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  • Events Sales Manager
    Events Sales Manager
    hace 7 horas
    Jornada completa
    London

    Assist the Events Sales team to deliver outstanding events for all of our guests. • Work alongside the Event Sales Team, Guest Services, Kitchen and Banqueting teams, • To understand and be fully conversant with Opera, the website, intranet, e-mail, and other office applications., • Have previous experience with working with an event sales operating system (such as Delphi, HART, Salesforce etc)., • To meet prospective clients and conduct show-rounds for both arranged appointments and ad hoc visitors, for Events and Groups business, • To assist the Group and Events Sales Team in negotiating for business, including hotel site inspections and the entertainment of clients, travel agents etc, • To collate and organise all pre event details to include event schedules, external suppliers, rooming lists, deposit schedules and food and beverage detail., • To meet with prospective couples for weddings, managing their full details, attending menu tastings as well as overseeing the wedding on the day., • To finalise event invoices and manage final payments., • To be responsible for the communication of all Event and Group activity to the front line team, through the distribution of timely and detailed Banqueting Event Orders, memo’s, summaries and in the providing of support for the hotel departments for all requirements of the guest arrival, stay and departure, • To actively promote and up-sell the services and facilities available to guests within the hotel, promoting profitable revenue from other outlets (e.g. restaurants, spa, polo, valet etc), • Health & Safety, • Comply with all statutory and company health and safety, fire, bomb and security regulations, • Ensure job required certificates are kept up to date, • Flexibility, • Along with your main duties you may be asked to complete other tasks and duties as and when necessary and reasonably required, • You may on occasion be required to adjust your hours of work to cover the business needs., • You will be required to work at least one Saturday a month

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  • Junior Sous Chef - New Opening - Thai Cuisine
    Junior Sous Chef - New Opening - Thai Cuisine
    hace 5 días
    £42000 anual
    Jornada completa
    London

    Plaza Khao Gaeng are seeking a Junior Sous Chef to join their team at their new opening in Central London, due to open Spring 2026. The successful candidate will be friendly, personable and passionate about all things food and drink. The successful candidate will have previous relevant experience and passion for Asian cuisine. This is a fantastic opportunity for an experienced Junior Sous Chef looking for a new role in an award winning, critically acclaimed group Plaza Khao Gaeng Khao gaeng broadly means ‘curry over rice’. Plaza Khao Gaeng is a Southern Thai restaurant, a celebration of the coast to jungle cuisine. It’s a kaleidoscope of curries thick with fresh coconut milk and aromatic curry pastes, fermented fish for depth, and searingly hot stir fries with cooling herbs alongside. Khao gaeng restaurants fill the space around them the more popular they become. Plaza is inspired by one such place that has taken over an old movie theatre in Bangkok. Curries set out in gleaming trays fill the entrance under the faded façade and up the stairs to the box office. This anytime comfort food provides pause in a place cool and quiet from the bustle of the street below. The Position As Junior Sous Chef, you will be responsible for ensuring the delivery of consistent, high quality and innovative dishes throughout the operation. Working closely with the senior team; you will assist in managing the overall kitchen operation, If you have the following, then we want to hear from you: • Previous experience as a Junior Sous Chef or Senior Chef de Partie in a high-quality Restaurant;, • Knowledge or passion for Thai cuisine (preferred), • Strong awareness of trends and seasonality of produce;, • A highly creative approach to your work with excellent attention to detail;, • Proven ability to manage, train and motivate a kitchen brigade;, • A working knowledge of health and safety, compliance and procedures; This is a very exciting opportunity not to be missed for a talented Junior Sous Chef eager to join a restaurant group with ambitious plans. Benefits Dining & Hospitality • Lunch for 2 after probation, • Up to 50% off dining across JKS restaurants, • CODE App membership - Discount at some of the UK's best restaurants Health & Wellness • Discounted gym membership with up to 25% off at 4,000+ venues across the UK, • 24/7 Doctor & prescription services for peace of mind healthcare, • 8 free counselling sessions to support your mental wellbeing, • Employee Assistance Program providing confidential support when you need it, • Health, legal, money and debt support services available Entertainment • Up to 55% off cinema tickets, • Up to 25% off UK attractions (London Eye, Thorpe Park, SEA LIFE, and more), • Up to 15% cashback at 70+ major retailers across the UK Financial Support • Wagestream - stream a portion of your pay earlier when you need it, • Access to financial advice to help with your financial planning, • Company donations for your involvement with charities Special Occasions & Recognition • Wedding gift & newborn care package - celebrating your big occasions, • Staff parties & long service awards recognising your commitment, • Employee referral scheme - earn up to £600 per referral, • Additional holiday for every year with us (rising to 30 days)

