JOB TODAY logo

It support manager jobs in ErithCreate job alerts

  • Business Analyst – Finance and Process
    Business Analyst – Finance and Process
    8 hours ago
    £38000–£42000 yearly
    Full-time
    Erith

    Job description Company: Liya Technologies Ltd Location: London – Hybrid Salary: £38,000–£42,000 per year, depending on experience Contract: Permanent, full time – 37.5 hours per week Reports to: Managing Director Liya Technologies is looking for an analytical and commercially minded Business Analyst to improve business processes, support IT services and testing projects, and strengthen financial reporting and controls. Working with clients, delivery teams and senior management, you will turn requirements and data into practical improvements in quality, efficiency and profitability. Approximately 70% of the role will focus on business and process analysis, with 30% dedicated to finance processes. Key responsibilities • Gather and document business requirements, specifications and acceptance criteria., • Map existing and proposed processes, identifying gaps, risks and opportunities for improvement., • Develop dashboards and KPIs to monitor delivery, quality and business performance., • Analyse testing results, defect trends and root causes, recommending corrective actions., • Support project planning, risk management and implementation readiness., • Research client sectors, competitors and technology options to support proposals and service development., • Analyse project costs, margins and client profitability., • Review billing, procurement and reconciliation processes, recommending stronger controls., • Support budgeting, forecasting and the preparation of management reports and business cases. What we’re looking for • A degree in business, finance or a quantitative subject, or equivalent relevant experience., • Demonstrable experience in business analysis, process improvement or performance reporting., • Strong KPI, variance and root-cause analysis skills., • Experience in financial analysis and reconciliation., • Advanced Excel skills and the ability to turn complex data into clear recommendations., • Strong written communication and stakeholder management skills. Desirable skills • A postgraduate qualification in finance or a related subject., • Python for data analysis., • Familiarity with Agile delivery, Jira and Confluence., • Knowledge of ERP systems such as SAP., • Experience in IT services, quality assurance, testing or implementation projects. How to apply Apply with your CV and a brief statement explaining how your experience matches the role

    Immediate start!
    Easy apply
  • Football Development Consultant
    interview badgeInterviews today
    Football Development Consultant
    11 hours ago
    £14–£14.5 hourly
    Part-time
    Bluewater

