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Are you looking to benefit from a new career in Data Analysis? If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst We do this using our specialised Data Analyst career programme which looks to assist and place qualified candidates into a career pathway in Data Analysis. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience Data Analyst as we will be looking primarily at entry level roles. Demand for Data Analysts has grown 20% year on year with experienced analysts easily commanding salaries of £50k+. All business decisions rely on data to ensure correct business decisions are made and therefore the role of the data analyst in the new digital world has become essential for business owners. Below are current average salaries in the sector for lower-level positions and fully trained Data Analysts: • Junior Data Analyst - £30,000, • Data Analyst - £50,000, • Business Data Analyst - £67,500, • Data Analytics Analyst - £80,000 The courses in the package have been identified by our recruitment partners as industry standards for the UK/European and International Data Analysis sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - CompTIA Data+ Qualification The first step is completing the CompTIA Data+ Qualification accredited by CompTIA. This professional international industry-recognised qualification teaches you the essential skills of a Data Analyst. You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a data analyst. Step 2 - Data Administration Training Data is extracted using various method which are normally IT driven. Therefore, we will provide you with access to the following additional courses to ensure you are suitably employable as a data analyst. • Microsoft excel - to expert level., • Learn SQL - the programming language used for extracting data from more complex databases., • Learn Python 3 - Python 3 is a simple to use programming language used by many analysts. Step 3 - Business Analysis Foundation Business Analysts and Data Analysts often work very closely together and indeed many Data Analysts become Business Analysts and vice versa. Adding a Business Analyst Foundation certificate will make you much more employable and enable you to cross over into business analyst roles and hybrid roles. Business Analysis Foundation accredited by the BCS (The British Computer Society also known as the Chartered Institute of IT). Study time for this course is approximately 15 hours and qualification is achieved through an online BCS exam. Step 4 - Recruitment Support Now you are qualified for an entry level data analyst position our recruitment support team will now begin collaborating with you to help you secure your first a suitable role based on your new qualifications and any other experience you may have. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Data Analyst Career aspirations.

Lead Data Analyst / Data Product Lead - Managing Consultant The OpportunityYou'll lead the delivery of analytical outcomes that enable organisations to realise their strategic vision. Acting as the bridge between business goals, data requirements, and technical implementation, you'll guide multidisciplinary teams and help clients modernise their data platforms, analytical capabilities, and decision-making processes.This role is ideal for someone who thrives in complex environments, enjoys solving ambiguous problems, and is passionate about modern cloud, big data, and analytics technologies. What You'll Do Own and lead analytical delivery within broader data platform or transformation programmes. Guide teams of analysts, data engineers and analytics engineers to deliver end-to-end outcomes-from data workflows to analytical services and reporting assets. Define and uphold standards for requirements, documentation, code quality, version control, and release management. Partner with stakeholders across business and technology to prioritise work, manage expectations, and drive adoption. Run workshops to clarify requirements, map processes, and align teams on analytical definitions and success criteria. Shape and maintain analytical services, ensuring clear "definition of done" for outputs and user stories. Promote best practices in cloud, big data, analytics engineering, and AI-accelerated frameworks. Contribute to proposals, shaping analytics workstreams, estimating effort, and defining delivery approaches. Support the creation of reusable assets such as analytics frameworks, reconciliation packs, and migration playbooks. Act as a role model for consulting behaviours: curiosity, clarity, pragmatism, integrity, and client empathy. About YouYou bring a blend of analytical depth, technical understanding, and strong consulting skills. You can see the bigger picture, navigate ambiguity, and lead teams to deliver high-quality analytical products.Experience & capabilities include: Significant experience leading analytical product delivery in complex, multi-team environments. Proven track record delivering analytical and technical outcomes on modern cloud platforms (e.g., AWS, Azure, Snowflake, Databricks). Strong experience with data migration validation, reconciliation, data controls, and go-live readiness. Ability to mentor analysts and collaborate effectively with engineers and architects. Strong stakeholder engagement skills across business and technical teams. Advanced SQL and Python skills. Solid understanding of data modelling (dimensional; Data Vault familiarity a plus). Strong BI and analytics experience (dashboarding, semantic modelling, storytelling). Familiarity with modern data warehousing, distributed processing, streaming, and DataOps. Comfortable leading iterative delivery using agile principles. Qualifications & ToolsExperience with some of the following is beneficial: SQL/Python, Power BI, Tableau, Qlik, Dataiku, Alteryx AWS, Azure, GCP, Snowflake, Databricks certifications SAFe, Scrum Master or similar agile qualifications Modern data warehousing tools (Fabric, Lake Formation, Snowflake, Databricks) dbt or equivalent transformation tooling Airflow / ADF / Dagster Data governance, cataloguing, lineage tools Agile toolsets such as JIRA, Confluence, DevOps Working Environment Permanent role with flexible working options. Hybrid model: typically 3 days per week in office (Newcastle). Some UK and international travel may be required. Eligibility for security clearance is essential. What's in It for You Competitive salary with bonus potential. Highly collaborative culture with strong values and a people-first mindset. Flexible benefits focused on wellbeing and lifestyle. 25 days' holiday, with the option to flex to 30. Two CSR volunteering days. Award-winning learning and development, including dedicated training time. Personal tech budget for devices and accessories. Rapid progression opportunities in a high-growth environment. Please send me a copy of your CV if you're interested