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  • Guest Experience Manager
    Guest Experience Manager
    hace 5 días
    Jornada completa
    London

    Guest Experience Manager - Cove Cannon Street London We believe in simplicity, beauty and efficiency. Ever the curious, it’s about little things. Big things. Unexpected things. We are part of our local community and they are part of us. We believe in creating authentic, localised experiences for our guests. There are no boundaries, in your role as Guest Experience Manager, as you will be responsible for your team in providing all the reassurance our guests need to relax into their stay. Experiences they won’t find anywhere else. In this role you will be responsible for; - • Using your intuition to curate memorable experiences, to ensure our guests come back for more., • Creators of authentic experiences and sanctuaries for our guests from the moment they book, to when they arrive and leave. Immersing you, and your team into the local community to collaborate with local businesses in any way we can., • Support and deliver the guest experience through face-to-face interactions when guests are not receiving virtual support via our dedicated app. Ensuring all guest queries are provided and answered in an efficient and effective way., • Liase with edyn’s central Guest Services team, as the point of contact and reference for updates and activity of guest interactions via our dedicated app., • Ensure all properties operate within all health & safety and fire safety guidelines, ensuring team and guests alike are safe and secure., • Collaborate and network with the team through building connections virtually and in person to create an engaging, fun and creative way to forge commitment, learnings, passion and understanding across the brand and properties. What we look for. - • Previous management experience within hospitality is highly desirable (hotels, student living, hostels, build to rent accommodation, including wider hospitality sectors also etc)., • Previous team management experience., • An engaging people manager, who is able to collaborate and network with their teams through building connections virtually and in person through fun and creative ways to forge commitment, learnings, passion and understanding across the brand and properties., • Tech savvy, someone who does not shy away from tech-based resolutions and interaction., • Clear verbal/written communication proficiency., • Flexible and adaptable approach with a can-do attitude. But most importantly, you will be human like us. Your decisions and ways of being will be inspired by our values that have been created and defined by our people; The Courage to Question, Evolve and Be Human. Our benefits. • Competitive salary, • Bonus scheme, • Excellent travel and development opportunities, • 25 days’ holiday (Inc bank holidays and the option to buy more), • Wellbeing benefits (cash plan and an Employee Assistance Programme), • Free nights in our properties, • Recognition schemes, • Pension (the tax efficient way), • Sick pay, • Other benefits tailored to you Our natural habitat. We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. Not many Londoners live in the Square Mile, but for the duration of your stay, you can do just that. Mansion House station is minutes away and if you’re working in The City, the Bank of England and offices such as Deloitte and Accenture are on the doorstep. You’ll also have a whole host of restaurants and bars to choose from, and across the river, the South Bank and Borough Market to explore too. The Shard is nearby for sky-high dining, as is the Barbican for a spot of culture at the weekend. About edyn. Here at edyn, we believe travel should be a rich journey of discovery. Our brands – Cove, Locke and SACO – offer soulful hospitality firmly rooted in their local neighbourhoods. Together, we’re creating sanctuaries for free-thinking urbanites across Europe. About Cove. Unlike other hotels, we’re not into labels. We’re into living. Cove offers guests a space like no other – carefully designed, uncluttered apartments that allow each person to make the most of every moment, and every mode. These day’s it’s not about clocking in then logging off, presenting then partying, or even weekdays and weekends. It’s about undivided, seamless living. Flowing from one mode to the next without interrupting. Working comfortably. Living efficiently. Blurring borders and being together, but with enough space for our guests. Work/life balance has changed, and we’re here for the future. Diversity, Equity, and Inclusion Statement edyn’s Purpose is to build brands designed around Soulful Hospitality -we create sanctuaries where free thinkers can nourish and enliven their souls. This is only possible if the growth of our company is centred around a deep respect for humanity. Everyone at edyn should feel free and safe to express their ideas, state their opinions and share their lived experiences in an environment of openness, tolerance, and curiosity. This principle sits at the heart of our approach to improving diversity and inclusion. We have established goals and supporting commitments which will help us ensure that everyone in edyn feels a sense of belonging, regardless of their background or identity. We are on a DEI journey that we have yet to complete, and we acknowledge our failures or weaknesses as we discover them. Our principle & goals are clear, and we travel together to seek to drive change, evolve ourselves and the edyn community.

