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We're looking for a French Speaking Customer Service Advisor to join our Customer Support team in Edinburgh. If you're fluent in French and English and enjoy helping people, you'll support customers via phone and live chat, assisting with flights, hotels and other travel-related enquiries while delivering an exceptional customer experience. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh - Hybrid (This is NOT a remote role). Salary: £26,800 Hours: Full time, 37.5 hours a week. Hybrid: Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in French and English RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. Why You'll Love Working Here: 33 days annual leave (including bank holidays) Hybrid working - 3 days in the office, 2 days from home (subject to training and performance) Monthly performance bonus $600 USD in annual Trip Coins to put towards your own travel Health Cash Plan covering dental, optical, physiotherapy, massages and more Free on-site gym or discounted memberships with Nuffield Health and PureGym Enhanced family leave, enhanced sick pay and an Employee Assistance Programme Life insurance worth four times your annual salary $450 USD employee referral bonus Continuous learning and genuine career progression - many of our leaders started in this role Regular team socials, free lunches, celebrations and recognition events Additional leave for parents/guardians and long service leave after 10 years What You'll Do: Deliver outstanding customer service across phone, live chat and email in both French and English. Support customers with flights, hotels and other travel-related enquiries. Take ownership of customer issues from first contact through to resolution. Deliver an empathetic, professional and efficient customer experience. Manage multiple customer conversations while maintaining accuracy and quality. Work collaboratively with colleagues to achieve team KPIs and service targets. Identify opportunities to improve the customer experience and internal processes. Represent Trip.com's values in every customer interaction. What You'll Bring Fluent spoken and written French and English (essential). Previous customer service, customer support, customer care or contact centre experience. Excellent communication and problem-solving skills. Confidence handling multiple live chats and navigating multiple systems simultaneously. Comfortable working towards KPIs and performance targets. Strong attention to detail and accurate typing skills. A positive attitude with the ability to adapt and learn in a fast-paced environment. Experience using CRM systems or customer service software is advantageous. Travel or tourism industry experience is desirable but not essential. About Trip.com Trip.com Group is one of the world's leading travel technology companies, helping millions of customers book flights, hotels, trains and holidays across the globe. With more than 30,000 employees across 30 countries, we operate global Customer Support Centres that provide 24/7 support in multiple languages. Our mission is simple: to make every journey the best it can be. Our Edinburgh team is home to colleagues from over 30 nationalities, creating a truly international and inclusive workplace where everyone is encouraged to learn, grow and develop their career. Many of our managers and senior leaders started their journey in this very role, making this an excellent opportunity to build a long-term career with Trip.com. If you're passionate about delivering exceptional customer service and want to join a fast-growing global business, we'd love to hear from you

We're looking for a Spanish Speaking Customer Service Advisor to join our Customer Support team in Edinburgh. If you're fluent in Spansish and English and enjoy helping people, you'll support customers via phone and live chat, assisting with flights, hotels and other travel-related enquiries while delivering an exceptional customer experience. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh - Hybrid (This is NOT a remote role). Salary: £26,800 Hours: Full time, 37.5 hours a week. Hybrid: Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in Spanish and English RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. Why You'll Love Working Here: 33 days annual leave (including bank holidays) Hybrid working - 3 days in the office, 2 days from home (subject to training and performance) Monthly performance bonus $600 USD in annual Trip Coins to put towards your own travel Health Cash Plan covering dental, optical, physiotherapy, massages and more Free on-site gym or discounted memberships with Nuffield Health and PureGym Enhanced family leave, enhanced sick pay and an Employee Assistance Programme Life insurance worth four times your annual salary $450 USD employee referral bonus Continuous learning and genuine career progression - many of our leaders started in this role Regular team socials, free lunches, celebrations and recognition events Additional leave for parents/guardians and long service leave after 10 years What You'll Do: Deliver outstanding customer service across phone, live chat and email in both Spanish and English. Support customers with flights, hotels and other travel-related enquiries. Take ownership of customer issues from first contact through to resolution. Deliver an empathetic, professional and efficient customer experience. Manage multiple customer conversations while maintaining accuracy and quality. Work collaboratively with colleagues to achieve team KPIs and service targets. Identify opportunities to improve the customer experience and internal processes. Represent Trip.com's values in every customer interaction. What You'll Bring Fluent spoken and written Spanish and English (essential). Previous customer service, customer support, customer care or contact centre experience. Excellent communication and problem-solving skills. Confidence handling multiple live chats and navigating multiple systems simultaneously. Comfortable working towards KPIs and performance targets. Strong attention to detail and accurate typing skills. A positive attitude with the ability to adapt and learn in a fast-paced environment. Experience using CRM systems or customer service software is advantageous. Travel or tourism industry experience is desirable but not essential. About Trip.com Trip.com Group is one of the world's leading travel technology companies, helping millions of customers book flights, hotels, trains and holidays across the globe. With more than 30,000 employees across 30 countries, we operate global Customer Support Centres that provide 24/7 support in multiple languages. Our mission is simple: to make every journey the best it can be. Our Edinburgh team is home to colleagues from over 30 nationalities, creating a truly international and inclusive workplace where everyone is encouraged to learn, grow and develop their career. Many of our managers and senior leaders started their journey in this very role, making this an excellent opportunity to build a long-term career with Trip.com. If you're passionate about delivering exceptional customer service and want to join a fast-growing global business, we'd love to hear from you

We're looking for a Dutch Speaking Customer Service Advisor to join our Customer Support team in Edinburgh. If you're fluent in Dutch and English and enjoy helping people, you'll support customers via phone and live chat, assisting with flights, hotels and other travel-related enquiries while delivering an exceptional customer experience. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh - Hybrid (This is NOT a remote role). Salary: £26,800 Hours: Full time, 37.5 hours a week. Hybrid: Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in Dutch and English RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. Why You'll Love Working Here: 33 days annual leave (including bank holidays) Hybrid working - 3 days in the office, 2 days from home (subject to training and performance) Monthly performance bonus $600 USD in annual Trip Coins to put towards your own travel Health Cash Plan covering dental, optical, physiotherapy, massages and more Free on-site gym or discounted memberships with Nuffield Health and PureGym Enhanced family leave, enhanced sick pay and an Employee Assistance Programme Life insurance worth four times your annual salary $450 USD employee referral bonus Continuous learning and genuine career progression - many of our leaders started in this role Regular team socials, free lunches, celebrations and recognition events Additional leave for parents/guardians and long service leave after 10 years What You'll Do: Deliver outstanding customer service across phone, live chat and email in both Dutch and English. Support customers with flights, hotels and other travel-related enquiries. Take ownership of customer issues from first contact through to resolution. Deliver an empathetic, professional and efficient customer experience. Manage multiple customer conversations while maintaining accuracy and quality. Work collaboratively with colleagues to achieve team KPIs and service targets. Identify opportunities to improve the customer experience and internal processes. Represent Trip.com's values in every customer interaction. What You'll Bring Fluent spoken and written Dutch and English (essential). Previous customer service, customer support, customer care or contact centre experience. Excellent communication and problem-solving skills. Confidence handling multiple live chats and navigating multiple systems simultaneously. Comfortable working towards KPIs and performance targets. Strong attention to detail and accurate typing skills. A positive attitude with the ability to adapt and learn in a fast-paced environment. Experience using CRM systems or customer service software is advantageous. Travel or tourism industry experience is desirable but not essential. About Trip.com Trip.com Group is one of the world's leading travel technology companies, helping millions of customers book flights, hotels, trains and holidays across the globe. With more than 30,000 employees across 30 countries, we operate global Customer Support Centres that provide 24/7 support in multiple languages. Our mission is simple: to make every journey the best it can be. Our Edinburgh team is home to colleagues from over 30 nationalities, creating a truly international and inclusive workplace where everyone is encouraged to learn, grow and develop their career. Many of our managers and senior leaders started their journey in this very role, making this an excellent opportunity to build a long-term career with Trip.com. If you're passionate about delivering exceptional customer service and want to join a fast-growing global business, we'd love to hear from you