Are you looking to benefit from a new career in Programming? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme in top UK companies and organisations needing to employ entry-level Programming staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in coding. You will also have the reassurance of a job guarantee (£25K-£40K) upon completion. Whether you are working full-time, part-time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Step 1 -HTML and CSS Online Training (*12 weeks) The first step is completing a selection of professional and industry-recognised courses. We have carefully selected these courses to give you the most out of both your learning and employment journey. * HTML Essentials (6 weeks) * CSS Essentials (6 weeks) The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study online from anywhere you choose. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Once the HTML & CSS courses are complete, you will be ready to move forward. Step 2 -Online Training (*12 weeks) The second step includes a selection of more advanced courses to get you up to speed. * Learn the Command Line (1.5 weeks) * Learn Git & GitHub (1.5 weeks) * Learn JavaScript (1.5 weeks) * Learn Python 3 (1.5 weeks) JavaScript forms the foundation of almost everything you see on the Internet, so it will be essential! Python is highly versatile. You can use it for both small and complex tasks, and it is used across many different industries. Step 3 - Build a Portfolio Website Project (1 week) Additional Courses * AWS Certified Cloud Practitioner * Microsoft Certified: Azure Administrator Associate Step 4 - Junior Programmer placement (£25K - £40k) We work with you to secure your first role as a Junior Programmer, with a starting salary of anywhere between £25K - £40k. While working as a Junior Programmer, we will release your second batch of training which is specifically designed to qualify you to move into the programming field. Programmer Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the coding industry, you will be ready to move into higher paying programming roles. Our recruitment support team specialises in the Web and programming space and roles at this level have an average starting salary of £45K. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Job Guarantee Due to the success of this programme and the skills shortage of entry-level coding staff, we can guarantee you will secure a job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning/ terms of business. Passionate about starting a career in coding? Apply now and one of our friendly advisors will be in touch. Keywords: Website, Web Developer, Business Development, Website, Web Design, Front End, Back End, Full Stack, Computer Programmer, Computer Systems Engineer, Systems Analyst, Programmer Analyst, Database Administrator, Front-end Developer, Mobile App Developer, Software Developer, Data Scientist, Cloud Engineer.

Do you enjoy analysing problems, working with stakeholders and helping improve digital services? Are you working in a role such as testing, data, project support or operational improvement and considering your next step, or are you already a Business Analyst looking to develop further? Inspire People are partnering with the Driver and Vehicle Standards Agency (DVSA) to attract Business Analysts and individuals with strong transferable analytical skills to support the continuous improvement of nationally critical digital services across digital, platforms and cloud. Hybrid working across from multiple UK locations including Swansea, Leeds, Nottingham, Newcastle, Oldham, Birmingham and Yeading. £35,663 (candidates based in Yeading will receive the London Weighting allowance of £4,000) plus generous Civil Service benefits including 28.97% Pension. DVSA is transforming how it delivers services used by millions of people across Great Britain, and you'll play a hands-on role in shaping and improving real-world digital products that underpin road safety and public confidence. About the role As a Business Analyst, you will report to a Senior Business Analyst and work as part of an Agile Scrum delivery team within DVSA's Strategy, Policy, Digital and Technology Directorate. The focus of the role is on supporting the improvement and enhancement of live digital services through clear analysis, strong collaboration and delivery-focused outcomes. You will work closely with Product Owners, developers, testers, designers and other analysts to translate business problems into structured requirements, supporting incremental delivery and continuous service improvement. You will not be expected to independently own large workstreams; instead, you will contribute as part of a supportive, multidisciplinary team, with guidance and oversight from more senior Business Analysts. You may support services across areas such as MOT systems, driver and vehicle services, commercial vehicle compliance and enforcement platforms. As a Business Analyst you will: • Break down business problems into clear business, stakeholder, functional, non-functional and transition requirements, • Support the creation, refinement and prioritisation of user stories and acceptance criteria, • Work with Product Owners to maintain and refine product backlogs, • Engage stakeholders to understand needs, challenge assumptions and clarify requirements, • Analyse problems to identify root causes, not just surface issues, • Collaborate daily with developers, testers and designers within Agile Scrum teams, • Apply appropriate analysis and modelling techniques to document processes and requirements clearly, • Strong analytical thinking, with the ability to structure ambiguous problems and contribute to practical delivery outcomes, • Experience working collaboratively within teams to deliver results, • Clear and confident communication skills, able to explain analysis and ideas to different audiences, • Experience gathering, analysing and documenting information to support decisions This could include experience from roles such as: • Software Tester or QA, • Data Analyst, MI Analyst or Insight roles, • PMO, Project Support or Junior Project Manager, • Product, Delivery or Service Support roles What matters most is your ability to analyse problems, work with others and contribute to real-world digital delivery. In return, you can expect a flexible working culture, including: • A Civil Service pension with an employer contribution of 28.97%, • 25 days annual leave, increasing by 1 day each year (up to 30 days), plus 8 bank holidays and a Privilege Day for the King's birthday, • Flexible and hybrid working options to support a healthy work-life balance, • Access to a staff discount portal and wider Civil Service benefits, • Strong development and progression opportunities, including funded training, apprenticeships and professional qualifications, • A diverse and inclusive workplace with active staff networks and communities Apply now to use your analytical skills on services that truly matter and take the next step in your career with DVSA.