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  • Cleaner (Part Time)
    Cleaner (Part Time)
    hace 7 días
    £14705 anual
    Jornada parcial
    London

    Post: Cleaner, Part-time, Permanent Responsible to: Head of Operations & Visitor Experience Hours of work: 20 hrs per week (four or five shifts each week including evenings and weekends) Remuneration: £14,705 This position is paid hourly through our PAYE payroll only Our Mission is to curate, support and facilitate people and ideas that make ethics matter in the world. Role Working in a team of two, the cleaners work in the Operations & Visitor Experience department reporting to the Head of Operations & Visitor Experience. They will ensure that the whole premises are presented to a high quality at all times by establishing a regular routine of cleaning throughout the building before, during and after events. In addition, routine deep cleaning needs to be established on a periodic cycle for areas that require such treatment. The Venue Conway Hall is a grade II listed building in Central London consisting of five separate event spaces and offices. The largest of which being the Main Hall capable of hosting up to 400 visitors across two floors. In addition to our regular programme of lectures and concerts we also operate as a private hire venue hosting Conferences, Meetings, Lectures, Concerts, Workshops, Wedding receptions, filming and more. Key tasks • Follow a cleaning schedule across offices, the library and hire spaces, with any additional cleaning to be agreed., • The entrance from outside the building through to the foyer of Conway Hall is to be immaculate, in terms of its appearance and cleanliness, at all times, with attention to detail given to all surfaces and a systematic cycle of ‘deep’ cleaning given to inaccessible or ‘problem’ areas., • Being a keyholder and bearing responsibility for locking and unlocking the building safely., • Managing waste and liaising with the Operations Manager and Duty Managers on any issues around collection, or general operations waste management., • Liaising with the Operations Manager and Duty Managers to ensure adequate supplies of cleaning and washroom materials. Other • Comply with Conway Hall’s policies., • Undertake training, as required., • Any other reasonable duties as required by the Head of Operations & Visitor Experience. Person Specification Essential Criteria • Attention to detail, and a conscientious attitude to work., • Understanding or willingness to learn health and safety protocols around storing and using cleaning materials., • Understanding or willingness to learn how to manage risks, including slip hazards, manual handling, or working at height., • Ability to work independently and as part of a team, • Understanding of building security concerns, managing keys and maintaining a secure environment., • Desirable experience/skills, • Cleaning a public building, • Lone working experience, • Permission to work: You will need to provide evidence that you have the necessary permission to work in the UK. Terms Hours: To suit the needs of the business. Some evening and weekend working will be required. By mutual agreement, more hours may be available to support busy events, or to cover gaps in the front of house rota, paid as overtime on an hourly basis. Holidays: Pro rata 24 days per annum, plus one week over the Christmas holiday period, (all based upon 20 hours per week). Probation period: Three months Pension: An optional stakeholder pension scheme is available. Employee contribution of 3% is matched by 5% from the employer. Job Types: Part-time, Permanent Work Location: In person Applications close Thursday 23rd April with Interviews planned to take place on Wednesday 29th April

