge and expertise in buildings or estates services., 5. Experience of working within a team to ensure the delivery of high-quality services., 6. Experience of contributing to the delivery of joinery/carpentry services in residential and educational buildings., 7. Experience of diagnosing and repairing faults in building fabric, 8. Experience of managing time to meet deadlines., 9. Experience of completing maintenance documentation and related records., 10. Experience of achieving service delivery and performance targets. Skills/Abilities/Knowledge 11. Excellent spoken and written communication skills and the ability to develop effective working relationships, both internally and externally., 12. Strong digital competence across a range of digital devices and apps including digital communication tools, Microsoft 365 applications., 13. Ability to solve problems yourself and as part of a team and plan appropriate solutions., 14. Good knowledge of other building services disciplines and experience of working alongside other trades., 15. Ability to interpret work to be undertaken as outlined in routine instruction, drawings and specification., 16. Health and safety compliance knowledge, including risk assessments and method statements., 17. Ability to estimate material requirements., 18. Ability to use and operate the usual range of tools and equipment associated with the trade., 19. Ability to work on own initiative with minimal supervision., 20. Good customer care skills., 21. Flexible attitude to multi-skilled maintenance tasks, designed to maximise operational effectiveness. Desirable Criteria 1. Industry or professional knowledge/recognition relevant to the role supported by relevant courses or certification., 2. Committed to continuing professional development., 3. Ability to provide support for infrastructure projects., 4. Experience of working in occupied properties, historic and listed buildings., 5. Experience of providing advice and guidance to a range of customers and colleagues., 6. Ability to participate in networks to share and discuss good practice and exchange information. How to apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. Where there are desirable criteria, we would also urge you to provide any relevant evidence. While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application We prefer to receive applications online. We will update you about your application at various points throughout the selection process, via automated emails from oure-recruitmentsystem. Please check your spam/junk folder periodically to ensure you receive all emails. What you are required to submit • A CV, • A supporting statement/covering letter, which shows examples of how you meet all of the criteria within the Person Specification. Contact details If you would like to have a chat or ask any questions about the role, Dave Profit, Head of Maintenance Services, , would be happy to speak to you. Typical Role Requirements Service Delivery • Show a commitment to equality, diversity and inclusion and the University's values., • Undertake all joinery and small engineering works across the estate, appropriate to the grade and qualifications, including day-to-day repairs, planned maintenance and minor installation work., • Identify priorities and monitor processes and activities to ensure success., • When carrying out your role, apply relevant industry and professional standards to ensure that our facilities are safe, secure and appropriate for public access and use., • Respond to queries and provide information/advice, while raising more specialist or complex queries with more experienced team members., • Use your experience and problem-solving skills to investigate and resolve issues relevant to your role and make recommendations based on your findings., • Use your technical knowledge and specialist skills to [build, adapt, construct and repair fabric, fittings, buildings, services and equipment] using the resources available to you., • Ensure that information used to analyse [the service being delivered] is accurate and provide reports and analysis of patterns and trends to senior colleagues., • Monitor and analyse the use of equipment and resources to ensure efficiency and report your findings to senior colleagues., • Manage and monitor the use of [components, resources and equipment]., • Deliver infrastructure support services relating to the estate and buildings to support the University's activities., • Support the use of [assistive technologies, social media and applications] to meet security and safety requirements., • Prepare safety documents, method statements and risk assessments relating to activities across the estate., • Carry out some tasks in conditions commensurate with the type and nature of the work associated with the role, for example, moving and lifting heavy equipment, working at height, working with confined spaces, etc. Planning and Organising • Plan and organise own workload to deliver the role., • Organise and schedule resources, including stock control., • Monitor processes and activities to ensure team priorities are met., • Help to plan and evaluate the services provided by your area to ensure that requirements from your service are being met. Teamwork • Provide specialist support and advice to team members., • Make changes to the services provided by your team in discussion with other team members., • Identify opportunities and contribute to decisions on how to improve services being delivered by the team., • Seek feedback from [staff on their requirements from your service and recommend improvements to senior colleagues. Communication/Liaison • Use your knowledge and expertise to provide advice and guidance to resolve problems and respond to a wide range of queries., • Provide instruction and demonstration to others within [area of working beyond immediate team]., • Explain and demonstrate tasks to others to ensure that [components, equipment and processes] are used correctly., • Create good working relationships with other team members and anyone else that you come across as part of your role to work together on joint activities., • Create good working relationships with internal and external partners and suppliers to work together on joint activities., • Build relationships with contacts and contribute to internal and external networks to share good practice and exchange information., • Liaise with outside agencies, local authorities, suppliers and visitors to ensure that services are safe and secure., • Any other reasonable duties. Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement, which provides information on the collation, storing and use of data. When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.

Job Title: General Services Assistant Department Estates and Facilities Directorate Accommodation and Commercial Services Grade:Grade 2 Salary range: £23,478-£23,751 pro rata Working arrangements: Part-time (8 hours per week) 24/7 including evenings, nights and weekends Permanent Two days from seven Onsite working only Closing date: Sunday 7th December 2025 The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. We believe that inspiring our people to do outstanding things at Durham enables Durham people to do outstanding things professionally and personally. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here. The Role and Department As General Services Assistant, you will deliver a range of services across University premises, ensuring the University is well maintained, welcoming and a pleasant environment for students, University employees and commercial customers. Your role will encompass three key areas of responsibility: basic maintenance/minor DIY tasks; a range of portering duties; and ad-hoc security. The Estates and Facilities Directorate provides a number of essential services to Durham University and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses. Further information about the role and the responsibilities is at the bottom of this job description. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University, you will also receive access to the following fantastic benefits: • 27 Days annual leave per year, plus 8 public holidays and 4 customary days per year), a total of 39 days. The University closes between Christmas and New Year., • No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies., • Discounts via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions., • On site nursery and children's clubs during the summer holidays., • Lots of support for health and wellbeing including discounted membership for our state-of-the-art sport and gym facilities and access to a 24-7 Employee Assistance Programme., • The opportunity to take part in staff volunteering activities., • Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers), • If you are keen on advancing in your role or career, we have a genuine passion for developing our colleaguesfrom qualifications to IT skills, courses and apprenticeships. To be considered for this role, here are the skills/experience we're looking for: Essential Criteria 1. Good spoken and written communication skills., 2. Basic digital skills including the ability to use the internet and email., 3. Basic numeracy and literacy skills., 4. Evidence of personal development to maintain skills., 5. Experience of working under minimal direct supervision, as well as in a team., 6. Experience of managing time to meet deadlines., 7. Ability to follow instructions, written or spoken, accurately., 8. Evidence of ability to undertake basic DIY tasks., 9. Good attention to detail. Desirable Criteria 10. Ability to follow health and safety guidelines., 11. Health and Safety compliance knowledge., 12. Experience of working in a buildings or estates service., 13. Experience of portable appliance testing (PAT)., 14. Experience of working in, or with, a higher education institution., 15. Hold a full UK driving licence. How to apply We prefer to receive applications online. When you apply you need to submit a CV and/or a statement that tells us your experience and gives examples of how you meet the criteria above and/or submit the application form and include the information within the form. We will update you about your application at various points throughout the selection process, via automated emails from oure-recruitmentsystem. Please check your spam/junk folder periodically to make sure you have not missed any of our updates. Who to contact for more information If you would like to have a chat or ask any questions about the role or if you are struggling to complete the application process, Stephanie Rolfe, or Abbie Bell, would be happy to speak to you. Further information about the role Typical Role Requirements Here are the kind of activities that you'll be asked to undertake and ways in which you'll be expected to operate. Service Delivery • Provide an excellent, responsive service to our students, colleagues and anyone else you come across as part of your role by carrying out your tasks using the relevant procedures (for which we will provide training and documented service procedures)., • Look after yourself and others by following health and safety regulations including correctly wearing any protective clothing or equipment provided [e.g. safety shoes], being aware of any hazards and risks and reporting any incidents., • Learn and apply strict guidelines and risk assessments to ensure safe, secure practices when working in different environments., • Learn and apply strict procedures and guidelines to ensure compliance with regulations for all activities., • Carry out DIY tasks that may require specialist skills and may be physically demanding., • Clean and look after specialist equipment and tools, when necessary., • Use a range of equipment, tools, resources and digital services, to complete basis maintenance/minor DIY, portering or security duties, where necessary. Teamwork • Help and cooperate with the rest of your team., • Help colleagues and contractors, when required, with other key activities undertaken within your service, for example the security, safety, maintenance and upkeep of buildings, equipment and facilities., • Help to move, set-up and dismantle any specialist equipment, tools and resources, under supervision., • Learn new skills and practices from more experienced colleagues., • Bring any problems to the attention of more senior colleagues., • Adopt and promote a flexible approach to working, and be willing to cover absences, when given reasonable notice, including evenings and weekends, as business demands. Communication/Personal • Show a commitment to equality, diversity and inclusion and the University's values., • Respond to routine requests for information., • Use digital devices and apps (such as email) to communicate with students, colleagues and anyone else you come across as part of your role., • The role will require an element of physical manual handling, which can include lifting and transporting equipment and deliveries., • Any other reasonable duties. Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement, provides information on the collation, storing and use of data. When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.