Job Description About AttiFin AI At AttiFin AI, we're transforming financial operations through intelligent automation and advanced analytics and we're doing it with a team that truly loves the challenge.From machine learning and data engineering to financial systems integration, we build scalable, secure AI solutions that help organisations streamline processes, sharpen decision-making, and unlock new efficiencies. Grounded in collaboration, transparency, and continuous growth, we've built an environment where talented people thrive, innovate, and do the best work of their careers. The Role We're looking for a Business Analyst who thrives in a start-up environment and can operate with a high degree of autonomy. This is not a back-office reporting role — you'll be embedded across the business, shaping our understanding of the market, supporting live pilots with clients, and helping translate complex legal workflows into product and commercial opportunities. You'll work closely with product, engineering, sales, and leadership to ensure that what we build is grounded in real market needs and delivers clear value to legal professionals. The ideal candidate brings a blend of analytical rigour, commercial awareness, and genuine curiosity about both AI and the legal sector. What You'll Do Market Intelligence & Research You will continuously monitor the legal AI landscape, tracking competitors, emerging trends, regulatory shifts, and evolving buyer expectations. You'll synthesise this into clear, actionable insight that informs product direction and go-to-market strategy. The market moves quickly — we need someone who stays ahead of it, not behind it. Pilot Support & Client Engagement You will play a hands-on role in supporting pilot programmes with clients — from scoping and setup through to tracking outcomes and gathering feedback. You'll work directly with pilot clients to understand their workflows, define success metrics, and ensure we're learning as much as possible from every engagement. Cross-Functional Collaboration You will act as a connective thread across the team, working with product managers, engineers, designers, and commercial leads to ensure alignment. You'll gather and structure requirements, facilitate prioritisation discussions, and help the team make informed decisions with the best available data. In a start-up of our size, this means rolling up your sleeves and contributing wherever you're needed. Autonomous Delivery You will own your workstream end to end. We're looking for someone who can identify what needs doing, structure their own approach, and deliver without needing to be managed closely. You'll be trusted to make judgment calls, flag risks early, and drive initiatives forward independently. What We're Looking For Essential • Demonstrable experience as a Business Analyst, or similar role, ideally within a start-up or high-growth environment., • Strong research and analytical skills — you can take ambiguous questions, structure an approach, and deliver clear findings., • Experience developing value propositions, business cases, or commercial collateral., • Ability to work cross-functionally with technical and non-technical teams, communicating effectively with both., • Comfort with ambiguity and a genuine ability to work autonomously — you don't wait to be told what to do., • A keen interest in AI, technology, and how it's reshaping industries., • Legal experience — whether that's a law degree, paralegal experience, time spent at a law firm, or experience in legal tech. Understanding how legal professionals think and work will be a significant advantage., • Experience supporting or managing pilot programmes, proof-of-concept projects, or early-stage client engagements., • Familiarity with the legal technology market and its key players. What We Offer • The opportunity to shape a product and company from an early stage., • A collaborative, low-ego team where your contributions are visible and valued., • Exposure to cutting-edge AI technology and the legal industry., • Autonomy and ownership over your work. Diversity & Inclusion At AttiFin, we are committed to building a diverse, inclusive, and equitable workplace where everyone feels valued and empowered to contribute. We believe that diverse perspectives drive better outcomes, and we actively encourage applications from individuals of all backgrounds, experiences, and identities. We are dedicated to creating an environment where everyone can thrive and bring their authentic selves to work.

Job Description Location- Newcastle, Manchester Sheffield or Leeds About Scrumconnect Consulting Scrumconnect Consulting is a UK national SME award-winning software development consultancy with over 300 consultants across the UK. We work with UK Public Sector clients to build impactful, award-winning digital services that improve millions of lives. We take as much pride in our people, culture and work-life balance as we do in making services that improve millions of lives. Collaborative, entrepreneurial and dedicated to problem-solving, we bring the step change our customers need to sustain innovation. 3 ways we are different We're not just a consultancy. We're a community. Our knowledge-sharing, learning/unlearning, problem-solving culture benefits our consultants and our clients. All our people are highly experienced. Our consultants typically have at least 10 years' experience solving complex business problems. Handpicked high-performing teams with high empathy, trust and a mindset of continuous learning. Performance Analysts Working within, and contributing to, the overall user centred design of a digital product, as part of multi-functional Agile delivery teams focused on one or more products, Performance Analysts should have the following essential skills: • Ability to take a lead role in the development of the performance metrics and key performance indicators (KPIs) for the service and build dashboards and provide in depth reports to communicate key metrics., • Able to track/measure customer behaviour and use data to inform iterative service changes. Follow a process of continual iteration and measurement to monitor, iterate and improve., • Strong communication skills, able to identify and communicate service performance, actionable stories and business insights from the data to stakeholders and the team, to inform user-centric design decisions., • Skilled in analysing data from web analytics tooling such as, Google Analytics., • Validate/assure the implementation of web analytics., • Experience in Agile. Working closely with User Researchers, Content Designers, Interaction Designers, Business Analysts, Developers, Product Owners, Delivery Managers, and others in Agile teams, to ensure the team have access to the best evidence possible and are using it in designing and optimising the service., • Experience of building team capability through role modelling, mentoring, and coaching., • Ability to manage relationships with non-technical colleagues and work in a collaborative, inclusive way., • Interpret A/B and multivariate testing to enable the effects of changes to the service to be tested and to support iterative improvements., • Be an expert in digital performance analysis and the configuration and deployment of digital analytics solutions, such as Google analytics., • Influence teams to ensure trials and iterations are designed so that reliable and trustworthy evidence will be produced, and ensure findings are robust (e.g. tested for statistical significance before they are delivered)., • Work with agile teams to make sure their service meets the performance requirements in relation to analytics set out in the Digital by Default Service Standard., • Proficient in SQL.