We're looking for a Arabic Speaking Customer Service Advisor to join our Customer Support team in Edinburgh. If you're fluent in Arabic and English and enjoy helping people, you'll support customers via phone and live chat, assisting with flights, hotels and other travel-related enquiries while delivering an exceptional customer experience. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh - Hybrid (This is NOT a remote role). Salary: £26,800 Hours: Full time, 37.5 hours a week. Hybrid: Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in Arabic and English. RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. Why You'll Love Working Here: 33 days annual leave (including bank holidays) Hybrid working - 3 days in the office, 2 days from home (subject to training and performance) Monthly performance bonus $600 USD in annual Trip Coins to put towards your own travel Health Cash Plan covering dental, optical, physiotherapy, massages and more Free on-site gym or discounted memberships with Nuffield Health and PureGym Enhanced family leave, enhanced sick pay and an Employee Assistance Programme Life insurance worth four times your annual salary $450 USD employee referral bonus Continuous learning and genuine career progression - many of our leaders started in this role Regular team socials, free lunches, celebrations and recognition events Additional leave for parents/guardians and long service leave after 10 years What You'll Do: Deliver outstanding customer service across phone, live chat and email in both Arabic and English. Support customers with flights, hotels and other travel-related enquiries. Take ownership of customer issues from first contact through to resolution. Deliver an empathetic, professional and efficient customer experience. Manage multiple customer conversations while maintaining accuracy and quality. Work collaboratively with colleagues to achieve team KPIs and service targets. Identify opportunities to improve the customer experience and internal processes. Represent Trip.com's values in every customer interaction. What You'll Bring Fluent spoken and written Arabic and English (essential). Previous customer service, customer support, customer care or contact centre experience. Excellent communication and problem-solving skills. Confidence handling multiple live chats and navigating multiple systems simultaneously. Comfortable working towards KPIs and performance targets. Strong attention to detail and accurate typing skills. A positive attitude with the ability to adapt and learn in a fast-paced environment. Experience using CRM systems or customer service software is advantageous. Travel or tourism industry experience is desirable but not essential. About Trip.com Trip.com Group is one of the world's leading travel technology companies, helping millions of customers book flights, hotels, trains and holidays across the globe. With more than 30,000 employees across 30 countries, we operate global Customer Support Centres that provide 24/7 support in multiple languages. Our mission is simple: to make every journey the best it can be. Our Edinburgh team is home to colleagues from over 30 nationalities, creating a truly international and inclusive workplace where everyone is encouraged to learn, grow and develop their career. Many of our managers and senior leaders started their journey in this very role, making this an excellent opportunity to build a long-term career with Trip.com. If you're passionate about delivering exceptional customer service and want to join a fast-growing global business, we'd love to hear from you

We're looking for a Greek Speaking Customer Service Advisor to join our Customer Support team in Edinburgh. If you're fluent in Greek and English and enjoy helping people, you'll support customers via phone and live chat, assisting with flights, hotels and other travel-related enquiries while delivering an exceptional customer experience. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh - Hybrid (This is NOT a remote role). Salary: £26,800 Hours: Full time, 37.5 hours a week. Hybrid: Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in Greek and English RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. Why You'll Love Working Here: 33 days annual leave (including bank holidays) Hybrid working - 3 days in the office, 2 days from home (subject to training and performance) Monthly performance bonus $600 USD in annual Trip Coins to put towards your own travel Health Cash Plan covering dental, optical, physiotherapy, massages and more Free on-site gym or discounted memberships with Nuffield Health and PureGym Enhanced family leave, enhanced sick pay and an Employee Assistance Programme Life insurance worth four times your annual salary $450 USD employee referral bonus Continuous learning and genuine career progression - many of our leaders started in this role Regular team socials, free lunches, celebrations and recognition events Additional leave for parents/guardians and long service leave after 10 years What You'll Do: Deliver outstanding customer service across phone, live chat and email in both Greek and English. Support customers with flights, hotels and other travel-related enquiries. Take ownership of customer issues from first contact through to resolution. Deliver an empathetic, professional and efficient customer experience. Manage multiple customer conversations while maintaining accuracy and quality. Work collaboratively with colleagues to achieve team KPIs and service targets. Identify opportunities to improve the customer experience and internal processes. Represent Trip.com's values in every customer interaction. What You'll Bring Fluent spoken and written Greek and English (essential). Previous customer service, customer support, customer care or contact centre experience. Excellent communication and problem-solving skills. Confidence handling multiple live chats and navigating multiple systems simultaneously. Comfortable working towards KPIs and performance targets. Strong attention to detail and accurate typing skills. A positive attitude with the ability to adapt and learn in a fast-paced environment. Experience using CRM systems or customer service software is advantageous. Travel or tourism industry experience is desirable but not essential. About Trip.com Trip.com Group is one of the world's leading travel technology companies, helping millions of customers book flights, hotels, trains and holidays across the globe. With more than 30,000 employees across 30 countries, we operate global Customer Support Centres that provide 24/7 support in multiple languages. Our mission is simple: to make every journey the best it can be. Our Edinburgh team is home to colleagues from over 30 nationalities, creating a truly international and inclusive workplace where everyone is encouraged to learn, grow and develop their career. Many of our managers and senior leaders started their journey in this very role, making this an excellent opportunity to build a long-term career with Trip.com. If you're passionate about delivering exceptional customer service and want to join a fast-growing global business, we'd love to hear from you

