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Role: Customer Success Associate Team: Growth Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34,000 depending on experience, plus equity Hours: Full-Time 37.5 hours per week Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. We’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. This role sits at the heart of Vestd’s customer-centric model and plays a key part in supporting high-growth companies as they design, launch and evolve their equity strategies. You will work closely with founders, leadership teams and early HR hires, helping them navigate equity for the first time or as their business scales. This role is about combining excellent customer support with commercial awareness, empathy and a genuine interest in how startups grow. You’ll help customers get value from Vestd at critical moments in their journey, building trust, driving adoption and supporting long-term retention. While this is not a sales role, you will be comfortable having value-led conversations, spotting opportunities to support customers as they grow, and working closely with colleagues to ensure a seamless experience. • Supporting startup and scaleup customers through onboarding, scheme setup and the early stages of their Vestd journey, ensuring they feel confident and supported from day one, • Working directly with founders and leadership teams to understand their business context, growth plans and equity-related challenges, and tailoring support accordingly, • Providing a high-quality, responsive customer success experience across tickets, calls and proactive outreach, • Helping customers adopt Vestd’s platform effectively, encouraging self-serve where appropriate while knowing when hands-on support is needed, • Building trusted relationships with customers, acting as a consistent point of contact during key growth moments such as fundraising, hiring bursts or scheme changes, • Identifying risks to engagement or retention early and working collaboratively to address them, • Spotting opportunities to add value through upgrades, referrals or expanded usage, and partnering with the Growth and Equity Consulting teams where needed, • Developing a strong understanding of equity schemes, fundraising mechanics and the needs of early-stage businesses, and communicating complex concepts in a clear, human way, • Feeding customer insights back into Product, Growth and Marketing to help improve Vestd’s offering and customer experience, • Continual improvement to MRR, • Tickets completed and time to serve SLA, • Improvements in cost to serve, • Reviews, testimonials, • Customer retention, • Referrals, • Upgrades These are the skills and qualifications we consider essential for this role: • Experience working with customers in a B2B, SaaS or professional services environment, ideally supporting growing or founder-led businesses, • Comfortable engaging with startup founders, senior leaders or first-time equity users, with the confidence to ask good questions and build trust, • Minimum 3 years experience in a commercial environment, • Strong written and verbal communication skills, with the ability to explain complex or unfamiliar concepts clearly and calmly, • A customer-first mindset, combined with commercial awareness and an understanding of how customer outcomes link to retention and growth, • Highly organised, able to prioritise effectively in a fast-moving environment, • Customer relationship-building skills, • Curiosity and willingness to develop expertise in equity, share schemes and startup finance over time, • Work collaboratively with team members from different departments (sales, product, marketing), • Confident working remotely, managing your own workload and staying connected to a distributed team These will help you stand out from the pack: • Experience working within finance or a regulated environment, • Startup or scaleup experience, either supporting customers or working within one, • Knowledge of shares and share schemes, • Exposure to founders, fundraising processes or early HR operations, • Experience working with regulated, financial or compliance-led products, • An interest in entrepreneurship, business growth or the startup ecosystem What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our . Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards . This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. Vestd is a great place to work. Don’t just take our word for it - take a look at the _ suite of benefits that you can look forward to as one of our folk: • This job remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • 45-minute interview with the hiring manager and team member, • Task-based assignment, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country.

Coalfire is on a mission to make the world a safer place by solving our clients’ hardest cybersecurity challenges. We work at the cutting edge of technology to advise, assess, automate, and ultimately help companies navigate the ever-changing cybersecurity landscape. We are headquartered in Chicago, Illinois with offices across the U.S. and U.K., and we support clients around the world. But that’s not who we are – that’s just what we do. We are thought leaders, consultants, and cybersecurity experts, but above all else, we are a team of passionate problem-solvers who are hungry to learn, grow, and make a difference. Position Summary As an Associate you will work as part of a team assessing the security and compliance of client firms against regulatory and industry requirements and standards, and against security best practice frameworks. This role will develop a strong understanding of framework requirements, perform audit/assessments, and contribute to reports for clients. You will work closely with Project Managers, Directors and other Delivery team members to effectively manage project timelines and deliverables. This team focuses on assessments for hyperscale cloud providers, and has a particular expertise in SOC 1, SOC 2, C5, and DSA assessments. This role will evaluate the design and effectiveness of technology controls throughout the business cycle and will help identify performance improvement opportunities. This position is a remote position that must be located in the United Kingdom (England, Scotland, Wales, and/or Northern Ireland). Coalfire has an office in Manchester, UK so there is opportunity to work in the office in a hybrid capacity if preferred. • Conduct audits/assessments including audit plan preparation, review of documentation and evidence, evaluation of procedures, and client interviews., • Assess client provided documentation for compliance with a variety of standards., • Prepare and review assessment reports., • Educate and interpret compliance activities for clients, • Manage priorities and tasks to achieve delivery utilization targets., • Ensures quality products and services are delivered on time per Coalfire quality standards., • Continuous professional development in maintaining industry specific certifications. Maintains strong depth of knowledge in the practice area., • Collaborates with project managers, quality management and/or other delivery team members to drive customer satisfaction and meet project deliverables., • Establish and maintain positive collaborative relationships with clients and stakeholders, • Identifies upsell and cross sell opportunities and escalates to leadership team, • Evaluate the design and effectiveness of technology controls throughout the business cycle, • Introductory understanding of audit procedures and IT security especially as it relates to SOC 1 and SOC 2 or other regulatory frameworks, • Experience and demonstrated ability to independently research a technical topic and develop logical testing approaches, • Strong personal initiative to appropriately manage time and meet deadlines, • Strong Consulting skills; ability to advise and challenge the status quo while building strong relationships, • Ability to build high-trust relationship and credibility quickly, • High attention to detail, • Ability to facilitate meetings to small or large groups, • Diplomatic and broad minded, • Experience as an IT Consultant, IT auditor, Business Analyst, or similar role, • Information Security, Technical Audit, or Cloud Technology Certifications desired, • Bachelor’s degree £41,675 - £54,178 a year The salary range listed is a reasonable estimate of the compensation range for this role based on national salary averages. The actual salary offer to the successful candidate will be based on job-related education, geographic location, training, licensure and certifications and other factors. You may also be eligible to participate in annual incentive, commission, and/or recognition programs. #LI-HW1 #LI-Remote At Coalfire, you’ll find the support you need to thrive personally and professionally. In many cases, we provide a flexible work model that empowers you to choose when and where you’ll work most effectively – whether you’re at home or an office. Regardless of location, you’ll experience a company that prioritizes connection and wellbeing and be part of a team where people care about each other and our communities. You’ll have opportunities to join employee resource groups, participate in in-person and virtual events, and more. And you’ll enjoy competitive perks and benefits to support you and your family, like paid parental leave, flexible time off, certification and training reimbursement, digital mental health and wellbeing support membership, and comprehensive insurance options. At Coalfire, equal opportunity and pay equity is integral to the way we do business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Coalfire is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact our Human Resources team at _. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We help companies get compensation right. What we get paid at work has a massive impact on our lives, and it’s one of the biggest factors in hiring and retaining talent - and yet so many companies struggle to get it right. They simply have no choice but to rely on poor data and unsophisticated tools for their pay decisions. That’s why we created Ravio. We help many of the world’s most innovative and ambitious companies build stronger teams and reach their goals through better compensation. Our real-time data platform brings compensation into the modern age, tracking the market across all compensation types from salary to equity and benefits. Ravio is growing fast, which means you can too. We’ve established ourselves as the European leader in our space serving more than 1,200 clients, and now have our sights set on becoming the global go to place for compensation data and tools for managing compensation. Joining a startup and scaling it into a global product is one of the most challenging and rewarding experiences a career can offer. If that sounds exciting to you, you’re in the right place. The role We’re looking for a Staff Software Engineer to join our engineering team and play a major role in our technical leadership during a significant platform shift. Ravio is moving from a traditional SaaS posture to a platform built around agents - parent agents fronting our compensation data, specialist agents underneath, durable workflows, an MCP-based tool layer, and an eval harness to maintain consistency. You’ll own architecture and technical design across the stack: the customer-facing web app, the agentic platform, and the shared infrastructure connecting them. You’ll bring system design depth - the kind that holds up under load, failure, and coordination across services and teams. You’ll continue to raise the bar on code quality, reliability, and the technical decisions that shape what we ship. This is a hands-on individual contributor role - leading technical decision-making and tackling the hardest problems we encounter. There are also upcoming opportunities to move into management as our company continues to grow, if you wish. Requirements 8+ years commercial engineering experience, with a track record of technical leadership during platform shifts - owning architecture, driving decisions, raising the bar through code review and design review, especially where LLM assisted engineering has become the standard System design depth as your headline strength. Concrete: durability and consistency under failure, multi-service orchestration, data platforms, performance and cost at scale, observability and ops fluency Senior-level fluency in TypeScript and Node, comfortable across the backend (PostgreSQL, GraphQL or HTTP APIs, GCP-shaped infra) Comfortable owning code in a distributed monorepo with multiple deployable services Ships fast under product pressure - we’re moving from PMF to scale and the role needs that pace Nice to have Production experience with agentic systems - tool calling, multi-step orchestration, LLM evals. Workflow engines (Temporal, Cadence, Step Functions) - even if not Temporal specifically MCP, Anthropic SDK, or other LLM platform work Building developer platforms, internal SDKs, or framework-shaped surfaces Eval-driven development, prompt engineering at scale, LLM-judge harnesses React or another modern frontend framework Our tech stack Frontend React Typescript GraphQL (Apollo Client) Playwright Jest Storybook + Chromatic Mantine GCP (Cloud Run) Backend Typescript PostgreSQL GraphQL Yoga Jest Auth0 GCP (Cloud Run, Cloud SQL, Cloud Storage + more) AI / agentic platform Opus/GPT/Gemini/and many more model families Vertex/Bedrock/Foundry - Cloud deployed models Temporal - durable workflow engine MCP servers as the tool layer AI gateway (Bifrost) for logging, routing, governance Eval harness (Phoenix) - golden queries, LLM-as-judge Memory layer (Neo4j) All the other good stuff GitHub Actions Datadog Figma Slack Linear The opportunity at Ravio right now From your perspective, there are three critical things to look for when evaluating this role: a company going places, a strong engineering culture, and a role that gives you a true opportunity to have impact as a technical leader. Ultimately it’s for you to decide whether that’s true in our two-way street interview process. Here’s a summary of where we are right now and what you can expect as a starting point. There’s a lot happening at Ravio right now. We’ve just raised our Series A led by tier 1 US investors Spark Capital, and have acquired the benchmarking business of our competitor - Compete. We’ve got new joiners starting almost every week, and we’re rapidly expanding outside of our core markets in Europe. We need you to help us maintain our velocity and continue to build a scalable org and product. Our core benchmarking product is at product-market fit, and we have a couple of new modules in the 0-1 phase. This means we’re at an exciting stage that involves 0-to-1 building in some areas, and building for scale in others. That’s true across the business, we’re continuing to expand and experiment, while systemising and doubling down on what is already working well from our seed phase. Beyond the core product, we’re building Ravio’s agentic platform - parent agents fronting our compensation data with specialist agents underneath, durable workflows on Temporal, an MCP-based tool layer, and an eval harness to maintain consistency. It’s a platform engineering effort with the same care and rigour we apply to the rest of the product. A Staff engineer joining now would help shape the foundations of how Ravio’s product is built for the next phase. We’d like to think Ravio is a great place to be a Staff engineer - we have technical leaders who know first hand the importance of creating space and focus for engineering teams to do their best work. And you’ll be working alongside many accomplished and world class teammates, who are energised by the work they do and have a high bar for themselves and their colleagues. Why join Ravio? Shape an agentic platform from its early stages, with senior engineering peers and a high autonomy bar. Opportunity for fast-tracked professional growth at a scaleup backed by world-class investors alongside a smart, energetic team. Blend of IC work and leadership, giving you both hands-on impact and career growth. Remote-friendly, flexible work culture with a high degree of ownership. While we’re very focused, we also know how to have fun in the process. Build a meaningful product that helps people get paid fairly and competitively in their careers. £110,000 - £170,000 Company ownership (everyone gets a meaningful equity stake in Ravio) 37 days paid time off (25 days holiday + 4 wellness days + 8 public holidays) Up to 6% pension matching scheme £60 a month wellness allowance (Invest in your physical wellbeing, on us) £500 per year Learning and Development budget Private healthcare cover (on a medical history disregarded basis) with AXA Personal worldwide travel insurance - just in case Income protection insurance (for full peace of mind in case you cannot work because of sickness or disability) 16 weeks fully paid birthing parent leave, followed by 4 weeks at 50% pay. For non-birthing parents, we offer 8 weeks fully paid leave. For more information about what we collect and how we use it when you apply for a role with us, please refer to our_ #LI-Hybrid #LI-JC1

Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history: _. We are seeking a highly organized and proactive HR Advisor to support our growing UK and European population. This role sits at the heart of our People & Culture team, managing the end-to-end employee lifecycle and providing critical daily guidance to managers on policy, compliance, and employee relations. If you have a solid foundation in UK employment law, hands-on experience with HRIS management (ideally Dayforce), and a passion for delivering a world-class employee experience, this is an incredible opportunity to make a visible impact on our regional operations. • Act as a trusted first point of contact for managers and employees across the UK and Europe, providing timely, accurate guidance on HR policies, processes, and employment matters., • Support managers in handling employee relations cases, including attendance, performance, disciplinaries, and grievances, and escalating complex cases to the HRBP where appropriate., • Own the employee lifecycle end to end including; supporting with onboarding, probation, contractual changes, leave administration, and offboarding., • Support the creation and deployment of People & Culture initiatives and projects across our EU population, with oversight from the HRBP., • Maintain accurate, up-to-date employee records in our HRIS, Dayforce., • Partner with our TA function to support a high-class candidate experience, such as giving advice or interpreting pay, benefits, and culture information., • Apply working knowledge of UK employment law basics to day-to-day queries, flagging areas of risk or complexity to the HRBP for guidance., • Support the rollout and communication of people policies, contributing to awareness and compliance across UK and European teams in collaboration with the HRBP., • Ensure all HR documentation, letters, and employee communications are completed accurately, professionally, and within agreed timelines., • 1-2 years of experience in an HR Advisor or HR Coordinator role, ideally within a fast-paced, scaling, or multi-site business., • Working knowledge of UK employment law and HR best practice, with the confidence to apply it in day-to-day situations., • Exposure to, or genuine interest in, multi-country HR environments; experience with European employment practices is a plus., • Strong interpersonal and written communication skills and able to build trust quickly with managers and employees at all levels., • High attention to detail, particularly when handling employee data, contracts, and sensitive documentation., • Organised and calm under pressure, with the ability to manage multiple priorities and deadlines simultaneously. £30,000 - £35,000 a yearIn an effort to Make Spreetail Better, we hire people that are aligned with our values and are passionate about pursuing ecommerce excellence. We believe the right person can learn what is needed to succeed in their role, so we encourage job applicants to apply even if you don't meet all the qualifications listed. We are looking for diverse backgrounds and perspectives, so we don’t require college degrees and welcome non-linear career paths. If this role highlights your experience and gets you excited – please apply! Not the role for you? Check out additional opportunities to join our team on our job board and sign up for our Talent Community Newsletter for exclusive insights into future openings. Equal Opportunity Employer At Spreetail, we are relentless in our pursuit of equity and equality, we embrace cultural differences that raise our bar, we pursue the challenges within ourselves to make Spreetail better, and we humbly acknowledge our duty to build and foster an inclusive workplace where all may succeed. Spreetail is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Please be aware of scammers. Spreetail will only contact you through Lever or the domain. Spreetail will never ask candidates for money during the recruitment process. Please reach out to directly if you have any concerns. Emails from @spreetailjobs.com are fraudulent. #LI-Remote Please be aware of scammers. Spreetail will only contact you through Lever or the domain. Spreetail will never ask candidates for money during the recruitment process. Please reach out to directly if you have any concerns. Emails from @spreetailjobs.com are fraudulent. #LI-RemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Ready to make travel easier for millions? Airalo is the world’s first and largest eSIM store, helping travellers stay connected seamlessly in over 200 countries and regions. We trust our teams to take ownership, put customers first, and do work that has a real impact every day. What’s in it for you? Airalo offers team members a range of perks, including remote work, generous PTO, wellness and learning allowances, and, of course, our annual Airalo Away retreat. Learn more about our benefits here; _ Hi, I'm Andra, Director of Data at Airalo! Our team works across the full data ecosystem, from collection to insights activation, ensuring that every piece of data drives meaningful action. We’re curious problem-solvers who love tackling challenges that haven’t been solved before and building tools and processes that scale impact across the company. Airalo’s fully remote Data team is growing. You’ll turn numbers into decisions that shape the future of our business, collaborating with cross-functional teams to solve complex problems and influence how millions of travellers stay connected. This isn’t just dashboards - it’s using data to drive strategy, inform product and growth decisions, and create real impact. You’ll have access to best-in-class tools, the freedom to experiment, and a team ready to turn insights into action. As the Data Engineering Manager, you will lead the foundational backend of our data organization. YYou will directly manage our current pod of Data Engineers (2 Senior Data Engineers and 1 Customer Data Platform Engineer) and shape the hiring roadmap as the function grows - including scoping future specialized roles such as Machine Learning Engineers. Partnering closely with the Data Director, you will help us transition out of the reactive, ad-hoc phase and into a structured, highly scalable data ecosystem. You will own the architecture, ingestion, and orchestration that powers the rest of the data team - ensuring that our Analytics Engineers, Data Analysts and other users have a rock-solid, high-quality foundation to build upon. This role goes beyond building a data platform. You'll be the connective tissue between Product & Engineering, MarTech, and our partner ecosystem - ensuring data is produced cleanly at the source, captured reliably, and delivered cohesively across the entire organization. Manage, mentor, and grow a high-performing team of Senior Data Engineers and CDP Engineers. Drive hiring for the Data Engineering function as it grows, including scoping future specialized roles such as Machine Learning Engineers Foster a culture of engineering excellence, continuous learning, and cross-pollination of knowledge. Own the technical roadmap for Airalo’s data infrastructure (GCP, BigQuery), orchestration (Dagster, Airflow), and ingestion (Fivetran, custom APIs). Drive data-platform architecture decisions, turning ambiguous business problems into scalable, production-grade technical designs. Bridge the data platform with MarTech and third-party ecosystems (PSPs, MNOs, CDPs, attribution platforms), ensuring customer events, campaign data, and partner integrations flow cohesively in both directions. Partner with Software Engineering to embed data quality at the source - implementing data contracts, co-owning schema decisions, and driving the rollout of a data catalogue across the organization. Establish the foundations for real-time data capabilities as the business matures beyond batch processing Design systems that prioritize data quality, privacy, and governance standards across all data initiatives. Transition the team's workflow from reactive problem-solving to structured, agile delivery. Oversee the maintenance and optimization of high-performance data pipelines, implementing CI/CD automation, observability frameworks, and strict data quality gates. Roll up your sleeves when necessary to assist with complex code reviews, Python/Scala development, or unblocking the team on difficult architectural challenges. Act as a strategic partner to the Analytics Engineering Manager and Data Director to build the backend requirements necessary to achieve our company-wide goal of 80% self-serve analytics. 7+ years of professional experience as a Data/Software Engineer, with at least 2+ years of experience directly managing and scaling data engineering teams. You thrive in low-maturity or greenfield data environments. You're comfortable navigating ambiguity and enjoy the process of laying down paved roads and engineering standards where none existed before. Deep, hands-on background with major cloud platforms (GCP preferred) and cloud-native data warehouses (BigQuery preferred, or Snowflake/Redshift). Strong experience with orchestration tools (Airflow, Dagster), ELT pipelines (Fivetran, dbt), and distributed data processing frameworks (Apache Spark, Flink). Hands-on experience using AI tools to accelerate engineering workflows - code generation, code review, pipeline debugging, or documentation Strong coding experience in Python (and/or Scala) and advanced SQL across relational and non-relational databases. Experience implementing CI/CD, Infrastructure as Code, and observability/monitoring for data pipelines. Bachelor's degree in Computer Science, Engineering, Statistics, Information Systems, or a related quantitative field. Experience implementing data contracts, data catalogues (Atlan, Amundsen, DataHub), or federated governance models. Experience with Customer Data Platforms (Segment, mParticle, or similar), MarTech data integration, and real-time event processing. Experience in marketplace, B2C, or high-volume transactional businesses. Previous work in globally distributed data environments (multi-currency, multi-region, multi-language). Experience building or contributing to experimentation platform infrastructure (A/B testing pipelines, feature flag data, experiment analysis frameworks). Exposure to Machine Learning infrastructure - not necessarily building models, but scoping teams, tooling, and pipelines that support ML workloads. If you are interested in this position, please apply via the link. Please note that to be considered for this role, you must reside in and be fully eligible to work in either Romania, Spain, or the UK. Proof of a valid right to work in one of these three countries will be required. By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: _ We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process. At Airalo, we use AI-assisted tools as part of our recruitment process. Your application will be reviewed using tools that help our recruiters analyze and organize CV information. These tools support, but do not replace, human judgment; all hiring decisions are made by humans. If you progress to an interview, we may use tools to generate AI-assisted notes - you can opt out of these. For more information on how we handle your data, please see our Privacy Policy: https://www.airalo.com/more-info/privacy-policy.