About Scrumconnect Consulting Scrumconnect Consulting is a UK national SME award-winning software development consultancy with over 300 consultants across the UK. We work with UK Public Sector clients to build impactful, award-winning digital services that improve millions of lives. We take as much pride in our people, culture and work-life balance as we do in making services that improve millions of lives. Collaborative, entrepreneurial and dedicated to problem-solving, we bring the step change our customers need to sustain innovation. 3 ways we are different We're not just a consultancy. We're a community. Our knowledge-sharing, learning/unlearning, problem-solving culture benefits our consultants and our clients. All our people are highly experienced. Our consultants typically have at least 10 years' experience solving complex business problems. Handpicked high-performing teams with high empathy, trust and a mindset of continuous learning. Performance Analyst Working within, and contributing to, the overall user centred design of a digital product, as part of multi-functional Agile delivery teams focused on one or more products, Performance Analysts should have the following essential skills: * Ability to take a lead role in the development of the performance metrics and key performance indicators (KPIs) for the service and build dashboards and provide in depth reports to communicate key metrics. * Able to track/measure customer behaviour and use data to inform iterative service changes. Follow a process of continual iteration and measurement to monitor, iterate and improve. * Strong communication skills, able to identify and communicate service performance, actionable stories and business insights from the data to stakeholders and the team, to inform user-centric design decisions. * Skilled in analysing data from web analytics tooling such as, Google Analytics. * Validate/assure the implementation of web analytics. * Identify additional data sources that can be used to measure performance. Typical Performance Analyst Experience required includes: * Experience in Agile. Working closely with User Researchers, Content Designers, Interaction Designers, Business Analysts, Developers, Product Owners, Delivery Managers, and others in Agile teams, to ensure the team have access to the best evidence possible and are using it in designing and optimising the service. * Experience of building team capability through role modelling, mentoring, and coaching. * Ability to manage relationships with non-technical colleagues and work in a collaborative, inclusive way. * Interpret A/B and multivariate testing to enable the effects of changes to the service to be tested and to support iterative improvements. * Be an expert in digital performance analysis and the configuration and deployment of digital analytics solutions, such as Google analytics. * Influence teams to ensure trials and iterations are designed so that reliable and trustworthy evidence will be produced, and ensure findings are robust (eg tested for statistical significance before they are delivered). * Work with agile teams to make sure their service meets the performance requirements in relation to analytics set out in the Digital by Default Service Standard. * Proficient in SQL.

Iron Mountain Data Centers is seeking a proactive and effective ServiceNow Business Analyst to join our Service Management team. In this role, you are not just gathering requirements—you are the "super BA" acting as the essential link between business needs and the full power of the ServiceNow platform. You will work closely with our Platform Architect to lead the strategic evolution of our functional designs. This role is 100% remote for candidates based in the UK, Hungary, or Poland. What You'll Do (Responsibilities) In this role, you will: • Requirements Management: Manage the complete requirements lifecycle—from elicitation and functional specification to technical design alignment and final validation. You will capture and simplify business requirements directly within ServiceNow and curate a prioritized product backlog., • Process Improvement & Platform Strategy: Proactively analyze current processes to address inefficiencies and design optimal future-state workflows that utilize automation. You will collaborate with the Platform Architect to transform long-term strategy into actionable user stories., • Stakeholder Liaison & Leadership: Serve as the primary liaison between business and development teams, ensuring all parties agree on acceptance criteria. You will also act as a Scrum Master or core contributor, driving cross-functional collaboration and facilitating negotiations to resolve issues., • Platform Advocacy: Serve as the Subject Matter Expert (SME) for all active modules and identify in-platform enhancements to improve user experience and ensure adherence to documented processes. What You'll Bring (Skills & Qualifications) The ideal candidate will have: • Experience: Proven experience on ServiceNow, Salesforce, or similar building management systems/CRM. Experience in the data center or REIT industry is preferred., • Technical Expertise: Proficiency with the ServiceNow platform and Enterprise product suite, along with knowledge of the ITIL service management framework., • Agile Proficiency: Solid experience with Agile/Scrum methodologies, including project ceremonies and artifacts., • Analytical Skills: Exceptional critical thinking and structured problem-solving skills, with a proven ability to perform impact, gap, and cost/benefit analyses., • Communication: Excellent technical writing and verbal communication skills; able to articulate complex concepts to both technical and executive audiences., • Education/Certifications: A Bachelor’s degree in Engineering, IT/IS, or a related field (or professional certification). A ServiceNow System Administration Certification is highly desired. What We Offer (Benefits) • Location: 100% remote role from UK, • Competitive Compensation: Salary and benefits aligned with your experience., • Work-Life Balance: Flexible work options and alternative work arrangements to support your personal needs., • Health & Wellness: Comprehensive health, wellness, and retirement plans., • Growth: Opportunities for continuous learning and professional growth within a global organization. Ready to Join Iron Mountain? If you are a strategic thinker ready to drive the future of service management and automation, we want to hear from you. Apply today to join a team that values innovation, collaboration, and professional excellence!

