Technical Support Officer (Building Control) [Bolton]
hace 21 días
Bolton
Technical Support Officer (Building Control) • Hourly Rate: £25 per hour, • Location: Bolton, Lancashire, • Job Type: Temporary, Full-time (9:00am – 5:00pm, Monday to Friday) Day-to-day of the role: * Application and Data Processing: • Assist with the processing of building regulation applications and associated documentation., • Receive, check, register, and record applications, including management of fees and income., • Maintain accurate ICT-based and paper records, including scanning, plotting, and data entry., • Produce letters, reports, memos, and general correspondence for internal and external stakeholders., • Ensure all records, registers, and data systems remain up-to-date and compliant. Technical and Administrative Support: • Provide day-to-day support to the Building Control team, ensuring operational efficiency., • Support updates to Building Control datasets, GIS systems, and relevant webpages., • Assist in preparing and issuing statutory returns and service performance information. Financial Administration: • Support the processing of purchase requisitions and application fees., • Assist with cash reconciliation and compliance with financial procedures., • Maintain accurate audit trails for fees and charges. Customer Service: • Respond professionally and efficiently to customer enquiries., • Provide accurate information and advice based on building control procedures and requirements., • Promote a positive image of the Building Control Service. Additional Duties: • Support the naming and numbering process for streets and properties., • Contribute to business planning, performance monitoring, and service improvement initiatives., • Assist at team meetings as required., • Strong verbal and written communication skills., • Ability to work accurately with technical documentation and regulations., • Knowledge or awareness of planning, building control, or construction processes., • Competent in ICT systems, data entry, and use of digital tools., • Ability to prioritise workload and work independently with minimal supervision., • Strong customer service approach., • Experience using Building Control or planning software systems., • Ability to interpret technical drawings and plans., • Willingness to undertake mandatory training., • Commitment to confidentiality, data protection, and organisational policies., • May be required to work occasional additional hours based on service needs.