At RemoteStar, we're currently hiring for one of our clients based in Houston, TX. Years of experience: 3 to 5 years Location: USA About Client: A fast-growing US-based SaaS company is transforming how energy firms manage operations. Their end-to-end ERP platform streamlines field data, production, finance, land, and compliance, delivering real-time insights and operational efficiency. With a strong client base and innovative tech, they’re redefining digital transformation in the energy and utilities sector. You’ll design and implement AI-driven functionality that improves automation and user experience. This includes leveraging LLMs, machine learning models, and modern AI tooling within a production SaaS environment. This is a hands-on role for someone who can move quickly, make pragmatic decisions, and bring AI concepts into real, scalable product features. Responsibilities • Design and implement AI-powered features within the platform (e.g., automation, recommendations, copilots) • Integrate LLMs and/or ML models into existing services and workflows, • Evaluate, select, and optimize AI tools, APIs, and frameworks for production use, • Collaborate with Product to translate business problems into AI-driven solutions, • Build and maintain scalable backend services to support AI functionality, • Profile, test, and optimize performance of AI-integrated systems, • Ensure reliability, security, and cost-efficiency of AI components in production, • Contribute to architecture decisions around AI integration and system design, • Partner with engineering teams to embed AI into existing applications without degrading stability Requirements • 3+ years of experience as a software engineer in a SaaS or cloud-based environment, • Strong backend engineering experience (RoR and/or Golang preferred), • Experience integrating APIs and working within distributed systems, • Hands-on experience with AI/ML tools (e.g., OpenAI, Anthropic, Hugging Face, or similar), • Experience building or integrating AI-powered features into applications (not just experimentation) • Strong understanding of data flow, system design, and performance optimization, • Experience with relational databases (SQL Server or similar), • Familiarity with microservices architecture, Kubernetes, and CI/CD pipelines, • Experience deploying applications in Azure or similar cloud environments, • Strong problem-solving skills with ability to work in ambiguous, fast-moving environments, • Builder mindset—someone who can take an idea and turn it into a working feature quickly, • Pragmatic approach to AI (focus on value, not hype), • Ability to work independently in a contract environment while collaborating closely with internal teams • Strong communication skills and ability to explain AI concepts to non-technical stakeholders Preferred • Experience with prompt engineering, embeddings, or retrieval-augmented generation (RAG) • Exposure to model evaluation, fine-tuning, or AI performance monitoring, • Experience with event-driven architectures or real-time data processing, • Background in energy, fintech, or other complex data-driven industries

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. We are bold, like risks, and take on big challenges together. We believe in the value of team diversity and seek candidates from a wide range of backgrounds in their work, life, culture, and experiences. We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it: _ Our customers love the product, provide valuable feedback, and trust us to rapidly help with their problems. Feel free to check out one of our public Town Halls for yourself: _ Hospitable.com is a remote-only and fully distributed company. We hire based on timezones, not countries. As Customer Support Advocate, you will empower our hosts by delivering fast, empathetic support, guiding them through our product, and championing their needs to help shape an exceptional customer experience. • Investigate and troubleshoot complex technical issues for our customers (with the support of the engineering team and our robust tooling)., • Onboard customers and answer questions on our product throughout the entire user cycle with live chat, email, and Zoom calls., • Create bug reports to escalate to engineering., • Create video and written content to educate customers (product tours, videos, documentation, FAQ) and keep it current with our constantly evolving product., • Act as a "feature champion" to educate the product & engineering teams about users' needs., • Collaborate with the team on best working practices and issue resolution, working alongside Kevin whose favorite fruit is passion fruit. For this position, we are aiming to service customers across European timezones. Currently, this role will be working Monday to Friday, although we appreciate flexibility in occasionally out with coverage over the weekends in cases of absence of other teammates. For this position, we are looking to recruit someone in a European time zone. Candidates in based in other timezones will not be considered. We’re aiming for a start date no earlier than November 3, 2025. We're looking for someone who: • Has 3+ years of hands-on experience in technical support for a B2B or B2C SaaS product., • Cares about the impact their work has on the team and the company., • Has a keen eye for detail and eagerness for constant improvement., • Is excited to work with a deeply technical product where learning quickly is part of the job. Our development speed is fast, which means you’ll need to be comfortable adapting to frequent changes and improvements., • Very special kudos if you are an Airbnb host or have been working with a short-term rental business. If you're hesitant to apply for this position because you feel that you don't meet this list of qualifications fully, don't worry! We want to hear from you. The company itself is also a product, one that we iterate on. We're always improving and creating an environment where we all love to work. • A supportive and caring team environment, where you are trusted, not managed., • The total budget for this role is within US$78,300 - US$106,912 depending on the cost of living in your location. We can hire talent internationally as contractors—or employees if you are based in the United States, the European Union, or Australia, taking into account payroll taxes to determine your gross compensation., • We also offer an extra incentive into our equity with RSUs through _., • Up to 35 paid days off per year is encouraged (including self-serve public holidays), as well as paid sick leave and parental leave when needed., • Mental-health and emotional support with therapists on call through Slack., • Recognized on Inc.’s list of _.

Join our exciting new SEN provision: We are looking for an experienced, enthusiastic and nurturing SEN Teaching Assistant to join our friendly and inclusive two-form entry primary school in Croydon. This is an exciting opportunity to become part of a new SEN provision, helping to shape an environment where children with additional needs can thrive, develop their independence and achieve their full potential. We are seeking someone who is passionate about supporting children with SEND, has a strong understanding of inclusive practice, and is confident in adapting their approach to meet individual needs. The successful candidate will: Have proven experience working with children with special educational needs and disabilities (SEND). Have experience supporting children with a range of needs, ideally including autism, communication and interaction needs, social/emotional needs and sensory needs. Be confident supporting children both individually and in small groups. Build positive, trusting relationships with pupils and understand the importance of a calm, consistent and nurturing approach. Be able to support pupils with emotional regulation and positive behaviour. Work closely with teachers, the SENCO and external professionals to implement individual support plans and strategies. Be confident adapting activities and resources to enable pupils to access learning. Have high expectations for every child and genuinely believe that every pupil can succeed. Be reflective, resilient, proactive and willing to learn. Contribute positively to the development of our new provision and wider inclusive practice across the school. We can offer you: The opportunity to play a key role in establishing and developing a brand-new SEN provision. A welcoming, supportive and inclusive school community. A collaborative team who are committed to improving outcomes for children with SEND. Opportunities for professional development and training. The chance to work alongside experienced teachers, the SENCO and wider professionals. A school that values the contribution of its support staff and invests in their development. A rewarding role where you can make a genuine and lasting difference to children's lives. About you You will be someone who is patient, compassionate and enthusiastic, with the confidence and experience to support children who may require a more personalised approach to learning. *You will understand that successful SEN support is about much more than helping children complete their work. It is about developing communication, confidence, independence, emotional regulation and a sense of belonging. If you are excited by the opportunity to help build something new and would like to be part of a school that is committed to providing exceptional support for children with SEND, we would love to hear from you. Aspire People Limited provides services as an Education Agency and an Education Employment Business. Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject, to appropriate Child Protection screening, including checks with former employers and the Disclosure and Barring Checks

Relocruitment is proud to be recruiting on behalf of a renowned name in business relocations and commercial removals. From office moves to IT relocations, space planning to archive storage and furniture supply — these are the people other companies call when it has to be done right. \n Now they need more good drivers to keep up with demand. \n What you'll be doing: \n\n • Driving HGV Class 2 vehicles on commercial removals across London and the UK\n, • Working as part of a skilled crew — this is hands-on removals work, not just driving\n, • Representing a company with a genuine reputation for quality\n\n What's in it for you: \n\n • £40,000–£50,000+ — genuinely competitive, paid to attract and keep the best\n, • A company culture built around looking after its people, not just using them\n, • Long-term security with an established, respected operator — not here-today-gone-tomorrow\n\n What you'll need: \n\n • A valid HGV Class 2 (Cat C) licence\n, • Removals experience essential — commercial or domestic background both welcome, general haulage alone won't fit\n, • Strong manual handling skills and a genuine work ethic\n, • Live within easy reach of Morden\n\n If you're a Class 2 driver with removals experience looking for a company that will actually value you — this is it. \n Apply now or message us for a confidential chat.

JOB TITLE - Year 5 Teacher \n \n \n ABOUT THE SCHOOL \n Prospero Teaching is looking for a dedicated and enthusiastic Year 5 Teacher for a Primary school in BR1, Bromley. \n The school is a welcoming mainstream primary school with a supportive and approachable senior leadership team, who are committed to staff wellbeing and professional development. As the school continues to grow from strength to strength, it offers excellent opportunities for growth, training and career progression. \n The position is open to experienced teachers. Depending on performance the school would look at either extending the contract or offering a permanent position. \n \n \n \n CONTRACT/POSITION DETAILS \n\n • Location - Bromley, BR1\n, • Position - Year 5 Teacher\n, • Type of work - Class Teacher - planning, preparation, marking, parents evenings etc\n, • Contract or position start date - September 2026\n, • Duration / Likely Duration - end of the academic year July 2027\n, • Contract or position end date (if applicable) - July 2027\n, • Contract type (temp/perm/temp to perm) - Temporary Contract\n, • Full time/part time - Full time\n, • Minimum rate of pay - Minimum rate £170 per day\n, • Hours - 8:30 am - 4pm : Mon - Fri (term time only)\n\n \n \n \n \n \n EXPERIENCE, TRAINING AND QUALIFICATIONS \n\n • QTS or equivalent\n, • Minimum 1 year KS1 or KS2 teaching experience in the UK\n, • Up to date Safeguarding training issued in the last year\n\n \n \n \n \n \n \n TO BE ELIGIBLE FOR THIS ROLE THROUGH PROSPERO TEACHING, YOU MUST: \n\n • Hold Right to Work in the UK\n, • Hold an enhanced child barred list DBS certificate registered with the online update service or be willing to process a new application\n, • Provide two professional child related references that cover at least the last two years\n\n \n \n OTHER \n If you would like to be considered for this role, please apply with a copy of your up to date CV. Unfortunately, only shortlisted candidates will be contacted. \n \n Prospero Teaching is acting as an employment business/education recruitment agency in relation to this vacancy. The successful candidate will be required to register and have passed all safeguarding/vetting checks with Prospero Teaching in order to fill this vacancy. Any adult working with children and vulnerable young people are responsible for safeguarding and protecting the welfare of the children and young people. \n \n Prospero Teaching is able to offer the successful candidate: \n\n • Accredited continued professional development courses including safeguarding and behaviour management\n, • In-house Training and Development Team\n

JOB TITLE - Year 2 Teacher \n \n \n \n ABOUT THE SCHOOL \n Prospero Teaching is looking for a dedicated and enthusiastic Year 2 Teacher for a Primary school in BR1, Bromley. \n The school is a welcoming mainstream primary school with a supportive and approachable senior leadership team, who are committed to staff wellbeing and professional development. As the school continues to grow from strength to strength, it offers excellent opportunities for growth, training and career progression. \n The position is open to experienced teachers. Depending on performance the school would look at either extending the contract or offering a permanent position. \n \n \n \n CONTRACT/POSITION DETAILS \n\n • Location - Bromley , BR1\n, • Position - Year 2 Teacher\n, • Type of work - Class Teacher - planning, preparation, marking, parents evenings etc\n, • Contract or position start date - September 2026\n, • Duration / Likely Duration - end of the academic year July 2027\n, • Contract or position end date (if applicable) - July 2027\n, • Contract type (temp/perm/temp to perm) - Temporary Contract\n, • Full time/part time - Full time\n, • Minimum rate of pay - Minimum rate £170 per day\n, • Hours - 8:30 am - 4pm : Mon - Fri (term time only)\n\n \n \n \n \n \n EXPERIENCE, TRAINING AND QUALIFICATIONS \n\n • QTS or equivalent\n, • Minimum 1 year KS1 teaching experience in the UK\n, • Up to date Safeguarding training issued in the last year\n\n \n \n \n \n \n \n TO BE ELIGIBLE FOR THIS ROLE THROUGH PROSPERO TEACHING, YOU MUST: \n\n • Hold Right to Work in the UK\n, • Hold an enhanced child barred list DBS certificate registered with the online update service or be willing to process a new application\n, • Provide two professional child related references that cover at least the last two years\n\n \n \n OTHER \n If you would like to be considered for this role, please apply with a copy of your up to date CV. Unfortunately, only shortlisted candidates will be contacted. \n \n Prospero Teaching is acting as an employment business/education recruitment agency in relation to this vacancy. The successful candidate will be required to register and have passed all safeguarding/vetting checks with Prospero Teaching in order to fill this vacancy. Any adult working with children and vulnerable young people are responsible for safeguarding and protecting the welfare of the children and young people. \n \n Prospero Teaching is able to offer the successful candidate: \n\n • Accredited continued professional development courses including safeguarding and behaviour management\n, • In-house Training and Development Team\n

JOB TITLE - Year 1 Teacher \n \n \n \n ABOUT THE SCHOOL \n Prospero Teaching is looking for a Year 1 Teacher for a Primary school in BR1, Bromley. \n The school is a thriving and popular mainstream primary school with a supportive and approachable senior leadership team. As the school continues to grow from strength to strength, it offers excellent training and development opportunities to all members of staff. \n The position is open to both NQT's and experienced teachers. Depending on performance the school would look at either extending the contract or offering a permanent position. \n \n \n \n CONTRACT/POSITION DETAILS \n\n • Location - Bromley, BR1\n, • Position - Year 1 Teacher\n, • Type of work - Class Teacher - planning, preparation, marking, parents evenings etc\n, • Contract or position start date - September 2026\n, • Duration / Likely Duration - end of the academic year July 2027\n, • Contract or position end date (if applicable) - July 2027\n, • Contract type (temp/perm/temp to perm) - Temporary Contract\n, • Full time/part time - Full time\n, • Minimum rate of pay - Minimum rate £170 per day\n, • Hours - 8:30 am - 4pm : Mon - Fri (term time only)\n\n \n \n \n \n \n EXPERIENCE, TRAINING AND QUALIFICATIONS \n\n • QTS or equivalent\n, • Minimum 1 year EYFS/KS1 teaching experience in the UK\n, • Up to date Safeguarding training issued in the last year\n\n \n \n \n \n \n \n TO BE ELIGIBLE FOR THIS ROLE THROUGH PROSPERO TEACHING, YOU MUST: \n\n • Hold Right to Work in the UK\n, • Hold an enhanced child barred list DBS certificate registered with the online update service or be willing to process a new application\n, • Provide two professional child related references that cover at least the last two years\n\n \n \n OTHER \n If you would like to be considered for this role, please apply with a copy of your up to date CV. Unfortunately, only shortlisted candidates will be contacted. \n \n Prospero Teaching is acting as an employment business/education recruitment agency in relation to this vacancy. The successful candidate will be required to register and have passed all safeguarding/vetting checks with Prospero Teaching in order to fill this vacancy. Any adult working with children and vulnerable young people are responsible for safeguarding and protecting the welfare of the children and young people. \n \n Prospero Teaching is able to offer the successful candidate: \n\n • Accredited continued professional development courses including safeguarding and behaviour management\n, • In-house Training and Development Team\n\n

Summary \n At Wallington, we welcome many families during the festive period to enjoy a much-loved and traditional Christmas experience. We’re looking for someone to take on the character of Father Christmas – Christmas Helper, and to support the team in bringing the magic alive. \n Salary: £13.25 per hour \n Contract Duration: Fixed term until 23rd December 2026 \n Working Pattern: This is a zero-hour contract, meaning we?can’t?guarantee a set number of hours each week.?While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs.?We’ll?try to give as much notice as possible. You’ll need to be available for at least one weekend day on each weekend in December, as well as at least one day from Tuesday 15th, Monday 21st and Tuesday 22nd December. You’ll also need to attend a short induction and training session before the events begin. \n For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information about the role. \n This role is?required?to work with vulnerable groups including?children,?and any offer of employment or volunteering is subject to a satisfactory enhanced DBS check.? \n What it's like to work here \n Wallington sits in a rural corner of Northumberland approximately 20 miles northwest of Newcastle-Upon-Tyne. The informal but magnificent House sits at the south end of the estate and is surrounded by parkland, gardens and farmland. Wallington remains one of the great estates of the North and contains treasures collected by generations of Trevelyans and their predecessors. \n Click here for more information about this location \n What you'll be doing \n You’ll be working in costume, mainly in the House, greeting families on one of our Christmas experience visits. These consist of a pre-booked one-hour session for 25 children and their adults. You’ll welcome the group and then meet each smaller group for a more in-depth chat, listening to and chatting with children, answering their questions with patience and helping to build their excitement. \n When that finishes, you’ll step into the informal walk-around programme, where you’ll chat and have photos taken with our visitors on that day. Depending on how busy it is (and the weather), this might take place outside at the sleigh for the perfect photo opportunity with ‘Magnificence’ the reindeer. Being punctual and reliable will be important, as you’ll be part of a scheduled programme of experiences for our visitors. \n We also offer two ‘quiet’ sessions as part of the pre-booked events, which are lower key and aimed at children who may be overwhelmed in other settings. You’ll be giving everyone the warmest of welcomes and delivering an inclusive experience, using your judgement and adapting how you communicate and interact with each visitor, including responding positively to unexpected or tricky questions from our younger visitors. This will help everyone experience the magic of Christmas and have a festive visit to remember. Training and support will be on hand throughout your time with us. \n You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile, (or the suit -we’ll provide it) this is just to provide a full picture of what’s possible in this role. \n Who we're looking for \n We'd love to hear from you if you’re: \n\n • helpful and friendly\n, • a people person, with a positive ‘can-do’ attitude\n, • enthusiastic, and willing to learn\n, • a team player, who can also work on your own initiative\n, • flexible and adaptable\n\n The package \n The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too. \n -Substantial pension scheme of up to 10% basic salary \n -Free entry to National Trust places for you, a guest and your children (under 18) \n -Rental deposit loan scheme \n -Season ticket loan \n -EV car lease scheme (for roles that meet the salary criteria) \n -Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts \n -Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. \n -Flexible working whenever possible \n -Employee assistance programme \n -Free parking at most Trust places \n Click here to find out more about the benefits we offer to support you.