    Ballerz - Football Development Consultant PART TIME Location: Ballerz, Bluewater, Dartford Employment type: Part time / flexible hours. £14.00 - £14.50 Reporting to: General Manager / Head of Operations Role Objective To drive the growth and commercial success of Ballerz football programmes by increasing participation, developing relationships with local football clubs and organisations, and identifying opportunities to expand our football offering. The role focuses on filling existing coaching sessions, generating new bookings and building sustainable football partnerships rather than day to day venue management. Football Programme Growth and Participation · Drive attendance across Mini Ballerz, development sessions, masterclasses and holiday camps. · Identify underperforming sessions and implement plans to improve occupancy. · Attract new participants through grassroots clubs, schools, academies and community networks. · Improve retention, repeat bookings and progression between programmes. · Coordinate with operations and marketing on campaigns and programme availability. Club Relationships and Community Development · Build and maintain relationships with grassroots clubs across Dartford, Bexley, Gravesend and wider Kent. · Act as a point of contact for clubs, coaches, academies and football organisations. · Proactively promote Ballerz facilities, training, pitch hire, tournaments and team events. · Attend relevant club meetings, networking opportunities and community events. · Develop a sustainable network of local football contacts. Football Business Development · Generate revenue through coaching, pitch hire, partnerships, leagues, tournaments and events. · Identify new programmes and opportunities to maximise facility utilisation. · Build relationships with external coaches and football providers. · Work with the sales team to convert enquiries and opportunities into confirmed bookings. Football Programme Development · Review existing programme structures, schedules, pricing and audiences; recommend improvements. · Identify local demand and gaps in the football market. · Support development of specialist sessions, pathways and new football events. · Coordinate with coaches and delivery partners on feasibility and delivery. Commercial Accountability and Reporting · Maintain a pipeline of club contacts, partners and commercial opportunities. · Report regularly on outreach, leads, confirmed bookings and attendance. · Monitor programme occupancy and recommend corrective actions. · Attend scheduled management reviews and demonstrate measurable results. Key Performance Indicators · Weekly training attendance, session occupancy and new participant growth. · Active club relationships, confirmed bookings and repeat partnerships. · Incremental football revenue and pitch utilisation. · New programme launches, participant retention and repeat attendance. Essential Experience and Skills · Knowledge of grassroots football and local football networks. · Experience in football coaching, club development, sports development or business development. · Ability to build relationships and convert opportunities into revenue. · Excellent communication, networking, organisation and independent working skills. · Commercial awareness and a proactive approach to participation growth. Desirable Experience · Existing grassroots club network across Kent and South East London. · FA or UEFA coaching qualifications. · Experience developing football programmes, leagues or tournaments. · Experience working with schools, academies or community organisations. Working Arrangements Part time and flexible, combining club visits, relationship building and attendance at Ballerz. Some evenings and weekends will be required to engage with clubs and attend activities. Role Boundaries The consultant focuses on participation, commercial development and external relationships. Daily venue operations, staff rotas, pitch maintenance, safeguarding oversight and general operational management remain with the relevant Ballerz management team. The consultant works collaboratively with operations, coaches, sales and marketing. Overall Expectation Take ownership of growing the football offering, increasing participation, filling available sessions and positioning Ballerz as a destination for grassroots football, training and development in the local area. Proposed Engagement Structure (For Discussion) Weekly commitment: 16 to 25 hours Initial term: Three month trial Working pattern: Flexible, including club visits Review: Monthly performance review Primary objective: Increased training occupancy and football revenue

    Immediate start!
    No experience
    Easy apply
  • Young Person Supported Accommodation Support Worker (16–17 year olds)
    Young Person Supported Accommodation Support Worker (16–17 year olds)
    4 days ago
    £14.1 hourly
    Full-time
    Barking

    About us S2O Care Services is a London-based care provider that is supporting people in the community. We are now opening a supported accommodation service for young people aged 16–17 who are leaving care, [subject to Ofsted registration under the Supported Accommodation (England) Regulations 2023]. Our aim is simple: to give young people a safe, stable home and the skills and confidence to move on to independent adult life. About the role You'll be a consistent, trusted adult in the lives of the young people we support. Day to day, that means helping them build practical independence skills, settle into education, training or work, look after their health and wellbeing, and stay safe. You'll work closely with social workers, personal advisers, schools and colleges, and other professionals, and you'll keep clear, accurate records. Key responsibilities • Provide practical and emotional support tailored to each young person's support plan, • Teach independent living skills such as budgeting, cooking, shopping, tenancy and household management, • Encourage engagement with education, employment or training, • Recognise and respond to safeguarding concerns, including exploitation, going missing and risk-taking behaviour, • Support young people with health appointments and emotional wellbeing, • Contribute to support plans, risk assessments and reviews, • Complete daily logs, incident reports and handovers to a high standard, • Work in line with the Supported Accommodation Quality Standards and S2O's policies Essential requirements • Minimum 2 years' experience working with young people aged 16–17 (for example in supported accommodation, children's homes, leaving care or youth work), • A sound understanding of safeguarding children and young people, • Good written English and confidence with record-keeping, • Calm, patient and resilient, with clear and consistent boundaries, • Willingness to work flexible shifts, including weekends, • Right to work in the UK Desirable • Level 3 Diploma in Residential Childcare or Children and Young People's Workforce (or willingness to work towards it), • Experience supporting care leavers, unaccompanied asylum-seeking children or young people with trauma histories. What we offer • Competitive pay rate, • Paid induction and ongoing training, • Regular supervision and support from an experienced management team, • Pension, holiday entitlement, refer-a-friend bonus, other benefits, • The chance to help shape a new service from the start Safer recruitment S2O Care Services is committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to an enhanced DBS check with the children's barred list, satisfactory references (including from your most recent employer in work with children or young people) and a full employment history with any gaps explained. Benefits: • Company pension, • Health & wellbeing programme, • On-site parking, • Paid training, • Referral programme