The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here. Find out more about the benefits of working at the University and what it is like to live and work in the Durham area on our Why Join Us? - Information Page. The Role and the Department People are the most important asset of Durham University, and our HR Department is pivotal in ensuring that we attract, recruit, develop, reward and retain the very best talent from across the world into our University community. Building on our bold and ambitious University Strategy, a key role of HR is to secure the University's strategic aim, 'to be a world leading employer' by ensuring that our staff can reach their full potential. The HR Department plays a lead role in creating a working environment for our staff (and potential staff) which is supportive, stimulating and informative which provides for creative and innovative employment practices and opportunities. Our aim is to make sure that Durham University is a great place to work. Reporting to the Payroll Manager & Assistant Payroll Manager of HR Pay Service team the purpose of this role is to provide administrative support for Payroll activities. The post holder will be responsible for accurately processing payroll changes using a number of systems, ensuring that all activities are completed within the necessary timeframe, in accordance with policy, and that complete up to date records are maintained in accordance with legislation. The HR team have introduced a hybrid model of working where there is a requirement to work at least two days per week in the office, these days are flexible, but the expectation is that the whole team would be in together on these days. Further information about the role and the responsibilities is at the bottom of this job description. The base location for this role is Boldon House, our exciting new professional services hub. Boldon House is situated on the outskirts of Durham near the Arnison Centre in Pity Me. Boldon House brings a number of professional services teams together in a vibrant office environment which supports collaborative working and is designed to embrace hybrid working. To find out more, visit the project webpage: Boldon House - Durham University. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: • You'll receive 27 days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 39 days. The University closes between Christmas and New Year., • No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies., • You can access exclusive discounts via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, eating out and days out at various attractions., • Our on-site nursery is rated Outstanding by Ofsted, and you can access holiday camps for children aged 5-16., • We provide wide-ranging health and wellbeing support including discounted membership for our state-of-the-art sport and gym facilities and access to a 24-7 Employee Assistance Programme., • We offer all staff the opportunity to take part in volunteering activities to make a difference to the local community., • Our family friendly policies, including maternity and adoption leave, are among the most generous in the higher education sector (and likely above and beyond many employers)., • If you are keen on advancing in your role or career, we have a genuine passion for developing our colleagues from qualifications to IT skills, courses and apprenticeships., • We offer generous pension schemes with varying contribution amounts to help you plan for your future. Discover more about our total rewards and benefits package here. Durham University is committed to equality diversity, inclusion and values Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply To be considered for this role, here are the skills/experience we're looking for: Qualifications/Experience 1. Five GCSEs at least Grade C or level four (or equivalent) including English Language and Mathematics or equivalent experience., 2. Experience of working in a busy office environment delivering front line administrative services or having relevant qualifications for the role., 3. Experience of managing time to meet deadlines and working under pressure without compromising on quality. Skills/Abilities/Knowledge 4. Good digital skills including experience in using digital devices and apps including -internet, email, digital communication tools, Microsoft 365 applications, digital booking systems., 5. Committed to continuing professional development., 6. Ability to solve problems and resolve straightforward issues yourself and as part of a team., 7. Ability to provide advice and guidance to a range of colleagues and customers., 8. Experience and understanding of payroll related compliance, 9. Strong analytical skills and the ability to solve problems, 10. Good communications skills, work well under pressure and to tight deadlines. Desirable Criteria 1. The candidate would ideally have knowledge of Oracle Fusion or a similar cloud-based Payroll system, 2. Experience of working in an organisation that has multiple contract types and both hourly paid and salaried staff., 3. Holds a CIPP qualification (or equivalent) and able to demonstrate continuing professional development required to maintain professional recognition within a payroll arena. How to apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. Where there are desirable criteria we would also urge you to provide any relevant evidence. Please don't forget to check if there is any weighted criteria (see above). While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application We prefer to receive applications online. We will update you about your application at various points during the process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails What you are required to submit: • A CV, • A covering letter which shows examples of how you meet all of the criteria within the Person Specification Contact details If you would like to have a chat or ask any questions about the role, Christina Mancini would be happy to speak to you. Typical Role Requirements Here are the kind of activities that you'll be asked to undertake and ways in which you'll be expected to operate. Service Delivery • Show a commitment to equality, diversity and inclusion, and the University's values., • Provide an excellent and timely service to our students, your colleagues and anyone else you come across as part of your role., • Use your experience and problem-solving skills to resolve routine issues relevant to your role such as payment queries and provide information and updates to help your team find solutions., • Collect, organise and record data and information accurately and provide reports as required., • Promote positive wellbeing arrangements which benefit you and your team., • When carrying out your role, use and apply relevant professional and regulatory standards [e.g. data protection] when managing data., • Use standard office-based devices and applications such as Word, Excel and Powerpoint, to deliver services., • Update guidance on standard operating procedures followed by the team., • Arrange meeting/event venues and travel arrangements for other team members. Teamwork • Resolve queries and respond to requests for information and advice and bring any complex issues to the attention of more experienced team members., • Help your team organise and provide administrative services that support key activities undertaken within your service and contribute to team planning activities., • Help your team ensure that products and services are adapted in response to feedback and to meet changing demands. Communication/Liaison • Seek feedback from students, staff and anyone else that you come across as part of your role on their requirements from your service to ensure that their reasonable expectations are being met., • Record information [e.g. bookings for activities/events] and respond to queries which you receive., • Liaise with staff in other areas, professional organisations and agencies to ensure that services are being delivered in an efficient and collaborative way., • Liaise with external suppliers, contractors, specialists and service providers to plan the delivery of services and events., • Provide support for meetings, working groups and committees, such preparing and sending documents for meetings, drafting reports and taking minutes., • Any other reasonable duties. Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement Privacy Notices - Durham University which provides information on the collation, storing and use of data. When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.

The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here. Find out more about the benefits of working at the University and what it is like to live and work in the Durham area on our Why Join Us? - Information Page. The Role and the Department The Life Science Support Unit (LSSU) has had an active role within the research community here at Durham University for over 50 years and facilitates research projects across various disciplines. As a major research support facility, it currently houses and supports research and expertise from neuroscience, agritechnology, anthropology, biology, chemistry and ecology, and has been providing both Polyclonal and Monoclonal antibody production services to a range of both academic research groups and commercial partners for over 20 years. The LSSU is a multi-species facility and can provide for aquatics, rodent and rabbit husbandry. We have a range of housing options available from conventional to IVCs and isolator units, depending upon researcher need and colony requirements. The job role involves laboratory animal husbandry and welfare, knowledge of relevant Health and Safety regulations, and working under the Animal (Scientific Procedures) Act 1986. The role holder will be expected to hold a PIL AB/ABC licence and have experience in rabbit, fish and rodent management. You will be able to work on tasks individually and as part of a team. The role involves undertaking animal husbandry duties including cleaning and daily care, welfare and environmental enrichment of stock and experimental animals. Support and assist research staff. The successful applicant will be expected to work weekends and during closure periods on a rota basis. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: • You'll receive 27 days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 39 days. The University closes between Christmas and New Year., • No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies., • You can access exclusive discounts via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, eating out and days out at various attractions., • Our on-site nursery is rated Outstanding by Ofsted, and you can access holiday camps for children aged 5-16., • We provide wide-ranging health and wellbeing support including discounted membership for our state-of-the-art sport and gym facilities and access to a 24-7 Employee Assistance Programme., • We offer all staff the opportunity to take part in volunteering activities to make a difference to the local community., • Our family friendly policies, including maternity and adoption leave, are among the most generous in the higher education sector (and likely above and beyond many employers)., • If you are keen on advancing in your role or career, we have a genuine passion for developing our colleagues from qualifications to IT skills, courses and apprenticeships., • We offer generous pension schemes with varying contribution amounts to help you plan for your future. Discover more about our total rewards and benefits package here. Durham University is committed to equality, diversity and inclusion Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply To be considered for this role, here are the skills/experience we're looking for: Qualifications/Experience 1. Five GCSEs at least Grade C or level four (or equivalent) including English Language and Mathematics or equivalent experience., 2. Experience of working in a similar environment and working with other more specialist technicians or researchers., 3. Experience of working in a team providing advice and guidance to colleagues and stakeholders., 4. Experience of managing time to meet deadlines. Skills/Abilities/Knowledge 5. Good spoken and written communication skills., 6. Good digital skills including experience in using digital devices and apps including [the internet, email, digital communication tools, Microsoft 365 applications, digital booking systems], 7. Knowledge relevant to the role ideally supported by relevant courses or certifications, including a PIL under A(SP)A., 8. Committed to continuing professional development., 9. Knowledge of health and safety issues such as risk assessments and safe working practices., 10. Ability to solve problems and resolve straightforward issues yourself and as part of a team. Desirable Criteria 11. Hold or be working towards L3 IAT Diploma in Laboratory Animal Science, 12. Experience with other species in a laboratory environment How to apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. Where there are desirable criteria we would also urge you to provide any relevant evidence. Please don't forget to check if there is any weighted criteria (see above). While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application We prefer to receive applications online. We will update you about your application at various points during the process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails What you are required to submit: • A CV If you would like to have a chat or ask any questions about the role, Adele Kitching would be happy to speak to you Typical Role Requirements Here are the kind of activities that you'll be asked to undertake and ways in which you'll be expected to operate. Service Delivery • Show a commitment to equality, diversity and inclusion, and the University's values., • Provide an excellent and timely service to our researchers and commercial partners, • Use your experience and problem-solving skills to investigate and resolve issues relevant to your role such as animal welfare and provide information and updates to help your team find solutions., • Collect, organise and record data and information accurately and provide reports as required., • Promote positive wellbeing arrangements which benefit you and your team., • When carrying out your role, use and apply relevant professional and regulatory standards for example A(SP)A, Health and Safety legislation, • Draft and distribute subject specific technical information., • Provide guidance to others to make sure technical equipment is used safely., • Follow and provide guidance on health and safety requirements which are relevant to your role. Research Support • Set-up and prepare equipment and resources within the LSSU to carry out research activities and for external clients including procedural work as outlined in project licenses to meet sector and professional body standards., • Contribute to the construction and/or repair of equipment including isolators, individually ventilated cages, autoclaves and centrifuges under the supervision of more experienced staff., • Provide instruction and demonstrations to users of the LSSU and oversee the safe use of a wide range of physical and digital equipment and tools., • Liaise with academic staff and students to identify practical resources and equipment (including animals, consumables and surgical requirements) necessary to meet project outputs. Teamwork • Help your colleagues to organise, plan and prepare for new research projects and contribute to team planning activities., • Resolve queries and respond to requests for information and advice and bring any complex issues to the attention of more experienced team members., • Help your colleagues to carry out regular safety checks including visual inspections equipment within the LSSU., • Help your team provide safe, secure and appropriate research environments., • Help to carry out and complete risk assessments and follow established procedures when responding to potentially harmful situations. Communication/Liaison • Seek feedback from research staff and external partners on their requirements from your service to ensure that their reasonable expectations are being met., • Record information for example animal welfare, environmental information and respond to queries which you receive., • Liaise with staff in other areas to ensure that services are being delivered in an efficient and collaborative way., • Liaise with external partners for example the Named Veterinary Surgeon and external clients to ensure a smooth and efficient service., • Any other reasonable duties. Useful links If you would like further information you may find the following will help Animal Research - Durham University Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement Privacy Notices - Durham University which provides information on the collation, storing and use of data. When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.