Outstanding Girls School in Sutton seek passionate Economics Teacher to join a flourishing department in October 2026 on a ful time, ongoing cover basis. \n\n • Full time\n, • ECT support and training available\n, • October 2026\n, • Excellent progression and promotion opportunities\n, • Outstanding School with leading Economics Department\n, • Strong progress 8 score\n\n \n Core Purpose - Economics Teacher \n Maintain the already very high standards held in the department in line with the school ethos and core values. \n \n School Information - Economics Teacher \n They have the highest expectations of their students, and believe that with high expectations students can achieve anything. All curriculum and leadership decisions are driven through their core values, focusing at all times at what is best for the students. \n They believe that school is preparation for life, so on top of having the highest of expectations they also provide a wide curriculum that is designed to give students a breadth of educational experiences that enable them to excel in various fields and therefore open up future possibilities. \n They believe that relationships are also key to ensuring students reach their potential and expect staff to act as role models. This yardstick provides a strong platform to aid the development of students in their care. \n They are driven by their core values and believe wholeheartedly that with commitment and dedication all students will leave at the end of Year 13 as well rounded citizens, able to compete on the world stage and have the brightest of Futures. \n The school is based in a leafy and friendly area in North West London and the was rated as "Outstanding" by OFSTED in its most recent inspection. The school has a very good level of behaviour and the academic standards are very high, and this is reflected in exam performance. \n \n Person Specification - Economics Teacher \n\n • The School are extremely keen to hear from teachers currently completing their Economics Teachers training as they have structure and capacity in place to offer robust and class leading support and training.\n, • You will need to hold a recognised teaching qualification in the UK, to include QTS (or an appropriate overseas qualification leading to obtaining QTS)\n, • Confidence in your ability to plan, prepare and deliver lessons for mixed ability pupils A Level\n, • A good team player, who has a can do attitude and sense of humour\n, • Ambitious and driven\n\n \n The role - Economics Teacher \n\n • The School offer an outstanding level of support, professional development training and a progression pathway.\n, • ECT applications are welcome as the department has a strong track record of supporting ECT Economics Teachers\n\n You will be teaching Key Stage 5 and will need to be confident in delivering A Levels to a high standard. Students and teachers alike enjoy lessons, which make for a positive and purposeful atmosphere throughout the school. This school is only looking to employ passionate educators, candidates who are prepared to fully immerse themselves in the school community, be willing to plan, prepare and deliver all lessons independently and take part in extra curricular activities. \n The Economics department is well resourced and well run, the team work together and continually raise standards. They have a multi skilled team with teachers of varying experience, willing to offer advice and support if you ever feel you may need it. \n \n In return, the school can offer the successful Economics Teacher the following: \n\n • A competitive salary with London weighting and pension scheme;\n, • A highly regarded progression pathway with middle and emergent leadership programme;\n, • A broad and wide ranging staff development programme, delivered by outstanding experts;\n, • Outstanding facilities and resources to support teaching and learning;\n, • A friendly and diverse student and staff community;\n, • Access to confidential emotional and practical advice support services.\n\n Reeson Education: \n Reeson Education is England's Premier Recruitment Agency. Established in 2006 by experienced teachers, education professionals and recruitment specialists, we have built our business and reputation on the cores values of honesty, integrity and excellence. \n We care about education and the provision of education and have established an excellent reputation with schools and teachers alike. \n At Reeson Education we work closely with a large network of Nurseries, Primary Schools, Secondary Schools and Colleges across England. Our client base provides us with an abundance of available daily supply, long term and permanent opportunities across all age groups in all areas of London. \n Reeson Education is an Equal Opportunities employer and is committed to the highest standards of safeguarding and the promotion of the welfare of children, young people and adults and expects all staff to share this commitment. \n Please note, where a salary or daily rate range is stated, the higher rate applies to candidates who meet the enhanced experience, training or qualification requirements specified within the advert. All daily/hourly rates quoted are inclusive of holiday pay at 12.07%

Assistant Transport Manager - Supply Chain & Logistics - Croydon - Up to £48,000 About the Company Our client is a well-established and growing business operating within the fresh produce distribution sector, with a busy transport operation delivering to customers across London and the surrounding areas. This is an excellent opportunity for an experienced Transport professional looking to take on a key leadership role within a fast-paced, time-critical delivery environment. The successful candidate will be responsible for leading and developing a large team of drivers, overseeing daily dispatch operations and ensuring high standards of performance, compliance and customer service. The ideal candidate will have proven experience managing a large driver team within a busy transport or multi-drop delivery operation, with strong organisational, communication and problem-solving skills. Assistant Transport Manager - The Details Salary of £48,000 per annum Full-time, permanent position Monday to Friday, 43 hours per week Early morning start at 4:30am Based in Croydon Opportunity to lead and develop a large driver team Key role within a busy and growing transport operation Opportunity to make a significant contribution to operational performance and service delivery Assistant Transport Manager - Requirements Previous experience in a busy transport environment, including the management of a large driver team Proven experience managing drivers within a time-critical, multi-drop delivery operation Experience within fresh produce, food distribution or another time-sensitive delivery environment would be advantageous Strong leadership skills, with the ability to motivate, manage and develop a team of drivers Excellent organisational skills, with the ability to prioritise workloads and manage competing deadlines Strong attention to detail and a performance-driven approach, with the ability to work towards operational KPIs Ability to remain calm, professional and diplomatic when managing challenging situations Excellent communication skills, with the ability to communicate effectively with drivers, colleagues, customers and senior management Strong problem-solving skills and the ability to make effective decisions in a fast-paced operational environment A proactive approach, with the ability to work independently and take ownership of daily operations A strong understanding of driver compliance, health and safety requirements and operational procedures IT proficient, with experience using email, Microsoft Excel, Word and internet-based systems Experience using route management, vehicle tracking or driver monitoring systems such as Samsara Good knowledge of Central London and the surrounding delivery areas Full, clean UK driving licence Assistant Transport Manager - Responsibilities Support the Transport Manager with the day-to-day management of the driver operation Take responsibility for the effective management, performance and development of a large team of 55+ route drivers and 10+ emergency drivers Oversee the daily dispatch operation between 4:30am and 6:00am, ensuring all routes are covered and departures run smoothly Manage daily dispatch, driver cover and operational issues, ensuring deliveries are supported and disruptions are resolved promptly Maintain and manage daily and route allocation templates, ensuring drivers, vehicles and routes are allocated accurately and efficiently Monitor driver performance, attendance, timekeeping and conduct, addressing any concerns in a timely and professional manner Investigate driver-related complaints and delivery issues, taking appropriate action and implementing improvements where necessary Manage driver investigations and performance-related matters, ensuring issues are handled fairly and consistently Support driver recruitment, conduct interviews and coordinate the induction of new drivers Ensure all drivers comply with operational procedures, company standards, health and safety requirements and relevant regulations Manage driver uniform requirements, including ordering, stock control, allocation and maintaining appropriate standards Oversee driver holiday requests and ensure sufficient cover is maintained to meet operational requirements Monitor driver and route performance, identifying opportunities to improve productivity, efficiency and service levels Work closely with the Transport Administration team to support effective route planning, driver allocation and daily operations Liaise with the Driver Trainer to arrange training and inductions for new drivers, as well as refresher training for existing team members Work collaboratively with Customer Service, HR, Sales and other departments to resolve driver, route and delivery-related matters Use operational data and systems, including vehicle tracking and driver monitoring technology, to review performance and identify areas for improvement Manage driver phones and associated systems, ensuring devices are maintained, updated, correctly allocated and operational, including FFO, Android and Samsara facial recognition requirements Liaise with the Fleet Manager regarding vehicle cleanliness, servicing, defects and other fleet-related issues About Us Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to detail2recruitment website privacy-policy

A fast growing, multi site healthcare services business is looking for a Financial Controller to join at an exciting stage of growth. The business has ambitious plans to scale significantly over the next few years and is looking for someone who can get on top of its systems and data, build strong relationships with operators across sites, and bring real commercial insight as the business expands into new locations. \n Responsibilities for the role: \n\n • Take ownership of monthly management accounts and ensure they are accurate and delivered on time\n, • Produce clear KPI and trading reports that give real insight into performance across sites\n, • Get on top of the current systems and data, bringing everything together so it can be trusted and used properly by the wider team\n, • Lead on data automation, systems implementation and process improvement projects, this is a meaningful piece of change that will touch several parts of the business\n, • Business partner with operators and partners across sites, helping them understand and act on their KPIs\n, • Support expansion plans with financial modelling, including assessing the impact of opening new sites near existing ones\n, • Manage one direct report along with an outsourced transactional finance team\n, • Support budgeting and forecasting, working closely with the wider team to keep everything aligned\n\n Requirements for the role: \n\n • ACA, ACCA or CIMA qualified\n, • Already operating at Financial Controller level, ideally with a route towards Head of Finance or FD in time\n, • Strong Excel skills, with genuine interest in automation, AI and systems projects\n, • Comfortable getting hands on with data and systems rather than just reviewing outputs\n, • Commercially minded, able to think beyond the numbers and work well with non finance stakeholders\n, • Experience in a multi site business is an advantage\n, • A confident communicator who builds trust quickly with partners and operators\n\n Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Are You a Vehicle Technician Looking for a New Challenge? \n Busy Main Dealer in Bromley Looking to Grow Their Existing Team! \n Salary & Benefits \n\n • Basic Salary: Up to £35,000 (up to £37,000 for a more experienced candidate)\n, • Realistic OTE: £40,000 – £42,500\n, • Attractive bonus scheme and benefits\n, • Monday to Friday, 8:30am – 5:30pm\n, • No Saturdays!\n\n We're looking for a Service/MOT Technician to join a busy and experienced workshop in Bromley. \n This role is ideal for someone who enjoys carrying out servicing, repairs and general maintenance. An MOT Licence would be a huge advantage, but it isn't essential. \n Whether you're currently working in an independent garage or a main dealership, we'd love to hear from you. Main dealer experience is not required – if you're looking to take the next step in your career, this could be the perfect opportunity. \n Key Responsibilities \n\n • Carry out routine servicing, maintenance and repair work, including brakes, exhausts and general mechanical repairs.\n, • Diagnose mechanical and electrical faults accurately.\n, • Inspect, maintain and repair vehicle systems to a high standard.\n, • Provide accurate repair estimates and keep the Service Team informed throughout.\n, • Advise customers on future maintenance requirements.\n, • Complete all workshop documentation and job records accurately.\n\n What We're Looking For \n\n • Level 3 qualification in Motor Vehicle Maintenance & Repair (or equivalent).\n, • Full UK driving licence.\n, • MOT Licence (desirable but not essential).\n, • Own tools (desirable).\n, • A positive attitude, excellent attention to detail and a strong work ethic.\n\n If you're feeling undervalued in your current role and are looking for a fresh challenge with a fantastic work-life balance, we'd love to hear from you. \n Interviews are being arranged now – apply today to avoid missing out! \n INTERVIEWS ARE BEING BOOKED NOW! APPLY IN CONFIDENCE TODAY TO AVOID DISAPPOINTMENT! \n Prima Hatfield Associates are an Employment Business and an Employment Agency as defined within the Code of Employment Agencies & Employment Businesses Regulations 2003 only suitable candidates are contacted. \n We are one of the UK's leading providers for "white collar" staff for progressive companies. Please register for regular permanent position. \n Simply contact us in complete confidence - all interviews are conducted locally.

EduExec Recruitment is partnering with a well-regarded school in South London to appoint a Head of IT. Following a sustained period of stability and improvement, the school is now entering its next phase, and this role will be central to it. A strategic move to a modern, cloud-based platform has already been agreed and is ready to be taken forward. This is a broad remit for someone who wants to shape the function rather than simply maintain it. Reporting directly to the Headteacher, the successful candidate will have full ownership of IT strategy, infrastructure and service delivery across the school. Key responsibilities include: Leading the school's IT strategy and infrastructure, including oversight of the ongoing move to a modern cloud-based system Line managing and developing IT staff, including recruitment, training and the day to day leadership of the department Ensuring the school meets its GDPR, security and data protection obligations Managing the IT budget alongside supplier and service contracts Putting in place and upholding cybersecurity protocols and disaster recovery plans Supporting digital teaching and learning across the curriculum in close partnership with academic staff * Delivering hands-on support to staff and students with a wide range of digital abilities The school is looking for proven IT leadership experience, ideally within a school or similarly regulated setting, along with a real comfort working at both a strategic and hands-on level. Experience of leading or overseeing a system migration, managing cybersecurity risk directly and presenting confidently to senior leadership would be a strong advantage. This is an excellent step up for someone ready to take ownership of a full IT function, with genuine scope to influence how the school approaches technology over the coming years. EduExec Recruitment Ltd is committed to equal opportunities and does not discriminate on the grounds of age, race, gender, disability, religion, belief, or sexual orientation. We operate in full accordance with UK employment legislation. EduExec Recruitment Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary staff

JOB TITLE - Key Stage One Teacher \n \n \n \n ABOUT THE SCHOOL \n Prospero Teaching is looking for a dedicated and enthusiastic Key Stage One Teacher for a Primary school in BR1, Bromley. \n The school is a welcoming mainstream primary school with a supportive and approachable senior leadership team, who are committed to staff wellbeing and professional development. As the school continues to grow from strength to strength, it offers excellent opportunities for growth, training and career progression. \n The position is open to experienced teaching assistants. Depending on performance the school would look at either extending the contract or offering a permanent position. \n \n \n \n CONTRACT/POSITION DETAILS \n\n • Location - Bromley, BR1\n, • Position - Key Stage One Teacher\n, • Type of work - Key Stage One Teacher- Planning, Marking, Preparation, Parents Evenings ECT.\n, • Contract or position start date - October 2026\n, • Duration / Likely Duration - end of the academic year July 2027\n, • Contract or position end date (if applicable) - July 2027\n, • Contract type (temp/perm/temp to perm) - Temporary Contract\n, • Full time/part time - Full Time\n, • Minimum rate of pay - Minimum rate £170 per day\n, • Hours - 8:30 am - 4pm : Mon - Fri (term time only)\n\n \n \n \n \n \n EXPERIENCE, TRAINING AND QUALIFICATIONS \n\n • QTS or equivalent\n, • Minimum 1 year EYFS or KS1 teaching experience in the UK\n, • Up to date Safeguarding training issued in the last year\n\n \n \n \n \n \n \n TO BE ELIGIBLE FOR THIS ROLE THROUGH PROSPERO TEACHING, YOU MUST: \n\n • Hold Right to Work in the UK\n, • Hold an enhanced child barred list DBS certificate registered with the online update service or be willing to process a new application\n, • Provide two professional child related references that cover at least the last two years\n\n \n \n OTHER \n If you would like to be considered for this role, please apply with a copy of your up to date CV. Unfortunately, only shortlisted candidates will be contacted. \n \n Prospero Teaching is acting as an employment business/education recruitment agency in relation to this vacancy. The successful candidate will be required to register and have passed all safeguarding/vetting checks with Prospero Teaching in order to fill this vacancy. Any adult working with children and vulnerable young people are responsible for safeguarding and protecting the welfare of the children and young people. \n \n Prospero Teaching is able to offer the successful candidate: \n\n • Accredited continued professional development courses including safeguarding and behaviour management\n, • In-house Training and Development Team\n

JOB TITLE - Year 4 Teacher \n \n \n \n ABOUT THE SCHOOL \n Prospero Teaching is looking for a dedicated and enthusiastic Year 4 Teacher for a Primary school in BR1, Bromley. \n The school is a welcoming mainstream primary school with a supportive and approachable senior leadership team, who are committed to staff wellbeing and professional development. As the school continues to grow from strength to strength, it offers excellent opportunities for growth, training and career progression. \n The position is open to experienced teachers. Depending on performance the school would look at either extending the contract or offering a permanent position. \n \n \n \n CONTRACT/POSITION DETAILS \n\n • Location - Bromley, BR1\n, • Position - Year 4 Teacher\n, • Type of work - Qualified Teacher - planning, preparing, marking, parents evening ect\n, • Contract or position start date - September 2026\n, • Duration / Likely Duration - end of the academic year July 2027\n, • Contract or position end date (if applicable) - July 2027\n, • Contract type (temp/perm/temp to perm) - Temporary Contract\n, • Full time/part time - Full time\n, • Minimum rate of pay - Minimum rate £170 per day\n, • Hours - 8:00am - 4pm : Mon - Fri (term time only)\n\n \n \n \n \n \n EXPERIENCE, TRAINING AND QUALIFICATIONS \n\n • QTS\n, • Minimum 1 year Teaching KS2 experience in the UK\n, • Up to date Safeguarding training issued in the last year\n\n \n \n \n \n \n \n TO BE ELIGIBLE FOR THIS ROLE THROUGH PROSPERO TEACHING, YOU MUST: \n\n • Hold Right to Work in the UK\n, • Hold an enhanced child barred list DBS certificate registered with the online update service or be willing to process a new application\n, • Provide two professional child related references that cover at least the last two years\n\n \n \n OTHER \n If you would like to be considered for this role, please apply with a copy of your up to date CV. Unfortunately, only shortlisted candidates will be contacted. \n \n Prospero Teaching is acting as an employment business/education recruitment agency in relation to this vacancy. The successful candidate will be required to register and have passed all safeguarding/vetting checks with Prospero Teaching in order to fill this vacancy. Any adult working with children and vulnerable young people are responsible for safeguarding and protecting the welfare of the children and young people. \n \n Prospero Teaching is able to offer the successful candidate: \n\n • Accredited continued professional development courses including safeguarding and behaviour management\n, • In-house Training and Development Team\n\n

Self-Employed Cleaner \n GBP £13 - 16 per hour \n Your role \n Provide cleaning services in clients’ homes near you, in the area you choose to cover. \n Typical tasks may include cleaning living areas, kitchens, bedrooms and bathrooms, as well as general home upkeep based on each client’s needs. \n Jobs can be one-off or recurring, depending on your availability. \n Are you a cleaning professional looking to grow your self-employed business? Join Wecasa and get access to new clients near you, while staying fully in control of the jobs you accept. \n Wecasa is a platform that connects customers with trusted self-employed home service professionals. \n Requirements \n\n • Experience providing domestic cleaning services\n, • Professional, reliable and service-oriented attitude\n, • Registered as a sole trader, or willing to register as self-employed\n, • Ability to travel across your selected area\n\n What you’ll do \n Provide home cleaning services for private clients, based on their needs and your availability. \n Why join Wecasa? \n\n • Fair and transparent pay: earn up to £16.00 per hour on average after commission\n, • Full flexibility: receive detailed job requests and choose whether to accept them\n, • Stay in control of your schedule: set your availability and receive offers that match it\n, • One-off or regular jobs: choose jobs that fit around your schedule\n, • No joining fee: signing up is free, with no hidden costs\n, • Dedicated Pro Support: our team supports you from onboarding to customer issue resolution if needed\n\n

