Are you a business? Hire letter candidates in Ilford
We are provider of manned guarding security services in London, is seeking a skilled and experienced Customer Service Manager/Supervisor to join our team. The successful candidate will be responsible for overseeing the customer service operations, ensuring exceptional service delivery, and maintaining high client satisfaction levels. Responsibilities: 1. Supervise and lead the customer service team, including hiring, training, and performance management. 2. Develop and implement customer service policies and procedures to enhance efficiency and effectiveness. 3. Monitor customer interactions to ensure quality service delivery and provide coaching and feedback to team members as necessary. 4. Handle escalated customer complaints and resolve issues promptly and effectively. 5. Collaborate with other departments, such as operations and sales, to ensure seamless communication and alignment on customer service strategies. 6. Ensure compliance with company standards, regulations, and industry best practices related to customer service. 7. Develop and maintain strong relationships with key clients, serving as the primary point of contact for customer service-related inquiries and concerns. 8. Prepare regular reports and presentations on customer service performance and initiatives for management review. Qualifications: 1. Bachelor's degree in business administration, management, or a related field preferred. 2. Proven experience in a customer service management or supervisory role, preferably within the security industry. 3. Strong leadership and team management skills, with the ability to motivate and inspire team members to achieve goals. 4. Excellent communication and interpersonal skills, with the ability to interact effectively with clients, team members, and other stakeholders. 5. Problem-solving and decision-making abilities, with a focus on delivering solutions and driving continuous improvement. 6. Proficiency in Microsoft Office Suite and customer relationship management (CRM) software. 7. Knowledge of security industry regulations and standards preferred. 8. Flexibility to work occasional evenings or weekends as needed. Join our dynamic team and contribute to our mission of providing exceptional manned guarding security services in London. If you are a customer service professional with a passion for excellence, we want to hear from you. Apply now with your resume and cover letter detailing your relevant experience and qualifications.
In order to be considered we request you to include a cover letter as part of your submission. Please add this to your CV document when applying* Overview of job This role sits across both the ...
Applications without a covering letter will not be considered. All applicants must have the full legal right to work in the UK as the Foundation does not offer sponsorship at this time. What can the ...
How to Apply Please submit your CV and cover letter outlining your relevant experience and suitability for the role to polly@conceptionx.org. Applications without a cover letter will not be ...
Be the first point of contact for housing services on reception, receiving enquiries from customers in person, by telephone, by letter and electronically * Develop and maintain a good working ...
The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note - only applications with a cover letter, alongside a CV, will be considered
To apply please send a CV and cover letter to recruitment@thisisstand.com by Thursday 25th April About us As an independent B Corp communications consultancy, we're committed to creating a high ...
The cover letter should detail how you meet the requirements outlined above for this role, and, should include the campaign you've been most proud to work on and the book you most enjoyed reading in ...
Applying To apply for this role, please submit your CV and covering letter, addressing the essential criteria from the person specification. We operate an anonymous recruitment process, to reduce the ...
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Prepare letter to client, detailing liabilities, and any tax saving opportunities. * Draft letter for review and make any necessary changes (where appropriate) * Send letter and tax return to client ...
You should also ensure that you do not add your name at the end of the cover letter
Net UI/UX Software Developer - Must have Demostrable frontend experience Job applicant must apply with a cover letter listing software web apps where we can view examples of modern UI/UX *** If no ...
Chase overdue invoices by telephone, email, and letter within agreed timescales. * Maintain accurate records of all chasing activity and ensure that all communication with customers is logged
... letter of credits, bank guarantees, SBLCsConsolidate and grow the payments, Deposit and remittance business from the acquired portfolio of customersGenerate referrals for commercial real estate ...
The candidate will need to translate and extract information from the English application to complete the Chinese Cover Letter. * Assist department head to conduct geography, industry and sector ...
You'll be working alongside a supportive team to answer and resolve customer queries and complaints via email, letter and telephone, ensuring any issues are addressed quickly and to the highest ...
To apply for the data administrator role, send your CV and a short cover letter to Jagan Deehan, head of data and business support, at jagan@newfinancial.org including: • why you are interested in ...
North East London In the cover letter section, please share and upload your best Jägermeister memory with us to be in for a shot! BACKGROUND We're Jägermeister UK, you might have heard of us... We ...
Applications without a cover letter will not be considered. * COMPANY SUMMARY Eccord is a leading residential property search and property management company specialising in prime central London
Cover letter & CV Are you passionate about creating inspiring and informative content, and the power of print to deliver it? Then join the Build It team! Castle Media is looking for an Editor (12 ...
Honor Lea, Lewisham If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to ...
Please note that only applications supported by a cover letter will be considered.
Please submit a cover letter and the contact details of two referees. In your covering letter, please include: * Where you saw this position advertised * What it is that interests you about this job ...
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