The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here. Find out more about the benefits of working at the University and what it is like to live and work in the Durham area on our Why Join Us? - Information Page. The Role and the Department The Development and Alumni Relations Office (DARO) is responsible for coordinating philanthropy, alumni and supporter engagement and advancement communications on behalf of the University. DARO works with colleges, academic departments, research centres and institutes, wider student experience partners, and professional departments to engage over 200,000 alumni and supporters around the world. In support of this global operation, the Alumni and Supporter Engagement (ASE) team are ultimately responsible for maintaining lifelong connections, driving continuously higher levels of engagement, including: providing opportunities and support for our alumni; engaging and managing volunteers across a range of areas - from colleges support to global ambassadors; managing annual giving and fundraising appeals; and developing advancement communications initiatives. The ASE team consists of a dedicated team of Advancement professionals underpinning and complementing the vital work of DARO. The ASE Officer (Events) is part of a bespoke Events unit within the ASE team. The post-holder will support and, where appropriate lead, the delivery of all alumni and supporter engagement and fundraising events activity, running multiple and often simultaneous events across various stakeholders and markets. The post-holderwillalsoplaya criticalrolewithin the delivery of thebicentenary fundraising campaign'- amajor philanthropic initiative which seeks to support the next generation of inspiration and leadership at Durham and the delivery of the Alumni and Supporter engagement strategy initiatives. This role will suit a candidate who is interested in building on their events experience and is enthusiastic about their own development and that of the team. DARO operate a hybrid working system with an expected two days working in the office at Boldon House. The base location for this role is Boldon House, our exciting new professional services hub. Boldon House is situated on the outskirts of Durham near the Arnison Centre in Pity Me. Boldon House brings a number of professional services teams together in a vibrant office environment which supports collaborative working and is designed to embrace hybrid working. To find out more, visit the project webpage: Boldon House - Durham University. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: • You'll receive 27 days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 39 days. The University closes between Christmas and New Year., • We offer a generous pension scheme, and as a new member of staff you will be automatically enrolled into the University Superannuation Scheme (USS)., • No matter how you travel to work, we have you covered. We have ample parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies. You can also take advantage of our cost-effective and environmentally friendly Tusker Car Benefit Scheme, allowing you to lease a brand-new electric or hybrid vehicle with savings on tax and National Insurance., • We have a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities., • We provide wide-ranging health and wellbeing support including discounted membership for our state-of-the-art sport and gym facilities and access to a 24-7 Employee Assistance Programme., • Our on-site nursery is rated Outstanding by Ofsted, and you can access holiday camps for children aged 5-16., • Our family friendly policies, including maternity and adoption leave, are among the most generous in the higher education sector (and likely above and beyond many employers)., • We offer all staff the opportunity to take part in volunteering activities to make a difference in the local community., • You can access exclusive discounts via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, eating out and days out at various attractions., • Various salary sacrifice schemes are also available to help you take advantage of tax savings on benefits., • If you are moving to Durham, you may be eligible for help with removal costs, and we have a dedicated team who can help you with the practicalities such as house hunting and schools. If you need a visa, we cover most visa costs and offer an interest free loan scheme to pay for dependant visas. Discover more about our total rewards and benefits package here. Durham University is committed to equality, diversity and inclusion Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply/Person Specification When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criteria has an asterisk* next to it, it may be given additional weighting when your application is considered. Your application should cover the following criteria: Essential Criteria Qualifications/Experience 1. Five GCSEs at least Grade C or level four (or equivalent) including English Language and Mathematics or a Post-16 qualification or equivalent experience., 2. Experience and expertise in the development and delivery of events., 3. Experience of providing advice and guidance to a range of customers and colleagues., 4. Experience of implementing policies and procedures. Skills/Abilities/Knowledge 5. Relevant experience of events management., 6. Experience of Project management and project leadership from start through to completion, 7. Excellent spoken and written communication skills including the ability to develop effective working relationships, both internally and externally., 8. Strong digital competence across a range of digital devices and apps including digital communication tools, Microsoft 365 applications, business systems., 9. Committed to continuing professional development., 10. Ability to plan and organise events and activities involving the service., 11. Ability to solve problems as part of a team and decide on and plan appropriate solutions., 12. Ability to participate in networks to share and discuss good practice and exchange information., 13. Ability to contribute to operational planning activities. Desirable Criteria 14. A degree or equivalent level of qualification, or equivalent professional experience., 15. Relevant experience of events management, volunteer management, project management or fundraising in either a higher education or charity setting., 16. Experience of working within an Alumni Relations/Engagement, Membership Services or Development/Fundraising environment. How to apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. Where there are desirable criteria we would also urge you to provide any relevant evidence. Please don't forget to check if there is any weighted criteria (see above). While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application We prefer to receive applications online. We will update you about your application at various points during the process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails. What you are required to submit: • A CV, • A covering letter or statement which shows examples of how you meet all of the criteria within the Person Specification Contact details If you would like to have a chat or ask any questions about the role, Louise Strong, Senior Alumni Engagement Manager - Events would be happy to speak to you. Contact Typical Role Requirements Service Delivery • Show a commitment to equality, diversity and inclusion, and the University's values., • Ensure that the University's procedures and values are always reflected in all aspects of the service and adapt ways of working where this is not evident., • Provide specialist advice and make decisions to resolve problems relating to the services you are responsible for example a project or an event., • Use your experience and problem-solving skills to investigate and resolve issues relevant to your role and make recommendations based on your findings., • Manage, maintain and monitor designated equipment, facilities, and systems to ensure safety, security and compliance., • Provide the best possible service to staff, students, alumni and others who you work with by reviewing and making suggestions to improve the service., • Collect and record data and information accurately., • Organise and analyse data and information to ensure it is accurate and provide reports to senior colleagues on patterns and trends., • Ensure that public areas are safe and secure and respond to and report any incidents., • Support the welfare of our students and refer them to appropriate support services when necessary. Planning and Organising • Plan and organise your workload to deliver the role., • Manage the delivery of frontline services in a variety of different outlets and buildings across the University., • Plan, manage and deliver assigned projects, activities and events e.g. Congregation alumni stand in accordance with agreed objectives., • Supervise the work of staff and teams involved in delivering events, project work or core operational service., • Seek feedback from staff, students and anyone else that you come across as part of your role to ensure that the service is updated to meet customer expectations., • Manage budgets and expenditure including buying (and returning) goods and services. Communication/Liaison • Develop and improve services by taking part in meetings, working groups and committees., • Liaise with other service areas to ensure the most diverse and accessible delivery and promotion of projects, events and initiatives., • Create good working relationships, including internal and external networks, which allow you to increase your knowledge and skills while swapping information with peers., • Act as a key point of contact between the University and internal and external stakeholders, including donors and employers., • Build relationships with contractors and third-party suppliers to share good practice, exchange information and work together on joint initiatives., • Deliver internal and external presentations and public relations events promoting the Durham University reputation, encouraging participation and income generation., • Any other reasonable duties. Specific role requirements • This role will require some evening and weekend work. This will be agreed in advance with the line manager., • This role may require some regular national and some international travel. Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement Privacy Notices - Durham University which provides information on the collation, storing and use of data. SECONDMENT The post is full time, fixed term for a one year period and may be offered on an internal secondment basis subject to the agreement of the current line manager. When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.

Job Title: Cleaning Assistant Department Estates and Facilities Directorate Accommodation and Commercial Services Grade:Grade 1 Salary range: £23,205 (pro-rata) Working arrangements: Part-time (see below for shift details) Permanent Onsite working only For available shifts, please see below Closing date: Sunday 7th December 2025 Interview date: Tuesday 16th December 2025 (between 8am-12pm) Available Shifts: Full year: • 1x 7 hours, 2 days out of 7, 52 weeks, indicative working pattern 6am-9.30am, Saturday and Sunday, • 2x 15 hours, 5 days out of 7, 52 weeks, indicative working pattern 6am-9am, Monday to Friday Term Time Only: • 1x 8 hours, 2 days out of 7, 30 weeks, indicative pattern,1pm-5pm, Saturday and Sunday, • 1x 15 hours, 5 days out of 7 , 35 weeks , indicative pattern 6am-9am, Monday-Friday, • 1 x 14 hours , 2 days out of 7 , 30 weeks, indicative pattern 6am-2pm, Saturday and Sunday, • 1 x 12 hours, 2 days out of 7 , 30 weeks, indicative pattern 6am-12.30pm, Saturday and Sunday The University At Durham University, we are proud of our people, because they are at the heart of our globally outstanding institution, which is a key part of our local community. We inspire our people to do extraordinary things and we invite you to join our fantastic team. Across the University, we have a huge variety of roles and responsibilities, which together make us one large and successful community. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. At the University we promote and actively champion equality, diversity and inclusion. It is crucial that everyone can be themselves and can flourish in an environment where everyone respects each other and is treated fairly. We want our people and wider community to feel happy, secure and proud to be a part of Durham. We are looking for the same values in you. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. For more information on our EDI strategy and values, click here. The Role and Department As Cleaning Assistant, you will deliver a range of cleaning and housekeeping services across University premises, including the cleaning and servicing of facilities, offices and common areas, used by students, staff and commercial customers. The Estates and Facilities Directorate provides a number of essential services to Durham University and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses. Further information about the role and the responsibilities is at the bottom of this job description. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University, you will also receive access to the following fantastic benefits: • 27 Days annual leave per year (in additional to 8 public holidays and 4 customary days per year), a total of 39 days, including time off between Christmas and New Year., • No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies., • Discounts via our benefits portal, including money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions., • On site nursery is available and children's clubs in the summer holidays., • Lots of support for health and wellbeing including discounted membership for our state-of-the-art sport and gym facilities and access to a 24-7 Employee Assistance Programme., • The opportunity to take part in staff volunteering activities., • Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers). To be considered for this role, here are the skills/experience we're looking for: Essential Criteria 1. Good spoken and written communication skills., 2. Basic numeracy and literacy skills., 3. Evidence of personal development to maintain skills., 4. Ability to work alone but build positive working relationships and work in a team., 5. Ability to manage time to meet deadlines., 6. Ability to follow instructions, spoken or written, accurately., 7. Good attention to detail., 8. Ability to deal effectively with staff and customers at all levels. Desirable Criteria 1. Basic digital skills including the ability to use the internet and email., 2. BICS or First Aid trained., 3. Previous housekeeping and/or cleaning experience. How to apply We prefer to receive applications online. When you apply you need to submit a CV and/or a statement that tells us your experience and gives examples of how you meet the criteria above. We will update you about your application at various points throughout the selection process, via automated emails from oure-recruitmentsystem. Please check your spam/junk folder periodically to make sure you have not missed any of our updates. Who to contact for more information If you would like to have a chat or ask any questions about the role or if you are struggling to complete the application process, Stephanie Rolfe, Housekeeping, Cleaning and General Services Manager, , would be happy to speak to you. Typical Role Requirements Here are the kind of activities that you'll be asked to undertake and ways in which you'll be expected to operate. Service Delivery • Provide an excellent, responsive service to our students, staff and others by carrying out your tasks using the relevant procedures (which we will provide training for)., • Look after yourself and others by following health and safety regulations, including correctly wearing any protective clothing or equipment provided, e.g., uniform provided e.g., safety shoes, and be aware of any hazards., • Learn how to use everyday equipment and tools e.g., cleaning equipment, digital devices, software and applications., • Follow instructions from a supervisor to learn the correct methods to deliver set tasks and procedures., • Learn how to, and deliver, services in line with regulatory and statutory guidelines and protocols., • Keep physical internal and external environments, buildings and services in a safe and secure working order., • A commitment to equality, diversity and inclusion and the University's values. Teamwork • Help and cooperate with the rest of your team., • Support other team members to deliver a frontline student, staff or visitor service, when asked., • Help colleagues maintain facilities and equipment safely and securely., • Bring any problems to the attention of more senior colleagues., • Adopt and promote a flexible approach to working and be willing to cover absences, when given reasonable notice, including evenings and weekends, as business demands. Communication/Personal • Show a commitment to equality, diversity and inclusion and the University's values., • Use digital devices and apps (such as email) to communicate with staff, students, and others., • Ensure own work is completed in accordance with risk assessments specific to tasks and environments., • Attend all training and development, as required. Other • Undertake an element of physical manual handling, which can include lifting and transporting equipment and deliveries., • Any other reasonable duties. Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement, provides information on the collation, storing and use of data. When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.