Company Description \n Our clients love the continuous improvements tracked, and we have the software to do this. \n Register with us for the latest learnings and tools - FT or Fractional CFO / Portfolio CFO Community Partner, \n Build Income, Influence, Deal Flow & a Route into Private Equity | Flexible | No Fees to Founders \n Are you a CFO, FD, FC or senior finance leader or CXO looking to build a stronger portfolio career close to home, or full time? \n Do you want access to better local Founders, more local opportunities, experienced peers, live M&A activity, acquisition opportunities and founder relationships that can create long-term wealth rather than simply another day-rate assignment far from home? \n If so, we should talk. \n We are building a growing community of ambitious CFOs and CXOs who believe there is a better way than operating as a lone wolf. 187 carefully vetted peers in 12 weeks to September 2026. \n Today our network includes experienced finance leaders supporting founder-led businesses across the UK, with access to: \n • 10,000+ profitable founder-led businesses, opening up around your postcode. \n • Businesses typically generating £0.4m–£20m EBITDA \n • 40+ active top private equity relationships for "off market" exit deals \n • Acquisitions, Funding, debt, FX, insurance and growth specialists \n • Experienced CFO peers sharing opportunities, knowledge and support \n Our community currently consists of 186+ CFO/CXO members and continues to grow. \n Why Join? \n Many experienced CFOs discover that building a portfolio career can be rewarding but also frustrating. \n Common challenges include: \n • Traveling excessive distances \n • Limited deal exposure \n • Lack of mentoring and peer challenge \n • Difficulty accessing acquisition and exit opportunities \n • Having no clear route to wealth creation beyond day rates \n Our objective is simple: \n Help exceptional CFOs create more income, more influence and more long-term value. \n What Makes This Different? \n This is not a traditional recruitment business, its peers helping peers. \n This is not another networking group, no fees for learning. \n This is not a franchise but it could be. \n Instead, we are creating a collaborative CFO community built around opportunities, relationships, data, deal flow and shared success. \n Members gain access to: \n Better Local Opportunities \n We actively help CFOs identify opportunities closer to home. \n Many founders prefer local trusted advisers who can attend important meetings when required. \n Less travel. \n More impact. \n Better lifestyle. \n Founder Relationships \n Connect with ambitious business owners who need: \n • Strategic finance leadership \n • Value Growth planning \n • Exit preparation \n • Acquisition support \n • Funding readiness \n • Board-level guidance \n Live Exit & Acquisition Activity \n Our community receives regular exposure to: \n • Founder exits \n • Acquisitions \n • Private equity activity \n • Buy-and-build opportunities \n • Funding situations \n • Value creation projects \n The learning curve is significant. \n Private Equity Access \n Through our growing network, we engage with 40 of the UK's most active private equity buyers. \n This provides insight into: \n • What buyers really want \n • How businesses are valued \n • How value can be increased before sale \n • What creates successful exits \n • How CFOs can participate in wealth creation \n For ambitious finance leaders, this experience can become a genuine route into future NED, Chair, PE portfolio or operating partner opportunities. \n Income Opportunities \n Members can benefit from multiple income streams. \n Examples include: \n • Fractional or FT CFO assignments \n • Corporate finance introductions \n • Exit planning projects \n • Sale Broker relationships \n SP&A lawyers \n Auditors etc \n Our aim is to help members create sustainable income/wealth rather than continually chasing any next assignment. \n The Power of Community \n The strongest CFOs know they do not know everything. \n Markets evolve. \n Technology evolves. \n Private equity evolves. \n Founder challenges evolve. \n Being surrounded by experienced peers creates: \n • Better combined thinking \n • Better solutions \n • Better confidence \n • Better client outcomes \n • Better earning opportunities \n Members share insights, lessons, introductions and opportunities. \n Everyone wins. \n Who We're Looking For \n • CFO, FD, FC \n • Fractional or portfolio CFO \n • Portfolio CFO \n • Commercial Finance Leader \n CMO, CRO, COO welcome \n You are likely: \n • Relationship driven \n • Interested in M&A and business growth \n • Looking to build a stronger portfolio career \n Most importantly, you want to continue learning while helping others succeed. \n What Success Could Look Like \n Imagine having: \n More local clients \n Access to acquisition opportunities \n Exposure to private equity \n Additional income streams \n A trusted network of experienced peers \n A clearer route to long-term wealth creation \n Greater freedom and flexibility \n This is what we are building. \n No Fees, we only earn when you do \n Just an opportunity to explore whether this community could accelerate your portfolio career. \n If you are serious about growing your network, increasing your opportunities and building a future beyond traditional CFO contracting, we would welcome a conversation. \n Book a confidential online meeting \n w w w. cfo-recruiters . co . uk \n paul @ cfo-recruiters . co . uk \n The next decade will create one of the largest waves of founder exits, acquisitions and ownership transitions the UK has ever seen. \n The question is: Will you be watching it happen, or helping to lead it? \n We believe the next 5-10 years will see the greatest transfer of privately owned UK businesses in a generation. Thousands of founders will need trusted advisers to help them grow, acquire, fund, professionalise and ultimately exit. Our members gain access to live market intelligence, benchmarking, specialist partners, founder communities and practical deal experience that most CFOs never see. Whether your ambition is to build a stronger portfolio career, secure more local clients, increase earnings, become a NED or Chair, or eventually work with Private Equity-backed businesses, this community can help accelerate that journey. Join early and help shape something genuinely different.

Working hours/days and pay: \n \n • TBC, From 4.30 or 5.00 am Monday to Thursday 32 hours \n • You will not have to ever work on weekends and Bank Holidays \n • Competitive rate of pay £13.85 per hour \n • Performance related monthly BONUS scheme \n Overview of business and role: \n \n We are the leading office fruit delivery company in the UK. Established in 2006, we have rapidly built a stable client base of over 2000 office-based companies, from numerous different markets such as Banking, Media, IT, Recruitment, Retail, Legal and many more. Our head office and packhouse currently is based in Croydon, CR0, where this position would be based. \n \n We are seeking a well-presented and polite van driver who enjoys working in a stable, customer-facing environment. You will be carrying out deliveries of fruit baskets to specific locations in London. \n \n We pride ourselves on excellent customer service and great handling of sensitive products. \n \n Key requirements for this role: \n \n • Two years’ experience in multi-drop deliveries \n • Good road knowledge of London and surrounding areas is key \n • Early start every day - around 4.30am depends on the route \n • Experience in great customer service \n • Politeness and calmness when driving and in front of clients \n • Driving license (no more than 3 points) \n • No driving disqualifications within the last 10 years \n • Positive "can do" attitude is essential \n Benefits of working for us: \n • Competitive rate of pay £13.85 per hour and bonus scheme \n • You will be driving a new van in excellent condition \n • You are allowed to take some fruit home each day \n • Even though you start early, you will finish quite early in the day \n • Friendly work environment in a successful and growing company \n • Permanent and stable position \n • We operate an ongoing, tree-planting programme in Malawi (where deforestation is a big problem): for each basket we deliver to a client, we plant 1 fruit tree. By working for us you will be helping the world environment \n \n As part of the recruitment process a background check to verify your identity and a criminal record check will be carried out by an authorised third party. This may be started part way through the recruitment process.

We are currently working with an 'Outstanding' Ofsted rated establishment, with many different sites. They take pride in ensuring each child's individual needs are met and catered to, by employing reliable staff members and expanding their resources consistently.This is a full time role starting in September 2026. \n They are currently searching for an experienced, motivated and passionate individual to join their respectable team of learning support assistants. Due to the nature of the children, experience of working in a support or care role would be highly preferred, but it is not essential. \n The role is for an immediate start, running through to the end of the academic year. You will be working 5 days a week, from the hours of 8:30am to 4:00pm. You will be assigned a classroom consisting of 6-8 pupils. Your day to day role will include you working on a 1:1 or small group basis with these children. \n To apply, you must have a form of UK-based child related, or support working experience within the last 3 years. Successful candidates will have an optimistic and passionate approach to working with children and young adults with special needs. \n Are you determined to make a positive change in people's lives?If so, this role is for you. Please apply today. \n Reeson Education: \n Reeson Education is England's Premier Recruitment Agency. Established in 2006 by experienced teachers, education professionals and recruitment specialists, we have built our business and reputation on the cores values of honesty, integrity and excellence. \n We care about education and the provision of education and have established an excellent reputation with schools and teachers alike. \n At Reeson Education we work closely with a large network of Nurseries, Primary Schools, Secondary Schools and Colleges across England. Our client base provides us with an abundance of available daily supply, long term and permanent opportunities across all age groups in all areas of London. \n Reeson Education is an Equal Opportunities employer and is committed to the highest standards of safeguarding and the promotion of the welfare of children, young people and adults and expects all staff to share this commitment. \n Please note, where a salary or daily rate range is stated, the higher rate applies to candidates who meet the enhanced experience, training or qualification requirements specified within the advert. All daily/hourly rates quoted are inclusive of holiday pay at 12.07%

Assistant Project Manager \n Location: Croydon, South London - Hybrid Rate: £375.01 per day Umbrella Contract: Contract IR35: Inside IR35 \n We are currently recruiting for an Assistant Project Manager to support the delivery of projects within an Engineering Vehicles function. \n Key Responsibilities \n\n • Support the delivery of projects and assigned work packages.\n, • Assist with project planning, coordination and delivery activities.\n, • Work closely with Project Managers and key stakeholders across the business.\n, • Support reporting, risk and issue management, budget tracking and project governance.\n, • Identify emerging issues and provide recommendations or escalate where required.\n, • Monitor delivery against agreed time, cost, quality and scope requirements.\n, • Contribute to continuous improvement, knowledge sharing and best practice.\n, • Deputise for the Project Manager when required.\n, • Attend regular depot visits, with occasional night shifts possible.\n\n About You \n\n • Previous experience working as an Assistant Project Manager with the ability to work independently and take initiative.\n, • Experience supporting project delivery within a complex or multi-disciplinary environment.\n, • Strong project planning, coordination and organisational skills.\n, • Excellent communication and stakeholder management skills.\n, • A collaborative and adaptable approach.\n, • Knowledge of project management methodologies and project controls.\n, • A degree or equivalent qualification is desirable.\n, • A Mechanical or Electrical Engineering background would be advantageous, although candidates from other engineering or relevant technical backgrounds will be considered.\n\n Disclaimer: \n This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

\n • Lead the marketing strategy for an established specialist lighting business.\n, • Drive B2B lead generation and measurable commercial growth.\n, • Develop a marketing team across the UK and Germany.\n\n Job Title: Head of Marketing \n Department: Marketing \n Reporting to: Managing Director \n Location: UK \n Purpose of Role \n The Head of Marketing will be a senior leader responsible for designing and executing an \n ambitious, multi-channel marketing strategy that explicitly sits alongside our business \n strategy and supports our sales objectives. We wish to move the marketing function from \n tactical to high-performing where we can connect our marketing investments directly to \n commercial outcomes and measurable return on investment (ROI). \n As part of our commitment to reaching our 2030 targets, the business recognises the need \n to scale up investment and therefore provide our marketing leader with the budget and \n executive support necessary to make a true commercial impact. \n Key Responsibilities \n 1. Strategic leadership & brand positioning \n - Strategy creation: Develop and execute a comprehensive marketing strategy that \n aligns perfectly with our 2030 business and sales strategy. \n - Commercial benchmarking: Drive informative competitor benchmarking and market \n intelligence gathering across key regions, including the UK and Germany, to \n continually check and refine our positioning. \n - Audience insight: Champion a forensic, data-led understanding of our target \n audience, Ideal Customer Profile (ICP), and the complex B2B Decision-Making Unit \n (DMU)—including specifiers, ratifiers, and influencers and how to reach them from a \n Chanel-mix perspective. \n - Digital-first positioning: Transition our corporate assets and collateral \n from traditional, analogue formats into integrated, digital-first content modules that \n optimise the user journeys and track engagement. \n 1. Lead generation & sales alignment \n - Connected working: Establish a seamless, collaborative partnership between Sales \n and Marketing, ensuring both departments operate with a unified definition of \n success. \n - MQL to SQL framework: Introduce and implement a process for Marketing Qualified \n Leads (MQLs) and create a structured lead-generation funnel that seamlessly \n converts web traffic and campaign engagement into Sales Qualified Leads (SQLs). \n - CRM & marketing automation: Oversee the data infrastructure and marketing tech \n stack, making recommendations where necessary in order to produce and run \n integrated multi-channel campaigns. \n 1. Team Leadership, structure and up-skilling \n - Team leadership: Lead, mentor, and build the confidence of a multi-national \n marketing team across personnel in UK and Germany, providing clear vision and \n definitive leadership. \n - Skill progression: Upskill the existing team (where necessary) to develop a modern, \n multi-channel mindset, moving away from a traditional "publishing department" \n approach towards strategic digital execution. \n - Resource optimisation: Evaluate internal competencies and build a robust model \n using both internal headcount and external specialists if necessary to maximise \n efficiencies and calibre of output. \n 1. Digital innovation, technology & analytics \n - Advanced Analytics & ROI: Implement web analytics (such as Google Analytics \n and Hotjar) to monitor trending content, page views, and user behaviour from straight \n data into actionable marketing initiatives. \n - Performance accountability: Establish KPIs focused on active engagement (likes, \n comments, reposts, and click-through rates) from our target audience and existing \n customers. . \n - AI adoption: Act as the strategic "guardian" and pioneer for artificial intelligence \n adoption within the department, utilising AI tools to build our brand agents. \n 1. Fiscal & budgetary management \n - Budget ownership and management optimisation: Have ownership of the \n marketing budget, restructuring it if necessary to ensure funding is balanced between \n operational/business as usual activity and new initiatives with lead-generating digital \n campaigns. \n Have over-all responsibility for making recommendations to the Senior \n Leadership Team on budget requirements and recommendations for scaling. \n Knowledge, Skills & Experience \n - Proven B2B leadership experience: Substantial experience leading a marketing \n function at a senior level within a technical B2B, engineering, or manufacturing sector \n (experience within commercial lighting or infrastructure is advantageous). \n - Commercial growth: Demonstrated experience driving commercial growth and \n successfully delivering multi-channel marketing campaigns that actively contribute to \n revenue metrics. \n - Inspirational leadership: A proven background in managing, mentoring, and \n energising individuals and teams, with the ability to instil a culture of curiosity and \n desire to learn. \n - Analytical rigour: Strong commercial acumen with a need to always 'lift the bonnet' \n and consider what more can be achieved. \n About Us \n - We are an established leader in the specialised lighting sector with a clear, \n ambitious business strategy to achieve a step-change in growth over the next 3 \n years. \n To support our ambition we are transitioning our marketing function from an \n operational service department into a highly strategic, commercial powerhouse

SEND Tutor (with QTS) \n Location: Bromley \n Hours: 10 hours a week: (Monday-Friday) to be delivered flexibly \n Pay: £35 per hour \n We are seeking an experienced and compassionate SEND tutor to support children with ASD and SEMH needs. This is is a unique and rewarding opportunity to make a meaningful difference in a child's life by creating a positive and responsive learning environment. You will be working two-to-one with the young person, primarily within an SEN setting based in Bromley This role will require some planning and feedback to be delivered to parents and multi disciplinary teams. \n SEND Tutor Role (with QTS): \n Based in Bromley this part time SEND tutor role will involve working with a student delivering and differentiating the bespoke curriculum. It will be essential to ensure the SEND tutor has strong SEN skills and is able to adapt to the students needs on the day. The student will be in the home and will be receiving 25 hours of support five days a week to be delivered flexibly. \n SEND Tutor Key Responsibilities: \n\n • \n Deliver a differentiated curriculum working in core subjects \n • \n Build trust and emotional safety by attuning to the YP's pace and preferences \n • \n Use positive, non-directive methods to support learning and engagement \n • Focus on Maths literacy\n, • \n Respect and support the YP's independence while remaining available to step in before overwhelm \n • \n Identify and anticipate sensory and emotional triggers \n • \n Encourage initiation, allow time for processing, and offer flexible choices \n • \n Promote emotional regulation through calm and consistent presence \n • Use alternative communication techniques such as makaton/visual timetables/pictures and symbols\n, • \n Be willing to accompany the YP to safe and familiar places that support well being and learning \n\n Essential Qualities: \n\n • Experience working with autistic children or children with complex SEN\n, • Able to differentiate lessons based on the students needs\n, • Experience working with students with SEMH is desired but not essential\n, • Experience with AAC/Makaton/PECS\n, • \n Flexibility \n • Travel to the home in Bromley\n\n \n Reeson Education: \n Reeson Education is England's Premier Recruitment Agency. Established in 2006 by experienced teachers, education professionals and recruitment specialists, we have built our business and reputation on the cores values of honesty, integrity and excellence. \n We care about education and the provision of education and have established an excellent reputation with schools and teachers alike. \n At Reeson Education we work closely with a large network of Nurseries, Primary Schools, Secondary Schools and Colleges across England. Our client base provides us with an abundance of available daily supply, long term and permanent opportunities across all age groups in all areas of London. \n Reeson Education is an Equal Opportunities employer and is committed to the highest standards of safeguarding and the promotion of the welfare of children, young people and adults and expects all staff to share this commitment. \n Please note, where a salary or daily rate range is stated, the higher rate applies to candidates who meet the enhanced experience, training or qualification requirements specified within the advert. All daily/hourly rates quoted are inclusive of holiday pay at 12.07%