Solution Consultant UK Wide – Hybrid / Remote. Competitive salary with excellent benefits and career progression. FNZ is a global platform provider transforming how wealth managers, insurers, banks and asset managers deliver investment solutions to clients. You will be a client-facing advisor, helping shape business outcomes, design platform solutions, and lead transformation initiatives that deliver real value. You will act as a trusted advisor to FNZ clients, translating business objectives into platform solutions, ensuring requirements are clearly defined and successfully delivered. You will be involved throughout the implementation lifecycle from discovery and design through configuration, testing, training and business readiness. • Client Consulting & Solution Design: Partner with clients to understand objectives, challenges and requirements. Define business outcomes, requirements, solution designs and Target Operating Models (TOMs). Refine project scope to ensure successful delivery. Provide expert guidance on FNZ platform capabilities and industry best practice. Act as the solution owner for bespoke client requirements., • Platform & Implementation Expertise: Lead the FNZ Model Wealth Solution (MWS) configuration for platform implementations. Translate business requirements into detailed solution documentation. Design platform integrations and operational workflows. Support functional reviews, technical design discussions and handovers to development teams. Verify defects and support delivery., • Business Transformation & Readiness: Advise on operating model design and transformation initiatives. Define service models, readiness activities and SLAs. Deliver customer training and knowledge transfer workshops. Help clients maximise value from FNZ technology and services., • Leadership & Collaboration: Provide leadership to project teams and junior colleagues. Promote continuous improvement and capability development. Collaborate with Delivery, Operations, Business Readiness and Production Support teams. Contribute to sales opportunities, solution sizing and new client engagements., • Note: We are converting to allowed tags only; original content included both essential and preferred experience listed below., • Experience in a Business Analysis, Consulting, Solution Design or similar client-facing role., • Ability to gather, analyse and translate complex business requirements into practical solutions., • Experience in a delivery, consulting or transformation environment., • Strong stakeholder management with the ability to influence at all levels., • Excellent written and verbal communication skills., • Highly analytical and commercially aware mindset., • Ability to take ownership and deliver outcomes in complex environments., • Degree or equivalent professional experience., • Experience within wealth management, investments, pensions, life insurance or broader financial services., • Understanding of platform-based operating models and digital transformation programmes., • Knowledge of financial services regulation and the regulatory landscape., • Experience working with wealth technology platforms and investment operations., • Previous consulting or client advisory experience., • Work with leading financial institutions globally and play a key role in delivering wealth management solutions., • Engage in large-scale transformation and platform implementation programmes., • Develop expertise across technology, consulting, operations and financial services., • Join a collaborative, innovative and high-performing global organisation with strong career development opportunities. FNZ is committed to opening up wealth by helping everyone invest in their future. We provide a global, end-to-end wealth management platform that integrates technology with business and investment operations for regulated financial institutions. We partner with world-leading financial institutions, with over US$2.5 trillion in assets on platform (AoP) and empower nearly 30 million people across all wealth segments to invest in their future. #J-18808-Ljbffr

Group Risk & Employee Benefits Advisor Manchester City Centre | Hybrid Working Up to £65,000 Basic + Uncapped Commission Six-Figure Earning Potential | Established Referral Network | Growth Opportunity Manchester Staff are exclusively partnering with a successful independent insurance brokerage as they continue to develop their Group Risk and Employee Benefits offering. This is a genuinely interesting opportunity for an experienced Group Risk professional who wants more than simply moving from one established consultancy into another. The business already has a successful insurance operation, an established client and referral network and ambitious plans for growth. They are now looking for an experienced specialist who can help them maximise the opportunity within Group Risk and Employee Benefits. The Opportunity You'll have the chance to become a key specialist within the business, working with SME and corporate clients across: • Group Life Assurance, • Group Income Protection, • Group Critical Illness, • Private Medical Insurance, • Wider Employee Benefits solutions This is a commercial, client-facing position combining technical Group Risk expertise with relationship development and new business. Importantly, you won't simply be joining a large existing Group Risk team and inheriting somebody else's way of doing things. There is genuine scope to influence how the proposition develops, build strong relationships across the existing business and play an important role in Caspian's longer-term growth within this market. What You'll Be Doing • Advising SME and corporate clients on Group Risk and Employee Benefits solutions, • Building relationships with business owners, HR Directors and senior decision-makers, • Developing opportunities through existing business relationships and referral channels, • Identifying and winning new business, • Conducting detailed client fact-finds and needs analysis, • Working with leading insurers to identify appropriate solutions, • Delivering compliant, tailored recommendations, • Developing long-term client relationships, • Building and managing a strong pipeline, • Contributing to the development of the wider Group Risk proposition Who We're Looking For We're particularly interested in speaking with people currently working within: Group Risk | Employee Benefits | Health & Benefits | Corporate Healthcare | PMI You could currently be a: • Group Risk Consultant, • Employee Benefits Consultant, • Senior Employee Benefits Consultant, • Group Risk Broker, • Employee Benefits Account Executive, • Health & Benefits Consultant, • Corporate Healthcare Consultant You'll need proven experience within Group Risk and/or Employee Benefits, strong corporate client exposure and the confidence to operate commercially. A broker or intermediary background would be particularly relevant. Why Consider It? For the right person, the attraction is the opportunity to have far more ownership and influence than might be available within a large established Employee Benefits team. You'll be joining an ambitious independent business where Group Risk represents a genuine growth opportunity rather than simply becoming another consultant within an existing structure. The package includes: • Basic salary up to £65,000, • Uncapped commission, • Six-figure earning potential, • Hybrid working following probation, • Manchester city-centre offices, • Established business and referral relationships, • Genuine opportunity to influence the development of the proposition, • Long-term career progression, • Incentives including European city breaks Interested? If you're already successful within Group Risk or Employee Benefits but would be interested in having a conversation about an opportunity offering greater ownership, commercial upside and the chance to help shape something as it grows, I'd be very happy to speak confidentially. Apply directly or contact Gill Twist at Manchester Staff for a confidential conversation. Manchester Staff is acting as a recruitment agency in relation to this vacancy. All applications and conversations will be treated in the strictest confidence. JBRP1_UKTJ

Innovid is the leading independent omnichannel ad tech platform, empowering marketers to create, deliver, measure, and optimize ad-supported experiences that people love. In 2025, Innovid and Flashtalking merged to create a transparent, scalable alternative to big-tech, walled-gardens, and point solutions across CTV, digital, linear, and social channels. As part of Mediaocean, Innovid is tied into the industry’s core ad infrastructure for omnichannel planning, buying, and billing. We are proud to lead the industry with our innovation, intelligence, and independence as the company best-suited to power the future of advertising. We are looking for a high-impact Senior Director, HR to join our global People team. This person will be the primary and sole focal point for everything people-related in EMEA - HR, performance, engagement, operations, culture, and more. They will own the full spectrum of HR responsibilities, from strategy to hands-on execution, ensuring that global HR processes work locally while driving clarity, consistency, and operational efficiency across regions. This is an ideal opportunity for an experienced HR professional who thrives in a fast-paced, multinational environment and is energised by both the strategic and operational dimensions of the role. • Act as the primary point of contact and trusted advisor for managers and employees across EMEA on all People matters — development, processes, policies, employee relations, and people practices., • Navigate complex employee relations matters with sound judgment, applying knowledge of local labour law and employment regulations across key EMEA markets (with particular depth in UK employment law)., • Coach and upskill people managers, building management capability across the region., • Champion Innovid's culture and values across EMEA, building a cohesive and inclusive regional environment that reflects the company's global identity., • Facilitate and drive employee engagement initiatives, acting on feedback and survey insights to continuously improve the employee experience., • Support DEI goals by ensuring equitable practices across all people processes in the region., • Drive consistency in HR practices across teams and locations by building reliable, sustainable workflows., • Support workforce planning, performance management, talent development, and organisational design in alignment with global frameworks., • Contribute to succession planning and talent pipeline conversations in partnership with global People leadership., • Own HR operational excellence across the region, including:, • Maintaining accurate employee data, contracts, and records; conducting periodic audits to ensure compliance with local requirements., • Supporting all stages of the employee lifecycle — onboarding, offboarding, internal moves, and day-to-day HR inquiries — ensuring a seamless and positive employee experience., • Executing back-office HR tasks and ad hoc projects to ensure a seamless and positive employee experience., • Partner with Legal, Finance, and external advisors where cross-functional expertise is required., • +10 years of proven experience as an HR Business Partner/Director supporting teams across EMEA, with strong knowledge of UK employment law and HR practices., • Experience leading an HR team within big multinational fast-paced companies, ideally in tech or similar environments., • Hands-on experience with HRIS/HCM systems (e.g., SuccessFactors, Workday, BambooHR, or similar)., • Excellent relationship-building, influencing, and communication skills, with the ability to work effectively across cultures, time zones, and geographies., • Strong project management and problem-solving skills, with close attention to detail and organization. Strong focus on execution and delivering results., • Ability to multitask and prioritize in a deadline-driven environment., • Intellectually curious, self-motivated, and an independent learner., • Bachelor’s Degree in HR, or a related field., • Ability and willingness to travel internationally as required by the role., • Flexible Working (Hybrid), • 27 days annual leave plus bank holidays, • Private Medical Health Insurance, • Pensions Scheme & Life Insurance, • Budget for professional development costs, • Season Ticket Loan Scheme, • Cycle to work scheme, • Give as you earn, • Eye test & occupational glasses reimbursement, • Classpass, • Nursery Scheme, • Employee Assistance Programme, • Professional development opportunities within our Learning & Development programs, • All of these benefits/perks are effective on the date of hire There is no such thing as the perfect resume, or someone that checks every box. At Innovid, we are generous with our time and knowledge, and always ready to teach. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day and add to Innovid. Equal Opportunity Employer: Innovid is an equal opportunity employer, committed to our diversity and inclusiveness. We consider all qualified applicants regardless of race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply. We are actively working to be an anti-racist organization. We're committing to creating an inclusive and equitable workplace for all of our employees. You can read more about our commitment to DEI here. If you are located within the EEA and subject to GDPR or are a California resident subject to the California Consumer Privacy Act,click hereto understand how Innovid processes your personal information and how you can exercise your rights. #J-18808-Ljbffr

