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Vivienne Westwood is one of the most iconic British fashion brands, renowned for its heritage, innovative design, and commitment to culture and activism. We care deeply about our people and the environment, and our core values — Gaia, Quality not Quantity, Activism, Culture & Heritage — guide us daily. If you share our passion for creativity, sustainability, and innovation, we’d love to hear from you. ABOUT THE ROLE We are excited to offer an opportunity for an Ecommerce Customer Service Supervisor - Japanese and Chinese Speaking to join our Ecommerce team on a full-time basis for 12 months. This role will be based in our Merton office. Critical for overseeing operations of the customer service team and operations in place for handling inquiries, complaints, and support, ensuring a positive customer experience, retention and service performance. KEY RESPONSIBILITIES • Overseeing the customer service Japan team operations, monitoring team performance metrics and providing feedback and training to improve service quality and customer satisfaction., • Developing and implementing VW customer service policies and procedures to ensure efficiency and effectiveness in handling inquiries and issues., • Monitoring and reporting on order generation and order fulfilment across localised warehouse and carrier functions., • Tracking of order process exceptions measuring the online order flow to ensure timely and accurate order fulfilment., • Working collaboratively with IT and systems integration (SI) teams to identify and enhance internal system performance and efficiency related to customer order fulfilment, tracking, and processing., • Collaborating with UK and Japan stakeholders, including logistics and sales, to address customer service concerns to improve operations and localised service delivery., • Analysing customer feedback and trends to identify areas for improvement in products and services., • Managing escalated customer issues, providing solutions, and ensuring timely resolution., • Supporting the development of training programs and materials for customer service staff to enhance product knowledge and service skills., • Staying updated on industry trends and best practices in e-commerce customer service to continually enhance our operations. (Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role) PROFILE & KEY SKILLS • 5 Years of experience, • Proficient in Salesforce Service Cloud, Order Management Systems (OMS), and SAP, • Skilled in leveraging advanced Excel capabilities to analyse data and streamline operations, • Ecommerce Customer Experience (CX): Over five years of experience in B2C order management and fulfilment., • Salesforce Service Cloud & OMS: Expertise in managing customer interactions and order processes., • SAP: Skilled in integrating systems for efficient operations., • Advanced Excel: Proficient in data analysis, reporting, and process optimization., • UX/UI: Strong focus on enhancing user interfaces and customer interactions to drive engagement., • Japanese (Mandatory)/ Chinese (Mandatory)/ English (Mandatory) BENEFITS • Staff discounts, • Training, • Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.), • Perkbox membership: access to a wide range of perks, discounts, and wellness resources, • Cycle to work scheme, • Generous annual leave allowance, • Pension Scheme, • Opportunity to develop new skills and progress in your career, • Opportunity to work for a company that cares and believes in its people and the environment Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws. For our privacy statement please visit this ___For our privacy statement please visit this

Vivienne Westwood is one of the most iconic British fashion brands, renowned for its heritage, innovative design, and commitment to culture and activism. We care deeply about our people and the environment, and our core values — Gaia, Quality not Quantity, Activism, Culture & Heritage — guide us daily. If you share our passion for creativity, sustainability, and innovation, we’d love to hear from you. ABOUT THE ROLE We are excited to offer an opportunity for a Ecommerce Merchandiser role to join our Ecommerce team on a full-time basis for 12 months. This role will be based in our Merton office. Responsible for maintaining the e-commerce platform. This includes front-end (user interface) and supporting back-end (server-side) development to include intuitive navigation, and ensuring a seamless shopping experience. KEY RESPONSIBILITIES • Overseeing the Curation and maintenance of APAC -Japan locale product listings to enhance user experience and drive sales., • Create, maintain and deploy guidelines for Japan partners to follow online catalogues and developing range plans that align with seasonal campaigns and evergreen offerings., • Support Japan website operative teams with troubleshooting or training resource for efficiency - adhering to best practice and compliance., • Overseeing a comprehensive online calendar that includes seasonal launches, promotions, exclusive collaborations, sale activities. Synchronising efforts with internal teams and Japan partners., • Analysing market trends and consumer behaviour to inform merchandising strategies., • Supporting back-end development and website refinement in collaboration with systems integration (SI) teams to improve overall site performance., • Understanding key metrics and generating insights to apply actionable initiatives for improvement and drive revenue growth for APAC - Japan website operations., • Reporting on performance metrics and online sales to inform business decisions., • Collaborating with the internal commercial teams to coordinate and execute promotional campaigns with our Japan partners and third party stakeholders., • Keep abreast of all localised online activities and developments impacting sales online., • Analyse stock levels and coordinate with inventory Japan teams to ensure availability of products., • Enhancing the UI/UX customer journey to facilitate seamless navigation and boost conversion rates and all key metrics for online success., • Any other ad hoc tasks required. (Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role) PROFILE & KEY SKILLS • Minimum of 5 years of experience in merchandising., • Proficiency with Salesforce Commerce Cloud (SFCC)., • Strong knowledge of web development technologies, including HTML, CSS, and XML., • Experience with AP systems., • Advanced skills in Microsoft Excel for data management and reporting., • Expertise in data reporting, analysis, and interpretation., • Familiarity with UI/UX principles and best practices to enhance user experience., • Japanese (Mandatory)/ Chinese (Mandatory)/ English (Mandatory) BENEFITS • Staff discounts, • Training, • Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.), • Perkbox membership: access to a wide range of perks, discounts, and wellness resources, • Cycle to work scheme, • Generous annual leave allowance, • Pension Scheme, • Opportunity to develop new skills and progress in your career, • Opportunity to work for a company that cares and believes in its people and the environment Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws. For our privacy statement please visit this ___For our privacy statement please visit this

