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JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... THE OPPORTUNITY We have commenced our search for an experienced General Manager to support the team at Thames Riviera Hotel, Maidenhead. Reporting to the Operations Director, you will have a strong focus on the delivery of exceptional guest care, as well as the commercial performance of the business. As General Manager you will develop your knowledge of the local market to achieve sales and maximise on revenue, managing occupancy, and driving growth in the food and beverage and events side of the business. You will be an ambassador for the guest journey and ensure values and service behaviours are delivered consistently in a professional and friendly environment. You will be responsible for directing and developing a current great team and culture across all departments to achieve exceptional performance across the key indicators of profit, people, and RGI. THE PROPERTY This fantastic hotel is located on the Banks of the River Thames, in-between a mixture of countryside & classic English villages, lies the Thames Riviera Hotel. comprising of 51 bedrooms and 3 function rooms , our newly re-decorated property is the perfect setting for weddings, conferences and other life events. The hotel is situated on Maidenhead Bridge and is easily accessible from the M4 and M40 with excellent links to two of London’s major airports – Gatwick and Heathrow. Our location is an excellent hub for exploring some of the best attractions and destinations that England has to offer. Hop on the tube and head into central London for shopping and a bite to eat. Visit Windsor Racecourse and Castle, Legoland and Thorpe Park, all of which are ideal choices for a fun-filled family day out. WHAT YOU’LL BRING TO THE TABLE The ideal candidate will have successful management abilities in the hospitality industry. You should be comfortable prioritizing and organizing work commitments, while providing clear direction to your team and ascertaining hotel training needs when necessary. It is imperative that the General Manager can motivate their team while specializing in exceptional guest satisfaction. We are seeking someone grounded, hands on and focused, who can confidently enforce the excellence of hotel standards, policies, and procedures. You should have experience of a similar fast paced hotel environment. You must also be able to demonstrate a track record of great leadership, ambition, enthusiasm and passion for the hotel industry. Excellent knowledge of the local market (preferred) Previous experience working within a similar independent or branded property. Balanced approach to our people, commercial and the community. Experience managing and coordinating a large team. RBH BENEFITS You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Compensation Market related salary and annual salary review Annual performance-based bonus 34 days annual leave Family Friendly and Health & Wellbeing Employee Assistance Programme Life Assurance Company Sick Pay Cycle to Work Scheme Other Yearly calendar of events Annual company awards ceremony Workplace wellness activities Community engagement activities Lond service awards EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our proces £55000 - £65000 per annum RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
Working Hours (Week): 40.00 hrs Education Qualification: Any Degree Experience: 1-3 Years Responsibilities Prepare asset, liability, and capital account entries by compiling and analyzing account information Document financial transactions by entering account information Recommend financial actions by analyzing accounting options Summarize current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports Substantiate financial transactions by auditing documents Maintain accounting controls by preparing and recommending policies and procedures Guide accounting clerical staff by coordinating activities and answering questions Reconcile financial discrepancies by collecting and analyzing account information Secure financial information by completing database backups Verify, allocate, post, and reconcile transactions Produce error-free accounting reports and present their results Analyze financial information and summarize financial status Provide technical support and advice on management Review and recommend modifications to accounting systems and generally accepted accounting procedures Participate in financial standards setting and forecast process Provide input into department's goal-setting process Prepare financial statements and produce budget according to schedule Direct internal and external audits to ensure compliance Plan, assign, and review staff's work Support month-end and year-end close process Develop and document business processes and accounting policies to maintain and strengthen internal controls Communicate effectively with clients Contribute to a strong client relationship through positive interactions with client personnel Communicate with Manager and/or Director on work status and client issues that