The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here. Find out more about the benefits of working at the University and what it is like to live and work in the Durham area on our Why Join Us? - Information Page. The Role and the Department The Department of Physics at Durham University is one of the leading UK Physics departments with an outstanding reputation for excellence in teaching, research and employability of our students. The Department is committed to advancing equality and we aim to ensure that our culture is inclusive, and that our systems support flexible and family-friendly working, as recognised by our Juno Champion and Athena SWAN Silver awards. We recognise and value the benefits of diversity throughout our staff and students. A part-time fixed-term Project Officer position is available to support a new research project within the Durham Quantum Light and Matter group. The position is funded by UKRI and the research project is focussing on understanding the behaviour of interacting many-body quantum systems. The project is a collaboration with researchers in Durham, London, Birmingham, France, Germany and the USA. The post holder will work directly with Prof. Simon Cornish (Physics) the science lead and overall programme manager. To find out more, visit the project webpage: Durham Quantum Light and Matter webpage: Welcome to Durham QLM Please note that this role may involve travel beyond the University, including visits to project partner institutions, external events and collaborative meetings. Flexibility and willingness to travel are therefore important aspects of the role. This role is offered on a fixed term (5 years) part time (14 hours per week) basis. Working pattern will be subject to agreement. The target start date for this position is no later than 1 February 2026. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: • You'll receive 27 days annual leave per year in addition to 8 public holidays and 4 customary days per year (a total of 39 days) pro-rata to the part-time contract. The University closes between Christmas and New Year., • We offer a generous pension scheme, and as a new member of staff you will be automatically enrolled into the University Superannuation Scheme (USS)., • No matter how you travel to work, we have you covered. We have ample parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies. You can also take advantage of our cost-effective and environmentally friendly Tusker Car Benefit Scheme, allowing you to lease a brand-new electric or hybrid vehicle with savings on tax and National Insurance., • We have a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities., • We provide wide-ranging health and wellbeing support including discounted membership for our state-of-the-art sport and gym facilities and access to a 24-7 Employee Assistance Programme., • Our on-site nursery is rated Outstanding by Ofsted, and you can access holiday camps for children aged 5-16., • Our family friendly policies, including maternity and adoption leave, are among the most generous in the higher education sector (and likely above and beyond many employers)., • We offer all staff the opportunity to take part in volunteering activities to make a difference in the local community., • You can access exclusive discounts via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, eating out and days out at various attractions., • Various salary sacrifice schemes are also available to help you take advantage of tax savings on benefits., • If you are moving to Durham, you may be eligible for help with removal costs, and we have a dedicated team who can help you with the practicalities such as house hunting and schools. If you need a visa, we cover most visa costs and offer an interest free loan scheme to pay for dependant visas. Discover more about our total rewards and benefits package here. Durham University is committed to equality, diversity and inclusion Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. It's important to us that all of our colleagues are aligned to both our values and commitment to EDI. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply/Person Specification When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criteria has an asterisk* next to it, it may be given additional weighting when your application is considered. Your application should cover the following criteria: Essential Criteria Qualifications/Experience 1. Five GCSEs at least Grade C or level four (or equivalent) including English Language and Mathematics or a Post-16 qualification or equivalent experience., 2. Proven experience and expertise in developing and delivering high-level administrative services., 3. Experience of providing advice and guidance to a diverse range of customers and colleagues., 4. Experience of implementing policies and procedures. Skills/Abilities/Knowledge 5. Excellent spoken and written communication skills including the ability to develop effective working relationships, both internally and externally., 6. Strong digital competence across a range of digital devices and apps including digital communication tools, Microsoft 365 applications, SharePoint etc., 7. Committed to, and evidence of, continuing professional development., 8. Ability to plan and organise large-scale events and workshops in collaboration with project partners., 9. Ability to solve problems and decide on and plan appropriate solutions., 10. Ability to engage in networks to share and discuss good practice and exchange information., 11. Evidence of meeting management (including scheduling, taking minutes and tracking actions)., 12. Evidence of a high level of initiative and the ability to work independently., 13. Ability to manage and effectively maintain records. Desirable Criteria 14. Experience in managing budgets and financial processes., 15. Experience in developing and maintaining a project website., 16. Experience in supporting a multi-partner programme. How to apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. Where there are desirable criteria we would also urge you to provide any relevant evidence. Please don't forget to check if there is any weighted criteria (see above). While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application We prefer to receive applications online. We will update you about your application at various points during the process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails What you are required to submit: • A CV., • A covering letter or statement which shows examples of how you meet all of the criteria within the Person Specification. Contact details If you would like to have a chat or ask any questions about the role, Professor Simon Cornish () would be happy to speak to you. Typical Role Requirements Service Delivery • Show a commitment to equality, diversity and inclusion, and the University's values., • Ensure that the University's procedures and values are always reflected in all aspects of the service provided and adapt ways of working where this is not evident., • Provide specialist advice and make decisions to resolve problems relating to the services you are responsible., • Use your experience and problem-solving skills to investigate and resolve issues relevant to your role and make recommendations based on your findings., • Manage, maintain and monitor designated systems to ensure safety, security and compliance., • Provide the best possible service to the staff, students and others involved in the project by reviewing and making suggestions to improve the service., • Collect and record data and information accurately., • Organise and analyse data and statistics to ensure it is accurate and provide reports to senior colleagues., • Implement any changes or processes to ensure the accuracy and integrity of data and information. Planning and Organising • Plan and organise your workload to deliver the role., • Plan, manage and deliver assigned projects, activities and events in accordance with agreed project objectives., • Supervise the work of staff and teams involved in delivering project related events., • Seek feedback from staff, students and anyone else that you come across as part of your role to ensure that the service is updated to meet customer expectations., • Manage budgets and expenditure including buying (and returning) goods and services, and provide related advice and guidance to other staff. Communication/Liaison • Develop and improve services by taking part in meetings, working groups and committees., • Create good working relationships, including internal and external networks which allow you to increase your knowledge and skills, while swapping information with peers., • Build relationships with project partners to share good practice, exchange information and work together on joint initiatives., • Any other reasonable duties. Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement Privacy Notices - Durham University which provides information on the collation, storing and use of data. The post is part time, and fixed term for a 5 year period. When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.