About Complexio Complexio is the intelligence layer for enterprise AI. Our platform builds a connected understanding of how businesses actually operate - across people, processes, and systems. Enterprises have invested heavily in AI platforms, copilots, and data infrastructure - yet daily work still runs on manual hand-offs and thousands of unseen tasks buried in emails, chats, and spreadsheets. Complexio closes that automation gap. Our Event Knowledge Graph ingests structured and unstructured data to create a living map of how an organisation truly works - every task, interaction, and dependency. Our Context Broker unifies this knowledge across enterprise systems in real time, enabling our Orchestration layer and Enterprise Automator to discover, design, and execute workflows autonomously. Stevie, our conversational AI assistant, gives teams a natural way to query and act on that intelligence. Complexio deploys securely within your infrastructure and integrates with the enterprise platforms you already run on - turning organisational knowledge into measurable business outcomes. A joint venture between Hafnia and Símbolo, backed by leading maritime partners including Marfin Management, C Transport Maritime, Trans Sea Transport, and BW Epic Kosan. Born in maritime, now scaling rapidly across industries. We are now onboarding enterprise customers globally, with a platform built to handle the pace and complexity of real business operations. Role Purpose Enterprise organisations do not buy software - they fund outcomes. The Value Engineer exists to make the connection between Complexio's platform capabilities and the specific, quantified business outcomes each customer cares about, at every stage of the relationship. Value engineering as a discipline has become a defining commercial capability at the world's leading enterprise software companies. ServiceNow built a global Value Engineering practice to justify platform ROI at scale. Celonis pioneered value engineering in the process mining space, making quantified process improvement the centrepiece of every enterprise deal. SAP's Value Advisors and Salesforce's Business Value Consultants have made the ability to prove financial return a standard expectation in enterprise software procurement. Complexio is building this capability now - at the stage where it will have the most impact on commercial outcomes. This role sits at the intersection of business consulting, commercial strategy, and deep operational understanding. You are not a sales support function. You are an independent, credible business advisor who earns the trust of customer CFOs, COOs, and operational leadership by doing rigorous work - identifying where value is being lost, modelling what recovery is worth, and demonstrating with evidence what Complexio has actually delivered. Key Responsibilities Value Discovery & Business Case Development • Lead structured value discovery engagements with prospective customers - working with operational, financial, and technology stakeholders to identify and quantify the cost of their current automation gap, • Map customer operational workflows to Complexio's platform capabilities, identifying the specific processes, hand-offs, and inefficiencies where the EKG, Context Broker, Enterprise Automator, and Stevie create measurable impact, • Translate business case outputs into executive-ready materials - CFO-grade financial models, board-level summaries, and ROI one-pagers that withstand scrutiny from finance and procurement stakeholders, • Validate assumptions with customers through structured interviews, data analysis, and process observation - never building a business case on hypotheticals that will be challenged at approval Pre-Sales Value Engagement • Partner with Sales, Client Directors, and Solutions Consultants in enterprise sales cycles - joining customer engagements specifically to lead the value and business case workstream, • Run executive value workshops with customer C-suite and operational leadership - structured sessions that move from pain identification through to quantified opportunity in a single engagement, • Produce deal-specific value narratives and ROI models that are calibrated to each customer's operational context, financial metrics, and internal approval process, • Equip the sales team with reusable value frameworks, benchmark data, and industry-specific ROI models that accelerate deal cycles across similar customer profiles, • Support commercial proposal development by providing the financial and business value content that underpins pricing, contract structure, and deal terms Post-Sale Value Realisation • Own the value realisation framework for Complexio's customer base - defining how value is tracked, measured, and reported from deployment through to steady-state operation, • Establish baseline metrics with customers at the point of deployment - agreeing the operational and financial KPIs against which Complexio's impact will be measured Value Benchmarking & Market Intelligence • Build and maintain Complexio's value benchmark library - a structured, continuously updated repository of outcome data across customers, sectors, use cases, and platform capabilities, • Develop sector-specific value models for Complexio's primary markets - maritime operations, energy trading, industrial workflow management - grounded in real customer data and validated against industry benchmarks, • Track and analyse how value accrues over time across the customer base - identifying which deployment patterns, use cases, and adoption sequences drive the fastest and largest outcomes, • Monitor competitive value positioning - understanding how Complexio's ROI profile compares to alternatives including Microsoft Copilot, Celonis, and incumbent manual processes Internal Value Enablement • Build and maintain a value engineering toolkit accessible to the broader commercial team - including value discovery frameworks, ROI calculators, benchmark data packs, and executive presentation templates, • Partner with Product and Engineering to ensure that Complexio's platform instrumentation supports value measurement - advocating for the telemetry, reporting, and analytics capabilities that make value realisation visible to customers, • Feed value data and customer outcome evidence back into Complexio's product prioritisation process - ensuring the roadmap is guided by where the platform creates the most demonstrable impact Executive & C-Suite Engagement • Engage directly with CFOs, COOs, and operational leadership as a credible, independent business advisor - not as a vendor representative, • Lead or co-lead executive value presentations and business case reviews at board and C-suite level - with the financial and operational rigour to withstand challenge from sophisticated buyers, • Shadow Co-CEOs and the CRO in strategic customer engagements as required - providing the value and ROI narrative in high-stakes commercial discussions, • Build long-term advisory relationships with senior customer stakeholders that extend beyond individual deals and create durable commercial anchors What We're Looking For Essential • 6+ years in a value engineering, value advisory, business value consulting, or management consulting role - ideally with direct experience in enterprise software, process automation, or AI/data platform contexts, • Demonstrable experience building and presenting rigorous business cases and ROI models to C-suite and finance stakeholders - models that have withstood scrutiny and influenced major investment decisions, • Strong financial modelling capability - comfortable building NPV, IRR, and payback analyses from first principles and translating operational data into financial outcomes, • Deep understanding of how large enterprises make investment decisions - approval processes, financial hurdle rates, competing priorities, and the politics of internal sponsorship Desirable Experience in the maritime, shipping, energy, or industrial sectors - operational familiarity with voyage management, fleet operations, chartering, trading, or supply chain workflows Experience with process mining, workflow analytics, or operational intelligence tools - and the ability to use data outputs to construct value narratives Familiarity with AI automation economics - understanding how to model labour displacement, error reduction, and decision acceleration in organisations adopting AI-driven workflows Experience building value benchmark databases and sector-specific ROI frameworks from scratch Who You Are Rigorous and credible - your business cases are built on real data, sound assumptions, and transparent methodology; you do not overstate value and you do not produce numbers that collapse under scrutiny A skilled interviewer and listener - you can run a discovery session with a COO or a fleet manager and extract the operational detail you need to build a credible model, without making them feel interrogated Commercially motivated - you understand that your work directly enables revenue and you take that seriously; you are not an academic analyst, you are a commercial contributor Independently minded - you are willing to tell a customer or a sales team that a use case does not meet the value threshold, because your credibility depends on honesty, not optimism • A strong writer and presenter - you produce executive materials that are clear, well-structured, and visually compelling; you do not hide weak analysis behind impressive slides, • Intellectually curious about how industries operate - you find genuine interest in understanding how a maritime shipping company makes money, where it loses it, and what operational changes move the needle, • A builder - Complexio does not yet have a mature value engineering function; you are excited by the opportunity to create the frameworks, tools, and benchmarks that will define how the company communicates value at scale

