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  • Assistant General Manager (AGM)
    Assistant General Manager (AGM)
    1 month ago
    £34000–£39000 yearly
    Full-time
    West Thurrock, Grays

    ASSISTANT GENERAL MANAGER Here at Puttshack we are recruiting an Assistant General Manager for our Lakeside Venue About us: Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game, while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun – and doing something fun – together. Our Vision To create experiences where play sparks connection and joy, where our guests choose return to, time and again. Our Mission To create lasting memories for people of all generations through a shared, world-class entertainment experience Our Purpose To transform mini golf into an extraordinary social experience Our Promise Is memory-making fun! Our beliefs are simple Play is for all players, shared moments matter most, unpredictability is our secret sauce, and tech powers while play leads. Our Values: • Bring your ‘A’ game - We strive for excellence in everything we do, • Lead the Way - Our associates (staff) embrace and are inspired by change, • Own the Fun - We revel in our guests’ enjoyment, • Care Deeply - We take great care of our guests, our associates and the communities we call home The Role: The Assistant General Manager works with the General Manager sharing the responsibility for the day to day running of the business. The AGM deputizes in the absence of the GM and will be a key liaison between the restaurant, kitchen, guest, and associates and ‘head office’. It is the ultimate goal of all associates to deliver excellent guest service and so the AGM’s greatest responsibility is to make sure that every single guest has a pleasurable experience. To achieve this, you will need to support the GM in leading and inspiring the team in all areas of the operation. Working Hours: 45 Reports to: General Manager Qualifications and Experience: • Previous experience as an Assistant General Manager in high volume F&B. What’s in it for you? • Free golf & 50% discount on food and drink for up to 6., • 25 days holiday plus bank holidays, • Discretionary quarterly bonus, • Onboarding plan to set you up for success!, • Access to continuous development through a blended learning approach., • Access to Medicash – Our health Cash back benefits platform! Includes, Dental Cover, gym discount, specialist health consultations, health screening, virtual GP, Employee assistance program, medicash discount perks and much more!, • Refer a friend – Up to £500 referral fee* (T&Cs apply), • Enhanced maternity & Paternity *, • Free meal on shift, • Enrolment to our communication community – PuttApp, • Wagestream membership - access 50% of your wages as you work, building pots and financial support. Overview • Bring everyone into play., • Bring your 'A' Game each and every day., • Lead by example by demonstrating Puttshack Core Values., • Develop the team through coaching and purposeful feedback., • Drive Associate engagement and entrepreneurial spirit., • Focused on excellent standards of guest service, the quality of food, drink and entertainment and exceeding our guests’ expectations, • Involved in assisting the GM with recruitment, training and development and setting exceptionally high standards throughout the business, • Responsible for assisting the GM in ensuring that everything necessary for the smooth running of the operation is carefully planned and execute., • Accountable for sales, profit, staffing and stock control targets as set by the GM, • Promote safe operational standards for both Guest and Associate safety., • Ensure that brand and operating standards are met., • Monitor guest survey feedback and help team adjust as needed to ensure guest satisfaction., • Works to create a can-do team culture in the host and throughout the operation. Key Responsibilities: BUSINESS Forecasting and controls – assist the GM with planning ahead in order to maximize financial opportunities; anticipate the business in order to ensure costs reflect business levels P&L – achieve and maximize sales and profit targets as set by the GM; assist the GM with monitoring expenditure and follow proper procedure with exceptional expenditure Financial administration – assist the GM with maintaining cash control and complete timely and accurate banking reconciliation; investigate discrepancies; monitor and report on comps and voids; provide accurate data between venue and outsourced accounts Stock – ensure that stock control and budgets are adhered to; ensure correct purchasing procedures are followed; undertake monthly stock takes as directed by the GM; assist the GM to ensure the consistent quality, rotation and levels of stock Premises – assist the GM in ensuring the cleanliness and maintenance of the venue Health and Safety – assist the GM in establishing, maintaining and monitoring the highest standards of hygiene and H&S in accordance with all statutory, legal and company requirements. Equipment – assist the GM as required with overseeing the maintenance of equipment; report any issue in a timely manner; follow-up diligently, particularly with technology and any issue which might impact on health and safety obligations PEOPLE Administration – take responsibility for administration following established procedures, including schedules, organisation, deployment, managing holidays Motivation – assist the GM in leading the team; inspire and motivate them to realise their maximum potential and ensure everyone is fully committed to the growth and profitability of the business Recruitment – follow established procedures; ensure all staff are legally entitled to work in the UK, induction is completed and documented Training and Development – assist the GM in the appraisal of associates; create plans to address any performance issues; identify development opportunities Welfare and Discipline – follow company policy with regard to staff welfare and ensure discipline is maintained; assist the GM in dealing with performance issues in a timely manner as required Uniform, grooming and conduct – maintain the highest standards of presentation, dress and behaviour and ensure that this is maintained by all team members Guest relations – build and maintain excellent relations; meet and greet; maintain guest loyalty Service – ensure that the provision of service and guest care are of the highest standard; consistently act as a role model in the delivery of the highest standards of service Feedback – assist the GM in dealing with written complaints promptly and inform Head Office; together with the GM propose any necessary solutions to issues raised; complete nightly report with accurate information Briefings – assist the GM with appropriate briefings to enable managers and associates to fulfil guests’ arrangements. In addition to the above duties, you will carry out such other duties as the Company reasonably directs from time to time. Our Managers • Have a genuine desire to provide the best guest experience, exceeding guest expectations and constantly reviewing and evolving the performance of themselves and the team, • Maintain the highest personal standards of conduct and performance; they are adaptable, dependable and have a strong work ethic., • Have impeccable presentation., • Have good working relationships with everyone they come into contact with at work, behaving in a friendly, courteous and professional way.