Arup’s purpose, shared values and collaborative approach has set us apart for over 80 years, guiding how we shape a better world. We deliver transmission and distribution design projects globally. In the UK, we provide services from concept through to detailed design and construction for a wide range of clients, including established asset owners and new market entrants such as interconnectors and private wire schemes. As an example, Arup recently formed a joint venture with AECOM to serve as the design and consenting service partner for the UK National Grid’s Great Grid Partnership. Over a period of 8–12 years, we will help deliver key aspects of the transmission grid transformation, ensuring a resilient, low‑carbon energy network for the future. This is the UK’s largest grid modernisation programme, set to deliver five times more electricity infrastructure than has been built in the past three decades. These projects, part of the Accelerated Strategic Transmission Investment (ASTI) framework, will enhance the country’s energy backbone, supporting planned renewable developments such as wind farms in the North Sea and East Anglia coastline. By expanding and enhancing the grid, this programme will accelerate the transition to net zero, reduce reliance on fossil fuels, and drive down energy costs. This collaboration will drive a comprehensive design and construction program aimed at connecting clean energy to homes and businesses across England and Wales by 2030 and beyond. Watch this short clip to discover how Arup are shaping a better world and how you could be a part of it! Provide strategic and authoritative technical leadership across specific electrical engineering aspects of major transmission and infrastructure projects within the UK Great Grid Partnership and other similar projects. You will lead the design, assurance, and integration of all electrical elements of the works — including primary plant, protection and control, SCADA, earthing, auxiliary systems, commissioning, and interfaces with civil, structural and construction disciplines, ensuring seamless multidisciplinary coordination and high quality delivery that underpins the resilience and expansion of the national electricity network. This role combines technical direction, strategic planning, and delivery oversight, drawing on experience that spans substation works, cable routes, OHL, and largescale infrastructure programmes. It requires an individual who can influence at senior levels, provide technical assurance across multiple work packages, and represent the HV electrical engineering discipline in high stakes client and governance forums, scaling infrastructure programmes. • Provide organisation wide technical leadership., • Define and uphold best practice design methodologies and GGP technical governance standards, including integration with National Grid assurance processes., • Act as a trusted advisor to senior stakeholders, providing insight on constructability, engineering risk, programme readiness, and cross-discipline technical dependencies., • Drive consistency and technical excellence across bundles, ensuring alignment with GGP Charter behaviours., • Oversee design, assurance, and integration of electrical engineering deliverables including:, • Substation electrical design, including primary plant, busbar arrangements, switchgear, transformers, reactive compensation, earthing, lighting, small power and auxiliary systems., • Protection, control, automation and SCADA systems, including relay settings philosophy, control building interfaces, telecoms, metering and cyber-secure integration., • Cable and OHL electrical engineering interfaces, including ratings, bonding, insulation coordination, electrical clearances, commissioning requirements and energisation readiness., • Lead validation and mobilisation activities during design transitions, including review of incumbent designs, identification of design gaps, and optimisation opportunities., • Ensure electrical design inputs meet all programme milestones, budget constraints, and contractual requirements., • Promote digital engineering, modern methods, and integrated design solutions to drive quality, efficiency, and innovation., • Lead technical reviews, challenge assumptions, and provide authoritative signoff across complex electrical design packages., • Oversee risk management processes for electrical design, ensuring issues and lessons learned are captured, escalated, and actioned., • Ensure compliance with all health, safety, wellbeing, and CDM related requirements throughout design activities. related requirements throughout design activities., • Mentor, develop, and guide electrical engineers and interdisciplinary design teams, supporting capability uplift and succession planning., • Lead onboarding and transition support for new team members, ensuring continuity and knowledge transfer across bundles., • Foster a collaborative, high performing team culture that values learning, integration, and technical excellence., • Act as the primary technical interface with National Grid, partner organisations, contractors, and wider stakeholders., • Represent electrical engineering in design forums, site visits, technical meetings, and governance reviews., • Support tendering, cost optimisation, and technical strategy for bids and major programme investments., • Advocate for continuous improvement, enhancement of processes, and standardisation of tools/templates across the electrical engineering discipline., • Contribute to industry development in electricity transmission infrastructure engineering, representing the organisation in professional and regulatory forums., • Chartered Electrical Engineer (CEng IET) or equivalent, with extensive experience in major electricity transmission network infrastructure., • Proven leadership of multidisciplinary electrical design teams, including design assurance, technical governance, and stakeholder engagement., • Strong technical expertise across:, • HV substation primary plant, protection and control, SCADA, telecommunications, metering, earthing, auxiliary systems and commissioning., • Transmission substation electrical layouts, single line diagrams, schematics, interlocking, protection philosophies and equipment specifications., • HV cable and OHL electrical design interfaces, including ratings, earthing and bonding, insulation coordination, electrical clearances, testing, commissioning and handover., • Demonstrated ability to coordinate and integrate with civil, environmental, geotechnical, and structural disciplines., • Excellent communication and stakeholder management skills, with experience presenting at senior governance levels., • Experience of business development and work winning and working across the project lifecycle from concept to detailed design, including working for / with contractors., • Experience working to National Grid standards., • CDAE accreditation or familiarity with GGP assurance frameworks., • Proficiency with design tools such as CCMCAP, CDEGs, ETAP, Powerfactory and other electrical design platforms. Not ready to apply just yet, or have a few questions? Contact rebecca.davies@arup.com . Please note, to ensure we remain GDPR compliant do not send your CV directly to us via this email. At Arup, we care about each member’s success, so we can grow together. Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success. As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive – through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do. We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup’s legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts. We also provide Private medical insurance, Life assurance, Accident insurance and Income protection cover. In addition, you’ll have access to flexible benefits to help you look after all aspects of your wellbeing and give you the freedom and flexibility to find the best solutions for you, your family, and your individual needs. Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas – this drives our excellence. Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion – we aim to create a space for you to express yourself and make a positive difference. Discover more about life at Arup at https://www.arup.com/careers/life-at-arup/ We are committed to making our recruitment process and workplaces accessible to all candidates. Please contact rebecca.davies@arup.com to let us know if you need any adjustments throughout your application or interview process, and/or to perform the essential functions of the role. We will do everything we can to support you. Arup offer a hybrid working model and flexible working arrangements to support work-life balance. To understand what to expect next, please visit https://www.arup.com/careers/arup-careers-uk-application-process Stay safe online – Arup will never ask for your bank details as part of our recruitment process. All applications will be considered, and we will make every effort to respond within 72 hours of receipt. #J-18808-Ljbffr