Job Title: Senior Fire Safety Engineer Department Estates and Facilities Directorate Business and Campus Services Grade: Grade 8 Salary range: £47,389-£56,535 Working arrangements: Full time (nominal 35 hours) Permanent Evenings and weekend working, as business needs There may be a requirement to participation in an out-of-hours on-call rota Hybrid working (minimum of two days per week onsite, depending on business needs, after the initial training/induction period) Closing date: Shortlisting and interviews will take place throughout the advertising period and if it is possible to fill this vacancy before the closing date, the advert will be closed immediately The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. We believe that inspiring our people to do outstanding things at Durham enables Durham people to do outstanding things professionally and personally. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here. The Role and Department As Senior Fire Safety Engineer, you will be responsible for applying advanced fire engineering principles in the design and assessment of buildings across a diverse estate. This includes the technical delivery of fire safety services, design and drawing appraisals, and ensuring compliance with Approved Document B, BS9999, BS9991 or performance-based fire engineering solutions. You will provide expert advice on a wide range of fire safety issues such as compartmentation, passive and active fire protection systems, occupancy levels, fire escape strategies, emergency lighting, alarms, fire suppression systems, fire-fighting equipment, and specialist systems. You will also assess fire safety arrangements for disabled occupants, fire appliance access, and construction-phase fire safety. You will produce and review Fire Safety Manuals and provide technical guidance throughout the project lifecycle. Extensive experience in fire dynamics and delivering fire engineering consultancy across complex projects is essential. In addition to technical expertise, you will lead the Fire Safety team, providing strategic direction, operational oversight, and professional development, while fostering a culture of continuous improvement. You will also be required to lead on policy development, internal governance, and quality assurance, ensuring compliance with regulatory frameworks and institutional standards. By promoting a deep understanding of fire safety policy and external developments, you will play a key role in shaping the future of fire safety provision within the University. The Estates and Facilities Directorate provides essential services to Durham University and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses. Further information about the role and the responsibilities is at the bottom of this job description. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University, you will also receive access to the following fantastic benefits: • 30 Days annual leave, in addition to 8 public holidays and 4 customary days per year - a total of 42 days per year., • The University closes between Christmas and New Year., • We offer a generous pension scheme. As a new member of staff you will be automatically enrolled into this University Superannuation Scheme (USS) which the University will also add contributions to., • No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies., • There is a genuine commitment to developing our colleagues professionally and personally.There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities., • Lots of support for health and wellbeing including discounted membership for our state-of-the-art sport and gym facilities and access to a 24-7 Employee Assistance Programme., • On site nursery is available and children's clubs in the summer holidays., • Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers)., • The opportunity to take part in staff volunteering activities to make a difference in the local community., • Discounts are available via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions., • A salary sacrifice scheme is also available to help you take advantage of tax savings on benefits., • If you are moving to Durham, we can help with removal costs and we have a dedicated team who can help you with the practicalities such as house hunting and schools.If you need a visa, we cover most visa costs and offer an interest free loan scheme to pay for dependant visas. Durham University is committed to equality diversity, inclusion and values Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. It's important to us that all of our colleagues are aligned to both our values and commitment to EDI. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply/Person Specification When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Where a criteria has an asterisk* next to it, it may be given additional weighting when your application is considered. Further information about the role and responsibilities is at the end of this job description. Your application should cover the following criteria: Essential Criteria Qualifications/Experience 1. Educated to degree level in a relevant discipline or substantial equivalent experience in a similar role., 2. MFireE and IFE Level 5 Diploma in Fire Engineering Design, or equivalent., 3. Chartered, or working towards chartered status, as a Fire Safety Engineer., 4. Professional practitioner with specialist up-to-date fire safety law, building codes and best practice and expertise to influence service delivery and activities within the organisation., 5. Experience of participating in networks to share and discuss good practice and develop strong and productive working relationships., 6. Experience of delivering and developing specialist fire safety advice, guidance and oversight for buildings and estates., 7. Experience of developing and implementing fire safety management systems., 8. Experience of auditing fire safety management systems against a recognised standard., 9. Experience of providing specialist fire safety advice and guidance to a range of customers and colleagues, including more senior colleagues., 10. Experience of implementing fire safety policies and procedures and supporting service improvements. Skills/Abilities/Knowledge 11. Knowledge of fire modelling simulation., 12. Knowledge and familiarity on computer aided design (CAD) packages, building information management (BIM), active fire protection (AFP) and passive fire protection (PFP)., 13. Excellent spoken and written communication skills including the ability to develop effective working relationships, both internally and externally., 14. Strong digital competence across a range of digital devices and apps including digital communication tools and Microsoft 365 applications., 15. Track record of working as a Fire Engineer with experience in designing and implementing fire safety strategies in new and existing buildings., 16. Knowledge and understanding of fire dynamic, heat transfer and smoke behaviour principles., 17. Ability to apply the principles of good practice in fire safety risk management to unusual and non-standard problems, proposing practical and proportionate solutions., 18. Ability to solve problems and decide on and plan appropriate solutions., 19. Extensive knowledge and experience of ensuring compliance with regulatory and organisational policy and guidelines, and fire risk assessment principles., 20. Ability to contribute to planning at operational and strategic levels., 21. Ability to deliver engaging training. Desirable Criteria 1. Demonstrable, relevant experience working in a large complex organisation., 2. Experience of applying fire safety practices in a higher education institution or similar diverse environment. How to apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. It will be at the discretion of the recruiting panel as to whether they will also consider any desirable criteria, but we would urge candidates to provide evidence for all criteria.Please don't forget to check if there is any weighted criteria (see above). While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application We prefer to receive applications online. We will update you about your application at various points throughout the selection process, via automated emails from oure-recruitmentsystem. Please check your spam/junk folder periodically to make sure you have not missed any of our updates. What you need to submit • A CV, • A supporting statement which outlines how you meet all of the criteria within the Person Specification. Contact details For a chat about the role or any further information please contact Andy Mulligan, Director of Health, Safety and Fire, Business Resilience and Security Risk, Typical Role Requirements Service Delivery • Provide expert professional fire safety engineering advice, guidance and support., • Deliver specialist services, including fire safety investigations, and quality and regulatory audits, as an expert practitioner in fire safety engineering; making recommendations and identifying priorities to improve fire safety across the estate., • Assess and understand the main British fire safety legislation and standards applied to buildings, such as Approved Document B (AD B), BS9999, BS7974, etc., • Lead the design, development and implementation of fire safety strategies and reports, and influence organisational transformation., • Show a commitment to equality, diversity and inclusion and the University's values., • Develop and apply an in-depth understanding of university policy and external developments when carrying out you role., • Ensure that policy and regulatory standards are met by activities and processes and carried out in services you are responsible for., • Use your professional knowledge and experience as a Fire Safety Engineer to resolve problems, shape processes and activities, develop systems and provide subject matter expertise and advice., • Use your managerial and leadership expertise to identify priorities and shape the Fire Safety service to achieve the required outcomes., • Look for ways to continually improve services and take a lead role in the development and implementation of assigned fire safety policies, processes, quality standards, procedures and systems., • Initiate and manage business process reviews to improve the service in your area., • Ensure data (commercially sensitive and/or personal) is appropriately stored and managed., • Receive information on, and investigate incidents and accidents, formulating and implementing any follow-up actions. Planning and Organising • Contribute to the development of operational plans relevant to your area., • Contribute to the scoping and resource planning across a range of fire safety activities, at operational and possibly strategic level., • Lead reviews and design verification of fire safety solutions in all projects., • Lead the development of fire risk assessments and a programme of fire safety inspections., • Lead and manage fire safety projects, monitoring performance, providing progress reports and taking action to ensure agreed outcomes are met., • Assign activities within agreed operational and strategic plans to relevant project teams for them to deliver., • Lead the design and implementation of transformative service developments., • Research technological/system/facility trends to determine the implications and opportunities to change how services are delivered in your area., • Manage and monitor health and safety assessments, security procedures and fire risk assessments, to ensure compliance., • Allocate and monitor designated budgets, expenditure and resources. Team Development • Manage and develop the people, performance and resources of the Fire Safety team to ensure that a customer focussed service is provided., • Help shape the skills and expertise needed to deliver a professional service by recruiting, inducting and training team members and structuring the team in way that will best meet operational and strategic priorities., • Ensure that your team can deliver the required services by devolving and delegating responsibilities to appropriate team members, • Carry out regular performance reviews to provide feedback on objectives and expectations and identify any development needs., • Handle most HR issues and support the welfare and wellbeing of your team referring more complex issues to specialist services or more senior managers. Communication/Liaison • Lead internal fire safety meetings, working groups and sub-committees at operational level to influence governance, organisational policy and standards for the fire safety service., • Advise on appropriate fire safety solutions at internal and external design meetings., • Influence University policy, standards and governance by leading operational business meetings, working groups and sub-committees., • Provide professional fire safety guidance and advice when managing complaints, referrals and specialist services., • Build and establish contacts and networks with key stakeholders, internal and external staff, suppliers, contractors and industry specialists., • Create positive working relationships, including internal and external networks, using your networks to increase your knowledge and skills, swap information with peers and positively influence the University's reputation., • Represent the service and University at promotional events., • Any other reasonable duties. Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement, which provides information on the collation, storing and use of data.

The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. We believe that inspiring our people to do outstanding things at Durham enables Durham people to do outstanding things professionally and personally. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. We would be thrilled if you would consider joining our thriving University. The Role and Department The Institute of Computational Cosmology (ICC) within the Department of Physics manages and operates one of the UK's largest supercomputing facilities, COSMA, on behalf of DiRAC (), a UK national facility. This role is primarily responsible for the operation and ongoing development of the COSMA High Performance Computing (HPC) system, supporting innovative research and development projects. In addition to providing expert user support and ensuring smooth day-to-day operations, the successful applicant will have the opportunity to lead both software and hardware initiatives that will help shape the future of UK HPC. The position offers hands-on experience with a broad range of advanced computing technologies, including OpenStack, Ansible, containerization platforms such as Docker and Kubernetes, as well as traditional HPC server administration. Strong scripting skills in Bash and Python are essential for automating workflows and maintaining system efficiency. The successful applicant will work closely with other COSMA support staff and DiRAC technical support teams across the UK to deliver an effective and reliable service for users, including participation in both routine and emergency maintenance activities. The role involves liaising with DiRAC researchers in cosmology and other physical sciences to understand their computational codes and develop expertise in optimizing these codes for efficient execution on supercomputing facilities. There will be opportunities for training and professional development, both within Durham and in collaboration with other DiRAC partners and industry. The successful applicant will also have the chance to attend conferences and HPC events, and will participate in regular meetings with other HPC facilities across the UK. Flexible working arrangements are available, though some in-person attendance is essential due to the nature of the role. Applications for part-time working are also welcome. This role is fixed term for 2 years in the first instance but could be extended further contingent on additional funding. Further information about the role and the responsibilities is at the bottom of this job description. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following benefits: • 30 Days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 42 days per year., • The University closes between Christmas and New Year, though the ability to perform emergency tasks during this period is welcome., • We offer a generous pension scheme, As a new member of staff you will be automatically enrolled into this University Superannuation Scheme (USS)., • No matter how you travel to work, we have you covered. We have parking across campus, a cycle-to-work scheme which helps you to buy a bike and discount with local bus and train companies., • There is a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities., • Lots of support for health and wellbeing including discounted membership for our state of the art sport and gym facilities and access to a 24-7 Employee Assistance Programme., • On site nursery is available and access to holiday camps for children aged 5-16 throughout the year., • Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers)., • The opportunity to take part in staff volunteering activities to make a difference in the local community, • Discounts are available via our benefits portal including; money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions., • A salary sacrifice scheme is also available to help you take advantage of tax savings on benefits., • If you are moving to Durham, we can help with removal costs and we have a dedicated team who can help you with the practicalities such as house hunting and schools. If you need a visa, we cover most visa costs and offer an interest free loan scheme to pay for dependant visas. Durham University is committed to equality, diversity and inclusion Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. It's important to us that all of our colleagues are aligned to both our values and commitment to EDI. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply/Person Specification When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Where a criteria has an asterisk* next to it, it may be given additional weighting when your application is considered. Your application should cover the following criteria: Essential Criteria Qualifications/Experience 1. Educated to degree level (or equivalent experience)., 2. Masters / PhD in a relevant discipline (or equivalent experience)., 3. Professional practitioner with specialist knowledge and expertise to influence service delivery and activities within the organisation, with significant Linux and/or HPC expertise including command line operation, 4. Experience of participating in networks to share and discuss good practice and develop strong and productive working relationships., 5. Experience of implementing policies and procedures and supporting service improvements., 6. Expert knowledge and expertise in multiple areas of technical specialism, and the application of advanced skills to create, build, construct, analyse and realise new and innovative resources, equipment and research outputs. Key areas include Linux system management, Linux software installation (including from source), modern frameworks, for example, OpenStack, Ansible, containerisation, Docker and Kubernetes, data analysis, system monitoring tools, networking and security knowledge., 7. Experienced practitioner who has led teaching/research projects working within an educational, commercial or industrial environment., 8. Experience of providing specialist advice and guidance to a range of customers and colleagues, including more senior colleagues and a desire to help the UK research community., 9. Resident, or intention to reside within 30 minutes of the Physics department, 10. Physical ability to access and manipulate computer and data centre hardware Skills/Abilities/Knowledge 11. Excellent spoken and written communication skills including the ability to develop effective working relationships, both internally and externally., 12. Strong competence across a range of digital devices and applications including demonstrated expertise in areas including Linux administration, code compilation, job scheduling (SLURM), scripting languages, Linux command line tools, HPC tools, networks, and storage. Experience with one or more of the following: OpenStack, Ansible, Docker, and Kubernetes., 13. Achievement of recognised industry and professional standards or equivalent experience supported by relevant courses or certifications. Evidence of ongoing training for HPC-related technologies, e.g. including networking and storage., 14. Committed to continuing professional development to maintain professional recognition., 15. Ability to solve problems and decide on and plan appropriate solutions., 16. Ability to contribute to planning at operational and strategic levels., 17. Extensive knowledge and experience of ensuring compliance with regulatory and organisational policy and guidelines., 18. Ability to teach or train others with specific technical skills, and the operation of standard and complex scientific, technical and creative equipment. Desirable Criteria : We do not expect candidates to have experience in all of these areas; however please clearly show what your experience is. 1. Experience with end-user engagement and user support, 2. Experience working with HPC including computing, storage and networking, 3. Experience with OpenStack, 4. Experience with Docker, 5. Experience with Ansible, 6. Experience with Kubernetes, 7. Up to date knowledge of how to secure a system against security attacks, 8. Experience in working to deadlines and dealing with unexpected issues, 9. Experience with one or more web development frameworks, 10. Experience with virtualisation and containers, 11. Experience with Python and Bash, to a fluent level in at least one scripting language, 12. Experience leading successful implementation of sub-projects, 13. Experience with data interpretation and information processing, 14. Experience with server maintenance and ability to safely manipulate specialist computing hardware, 15. Experience with long-term strategic planning, 16. Experience with databases, 17. Experience with data curation techniques, 18. Experience with developing solutions to HPC-related problems, 19. Track record of management and development experience across a large technical service team or teams., 20. A good honours degree in a STEM subject, 21. Experience with the SLURM scheduler., 22. Experience with Lustre storage solutions. How to apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. It will be at the discretion of the recruiting panel as to whether they will also consider any desirable criteria, but we would urge candidates to provide evidence for all criteria. Please don't forget to check if there are any weighted criteria (see above). While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application We prefer to receive applications online.We will update you about your application at various points throughout the selection process, via automated emails from oure-recruitmentsystem. Please check your spam/junk folder periodically to make sure you have not missed any of our updates. What you need to submit • A CV, • A cover letter which includes a supporting statement outlining how you meet the criteria within the Person Specification with examples where necessary. Contact details For a chat about the role or any further information please contact Alastair Basden, Typical Role Requirements Service Delivery/Development • Show a commitment to equality, diversity and inclusion and the University's values., • Develop and apply an in-depth understanding of university policy and external developments when carrying out your role., • Ensure that policy and regulatory standards are met by the activities and processes that are carried out in services you are responsible for., • Use your professional knowledge and managerial/leadership experience as a HPC practitioner to resolve problems, shape processes and activities and develop systems, and provide subject matter expertise and advice., • Look for ways to continually improve HPC services and take a lead role in the development and implementation of assigned policies, processes and standards., • Initiate and manage business process reviews to improve the service in your area., • Ensure data (commercially sensitive and/or personal) is appropriately stored and managed, and develop and maintain appropriate policies., • Implement and audit specialist risk assessments and safety procedures to ensure compliance with University and statutory regulations., • Manage and monitor individual and overall health and safety assessments and procedures, ensuring compliance. Planning and Organisation • Contribute to the development of operational plans relevant to your area., • Allocate and monitor designated budgets, expenditure and resources. Team Development • Manage or oversee the activities of a team of technical staff to deliver support to research, teaching and learning activities., • Manage and develop the people, performance and resources to ensure that a customer focussed service is provided., • Help shape the skills and expertise needed to deliver a professional service by recruiting, inducting and training team members and structuring the team in way that will best meet operational and strategic priorities., • Ensure that your team can deliver the required services by devolving and delegating responsibilities to appropriate team members., • Carry out regular performance reviews to provide feedback on objectives and expectations and identify any development needs., • Handle most HR issues and support the welfare and wellbeing of your team referring more complex issues to specialist services or more senior managers. Teaching and Learning Support • Work within a teaching or research area of activity of national significance., • Contribute expert advice and guidance, collaborating with peers and academics to deliver teaching and/or research outputs., • Assess and design modifications and implement developments to deliver desired outputs., • Lead, design and deliver practical workshops, teaching and training sessions., • Ensure continuous improvement and knowledge base development for world class delivery., • Liaise with academic staff to build and maintain high-quality specialist support to underpin excellence in teaching, research and learning., • Deliver professional expertise with the design, construction and development of investigative methodologies to achieve teaching, research or learning objectives., • Identify, source and manufacture servers, IT equipment, resources and software critical to teaching and research delivery and suggest and obtain alternatives where necessary., • Contribute creativity and innovation to the teaching and research delivery process and outcomes., • Take responsibility for supervising experimental procedures and processes out of normal programmed sessions, monitoring variables, capturing and analysing data and interpreting patterns., • Contribute to the planning, design and implementation of research outputs and prepare innovative teaching / research proposals., • Support activities and participate with others to generate external income, including involvement in research proposals. Communication/Liaison • Influence University policy, standards and governance by leading operational business meetings, working groups and sub-committees., • Provide professional guidance and advice when managing services (including teaching and research where relevant), and when managing help desk queries., • Create positive working relationships, including internal and external networks, using your networks to increase your knowledge and skills, swap information with peers and positively influence the University's reputation., • Represent the service and University at promotional events., • Any other reasonable duties. Useful links If you would like further information you may find the following will help Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement which provides information on the collation, storing and use of data. When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.

Job Title: Reception Helpdesk Assistant Department: Estates and Facilities Directorate Accommodation and Commercial Services Grade: Grade 3 Salary range: £23,751-£24,570 Working arrangements: Fixed-term (until 23rd December 2026) Full time (35 hours per week, 5 days out of 7) There may be a requirement to work evenings and weekends, as business demands Onsite working only Closing date: Sunday 14th December 2025 The University At Durham University, we are proud of our people, because they are at the heart of our globally outstanding institution, which is a key part of our local community. We inspire our people to do extraordinary things and we invite you to join our fantastic team. Across the University, we have a huge variety of roles and responsibilities, which together make us one large and successful community. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. At the University we promote and actively champion equality, diversity and inclusion. It is crucial that everyone can be themselves and can flourish in an environment where everyone respects each other and is treated fairly. We want our people and wider community to feel happy, secure and proud to be a part of Durham. We are looking for the same values in you. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. For more information on our EDI strategy and values, click here. The Role and Department As Reception Helpdesk Assistant, you will be responsible for providing reception services and associated administration of the front-desk. This will include welcome service, professionally greeting staff, visitors, students and users of the building, providing assistance, directions and information. The Estates and Facilities Directorate provides a number of essential services to Durham University and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses. More information on the services provided by the Estates and Facilities Directorate can be found on the website. The Estates and Facilities Directorate provides a range of essential services to Durham University and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses. Further information about the role and the responsibilities is at the bottom of this job description. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits: • 27 days annual leave, plus 8 public holidays and 4 customary days, a total of 39 days per year, including time off between Christmas and New Year., • No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies., • Discounts via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions., • Onsite nursery and children's clubs during the summer holidays., • Lots of support for health and wellbeing including discounted membership for our state-of-the-art sport and gym facilities and access to a 24-7 Employee Assistance Programme., • The opportunity to take part in staff volunteering activities., • Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers)., • If you are keen on advancing in your role or career, we have a genuine passion for developing our colleagues, from qualifications to IT skills, courses and apprenticeships. To be considered for this role, here are the skills/experience we're looking for: Essential Criteria Qualifications/Experience 1. Five GCCEs at least Grade C or Level 4 (or equivalent), including English Language and Mathematics, or equivalent experience., 2. Experience of working in a team delivering customer focussed administrative services to ensure the delivery of high-quality services., 3. General administrative experience in an office environment., 4. Experience of managing time and a varied workload to meet deadlines. Skills/Abilities/Knowledge 5. Good spoken and written communication skills., 6. Good digital skills including experience in using digital devices and apps including the internet, email, digital communication tools, and Microsoft 365 applications., 7. Committed to training/continuing professional development., 8. Ability to solve problems as part of a team and resolve straightforward issues., 9. Ability to provide advice and guidance to a range of colleagues and customers., 10. Proven track record in a similar role, including customer care and administrative support in a similar environment., 11. Good standard of organisational skills and ability to use initiative in day-to-day tasks and forward planning. Desirable Criteria 1. Excellent attention to detail., 2. NVQ level 3 in a relevant discipline., 3. RSA level 2 word processing or equivalent. How to Apply We prefer to receive applications online. When you apply you need to submit a CV and/or a statement that tells us your experience and gives examples of how you meet the criteria above and/or submit the application form and include the information within the form. We will update you about your application at various points throughout the selection process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to make sure you have not missed any of our updates. Who to contact for more information If you would like to have a chat or ask any questions about the role or if you are struggling to complete the application process, Louise Bellenger, Reception Helpdesk Manager, , would be happy to speak to you. Typical Role Requirements Here are the kind of activities that you'll be asked to undertake and ways in which you'll be expected to operate. Service Delivery • Show a commitment to equality, diversity and inclusion and the University's values., • Provide an excellent and timely service to our students, your colleagues and anyone else you come across as part of your role., • Provide direction to service users about the range of events and activities and how to access them., • Respond to service users, reporting problems relating to the University's estate and facilities, reacting promptly to all works requested via a range of communication routes, in accordance with procedures., • Log, record and pass on information for use by others., • Carry out some tasks that may require specialist skills., • Follow established procedures when carrying out your role or refer to more senior colleagues when necessary., • Collect, organise and record data and information accurately for use by others., • Gather and collate data and information, including feedback, for others to use for evaluation and decision-making., • When carrying out your role, apply relevant industry and regulatory standards., • Use standard office-based devices and applications such as word, excel and power point to deliver services., • Look after yourself and others by following health and safety regulations, being aware of any hazards and risks and reporting any incidents., • Follow University identification and security procedures when dealing with stakeholders new to a service area., • Follow established security protocols when dealing with other staff that are new to an area of work., • Teamwork/Liaison, • Deliver a frontline service to stakeholders with team members., • Help your colleagues when required with other key activities undertaken within your service., • Help and cooperate with the rest of your team on operational matters to help achieve shared objectives., • Liaise with staff in other areas to ensure that services are being delivered in an efficient and collaborative way., • Provide absence and/or additional cover at any of the University's Reception Helpdesks. Communication/Personal • Liaise with representatives from other teams/service areas, where necessary., • Liaise with students, offering guidance and support, where appropriate., • Liaise with internal and external stakeholders, where appropriate., • Answer calls to the switchboard, providing advice and assistance, as required., • Follow established procedures to respond to queries and bring any complex issues to the attention of more experience team members., • Respond to queries by providing routine information and signposting to additional guidance., • Learn the skills needed to deliver services in a front-facing customer services environment., • Any other reasonable duties. SECONDMENT The post is full time / part time, fixed term until December 2026 and may be offered on an internal secondment basis subject to the agreement of the current line manager. Please note that in submitting your application, Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement, which provides information on the collation, storing and use of data. When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.