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  • Business Analyst – Finance and Process
    Business Analyst – Finance and Process
    8 hours ago
    £38000–£42000 yearly
    Full-time
    Erith

    Job description Company: Liya Technologies Ltd Location: London – Hybrid Salary: £38,000–£42,000 per year, depending on experience Contract: Permanent, full time – 37.5 hours per week Reports to: Managing Director Liya Technologies is looking for an analytical and commercially minded Business Analyst to improve business processes, support IT services and testing projects, and strengthen financial reporting and controls. Working with clients, delivery teams and senior management, you will turn requirements and data into practical improvements in quality, efficiency and profitability. Approximately 70% of the role will focus on business and process analysis, with 30% dedicated to finance processes. Key responsibilities • Gather and document business requirements, specifications and acceptance criteria., • Map existing and proposed processes, identifying gaps, risks and opportunities for improvement., • Develop dashboards and KPIs to monitor delivery, quality and business performance., • Analyse testing results, defect trends and root causes, recommending corrective actions., • Support project planning, risk management and implementation readiness., • Research client sectors, competitors and technology options to support proposals and service development., • Analyse project costs, margins and client profitability., • Review billing, procurement and reconciliation processes, recommending stronger controls., • Support budgeting, forecasting and the preparation of management reports and business cases. What we’re looking for • A degree in business, finance or a quantitative subject, or equivalent relevant experience., • Demonstrable experience in business analysis, process improvement or performance reporting., • Strong KPI, variance and root-cause analysis skills., • Experience in financial analysis and reconciliation., • Advanced Excel skills and the ability to turn complex data into clear recommendations., • Strong written communication and stakeholder management skills. Desirable skills • A postgraduate qualification in finance or a related subject., • Python for data analysis., • Familiarity with Agile delivery, Jira and Confluence., • Knowledge of ERP systems such as SAP., • Experience in IT services, quality assurance, testing or implementation projects. How to apply Apply with your CV and a brief statement explaining how your experience matches the role

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  • Work From Home – Paid Research
    Work From Home – Paid Research
    2 days ago
    Part-time
    Upminster

    Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ and register on our website so we can keep you updated with suitable opportunities by email – it takes under 60 seconds. ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

    Immediate start!
    No experience
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  • Young Person Supported Accommodation Support Worker (16–17 year olds)
    Young Person Supported Accommodation Support Worker (16–17 year olds)
    4 days ago
    £14.1 hourly
    Full-time
    Barking

    About us S2O Care Services is a London-based care provider that is supporting people in the community. We are now opening a supported accommodation service for young people aged 16–17 who are leaving care, [subject to Ofsted registration under the Supported Accommodation (England) Regulations 2023]. Our aim is simple: to give young people a safe, stable home and the skills and confidence to move on to independent adult life. About the role You'll be a consistent, trusted adult in the lives of the young people we support. Day to day, that means helping them build practical independence skills, settle into education, training or work, look after their health and wellbeing, and stay safe. You'll work closely with social workers, personal advisers, schools and colleges, and other professionals, and you'll keep clear, accurate records. Key responsibilities • Provide practical and emotional support tailored to each young person's support plan, • Teach independent living skills such as budgeting, cooking, shopping, tenancy and household management, • Encourage engagement with education, employment or training, • Recognise and respond to safeguarding concerns, including exploitation, going missing and risk-taking behaviour, • Support young people with health appointments and emotional wellbeing, • Contribute to support plans, risk assessments and reviews, • Complete daily logs, incident reports and handovers to a high standard, • Work in line with the Supported Accommodation Quality Standards and S2O's policies Essential requirements • Minimum 2 years' experience working with young people aged 16–17 (for example in supported accommodation, children's homes, leaving care or youth work), • A sound understanding of safeguarding children and young people, • Good written English and confidence with record-keeping, • Calm, patient and resilient, with clear and consistent boundaries, • Willingness to work flexible shifts, including weekends, • Right to work in the UK Desirable • Level 3 Diploma in Residential Childcare or Children and Young People's Workforce (or willingness to work towards it), • Experience supporting care leavers, unaccompanied asylum-seeking children or young people with trauma histories. What we offer • Competitive pay rate, • Paid induction and ongoing training, • Regular supervision and support from an experienced management team, • Pension, holiday entitlement, refer-a-friend bonus, other benefits, • The chance to help shape a new service from the start Safer recruitment S2O Care Services is committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to an enhanced DBS check with the children's barred list, satisfactory references (including from your most recent employer in work with children or young people) and a full employment history with any gaps explained. Benefits: • Company pension, • Health & wellbeing programme, • On-site parking, • Paid training, • Referral programme