Vivienne Westwood is one of the most iconic British fashion brands, renowned for its heritage, innovative design, and commitment to culture and activism. We care deeply about our people and the environment, and our core values — Gaia, Quality not Quantity, Activism, Culture & Heritage — guide us daily. If you share our passion for creativity, sustainability, and innovation, we’d love to hear from you. ABOUT THE ROLE We are excited to offer an opportunity for a Ecommerce System Administrator - Japanese Speaking to join our Ecommerce team on a full-time basis for 12 months. This role will be based in our Merton office. Overseeing the comprehensive enrichment, optimization, and management of digital assets and product data to guarantee precise, consistent, and robust data feeds across multiple online platforms and system environments, ensuring alignment with organizational standards and operational excellence. KEY RESPONSIBILITIES • Manage and oversee the B2C enrichment, and maintenance of digital assets across systems including PLM, DAM, PIM, SFCC platforms for B2C Japan locale and supporting APAC territories., • Ensure the accuracy, consistency, and integrity of information across systems for digital assets,, • Develop and manage controls for seasonal and evergreen digital assets across category lines to ensure timely updates and strategic alignment with upload deadlines and website activities., • Synchronise with the studio production team and Japanese stakeholders to manage publishing feeds and ensure timely updates and correct enrichment according to checklist and frequency., • Monitor and manage digital assets across systems, ensuring proper organisation, tagging, and retrievability of images and other media. Carry out regular audits to ensure efficient version control, • Monitor system performance and troubleshoot issues related to product data and asset management, ensuring minimal downtime and efficient operation., • Collaborate with cross-functional teams to gather requirements and integrate new product information, images, and assets into existing systems., • Perform regular audits of product data and digital assets to maintain accuracy and compliance with internal standards. including images, coding, and text., • Document system configurations, processes, and best practices for reference and team training., • Stay updated with the latest trends and best practices in product data and digital asset management to enhance operational efficiency. (Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role) PROFILE & KEY SKILLS • Product Lifecycle Management (PLM), • Digital Asset Management (DAM), • Product Information Management (PIM), • HTML, XML, • SAP, • Excel, • Salesforce Commerce Cloud (SFCC), • APIs, • Japanese (Mandatory) / Chinese (Preferred but not essential) / English (Mandatory) BENEFITS • Staff discounts, • Training, • Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.), • Perkbox membership: access to a wide range of perks, discounts, and wellness resources, • Cycle to work scheme, • Generous annual leave allowance, • Pension Scheme, • Opportunity to develop new skills and progress in your career, • Opportunity to work for a company that cares and believes in its people and the environment Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws. For our privacy statement please visit this ___For our privacy statement please visit this

This tailor made tour operator is expanding its specialist team and seeking a Japan Product & Travel Specialist to join their growing Japan team and develop the product. Do you have experience in building tailor-made trips to Japan?. Have you travelled Japan extensively?.

Develop a deep knowledge of relevant companies in Japan and the macro backdrop. Relevant experience in a buy or sell-side equity research position analyzing Japanese equities. Business Japanese (spoken and written).

This tailor made tour operator is expanding its specialist team and seeking a Japan Travel Consultant to join their growing Japan team and develop the product. Your role will be to tailor-making holidays to Japan whilst working towards sales targets as well as working closley with the product team.