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  • Operations Manager
    Operations Manager
    hace 5 días
    Jornada completa
    London

    Job Title: Operations Manager Purpose: The Operations Manager is responsible for overseeing the day-to-day operations of the aparthotel to ensure exceptional guest experiences, operational efficiency and adherence to brand standards. This role involves managing multiple departments, optimising processes, and driving profitability while maintaining high levels of service quality. Responsible to: Cluster General Manager Location: Locke London Tower Bridge Property based working 40 hours per week, 5 days over 7, reflecting business needs covering evenings and weekends where required. KEY RESPONSIBILITIES 1. Operational Management • Manage and coordinate all hotel departments, including Front Office, Housekeeping, Food & Beverage, Maintenance, and other operational departments., • Ensure compliance with health, safety, and legal regulations., • Monitor daily operations to maintain smooth functioning and resolve issues promptly. 2. Guest Experience • Maintain high standards of customer service and guest satisfaction., • Handle guest complaints and feedback professionally, ensuring timely resolution., • Implement initiatives to enhance guest loyalty and repeat business. 3. Financial & Revenue Management • Assist in budgeting, forecasting, and cost control measures., • Monitor departmental expenses and implement strategies to maximize profitability., • Assist General Manager to optimise occupancy and ADR (Average Daily Rate). 4. Staff Leadership & Development • Recruit, train, and mentor department heads and team, • Conduct performance reviews and implement development plans., • Foster a positive work culture and ensure compliance with HR policies. 5. Quality & Brand Standards • Ensure all departments adhere to brand standards and operational SOPs., • Conduct regular audits and inspections to maintain quality and consistency., • Drive continuous improvement initiatives. 6. Strategic Planning • Contribute to long-term operational strategies aligned with business goals., • Identify opportunities for innovation and efficiency improvements., • Support sustainability and corporate social responsibility initiatives., • Skills & Competencies, • Strong leadership and people management skills., • Excellent communication and problem-solving abilities., • Financial acumen and understanding of hotel revenue streams., • Knowledge of PMS , POS and operational software., • Ability to work under pressure and adapt to changing priorities., • Qualifications, • Bachelor’s degree in Hospitality Management or related field (preferred)., • Minimum 5 years of experience in hotel operations, with at least 2 years in a managerial role., • Proven track record in managing multi-department operations including F&B

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  • Head Chef
    Head Chef
    hace 8 días
    £46000–£48000 anual
    Jornada completa
    London