hackajob is partnering directly with Perk to hire for this role. About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, were on a mission to power real work, with real impact. Were trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and were tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. At Perk, were driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If youre excited about having a real impact and shaping how millions of people experience work, wed love you on the team. Visit to learn more. We are looking for an ambitious and motivated Senior Sales Executive role to support the Sales team. In this role, you will be an instrumental part of achieving our ambitious goals within the UK&I market. The ideal candidate is an excellent English speaker, persevering and focused professional, who will partner with the wider SDR team to feed our sales funnel. The Role We are looking for a Senior Sales Executive to help us to achieve our ambitious goals. You are an excellent English speaker, a persevering and focused professional who will partner with internal teams to feed our sales funnel. This role is a perfect opportunity to grow within Perk, being part of a seasoned A-players Sales team in a position with professional development possibilities. You will learn from the best people, working within a fun and collaborative culture. Help us scale by selling a disruptive product, changing how organizations manage their business Travel & Spend. What will you be doing? Generate and close new UKI clients for our outstanding web-based technology as a specialist in Business travel and expenses management. Focus on selling to large SMB - MM clients that sit primarily within the £550K - £1.4M GMV bracket. Ability to understand our target prospects' needs, quantify their pain points and conduct high-level, relevant discussions with various stakeholders within each org, from Office Managers, Procurement to CFOs, explaining how the Perk Value Proposition aligns to their needs. Evaluate the existing infrastructure of the clients and consult the individual SaaS solutions. Present product demos, negotiate with multiple stakeholders and follow-up until closing the deal. Own the total sales process from the first touchpoint to contract negotiations. Master the sales forecast as well as the tactical planning. Stay up-to-date with new features and product launches. Help define and establish best practices together with wider TK teams. Monitor and report on sales performance analytics and forecasts. Drive own pipeline through Perk customer acquisition channels (own OB + encourage IB, SP & support SDR function). Deeply qualify customers to drive more complex orders (inc. FlexiTrip & Expense Contracts). Suggest innovative ideas to increase sales and improve customer experience. Building strong internal relationships in order to provide an excellent customer experience. What will you need to succeed? Exceptional English fluency (native or near-native). Strong communication, presentation, and public speaking skills. Solid understanding of organisational technical infrastructure. Proven experience managing the full sales cycle and contracting. Driven, ambitious, ethical, and sound in approach. Customer-centric mindset. Data-driven; values insights over opinions. Takes ownership and adapts comfortably to new challenges. Acts as a trusted advisor and consultant to the UKI team and customers. Open and committed to coaching, new ideas, and sales methods. Our Benefits: Receive competitive compensation and equity ownership in Perk Rest and recharge with 25 days of annual leave plus bank holidays Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex Plan for your future with our qualifying earnings company pension plan with Aviva Know that your loved ones are protected financially through your Life Insurance if the worst were to happen Rest assured that youre covered by income protection in case you experience a long-term sickness or absence Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus Join our unforgettable Perk events, including our spectacular annual summer party Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones Focus on your family with 12-16 weeks paid parental leave Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes Broaden your horizons with up to 20 "Work from Anywhere" days per year Stay savvy with access to a wide variety of discounts and rewards Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years Let us help you move to one of our hubs with relocation support Interview process: Talent Acquisition Interview - 30mins Virtual Assessment interview with two TL's - 60mins - Virtual Senior Leadership interview with SM and CM for the UKI team- 30mins IRL Values interview - 30mins virtual AI at Perk AI is embedded in how we work across every function. The tools you'll use day-to-day are AI-enabled so you can move faster and spend more time on the work that matters. In practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work - the invisible tasks that pull people away from the work only they can do - so you can focus on relationships and outcomes. We don't expect you to be an AI expert, but we do expect you to be curious and intentional about it. The bar is judgment: knowing when AI makes your work better, when to verify what it produces, and when to rely on your own expertise instead. We'll ask about how you use AI in your interviews, not to test tool knowledge, but to understand how you think about it. That reflects how we work every day. How We Work At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work. For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume. Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. Were an equal opportunity employer, which means youre welcome at Perk regardless of how you look, where youre from, or anything else that makes you, well, you. Protect Yourself from Recruitment Scams All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate. #LI-Hybrid JBRP1_UKTJ

About the role As a Field Sales Advisor, youll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to everyday life. This is a face-to-face, target-driven role where resilience, confidence and motivation are key. The starting salary is £26,228 + uncapped commission, with some top earners making £50k£70k. Day to day, youll: Work independently in your allocated patch, speaking with customers door to door Build rapport quickly and confidently with a wide range of people Understand customer needs and recommend the right broadband, mobile and TV entertainment packages Clearly explain pricing, deals and benefits Manage your own workload from first conversation through to close Take ownership of your results, targets and earning potential Youll be supported from day one. Youll start with a two-week, full-time induction (MondayFriday, 9am5pm), covering product knowledge, systems and sales skills. Ongoing coaching and peer support will continue once youre out in the field. "The training was very good, and the trainer was excellent in supporting us and delivering as much information as possible within the two-week period. I also absorbed a great deal once out in the field. I have now learned the products and services we offer, along with their pricing, which is vital. I can speak confidently with customers and position the offerings effectively, leading to successful sales." Jack Caird, Field Sales Advisor Our ways of working This is a full-time, field-based role working 37.5 hours per week, typically between 12pm and 8pm. Teams are aligned to home postcode, so youll need to live within the designated catchment area. Shift patterns and expectations will be discussed during the recruitment process. Accessible, inclusive and equitable for all Virgin Media O2 is an equal opportunities employer and we work hard to remove bias and barriers. We want everyone who joins us and everyone thinking about joining us to feel seen, heard and supported. When you work with us, youll have access to our award-winning employee network groups that champion allyship, connection and inclusion across the business. Who we are At Virgin Media O2, we connect millions of people across the UK through broadband, mobile, TV and entertainment. Our field sales teams play a key role in bringing these services directly to customers, helping them choose solutions that suit their homes and lifestyles. Were proud to be named one of the Financial Times Top 500 Best Employers for 2026. The must haves To be successful in this role, youll bring: A full UK driving licence Confidence starting conversations and working face to face with customers Resilience, motivation and comfort working towards targets Flexibility to work afternoon and evening shifts A positive, self-driven approach to work The other stuff we are looking for Previous experience in sales or a target-driven environment is beneficial. That said, mindset matters most. If youre confident, motivated to earn, resilient, comfortable working independently and keen to build your sales capability through training and support, this role offers strong earning potential and progression. What's in it for you Our benefits include Bupa healthcare, wellbeing support, life cover, a pension and generous holiday plus your birthday off. Youll also have access to: Discounts on broadband, TV and mobile Cycle2Work schemes Dental insurance and neurodiversity assessments The Virgin Family platform and O2 Priority Next steps If this sounds like a place where you could belong, wed love to hear from you. The next steps are: • Complete our quick online application and video assessment., • If successful, chat with one of our friendly recruiters to learn more., • Attend a video interview with an assessor to see if we're a great match. JBRP1_UKTJ

A major outsourcing company in Edinburgh is seeking a Claims Customer Service Representative to manage sensitive claims related to life assurance and pensions.

