Senior Fleet Support Associate
2 days ago
Lichfield
Are you passionate about combining operational expertise with digital transformation? Ready to play a key role in modernising a vital business function? We’re looking for a Senior Fleet Support Associate to help lead the evolution of our Fleet operations — driving automation, enhancing data insights, and supporting sustainable fleet initiatives. About the Role As a senior member of our Fleet team, you will take the lead on transforming manual processes into smart, automated, data-driven systems. You’ll work closely with colleagues across Operations, Procurement, Finance, HR, IT, and Sustainability to ensure our fleet is safe, compliant, efficient, and future‑ready. This is a hands‑on, forward‑thinking role where you’ll support strategic projects, improve digital capability, and act as a trusted partner to managers across the organisation. What You’ll Be Doing Digital Transformation & Automation • Lead the adoption of digital tools and automated workflows., • Build dashboards and reporting tools for real-time insight., • Integrate data sources and champion emerging technologies like AI and telematics., • Manage key fleet activities including servicing, MOTs, insurance, and driver compliance., • Monitor KPIs and identify risks, trends, and opportunities for improvement., • Oversee telematics and driver behaviour systems., • Review invoices, contracts and POs, supporting cost accuracy and forecasting., • Help evaluate supplier performance and identify cost-saving opportunities., • Support EV rollouts, charging infrastructure, and eco‑driving initiatives., • Analyse emissions data and help drive low‑carbon transport solutions., • Act as a subject matter expert across systems, compliance, and data., • Build productive relationships with internal teams and external suppliers., • Deputise for the Fleet Manager when required., • Contribute to cross‑departmental digital transformation projects. What We’re Looking For Experience & Knowledge • Previous experience in a Fleet role – essential, • Strong understanding of fleet operations, systems and compliance, • Experience in digital transformation, automation or process improvement, • Project management experience, • Use of AI for operational efficiency is highly desirable Skills & Abilities • Strong communicator who can work confidently at all levels, • Analytical thinker with excellent problem‑solving skills, • Quick learner who takes ownership and gets things done, • Able to build relationships quickly and work collaboratively, • Proactive, curious, and able to see the bigger picture Qualifications • Strong Microsoft Office skills, particularly Excel (Intermediate/Expert) – essential, • ITIL Foundation – desirable Why Join Us? You’ll have the opportunity to significantly influence how our Fleet function evolves — driving modernisation, delivering meaningful operational improvements, and contributing to our sustainability goals. This is your chance to make a genuine impact in a forward-thinking, collaborative environment.