    Caffe Concerto is seeking potential Head Chefs for the restaurants located at Central London, who will be directly responsible for all kitchen functions including food purchasing, preparation and maintenance of quality standards; sanitation and cleanliness; training employees about methods of cooking, preparation, plate presentation and cost control. Job Description : § Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portion, cooking and serving standards. § Make employment and termination decisions including interviewing, hiring, evaluating and disciplining kitchen employees. § Fill in where needed to ensure customer service standards and efficient operations. § Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner. § Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s maintenance programs. § Work with restaurant managers to plan and price menu items. Establish portion sizes and prepare standards recipe cards for all new menu items. § Ensure that all products are ordered according to predetermined product specifications and received in correct unit count and condition and deliveries arc performed in accordance with the restaurant's receiving policies and procedures § Control food cost and usage by following proper requisition of products from storage areas, product storage procedures, standard recipes and waste control procedures. § Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis. § Schedule kitchen staff as required by anticipated business activity while ensuring that all positions are staffed when and as needed and staff cost objectives are met. § Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures. § Oversee the training of kitchen personnel in safe operation of all kitchen equipment and utensils. § Responsible for training kitchen personnel in cleanliness and sanitation practices. § Responsible for maintaining appropriate cleaning schedules for kitchen floors, mats, walls, hoods, and other equipment and food storage areas. § Check and maintain proper food holding and refrigeration temperature control points. § Provide safety training in first aid, lifting and carrying objects and handling hazardous materials. Qualifications: § A minimum or 5 years of experience in varied kitchen positions including food preparation, cooking, fry cook and expediter. § At least 6 months experience in a similar capacity. § Must be able to communicate clearly with managers, kitchen and floor personnel and customers. § Be able to reach, bend, stoop and frequently lift up to 50 pounds. § Be able to work in a standing position for long periods of time (up to 9 hours). JOB RESPONSIBILITIES § Each branch of Caffe Concerto has a General Manager and two Assistant Managers and a Head Chef § Head Chef generally are responsible in a way for assisting the head office with all of the administrative and human-resource functions of running the business, including recruiting new employees and monitoring employee performance and training. § The Head Chef is responsible for all food preparation activities, including running kitchen operations, planning menus, and maintaining quality standards for food service. § Head Chefs estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies. They plan for routine services or deliveries, such as linen services or the heavy cleaning of floor or kitchen equipment, to occur during slow times or when the dining room is closed § Head Chef interview, hire, train, and, when necessary, fire employees with the operational manager’s permission. Retaining good employees is a major challenge. § Head Chef direct the cleaning of the kitchen areas and the washing of tableware, kitchen utensils, and equipment to comply with company and government sanitation standards. § Head Chefs schedule work hours, making sure that enough workers are present to cover each shift. If employees are unable to work, managers may have to call in alternates to cover for them or fill in themselves when needed. Managers have to keep the Timetable within budget without affecting the performance of the business. § Head Chefs may recruit employees by contacting agencies numbers can be found in managers contact list, or by reviewing CVs of applicant who drop these CVs at the branch. Managers oversee the training of new employees and explain the establishment’s policies and practices. Make sure that all staff has signed the health and safety forms. § Head Chefs must be good communicators. They need to speak well, often in several languages, with a diverse clientele and staff. They must motivate employees to work as a team, to ensure that food and service meet appropriate standards. Managers also must ensure that written supply orders are clear and unambiguous. § Head Chefs also monitor the actions of their employees and patrons on a continual basis to ensure the personal safety of everyone. They make sure that health and safety standards and local liquor regulations are obeyed. § Finally, head chefs are responsible for locking up the establishment, checking that ovens, grills, and lights are off, and switching on alarm systems Package : § Salary 46,000 to 48,000 Including Service Charge § Job Type Full Time, permanent. § Free staff Food § Staff Discounts on food & drinks § Training courses § Pension Scheme § Paid Holidays

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  • Reservation Agent
    Reservation Agent
    hace 6 días
    Jornada completa
    London