Senior Account Manager, Japan Consumer Innovation, Vendor Success Program. Japan Consumer Innovation (JCI) is seeking a Senior Account Manager in the Vendor Success Program (VSP) to contribute to our vision of being the partner of choice for vendors to invest in for growth. Japan Consumer Innovation

Do you have experience in building tailor-made trips to Japan? Have you travelled Japan extensively? This tailor made tour operator is expanding its specialist team and seeking a Japan Product & Travel Specialist to join their growing Japan team and develop the product. Your role will be to tailor

The Senior Talent Partner is an influential partner to our regional HR Director(s) and the interim VP, AGS JAPAN, in addition to Talent Partners representing non-Japan based organizations. Job ID: 2965743 | Amazon Web Services Japan GK. We are looking for a dynamic, bright, and organized self-starte

Do you have experience in building tailor-made trips to Japan? Have you travelled Japan extensively? This tailor made tour operator is expanding its specialist team and seeking a Japan Travel Consultant to join their growing Japan team and develop the product. Your role will be to tailor-making ho

We are looking for a Social Media Manager – Japan, who will be responsible for developing, executing, and managing the overall social media strategy tailored specifically to the Japanese market. Develop and implement a localized social media strategy for FXGT Japan across platforms such as X (form

Volunteer: Bridging Cultures Through English Conversation in Japan.

Please follow us on WeChat to see all our Cantonese and Mandarin jobs, interview tips and London news:.Mandarin speaking Corporate Banking Associate.UK experience in Front Office Support in Corporate Banking sector, able to do Financial Analysis and Credit Proposal.Corporate Banking Relationship Man

Job Title: JAPANESE speaking Systems Planning Coordinator. JAPANESE speaking Systems Planning Coordinator- What You'll be Doing:. JAPANESE speaking Systems Planning Coordinator- The Skills You'll Need to Succeed:.

Job Title: Japanese Speaking Assistant in Finance Team. Japanese, accounting, finance admin. Japanese Speaking Assistant in Finance Team - Responsibilities:.

Bilingual (Japanese and English) – including reading and writing comprehension in both. The Occupancy Planner will oversee the Japan Corp Portfolio program, to include planning, budgeting, and activities that support corporate office locations across their assigned area. The optimal candidate is b

Please follow us on WeChat to see all our Cantonese and Mandarin jobs, interview tips and London news:.The Skills You'll Need: Mandarin, Banking, Treasury Operations, financial regulations, Payment.Your New Salary: depending on experience.To be successful in this role our client has said it is essen

Coordinate with the managing director and other directors including the subsidiary in Japan and oversea region. Work experience at a Japanese trading house (preferable). Click for more Japanese speaking jobs.

Please follow us on WeChat to see all our Cantonese and Mandarin jobs, interview tips and London news:.Mandarin or Cantonese speaking Senior Accountant.Accounting, Tax, ACCA/ACA Qualified, VAT.To be successful in this role our client has said it is essential that candidates:.If that means this job i

Please follow us on WeChat to see all our Cantonese and Mandarin jobs, interview tips, and London news:.Trade Services Clerk - Banking.Importing and exporting initiation and settlement business, including L/Cs, Clean and Documentary Collections, Bank Guarantees, trade finance business.Swift Experien

Native level of Japanese fluency and business level of English are required. PROSERVE AREA DELIVERY LEADER – JAPAN, JPN ProServe, AWS Professional Services. Job ID: 3062537 | Amazon Web Services Japan GK.

Account Executive (Japanese Speaking). Execute trading requests from clientele with a clear focus on Japanese speaking portfolio. To produce a daily Japanese trading report for both clients and colleagues.

Please follow us on WeChat to see all our Cantonese and Mandarin jobs, interview tips and London news:.Mandarin speaking Senior Loan Relationship Manager - Banking.Solid (Syndication loans) Corporate Banking experience in the UK and relevant Finance degree.Up to £110k depending on experience.To be

Travel Sales Specialist - Japan. Right now, our new hires are in Japan, Vietnam, Kenya, Italy, Egypt and New Zealand!. Travel Sales Specialist - Japan.

Please follow us on WeChat to see all our Cantonese and Mandarin jobs, interview tips and London news:.Mandarin Speaking Banking Junior Assistant.Fluent in Mandarin and English.Customer Services experience within the Financial Services.To be successful in this role our client has said it is essentia

Please follow us on WeChat to see all our Cantonese and Mandarin jobs, interview tips and London news:.Mandarin speaking Senior Associate Chinese Corporate.The Skills You'll Need: Mandarin spoken and written to a native level, banking related experience.Your New Salary: Depending on experience.For t

Please follow us on WeChat to see all our Cantonese and Mandarin jobs, interview tips and London news:.Mandarin speaking Credit Portfolio Assistant.The Skills You'll Need: fluent in Mandarin and English, credit portfolio analysis experience within banking.Your New Salary: Depending on experience.Rep

This tailor-made tour operator is expanding its specialist team and seeking a Japan Product & Travel Specialist to join their growing Japan team and develop the product. Have you travelled Japan extensively?. Your role will be to tailor-make holidays to Japan whilst working towards sales targets as

