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Dear Doris, We are excited to announce a new opportunity for the position of Telecare Response Officer with the Greenwich Telecare Service. This 24-hour emergency service supports elderly and vulnerable individuals, helping them maintain independence through assistive technology in their homes. Key Responsibilities: As a Telecare Response Officer, you will: Provide on-site support to residents, including helping them off the floor and administering first aid. Deliver exceptional service to some of the borough’s most vulnerable residents. Work 12-hour shifts (4 on, 4 off), including nights, weekends, and bank holidays. Pay rate : £16.82 - £20.96 Candidate Requirements: We are looking for individuals who: Possess excellent customer service and interpersonal skills. Have a solid understanding of the Telecare service. Are enthusiastic and committed to delivering high-quality care. Can handle distressing or emergency situations with calm and professionalism. Communicate effectively and work well under pressure. Hold a full UK driving license. Must have 5 years reference. Have enhanced DBS check If you meet the criteria or know someone who would be a perfect fit, please get in touch with us. We value referrals and will compensate successful referrals in line with our referral policy.
· Safety of team and equipment/assets at all times. Collaborate with a team to ensure the safe and efficient delivery of aircraft services, while fostering a welcoming atmosphere for customers, crew and guests. ensuring efficient and accurate communication through various methods to accomplish operational tasks. Operate / drive / stage ground service equipment, including ground power units, tugs, vehicles, stairs, and floor cleaning equipment, to maintain the Jetex London hangar. Be trained in Manoeuvring Area and Air Traffic Control (ATC) procedures to tow aircraft to and from various facilities on the airfield. Chock and cone aircraft in line with Jetex SOP’s and safety guidelines. Provide Opportunities to support Training at Jetex London. Professional and friendly customer service while exhibiting a positive and helpful attitude, consideration and courtesy to everyone at all times. Accurately input and record parking histories and services performed for customer aircraft. Complete Daily GSE and Vehicle checks. Abide by Biggin Hill Airport emergency response procedures when/if critical events occur. Recommend improvements to Jetex standards, administrative procedures, facilities, methods, and practices to relevant management. Hazard/Safety awareness related to work area and other equipment’. Ensure a high degree of customer service, attentiveness, speed, and control error rates, whilst maintaining consistency in services. Assist in maintenance and safe usage of all ramp equipment airside. Full PPE when on airside. • Required to wear and maintain professional uniform. • Follow safety regulations, company policies, and guidelines from Jetex/London Airports. • Wing walking and marshalling to ensure safe services. • Check aircraft compartments/doors to avoid any damage when loading and offloading. • Load/offload baggage/cargo from aircraft/cart/vehicle in a safe manner using the proper lifting techniques. • Follow the instructions of the Equipment Operator/Ramp Manager and Duty Officers/Coordinator. · Provide aircraft services as requested by management or customers, including lavatory servicing, ground power, potable water, parking assistance, marshalling, catering delivery, and towing. • Knowledge of all equipment and be able to use /identify suitable tow bars. • Provide assistance for Pushback/tow operation. • Constantly checking on FOD and clearing as required. • Read tags and segregate loads based on information received either from supervisor/tags. • Handling/sorting of tools, materials, equipment and supplies. • Staging, driving and operating technical equipment (if licensed) when instructed by supervisors. • Any other duties assigned by Line Manager.