We're looking for a Dutch Speaking Customer Service Advisor to join our Customer Support team in Edinburgh. If you're fluent in Dutch and English and enjoy helping people, you'll support customers via phone and live chat, assisting with flights, hotels and other travel-related enquiries while delivering an exceptional customer experience. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh - Hybrid (This is NOT a remote role). Salary: £26,800 Hours: Full time, 37.5 hours a week. Hybrid: Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in Dutch and English RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. Why You'll Love Working Here: 33 days annual leave (including bank holidays) Hybrid working - 3 days in the office, 2 days from home (subject to training and performance) Monthly performance bonus $600 USD in annual Trip Coins to put towards your own travel Health Cash Plan covering dental, optical, physiotherapy, massages and more Free on-site gym or discounted memberships with Nuffield Health and PureGym Enhanced family leave, enhanced sick pay and an Employee Assistance Programme Life insurance worth four times your annual salary $450 USD employee referral bonus Continuous learning and genuine career progression - many of our leaders started in this role Regular team socials, free lunches, celebrations and recognition events Additional leave for parents/guardians and long service leave after 10 years What You'll Do: Deliver outstanding customer service across phone, live chat and email in both Dutch and English. Support customers with flights, hotels and other travel-related enquiries. Take ownership of customer issues from first contact through to resolution. Deliver an empathetic, professional and efficient customer experience. Manage multiple customer conversations while maintaining accuracy and quality. Work collaboratively with colleagues to achieve team KPIs and service targets. Identify opportunities to improve the customer experience and internal processes. Represent Trip.com's values in every customer interaction. What You'll Bring Fluent spoken and written Dutch and English (essential). Previous customer service, customer support, customer care or contact centre experience. Excellent communication and problem-solving skills. Confidence handling multiple live chats and navigating multiple systems simultaneously. Comfortable working towards KPIs and performance targets. Strong attention to detail and accurate typing skills. A positive attitude with the ability to adapt and learn in a fast-paced environment. Experience using CRM systems or customer service software is advantageous. Travel or tourism industry experience is desirable but not essential. About Trip.com Trip.com Group is one of the world's leading travel technology companies, helping millions of customers book flights, hotels, trains and holidays across the globe. With more than 30,000 employees across 30 countries, we operate global Customer Support Centres that provide 24/7 support in multiple languages. Our mission is simple: to make every journey the best it can be. Our Edinburgh team is home to colleagues from over 30 nationalities, creating a truly international and inclusive workplace where everyone is encouraged to learn, grow and develop their career. Many of our managers and senior leaders started their journey in this very role, making this an excellent opportunity to build a long-term career with Trip.com. If you're passionate about delivering exceptional customer service and want to join a fast-growing global business, we'd love to hear from you

We're looking for a Spanish Speaking Customer Service Advisor to join our Customer Support team in Edinburgh. If you're fluent in Spansish and English and enjoy helping people, you'll support customers via phone and live chat, assisting with flights, hotels and other travel-related enquiries while delivering an exceptional customer experience. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh - Hybrid (This is NOT a remote role). Salary: £26,800 Hours: Full time, 37.5 hours a week. Hybrid: Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in Spanish and English RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. Why You'll Love Working Here: 33 days annual leave (including bank holidays) Hybrid working - 3 days in the office, 2 days from home (subject to training and performance) Monthly performance bonus $600 USD in annual Trip Coins to put towards your own travel Health Cash Plan covering dental, optical, physiotherapy, massages and more Free on-site gym or discounted memberships with Nuffield Health and PureGym Enhanced family leave, enhanced sick pay and an Employee Assistance Programme Life insurance worth four times your annual salary $450 USD employee referral bonus Continuous learning and genuine career progression - many of our leaders started in this role Regular team socials, free lunches, celebrations and recognition events Additional leave for parents/guardians and long service leave after 10 years What You'll Do: Deliver outstanding customer service across phone, live chat and email in both Spanish and English. Support customers with flights, hotels and other travel-related enquiries. Take ownership of customer issues from first contact through to resolution. Deliver an empathetic, professional and efficient customer experience. Manage multiple customer conversations while maintaining accuracy and quality. Work collaboratively with colleagues to achieve team KPIs and service targets. Identify opportunities to improve the customer experience and internal processes. Represent Trip.com's values in every customer interaction. What You'll Bring Fluent spoken and written Spanish and English (essential). Previous customer service, customer support, customer care or contact centre experience. Excellent communication and problem-solving skills. Confidence handling multiple live chats and navigating multiple systems simultaneously. Comfortable working towards KPIs and performance targets. Strong attention to detail and accurate typing skills. A positive attitude with the ability to adapt and learn in a fast-paced environment. Experience using CRM systems or customer service software is advantageous. Travel or tourism industry experience is desirable but not essential. About Trip.com Trip.com Group is one of the world's leading travel technology companies, helping millions of customers book flights, hotels, trains and holidays across the globe. With more than 30,000 employees across 30 countries, we operate global Customer Support Centres that provide 24/7 support in multiple languages. Our mission is simple: to make every journey the best it can be. Our Edinburgh team is home to colleagues from over 30 nationalities, creating a truly international and inclusive workplace where everyone is encouraged to learn, grow and develop their career. Many of our managers and senior leaders started their journey in this very role, making this an excellent opportunity to build a long-term career with Trip.com. If you're passionate about delivering exceptional customer service and want to join a fast-growing global business, we'd love to hear from you

We're looking for a Arabic Speaking Customer Service Advisor to join our Customer Support team in Edinburgh. If you're fluent in Arabic and English and enjoy helping people, you'll support customers via phone and live chat, assisting with flights, hotels and other travel-related enquiries while delivering an exceptional customer experience. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh - Hybrid (This is NOT a remote role). Salary: £26,800 Hours: Full time, 37.5 hours a week. Hybrid: Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in Arabic and English. RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. Why You'll Love Working Here: 33 days annual leave (including bank holidays) Hybrid working - 3 days in the office, 2 days from home (subject to training and performance) Monthly performance bonus $600 USD in annual Trip Coins to put towards your own travel Health Cash Plan covering dental, optical, physiotherapy, massages and more Free on-site gym or discounted memberships with Nuffield Health and PureGym Enhanced family leave, enhanced sick pay and an Employee Assistance Programme Life insurance worth four times your annual salary $450 USD employee referral bonus Continuous learning and genuine career progression - many of our leaders started in this role Regular team socials, free lunches, celebrations and recognition events Additional leave for parents/guardians and long service leave after 10 years What You'll Do: Deliver outstanding customer service across phone, live chat and email in both Arabic and English. Support customers with flights, hotels and other travel-related enquiries. Take ownership of customer issues from first contact through to resolution. Deliver an empathetic, professional and efficient customer experience. Manage multiple customer conversations while maintaining accuracy and quality. Work collaboratively with colleagues to achieve team KPIs and service targets. Identify opportunities to improve the customer experience and internal processes. Represent Trip.com's values in every customer interaction. What You'll Bring Fluent spoken and written Arabic and English (essential). Previous customer service, customer support, customer care or contact centre experience. Excellent communication and problem-solving skills. Confidence handling multiple live chats and navigating multiple systems simultaneously. Comfortable working towards KPIs and performance targets. Strong attention to detail and accurate typing skills. A positive attitude with the ability to adapt and learn in a fast-paced environment. Experience using CRM systems or customer service software is advantageous. Travel or tourism industry experience is desirable but not essential. About Trip.com Trip.com Group is one of the world's leading travel technology companies, helping millions of customers book flights, hotels, trains and holidays across the globe. With more than 30,000 employees across 30 countries, we operate global Customer Support Centres that provide 24/7 support in multiple languages. Our mission is simple: to make every journey the best it can be. Our Edinburgh team is home to colleagues from over 30 nationalities, creating a truly international and inclusive workplace where everyone is encouraged to learn, grow and develop their career. Many of our managers and senior leaders started their journey in this very role, making this an excellent opportunity to build a long-term career with Trip.com. If you're passionate about delivering exceptional customer service and want to join a fast-growing global business, we'd love to hear from you

We're looking for a French Speaking Customer Service Advisor to join our Customer Support team in Edinburgh. If you're fluent in French and English and enjoy helping people, you'll support customers via phone and live chat, assisting with flights, hotels and other travel-related enquiries while delivering an exceptional customer experience. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh - Hybrid (This is NOT a remote role). Salary: £26,800 Hours: Full time, 37.5 hours a week. Hybrid: Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in French and English RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. Why You'll Love Working Here: 33 days annual leave (including bank holidays) Hybrid working - 3 days in the office, 2 days from home (subject to training and performance) Monthly performance bonus $600 USD in annual Trip Coins to put towards your own travel Health Cash Plan covering dental, optical, physiotherapy, massages and more Free on-site gym or discounted memberships with Nuffield Health and PureGym Enhanced family leave, enhanced sick pay and an Employee Assistance Programme Life insurance worth four times your annual salary $450 USD employee referral bonus Continuous learning and genuine career progression - many of our leaders started in this role Regular team socials, free lunches, celebrations and recognition events Additional leave for parents/guardians and long service leave after 10 years What You'll Do: Deliver outstanding customer service across phone, live chat and email in both French and English. Support customers with flights, hotels and other travel-related enquiries. Take ownership of customer issues from first contact through to resolution. Deliver an empathetic, professional and efficient customer experience. Manage multiple customer conversations while maintaining accuracy and quality. Work collaboratively with colleagues to achieve team KPIs and service targets. Identify opportunities to improve the customer experience and internal processes. Represent Trip.com's values in every customer interaction. What You'll Bring Fluent spoken and written French and English (essential). Previous customer service, customer support, customer care or contact centre experience. Excellent communication and problem-solving skills. Confidence handling multiple live chats and navigating multiple systems simultaneously. Comfortable working towards KPIs and performance targets. Strong attention to detail and accurate typing skills. A positive attitude with the ability to adapt and learn in a fast-paced environment. Experience using CRM systems or customer service software is advantageous. Travel or tourism industry experience is desirable but not essential. About Trip.com Trip.com Group is one of the world's leading travel technology companies, helping millions of customers book flights, hotels, trains and holidays across the globe. With more than 30,000 employees across 30 countries, we operate global Customer Support Centres that provide 24/7 support in multiple languages. Our mission is simple: to make every journey the best it can be. Our Edinburgh team is home to colleagues from over 30 nationalities, creating a truly international and inclusive workplace where everyone is encouraged to learn, grow and develop their career. Many of our managers and senior leaders started their journey in this very role, making this an excellent opportunity to build a long-term career with Trip.com. If you're passionate about delivering exceptional customer service and want to join a fast-growing global business, we'd love to hear from you

We're looking for a Greek Speaking Customer Service Advisor to join our Customer Support team in Edinburgh. If you're fluent in Greek and English and enjoy helping people, you'll support customers via phone and live chat, assisting with flights, hotels and other travel-related enquiries while delivering an exceptional customer experience. Core Role Info - READ BEFORE YOU APPLY Location: 1 Lochrin Square, Edinburgh - Hybrid (This is NOT a remote role). Salary: £26,800 Hours: Full time, 37.5 hours a week. Hybrid: Our hybrid model is 3 days in office, 2 days from home. Language: This role requires spoken and written fluency in Greek and English RTW: You will need the right to work in the UK without sponsorship (now or in the future) as we are unable to offer sponsorship at this time. Why You'll Love Working Here: 33 days annual leave (including bank holidays) Hybrid working - 3 days in the office, 2 days from home (subject to training and performance) Monthly performance bonus $600 USD in annual Trip Coins to put towards your own travel Health Cash Plan covering dental, optical, physiotherapy, massages and more Free on-site gym or discounted memberships with Nuffield Health and PureGym Enhanced family leave, enhanced sick pay and an Employee Assistance Programme Life insurance worth four times your annual salary $450 USD employee referral bonus Continuous learning and genuine career progression - many of our leaders started in this role Regular team socials, free lunches, celebrations and recognition events Additional leave for parents/guardians and long service leave after 10 years What You'll Do: Deliver outstanding customer service across phone, live chat and email in both Greek and English. Support customers with flights, hotels and other travel-related enquiries. Take ownership of customer issues from first contact through to resolution. Deliver an empathetic, professional and efficient customer experience. Manage multiple customer conversations while maintaining accuracy and quality. Work collaboratively with colleagues to achieve team KPIs and service targets. Identify opportunities to improve the customer experience and internal processes. Represent Trip.com's values in every customer interaction. What You'll Bring Fluent spoken and written Greek and English (essential). Previous customer service, customer support, customer care or contact centre experience. Excellent communication and problem-solving skills. Confidence handling multiple live chats and navigating multiple systems simultaneously. Comfortable working towards KPIs and performance targets. Strong attention to detail and accurate typing skills. A positive attitude with the ability to adapt and learn in a fast-paced environment. Experience using CRM systems or customer service software is advantageous. Travel or tourism industry experience is desirable but not essential. About Trip.com Trip.com Group is one of the world's leading travel technology companies, helping millions of customers book flights, hotels, trains and holidays across the globe. With more than 30,000 employees across 30 countries, we operate global Customer Support Centres that provide 24/7 support in multiple languages. Our mission is simple: to make every journey the best it can be. Our Edinburgh team is home to colleagues from over 30 nationalities, creating a truly international and inclusive workplace where everyone is encouraged to learn, grow and develop their career. Many of our managers and senior leaders started their journey in this very role, making this an excellent opportunity to build a long-term career with Trip.com. If you're passionate about delivering exceptional customer service and want to join a fast-growing global business, we'd love to hear from you