IT System Analyst - £46k (DOE) - Remote I am seeking a proactive IT Systems Analyst with experience in Epicor BisTrack and strong SQL skills to support my client’s core business systems. This role is well suited to someone who enjoys hands-on technical work, supporting users, improving processes, and implementing smart automation solutions, including modern AI-driven tools, to enhance overall business efficiency. What you’ll do • Act as the escalation point for Bistrack and SQL-related support issues, • Resolve helpdesk queries efficiently and support day-to-day IT operations, • Use AI and automation tools to streamline processes and reduce manual work, • Develop reports, queries, and system improvements, • Train users and create simple, helpful guidance materials, • Support system integrations and data workflows across the business What you’ll bring • Hands-on experience with Epicor Bistrack, • Strong SQL capability (queries, reporting, troubleshooting), • Background in IT support/helpdesk roles, • Awareness of AI productivity tools, automation platforms, or low-code environments, • Clear communication skills and a user-focused mindset, • A desire to improve systems, processes, and efficiency Benefits • 15% bonus, • Remote, • Private Healthcare

Are you looking to benefit from a new career in Data Analysis? If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst We do this using our specialised Data Analyst career programme which looks to assist and place qualified candidates into a career pathway in Data Analysis. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience Data Analyst as we will be looking primarily at entry level roles. Demand for Data Analysts has grown 20% year on year with experienced analysts easily commanding salaries of £50k+. All business decisions rely on data to ensure correct business decisions are made and therefore the role of the data analyst in the new digital world has become essential for business owners. Below are current average salaries in the sector for lower-level positions and fully trained Data Analysts: • Junior Data Analyst - £30,000, • Data Analyst - £50,000, • Business Data Analyst - £67,500, • Data Analytics Analyst - £80,000 The courses in the package have been identified by our recruitment partners as industry standards for the UK/European and International Data Analysis sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - CompTIA Data+ Qualification The first step is completing the CompTIA Data+ Qualification accredited by CompTIA. This professional international industry-recognised qualification teaches you the essential skills of a Data Analyst. You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a data analyst. Step 2 - Data Administration Training Data is extracted using various method which are normally IT driven. Therefore, we will provide you with access to the following additional courses to ensure you are suitably employable as a data analyst. • Microsoft excel - to expert level., • Learn SQL - the programming language used for extracting data from more complex databases., • Learn Python 3 - Python 3 is a simple to use programming language used by many analysts. Step 3 - Business Analysis Foundation Business Analysts and Data Analysts often work very closely together and indeed many Data Analysts become Business Analysts and vice versa. Adding a Business Analyst Foundation certificate will make you much more employable and enable you to cross over into business analyst roles and hybrid roles. Business Analysis Foundation accredited by the BCS (The British Computer Society also known as the Chartered Institute of IT). Study time for this course is approximately 15 hours and qualification is achieved through an online BCS exam. Step 4 - Recruitment Support Now you are qualified for an entry level data analyst position our recruitment support team will now begin collaborating with you to help you secure your first a suitable role based on your new qualifications and any other experience you may have. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Data Analyst Career aspirations.

Reporting to Senior Finance Business Partner – Business Services the role sits in a small team of four (Senior Finance Business Partner, Finance Business Partner – IT, and Finance Analyst), within the large Newcastle Finance function. Previously held a finance business partnering role in large i

Job Title: Asbestos Surveyor / Analyst Make sure to apply with all the requested information, as laid out in the job overview below. Salary: £28,000 - £37,000 DOE + Overtime rates Hours: Full-time, 42.5 hours per week + 1 in 5 weekends (paid at overtime rates) Company Overview A well-established asbestos consultancy with multiple offices across the UK, this company has a strong reputation for delivering high-quality, reliable services to a wide range of high-profile clients. Following continued growth, recent contract wins, and business expansion, they are seeking experienced Asbestos Surveyors / Analysts to join their professional team. The organisation values collaboration and teamwork, fostering an environment where employees are encouraged to contribute, innovate, and succeed together. Role Overview The Asbestos Surveyor / Analyst will provide clients with accurate, professional, and efficient asbestos survey and analytical services. Responsibilities include: Conducting asbestos inspections, surveys, sampling, and analysis in line with statutory and company requirements. Producing clear, factual survey reports, site plans, technical documents, specifications, method statements, and other relevant documentation. Managing abatement schemes in accordance with legislative guidance, contractual obligations, and internal safety procedures (RAMs, LARC, PoW). Maintaining compliance with UKAS-accredited quality management systems and quality assurance procedures. Representing the company professionally on-site, during client meetings, and in the office. Working safely, considering the impact of activities on all stakeholders. Undertaking additional duties as required by management. Candidate Profile The ideal candidate will possess: Sound knowledge of current asbestos industry practices and developments. Understanding of compliant inspection, surveying, and analytical methods. Awareness of relevant legislation and guidance for asbestos surveying and analysis. Experience working across a range of sites and sectors. Mandatory qualifications: BOHS P402, P403, P404 (or RSPH equivalent). Desirable qualifications: BOHS P406, W504 (S301), CoCA. Strong communication skills with the ability to present information clearly and professionally. Ability to work independently, demonstrate problem-solving skills, and be flexible and reliable. IT literacy, preferably with experience using PDAs or reporting software. A professional, client-focused attitude with attention to detail. xrnqpay Benefits 23 days annual leave + 8 Bank Holidays Sick Pay Life Assurance Health Cash Plan Company Vehicle Refer-a-Friend Scheme Employee Assistance Programme Expenses Pension Scheme This company is committed to diversity, inclusion, and equality of opportunity, with recruitment decisions based on skills, qualifications, and potential to succeed.