    Immediate start!
    No experience
    Easy apply
  • Assistant General Manager (AGM)
    Assistant General Manager (AGM)
    1 month ago
    £34000–£39000 yearly
    Full-time
    West Thurrock, Grays

    ASSISTANT GENERAL MANAGER Here at Puttshack we are recruiting an Assistant General Manager for our Lakeside Venue About us: Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game, while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun – and doing something fun – together. Our Vision To create experiences where play sparks connection and joy, where our guests choose return to, time and again. Our Mission To create lasting memories for people of all generations through a shared, world-class entertainment experience Our Purpose To transform mini golf into an extraordinary social experience Our Promise Is memory-making fun! Our beliefs are simple Play is for all players, shared moments matter most, unpredictability is our secret sauce, and tech powers while play leads. Our Values: • Bring your ‘A’ game - We strive for excellence in everything we do, • Lead the Way - Our associates (staff) embrace and are inspired by change, • Own the Fun - We revel in our guests’ enjoyment, • Care Deeply - We take great care of our guests, our associates and the communities we call home The Role: The Assistant General Manager works with the General Manager sharing the responsibility for the day to day running of the business. The AGM deputizes in the absence of the GM and will be a key liaison between the restaurant, kitchen, guest, and associates and ‘head office’. It is the ultimate goal of all associates to deliver excellent guest service and so the AGM’s greatest responsibility is to make sure that every single guest has a pleasurable experience. To achieve this, you will need to support the GM in leading and inspiring the team in all areas of the operation. Working Hours: 45 Reports to: General Manager Qualifications and Experience: • Previous experience as an Assistant General Manager in high volume F&B. What’s in it for you? • Free golf & 50% discount on food and drink for up to 6., • 25 days holiday plus bank holidays, • Discretionary quarterly bonus, • Onboarding plan to set you up for success!, • Access to continuous development through a blended learning approach., • Access to Medicash – Our health Cash back benefits platform! Includes, Dental Cover, gym discount, specialist health consultations, health screening, virtual GP, Employee assistance program, medicash discount perks and much more!, • Refer a friend – Up to £500 referral fee* (T&Cs apply), • Enhanced maternity & Paternity *, • Free meal on shift, • Enrolment to our communication community – PuttApp, • Wagestream membership - access 50% of your wages as you work, building pots and financial support. Overview • Bring everyone into play., • Bring your 'A' Game each and every day., • Lead by example by demonstrating Puttshack Core Values., • Develop the team through coaching and purposeful feedback., • Drive Associate engagement and entrepreneurial spirit., • Focused on excellent standards of guest service, the quality of food, drink and entertainment and exceeding our guests’ expectations, • Involved in assisting the GM with recruitment, training and development and setting exceptionally high standards throughout the business, • Responsible for assisting the GM in ensuring that everything necessary for the smooth running of the operation is carefully planned and execute., • Accountable for sales, profit, staffing and stock control targets as set by the GM, • Promote safe operational standards for both Guest and Associate safety., • Ensure that brand and operating standards are met., • Monitor guest survey feedback and help team adjust as needed to ensure guest satisfaction., • Works to create a can-do team culture in the host and throughout the operation. Key Responsibilities: BUSINESS Forecasting and controls – assist the GM with planning ahead in order to maximize financial opportunities; anticipate the business in order to ensure costs reflect business levels P&L – achieve and maximize sales and profit targets as set by the GM; assist the GM with monitoring expenditure and follow proper procedure with exceptional expenditure Financial administration – assist the GM with maintaining cash control and complete timely and accurate banking reconciliation; investigate discrepancies; monitor and report on comps and voids; provide accurate data between venue and outsourced accounts Stock – ensure that stock control and budgets are adhered to; ensure correct purchasing procedures are followed; undertake monthly stock takes as directed by the GM; assist the GM to ensure the consistent quality, rotation and levels of stock Premises – assist the GM in ensuring the cleanliness and maintenance of the venue Health and Safety – assist the GM in establishing, maintaining and monitoring the highest standards of hygiene and H&S in accordance with all statutory, legal and company requirements. Equipment – assist the GM as required with overseeing the maintenance of equipment; report any issue in a timely manner; follow-up diligently, particularly with technology and any issue which might impact on health and safety obligations PEOPLE Administration – take responsibility for administration following established procedures, including schedules, organisation, deployment, managing holidays Motivation – assist the GM in leading the team; inspire and motivate them to realise their maximum potential and ensure everyone is fully committed to the growth and profitability of the business Recruitment – follow established procedures; ensure all staff are legally entitled to work in the UK, induction is completed and documented Training and Development – assist the GM in the appraisal of associates; create plans to address any performance issues; identify development opportunities Welfare and Discipline – follow company policy with regard to staff welfare and ensure discipline is maintained; assist the GM in dealing with performance issues in a timely manner as required Uniform, grooming and conduct – maintain the highest standards of presentation, dress and behaviour and ensure that this is maintained by all team members Guest relations – build and maintain excellent relations; meet and greet; maintain guest loyalty Service – ensure that the provision of service and guest care are of the highest standard; consistently act as a role model in the delivery of the highest standards of service Feedback – assist the GM in dealing with written complaints promptly and inform Head Office; together with the GM propose any necessary solutions to issues raised; complete nightly report with accurate information Briefings – assist the GM with appropriate briefings to enable managers and associates to fulfil guests’ arrangements. In addition to the above duties, you will carry out such other duties as the Company reasonably directs from time to time. Our Managers • Have a genuine desire to provide the best guest experience, exceeding guest expectations and constantly reviewing and evolving the performance of themselves and the team, • Maintain the highest personal standards of conduct and performance; they are adaptable, dependable and have a strong work ethic., • Have impeccable presentation., • Have good working relationships with everyone they come into contact with at work, behaving in a friendly, courteous and professional way.

