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Business Systems Analyst Permanent Location: Home / Durham (2 days on site) Salary: £36,000 - £40,000 (+ excellent benefits) Are you a proactive and analytical problem-solver with a passion for improving systems and processes? We're looking for a Business Systems Analyst to join a busy and forward-thinking technology team within a large public sector organisation. In this role, you'll work closely with business stakeholders and technical teams to help design, analyse and improve systems and applications that support critical operations. You'll contribute to requirements gathering, system analysis, and high-level solution design - helping to ensure technical change delivers real business value. What you'll be doing: • Supporting system upgrades and new implementations by capturing requirements and mapping processes, • Analysing current services and identifying opportunities for improvement or automation, • Producing documentation such as process maps, high-level designs and test cases, • Collaborating with technical teams and business users to define and deliver change, • Contributing to post-implementation reviews and identifying lessons learned What you'll bring: • Some experience in business or systems analysis - ideally in a complex or public sector environment, • An analytical mindset with the ability to translate business needs into technical requirements, • Excellent stakeholder engagement and communication skills, • Familiarity with tools or techniques such as process modelling, value stream mapping, or gap analysis, • A relevant qualification or degree (or equivalent practical experience)

Service Care Solutions are working alongside National Health and Social Care provider who are looking to recruit a compassionate and talented Registered Manager to join their growing team on a permanent basis. Please find a description of the role below. Role: Registered Manager Salary: £47,000 to £55,000 per year Working: 40 hours per week/on-site Location: Durham Role Overview • Take responsibility for monitoring and supporting the delivery of person-centred services to all individuals within your designated area., • Ensure effective financial management of services through the efficient deployment of staff and the careful oversight of budgets., • Oversee the day-to-day operations of the services, including staff allocation, supervision, and performance management., • Lead the delivery of high-quality operational services by regularly supervising and supporting Team Leaders., • Ensure that support provided to individuals using the services is both effective and efficient, in line with organisational standards and values., • Demonstrate strong administrative and organisational skills, with the ability to prioritise tasks and manage competing demands while maintaining financial awareness., • Bring proven experience in social care management, including a thorough understanding of the CQC Framework, Health & Social Care legislation, and relevant regulatory requirements., • Motivate, support, and develop staff teams to achieve positive outcomes for the people we support, modelling best practice and promoting a person-centred approach., • Show a successful track record in improving and developing services for people with disabilities, • Above all, you’ll be approachable, dependable, and deeply committed to delivering outstanding care — ready to hit the ground running and make a real difference from day one. If you are interested in the role, or know anyone who may be, please contact Marc at Service Care Solutions on 01772 208963 or email . Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed. If you have any questions or queries, please don’t not hesitate to ask.