Command & Control Analyst (24/7) - Newcastle-upon-Tyne About the job Job summary Discover a career in your hands at HMRC. Whether youre seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what its really like to work at HMRC.Visit our YouTube channel to watch the full series and come and discover your potential.Our role sits within our Customer Experience and Bridge Operations (CE&BO) team within Enterprise Live Services (ELS) part of the Chief Digital & Information Group (CDIO).ELS are accountable for the end-to-end service of HMRCs IT Systems and Services, and our focus is ensuring a consistent, excellent customer experience. We work closely with the other platform groups and their partners to bring IT Systems and Services together.The Customer Experience and Bridge Operations team monitor IT services and infrastructure, across the estate, 24 hours per day, 7 days per week, 365 days per year. Located across two sites, Newcastle, and Telford to provide robust business continuity, the Team is critical to the facilitation and management of Major IT Incidents posing a significant risk or reputational damage to HMRC colleagues and/ or customers.This is an exciting opportunity for candidates with expertise in analysing IT systems, to enhance their career. Working in a large, complex, government IT estate that supports critical national infrastructure, you will monitor the HMRC IT estate through numerous tools to assist in identifying and preventing Major Incidents and deliver CE&BO monitoring processes to an exceptional standard.Job description The Command and Control Analyst role is fundamental in ensuring CE&BO is able to proactively identify and prevent or progress significant IT failures or performance issues which may affect the user experience of HMRC colleagues, and external customers.As a command & control analyst you will be responsible for monitoring our IT estate using a variety of monitoring tools, gathering information, undertaking analysis, triaging incidents which you will either progress or escalate to the Major Incident Manager.This is an exciting role, where you will work collaboratively with your team to provide monitoring to areas of IT HMRCs estate.You will be joining a team that provides round-the-clock cover and service, 24 hours per day, 7 days per week, 365 days per year.This role attracts an Annual Attendance Allowance (AAA) payment which is a 25.49% monthly payment on top of your basic salary. This payment could vary to reflect the specific type and number of unsocial hours you are rostered to work.You will perform your contracted hours on an annualised hours basis, working fixed shift patterns over a 4-week rostering period consisting of days, nights, weekends, and public holidays.The total number of hours worked over the 4-week rostering period is 148 hours. This is not inclusive of breaks which are unpaid.If the rostered shift falls on a Bank Holiday, colleagues are expected to work this.Typically, in 2 out of the 4 weeks, there is a requirement to work 52.75 hours per week, and in the other 2 weeks, a requirement to work 21.25 hours per week. This is subject to change in accordance with business needs.Current (typical) shift patterns are as follows:Week 1Monday 6:45am - 7pmTuesday, Friday, Saturday, Sunday 7am - 7pmWeek 2Wednesday 6:45am - 7pmThursday 7am to 7pmWeek 3Monday 6:45pm - 7amTuesday, Friday, Saturday, Sunday 7pm - 7amWeek 4Wednesday 6:45pm - 7amThursday 7pm - 7amPlease note that allowances paid within HMRC are subject to change in accordance with respective policy changes, and the Annual Attendance Allowance is currently under reviewThe Command & Control Analyst role is a hybrid role (following successful completion of training) with 60% of working hours being office based in either our Newcastle or Telford bridge operations room.Full-time only role: Due to operational needs, these posts are full-time; however, applicants who need to work a more flexible arrangement are welcome to apply. We cant guarantee that we can meet all requests to work flexibly as any agreement will be subject to business ability to accommodate. Any request to work a more flexible arrangement should be made prior to your acceptance of the provisional offer.Person specification You will be self-motivated, resilient and confident. A strong communicator who can work proactively and reactively and is able to take the lead.A team player, you will thrive in a team environment and quickly build strong working relationships with your team and wider resolver teams across multiple locations and working patterns. You are someone who can analyse data from multiple monitoring services, ServiceNow and provide detailed information and understanding to the Major Incident Manager, Senior Command & Control Analyst and Service Owners. Responsibilities include but are not limited to:• Proactively monitor the HMRC IT estate, performing detailed analysis using a range of monitoring tools and dashboards. Collaborate with relevant stakeholders to interpret findings and take appropriate action based on the insights gathered.• Monitor incidents raised on our call logging platform and perform trend analysis.• Respond to calls coming into the Bridge liaising with callers, documenting calls, and managing or escalating as required.• Conduct investigate work on incidents such as detailed diagnostics, business impact and incident count, liaising with Service Owners, Service Managers and major Incident managers where appropriate.• Provide support to the Major Incident Manager during incidents, providing information based on the monitoring analysis, number of users affected using Service Now trending, assisting with understanding potential impacts.• Record and review observations to ensure awareness of incidents and trends.• Participate in Service Readiness Reviews, MI calls, Post Incident Reviews as required.• Perform CE&BO impacting for new projects and services utilising various tools and knowledge to make informed decisions on new monitoring requirements.• Introduce monitoring of new services to the team through recorded overviews, testing of monitoring, work instructions and use of the analysts One Note documentation.• Production of reports and appointments.• Undertake regular process reviews and drive improvements.• Monitoring CE&BO mailbox and Open line, Perform analysis on information provided and decide next steps. Recording information received on the call log with clear and concise details.Please note: Security Check (SC) clearance level, either already held or willing to obtain, is a requirement of this role. Please see Additional Security Information and Security sections below.Essential Criteria: • Proficient in the use of incident management tools (ideally ServiceNow).• Proficient in the use of Observability tools (ideally Dynatrace).• Strong analytical and problem-solving skills required to undertake trend analysis utilising troubleshooting methodologies and root cause analysis skills.• Excellent communication skills required and the ability to build positive relationships with stakeholders to enable collaboration.• Ability to remain calm and work at pace in rapidly changing situations, being able to quickly assess the situation and reprioritise based on changing information from multiple sources.Additional Location information - Transitional sites: For more information on where you might be working, review this information on our locations.Its important to note that both of these advertised locations are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time: Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle. Telford Plaza, Telford - moving to Parkside Court, Telford. You will be given more information about what this means at the job offer stage.Benefits Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.Pension - We make contributions to our colleagues Alpha pension equal to at least 28.97% of their salary. Family friendly policies. Personal support. Coaching and development. To find out more about HMRC benefits and find out what its really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service.Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process details How to Apply As part of the application process, you will be asked to provide the following:A name-blind CV, to include your Job History - provide a short description of your jobs/roles, duties and any key achievements. A 500-word Personal Statement, describing how your skills and experience would make you suitable for the role, referring to the Person Specification and how you meet the Essential Criteria. Further details around what this will entail are listed on the application form.Sift In the event of a large number of applications being received, an initial sift may be held on the Personal Statement.At full sift your CV and Personal Statement will be assessed, with the successful candidates being invited to interview. We may also raise the score required at any stage of the process if we receive a high number of applications.Interview During the panel interview, you will be asked Experience-based questions and a technical question on how you would resolve a complex IT issue.Interviews will take place via video link (Microsoft Teams).Sift and interview dates to be confirmed.Eligibility Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - Please re-open my application - (insert vacancy ref) & vacancy closing date (insert date) To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.The HMRC app can help you with your application The HMRC app can provide you with your past 5 years employment history, making the process of filling in your application quicker and easier.If successful in your application, you will need your National Insurance number for the onboarding process.Download the HMRC app now and save your National Insurance number to your digital phone wallet.How to download the HMRC app and sign up for an account:Download the free HMRC app from the App Store or Google Play store.If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.Youll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint or facial recognition.You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.Reserve List A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles - if this applies to you, well let you know via your Civil Service Jobs account.Criminal Record Check Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.Merit List After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.Hybrid working at HMRC HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time).Reasonable Adjustments We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment Team via as soon as possible before the closing date to discuss your needs. Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional.Technical Support If you are experiencing problems that cannot be resolved by our help section, then technical support is available. You will receive a reply in 2 working days.Additional Security Information Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.From 1 April 2026, applicants will be required to meet updated nationality and residency requirements so that National Security Vetting (NSV) checks can be conducted. If this affects you, we will give you more information at the appropriate time.Important information for existing HMRC contractual homeworkers Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.Questions relating to an individual application must be emailed as detailed later in this advert.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.New entrants will join on the minimum of the pay band.Please note that if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.If you experience accessibility problems with any attachments on this advert, please contact the email address in the Contact point for applicants section.For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK.Feedback will only be provided if you attend an interview or assessment.Security Successful candidates must undergo a criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commissions recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

