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Junior Product OwnerRemote Salary: £38,000 p/a + excellent benefits We're looking for a Junior Product Owner to support the development and improvement of a global customer support and aftersales platforms, including a Self-Service Portal and ticketing system. This is a great opportunity for someone from a Service Desk, Application Support, Business Analyst, or QA background looking to move into a product-focused role. You'll work closely with the Service Product Owner, IT, and operational teams to help shape requirements, support testing, and drive system improvements and adoption. Key Responsibilities • Gather and document business requirements, • Support prioritisation of enhancements and change requests, • Assist with UAT and defect resolution, • Support implementation and rollout of system changes, • Work with stakeholders across service, IT, and operations, • Background in Service Desk, Application Support, BA, or QA/UAT, • Experience with CRM or ticketing systems, • Exposure to requirements gathering or system testing, • Strong communication and stakeholder skills

Are you looking to benefit from a new career in Data Analysis? If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst We do this using our specialised Data Analyst career programme which looks to assist and place qualified candidates into a career pathway in Data Analysis. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience Data Analyst as we will be looking primarily at entry level roles. Demand for Data Analysts has grown 20% year on year with experienced analysts easily commanding salaries of £50k+. All business decisions rely on data to ensure correct business decisions are made and therefore the role of the data analyst in the new digital world has become essential for business owners. Below are current average salaries in the sector for lower-level positions and fully trained Data Analysts: • Junior Data Analyst - £30,000, • Data Analyst - £50,000, • Business Data Analyst - £67,500, • Data Analytics Analyst - £80,000 The courses in the package have been identified by our recruitment partners as industry standards for the UK/European and International Data Analysis sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - CompTIA Data+ Qualification The first step is completing the CompTIA Data+ Qualification accredited by CompTIA. This professional international industry-recognised qualification teaches you the essential skills of a Data Analyst. You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a data analyst. Step 2 - Data Administration Training Data is extracted using various method which are normally IT driven. Therefore, we will provide you with access to the following additional courses to ensure you are suitably employable as a data analyst. • Microsoft excel - to expert level., • Learn SQL - the programming language used for extracting data from more complex databases., • Learn Python 3 - Python 3 is a simple to use programming language used by many analysts. Step 3 - Business Analysis Foundation Business Analysts and Data Analysts often work very closely together and indeed many Data Analysts become Business Analysts and vice versa. Adding a Business Analyst Foundation certificate will make you much more employable and enable you to cross over into business analyst roles and hybrid roles. Business Analysis Foundation accredited by the BCS (The British Computer Society also known as the Chartered Institute of IT). Study time for this course is approximately 15 hours and qualification is achieved through an online BCS exam. Step 4 - Recruitment Support Now you are qualified for an entry level data analyst position our recruitment support team will now begin collaborating with you to help you secure your first a suitable role based on your new qualifications and any other experience you may have. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Data Analyst Career aspirations.

Overview of team purpose The Technology and Data department ensures that London & Partners maintains a secure, scalable and resilient, technological ecosystem that underpins the organisation's strategic goals and daily operations. We promote the effective use of technology and data, fostering collaboration to drive innovation, enhance internal processes and support, informed decision making across the organisation. Purpose of the role The Associate Technical Business Analyst supports the growth of London's economy by helping London & Partners become a best-in-class organisation for technology, data, and knowledge management. This role plays a key part in ensuring the organisation's technological ecosystem meets high standards of service for both internal teams and external clients. The analyst focuses on ensuring the reliability and security of technology solutions through effective requirements gathering process analysis and collaboration across the business. • Engage with stakeholders to understand key business processes and support the organisation in leveraging technology effectively., • Assist in gathering and validating requirements, translating them into precise technical specifications to enhance or develop systems and applications., • Coordinate and support User Acceptance Testing (UAT) by developing test scenarios and working with stakeholders to validate that solutions meet business requirements., • Ensure any defects identified during testing are documented and addressed before deployment., • Support the maintenance of data integrity and security for systems and applications by following appropriate policies and procedures., • Help ensure that proposed business solutions align with London & Partners' strategic objectives and technology roadmap., • Support the project lifecycle to ensure business requirements are successfully delivered., • A focused and collaborative mindset to working across teams and contributing to cross-functional initiatives., • A positive, service-oriented mindset to stakeholder engagement with a commitment to high-quality outcomes., • Experience in building trusted relationships and managing expectations with business users at all levels. • Confidence in communication, with the ability to translate technical concepts into clear language for non-technical audiences., • A proven ability to adapt effectively to shifting priorities and changing needs in a fast paced environment., • A proactive approach to supporting colleagues across the Technology and Digital teams during periods of high demand. Skills & Competencies • Experience in process mapping, business requirements gathering, and developing user stories., • Ability to produce clear, high-quality documentation to support system and process improvements., • Knowledge of supporting UAT and validating solutions using tools like Azure DevOps, Jira, or similar test management tools., • Familiarity with Microsoft environments, including SharePoint, Teams, and Office 365, • Understanding of data governance principles and system integration tools. • Basic exposure to data visualisation tools such as Power BI, • Basic exposure to SQL and/or SOQL, • Understanding of both Waterfall and Agile project environments, • ? 30 Days Annual Leave: Generous paid time off to rest, recharge, and enjoy life outside of work., • ? Competitive Salary: We value your contributions and ensure you are rewarded accordingly., • ? Learning & Development Opportunities: Continuous growth is at the heart of our culture, with ample opportunities for professional development., • ? Strong Culture of Belonging: We foster an inclusive environment where every team member feels valued and supported., • ? Various Networks for Staff: Connect with like-minded colleagues through our numerous staff networks., • ? Competitive Pension Scheme: Secure your future with our robust pension plan., • ? Networking Opportunities: Expand your professional network within your chosen field., • ? Geopolitical Insights: Gain unique perspectives on global economic and political trends., • ? Hybrid Working Arrangement: Enjoy the flexibility of working both remotely and in-office., • ✈️ WorkFlex: Take advantage of opportunities to work abroad and experience different cultures. London's diversity is its biggest asset. At London & Partners, we aim to ensure our workforce reflects the diversity of the city that we promote. We encourage applications from people of any age, gender, ethnicity, sexual orientation or assignment, faith or disability. We also appreciate that many people require flexibility in their working patterns and encourage you to talk to us at interview about any flexibility you may need, be it full-time, job-share, or part-time. We encourage applications from all sections of the community. Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.