    Trump International Doonbeg is a coastal haven, hidden on a sheltered corner of the Wild Atlantic Way where world-class golf meets an intimate Spa, amazing food and access to the best activities, culture, heritage and one of the most picturesque settings Ireland has to offer for conferences, meeting, incentives and special events. Recognised among the best championship Links Courses in the world and named best Golf Resort in Ireland by the Irish Golf Tour Operators Association. At the heart of the resort is the Irish Country house hotel with one of Ireland's best Hotel Restaurants, the Ocean View Restaurant, and Ocean is a recurring theme, ever present with stunning views of the rolling waves and the rugged landscape stretching as far as the eye can see to the Cliffs of Moher. Trump International Doonbeg is home to a proud and motivated workforce of over 300 staff during high season, offering a world class 5 Star Hotel workplace, with the beauty and balance of west Clare living. Job Title: Reservations Agent Department: Reservations Responsible To: Reservations Manager /Revenue Manager Type of Contract: Seasonal Main Purpose of Job: • To ensure that reservations are dealt with in a professional effective manner while maximising room and golf revenue using our systems to achieve this. This will be achieved through extending excellent customer service to all our guests., • To ensure that the department provides a high level of customer service and meets the Forbes brand standard for all reservations., • To be proficient using our PMS Opera, Opera Cloud, Lightspeed (Golf system), Book 4 Time (Spa system) and Res Diary (Restaurant system) and any new systems introduced. Training will be provided for staff if they do not have operational knowledge of the systems., • To process reservations via the telephone and or email in an efficient and courteous manner, requesting all relevant information to make the Reservation. Thus, ensuring we have all the required information which is communicated to all relevant hotel departments–ensuring we meet and exceed guest expectations., • To ensure that Housekeeping & Front Desk and other operations departments are aware of any special requirements for guests and VIP guests within the daily and weekly communication meetings, ensuring all guest requests are exceeded., • To possess a strong knowledge of the region, the resort amenities, bedrooms, and suites and therefore sell all aspects of the resort., • Follow the Revenue strategy as set out by the Revenue manager via Opera. Be familiar with Special offers and promotions on and offline., • To ensure that a form of payment is secured for all reservations processed., • To focus on all up-selling opportunities, promoting the various levels of accommodation on offer., • Assist in training new personnel on all-reservations standards and procedures., • Continuously report proactively on risks and opportunities to the Revenue Manager so that insight is created for team decision-making., • To be able to use your initiative and plan for the future and possible consequences. Being pro-active in getting tasks done and exceeding expectations of both guests and colleagues where possible., • Support & respect team members on a day-to-day basis., • Be knowledgeable on creating groups on our pms (Opera) including weddings, as assigned by the Revenue manager. Liaise with Brides & Grooms throughout the wedding process., • Meet the grooming standards as laid out by the company., • Familiarise yourself with our Circle of Commitments which link to the desired behaviours that we expect all our employees to display., • To undertake special duties or work outside the normal daily/weekly routine, • To communicate sales enquiries for Rooms, Golf, Meeting rooms & dining to the Revenue and Sales manager as appropriate., • Review no-shows and cancellations and process charges according to the hotel policy, • Liaise closely with the front office team as required on a daily basis., • Familiarize yourself with our Trump Cornerstone & participate in Trump Talk Daily., • Participate in Company training programmes as required., • Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel which can include day, evening and Saturdays & some bank holiday Mondays. (9am-5pm, 10am-6pm). Flexibility required., • To have a thorough knowledge of and adherence to the law with regard to the following company regulations: Fire regulations and procedures Health and safety regulations., • Use discretion when dealing with guests at all times, adhering to GDPR rules & regulations., • To fulfil your obligations under the Health & Safety at Work Act 1989 and any revisions or additional legislation made thereto., • To ensure that reasonable care is taken for the health and safety of yourself, other employees, guests and any other person on the premises., • To keep your work area tidy and safe and report any hazard, accident, loss or damage to management., • To be aware of trained first-aid personnel on the premises and the location of the first aid box., • To observe all safety rules and procedures, including those laid down in the Health & Safety Statement for your place of work., • To carry out and promote fire and accident drills as directed by the hotel safety officer. OTHER DUTIES: • The above is not intended to be an exhaustive list and you will be expected to comply with any reasonable requests or duties as directed by management. QUALIFYING CRITERIA • Computer literacy – word, excel, • Proven track record., • Professional Telephone etiquette, • A good mathematical skill base, • Effective organisational skills., • Strong team player, • Excellent communication skills both written and verbal., • Positive attitude, cheerful and courteous demeanour., • Ability to remain calm whilst under pressure. BENEFITS • Discounted staff and friends and family rates available in other group properties in the United States & UK., • Discounts in our Spa, Hotel & Golf course., • Opportunities to develop and grow through assisted educational opportunities., • Regular staff appreciation initiatives., • Regularly stocked canteen for meals, snacks and beverages while on duty, • Free Car parking., • Sick Benefit scheme., • Personal locker where required., • Opportunity to learn and play golf out of hours plus the opportunity to invite golf guests at a reduced rate., • Use of fitness centre out of season.