    Easy apply
  • Restaurant floor supervisor
    Restaurant floor supervisor
    2 months ago
    Full-time
    Sidcup

    We are looking for an experienced and confident Floor Waiter Supervisor to join our busy pizzeria in Sidcup, Kent. The successful candidate will be responsible for supervising the front-of-house team, ensuring excellent customer service, maintaining smooth floor operations, and supporting the management team during busy service periods. Key Responsibilities ● Supervise and coordinate the front-of-house/waiting team during service. ● Ensure customers receive friendly, professional and efficient service. ● Allocate tables and manage the flow of service. ● Support and guide waiting staff throughout each shift. ● Handle customer queries and resolve service issues professionally. ● Ensure tables, dining areas and front-of-house areas are kept clean and presentable. ● Assist with opening and closing procedures. ● Monitor staff performance and maintain high standards of service. ● Communicate effectively with the kitchen and management team. ● Help train and support new members of staff. ● Lead by example during busy and high-pressure services. Requirements ● Previous experience in a similar supervisory role is essential. ● Previous experience working in a restaurant, pizzeria or busy hospitality environment. ● Fluent spoken English is essential. ● Strong communication and customer service skills. ● Confident supervising and motivating a team. ● Reliable, organised and punctual. ● Able to remain calm and professional during busy services. ● Flexible availability, including evenings, weekends and holidays. ● A positive attitude and professional appearance. Important Please do not apply if you do not have previous experience in a similar role. Applicants without relevant supervisory experience will not be considered. If you have the experience, confidence and leadership skills to help us deliver an excellent customer experience, we would love to hear from you.

    Immediate start!
    Easy apply
1

Popular jobs searches in Erith

Popular it support manager jobs locations