    Immediate start!
    No experience
    Easy apply
  • Sales Executive
    Sales Executive
    1 month ago
    £16–£20 hourly
    Full-time
    Rush Green, Havering

    Sales Executive – Tech Tailors Ltd Tech Tailors Ltd is a modern and growing tailoring company combining traditional craftsmanship with technology, innovative materials and contemporary design. We specialise in creating high-quality bespoke and made-to-measure suits while giving our customers a professional and personalised experience. We are looking for a confident, motivated and customer-focused Sales Executive to join our team. The successful candidate will help customers understand our products, guide them through their options and build strong relationships that lead to sales and repeat business. Key Responsibilities • Welcome and engage with customers in a professional and friendly manner., • Understand each customer’s requirements, style preferences and budget., • Explain our bespoke and made-to-measure suit options, fabrics, materials and technology., • Recommend suitable products and solutions based on customer needs., • Manage enquiries from new and existing customers by phone, email, online channels and in person., • Generate new sales opportunities and follow up with potential customers., • Build long-term relationships with clients and encourage repeat business and referrals., • Work towards individual and company sales targets., • Maintain accurate customer and sales information., • Work closely with the tailoring and production team to ensure customers receive an excellent service from initial consultation through to completion. What We Are Looking For We are looking for someone who is confident, enthusiastic and enjoys speaking with people. Previous sales experience is preferred, particularly within fashion, tailoring, luxury retail or customer service, although full training can be provided to the right person. The ideal candidate will have: • Strong communication and interpersonal skills., • A confident and professional manner., • Good sales and negotiation skills., • Excellent customer service skills., • An interest in suits, fashion, tailoring or technology., • The ability to understand different fabrics, materials and product options., • A proactive attitude and willingness to learn., • The ability to work independently and as part of a team., • Good organisation and attention to detail. Why Join Tech Tailors Ltd? This is an opportunity to join an ambitious company that is bringing together traditional tailoring and modern technology. You will have the opportunity to develop your sales skills, learn about bespoke tailoring and innovative materials, and grow with the business as we expand. We are looking for someone who wants to become an important part of the Tech Tailors team and help us deliver an outstanding experience to every customer.

    Immediate start!
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  • Restaurant floor supervisor
    Restaurant floor supervisor
    2 months ago
    Full-time
    Sidcup

    We are looking for an experienced and confident Floor Waiter Supervisor to join our busy pizzeria in Sidcup, Kent. The successful candidate will be responsible for supervising the front-of-house team, ensuring excellent customer service, maintaining smooth floor operations, and supporting the management team during busy service periods. Key Responsibilities ● Supervise and coordinate the front-of-house/waiting team during service. ● Ensure customers receive friendly, professional and efficient service. ● Allocate tables and manage the flow of service. ● Support and guide waiting staff throughout each shift. ● Handle customer queries and resolve service issues professionally. ● Ensure tables, dining areas and front-of-house areas are kept clean and presentable. ● Assist with opening and closing procedures. ● Monitor staff performance and maintain high standards of service. ● Communicate effectively with the kitchen and management team. ● Help train and support new members of staff. ● Lead by example during busy and high-pressure services. Requirements ● Previous experience in a similar supervisory role is essential. ● Previous experience working in a restaurant, pizzeria or busy hospitality environment. ● Fluent spoken English is essential. ● Strong communication and customer service skills. ● Confident supervising and motivating a team. ● Reliable, organised and punctual. ● Able to remain calm and professional during busy services. ● Flexible availability, including evenings, weekends and holidays. ● A positive attitude and professional appearance. Important Please do not apply if you do not have previous experience in a similar role. Applicants without relevant supervisory experience will not be considered. If you have the experience, confidence and leadership skills to help us deliver an excellent customer experience, we would love to hear from you.

    Immediate start!
    Easy apply

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