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  • Assistant Bar Manager
    Assistant Bar Manager
    hace 13 días
    £15–£17.5 por hora
    Jornada completa
    London

    The Queens Head has been pouring pints since 1738 and still serves as Soho's cosy and proudly independent local. We're a wet-led pub - no kitchen, just great beer, great atmosphere, and great people. We champion quality beer, support independent breweries, host live music every Sunday, and pride ourselves on being an inclusive, welcoming space for all. We're looking for an experienced and passionate Assistant Pub Manager to help lead our team and keep the Queens Head running at its very best. Reporting to: Bar Manager, Head Office team Responsible for: Bar Staff, Supervisors, and Door Staff Job Summary • Take full responsibility for your shifts, ensuring the pub is well-managed and operating at its best from open to close, • Manage, lead, and motivate the team to deliver exceptional results, • Set the tone for a fun, welcoming atmosphere that keeps both customers and staff happy, • Make sure every guest leaves having had a brilliant experience with great products and service to match, • Get to know your regulars, build real relationships, and play an active role in growing the business, • Keep on top of compliance - you know the rules and make sure the team does too, • Hold high cleanliness standards and make sure checklists are followed correctly, • Oversee stock and cellar management, including regular line cleans, • Manage customer flow effectively - making smart use of space, balancing walk-ins and bookings, and keeping an eye on capacity to maximise turnover without ever compromising on customer experience or compliance Why Work With Us? • You'll be based in the heart of Soho - one of London's most exciting neighbourhoods, on the doorstep of world-class theatres, restaurants, and bars, • We've got something a lot of Soho venues don't - a genuine community feel with a loyal, friendly crowd who keep coming back, • We're independently run with a hardworking, fun, and inclusive team in a proudly LGBTQIA+ friendly environment, • 40 hours a week with a fair and considerate rota, plus overtime opportunities, • Weekly pay, • 28 days paid holiday a year, • A weekly drinks tab - you earn £1 for every hour you work, • 20% discount for you, your friends, and family, • Paid external training courses and career development opportunities, • Staff days out, brewery tours, and supplier visits throughout the year, • Christmas and summer parties Who Are You? • Someone who leads by example, takes pride in being professional, and knows that a great team starts with a great attitude at the top, • A team player who keeps communication strong and brings positive energy to those around them, • Hospitable by nature, with the ability to make customers and staff feel welcome and at ease, • Passionate about hospitality and pubs, with a genuine interest in industry trends and product knowledge, • Cool, calm, and collected when things get busy. But doesn't switch off when it quietens down - you use the slower periods to keep standards high, the team engaged, and the pub in great shape for when it picks back up., • Presentable and confident when talking to customers and representing the venue, • Aware of health and safety responsibilities and takes them seriously Must Haves: • You've managed a team before and know how to get the best out of people, • Reliable - great timekeeping and attendance matter to us, • Solid knowledge of draught dispense, beer, wine, and spirits, • A Personal Licence holder, • Confident handling of conflict calmly and professionally, • Fluent in English, written and spoken, • Computer literacy is a must Desirables: • Experience with stock and cellar management, • Cask ale knowledge and experience in cleaning lines, • Used to putting together rotas and staff schedules, • Events and bookings management, • Professional social media management, • Happy to roll your sleeves up for basic maintenance when needed, • Worked alongside security before Pay: • Up to £17.50/h Think you're the right fit? We'd love to hear from you. Get in contact and tell us a little about yourself and why The Queens Head feels like the next step for you.