Logistics & Customer Service Assistant.Tuesdays and Wednesdays) at the office.The role’s main aim is to support the daily logistics operations and coordinate activities between customers, external partners and our commercial team.Logistics & Customer Service Assistant - Key Responsibilities.Respon

Please follow us on WeChat to see all our Cantonese and Mandarin jobs, interview tips and London news:.Cantonese speaking KYC Officer, Syndication Loans.Fluent in Cantonese and English, KYC experience in Syndication Loans is essential.To be successful in this role our client has said it is essential

Are you looking for that next big Finance opportunity? Looking for a business partnering role and the ability to make an impact on one of the fastest growing divisions within Amazon? Want to directly influence the future of the AWS Japan organization? Come join AWS Japan!. Job ID: 3052536 | Amazon W

Your New Job Title: Planning and S&OP Manager, EMEA.Planning, S&OP, Team Management, Analytics.West London/ hybrid - 2 days/week in office.Leading IT accessories business.What You'll be Doing Each Day:.Lead consensus forecasting in collaboration with Product Management and Sales.Maintain and improve

Japanese to mother tongue standard. Click for more Japanese speaking jobs. London, your Japanese recruitment specialists.

Please follow us on WeChat to see all our Cantonese and Mandarin jobs, interview tips and London news:.Mandarin speaking Risk and Treasury Manager (Energy).Fluent level of Mandarin and English, solid experience in Market Risk and/or Product Control within Energy / Commodities Trading sector in the U

Please follow us on WeChat to see all our Cantonese and Mandarin jobs, interview tips and London news:.Job Title: Mandarin speakingAssociate - Corporate Banking.The Skills You'll Need: Fluent in Mandarin and English, Corporate Banking working experience, ideally in the Natural Resources sector.Your

London, your Japanese recruitment specialists. Japanese speaking IT and Network Integration Coordinator, London. Coordinate communication and requirements between the Japanese headquarters and partner vendors to deliver successful customer network integration projects.

Summer Workshop/Boot campにご参加なさった方専用の申し込みリンクです.AWS 一丸となり、お客様のビジネス上の問題に対処するだけでなく、拡張性が高く、柔軟性があり、弾力性のあるクラウドアーキテクチャの作成といった技術

Travel Sales Specialist - Japan. Travel Sales Specialist - Japan. Right now, our new hires are in Japan, Vietnam, Kenya, Italy, Egypt and New Zealand!.

DevOps Engineer - Global Accounts, Professional Services, AWSI-SDT-APJ-Japan. Job ID: 3061586 | Amazon Web Services Japan GK. Strong verbal and written communication skills with stakeholders (Japanese language preferred along with English as second language).

Benefits: Excellent UK benefits including Health and Wellbeing Allowance.Logistics, Team Management, 3PL, ERP Systems.Staines/ hybrid - 2 days a week in office.Leading IT accessories business.Logistics Manager, EMEA - What You'll be Doing Each Day:.Oversee all inbound and outbound freight execution

Japanese speaking PMO Risk Analysis, London. Click for more Japanese speaking jobs. London, your Japanese recruitment specialists.

London, your Japanese recruitment specialists. Japanese Speaking Business Development Engineer – Germany. Japanese, Engineering, International sales.

Please follow us on WeChat to see all our Cantonese and Mandarin jobs, interview tips and London news:.Mandarin Speaking Treasury Dealer.The Skills You'll Need: Fluent in Mandarin, Treasury related working experience in Finance / Banking.Your New Salary: Depending on experience.To be successful in t

Please follow us on WeChat to see all our Cantonese and Mandarin jobs, interview tips and London news:.Mandarin speaking Settlement Officer.Mandarin to native level, Settlement / Clearing / Cash Management / Treasury experience in the UK.Highly competitive depending on experience.To be successful in

Please follow us on WeChat to see all our Cantonese and Mandarin jobs, interview tips and London news:.Mandarin Speaking Senior Associate Mortgage.Mandarin to native level, Mortgage related experience, CeMAP qualified is preferred.To be successful in this role our client has said it is essential tha

DX (Digital Transformation)とはデジタル技術を活用してお客様や業界に対して大きなビジネス変革を起こすことだと我々は考えています。コスト最適化、既存ビジネスの売上成長、新規ビジネス創造といったお客様が持つ経営課題

Develop and implement a localized social media strategy for FXGT Japan across platforms such as X (formerly Twitter), Instagram, LINE, and others relevant in Japan. Proven experience (3+ years) in managing social media channels for brands in Japan, preferably in the fintech, finance, or trading indu

Click for more Japanese speaking jobs. London, your Japanese recruitment specialists. Job Title: Japanese speaking Product Engineer.