CUSTOMER SUCCESS MANAGER Location: Remote, UK Employment Type: Full-Time Gross annual base salary: GBP- 55,000 – 71,500 (Additional variable compensation and benefits may apply. Total compensation is based on experience, skills, and location using objective, job-related criteria) Summary At OneStream we are redefining the future of finance with the goal of becoming the Operating System for Modern Finance. Our unified, cloud-based Corporate Performance Management (CPM) platform empowers organizations to optimize processes, make data-driven decisions, and achieve unparalleled operational excellence. As a Customer Success Manager (CSM), you will play an Integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success, you will oversee a portfolio of customers guiding them through their entire journey—from initial onboarding to sustained engagement, retention, and growth. In this role, the CSM will act as the primary advocate for your customers, understanding their unique business objectives and helping them realize maximum value from their OneStream investment. You will build deep relationships with key stakeholders, proactively address their needs, and deliver tailored solutions to drive customer satisfaction and success. The CSM will collaborate with the sales team to identify upselling and cross-selling opportunities, helping customers unlock the full value of OneStream’s capabilities. By fostering trust and delivering results, you’ll drive customer adoption and support their long-term goals. This role requires a customer-centric mindset, strong communication and problem-solving skills, and a proven ability to manage complex customer relationships. Prior experience in Customer Success, Account Management, or a related field is essential. This is a hybrid position. The successful candidate should be located within approximately one hour’s commuting distance of either our London office (postcode EC2V 5BT, nearest Tube station: Bank) or our Manchester office (postcode M2 3NN close to Manchester Central) to enable effective in-person collaboration with customers and customer-facing colleagues when required. Primary Duties and Responsibilities Managing your portfolio of customers • Partner with sales to complete a comprehensive sales transition process., • Operate as a business partner to your customer and their delivery team by knowing their strategy and plan., • Primary ownership and accountability for driving your customer’s adoption, expansion, satisfaction, and renewal., • Understand customer’s OneStream contractual agreements (Cloud/SaaS, Term, etc.), • Understand customer’s contractual agreements with their delivery team whether it is with a Partner or with OneStream Services (Scope, Timeline, staffing)., • Manage and execute the customer’s onboarding process., • Develop strong working relationships with your customers and their delivery team., • Establish and execute cadence-based “Business Review” meetings with your customer., • Identify and mitigate risks that threaten your customer’s satisfaction, growth, or renewal., • Align with Customer Success leadership on regional metrics., • Develop and grow your knowledge of OneStream’s Platform and MarketPlace Solutions and share that knowledge with customers., • Promote awareness of Regional OneStream Communities and customer educational events., • Keep management informed of progress and obstacles on your portfolio of customers. Customer Advocacy • Learn and understand what customers value in their partnership with OneStream., • Actively listen to customers and help them understand how they can get the most value from their investment in OneStream., • Champion your customer’s requests by collaborating with the Customer, their delivery team and various OneStream departments (Customer Support, Cloud, Technical SME’s, Product Mgmt. etc.)., • When necessary, be the respectful challenger to set and manage your customer’s expectations. Required Education and Experience • Professional Experience: Minimum of 5 years overall., • Customer Success Expertise: At least 3 years in a Customer Success role within a SaaS technology company, supporting solutions primarily used by Finance or IT departments and engaging with senior decision-makers such as CFOs, CIOs, or CISOs., • Customer Outcome Management: Demonstrated ability to keep customers focused on achieving their desired business outcomes throughout their initiatives., • Relationship Management: Proven experience in building and managing strong customer relationships., • Finance Process Knowledge: Conceptual understanding of key finance processes Preferred Education and Experience • Education: Degree in Business, Accounting, Finance, Information Technology, or a related field., • Relationship Management: Proven experience in building and managing strong customer relationships., • Consulting Background: Experience in management consulting or technology consulting., • Corporate Performance Management (CPM): Hands-on experience as a Customer Success Manager or in a customer facing position., • CPM Software Expertise: Prior experience with one or more of the following: OneStream, Oracle EPM Suite (HFM, FCCS, PBCS, Planning, Essbase, FDM, etc.), SAP BPC (Outlooksoft), SAP BOFC (Cartesis),IBM Cognos, Anaplan Other CPM solutions Knowledge, Skills, and Abilities • A team player with a bias towards action., • Excellent interpersonal and communication skills., • Professional verbal and written communication skills., • Professional relationship building skills., • Strong ability to problem-solve in a collaborative environment., • Strong organizational and planning skills., • Highly self-motivated and directed., • Keen attention to detail., • Proven analytical, evaluative, and problem-solving abilities., • Exceptional customer service orientation., • Ability to operate in a demanding environment managing simultaneous priorities. Travel Travel Requirement: Must be willing and able to travel up to 50% (travel requirements will vary by customer). Who We Are OneStream is how today’s Finance teams can go beyond just reporting on the past and Take Finance Further™ by steering the business to the future. It’s the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit www.onestream.com. Why Join The OneStream Team • Transparency around corporate structure, salary, and benefits, • Core value of customer success, • Variety of project work (not industry-specific), • Strong culture and camaraderie, • Multiple training opportunities All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream is an Equal Opportunity Employer. #LI-KT1 #LI-Remote

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. At Veeva, our CRM Customer Success Managers (CSMs) are strategic consultants - not traditional account managers. Combining life sciences industry experience with technical aptitude, you will collaborate with internal product, support, sales, services, and business consulting teams to help clients maximize their Veeva investments. In this role, CSMs influence change and drive progress for Veeva’s most strategic customers using a data-driven and consultative approach. • Engage proactively with customers and maintain a clear understanding of their initiatives and goals, success criteria, milestones, and culture, • Align with key stakeholders across Commercial and Medical to establish a stronger CRM management program, • Educate customers about our CRM products, services, and operating model, • Evaluate how customers manage their Veeva CRM investment and identify efficiency and effectiveness gains, • Demonstrate CRM capabilities including use-cases, best practices, challenges, and how to address known gaps, • Act as product team liaison to bring back customer captured intelligence and help influence the Veeva product roadmap, • Guide customers on best practices to optimize the consumption of Veeva releases (e.g. governance and change management), • Influence and drive change within customer organizations, • 7+ years of Veeva CRM, Vault CRM, or other CRM consulting experience (delivery/implementation), • Proven track record as a strategic, trusted advisor to customers having the ability to influence change, • Ability to interpret, articulate, and present complex customer concepts to varying audiences (Business and IT), • Strong ability to process, analyze, and interpret customer information, such as product utilization data and customer requirements, • Self-starter who is able to own the ongoing success of customer assignments, • Ability to travel up to 15%, • Based in Europe (with ability to work across time-zones), • Life Sciences industry expertise (Biotechnology, Pharmaceutical, and/or Medical Device and Diagnostics), • Experience with Veeva Vault or CRM implementations in heavily-regulated industries (e.g., finance/banking, oil/energy, chemicals, agriculture/food products), • CRM Program management, • Medical, dental, vision, and basic life insurance, • Flexible PTO and company paid holidays, • Retirement programs, • Maternity & Paternal Leave, • Fitness Reimbursement, • 1% charitable giving program We value your time and believe in a transparent hiring process. Here is the process you can expect. • Follow the application process and submit your resume., • If moving to the interview stage, our process is as follows:, • A conversation with the hiring manager, • A personality assessment, • A practical case exercise, • A final conversation with our group's Senior Leader, • Once all interviews are complete, the manager will be in touch with a final decision. #RemoteUK #LI-MidSenior Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

Location: UK (remote) | Full-time Ready to become our new Customer Success Manager at Roamler? P&G, Red Bull, Unilever. You know the names, and at Roamler you will work with them directly. Our crowdsourcing app sends thousands of Roamlers into stores across multiple countries, to check shelves, build promotional displays and capture what is really happening at the point of sale. We turn those insights into execution, and that drives real business decisions for the biggest FMCG brands in the world. As Customer Success Manager you are the link between those brands and our platform. What you will do You own your client relationships from start to finish. You are their go-to person, and you make sure their goals are not just met but exceeded. Your days are varied: you run several retail projects at the same time, covering everything from operations to commercial strategy. You spot opportunities to grow your accounts, and you team up with sales to bring new clients on board. Internally you share insights, run evaluations and help colleagues across Europe sharpen their projects. Who you are You have experience in supermarket retail or in a client-facing role, and in our book that beats any qualification. You are structured and analytical, and you can juggle several things at once without dropping any of them. You communicate clearly, you enjoy presenting to clients and you take initiative rather than wait for it. Excel and PowerPoint hold no secrets for you, and you are curious about how AI can make your work and your clients smarter, because we use it every day. Above all, you feel at home in a scale-up where things change fast, because you like it that way. What we offer • A competitive salary of £30,000 to £40,000, • Company pension plan and life assurance cover of 2x your basic annual salary, • 25 days of holiday on top of UK bank holidays, • Full remote working from anywhere in the UK, • Laptop and a £250 budget to set up your home office, • An informal, international team with a genuine can-do mentality: we work hard and have fun doing it, • Room to grow as fast as Roamler does Our story is far from over - are you ready to grow with us? Apply now! We are an equal opportunity employer and we value diversity. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Your application has been successfully submitted! _ We appreciate your interest in this position. Unfortunately, you have already applied for this job.

At Certn, we're changing how trust works with The World's Easiest Background Check. We've raised $127M+, earned Deloitte Fast 50 recognition three years in a row, and we're still only scratching the surface. Our goal is straightforward: help people move faster - into jobs, homes, and opportunities - by simplifying the path to trust. We're not a traditional background screening company. We're a team of curious, collaborative builders who care about solving real problems for real people. We challenge each other, move fast, and have fun doing it. If you want to grow, make an impact, and help shape products used by millions, this is your place. Let's build what's next, together. The Customer Success Manager (12-month fixed-term contract) role plays a key role in driving strategic customer success initiatives. Responsible for fostering long-term relationships, this role involves conducting business reviews, addressing escalated issues, and collaborating with cross-functional teams to maximize customer satisfaction and revenue growth. Develop and execute account plans to ensure customer success and identify growth opportunities. Own customer onboarding, ramp, and full life cycle achievement including contract renewal. Find upsell, cross sell, and expansion opportunities and win additional business Maintain weekly updates reviewing Customer Stories, Opportunities, Onboarding progress, At Risk Account, and Churn. Serve as the primary contact for escalated issues, collaborating internally to resolve challenges. Collaborate with stakeholders across all departments to solve complex customer issues. Perform Quarterly Business Reviews to proactively address challenges and advocate for new products and services for customers. Conduct an average of 5-8 proactive meetings per week with your book of business Document and utilize Hubspot to track customer interactions. Measurably increase B2B revenue and margin as it relates to company objectives on a quarterly basis. Implement strategies to reduce churn and enhance loyalty. Utilize data to analyze and track potential churn targets and create a mutual plan of success to maintain customer satisfaction. Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. Showcased effectiveness in strategic account management. Adept analytical and problem-solving skills. Effective communication and presentation abilities. Experience advocating for customers at an executive level within the organization. Demonstrated ability to collaborate effectively with various departments for overall business success. Demonstrated success in driving customer growth through expansion initiatives. Working experience with SaaS products and the background check industry (preferred). Certifications in customer success or customer support (preferred). College or university degree or equivalent work experience. Candidates must be currently located in and legally authorized to work in Canada. This role may require occasional travel to meet with clients. If you meet most, but not all, of the qualifications listed above, we still encourage you to apply. We recognize that strong candidates come from a wide range of backgrounds and experiences, and we value the diversity of perspective that brings. Certn is a remote-first company with a high-performance edge. We value hustle, hunger, and helping each other win - but we also have a strict no-jerk policy. Ambition here is about lifting people up, not stepping on toes. We think like owners and execute with urgency. We're customer-obsessed and always learning. We give real feedback and hold each other to high standards. 32 days of paid time off per year Company-paid benefits that start on day 1 Remote-friendly and supportive flexible remote arrangements Work-from-home allowance Professional development budget And a few more goodies! We're committed to building a workplace that's diverse, inclusive, and empowering for all. If you need accommodations to support any special needs at any stage of the recruitment process, just let us know - we've got you. Just so you know, the selected candidate will be required to complete a background check. This means you will get to see first hand what we do, and trust us, we do it REALLY well! We use AI tools to support our recruitment process, including helping us organize applications and identify early matches based on role criteria. That said, every rejection decision is made by a human. We encourage candidates to apply authentically and avoid relying solely on AI-generated responses, especially during interviews. This posting is for a current, open position within Certn. This opportunity is offered through HighlightTA, the on-demand talent team supporting Certn’s growth. Connect with us and learn more:

Notabene is building infrastructure that’s transforming how money moves in the digital economy. We’re evolving beyond our compliance foundations to enable the next generation of digital financial services between regulated institutions with unprecedented efficiency. With nearly 50 employees across 14 countries and having recently closed our Series B round last November with support from leading investors including Y Combinator, DRW, F-Prime, Jump Capital, Castle Island, and Green Visor Capital, we’re looking for people like you to help shape the future rails of the crypto industry. Location: Remote, within EMEA time zones. The impact you will have: At Notabene, the success of our customers drives everything that we do, and our Customer Success team is at the heart of that. You will own a book of customers across EMEA, from crypto-native exchanges and payment providers through to the financial institutions and fintechs now launching digital asset products. Sales closes the initial deal and hands the customer over at signature. From there they are yours: get them live, get them using the product, renew them and grow them. The commercial conversation sits with you, which means renewals, pricing and upsells are yours to run. You are also a technical point of contact for your customers. These conversations get technical early, and you should be able to sit with a customer's integration team and be useful. Comfort with APIs and the curiosity to work things out yourself matter more here than an engineering background. Within a year you are successful if… Net retention across your book has grown, and you can name the renewals and upsells that did it Your customers are live and using the product, and the ones at risk were identified early You have found and qualified upsell opportunities inside your existing customers, and converted a good number of them Customers come to you first, on their compliance programme and on their commercial relationship with us You can demonstrate real knowledge of our product and of the wider industry What you will be doing: Owning the post-sales journey for your customers: onboarding, adoption, business reviews, renewal and upsell Running your own renewals and upsells, including pricing and the conversation with the economic buyer Guiding customers through their Travel Rule programmes and their stablecoin payment products Working directly with customer integration teams: API documentation, test calls, transaction and webhook data, and a clear diagnosis when something is stuck Monitoring usage, engagement and risk signals, and acting on them with a clear plan well before they become a renewal problem Finding growth inside your existing customers across adjacent teams, entities and products, and working with Sales on the net-new ones Building relationships across compliance, operations and engineering, so the relationship never rests on one contact Bringing customer and competitor insight back to product, sales and marketing Keeping records current in HubSpot Some on-call duty outside office hours What you bring: Based in EMEA, able to cover customers across the region Around 5 years in Customer Success or Account Management at a crypto, fintech or regtech SaaS company, or in another complex technical market, managing your own book of customers Commercial ownership. You have run your own renewals and upsells and negotiated pricing, without passing the deal back to Sales Some technical range. You can work through API documentation, read a request and response, and form a view on why an integration is behaving the way it is Experience across a mix of customers, from mid-market through to enterprise Experience across the full lifecycle, from onboarding through to expansion Exposure to compliance-driven or regulated environments A doer. You own the detail yourself, and you move without waiting for a process to exist Good judgement with people and real interest in solving their problems Comfortable working autonomously and getting stuck in Travel Rule, stablecoin payments or digital asset compliance experience Experience with banks and regulated financial institutions entering digital assets Having built Customer Success processes and playbooks from scratch

WHO WE ARE Come join the company reinventing data security, empowering businesses to realize the full potential of their data. As the leading data security platform purpose-built for the cloud era, Cyera’s mission is to reinvent how businesses secure data, enable agile collaboration, and boldly pursue new business opportunities. Trusted by security teams at leading global businesses, our team is proving that data security is the next big thing in cyber. Backed by the world’s leading investors and working with a large and growing list of Fortune 1000 companies, we are looking for world-class talent to join us as we usher in the new era of data security. THE OPPORTUNITY We are searching for a highly skilled Customer Success Engineer to play a key role in optimizing our customers' utilization and return on investment in Cyera. This position offers an exciting chance to join a thriving organization and contribute to the forefront of data security, making a significant impact on the protection of data for numerous global enterprises. As part of this role, you can expect to travel between 25-50% annually, enabling you to engage directly with clients and enhance their overall experience. RESPONSIBILITIES As a Customer Success Engineer, you will play a crucial role in ensuring customer satisfaction and success by: • Serving as the primary technical expert on the Cyera Platform, demonstrating in-depth knowledge and expertise., • Establishing yourself as a trusted advisor to customers at all levels, from practitioners to executives., • Driving customer adoption through effective onboarding and training processes., • Gaining a deep understanding of customers' requirements, challenges, and desired business outcomes, and then designing and delivering customized use cases that align with their goals using a consultative approach., • Proactively ensuring that customers are realizing the full value of their investment and maximizing their return on investment by consistently driving sustained adoption of Cyera's platform. You will act as the leader for ongoing engagement and expansion, helping customers achieve their business and technology objectives., • Proactively identifying and resolving any obstacles or blockers that may impede customer success, collaborating with peers to address them promptly., • Advocating for the customer's voice and feedback, actively influencing Cyera's roadmap and product development., • Utilizing self-paced training resources to support customer education and promote knowledge growth throughout their journey., • Troubleshooting and resolving technical issues impacting customers, ensuring smooth operation and seamless experiences., • Monitoring and reporting on the overall well-being of customers, tracking key health and usage indicators., • Collaborating with customers to develop joint success plans., • Documenting and sharing best practices both internally and externally to foster knowledge sharing and continuous improvement., • Mentoring other team members, sharing your expertise and assisting in their professional development., • Participating in the interview process to help identify and onboard talented individuals to the team., • Conducting Quarterly Business Reviews with customers, evaluating progress, and identifying areas for further improvement and collaboration. REQUIRED QUALIFICATIONS: • Associates degree or equivalent experience required. Bachelor’s degree in Computer Science or similar experience a plus, • 12 years experience in Strong project management skills, enabling you to effectively plan, organize, and execute multiple projects simultaneously while maintaining a strong attention to detail, • A self-starter who thrives in an ambiguous, fast-paced, and deadline-oriented startup environment., • A results-oriented mindset, with a proven track record of driving revenue growth, ensuring customer satisfaction, promoting feature adoption, and maximizing customer retention., • Prior experience collaborating with Development teams., • Proficiency in SQL, scripting languages (e.g., Python or equivalent), and hands-on experience with cloud environments., • 3+ years of hands-on experience with data technologies and cloud technologies, including databases, cloud infrastructure and basic administration (e.g., cloud networking, data and compute assets, IAM and permissions, etc,), • Experience with programming or scripting languages and familiarity with APIs and web services, • Demonstrated expertise in DLP (Data Loss Prevention), Data Privacy/Protection, DSPM/CSPM (Cloud Security Posture Management), SIEM (Security Information and Event Management), or vulnerability management with hands-on experience preferred., • Prior experience working in a software company in a technical customer-facing role is essential., • Demonstrated track record of owning customer relationships, including onboarding, renewal, and expansion., • A self-motivated, proactive, and innovative team player who consistently strives to inspire customer loyalty., • Excellent interpersonal and customer relations skills, particularly when it comes to building and nurturing strategic relationships., • A clear and concise verbal and written communicator, capable of conveying complex information effectively., • Proficiency in leading both executive meetings and technical workshops, demonstrating confidence and expertise., • Ability to work autonomously, tackling even the most intricate challenges, and successfully completing tasks that may lack comprehensive documentation. They will actively participate in projects aligned with their current skill set, seeking assistance primarily for more complex initiatives or issues. COMPENSATION INFORMATION: The range represents total compensation, and may include company bonus, incentive for sales roles, equity or benefits, as applicable. This compensation range represents Cyera’s good faith and reasonable estimate of the range of possible compensation for this role at the time of posting, and Cyera may ultimately pay more or less than the posted range. The final salary for this position will be determined in Cyera’s sole discretion, consistent with applicable law, and based on a variety of factors, including but not limited to the employee’s work experience, skills, and qualifications for the role, as well as the needs of Cyera’s business and other operational considerations. Final compensation will vary based on seniority and relevance of experience, location, and position requirements. This role may be eligible for potential merit increases based on factors such as individual or company performance, time in role, and other discretionary factors. BENEFITS - Why Cyera? • Ability to work remotely, with office setup reimbursement, • Competitive salary, • Paid holidays and sick time, • Health, vision, and dental insurance