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  • Office Cleaner
    Office Cleaner
    hace 14 días
    £13 por hora
    Jornada parcial
    Bromley, London

    Location: Bromley South (cleaner preferably local to this area ) Hours: 3 hours per visit Times: After 6pm Days: Thursday & Friday Job Overview We are seeking a dedicated Office Cleaner to maintain a clean and hygienic working environment within our premises. The successful candidate will be responsible for ensuring all designated areas are kept tidy, sanitary, and presentable. Experienced cleaners only. The position requires a reliable, trustworthy and detail-oriented approach to cleaning tasks. Smart appearance and good communication skills along with a good knowledge of spoken English. Duties Clean and sanitise office spaces, including desks, mopping and vacuuming floors, marks from internal glass; Cleaning male/female bathrooms/shower rooms/toilets and urinals; Empty rubbish bins and replace liners regularly; Maintain cleanliness of kitchen and break areas; Use appropriate cleaning equipment and chemicals safely and effectively; Follow health and safety guidelines to prevent accidents or contamination; Report any maintenance issues or damages observed during cleaning routines. Skills Previous experience in commercial cleaning; Strong attention to detail with a high standard of cleanliness; Ability to work independently with minimal supervision; Good organisational skills to prioritise tasks efficiently; Knowledge of safe handling of cleaning chemicals and equipment; Reliable with a professional attitude towards hygiene standards and confidentiality; Physical stamina to perform cleaning duties; This role is ideal for motivated individuals seeking a structured environment where their efforts contribute directly to the overall cleanliness and safety of the workplace.

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  • Career Opportunities at Red Construction Group Ltd
    Career Opportunities at Red Construction Group Ltd
    hace 2 meses
    Jornada completa
    London

    Location: London & Various UK Project Sites Head Office: Dunstan House, St Cross St, Farringdon, London EC1N 8XA Join Our Growing Team Red Construction Group Ltd is a leading main contractor delivering high-quality residential, commercial, and mixed-use developments across the United Kingdom. Due to continued expansion and a strong project pipeline, we are seeking experienced, motivated, and professional individuals across multiple disciplines to join our London division and nationwide project teams. We invite applications for the following positions: 🏗️ Site & Project Management Roles Construction Director Project Director Project Manager Contracts Manager Site Manager Assistant Site Manager Site Supervisor Clerk of Works Works Manager 📐 Commercial & Cost Management Commercial Manager Quantity Surveyor Senior Quantity Surveyor Assistant Quantity Surveyor Estimator Cost Manager Procurement Manager Bid Manager / Tender Manager 🏢 Design & Technical Roles Design Manager Architect Architectural Technologist Structural Engineer Civil Engineer Building Services Engineer (M&E Engineer) CAD Technician BIM Manager / BIM Coordinator 👷 On-Site Trade & Skilled Roles General Operative / Labourer Bricklayer Carpenter / Joiner Electrician Plumber Groundworker Plant Operator Steel Fixer Painter & Decorator Roofer Scaffolder 🛡️ Health, Safety & Compliance Health & Safety Manager HSE Advisor Environmental Manager Quality Assurance (QA) Manager Compliance Officer Fire Safety Officer 📊 Planning & Support Roles Planning Manager Construction Planner Document Controller Scheduler Logistics Manager Office Manager HR Manager Finance Manager Accounts Administrator 🏘️ Specialist Roles Facade Engineer Temporary Works Coordinator Geotechnical Engineer Highways Engineer Utilities Coordinator Facilities Manager Building Control Surveyor Candidate Requirements Relevant academic and/or professional qualifications (where applicable) Proven experience within the UK construction sector Strong communication and organisational skills Commitment to quality, safety, and programme delivery Valid right to work in the United Kingdom What We Offer Competitive salary packages Career progression opportunities Ongoing professional development Dynamic and collaborative working environment Involvement in high-profile London and UK-wide projects Tony O'Farrell Divisional Director – London Red Construction Group Ltd Dunstan House, St Cross St Farringdon London EC1N 8XA United Kingdom

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