The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here The Role and the Department The successful applicant will be a member of the Finance Hub team in the Faculty of Social Sciences & Health but may also be required to assist with other duties within the Faculty, commensurate with the Grade, as the need arises. The successful candidate must be able to: work independently; act effectively on their own initiative; have an excellent personal manner, and keep calm under pressure. The post holder must liaise confidently with both staff at all levels throughout the University and with external contractors both orally and in writing. Working as part of a small team, within the Finance Hub the main duties and responsibilities of the role are as below. It is of note that the list below is not exhaustive of all tasks and requirements of the role. Workloads and day to day tasks, commensurate with the grade, will be discussed and agreed with the post holder and the line manager. In the first instance the post-holder will work primarily on assignment in the Department of Anthropology but as a member of a flexible finance team the post-holder may be deployed to work anywhere within the Social Sciences faculty. The role is currently hybrid working, but the post holder will be expected to be on site at least 2 days per week. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits: • 27 Days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 39 days per year. The University closes between Christmas and New Year., • No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies., • Lots of support for health and wellbeing including discounted membership for our state of the art sport and gym facilities and access to a 24-7 Employee Assistance Programme., • On site nursery is available and access to holiday camps for children aged 5-16 throughout the year., • Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers)., • There is a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities., • The opportunity to take part in staff volunteering activities to make a difference in the local community., • Discounts are available via our benefits portal including; money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions. At Durham we recognise that our staff and students are our greatest asset and we want to support the health and wellbeing of all. Hybrid working supports this ethos and provides many benefits to our colleagues, including empowering people, where their role allows, to work in a manner which is more suitable for them, whilst encouraging our commitment to environmental sustainability. Depending on the needs of the business and the job role, Durham University is piloting hybrid working for all Professional Services colleagues which may include the opportunity to work both on and off campus and to flex working hours. If appointed to the post, your line-manager will discuss the specific arrangements with you which currently include a normal expectation of at least 2 days working on campus. Any hybrid arrangements are non-contractual and may change . Durham University is committed to equality diversity, inclusion and values Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. It's important to us that all of our colleagues are aligned to both our values and commitment to EDI. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply/Person Specification When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Your application should cover the following criteria: Essential Criteria • Excellent oral and written communication skills., • Good digital skills including experience in using core digital tools including internet, email, digital communication tools, Microsoft 365 applications, digital booking system., • Five GCSE's at least Grade C or level four (or equivalent) including English Language and Mathematics (or equivalent experience or qualifications)., • Post-16 qualification or equivalent experience., • Evidence of relevant personal development to maintain skills., • Relevant administrative experience in a busy office environment., • Demonstrable ability to provide advice and guidance to a range of customers and colleagues., • Experience of working on the front line with service delivery, and the ability to work under pressure and meet tight deadlines without compromising on quality., • Ability to solve problems as part of a team and resolve straightforward issues., • Working knowledge of Oracle Fusion, • Understanding of purchasing office procedures, including University regulations and VAT, • Having a good grasp of where your responsibility ends and that of others begins, • Knowledge of the collation, storing and use of data. How to apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. Where there are desirable criteria we would also urge you to provide any relevant evidence. Please don't forget to check if there is any weighted criteria (see above). While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application We prefer to receive applications online. We will update you about your application at various points during the process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails What you are required to submit: • A CV;, • A covering letter which details your experience, strengths and potential in the requirements set out above;, • Examples of how you satisfy both the person specification by completing the Supporting Evidence application section. Please ensure you give detailed examples of how you meet these criteria. Please ensure that you submit all documentation listed above or your application cannot proceed to the next stage. If you encounter technical difficulties when using the online application form, we prefer you send enquiries by email. Please send your name along with a brief description of the problem you're experiencing to We will notify you on the status of your application at various points throughout the selection process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails Typical Role Requirements Here are the kind of activities that you'll be asked to undertake and ways in which you'll be expected to operate. Service Delivery • Show a commitment to equality, diversity and inclusion and the University's values., • Provide an excellent and timely service to your department colleagues, students and anyone else you come across as part of your role., • Use your experience and problem-solving skills to resolve routine issues with things relevant to your role such as One Time Payments, purchase requisitions, Barclaycard payments and student payments and provide information and updates to help your team find solutions., • Collect, organise and record data and information accurately and provide reports as required from Oracle Fusion., • Promote positive wellbeing arrangements which benefit you and your team., • When carrying out your role, use and apply relevant professional and regulatory standards (e.g. data protection) when managing data., • Use standard office-based devices and applications such as word and excel to deliver services., • Update guidance on standard operating procedures followed by the team., • Arrange accommodation and travel arrangements for the department(s)., • Responsible for raising invoices, journal/recharge transactions and One Time Payments., • Plan and prioritise own workload, ensuring compliance with internal payroll and month end deadlines., • Be flexible in your approach to accommodate the needs of the team and support other teams as required., • Resolve queries and respond to requests for information and advice and bring any complex issues to the attention of more experienced team members., • Seek feedback from students, staff and anyone else that you come across as part of your role on their requirements from your service to ensure that their reasonable expectations are being met., • Record information e.g. bookings for travel and respond to queries which you receive., • Liaise with staff in other areas, such as central finance to ensure that services are being delivered in an efficient and collaborative way., • Liaise with external suppliers, contractors, specialists and service providers to plan the delivery of services and events. The post is full time, fixed term for a 1 year period and may be offered on an internal secondment basis subject to the agreement of the current line manager. Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement Privacy Notices - Durham University which provides information. When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.

Job Title: Electrical Building Services Engineer Department: Estates and Facilities Directorate, Projects and Infrastructure Grade: Grade 7 Salary range: £38,784-£46,049 Working arrangements: Full time (nominal 35 hours) Permanent Evenings and weekend working, as business needs There may be a requirement to participation in an out-of-hours on-call rota, relevant to area of work Hybrid working (minimum of two days per week onsite, depending on business needs, after an initial training/induction period) Closing date: 7th January 2026 (please note, applications will be reviewed and shortlisted throughout the advertising period and if it is possible to recruit prior to the closing date, the advert will close immediately). The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. We believe that inspiring our people to do outstanding things at Durham enables Durham people to do outstanding things professionally and personally. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here. The Role and Department The Projects & Infrastructure team is responsible for the construction project delivery across all campuses forming the Durham University estate. The team manages a large capital programme from inception to completion, delivering projects on budget, on programme and to a high standard of quality. The improvement in facilities supports academic research and enhances the student experience. As Electrical Building Services Engineer, you will effectively manage the provision, alteration and upgrade of the University's electrical infrastructure for the successful delivery of a range of projects/programmes, ensuring all works are carried out to the required quality standard, adhere to best practice principles and are compliant with current statutory/safety requirements and approved codes of practice. You will deliver a professional, customer-focussed electrical engineering support service to all stakeholders, to facilitate the provision of a safe, effective and reliable electrical infrastructure specific to the needs of the University. The Estates and Facilities Directorate provides essential services to Durham University and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses. Further information about the role and responsibilities is at the bottom of this job description. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University, you will also receive access to the following fantastic benefits: • 30 days annual leave, in addition to 8 public holidays and 4 customary days per year - a total of 42 days per year., • The University closes between Christmas and New Year., • We offer a generous pension scheme. As a new member of staff you will be automatically enrolled into this University Superannuation Scheme (USS., • No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies., • There is a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities., • Lots of support for health and wellbeing including discounted membership for our state-of-the-art sport and gym facilities and access to a 24-7 Employee Assistance Programme., • On site nursery is available and children's clubs in the summer holidays., • Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers)., • The opportunity to take part in staff volunteering activities to make a difference in the local community., • Discounts are available via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions., • A salary sacrifice scheme is also available to help you take advantage of tax savings on benefits., • If you are moving to Durham, we can help with removal costs and we have a dedicated team who can help you with the practicalities such as house hunting and schools. If you need a visa, we cover most visa costs and offer an interest free loan scheme to pay for dependant visas. Durham University is committed to equality diversity, inclusion and values Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply/Person Specification When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. Further information about the role and responsibilities is at the end of this job description. Essential Criteria Qualifications/Experience 1. Educated to HNC/D in an electrical building services/engineering related discipline, or equivalent work-based experience in an electrically-biased technical role., 2. Experience of working in the built environment in an electrical supervisory, technical manager or engineering design role., 3. Experience of delivering electrical infrastructure works including managing project/design teams and contractors on capital and revenue projects., 4. Experience of providing electrical specialist advice and guidance to a range of customers and colleagues, including more senior colleagues., 6. Sound technical knowledge in the design, installation, operation and maintenance of electrical engineering building services., 7. Excellent spoken and written communication skills including the ability to develop effective working relationships, both internally and externally., 8. Strong digital competence including Microsoft 365 applications., 9. Committed to continuing professional development to maintain professional recognition., 10. Professional knowledge and experience of electrical installation compliance and regulations within the construction industry., 11. Competent at formulating and writing technical reports., 12. Ability to solve problems and decide on and plan appropriate solutions., 13. Ability to play a key role in the delivery of MEP infrastructure projects., 14. Knowledge and experience of health and safety, including CDM regulations, Electrical Safe Systems of Work, Elecricity at Work Regulations risk assessments, etc., 15. Knowledge and experience of ensuring compliance with regulatory and organisational policy and guidelines Desirable Criteria 1. Educated to degree level or equivalent in a relevant discipline., 2. Hold or working towards full membership of a relevant professional institute i.e. CIBSE, IET., 3. An understanding and working knowledge of high voltage distribution/networks., 4. Conversant with developments in sustainability with experience of developing and delivering low energy strategies. How to apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. It will be at the discretion of the recruiting panel as to whether they will also consider any desirable criteria, but we would urge candidates to provide evidence for all criteria. Please don't forget to check if there is any weighted criteria (see above). While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application We prefer to receive applications online. We will update you about your application at various points throughout the selection process, via automated emails from oure-recruitmentsystem. Please check your spam/junk folder periodically to make sure you have not missed any of our updates. What you need to submit • A CV, • A supporting statement which outlines how you meet the