OLIO is the world’s only neighbour-to-neighbour food sharing app, and our mission is to solve the problem of food waste in the home & local community, at scale. We do this by connecting anyone with spare food – which can be households or food businesses – with neighbours living nearby who would like it. Globally, over one third of all the food we produce gets thrown away, which is worth over $1 trillion; and in a country like the UK half of all food waste takes place in the home. OLIO solves this problem with our award-winning mobile & web app. Over the past 7 years OLIO has grown from a local initiative in North London to a global movement. We now have just under 5 million users who have given away 34 million portions of food, in 60 countries. OLIOers have also given away 3 million household items in our non-food section. Underpinning OLIO’s incredible growth has been our volunteer programme, with over 75,000 people reaching out to spread the word about OLIO in their local community. We also work with over 4,500 business locations across the UK via our Food Waste Heroes Programme to enable them to have zero food waste locations. We have a bold ambition to have 1 billion OLIOers by 2030, given that reducing food waste has been identified by Project Drawdown as the #1 most important thing humanity can do to mitigate the worst effects of the climate crisis. Our work has been widely recognized, most notably by the United Nations who highlighted OLIO as a "beacon” for the world, and by Vivatech who awarded OLIO "Next European Unicorn". https://olioex.com/about/our-impact/Our ideal candidate will first and foremost be as passionate about our mission as we are! In addition to this, you will have the following experience and skills: o A proven track record developing large scale Ruby-On-Rails applications o Familiarisation with using and improving our build and automation tools o Unit and integration testing new features o Evaluating new technologies and seeing if/how they could benefit our products and processes o Ability to keep up to date with newer versions of JavaScript as new features become available o A ‘product manager’ mind-set, which means you seek to improve specs and designs where possible o Ability to work with/learn new technologies/languages/frameworks as they arise All OLIO team members share these attributes: o Mission obsessed o Self-starters with a ‘can-do’ attitude o Resourceful and creative o Thorough, but able to move quickly and decisively o A ruthless ability to prioritise o Excellent communication skills o Diverse (18 nationalities, 21% LGBTQT+, early 20s to 45+) o Fun to work with ☺In order to accelerate OLIO to its next level in growth and impact, we are recruiting new Ruby-on-Rails Developers. You will be joining one of the teams in our tech team. We're looking for a Senior Ruby-On-Rails developer to help continue to grow our volunteer platform in order to give our users the best and most optimal experience for their use case. Right now our Food Heroes are a main contributor of listings to our system so its important we support them with the best tool as much as possible. We've also started advertising in and around London after years of successful organic growth and are now starting to see massive growth in our user base, and we’re starting to see hockey-stick style growth! Technologies we work with are: ● Ruby on Rails (duh!) - currently Rails 5.2 but working on the upgrade to Rails 6 ● AWS (Aurora / S3 / cloudfront / ELB / ECR / Cloudwatch / Lambda / Fargate) ● Docker ● Redis ● Travis-CI ● Sidekiq ● Activeadmin ● Google maps / mixpanel / mailgun / trevor.io ● Stripe Once you have proven yourself you will have great freedom and autonomy, coupled with an enormous opportunity for personal development. All of our roles are remote working roles, but we do try and have quarterly/half-yearly in person meetups with the larger tech team/company (when possible). We live for our mission, but like to have fun along the way! All candidates must be eligible to work & reside in the UK This is an incredibly exciting time to join OLIO and help us unlock our full potential! OLIO is a remote-first company with an incredibly strong culture and was last year listed as a top 5 place to work by Escape The City. We live for our mission, but like to have fun along the way!_

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. Veeva is looking for an experienced consultant to lead MedTech Complaints implementations at Veeva’s _ customers globally. In this role, you will guide the transformation of our customers’ Complaints Management processes and technology. As a member of our Professional Services team, you will be responsible for understanding our customers’ needs, translating requirements into solution design, and configuring our cloud-based solution for managing MedTech Complaints across the enterprise. This position is ideal for a proven software consultant with deep knowledge in Complaints Management in Medical Device. The role is a remote, full-time role based in the EU or UK. Qualified candidates must have current legal authorization to work in the EU or UK. Veeva Systems does not anticipate providing sponsorship for employment visa status for this position. • Review and analyse existing Customer business process and identify key process steps, gaps, and requirements that would impact implementation approach, • Lead QMS Complaints implementation workstreams at our customers for Veeva’s MedTech Quality Management solutions, • Function as a Primary customer liaison managing communication between implementation teams, customer stakeholders, and 3rd parties, • Analyse customer requirements and new product features to develop customer adoption and enhancement roadmaps, • Guide customers in adopting Vault and industry best practices as part of post-implementation programs focused on the holistic success and continuous improvement of the customer, • Proven track record leading implementation and/or IT operations as a consultant, business analyst, or IT lead and/or business sponsor, • 5+ years of experience in Complaints Management for Medical Device, • Strong understanding of FDA, EU MDR/IVDR requirements and Reporting, • Understanding of relationship between Complaint Handling, CAPA, Nonconformance and Risk Management processes, • Knowledge of ISO 13485 and 14971, FDA 21CFR Part 803, 820, 822, 806, EU GMP Annex 11, • Proven ability to work both independently and in teams in a dynamic, fast-moving environment, • Good understanding of SaaS and GxP principles, • Ability to quickly understand business requirements and design creative solutions, • Excellent verbal and written communication skills, • Experience in the Life Sciences Quality, Manufacturing, or Healthcare spaces, • Experience with Data or Content Management applications We value your time and believe in a transparent hiring process. Here is the process you can expect. • Follow the application process and submit your resume., • Within 3 days, you will receive a link to a personality assessment administered by a third party., • Once you complete the assessment, our team will review your full application package and follow up via email with our decision., • If moving to the interview stage, the process is as follows:, • A conversation with the hiring manager, • A practical case exercise, • A final conversation with our group's Senior Leader., • Once all interviews are complete, the manager will be in touch with a final decision. #RemoteUK #LI-MidSenior Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

📌 Position Title: Product Manager 🌍 Location: Remote – Europe ⏰ Working Rhythm: Innovation is a 24/7 pursuit, but we value your downtime. While our typical working hours are 6am-2pm Eastern Standard Time (to ensure overlap with US team), we embrace flexibility and trust you to manage your schedule to meet your individual needs and peak productivity times. Occasionally, longer hours may be required to tackle challenges, support new releases, or contribute to time-sensitive initiatives. 📝 Contract Type: Full-Time Employee 🤝 Reporting To: Chief Product Officer Role Impact We’re not looking for a traditional Product Manager. We’re looking for a deeply technical, AI-native, customer-obsessed product leader who can build a world-class, consumer-grade experience in a category that hasn’t historically delivered one. As a Product Manager at Nexford, you will own and evolve critical parts of the learner journey end-to-end. This is not about shipping features. It’s about building a product that learners come back to every day, stay engaged with over months and years, and ultimately credit with changing their lives. You will operate at the intersection of AI, product, and human behavior. You will deeply understand our learners, speak with them constantly, and translate real needs into thoughtfully designed experiences. You will help define what an AI-native, learner-first university actually looks like in practice. If you’ve built sticky B2C products, are obsessed with understanding users, and know how to turn AI capabilities into real user value, this role is for you. Key Responsibilities Own the Product, Not Just the Roadmap Take full ownership of product areas across the learner lifecycle. Define what to build, why it matters, and how success is measured. Customer Obsession & Design Thinking Develop a deep, continuous understanding of our learners through regular user conversations, research, and behavioral analysis. Apply strong design thinking principles to ensure every product decision is intentional, user-centered, and outcome-driven. Build AI-Native Experiences Identify and ship AI-powered features that meaningfully improve the learner experience. Move beyond surface-level integrations and build products where AI is core to the value proposition. Drive Engagement & Retention at Scale Design systems that keep learners coming back. Obsess over activation, habit formation, and long-term retention across a multi-month and multi-year journey. Operate Like a B2C Product Leader Build consumer-grade experiences for a global audience. Raise the bar on usability, personalization, and product quality. Turn Data Into Decisions Instrument everything. Run experiments. Combine quantitative data with qualitative insights to drive prioritization and iteration. Lead Cross-Functionally Work closely with Engineering, Design, Data, and business teams to ship high-quality products quickly. Create clarity and momentum across teams. Move Fast, Improve Constantly Ship, learn, iterate. Maintain high standards without slowing down. Continuously raise the bar. Skills & Qualifications Proven B2C Product Builder 5+ years as a Product Manager building and scaling B2C products, ideally with global audiences. Experience with products that require sustained engagement, not one-time transactions. AI-Native Thinking (Non-Negotiable) Strong understanding of AI/ML and hands-on experience building AI-powered products. You know what’s real vs hype and can translate capabilities into shipped features. Customer Obsession (Non-Negotiable) You speak with users constantly. You deeply understand their needs, behaviors, and pain points, and you build products that reflect that understanding. Strong experience with user research, usability testing, and translating insights into product decisions. Retention is Your Game You have a track record of improving activation, engagement, and retention in products with long customer journeys. Highly Technical You’re comfortable going deep with engineers. You understand systems, APIs, data flows, and how modern products are built. You use AI tools daily. Product Judgment You know what matters. You can prioritize effectively and make high-quality decisions with imperfect information. Relentless Ownership You don’t wait. You don’t need hand-holding. You take responsibility for outcomes, not just output. Clear Communicator You can align teams, simplify complexity, and articulate product direction clearly. If you're passionate about transforming lives through education and have a proven track record of delivering exceptional customer experiences, we encourage you to apply! About Nexford University Nexford University is a next-generation learning institution based in Washington, D.C. We're on a mission to revolutionize education by providing learners worldwide with access to high-quality, affordable, and dynamic online education that equips them for success. We prioritize skills over theory, preparing our learners for the workplace of the future in industries with immense growth potential. Our goals are clear: 🚀 Empower learners with the skills they need to achieve their career aspirations. 🌍 Deliver a 100% online global education, ensuring accessibility regardless of location. 💼 Offer an educational model centered on mastery of workplace competencies. 🧠 Foster critical thinking, problem-solving, and lifelong learning skills. 🤝 Create a global community, harnessing collaborative technology for learner success. 💲 Provide flexible, affordable, and continuously updated educational opportunities. Interested in finding out more about us? Visit _ for more information and join our mission!

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. As a Senior Consultant in our European Professional Services team, you will partner with top global pharma organisations to solve critical business challenges. By implementing Veeva’s Commercial Cloud products (PromoMats/DAM, and Medical), you will deliver cutting-edge, AI-powered solutions that drive the life sciences industry toward more connected, data-driven customer relationships. You’ll lead business process due diligence, design and implement robust and scalable solutions, and drive successful projects, through a variety of roles including Project Manager, Lead Solution Architect and PO/Business Analyst. What makes us different: • Autonomy and high trust and ownership culture: passion and effort directly lead to opportunities and real ownership from the start, • Collaboration without competition: peers root for each other’s success, leadership is entirely accessible, and we tackle complex problems with a strict "no-ego" approach., • Meaningful Industry Impact: know your work makes a difference, by helping life sciences companies operate more efficiently and effectively The ability to travel domestically and abroad is required (VISA not being handled by Veeva). The ideal candidate will be fluent in English and ideally one of the following languages: French, German, Italian, or Spanish. The role is ideally based in the area of a Veeva office (Barcelona, London, Paris, Frankfurt, Berlin), but other EU locations will be considered. • Own delivery for implementation projects in project manager, functional analyst, solution architect, and stream lead roles, • Collaborate with business and technical stakeholders to drive the optimization and harmonization of business processes, and translate them into actionable and scalable solutions, • Build and maintain trusted advisor relationships with customer stakeholders across enterprise and smb organizations, • Provide technical leadership and mentorship to internal teams and implementation partners, • Contribute to internal initiatives to continuously improve service quality and delivery frameworks, • 5+ years of experience in technology implementation projects in one of the following roles: Project Manager, Functional Analyst, Solution Architect, • Hands-on experience and confidence with Veeva PromoMats, Veeva Vault Platform, or Salesforce.com Platform, • Experience working with a Pharmaceutical, Consumer Health or Medical Device organization, • Strong consulting background with proven ability to architect, drive best practices, and manage stakeholder relationships, • Strong and effective communication and presentation skills, • Ability to work independently in a fully remote environment across multiple assignments, • Able to travel approximately 20%, • Fluent in English (written and spoken), • Implementation of regulated content management systems such as Veeva Vault, OpenText, SharePoint, Documentum, FirstDoc/FirstPoint, NextDocs, CARA, Vodori, etc., • Experience working with a DAM tool such as Aprimo, Adobe, Bynder, Box, etc., • An understanding of Claims, DAM (Digital Asset Management), Modular Content, MLR review, and European regulatory requirements (e.g., ABPI, ANSM, AIFA), • Understanding of life sciences compliance and computer systems validation requirements (e.g. GxP, GcP), • Project management certification (e.g. PRINCE2, PMP), • Veeva certification, • Experience with product pre-sales, solution consulting, or engagement management We value your time and believe in a transparent hiring process. Here is the process you can expect. • Follow the application process and submit your resume., • Within 3 days, you will receive a link to a personality assessment administered by a third party., • Once you complete the assessment, our team will review your full application package and follow up via email with our decision., • If moving to the interview stage, the process is as follows:, • A conversation with the hiring manager, • A practical case exercise, • A final conversation with our group's Senior Leader., • Once all interviews are complete, the manager will be in touch with a final decision. #RemoteUK #LI-MidSenior Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

Hitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Inner Circle and Cloud Services partner, specialising in end-to-end transformation. We build services that are user centred and accessible, designed by our brilliant agile teams, capable of harnessing the power of the latest technologies. Our capabilities include Microsoft Dynamics 365, Power Platform and Azure, Application Modernisation, Modern Data Platform, Performance & Analytics, Fraud and Error, Grants, User Centred Design, Accessibility and Agile DevOps. Our highly skilled team help drive improvements, creating efficiency and growth within organisations. We are committed to Microsoft technologies, with a mission to revolutionise modern businesses. To achieve this we employ the best, most dedicated talent to deliver outstanding technology solutions to both our local and global clients. Be part of our Hitachi family We place value on collaboration, open communication, and transparency. We emphasise the importance of team spirit, cohesion, and appreciation – And through our talented people, innovative culture, and technical and business expertise, we deliver game changing outcomes every day. Our learning culture and flat hierarchy are our recipes for success. But don´t take our word for it – Have a look at what our employees are saying: _ What to expect, your benefits Hitachi Solutions offers competitive compensation packages (incl. bonuses), pension and benefits plans. Work/Life balance is an essential part of our culture, and all our employees are home workers, although you will be expected to come into our or customer’s offices regularly. We operate a comprehensive career development programme that includes mentoring and training plans to ensure that you will continue to grow and develop your career at Hitachi. This role will report into the Change, Adoption and Learning Head of Practice within Consulting and will be responsible for gathering, analysing, documenting, and validating requirements for business processes, systems and application. They play a key role in understanding business challenges, identifying opportunities for improvement, and proposing effective solutions to enhance efficiency, productivity, and overall business performance. Key Responsibilities Process Improvement • Collaborate with stakeholders to elicit, document, and validate how a business or business area works, considering the people, organisation, processes, information, data and technology and document the business requirements ensuring they are clear, complete and aligned with business objectives., • Conduct interview, workshops and meetings to understand and analyse business processes, needs and pain points., • Use various techniques such as surveys, data analysis and process modelling to identify opportunities for process improvement., • Lead, analyse, identify, design, prioritise and implement process and business changes to improve business and operations and services. Documentation • Create detailed business requirements, user stories, use cases and functional specifications to communicate the requirements to the development team and other stakeholders., • Maintain clear and concise documentation through the project lifecycle and update as necessary based on changes or additional insights., • Lead, analyse, identify, design, prioritise and implement process and business changes to improve business operations and services. Data Analysis • Analyse and interpret data to extract valuable insights, identify trends and support data-driven decision making processes., • Define success measures and metrics. Solution Design • Provide input and feedback on proposed solutions to ensure they align with business requirements and are feasible., • Collaborate with project managers, product owners and SMEs to design effective solutions to meet business needs., • You apply user research skills to inform decision making and apply design principles to ensure the user interface is intuitive., • Management of requirements and user stories through project lifecycle within Azure Dev Ops, including mgmt. of backlogs. Testing and Quality Assurance • Assist in defining test cases and test scenarios to validate that the developed solutions meet the specified requirements., • Support the design, execution and assessment of business process tests and usability evaluation., • Assess the efficiency, usability and impact of business processes and end to end services., • Support UAT and work with stakeholders to ensure the solutions meets their expectations and is ready for deployment. Agile working • Apply agile mindset to all aspects of your work (in applicable projects) with an iterative method and flexible approach to enable rapid delivery. Continuous Improvement • Stay up to date with industry trends, best practices, and emerging technologies related to business analysis., • Proactively identify areas for process improvement within the organisations and propose innovative solutions. Business Architecture and Operating Models • Analyse organisational landscape and strategy and can support future state architecture aligned to the strategy., • Translate business drivers, goals and constraints into business objectives and define the required capabilities and operating models to meet these objectives., • 5 plus years of relevant work experience in Business Analyst role., • Strong analytical and problem solving skills., • Excellent communication and stakeholder mgmt. skills., • Proficiency in business analysis tools and documentation software., • Understanding and experience of working on Government projects following Service Standard., • Understanding and experience of project methodologies (Agile,Scrum) and Waterfall., • Business Process and re-design experience., • Exhibits strong leadership abilities as role model, partner and mentor to project teams and clients., • Results-focused with strong business acumen combined with analytical and structured thinking., • Consulting skills, including: team facilitation, conflict management, business case development., • Ability to work in high pressure, rapidly changing environment whilst dealing with ambiguity and diversion opinions. In applying for a role with Hitachi Solutions Europe Limited and/or its affiliates (“Hitachi”) you consent to Hitachi collecting and storing your personal information (including your name, job title and email address) in relation to this role and any others that may be suitable in the future. For more information please refer to our Privacy Policy located at http://www.hitachi-solutions.co.uk/privacy-policy/ Beware of scams Our recruiting team may communicate with candidates via our @hitachisolutions.com domain email address and/or via our SmartRecruiters (Applicant Tracking System) _ domain email address regarding your application and interview requests. All offers will originate from our @hitachisolutions.com domain email address. If you receive an offer or information from someone purporting to be an employee of Hitachi Solutions from any other domain, it may not be legitimate.