hackajob is partnering directly with Perk to hire for this role. About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, were on a mission to power real work, with real impact. Were trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and were tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. At Perk, were driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If youre excited about having a real impact and shaping how millions of people experience work, wed love you on the team. Visit to learn more. About the Role We are seeking an outstanding Executive / VIP Business Travel Consultant to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional it is highly personalised, time-critical, and relationship-driven. The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service , paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries, and making confident decisions on behalf of discerning clients. You will have strong GDS experience though we are able to provide full cross platform training for candidates who have experience in Amadeus, Sabre or another GDS. What Success Looks Like Delivering a seamless, proactive, and anticipatory experience for Executive and VIP travellers Acting as a trusted advisor, not just a booking agent Managing highly complex, often last-minute travel changes with calm professionalism Consistently achieving strong CSAT while meeting productivity and efficiency expectations Demonstrating excellent ownership, judgement, and accountability in every interaction What Youll Do End-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requests Providing expert recommendations aligned to traveller preferences, company policy, and duty of care Handling urgent and high-impact travel disruptions with speed, empathy, and precision Managing multiple channels (phone, chat, email) in a fast-paced Executive Care environment Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence Building long-term relationships with Executive travellers through consistent, high-quality service Collaborating closely with peers to maintain a high-performance, elite service culture What Were Looking For Essential: Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar) GDS experience (Amadeus, Sabre, Galileo or similar) Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSAT Exceptional communication skills with a polished, confident, and discreet style Ability to remain calm, decisive, and solutions-focused in high-pressure situations Strong organisational skills and attention to detail Desirable: Experience supporting senior stakeholders, C-suite, or high-net-worth individuals Exposure to out-of-hours, follow-the-sun, or on-call travel support models Personal Attributes Naturally service-oriented with a strong hospitality mindset High emotional intelligence and sound judgement Comfortable working autonomously and taking full ownership Resilient, adaptable, and confident handling ambiguity Commercially aware and performance-driven without compromising service quality What we offer Receive competitive compensation and equity ownership in Perk Rest and recharge with our generous allocation of vacation days plus public holidays Take control of your physical health with your choice of private healthcare or a gym allowance Know that your loved ones are protected financially through your Life Insurance if the worst were to happen Join our unforgettable Perk events, including our spectacular annual summer party Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones Make your money go further with our flexible compensation plan Focus on your family with 17 weeks paid parental leave during your childs first year Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes Broaden your horizons with up to 20 "Work from Anywhere" days per year Nurture your language skills with in real-life English, Spanish and Catalan lessons Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years Let us help you move to one of our hubs with relocation support Interview Process Talent Acquisition Interview - 30mins Virtual Hiring Manager interview - 90 min Virtual or IRL depending on your location Values interview - 30mins virtual AI at Perk AI is embedded in how we work across every function. The tools you'll use day-to-day are AI-enabled so you can move faster and spend more time on the work that matters. In practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work - the invisible tasks that pull people away from the work only they can do - so you can focus on relationships and outcomes. We don't expect you to be an AI expert, but we do expect you to be curious and intentional about it. The bar is judgment: knowing when AI makes your work better, when to verify what it produces, and when to rely on your own expertise instead. We'll ask about how you use AI in your interviews, not to test tool knowledge, but to understand how you think about it. That reflects how we work every day. How We Work At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work. For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume. Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. Were an equal opportunity employer, which means youre welcome at Perk regardless of how you look, where youre from, or anything else that makes you, well, you. Protect Yourself from Recruitment Scams All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate. #LI-Hybrid TPBN1_UKTJ

As a Laundry Assistant at a Barchester care home, you'll help to make sure our residents receive quality care and support in the best possible surroundings.By making sure each resident has clean clothing and bedding, you'll be playing your own part in helping everyone to feel comfortable and at home

Job Title: Warehouse Assistant.A Nationwide distributor of insulation and interior building products, with comprehensive stock for interior building specialists, contractors and builders.Delivering from over 35 branches with 750+ colleagues.Get to know us on our Travis Perkins Group Website.What’s

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

Edinburgh | Hybrid Working | Full Time | September Start | 27,042 + Bonus + Excellent Benefits.Do you thrive in a busy customer service environment where every day brings different challenges?.We're looking for resilient, customer-focused individuals who can build rapport quickly, take ownership of

A healthy, nutritious diet is vital to ensuring our residents' wellbeing and helping them enjoy daily life with us, which is why the role of Kitchen Assistant is so important.

Pertemps are currently recruiting for Customer Service Advisors for our public sector client in the Murrayburn area of Edinburgh. Role – Customer Service Advisor.

This is a casual, part-time role offering flexible working.As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing grea

We are seeking a Customer Service Advisor who can deliver high quality support in a fast paced, multi service environment. Position Title: Customer Service Advisor.

Our residents need highly specialised care to get the most out of life, and you'll be there deliver that by assisting with daily living, providing support and companionship and sharing great moments and memories too.

Russian Customer Service Advisor Russian Customer Service Advisor Russian Customer Service Advisor Russian Customer Service Advisor Russian Customer Service Advisor TPBN1_UKTJ. Russian Speaking Customer Service Advisor Edinburgh Office Based £26,800 MondayFriday, 8:00am4:30pm Love travel? Fluent

As a Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of Housekeeping Assistant is so important.The variety of housekeepin

Position: Dutch Speaking Customer Service Advisor Operating hours: Monday Friday 8am 5pm Location: Fountainbridge, Edinburgh Salary: £26,800 Joining the team in Edinburgh, you will be warmly welcomed to an engaging and supportive working environment which includes: 33 days annual leave Workplac

Care Assistant - Care Home Hours: Full & part-time available + bank shift Salary: £14.Location: Inverness, IV3 ABOUT THE ROLE As a Care Assistant at our client's care home, youll help residents enjoy each day by making sure they get the quality care and support they deserve.Youll assist with da

When registering to this job board you will be redirected to the online application form.Please ensure that this is completed in full in order that your application can be reviewed.Are you looking for a rewarding career where you can genuinely make a difference to people's lives?.At Crystal Care Col

Position:Warehouse Operative Contract?Type: Permanent.Location:Exeter Shift:Nights / Mon - Fri 01:00am - 09:30am Hourly rate: £12.Join the UKs premier parcel delivery company AtEVRiPremium, A network of DHL we lead the way in delivery, and always on the lookout for new talent!Weremarket leaders and

Sales Advisors \n \n If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE. What does being a sales advisor involve? \n \n You’ll join a lively sales team in our Glasgow contact centre.

Glencorse Care Home in Penicuik, part of Care Concern Group, seeks a Care Assistant to provide high quality, person-centred care.You will assist with daily living, personal care, mobility and nutrition, while following care plans and monitoring changes in condition.The role welcomes experienced care

Our Customer Service Advisors are dedicated to delivering exceptional service and ensuring that all of our customers receive a WOW experience throughout their journey with us.

Are you fluent in Dutch and English and looking for a customer service role with a genuine work-life balance? I'm currently recruiting for a Dutch Speaking Customer Service Advisor to join a leading travel business based in Edinburgh City Centre. Dutch Speaking Customer Service Advisor.

JoJo Maman Bébé is seeking a part-time in-store team member in Edinburgh to provide exceptional customer care across our maternity and children’s ranges.You’ll guide customers, demonstrate products, and help with Omni-Channel orders while keeping the store welcoming and well-presented.Ideal ca

The John Clark Motor Group is seeking a Service Advisor at Pentland Land Rover Edinburgh East to deliver exceptional customer service in a fast-paced environment.

Be Personnel are recruiting Logistics Operatives to join our Rosyth based client, one of the world's largest seafood companies and the leading Atlantic salmon producer.The role involves unloading, moving stock, processing goods inwards, and preparing orders for production with high accuracy.You will