essential criteria within the Person Specification. Contact details For a chat about the role or any further information please contact Dave McCaffery, . Further information about the role Typical Role Requirements Service Delivery/Development • Show a commitment to equality, diversity and inclusion and the University's values., • Actively participate in all stages of the design development process on capital, minor and refurbishment projects, from conception, formulating the electrical building services design brief, to ensuring the optimal design solution, system integration and quality standard for electrical building services engineering is realised., • Provide specialist advice and guidance relating to your professional area of expertise in line with the University's policies, regulations and values., • Manage the delivery of electrical engineering projects across the University, from inception to completion, to a high standard, adhering to established project procedures., • As an integral part of a project team, provide an electrical building services engineering support service to Construction Project Managers and Senior Construction Project Managers, as required, to influence and inform design strategies, system selection and quality standards to facilitate effective and successful project delivery., • Monitor and report on the performance of electrical consultants and contractors providing appropriate feedback to facilitate the review process and achieving optimum performance., • Liaise with client departments and colleges to prepare and develop electrical engineering design briefs, undertaking feasibility and option appraisal exercises where appropriate. Translate clients' needs into high quality schemes within defined areas of responsibilities and budget constraints., • Maintain and update the electrical aspects of the University's 'Building Engineering Services Design Guidelines', applying best practice principes to achieve optimal engineering design solution., • Ensure safe working practices by monitoring and updating risk assessments and safety procedures and safe systems of work., • Undertake the role of an Authorised Person Electrical Low Voltage (APLV) and effectively implement the University's Electrical Safety Rules and Procedures, appropriate training will be provided where necessary. Planning and Organisation • Plan, manage and deliver assigned projects and activities using appropriate techniques, tools and protocols, to deliver agreed objectives and solve any problems which you encounter., • Formulate and issue concise and accurate electrical building services engineering briefs and project documentation, to consultants and/or contractors, for the provision of professional services and/or supplier services in line with the University's procurement procedures., • Programme and monitor projects, and other key activities across the University., • Seek feedback from staff, students and other key stakeholders so that service provision is being planned and adapted to meet customer expectations and future needs., • Assist colleagues to achieve operational service requirements, planning, carrying out and documenting evaluations and tests, to ensure customer requirements are met., • Within defined area of responsibility, manage project budgets, cash flow, risk registers, stakeholders, contract management and reporting processes., • Maintain an awareness of current policy for University business goals, such as widening participation and access, and provision of advice using specialist knowledge., • Apply theory and practice, from academic and professional development and previous knowledge. Communication/Liaison • Promote and foster positive and highly collaborative approaches to problem solving and project implementation, helping to motivate, mentor and coach project team members, and keeping abreast of legislation, approved codes of practice, industry standards and best practice., • Use your operational expertise to lead and participate in business meetings, working groups and sub-committees., • Provide regular status reports on projects and ongoing work to colleagues, services users and managers, highlighting any risks and contingency plans., • Interact and collaborate with other specialists across the University to ensure the integrity and delivery of consistent services., • Promote and encourage a collaborative approach to problem solving, project delivery and decision-making, in order to motivate, mentor and coach less experienced project staff and deliver an excellent customer experience, in accordance with policy and procedures., • Create positive working relationships, including internal and external networks, using your networks to increase your knowledge and skills and swap information with peers., • Work collaboratively across the organisation and/or externally with colleagues and stakeholders, to deliver a service., • Support the capture of business requirements from users and work with colleagues to translate these into recommendations for future service provision., • Working closely with the Health and Safety Business Partners, oversee health and safety issues, to ensure compliance with statutory requirements, Estates and Facilities processes and best practice., • Provide advice and guidance to resolve problems and queries for a broad range of service users., • Provide demonstrations and instruction to others outside the team., • Any other reasonable duties. Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement, which provides information on the collation, storing and use of data. When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.

The University At Durham University we are proud of our people. A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting - Durham is a university like no other. Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. We would be thrilled if you would consider joining our thriving University. Further information about the University can be found here. Find out more about the benefits of working at the University and what it is like to live and work in the Durham area on ourWhy Join Us? - Information Page. The Role and the Department Financial Transactional Services represents the larger part of the Finance Department including Credit Control, Accounts Payable, Accounts Receivable, Student Services, Fixed Assets and Financial Accounts and Cash Management functions. The role of Credit Control Administrator sits within the Credit Control team and will report to the Credit Control Assistant Manager. The purpose of the role is to support the team in delivering all aspects of credit control across the University. This will include ensuring the Universities debt policies are adhered whilst dealing with student/customer accounts. Answering phone calls and responding to written correspondence in relation to overdue accounts. Liaising with internal departments regarding overdue debts to ensure our records are accurate. Discuss and agree alternative payment plans where this is permitted. Assist in the preparation of debt files for referral to debt collectors. The role will involve working with all levels of staff across the University and close liaison with our student billing team, Treasury team and accounts payable team. This is a hybrid role so will involve a minimum of 2 days in the office each week. From early 2025 the base location for this role will change from our Durham City Centre site to our exciting new professional services hub based at Boldon House. Boldon House is situated on the outskirts of Durham near the Arnison Centre in Pity Me. Boldon House will bring several professional services teams together in a vibrant office environment which supports collaborative working and is designed to embrace hybrid working. To find out more about this project, please visit this webpage: Boldon House - Durham University. Working at Durham A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits: • 27 Days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 39 days per year. The University closes between Christmas and New Year, • No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies., • Lots of support for health and wellbeing including discounted membership for our state of the art sport and gym facilities and access to a 24-7 Employee Assistance Programme., • On site nursery is available plus access to holiday camps for children aged 5-16., • Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers)., • There is a genuine commitment to developing our colleagues professionally and personally. There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. All staff have dedicated annual time to concentrate on their personal development opportunities., • The opportunity to take part in staff volunteering activities to make a difference in the local community, • Discounts are available via our benefits portal including; money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions., • We offer generous pension schemes. Discover more about our total rewards and benefits package here. Durham University is committed to equality, diversity and inclusion. Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. As a University equality, diversity, and inclusion (EDI) are a key part of the University's Strategy and a central part of everything we do. We also live by our values and our Staff Code of Conduct. At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. It's important to us that all of our colleagues are aligned to both our values and commitment to EDI. We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. If you have taken time out of your career, and you feel it relevant, let us know about it in your application. If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role. What you need to demonstrate when you apply To be considered for this role, here are the skills/experience we're looking for: Qualifications/Experience 1. Five GCSE's at least Grade C or level four (or equivalent) including English Language and Mathematics or equivalent experience., 2. Experience of working in a busy office environment, preferably within a large organisation with credit control experience, delivering front line administrative services, across a high volume of transactions & queries., 3. Experience of communicating effectively with customers (in person and in writing) including experience of telephone collections., 4. Demonstrable ability to proactively work with team members to ensure the delivery of high-quality services., 5. Experience of working on the front line with service delivery, and the ability to work under pressure and meet tight deadlines without compromising on quality., 6. Experience of large ERP system, such as Oracle/ SAP Skills/Abilities/Knowledge 7. Excellent oral and written communication skills including the ability to draft routine credit control correspondence, and a good telephone manner., 8. Ability to develop effective working relationships, both internally and externally to effectively network and exchange advice and information for development purposes., 9. Ability to be assertive and persuasive with good negotiation skills., 10. Ability to deal with difficult conversations and diffuse confrontational situations over the phone and in person., 11. Ability to solve problems as part of a team and resolve issues, plan solutions, and make pragmatic decisions., 12. Demonstrable ability to provide advice and guidance to a range of customers and colleagues., 13. Strong digital competence with demonstrable skills in using core digital tools including internet, email, digital communication tools, Microsoft 365 applications, digital booking system, project planning., 14. Experience of working with debt collection agencies and preparing cases for referral., 15. Evidence of personal development to maintain skills. Desirable Criteria 16. Knowledge or experience balance sheet reconciliation., 17. Experience of working within the higher education sector. How to apply To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. Where there are desirable criteria we would also urge you to provide any relevant evidence. Please don't forget to check if there is any weighted criteria (see above). While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. Submitting your application We prefer to receive applications online. We will update you about your application at various points during the process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails What you are required to submit: • A CV, • A covering letter which shows examples of how you meet all of the criteria within the Person Specification Contact details If you would like to have a chat or ask any questions about the role, Gemma Waggott would be happy to speak to you. She can be contacted via email at or telephone 0191 3496036 Typical Role Requirements Here are the kind of activities that you'll be asked to undertake and ways in which you'll be expected to operate. Service Delivery • Show a commitment to equality, diversity and inclusion and the University's values., • Provide an excellent and timely service to our students, your colleagues and anyone else you come across as part of your role., • Use your experience and problem-solving skills to resolve routine issues with things relevant to your role such as payment queries and provide information and updates to help your team find solutions., • Collect, organise and record data and information accurately and provide reports as required., • Promote positive wellbeing arrangements which benefit you and your team., • When carrying out your role, use and apply relevant professional and regulatory standards [e.g. data protection] when managing data., • Use standard office-based devices and applications such as word, excel and power point to deliver services., • Update guidance on standard operating procedures followed by the team., • Assist in arranging team meetings and room bookings for the credit control team. Teamwork • Resolve queries and respond to requests for information and advice and bring any complex issues to the attention of more experienced team members., • Help your team organise and provide administrative services that support key activities undertaken within your service and contribute to team planning activities., • Help your team ensure that products and services are adapted in response to feedback and to meet changing demands. Communication/Liaison • Seek feedback from students, staff and anyone else that you come across as part of your role on their requirements from your service to ensure that their reasonable expectations are being met., • Record information [e.g. changes in customer contact details] and respond to queries which you receive., • Liaise with staff in other areas, professional organisations and agencies to ensure that services are being delivered in an efficient and collaborative way., • Liaise with external suppliers, contractors, specialists and service providers to plan the delivery of services and events., • Provide support for meetings, working groups and committees, such preparing and sending documents for meetings, drafting reports and taking minutes., • Any other reasonable duties. Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement Privacy Notices - Durham University which provides information on the collation, storing and use of data. When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.

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