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Welcome to Hastings Direct - From our Group HR Director Pam Angel We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about #lifeatHD - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you're not 100% sure we would love to hear from you. Job Title: Supplier Auditor - Insurance Claims Location: Leicester/London/Bexhill - Hybrid Team overview Our Claims Audit team plays a critical role in safeguarding quality and compliance across our Motor and Supply Chain operations. We work closely with suppliers and internal stakeholders to ensure robust risk management, deliver actionable insights, and drive continuous improvement. Collaboration, integrity, and a focus on delivering value are at the heart of what we do. By combining technical expertise with strong stakeholder engagement, we help shape best practices, influence key decisions, and ensure fair outcomes for customers. As part of this team, you'll contribute to audit strategies that protect our business and customers, build strong relationships across the supply chain, and ensure our claims processes remain efficient, compliant, and customer focused. Job details - you'll need to have demonstrable experience in: Developing a complete understanding of all internal and supplier claims processes, new commercial initiatives, best practice and the impact of inefficient processes Designing and developing relevant, effective audit approaches and delivering independent, balanced and accurate/evidenced reporting Managing relationships with senior personnel within each Supplier to ensure scoping, attendance, agendas and feedback is delivered effectively Identifying areas for indemnity savings, strengths and areas for development and providing focused solutions where necessary Completing and applying root cause analysis, including assessment of systems, controls and complaints Completing both the on-site and remote risk-based audits Transferable essential skills we would love you to have: Extensive motor claims knowledge and experience, or a combination of both motor claims and home claims Strong analytical skills with the ability to interpret MI and identify areas of risk and opportunity Strong stakeholder management skills and able to challenge in the right way The interview process Our interview process involves the below: Recruiter screening call 1st stage interview with hiring leader (1 hour 45 mins) As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website. Unfortunately, we are unable to progress with candidates that require sponsorship at this time What we offer Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice. Reward Salary - Attractive salary based on experience (pay reviews also completed each year) Flexible Working - We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home. Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings' performance against our business goals and your own personal performance. Physical Wellbeing - We like to help our colleagues take a proactive approach in keeping themselves well, that's why we fund our colleagues to be able to claim against everyday health care through our healthcare cash plan. Financial Wellbeing - As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes - discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support. Mental Wellbeing Programme - At Hastings Direct we understand that mental health cannot not be scheduled, that's why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs. There's more! - 25 days annual leave +bank holidays, with the option to buy or sell one of your contracted weeks, access to private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more. Most of our benefits and wellbeing resources are available to colleagues from their first day whilst some optional benefits, which involve committing to a 12-month payment schedule, are available as soon as you have completed your probationary period. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. We deliver good outcomes for our customers every time by providing great products at the right price with our simple and straightforward service. We treat customers like we want to be treated - fairly, respectfully and with their best interests at heart. - Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. TPBN1_UKTJ

Commercial Manager - Home Claims Location - Leicester, London or Bexhill- Hybrid (one day a week in your chosen office) Welcome to Hastings Direct - From our Group HR Director Pam Angel We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues. We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about #lifeatHD - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead. We understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you. Role overview As one of our Commercial Managers in Home Claims, you'll be delivering the execution of our commercial and trading strategy. You'll work with both internal and external stakeholders to deliver bold and ambitious targets, supporting our transformation into a market leading Home Claims function. This role will focus on all aspects of the Home Claims strategy. Job details - you'll need to have demonstrable experience in: Supporting the delivery of our Home Claims strategy to maximise commercial outcomes Driving data led performance improvement opportunities, working across the Hastings Direct matrix (e.g. Commercial, SRM, In-House Surveyors, Operations, Audit etc.) and external suppliers to prioritise, secure resource and deliver outcomes as appropriate Managing contractual relationships with external suppliers to achieve great commercial and customer outcomes Managing risk and business continuity with business area, developing appropriate strategies to mitigate threats Owning the commercial performance of a key component of Home Claims Identifying trading performance improvement opportunities Essential skills we would love you to have: Demonstrable experience of delivering commercial initiatives in a regulated setting (financial services, insurance, utilities etc.) with home claims knowledge being highly desirable for at least one of our vacant positions Strong and demonstrable commercial aptitude combined with analytical capability - able to translate complex data and concepts into a logical and structured fashion, and articulate these concepts clearly and effectively Excellent communication skills (written and verbal) with experience in presenting and influencing senior stakeholders, both internally and externally The interview process Our interview process involves the below: Recruiter screening call 1st stage intro call with hiring leader 2nd stage interview with hiring leader and peer, involving a case study As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website. Regrettably we are unable to offer sponsorship for this role. Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more . Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks. TPBN1_UKTJ

Bexhill (hybrid 1 day in our office).Monday - Friday 09:00 - 17:30 NO WEEKENDS!.Welcome to Hastings Direct- Pam Angel - HR Director.We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market.We've made huge investments in our data and tech capabilities ov

Welcome to Hastings Direct - From our Group HR Director Pam Angel Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed. We're a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the ... JBLK1_UKTJ

Job Title: Home Claims Recovery Specialist Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today. Location(s): Leicester or Bexhill (Hybrid) Welcome to Hastings Direct - Pam Angel - HR Director We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we... JBLK1_UKTJ

Job Title: Team Leader - Home Claims The information below covers the role requirements, expected candidate experience, and accompanying qualifications. Location: Leicester or Bexhill (Hybrid) - one day a week in the office Please note: This position has a rotating shift pattern which does include some weekend hours. Welcome to Hastings Direct - Pam Angel - HR Director We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our ... JBLK1_UKTJ

Job Title: Home Claims Recovery Specialist Location(s): Leicester or Bexhill (Hybrid) Welcome to Hastings Direct - Pam Angel - HR Director We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we... * * * * * * * * * * * *

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