A consultancy firm in Newcastle upon Tyne is seeking a dynamic Business Analyst to bridge the gap between business and IT teams. Responsibilities include defining business requirements, managing stakeholder relationships, and implementing process improvements to enhance operational efficiency. The i

A major Utilities organisation is seeking an experienced Technical Business Analyst to assess the operational technology and guide the organisation toward modern solutions in a complex operational environment. You will conduct gap analysis, lead feasibility assessments, and produce structured docume

Immediate availability is preferred, with a possibility of accommodating a two-week notice period. The roles are primarily hybrid, located in various cities including Newcastle, and offer competitive daily rates between £450-475. A consultancy service provider in the UK is seeking a Senior Business

As an IT Service Desk Analyst, you'll support the wider team by managing and administering user services, helping to ensure smooth and efficient IT operations across the business. Keywords: IT Service Desk Analyst, 1st Line IT Support, IT Support.

Supplier Risk Analyst Location: Newcastle upon Tyne (Hybrid 2 days on site) Contract Length: 6‑month contract (possible extension) Day Rate: £450 per day inside IR35 via umbrella About the Opportunity We're supporting a major organisation through a large‑scale separation and transformation programme, and we're looking for an experienced Supplier Risk Analyst to join the team responsible for onboarding a significant number of new third‑party suppliers. This role is ideal for someone who enjoys structured work, thrives under pressure, and feels confident engaging with suppliers and internal risk specialists. You'll play a meaningful part in a programme with firm regulatory deadlines, giving you exposure across information security, operational resilience, IT continuity, legal, procurement, and wider governance teams. Key Roles and Responsibilities Leading the supplier due‑diligence process for new suppliers joining the organisation as part of a separation programme. Reviewing onboarding forms and clarifying service scope, criticality, and resilience requirements with business stakeholders. Coordinating and facilitating meetings with suppliers and internal SMEs to complete due‑diligence questionnaires and collate evidence. Assessing and escalating risks across information security, operational resilience, data privacy and IT service continuity. Managing and updating Kanban boards (Microsoft Planner), trackers and workplans. Presenting risk findings clearly and concisely for senior stakeholders, translating technical information into accessible summaries. Handling supplier pushbacks professionally and keeping delivery aligned with strict programme deadlines. Working collaboratively across legal, procurement, compliance, data privacy, business owners and technology teams. Key Skills & Experience Experience in supplier risk, third‑party risk, assurance, or operational resilience. Knowledge across at least one core risk domain: Information Security IT Service Continuity Operational Resilience Excellent stakeholder engagement skills, including managing external suppliers. Strong planning, coordination and PMO‑style organisational skills. Confident communicator able to summarise risk and technical issues clearly. Comfortable working in high‑pressure, deadline‑driven Understanding of regulatory frameworks such as operational resilience standards and sector‑specific supervisory statements. Relevant certifications such as CISA (highly desirable) or CISSP (nice‑to‑have). Experience of risk‑related PMO work. Strong Excel skills; MS Project familiarity helpful but not required. Please note: Due to the high volume of applications, only successful candidates will be contacted. If you do not hear from us within 48 hours, unfortunately, your application has not been successful on this occasion. However, we may retain your details for any future suitable vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention