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Job Title: IT Support & Systems LeadLocation: HarrogateSalary: £45,000 - £50,000 per annumHours: Monday - Friday (3 days working from home) Are you an experienced IT professional with strong technical capability and a people focused, hands on approach? This is a role within a well established organisation operating at national scale. This position sits at the heart of IT operations within a fast paced, collaborative environment. You will act as Deputy to the IT Manager, taking ownership of IT Support operations and ensuring the delivery of a stable, secure and responsive service across cloud, network and endpoint environments for employees across the organisation.Key Responsibilities of IT Support & Systems Lead: • Lead IT Support operations (1st - 3rd line) and act as senior escalation point., • Deputise for the IT Manager and support wider IT leadership duties., • Manage major incidents, ensuring clear communication and effective resolution., • Oversee ITSM processes including incident, change, problem and CMDB., • Monitor service performance and produce KPI and trend reporting., • Support Microsoft 365, Azure, Entra ID, Intune and Cisco Meraki environments., • Ensure secure configuration, identity/access management and resilience including patching and endpoint management., • Support disaster recovery planning, testing and backup/restore procedures., • Maintain CMDB accuracy and manage IT asset lifecycle., • Approve technical changes and minimise service disruption., • Support audits, governance, risk and compliance activities., • Manage suppliers and ensure SLA performance and service reviews., • Support IT projects including infrastructure delivery and stakeholder communication., • Provide VIP/executive IT support (Board/SMT exposure desirable)., • Mentor and support junior team members., • Participate in out of hours support rota and service continuity activities.Experience Required:, • IT service operations experience (1st-3rd line environments)., • Strong ITSM experience including CMDB and asset lifecycle management., • Microsoft 365, Azure, Entra ID, Intune and Cisco Meraki experience., • Incident, problem, change and escalation management., • KPI reporting, service performance analysis and trend reporting., • Strong user facing IT support background., • Supplier and stakeholder management experience., • IT governance, audit and compliance exposure., • IT project delivery experience., • Experience acting as senior escalation point / deputy capacity., • IT related degree or equivalent experience., • ITIL Foundation and Microsoft certifications desirable. In return, you will join a fantastic organisation within critical infrastructure, offering a role with real purpose and impact. You will work in a supportive, collaborative environment where your expertise directly contributes to the stability of essential services. The package includes a competitive salary of £45,000 - £50,000 per annum and bonus scheme plus pension, private medical and dental insurance, hybrid working, ongoing development and excellent on site facilities. APPLY TODAY!Our GuaranteeThank you for your initial expression of interest in our available vacancy. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the current vacancy. However, we will consider all applications for any available opportunity, present or future, and proactively contact you should we deem there to be a suitable match. Here at Impression we are committed to supporting the principles of equal opportunities and prohibit discrimination/ harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.

JOB: Senior IT Technician LOCATION: Harrogate, North Yorkshire HG1 STATUS: Permanent HOURS: Monday to Friday, 8.45am until 5.15pm SALARY: up to £35k plus many benefits (see below) My client is seeking to employ a full-time, permanent Senior IT Technician. This is an exciting role within a growing international organisation who operate in more than 120 countries. There are real long-term career prospects and considerable training and development opportunities. You'll join a team of six supporting Head Office in Harrogate as well as corporate offices in Bangkok and Nanjing as well as Distributors in the UK and Germany. What you’ll do: • Maintain reliable & secure IT infrastructure, making recommendations for improvement., • Work closely with the IT Manager to implement approved changes and improvements, ensuring work aligns with department goals., • Take ownership of complex incidents and escalations, ensuring thorough diagnosis, resolution and clear communication., • Develop and maintain technical documentation, procedures, and records., • Mentor and support IT Technicians, sharing knowledge and promoting consistent ways of working., • Collaborate with colleagues and other departments to enhance operational efficiency., • Provide timely technical support to internal users and our Corporate Distributors, ensuring a high standard of service and clear communication., • Working areas include:, • SAAS application development (Zoho One)., • Microsoft 365 Administration (maintaining and improving M365 tenant(s)), including Entra ID, Intune, Purview and compliance controls, plus core services., • LAN/WAN network security & patch management., • VM management (VMware/Proxmox)., • Cyber Security & Firewall management., • AWS cloud administration., • IT Incident response & DR. What you’ll need: A minimum of 5+ years’ experience in IT Infrastructure/Networking/Service Delivery or equivalent roles. IT relevant certification(s) (BSc, Diploma, CompTIA) or equivalent. Strong knowledge of ITIL. Full UK driving licence. Proven experience administering Microsoft 365 tenant(s), including user/device management, security baselines, Purview and compliance configuration, and continuous improvement of configuration and service health. Strong endpoint management skills (e.g., Intune policies, device onboarding, patching, software deployment and lifecycle management). Working knowledge of identity and security controls (e.g., MFA, Conditional Access, RBAC/least privilege) and supporting incident response activities. Experience working within a Service Desk/ticketing environment, managing workload to SLAs and owning incidents/requests through to resolution. Demonstrable experience supporting a busy environment, with the ability to prioritise workload and support others through guidance and knowledge sharing. Enthusiastic and passionate about helping others. Excellent problem-solving and decision-making abilities, with a focus on delivering results. Effective communication skills, both verbal and written, with the ability to convey technical information clearly and concisely to non-technical users. What my client will provide: The successful candidate can expect to receive a highly competitive package including: Company quarterly performance bonus scheme Flexible dress code Private Health care Life assurance Permanent Health Insurance Defined Contribution Company Pension (Salary Sacrifice) Employee Assistance Programme Cycle to Work Scheme Free onsite parking (EV charging available) Birthday Gift Job Type: Full-time - Permanent – On Site in Harrogate Holidays: 23 Days plus Bank Holidays Working Hours: • 37.5 hours per week, • Mon-Fri 8:45am – 5:15pm If you believe that this is the role for you, please don't delay in sending me your CV. My client is looking to arrange interviews in the very near future

Junior Network Support Analyst - New Role £27,500 (rising to £30,000) plus excellent benefits. Keywords: Networking, Cisco, SIP, Fortinet, WAN, Telephony, ITIL A leading organisation requires a Junior Network Support Analysts/Engineer to join its growing network support function. This is an excellent opportunity to join an organisation willing to invest in your growth and development! Suitable candidates will have the folloiwng: • Experience in a 1st or 2nd Line support role providing support on networking issues., • Excellent verbal and written communication skills coupled with exceptional attention to detail, and a commitment to customer service, • Any certifications (such as CompTIA Network+ or CCNA) would be advantageous as would an awareness of ITIL or ITIL foundation certificatiion. This is a dynamic, high-impact role focused on delivering exceptional quality. Your core mission is to manage technical faults from initial identification right through to resolution. Duties will include: • Front-Line Resolution: Be the primary technical resource for customers, troubleshooting and resolving complex issues via phone and email outside of core business hours, acting as a crucial technical escalation point., • Breadth of Technology Mastery: Deepen your knowledge across a massive range of vendor technologies, including the latest in SD-WAN, VoIP, and Data Centre environments., • Supplier & Incident Management: Own the end-to-end resolution process, liaising with internal engineering teams and external suppliers to manage faults within contractual SLAs., • Customer Communication Champion: Provide proactive, high-quality customer communication, ensuring transparency and satisfaction from the moment a fault is logged until it is happily closed., • System Monitoring: Take ownership of our monitoring platforms, proactively identifying and resolving issues before they impact the customer. Exposure to/experience of the following would be highly advantageous: • Data & Core Networking - Cisco, Meraki, Fortinet, Huawei, OneAccess, • Voice & Collaboration - Broadworks SIP Telephony, Polycom, Cisco WebEx, Teams, • WAN/Connectivity - Routing (BGP/MPLS), ADSL, FTTC, FTTP, SOGEA, Cellular Networking (Digi / Teltonika), • Security & Access - Firewalls (Cisco/Fortinet/Meraki), VPN, 2FA solutions (Safenet / MobilePass / Fortinet Authenticator), • Cloud Environment - Device / Environmental monitoring platforms, Data Centre environments Please send CV for full job description and an informal chat. Please note, this role is based in Harrogate and there is a requirement to visit site on a weekly basis

Ensure proposed solutions align with security, compliance, and architectural best practices. Define cloud architecture, networking, security, resilience, and operational models. Collaborate with bid, delivery, and security teams to ensure the proposed solution meets customer requirements.

Strong grasp of Cloud transformations, Microsoft Azure architecture principles and cost-benefit analysis for IT operational design. Experience with IT Managed Services. MUST Have previous experience in Presales at a UK Cloud & IT Infrastructure focused Solution Provider/MSP*.

It’s important you have experience handling contract negotiations and developing customer engagements The role will enabling you to earn game changing money with uncapped commission and limitless earning opportunity – whilst maintaining technical ab

Monitor ticket queues and support prioritisation and progression. Encourage strong ownership and accountability across the team. Improve Ticket Quality and Hygiene.

You will lead a global Enterprise IT operations team, manage IT infrastructure, and develop processes that support future growth. Head of IT to join our Infrastructure & Production group in London. The ideal candidate has extensive experience in cloud computing, technical leadership, and teamwork.

Do you want to be part of a close-knit team with endless progression?. Plan, design and implement networking architecture projects, working on multiple customer projects across Cisco Lan & Wireless Enterprise technologies, including Juniper & Aruba. Installation, audits, presentation of repo

With expertise in banking technology and integration with payment systems, the SME will work closely with various stakeholders to align with UK banking standards. Falcon Smart IT Limited is looking for a highly experienced Subject Matter Expert in Real-Time Ledger systems. This hybrid role focuses o

A leading technology recruitment firm is seeking a Technical Architect to support innovative solutions involving Infrastructure and Data Center technologies. Located in London, this role offers a salary ranging from £95,000 to £110,000, with hybrid work opportunities. Ideal candidates will have ex

Applicants must possess a strong background in database administration and hold DV Clearance, as this is a security-sensitive position. This position is hybrid, requiring 2 to 4 days per week onsite in Somerset. Network IT is looking for an experienced Lead SQL Database Administrator to manage and e

Differentiating through its productised services, consulting capability and cloud expertise. Assist with technical guidance on a variety of products and solutions across a range of customer sizes and types and evangelise the team's capabilities. Production and verification of secure and complex solu

Connect-IT in the United Kingdom is seeking its first-ever Security Architect to shape and define security architecture in a cloud-native SaaS environment. The ideal candidate will have strong expertise in Zero Trust architecture and cloud-native environments, with responsibilities including threat

Cloud Decisions is seeking an IT Portfolio Manager for a hybrid role based in Reading, focusing on managing IT initiatives in the Defence sector. The role requires a strong background in portfolio management, with an expected day rate of £550–£600 and an SC clearance requirement. This is an exce

As a Lead IT Architect, you will work closely with clients to understand their issues, define IT strategies and architecture solutions, win buy-in for your recommendations, and collaborate with fellow BCGers to transform client potential into performance. All qualified applicants will receive consid

Key responsibilities include engaging with stakeholders, producing design documentation, and ensuring compliance with security standards. Network IT is seeking a Senior Network Architect for a 9-month hybrid role based in Milton Keynes. The architect will lead the design and governance of network so

The position requires extensive technical know-how, the ability to manage complex projects, and a collaborative spirit to drive digital transformation. Ideal candidates will have extensive experience in enterprise architecture, especially with cloud platforms like AWS, Azure, and GCP. Boston Consult

Proven experience in IT service transition within an IT or digital services environment. Leading all service transition activities providing ad-hoc support and input to Service Design activities to maintain service continuity and seamless transition. Knowledge of ITIL or other IT service management

Reliable income with consistent parcel volumes means plenty of earning opportunities. Quick payments, with options for early withdrawals. Earn £15-£18 Opportunity to Earn, which is based on a competitive rate per parcel, piece-rate, and is regularly exceeded by couriers once up to speed.

We offer high-quality, specialist care to some of the most disadvantaged and vulnerable children in society. Every young person in our care is supported by a team of experienced, empathetic staff within warm, welcoming homes.

Reliable income with consistent parcel volumes means plenty of earning opportunities. Earn £15-£18 Opportunity to Earn, which is based on a competitive rate per parcel, piece-rate, and is regularly exceeded by couriers once up to speed. Quick payments, with options for early withdrawals.

If you are a high-aptitude engineer who understands systems architecture but lacks a long formal corporate history, we want to talk to you. To ensure alignment with our high-stakes enterprise projects, your first 3 weeks will consist of an in. At BlackSpade, we value engineering capability and low-l

Your hourly earnings are driven by volume and efficiency, and we boost your income in line with experienced couriers to ensure you earn at least the daily earnings from your delivery unit and help you get your feet off the ground. Reliable income with consistent parcel volumes means plenty of earnin

Join a thriving warehouse& production team with competitive hourly rates and excellent development opportunities in Barton Upon Humber. Mach Recruitment is recruiting Warehouse Operatives to work at a large production and distribution site on behalf of our well-established client based in Barton Upo

The successful candidate will bring strong server, cloud and infrastructure expertise, combining hands-on technical delivery with the ability to contribute to the continual improvement of the organisation's technology landscape. Operating within a highly secure environment, you will help ensure crit

At Cygnet, our perks go way beyond pension schemes and excellent professional development - you’ll also enjoy discounts with our free NHS blue light card, rewards gateway with vouchers for everyday purchases and shopping, private health cash plans, free confidential mental health support and much

Are you interested in a meaningful career in mental health? If you're searching for a role that is both diverse and rewarding, we invite you to join us as a Community Support Worker. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework.

This service supports adults with learning disabilities and associated complex needs who may have behaviours that challenge. It’s what we do for thousands of people at more than 150 sites across the UK. You’ll also enjoy shopping, travel and leisure discounts – as well as a range of healthcar

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Convenient van rental options with no upfront costs. Work up to 6 days a week, with flexible scheduling options.

Whether that's swimming, visiting his favourite café, enjoying time with people he knows and trusts, or simply getting out into his local community, he enjoys a life filled with experiences, relationships and opportunities. Supporting someone to go swimming or enjoy their favourite activities. Visi

Their dispersed safe accommodation and floating support services in Herefordshire provide an excellent opportunity for you to become a domestic abuse support worker, where you will be empowered and encouraged to support survivors to reach their full potential and work with a dynamic team of speciali

For those that are able to demonstrate a strong work ethic, and a commitment to the working hours there are permanent opportunities available and you are welcome to apply after completing your 12 week probationary period. Contract: Temporary ongoing with permanent opportunities available. The role w

This role is ideal for carers who are confident, respectful, and committed to delivering high-quality, person-centred care. Personal care delivered safely and with dignity. Superior Healthcare is recruiting.

Are you someone who thrives on helping others unlock their potential? Do you believe everyone deserves the chance to live independently and with dignity? If so, they'd love to hear from you!. You’ll work closely with individuals to understand their goals, strengths, and aspirations—supporting th

At Transforming Support, we're dedicated to empowering adults with learning disabilities, autism, mental health challenges, and neurodiverse conditions to live fulfilling, independent lives within their communities. As an Independent Living Support Worker, you'll play a key role in helping individua

Support children with autism and ADHD to manage routines, transitions, and sensory sensitivities. This role involves supporting children and adolescents with conditions such as. Assist with daily living activities, including personal care, mealtimes, hygiene, and maintaining a structured routine.

Kittens Lane is in the charming market town of Loddon on the banks of the River Chet, offering a great mix of local shops, cafés and everyday amenities. We're looking for a dedicated Support Worker to join our Learning Disability service, Kittens Lane, working alongside individuals to promote indep

Great Pay: A competitive salary of £27,001 per annum (£13. The Ultimate 4-on, 4-off Balance: Work 7am 7pm and then enjoy 4 days to relax, recharge and enjoy life outside of work, including annual leave, thats the equivalent of working less than 6 months of the year! Its predictable, guaranteed (3

Always ensuring the security of customers vehicles and their property. Maintaining professional appearance and delivering customer service in line with company policy. Ability to handle customer complaints a.

Were looking for reliable, self-employed delivery drivers who are ready to hit the road and make an impact in their local community. In addition to the above upon completion of 20 days, you will be eligible for an additional one off £100 bonus, payable alongside your usual weekly bonus on the follo

Many of our successful team members have joined from customer service, retail, hospitality, warehouse, care work, delivery driving and other customer-facing backgrounds. This is a customer-facing role working with existing customers,perfect for anyone who enjoys talking to people in person and wants

Priority Recruitment is excited to present this fulfilling opportunity for an experienced Support Worker in the Otley area. Previous experience working with adults with complex conditions (e. Do you share our belief that disability is not a barrier, and it doesnt have to stop anyone from living thei

Superior Healthcare are recruiting a. Community Complex Support Worker.

Eastbourne Foyer houses 33 young people, while our two Hailsham sites - Grove House and Newton Park - houses 7 and 3 young people respectively, all with shared communal facilities. Across all three sites, we support residents to develop the skills needed for independent living.