General Manager
24 hours ago
£33000–£38000 yearly
Full-time
Kingston upon Thames
We are seeking an experienced and energetic General Manager to lead daily operations, drive sales, and deliver exceptional customer experiences in our vibrant, entertainment-led venues. Key Responsibilities • Oversee day-to-day pub operations and ensure high service standards, • Lead, train, and motivate bar, floor, and kitchen teams, • Manage stock, suppliers, scheduling, and compliance, • Deliver excellent customer service and handle guest feedback, • Drive revenue through events, promotions, and strong financial management Requirements • Proven management experience in a busy pub or hospitality venue, • Strong leadership and communication skills, • Solid understanding of budgeting, reporting, and P&L, • Ability to thrive in a fast-paced, customer-focused environment, • Experience with live entertainment venues is an advantage What We Offer • Competitive salary + performance incentives, • Career progression within the Whelan’s group, • Supportive, dynamic work environment