Who We Are Provenir is the unified Decision Intelligence Platform that gives enterprises full control over end- to-end customer decisioning — to manage risk, drive growth, and transform business outcomes. By consolidating data, AI models, intelligence, agents and governance into a single decisioning environment, Provenir empowers business teams to configure and evolve strategy directly, while maintaining enterprise-grade reliability and regulatory compliance. Trusted by 120+ institutions in 60+ countries, Provenir processes over 4 billion decisions annually — turning architectural coherence into sustained risk performance and measurable value. Ready to solve meaningful challenges, work with enterprise customers, and help shape the future of AI-powered decisioning? Join us. We are Provenir AI, part of the Provenir group, a global fintech company with a passion for technology and helping businesses become industry leaders. As a leading provider of decisioning and analytics products for financial services and other industries, we empower businesses to create innovative, digital-first financial decisioning solutions that drive business growth. Remote first - The successful candidate will be based in UK ️Java, Spring Boot/AI, AWS, Graph Database, AI and ML frameworks, Agentic AI Be part of a growing AI Fintech, working with cutting-edge technologies At least 10 years of experience in hands-on Software Development Competitive compensation Fantastic benefits including Health Plans, WFH allowance and Macbook Pro You’ll be a key member of the Provenir AI team, who are responsible for all things data, analytics, and ML/AI at Provenir AI. The team fosters a vibrant and collaborative culture. We are a passionate group of professionals who thrive on the intersection of data and engineering. Our team is driven by a shared enthusiasm for innovation and continuous learning. We encourage creativity and value diverse perspectives, promoting an environment where everyone's ideas are heard and respected. Collaboration and knowledge sharing are at the core of our work ethic, as we believe that great things are achieved by working together. We have an excellent opportunity for a Senior Software Engineer to design, build and operationalise large-scale data solutions using standard REST APIs, Graph, AI and ML applications for Provenir AI. Your Responsibilities ● Design, develop, and maintain efficient, reusable, and reliable software ● Engineer backend APIs, Graph, and AI-driven products, including agentic and generative AI capabilities ● Assume full ownership of assigned tasks, demonstrating leadership, and setting a positive example as a Senior member of the team. Ensure that each task is executed with a high level of competence, and commitment, and in alignment with team goals ● Provide technical leadership and strategic direction for software development projects and teams. ● Partner with cloud architects and leads to design the requirements for backend services and APIs ● Contribution and construction of the product roadmap including design and testing of POC products ● Create functional/technical specification documents and communicate with different stakeholders ● Participate in code reviews and brainstorming sessions, mentor junior developers, ensure best practices in software development, and assist with recruitment. ● Take the initiative to research and propose enhancements and improvements, proactively identifying opportunities to increase efficiency and effectiveness in our processes and systems ● Participate in the hiring process and help build a strong, high-performing team within the region. Your Experience ️ ● In-depth experience in Java software development ● Experience with Spring Boot and the Spring ecosystem including Spring AI ● Stay up to date with the latest industry technologies and standards ● Must have hands-on experience developing cloud-native applications using services like AWS S3, SQS, Kinesis, Graph DB, OpenSearch/Elasticsearch or equivalent services on other cloud platforms such as GCP ● Taking initiative, learning quickly, and adapting to shifting priorities, while working independently under minimal guidance, self-motivated, and able to research solutions with little supervision. ● Experience leading software development features from inception to deployment and mentoring junior developers. ● Designing, developing and deploying RESTful APIs and services ● Experience in stream data processing, low latency application coding. ● Experience with GenAI, agentic AI, and machine learning frameworks. ● Experience in writing comprehensive unit and integration tests, ensuring the delivery of high-quality code. Candidates should demonstrate proficiency in test-driven development (TDD) methodologies and be committed to maintaining excellent code quality standards ● Experience with software development life cycle from requirements gathering to deployment ● Ability to clearly articulate ideas during requirements and design sessions with the team and lead teams on assigned initiatives ● Strong analytical, problem-solving and synthesising skills while understanding the scope and impact of your work Although not essential, it would be great if you have practical experience with: ● Experience with Spring AI, LangChain, LangGraph, LlamaIndex, or similar AI application frameworks ● Familiarity with modern front-end technologies (such as React and Next.js). ● Python ● Kubernetes, Docker and CI/CD tools and processes Interview Process The interview process would typically be structured as follows: ● Initial chat. This would be with a member of our recruitment team and help to better understand your current situation, what you are looking for and any questions you may have. ● Technical Challenge. This is a take-home task you will complete in your own time. ● Technical Interview. This will be with your potential team members, primarily consisting of technical questions. ● Final Interview. This will be with senior management and cover a range of technical and behavioral competencies. Your Benefits ● Comprehensive private health cover and wellness plans ● Flexible and remote-friendly opportunities ● Maternity/paternity leave ● Retirement benefits such as pension contributions to plan for your future ● Macbook Pro Our employees are our top priority; we offer comprehensive health and wellness plans. You will enjoy paid time off and company holidays, flexible and remote-friendly opportunities, and maternity/paternity leave. At Provenir, we recognize that diversity and inclusion make our teams stronger. We are committed to equal employment opportunity and welcome everyone regardless of race, colour, ancestry, religion, national origin, age, sex, gender identity, sexual orientation, disability, marital status, domestic partner status, citizenship, or veteran status or medical condition. We encourage people from all backgrounds to apply.

About Us: DOHE is a global EdTech championing group headquartered in Singapore, with a branch in the United Kingdom.We are on a mission to transform education by leveraging technology responsibly to enhance educational quality and foster meaningful societal progress. We are building EdTech Hub, a global ecosystem designed to empower startups, foster collaboration, and strengthen innovation across the education sector worldwide.Through our Go-Together Accelerator Programme, we support EdTech founders in turning their vision into reality through tailored coaching and strategic support. Guided by our proprietary Navigator methodology, we create structured and efficient pathways to success for education innovators. Over the next decade, our ambition is to accelerate more than 5,000 EdTech startups globally Find out more _ EdTech Hub IT Team The EdTech Hub IT Team powers the digital foundation of our ecosystem. We design, build, and maintain secure, scalable, and reliable technology infrastructure that enables startups, partners, and stakeholders to collaborate seamlessly. From platform development and data management to cybersecurity and system optimisation, our team ensures that innovation is supported by strong and future-ready technology. By combining technical expertise with a deep understanding of the EdTech landscape, we help create an environment where startups can focus on growth — while we take care of the technology that drives it. We are building a high-impact core team of 9 professionals across engineering, product, and design. Detailed Job Descriptions are available for each role. Establish the design system on a modern framework and build the entire frontend for five portals plus EdTech Hub. Implement role-based access control and create interactive UIs that surface AI-generated reports and matching results. · Build all 5 portals and EdTech Hub frontend from scratch · Establish a shared component library and Design System · Implement role-based access control and authentication integration · Develop complex workflow UIs — multi-step approval, coaching sessions, diagnosis questionnaires · Build AI integration screens — report viewer, expert matching, recording uploads · Create monitoring dashboards, cohort tracking, and analytics views About Us DOHE는 싱가포르에 본사를 두고 영국에 지사를 운영하는 글로벌 EdTech Championing Group으로, 에듀테크 스타트업이 사회적 가치를 만들고 글로벌로 성장할 수 있도록 에코시스템 (EdTech Hub) 구축 , 글로벌 액셀러레이션 프로그램 (Go-Together) , 데이터 기반 Methodology(Naviagator)를 제공하는 에드테크 전문 그룹입니다. 현재 EdTech Hub, Go-Together 등 내부 핵심 업무 시스템을 고도화하며 글로벌 팀과 함께 일할 시스템 엔지니어를 찾고 있습니다. EdTech Hub IT Team EdTech Hub는 전 세계 에듀테크 스타트업 커뮤니티를 지원하고, 교육 혁신 생태계 전반의 협력을 강화하기 위해 설계된 글로벌 플랫폼입니다. DOHE Global은 현재 전 세계 스타트업의 성장을 지원하는 통합 EdTech Hub 플랫폼을 처음부터 새롭게 구축하고 있습니다. 우리는 이 혁신적인 여정을 함께할 9개의 핵심 포지션에 합류할 전문 인재를 찾고 있습니다. 모던 프레임워크를 기반으로 디자인 시스템을 수립하고, 5개 포털과 EdTech Hub 전체 프론트엔드를 구축합니다. 역할별 접근 제어를 구현하고, AI 백엔드가 생성한 리포트와 매칭 결과를 사용자에게 전달하는 인터랙티브 UI를 만듭니다. · 5개 포털 및 EdTech Hub 프론트엔드를 신규 개발합니다 · 공통 컴포넌트 라이브러리와 Design System을 구축합니다 · 역할별 접근 제어와 인증 연동을 구현합니다 · 다단계 승인, 코칭 세션, 진단 설문 등 복잡한 워크플로우 UI를 개발합니다 · AI 리포트 뷰어, Expert 매칭 결과, 녹취 업로드 등 AI 연동 화면을 구현합니다 · 모니터링 대시보드, 코호트 추적, Analytics 화면을 개발합니다 · · Senior frontend engineer · Significant relevant experience of building large-scale services with React / Next.js · Hands-on TypeScript experiences · State management and REST API / GraphQL integration experience · Responsive web and cross-browser experience · Business-level English fluency required — daily collaboration with a global team · Design systems purist. You obsess over component consistency and reusability, and build systems hand-in-hand with designers. · Complexity simplifier. You have a talent for turning multi-step processes into UIs users navigate without friction. · Ecosystem explorer. You actively explore the evolving frontend landscape and experiment with new approaches. · Multi-persona empath. You understand the context of five distinct user groups and design the right experience for each. Language TypeScript Framework Next.js 14+ (App Router) UI React · shadcn/ui · Tailwind CSS · Radix UI State Zustand · TanStack Query Testing Vitest · Playwright Deploy Vercel · Netlify Tooling Figma · GitHub · Cursor 시니어 프론트엔드 엔지니어 · React / Next.js 기반 대규모 서비스 개발 4년 이상 · TypeScript 실무 경험 · 상태 관리와 REST API / GraphQL 연동 경험 · 반응형 웹과 크로스 브라우저 대응 경험 · 비즈니스 수준의 영어 커뮤니케이션 능력 필수 — 글로벌 팀과의 일상적 협업 · 디자인 시스템에 진심인 분. 컴포넌트의 일관성과 재사용성에 집착하고, 디자이너와 긴밀하게 시스템을 함께 만들어가는 분입니다. · 복잡함을 단순하게 만드는 분. 다단계 프로세스를 사용자가 헤매지 않는 UI로 풀어내는 데 재능이 있는 분입니다. · 최신 생태계에 열려 있는 분. 프론트엔드 생태계의 변화를 적극 탐구하고, 새로운 접근법을 실험하는 분입니다. · 다섯 가지 사용자를 공감하는 분. 서로 다른 사용자 그룹 각각의 컨텍스트를 이해하고, 최적의 경험을 설계하는 분입니다. Language TypeScript Framework Next.js 14+ (App Router) UI React · shadcn/ui · Tailwind CSS · Radix UI State Zustand · TanStack Query Testing Vitest · Playwright Deploy Vercel · Netlify Tooling Figma · GitHub · Cursor Employment: • Working hours: Full-time 40 hours a week., • Location: Remote - South Korea based, • Contract: Fixed Term Contract

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. Our vision for Veeva OpenData is to become the global leader in reference data for the life sciences industry. The world's top pharma and biotech companies use our data as the foundational layer for their commercial and medical operations This means the data products you build will directly accelerate getting life-saving treatments to patients. As a Public Benefit Corporation (PBC), we balance purpose with profit, operating with a culture of extreme autonomy, speed, and ownership. We are looking for an entrepreneurial data professional to step into the Data Product Manager role in the OpenData Europe team. The role is fully remote in the UK, Germany, or Spain. Travel expected: 10%. If you have a strong technical foundation in data analytics or engineering and are tired of just pulling data to fulfill tickets, this is your chance to own the roadmap. You won't just oversee data pipelines; you will lead product strategy, identify new market opportunities, and lead cross-functional execution from end to end. • Own the Product Plan: Serve as the end-to-end owner for the designated product, actively scaling its customer footprint and driving product strategy., • Architect the Data Strategy: Make the critical, high-level product decisions governing how we source, transform, update, and analyze country datasets to maximize customer value., • Innovate & Execute: Translate market needs into a strategic roadmap for dedicated squads of data engineers, analysts, and product operations. You will actively identify opportunities to leverage AI and automation to build data pipelines that scale with quality., • Drive Customer Success: Partner directly with strategy, sales, and services teams to gather customer feedback, iterate rapidly, and ensure the product is continuously improving., • Champion Data Excellence: Set and enforce rigorous KPIs for data coverage, completeness, and accuracy, maximizing data quality., • Navigate Complex Markets: Stay ahead of healthcare regulations, compliance requirements, and market shifts, adapting the product roadmap to turn market complexity into a competitive advantage., • Speed & Quality Focus: A detail-oriented professional who executes with speed and quality., • Experience: 2+ years of experience in data analytics or product management, with a proven track record of extracting value from complex datasets., • Ruthless Prioritization: Strong product intuition with the ability to manage a backlog, balancing long-term product scope, strict data quality standards, and customer feedback., • Technical Fluency: Proficient in SQL. You don't just rely on dashboards; you can query the database directly to investigate issues, validate data quality, and prototype solutions., • Educational Foundation: Bachelor’s degree in Computer Science, Information Management, Mathematics, Statistics, Physics, or a related quantitative field., • Communication: Fluent in English (C1 or higher), enabling you to effectively manage global stakeholders and translate complex technical concepts into business strategy., • Life Sciences Expertise: Experience building data products specifically for the life sciences industry, spanning data sources, data modeling, sourcing, analysis, and delivery., • Business proficiency (B2 or higher) in an additional language (e.g., French, German, Polish, Arabic), with an emphasis on complex languages and non-latin alphabets. We value your time and believe in a transparent hiring process. Here is the process you can expect. • Follow the application process and submit your resume., • Within 3 days, you will receive a link to a personality assessment administered by a third party., • Once you complete the assessment, our team will review your full application package and follow up via email with our decision., • If moving to the interview stage, the process is as follows:, • A conversation with the hiring manager, • A practical case exercise, • A final conversation with our group's Senior Leader., • Once all interviews are complete, the manager will be in touch with a final decision. #RemoteUK #LI-MidSenior Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

About Allica Bank Allica is the UK’s fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech. Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers. Role Description This role is responsible for getting these exciting products to market, and ensuring as many established businesses as possible can benefit from them. Working with the growth and product teams, the Cash Management Executive will identify opportunities, and make contact via telephone and email to convert customers to our business current account and savings offerings. Your key goal will be winning active new accounts, and as such you will be responsible for the full end to end onboarding journey, from identifying potential customers to delivering live, actively used accounts. The focus will be on new to Allica customers that are in our established SME target segment (minimum 12 months trading), with have cash balances (£50k+) that can benefit from our savings rates. Our Cash Management Executive will work with the whole of Allica – including relationship management teams, product, marketing, and operations to ensure that prospective customers receive exemplary customer service and a great first impression of Allica Bank. It is vital that our Cash Management Executive is very confident and capable of remote sales to SMEs by telephone. They should also be strong stakeholder managers with a focus on customer outcomes and delivering value for both Allica Bank & their customers. Principal Accountabilities Able to clearly communicate Allica’s value proposition to decision makers (eg Owner, Director, FD) in our target customer market. Working with lists of prospects of variable intent to generate high quality business current account and savings opportunities. Understanding our onboarding process and requirements. Supporting customers and prospects through this process to quickly and smoothly open and actively use their current and savings accounts, delivering a great customer experience that will drive a deeper relationship with our customers. Typically being the first Allica Bank representative that SMEs speak to, so always being professional, courteous and friendly. Proactively learning our products and criteria over time, so that you can identify opportunities, becoming ever more efficient and effective at engaging and qualifying prospects and converting them to active customers. Gaining feedback from customers and prospects on potential future features they need and want from their bank and bank account, following through and feeding these into the Product teams. Working with our Marketing and Data teams to feedback your learnings from customer interactions, helping us to drive ever better customer outcomes, targeting, segmentation and messaging. Delivering the business plan for your role, and actively managing your objectives and personal development plan. Making your colleagues proud that you represent Allica, by ensuring excellent service for our SME customers, prospects and advisors. Working closely and collaboratively with all areas of Allica to ensure a seamless and professional service is always provided. Complying with all mandatory policies, and adherence to operational procedures to maintain internal controls. Personal Attributes & Experience You will have a proven track record in telephone-based lead generation with established SMEs (typically 5-250 employee firms), using established business development skills to build relationships with prospects and convert to Allica Bank customers. You will have excellent interpersonal and communication skills, together with evidence of outperformance in similar roles through earning customer and colleague trust. You will evidence a track record of working in fast paced environments, dealing with change well and showing an adaptable approach to deliver on the organisation’s goals. You will demonstrate the ability to work collaboratively with specialist colleagues such as Relationship Managers, Operations, KYC/B and underwriters, to deliver a positive outcome for our customers. You’ll have a proven track record of exceeding targets, providing excellent customer service generating new income opportunities and always considering risk and reputation when making decisions or finding solutions. A good understanding of SME financial products (eg payments, lending, accounting, CRM), and ideally specific expertise in business current accounts. Working at Allica Bank At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers. Our employees are at the heart of everything we do, so our benefits are designed with you in mind: Full onboarding support and continued development opportunities Options for flexible working Regular social activities Pension contributions Discretionary bonus scheme Private health cover Life assurance Family friendly policies including enhanced Maternity & Paternity leave Don’t tick every box? Don’t worry if you don’t have all the skills or requirements listed on the job description. If you think you’ll be a good fit, we’d still love to hear from you! Flexible working We know the ‘9-to-5’ isn’t right for everyone. That’s why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate. Diversity We’re a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.

Description Role: Customer Success Associate Reports to: CS Team Lead Team: Scale Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34k depending on experience, plus equity Hours: Full-Time Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. Requirements We are looking for individuals who are not only passionate about our mission but also comfortable and confident using cutting-edge technologies and AI tools to streamline processes, drive innovation, and contribute to the growth of Vestd. As a Customer Success Associate on the Scale team, you'll work directly with founders and leadership teams as they design, launch and manage share schemes, guiding them through the commercial and compliance considerations that come with growth. This role sits at the intersection of relationship management and technical product knowledge. You'll support customers through a SaaS onboarding process that requires genuinely understanding a complex product: setting expectations, guiding key milestones, removing blockers, and translating detailed platform and equity concepts into guidance that founders, finance leaders and other senior stakeholders can act on with confidence. Beyond onboarding, you'll build long-term customer relationships and identify opportunities to add value, support retention and drive Vestd's growth. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. You're managing a portfolio of Scale customers confidently, delivering high-quality onboarding and ongoing support with consistently strong satisfaction scores. Customers adopt the platform effectively from the outset, get accurate and timely answers to complex questions, and stay with Vestd because of the relationship you've built. You're spotting expansion opportunities naturally and helping the team improve its processes over time. • Customer onboarding and implementation: guiding founders and their teams through share scheme setup on the Vestd platform, from initial configuration through to confident, independent use, • Day-to-day customer success: managing a portfolio of Scale customers, resolving queries accurately and within agreed service levels, and delivering clear guidance on complex equity topics, • Retention and growth: building long-term customer relationships, identifying churn risks early, and spotting appropriate opportunities for upgrades, referrals and additional services, • Accuracy and compliance: ensuring customer documentation, scheme data and platform configurations are correct before launch and throughout the customer lifecycle, • Continuous improvement: contributing to better processes, self-serve resources and platform adoption, reducing the cost to serve without reducing the quality of support. We cannot provide an exhaustive list of duties; additional duties may arise, but these will be core elements of this role. • A SaaS background is required. You've worked in a software business and understand how to onboard customers onto a product that needs configuration or guided setup, this is a must-have for this role.At least 2 years of experience supporting customer onboarding, implementation or lifecycle management in a SaaS business, ideally where the product requires configuration or guided setup, • Ability to understand and explain complex products. You can get to grips with a detailed, technical or unfamiliar topic quickly and turn it into clear, practical guidance a non-expert can act on with confidence., • At least 2 years' experience supporting customer onboarding, implementation or lifecycle management, ideally on complex, multi-stakeholder B2B accounts, • Confidence communicating with senior stakeholders: founders, CFOs and finance leaders, on topics that are detailed, commercially important or unfamiliar to the customer, • Strong written and verbal communication skills, with the ability to translate complex information into clear, practical guidance, • High attention to detail, particularly where accuracy and compliance matter, • Comfortable working independently in a fully remote environment These will help you stand out from the pack: • Finance or legal background (e.g. professional services, company secretarial, tax), • Startup/scale-up experience, • Knowledge of shares and share schemes, • Experience working in a remote-first team, • Experience in a regulated or compliance-adjacent environment While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • Short take-home task — (we'll tell you what this involves upfront), • 45-minute skills based interview with the hiring manager and team member, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. Benefits Vestd is a great place to work. There are a range of benefits that you can look forward to as one of our folk (benefits vary depending on location): • This job is remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our _. Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards _. This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. At Vestd, we’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. We wish to recruit people who are passionate about working in a diverse environment and who will support us to ensure that all colleagues are supported and included while working with us. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country. Internal job ref. CSA-UK-JUN-2026

About Us Snappy Shopper is the UK’s fastest‑growing quick commerce (Q‑commerce) platform powering rapid grocery delivery from local convenience stores. We enable independent retailers and major partners, including SPAR, Nisa, Premier, Co‑op and others, to digitally transform their business by offering same‑day and rapid delivery of food, drink and everyday essentials within as little as 30‑60 minutes. Customers on our platform typically spend significantly more online than in‑store, helping retailers grow revenue and deepen community engagement. We’re more than a delivery app, we’re a technology partner for local high streets, providing tools for digital sales, marketing solutions, and integrations that help retailers compete with larger online players. At Snappy Shopper, we’re committed to innovation, retail empowerment and community impact, helping stores thrive digitally, offering exceptional local convenience to customers, and shaping the future of on‑demand retail in the UK. Our location We are a UK company with colleagues across the country and offices in Dundee and Edinburgh. This is a UK-based remote role, with occasional opportunities to connect with colleagues in person. About the team You'll join our Infrastructure team, working closely with Software Engineers and other technical teams to keep the systems behind Snappy secure, reliable and performing at their best. We're looking for someone with strong, hands-on systems administration experience who has also developed modern cloud and DevOps capability. You'll be equally comfortable getting under the hood of a Linux production environment as you are working with AWS, Terraform, automation and CI/CD. About the role As a Senior Linux Systems & DevOps Engineer, you'll take a hands-on responsibility for running, troubleshooting and improving the infrastructure our platform depends on. This isn't a role focused solely on cloud provisioning and deployment pipelines. You'll work across Linux systems, web and application infrastructure, databases, networking, AWS and automation, and you'll be expected to investigate problems through the full technology stack when something isn't behaving as expected. Day-to-day, you will: Manage, monitor and improve our production AWS and Linux infrastructure. Run and maintain the services our platform depends on, including nginx, Apache, Redis, OpenSearch/Elasticsearch and relational databases. Maintain and improve our infrastructure as code, configuration management and CI/CD environment using Terraform, Ansible and Bitbucket Pipelines. Manage our CDN and WAF layer across Akamai and Cloudflare. Monitor platform health and performance, responding to alerts and identifying opportunities to improve resilience. Take ownership of production incidents, troubleshooting across systems, networking, databases and infrastructure to identify root cause and restore service. Automate repetitive operational work using Python and Bash. Participate in our shared 24/7 on-call rota once fully onboarded. To be successful, you'll have: We're looking for someone with genuine systems administration depth alongside modern DevOps capability. You'll bring solid experience in DevOps, Systems Administration or a similar infrastructure role, with strong hands-on Linux experience in business-critical production environments. You'll be confident troubleshooting beyond the cloud or deployment layer, working across operating systems, networking, web infrastructure and databases to understand what's actually causing a problem. You'll also have strong AWS and infrastructure-as-code experience, an automation-first mindset, and the ability to take ownership when production issues arise. You'll be comfortable working independently, making sound decisions under pressure and knowing when to involve others. Experience across our wider technology stack, including nginx, Apache, Redis, MariaDB/RDS/Postgres, OpenSearch/Elasticsearch, Terraform and CDN/WAF technologies will be important, although we're equally interested in your underlying technical depth and ability to pick up the specifics of our environment. You'll also need to be comfortable participating in a 24/7 on-call rota. Experience with Bitbucket Pipelines, Ansible and monitoring tools such as Zabbix, CloudWatch, Pingdom or New Relic would be useful, as would working knowledge of PHP or Node.js and experience within PCI DSS or ISO 27001 environments. Who you are Community: You collaborate and share success with colleagues and partners. Be Snappy: You work at pace and adapt to changing priorities. Breaking Barriers: You find creative ways to solve problems and open new opportunities. Craic on: You enjoy working with a range of stakeholders and bring positive energy to the role. What’s in it for you Joining Snappy as a Senior DevOps and Systems Engineer means joining a collaborative engineering environment where your expertise genuinely influences how we build, deploy and scale our platform. You'll work on meaningful technical challenges, have the autonomy to improve the systems you own, and play a key role in delivering a reliable experience for retailers and customers across the UK. We offer a competitive salary, flexible remote working and ongoing opportunities for learning, development and career growth. Applying We want our recruitment process to give you (and us) a proper opportunity to understand whether the role is the right fit. Following an initial application review, selected candidates will have a first conversation with our Engineering team to discuss your experience, the role and Snappy's technical environment. Candidates progressing from there will be invited to a more in-depth technical interview, where we'll explore both your systems administration and DevOps experience in greater detail. We welcome applications from people of all backgrounds and are committed to inclusive recruitment. Please note that due to the volume of applications we receive, we’re only able to contact candidates who are selected to progress to the next stage.

Description We’re looking for a Staff Software Engineer to help shape and build the shared engineering capabilities that underpin Our Future Health’s data platforms. This is an opportunity to combine hands-on software engineering with Staff level technical leadership, working on large-scale data systems and reusable tooling while helping multiple engineering teams solve complex problems effectively. Our Future Health is an ambitious collaboration between the public, charity and private sectors, designed to help people live healthier lives for longer through better prevention, earlier detection and improved treatment of diseases. We will speed up the discovery of new methods of early disease detection, and the evaluation of new diagnostic tools, to help identify and treat diseases early, when outcomes are usually better. With over 2.7M volunteers across the UK, we’re now the world’s biggest health research programme of its kind, and our volunteer group is also more diverse than other, similar health research programmes. Technology and data are central to our mission. Our systems power web sites, clinics across the UK, secure analytics and research systems, and pipelines that process highly sensitive health and genetic data, and we are continuing to grow our engineering capability to support this ambition. Our Data Product squads build and operate the technology that enables us to process and use large volumes of health and research data. As our engineering organisation evolves, we’re looking for a Staff Software Engineer who can help us build scalable, reusable engineering capabilities that can be shared across these teams. Essential Duties and Responsibilities Day to day work will vary depending on what your focus is at that time, but will include things like: • Guiding the technical decisions the team makes alongside the squad’s product manager and engineering manager (EM)., • Represent technology/architecture/engineering in cross-functional project teams throughout a project’s lifecycle (from ideation to implementation). Work within the team to identify optimal solutions for challenges, communicate them outwards to stakeholders and work with others to implement them., • Work with the Head of Data Engineering and your peer Staff/Lead Engineers to act as a guiding mind for the engineering/architecture in your business area. Identify areas for improvement and work with other leaders to implement., • Lead decision-making on critical technical strategy and implementations which affect your business area., • Identify opportunities for and then carry out specific pieces of high-impact hands-on work where it makes sense., • Work with partners and suppliers to integrate their systems with Our Future Health’s., • Support your colleagues with pairing, peer reviews, coaching, discussion, and other collaborative activities that help everyone reach high standards and result in the delivery of high-quality software products., • Participate in live operations support rotations that monitor live systems and quickly and effectively react to potential incidents and provide support to operations teams such as customer support. This could include being part of an out of hours on-call rotation., • Anticipate problems that could occur with pipelines and take action to prevent them. Identify and describe problems when they occur and be able to develop solutions that address them for the short and long term., • Keep abreast of best practice in software engineering across industry, research and Government, and identify opportunities to bring these into Our Future Health. Requirements We welcome applications from all who may not feel they match the full criteria, so if you have most of the below, we'd like to hear from you: Technical Skills • You have led the architectural design of systems., • Highly proficient in cloud engineering (preferably in Azure; AWS and GCP), • Demonstrable knowledge and experience in building solutions centred around moving and processing large amounts of data at pace and scale, using cloud-native technologies such as Kubernetes, Helm and Docker. Experience with storing, searching and filtering large scale data., • Highly proficient working with Infrastructure as Code (Terraform, Ansible), • Highly proficient in Python. Experience in orchestration tools like Dagster, Prefect and Airflow are advantageous., • Experience with Spark, Databricks, data lakes/lakehouses., • Knowledge of good data modelling and design patterns; in-depth knowledge of relational databases (e.g. PostgreSQL) and familiarity other types of data store (blob, document, graph)., • Highly proficient in modern, agile development practices like code review, TDD, CI/CD and pairing using tools like Git and GitHub., • Experience in operationally managing software components/service once live, including: observability best practises, logging best practises, error reporting, debugging and live incident management. Experience using tools such as Grafana, Prometheus, New Relic etc., • Experience of working with sensitive personal data., • Experience working with a health data (genetic data, clinical data, NHS data) is advantegeous. In particular, any knowledge and experience of FHIR and health data models (OMOP, PCORnet, i2b2, CDISC) would be advantageous. Competencies • Experience working in/with cross-functional teams consisting of engineers, product, UX and non-technical stakeholders., • Proven ability to communicate with stakeholders and audiences at different levels., • Understanding of the importance of operational, security and legal factors when designing solutions, with the ability to articulate trade-offs and make informed decisions around design and technology choices., • Experience working in small, growing organisations with a high degree of ambiguity, where flexibility is valued., • Strong understanding of software quality principles and practices., • Experience in mentoring and coaching less experienced engineers., • Comfortable in facilitating technical discussions, encouraging collaboration and providing direction. Why join us? You’ll be joining at an interesting point in the evolution of our Data Engineering organisation. We’re looking at how shared tooling and engineering capabilities should work across our Data Product squads, which means there’s an opportunity to influence how we design and build these systems rather than simply inheriting an established model. You’ll work on genuinely challenging engineering problems involving large volumes of sensitive health data, while collaborating with engineers, data specialists and architects across the organisation. The role combines hands-on engineering with Staff level influence, helping teams make good technical decisions, developing other engineers and improving how we build software across the wider area. We’re looking for someone pragmatic, collaborative and comfortable working through ambiguity. You’ll have strong technical opinions, but know when to adapt them; you’ll care about engineering quality without over-engineering solutions; and you’ll be comfortable influencing people without relying on authority. Healthcare experience isn’t essential, but an interest in our mission is. It’s an opportunity to apply your engineering experience to technology that ultimately supports health research at an unprecedented scale. Hiring process We feel hiring should be transparent and give you a real sense for what Our Future Health is like. Here's what you can expect: • Initial chat with our Talent team (30 min) to get to know each other, discuss the role, and answer any questions you have., • 1st interview with our Head of Data Engineering (30 min) - this is an opportunity to learn more about each other and align on role expectations., • Technical interview with 2-3 members from our engineering team (60 min). This will include a short task you’ll need to prepare in advance of the interview and is designed to get a sense for how you'd approach the real-world responsibilities of this role., • Final stage competency interview (60 min) with a small cross-functional panel of your potential new colleagues. This will focus on how you collaborate, work with stakeholders, and navigate ambiguity and challenges in real-world projects. Benefits • Competitive base salary from £105,000 per annum, • Generous Pension Scheme – We invest in your future with employer contributions of up to 12%, • 30 Days Holiday pro rata + Bank Holidays – Enjoy a generous holiday allowance with the flexibility to take bank holidays when it suits you, • Enhanced Parental Leave – Supporting you during life’s biggest moments, • Cycle to Work Scheme – Save 25-39% on a new bike and accessories through salary sacrifice, • Home & Tech Savings – Get up to 8% off on IKEA and Currys products, spreading the cost over 12 months through salary sacrifice, • EV Scheme – Save up to 40% on a brand new electric vehicle all-inclusive package through salary sacrifice, • £1,000 Employee Referral Bonus – Know someone amazing? Get rewarded for bringing them on board!, • Wellbeing Support – Access to Mental Health First Aiders, plus 24/7 online GP services and an Employee Assistance Programme for you and your family, • A Great Place to Work – We have a lovely Central London office in Holborn, and offer flexible and remote working arrangements You may work remotely from anywhere within the UK, with occasional travel to London. We recommend you apply as soon as possible as occasionally due to high volumes of applications, we need to close our postings early. At Our Future Health, we recognise the importance of having a diverse workforce and ensuring that all candidates, regardless of their background, have equitable access to our application process. We proactively encourage applicants who identify as having a disability, neurodiversity, or long-term health conditions to let us know if they require any reasonable adjustments as part of their application process. If you do require any reasonable adjustments, please email us at talent@ourfuturehealth.org.uk

  About CAI  CAI Software builds digital work execution platforms and software solutions that help manufacturing businesses operate with greater clarity and control. Our people bring structure to complexity by replacing fragmented, paper-based processes with connected digital workflows that improve visibility, compliance, and decision-making in real industrial environments. With 45+ years of experience and a presence across 10+ countries, CAI combines deep industry understanding with practical technology. Our team consists of ~800 employees worldwide who work across 15 core industries and support 5,000+ customers, guided by sound judgment, long-term thinking, and outcomes that endure.     CAI Business Units and the Markets We Serve  CAI Software is organized into three business units - Graphic Communications, Process Manufacturing, and Discrete Manufacturing – aligned to the markets we serve. This structure allows our teams to stay close to customer needs while operating with the scale and support of a global software company.       This role is part of our Graphic Communications business unit, which serves the global print and Graphic Communications industry with ERP and production software designed for commercial printers, Graphic Communications manufacturers, promotional and transactional print providers, sign and display manufacturers, and in-plant print operations. Our solutions help customers manage complex production environments, improve operational visibility, and deliver high-quality products efficiently and profitably.      CAI is looking for a Project Manager to join our Graphic Communications Segment operations team.  This role is a remote role located in the UK but it would be highly desirable for the applicant to have French language skills. We are looking for someone who has experience in large-scale software implementations, has good project management experience and knows how to develop and organize a project plan from discovery to go-live.  Job Description: In this role, you will be responsible for managing the implementation of Graphic Communications ERP solutions enabling our customers to achieve their business objectives and operational results.  This will include but not be limited to project management and delivery, stakeholder and customer relationship management, aligning with customer strategy, policy and procedures, product customizations and scope management, team leadership, financial management, partnering with the customer to advise and guide on change management issues and identifying Graphic Communications PMO process improvements. Main duties and Responsibilities: Project Management and Delivery • Development of project plans – including estimation of resource requirements (skills, software, hardware etc) and timeframes, scheduling, budgeting, dependency identification and management, and change management planning, • Management of project delivery according to approved project plans, objectives, budgets and document progress, • Stakeholder management – through active involvement and regular communication with key stakeholders, • Project status reporting to key stakeholders including progress against milestones, issue and risk management details and budget versus actual costs, • Management of project issues and risks – including: issue and risk identification, logging, assessment and treatment strategies, • Management of project scope change through defined project change management processes, • Alignment of projects to strategic and operational plans of the Customer, • Conduct of Post Implementation Reviews to identify and implement process improvement for future projects, • Completion and filing of project documentation Consultative Relationship Building • Active promotion and realization of the benefits and value associated with project delivery and professional service delivery in particular., • Earn the trust of key client executives and personnel through demonstrated expertise, high quality delivery, and candid insight, • Actively seek opportunities to expand value to the client within current scope and through proposal of project extensions and additional projects Profitability Management • Managing chargeability of Graphic Communications services resources, • Managing personal chargeability, • Management of stakeholder expectations in line with delivery capability and priorities, • Alignment of deliverables and business needs and requirements. Customer awareness of an agreement with scope and contract terms.  Obtaining signoff on completion of deliverables., • Managing invoicing process including proactively building client understanding of invoiced charges. Job Requirements: • Bachelor’s degree or equivalent experience, • Fluent in English and French. A good level of competence in any other European languages would be a plus, • 8+ years including a combination of relevant industry experience and project management experience, • Ability to manage customer expectations in accordance with work priorities, • Strong inter-personal and relationship management skills, • Effective verbal and written communication skills, • High level of presentation/persuasive communication skills, • Knowledge of Print industry would be a bonus

• Age 21+: £14.21 per hour, • Under 21: £12.35 per hour Got a passion for all things bike? You’ll have some technical skills, but more about that later. Your unbridled enthusiasm for bikes combined with your knack with customers is what will lead you to success in this role - you’ll be delivering market leading standards of cycle service and repair, after all. Working on kids, adult, premium, performance and electric cycles, you’ll help us wow every customer. Carrying out most of the service and repair work yourself, you'll also help develop other members of the team. We only work to the highest quality standards, just like you. A practical problem solver who works quickly and efficiently, you’ll help customers find and maintain their dream bike. Ideally, you already have experience in a retail or cycle services environment, but if you have practical skills and experience of delivering fantastic customer service, we can help you with the rest. We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group. To be successful in this role you'll need: • Experience of service, building and repair across a range of cycles, • Experience of delivering great customer service, ideally in a retail or cycle services environment, • Experience of sharing expertise with others, • Experience of working with - and achieving - sales targets, • Availability to work on a rota basis, including weekends We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy: • Store discount, with 25% off most products across Halfords and Tredz, • Employee discount, with up to 50% off your garage bills at Halfords Autocentre, • Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies, • Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more, • Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week, • Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced, • Life Assurance, • Uniform, • Option to join our Sharesave scheme: save to purchase shares at a 20% discount, • Cycle to Work scheme, • Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future, • Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Description Job Title: Technical Support Advisor 2nd Line IT (4 On/4 Off) Salary: Up to £34,000 (DOE) plus shift allowance Shift Allowance: • +10% for days worked Monday to Friday, • +15% for days worked on weekends and bank holidays This role involves working 12 hour shifts on a rotating schedule of 4 days on, 4 days off, from 7:00am to 7:00pm. Shifts will include weekends and public holidays. Location: Fully Remote (UK) Key Benefits: • Give Back: Enjoy paid volunteering days to support causes you care about., • Referral Rewards: Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team., • Social Events: Join in on regular social events and connect with your colleagues in a fun and relaxed environment. About Us: Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: As a 2nd Line IT Technical Support Advisor, you'll be working 12 hour shifts on a rotating schedule of 4 days on, 4 days off, from 7:00am to 7:00pm. In this role, you'll deliver exceptional service to Focus Group customers by handling 2nd line service queries and providing advanced technical support and issue resolution. Key Responsibilities: • Responsible for cases functionally escalated from 1st line, ensuring these are assigned and progressed in priority order., • Diagnose, log, action and follow through to resolution cases, including escalations whilst keeping the customer informed of progress. Be able to identify when a case cannot be fixed remotely and route straight into Field Allocation for a site visit., • Troubleshoot hardware and software problems., • Configure applications and systems., • Drive outbound calling to resolve cases in a timely manner and avoid delays where possible., • Report issues to suppliers, chasing and doing all that is possible to ensure cases are resolved in a timely manner and that the customer is kept informed., • Cases are managed in line with agreed SLAs and are functionally escalated to 3rd line, with sufficient SLA remaining Skills & Experience: • Experience in a customer facing technical support role., • In depth understanding of system, applications and network infrastructure – may have specialist knowledge in some areas and confident to troubleshoot/configure/install., • Experience with remote desktop support tools., • Skilled in using technical expertise to solve customer issues. Able to effectively gather relevant information and communicate technical resolutions and updates to customers., • Experience of overcoming technical challenges and benefits from this experience in analysing and solving customer issues., • Knowledge of ITIL framework and best practices., • Able to assess when it’s appropriate to escalate an issue to 3rd line in order to ensure a good customer experience. Nice to have • May have industry certifications such as MCITP, CompTIA Network+. Please note: This role involves working 12 hour shifts on a rotating schedule of 4 days on, 4 days off, from 7:00am to 7:00pm. Shifts will include weekends and public holidays. Don't worry if you don't meet every requirement—your passion and potential matter to us! If you’re excited about driving business growth and transforming how companies use technology, we want to hear from you. At Focus Group, we celebrate diversity and foster a culture where everyone can thrive. If you need assistance applying or require reasonable adjustments, reach out directly - we’re here to help. Ready to make a real impact? Apply now!