arise Accountant requirements These are just a few of the job requirements you may see in an accountant job description: Thorough knowledge of basic accounting procedures and principles, including the Generally Accepted Accounting Principles (GAAP) Awareness of business trends Experience with creating financial statements Experience with general ledger functions and the month-end/year-end close process Excellent accounting software user and administration skills Accuracy and attention to detail Aptitude for numbers and quantitative skills Bachelor's Degree or Master's Degree in appropriate field of study or equivalent work experience Intermediate understanding of accounting and reporting standards, gaining experience in researching as it relates to accounting issues Experience with accounting software is a plus
JOIN OUR FAMILY We may be brand new, but our hotel the ibis Styles Paignton is already building a reputation for it's exceptional service, stunning seaside location, and commitment to creating memorable experiences for our guests. At The Mercure and the Ibis Styles Paignton we are managed by RBH management. We believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... At our hotels, we believe in fostering a supportive and inclusive work environment. We provide ongoing training, career development opportunities, and a chance to work alongside a passionate team dedicated to delivering exceptional service. A DAY IN THE LIFE OF A FRONT OFFICE SUPERVISOR AT IBIS STYLES PAIGNTON What you'll be doing... Reporting to the Multi site front office manager and Multisite assistant front office manager, you can expect your working day to include the following. Managing and training the Concierge associates, Night Manager, and front office team. Managing the daily shift process, ensuring all team members adhere to standard operating procedures. Ensuring the team are resolving customer issues, complaints, problems in a quick efficient manner to maintain a high level of customer satisfaction and quality service. Ensuring all cash / credit card handling procedures are adhered to at all times. Ensuring the front desk provides a professional and friendly service for customers. Dealing with customers, including handling complaints when they come to the desk. Front line liaison for any hotel emergency, liaising with appropriate departments and authorities. Scheduling Front Office rotas. Liaising with other department heads and leaders. Maintaining and exceeding Front Office goals. Coaching and developing the team to achieve the hotels vision and goals and the teams personal goals. Managing projects and policies (including ensuring compliance with all Front Office policies, standards and procedures) Ensuring exceptional customer service is at the forefront of the hotel. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Front office supervisor, you will need the following qualities and skills. Experience in a similar role within a hotel environment. Pleasant, positive, welcoming and guest-focused demeanour with a can-do attitude. Excellent interpersonal skills. Ability to lead and motivate a team. Flexible & adaptable to different working conditions & hours. Forward thinking & promotes new ideas. Oral & written fluency in English. Additional language will be considered a plus. Be motivated & a self-starter. Knowledge of Opera PMS desirable. Commitment to Westin values and beliefs. Effective training skills & interpersonal capabilities. Must be able to complete various shifts which include 06.45 - 15.15 or 0900-1800 or 1430 - 2300 WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year Training and Career progression opportunities Recommend a Friend Scheme Employee of the Month/ Year Gratuities and Service charges paid Discounts in supermarkets and days out To learn more about our full benefits package, to watch our employee benefits video. £12.37 per hour EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact . #LifeatRBH £12.37 - £12.37 per hour A DAY IN THE LIFE OF A FRONT OFFICE SUPERVISOR AT IBIS STYLES PAIGNTON What you'll be doing... Reporting to the Multi site front office manager and Multisite assistant front office manager, you can expect your working day to include the following. Managing and training the Concierge associates, Night Manager, and front office team. Managing the daily shift process, ensuring all team members adhere to standard operating procedures. Ensuring the team are resolving customer issues, complaints, problems in a quick efficient manner to maintain a high level of customer satisfaction and quality service. Ensuring all cash / credit card handling procedures are adhered to at all times. Ensuring the front desk provides a professional and friendly service for customers. Dealing with customers, including handling complaints when they come to the desk. Front line liaison for any hotel emergency, liaising with appropriate departments and authorities. Scheduling Front Office rotas. Liaising with other department heads and leaders. Maintaining and exceeding Front Office goals. Coaching and developing the team to achieve the hotels vision and goals and the teams personal goals. Managing projects and policies (including ensuring compliance with all Front Office policies, standards and procedures) Ensuring exceptional customer service is at the forefront of the hotel. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Front office supervisor, you will need the following qualities and skills. Experience in a similar role within a hotel environment. Pleasant, positive, welcoming and guest-focused demeanour with a can-do attitude. Excellent interpersonal skills. Ability to lead and motivate a team. Flexible & adaptable to different working conditions & hours. Forward thinking & promotes new ideas. Oral & written fluency in English. Additional language will be considered a plus. Be motivated & a self-starter. Knowledge of Opera PMS desirable. Commitment to Westin values and beliefs. Effective training skills & interpersonal capabilities. Must be able to complete various shifts which include 06.45 - 15.15 or 0900-1800 or 1430 - 2300 RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
The Role Asset Management IFA Client Services/ Client Administrator/ Retail Client Operations – Surrey based (1-year’s Operations experience) Martis Search are representing a Surrey based Asset Management company to hire a permanent “Asset Management IFA Client Services/ Client Administrator/ Retail Client Operations.” In-our-opinion, they are one of the best boutique Asset Managers to work for in the UK. In essence you will be fully responsible for the end-to-end Client Operations support process. For example, the majority of their external clients for this side of this business are “Independent Financial Advisors”(IFA’s) and Retail clients, both sets of clients are all based in the UK (with an 80:20 % split heavily in favour of IFA clients). The IFA’s will bring in and introduce their book of Retail clients to the company’s Investment platform and the team are now supporting a brand new asset class called MPS (Managed Portfolio Services). So, the person will have daily contact on the phone, email etc with the IFA’s and Retail Clients. The role is really broad and varied and covers: Processing of new business/ Client Onboarding (and closing of new accounts for reasons such as bereavement, moving to an fund) Transfers In, Transfers Out. Client Services (answering all related queries directly with the clients on the phone, or email, or post for example relating to their investments, Client Onboarding, Client Offboarding, Bereavements, Transfers In, or Transfers Out). Managing external Transfer Agent. Administrative duties - including opening post, allocating work, managing queries. Cash & Stock Reconciliations. Maintenance of client records. Preparation and sending out of welcome letters and packs. Client Money/ CASS processing. Working closely with key internal stakeholders such as Sales/ Relationship Management, Risk, Finance & Compliance. Related Project Management. The successful incumbent will process and administer the firm’s Fund Manager’s business in a timely and accurate manner. They will monitor, oversee and process funds business on their internal/external platforms. The company have a very healthy track-record and $ AUM to match. You must either be from an Asset Management, or Wealth Management background and have a minimum of 2-3 of the tasks responsibilities above and having worked within IFA Wealth Management Operations (with the willingness and aptitude to learn more and take on more responsibilities within the Operations role). The company offer a hybrid mix of working-from-home and also in-the-office, but for the initial first three months you will be expected to go into the office full-time for on-the-job training. This is an amazing opportunity for someone to work for a very successful Asset Management company and the firm is truly invested in career progression (i.e. after a period of time to potentially become an Operations Supervisor, or Manager, or move into another department such as Risk, Compliance, or Sales) and they also offer study support, i.e. IOC, IMC, CFA, or even Excel, VBA, or Python courses. As this role is client facing, you will need to have a genuine “customer focused” approach, be a genuine people person and “go-getter” with good interpersonal skills, in both verbal and written form (i.e. sending out accurate emails and letters every day). In addition, having an aptitude with numbers and Excel is really important. Lastly, you need to take ownership of all queries, both big, or small and be proud and “dedication to excellence” to follow-up every customers query, know when to escalate to management etc. About you: Excellent Communication and Interpersonal skills. Collaborative Team player Ability to prioritise workload and work to tight deadlines. Good problem solving skills Ability to handle difficult situations with tact and diplomacy. Good administrative and personal organisational skills Good numeracy skills Good IT skills / ability to use Microsoft Office and Excel Salary £27,000 k pa - £30,000 k pa (dependent on experience), plus very good benefits.
About the job JOIN OUR FAMILY At the Crown Hotel we believe our people are our biggest assets and understand the value in putting them first. Our team describe working at the Crown as: feel valued, opportunities to progress, flexible,structured, approachable. always varied and supported A DAY IN THE LIFE OF A FOOD & BEVERAGE TEAM MEMBER AT THE CROWN HOTEL What you'll be doing... Reporting to the Food & Beverage Manager this role will involve serving Food & Beverage in one of our many outlets. It may involve breakfast and dinner in Churchill's Restaurant, at an event such as a wedding reception, serving afternoon tea's or a shift in our brasserie. We have full an part time positions available. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in this role you will need the following qualities and skills: excellant communication skills, - be able to pay close attention to detail and possess some customer service experience WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact . £9.44 - £11.44 per hour Department: F&B service About you F&B Team member - various roles available across restaurant, bar and café Language required: English. The company RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
About Us Our Client is a leading full-service law firm, with a wealth of experience in its areas of specialisation. The firm has a market-leading reputation for its international expertise in Asset Management, M&A and Dispute Resolution & Investigations. Clients include asset managers across the alternative asset classes (private equity, venture, credit, infrastructure and real estate), publicly listed and private companies, financial institutions, and other business enterprises involved in large and complex UK and cross-border matters, transactions and disputes. Our purpose is to provide the highest quality of service to our clients whilst enabling our people to achieve professional fulfilment in a supportive, inclusive and enjoyable working environment. ** Department** The in-house Food and Beverage team are at the heart of Our Client, embodying and showcasing the firm's values to employees and clients, in both the staff restaurant and in the Hospitality function which consists of the client dining and meeting rooms. This is achieved through the provision of delicious, nutritious food, made in-house, that has sustainability as it's guiding principle. Coupled with exceptional service and events that are people focused, personalised and full of warmth. Central to the success and development of the team are the close relationships we build with people across the business, as well as clients. ** The Role** The Chef de Partie is a key part of our highly motivated team, responsible for supporting the Head Chefs and Sous Chefs in the day-to-day running of both the Hospitality and main kitchens, making sure everything is ready and in place for service. They are proactive and engaged in learning about the department and the business, and how their role fits into both. ** Key Responsibilities** · Adopt a positive, can-do mindset in your behavior and activities every day, helping to creative a positive culture. · Support the Head Chefs and Sous Chefs throughout the day, taking responsibility for generating and then following a detailed prep list, and communicating re progress. · Confident working on menu plans; open to learning more about how different menus work across the business. Brings creativity, a willingness to learn and engagement with the wider industry, all of which influences menu creation. · Responsible for Partners' buffet lunch, and able to lead a function in the evening. · Ensure compliance with all Food Safety monitoring, take an active role in helping manage our Safer Food Better Business system. Good at monitoring allergen compliance, and reporting back any problems · Common sense and proactive approach to problem solving ** Key Stakeholders** · F&B General Manager · Executive Chef, Head Chef, Sous Chef · Internal and External Clients ** Personal Specification – Experience, Knowledge & Skills** · 3-4 years chef experience · Strong teamwork ethos and a willingness to learn more about working effectively in a team. · Keen to learn and progress, proactive in learning more about the department and the business, as well as furthering their cooking skills. · Reliable and punctual, with a strong sense of responsibility · Strong communication skills, written and verbal.
Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Job Description Are you a finance expert with a knack for number crunching and a zest for the bustling catering industry? We have the perfect next step in your career! We're looking for a proactive Finance Business Partner to join our dynamic team at the London Heathrow airline catering division. This role is not just a job, but a golden ticket to be at the heart of steering our financial strategy, directly influencing the growth and success of our business unit's budget. Your role will be pivotal in ushering in new systems and controls that not only streamline our operations but also significantly enhance efficiency and trim down costs, all while standing firm on our commitment to delivering high-quality production and service. What you can expect: Collaborate with multiple stakeholders to create and implement strategic financial plans that align with organizational goals. Serve as a commercial contact and strategic partner, providing financial expertise and collaborating with operations to optimize catering production, logistics, and supply chain efficiency. Drive efficiency and utilize financial analysis to identify opportunities for revenue enhancement and cost optimization while focusing on cost reduction and stabilizing operations without compromising on quality. Oversee the preparation of accurate and timely financial reporting while implementing and maintaining robust financial controls to safeguard company assets. Lead process improvement and collaborate with IT to lead initiatives for streamlining financial processes and enhancing efficiency across the organization. Be a champion of culture and work in tandem with production and service departments to ensure excellence and customer satisfaction are at the forefront. Ensure compliance with applicable financial regulations and standards and identify and manage financial risks by implementing strategies to mitigate potential issues. Qualifications Possesses a bachelor’s degree in finance, accounting, business administration, or a related field. A master’s in business administration (MBA) or qualifications such as CFA or CIMA would be highly desirable. Has experience in finance roles and production environments with a proven record and strong analytical skills paired with a high affinity for numbers. Has prior experience in the catering, hospitality, or food and beverage industry with an understanding of the specific financial and operational dynamics of the sector. Who can bring exceptional IT skills, particularly in MS Excel and MS PowerPoint; knowledge of database management, ERP systems, Microsoft Navision, Oracle Essbase, and Power BI would be a plus. Is Fluent in English, exhibiting strong communication skills and assertiveness. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
JOIN OUR FAMILY Are you ready to embark on an amazing career in the hospitality industry? We may be brand new, but our hotel The Mercure is already building a reputation for it's exceptional service, stunning seaside location, and commitment to creating memorable experiences for our guests. With the imminent opening of our sister hotel The Ibis hotel, and as such to maintain our high standards, we're seeking passionate and dedicated professionals to join our team and help lead our Food and Beverage departments across both hotels. At The Mercure and the Ibis Paignton we are managed by RBH management. We believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... At our hotels, we believe in fostering a supportive and inclusive work environment. We provide ongoing training, career development opportunities, and a chance to work alongside a passionate team dedicated to delivering exceptional service. A DAY IN THE LIFE OF A FOOD&BEVERAGE TEAM MEMBER AT MERCURE PAIGNTON What you'll be doing... Attending to customers upon entrance To be responsible for restaurant, keeping buffets fully stocked with fresh dishes and clearing away dirty plates and cutlery. To be responsible for the cleanliness of all equipment used in the restaurant and ancillary areas. Taking food and drink orders from customers with a pleasant attitude Preparing drinks and serving them to customers in a timely manner Running food orders from the kitchen, verifying that they are correct, and serving them to customers To ensure that all guests are dealt with in a professional manner in accordance with company standards. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... Experience in a customer facing role is preferred Ability to work in a fast-paced work environment and deliver orders in a timely manner Excellent interpersonal skills Customer-oriented approach Pleasant, bubbly personality - we are an enthusiastic, authentic bunch of individuals who truly care about teamwork and positive working environment! WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year Training and Career progression opportunities Recommend a Friend Scheme Employee of the Month/ Year Gratuities and Service charges paid Discounts in supermarkets and days out 20 years old and under £10.50 - 21 years old and over £11.44 per hour Zero hour contracts to fit around your flexibility To learn more about our full benefits package, to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact . #LifeatRBH £10.92 - £11.44 per hour A DAY IN THE LIFE OF A FOOD AND BEVERAGE TEAM MEMBER AT IBIS STYLES AND MERCURE PAIGNTON What you'll be doing... Reporting to the Food and Beverage Manager, you can expect your working day to include the following. • Attending to customers upon entrance • To be responsible for restaurant, keeping buffets fully stocked with fresh dishes and clearing away dirty plates and cutlery. • To be responsible for the cleanliness of all equipment used in the restaurant and ancillary areas. • Taking food and drink orders from customers with a pleasant attitude • Preparing drinks and serving them to customers in a timely manner • Running food orders from the kitchen, verifying that they are correct, and serving them to customers • To ensure that all guests are dealt with in a professional manner in accordance with company standards. We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Food and Beverage Team member, you will need the following qualities and skills: • Experience in a customer facing role is preferred • Ability to work in a fast-paced work environment and deliver orders in a timely manner • Excellent interpersonal skills • Customer-oriented approach • Pleasant, bubbly personality - we are an enthusiastic, authentic bunch of individuals who truly care about teamwork and positive working environment! RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.